G2 reviewers report that Prisma excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Basis. Users appreciate its intuitive interface, which simplifies campaign management and billing processes, making it a preferred choice for many.
Users say that Basis stands out for its exceptional customer support, with many highlighting the team's quick response times and proactive communication. This level of support can be a crucial factor for businesses that require ongoing assistance and updates.
According to verified reviews, Prisma has a larger volume of recent feedback, indicating that it is actively used and continuously evolving. Users have noted its ability to keep all campaign information centralized, which enhances operational efficiency.
Reviewers mention that while Basis has a higher star rating, it primarily serves small businesses, which may limit its appeal for larger enterprises. In contrast, Prisma is favored by enterprise users, making it a better fit for organizations with more complex needs.
Users highlight that Prisma's campaign optimization features, while effective, could benefit from enhancements compared to Basis, which is praised for its robust reporting metrics and dimensions that help users analyze performance more effectively.
G2 reviewers note that while both platforms have their strengths, Prisma's ease of use is slightly lower than Basis, which may affect new users during the onboarding process. However, Prisma's comprehensive capabilities for managing various types of campaigns make it a strong contender overall.
Pricing
Entry-Level Pricing
Basis
No pricing available
Prisma
No pricing available
Free Trial
Basis
No trial information available
Prisma
Free Trial is available
Ratings
Meets Requirements
8.7
239
8.3
395
Ease of Use
8.3
242
7.8
399
Ease of Setup
8.1
157
7.8
260
Ease of Admin
8.2
148
8.1
144
Quality of Support
9.5
238
8.0
371
Has the product been a good partner in doing business?
What is implementation and ongoing services like at Centro?
1 Comment
MK
Basis is fantastic with implementation and ongoing support. From day 1, their clients are set up with a Customer Success Manager. And when they say success,...Read more
How does Basis Compare?
1 Comment
ES
Hi Seth,
Not sure if this is still of interest to you or not, but we (www.NerdVision.co) are currently running programmatic as white label solution for...Read more
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