Compare AVOXI and CloudTalk 
Featured Products
At a Glance
Market Segments
Small-Business (59.3% of reviews)
Small-Business (63.6% of reviews)
Entry-Level Pricing
No pricing available
$19.00 1 User Per Year
AVOXI
Star Rating
(27)4.4 out of 5
Market Segments
Small-Business (59.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about AVOXICloudTalk
Star Rating
(1,751)4.4 out of 5
Market Segments
Small-Business (63.6% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00 1 User Per Year
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that CloudTalk excels in user experience, with many praising its intuitive interface and quick onboarding process. Users appreciate how clean and easy the platform is, making it a breeze for agents to get up to speed.
- According to verified reviews, AVOXI stands out for its global phone number availability, which is a significant advantage for businesses needing international reach. Users find the app organized and reliable, especially when managing multiple calls.
- Users say that CloudTalk's features, such as emotion tracking and detailed call summaries, provide valuable insights into customer interactions. This capability enhances the overall call management experience, setting it apart from competitors.
- Reviewers mention that while AVOXI offers a high level of call connectivity and a user-friendly interface, it sometimes faces challenges in meeting specific workflow needs, which can lead to configuration difficulties for some users.
- G2 reviewers highlight that CloudTalk's reporting and dashboard features are robust, providing clear visibility into call activity and performance. This level of detail helps businesses make informed decisions and optimize their operations.
- According to recent user feedback, AVOXI's ease of setup is a strong point, with users noting that it requires minimal effort to get started. However, CloudTalk's overall support and feature set may offer a more comprehensive solution for businesses looking for advanced capabilities.
Pricing
Entry-Level Pricing
AVOXI
No pricing availableCloudTalk
Lite
$19.00
1 User Per Year
Perfect plan to get started with CloudTalk
- Unlimited Calls Across the US 🇺🇸 and Canada 🇨🇦
- Business SMS
- International numbers (160+ countries)
Free Trial
AVOXI
No trial information availableCloudTalk
Free Trial is available
Ratings
Meets Requirements
9.0
23
8.7
1,513
Ease of Use
9.1
23
9.1
1,542
Ease of Setup
9.6
15
8.9
1,152
Ease of Admin
9.3
15
8.9
633
Quality of Support
8.8
24
8.8
1,375
Has the product been a good partner in doing business?
8.6
16
8.9
634
Product Direction (% positive)
7.1
20
8.8
1,461
Features by Category
Dialing Options
Not enough data
8.6
233
|
Verified
Not enough data
8.5
225
|
Verified
Not enough data
8.4
23
Agent Tools
Not enough data
8.1
205
|
Verified
Not enough data
8.2
211
|
Verified
Not enough data
8.9
240
|
Verified
Automation
Not enough data
8.3
202
|
Verified
Not enough data
8.3
198
|
Verified
Not enough data
8.2
199
|
Verified
Agentic AI - Auto Dialer
Not enough data
6.9
20
Not enough data
7.8
21
AI Capabilities - Auto Dialer
Not enough data
7.9
19
Not enough data
8.1
18
Not enough data
7.6
19
Quality Assurance
Not enough data
9.1
80
Not enough data
9.0
77
Not enough data
9.0
82
Engagement
Not enough data
8.7
78
Not enough data
9.2
90
Not enough data
8.7
77
Performance
Not enough data
9.0
81
Not enough data
9.1
82
Generative AI
Not enough data
8.6
22
Not enough data
8.5
33
Channels
7.8
9
9.0
711
|
Verified
Feature Not Available
7.8
506
Not enough data
7.6
489
Not enough data
7.9
532
|
Verified
Feature Not Available
7.8
489
Generative AI
Feature Not Available
7.6
280
Functions
7.6
7
8.5
574
|
Verified
7.8
6
8.4
571
|
Verified
8.9
6
8.6
566
|
Verified
Feature Not Available
8.2
517
Feature Not Available
8.2
523
|
Verified
7.6
7
8.5
523
|
Verified
6.5
8
8.4
537
|
Verified
Feature Not Available
8.4
526
|
Verified
Agentic AI - Contact Center
Feature Not Available
7.8
143
Not enough data
8.4
166
Not enough data
8.2
143
Feature Not Available
8.1
141
Administrative
8.1
6
8.5
587
|
Verified
7.6
9
8.8
593
|
Verified
6.9
9
8.7
647
|
Verified
7.4
7
8.8
592
|
Verified
8.0
5
8.3
515
|
Verified
Workforce Management
Not enough data
8.7
110
|
Verified
Not enough data
8.7
104
|
Verified
Not enough data
8.6
94
|
Verified
Not enough data
8.7
100
|
Verified
Not enough data
8.7
106
Administration
Not enough data
8.8
115
|
Verified
Not enough data
8.9
112
|
Verified
Not enough data
8.8
117
|
Verified
Not enough data
8.4
106
|
Verified
Not enough data
8.7
99
|
Verified
Platform
Not enough data
7.8
211
Not enough data
8.3
229
Not enough data
8.1
225
Not enough data
8.5
235
Not enough data
8.2
236
Not enough data
8.1
223
Not enough data
8.2
225
Generative AI
Not enough data
7.4
105
Workforce Management
Not enough data
8.8
232
Not enough data
8.7
230
Call Center Infrastructure (CCI)
Not enough data
8.6
20
Not enough data
9.0
20
Not enough data
9.2
19
Not enough data
8.7
19
Administrative
Not enough data
9.0
238
Not enough data
8.7
240
Generative AI
Not enough data
8.0
36
Basic Communication - Cloud PBX
Not enough data
9.4
28
Not enough data
9.6
26
Not enough data
9.7
26
Not enough data
9.3
27
Not enough data
9.2
26
Not enough data
9.6
24
Advanced Features - Cloud PBX
Not enough data
9.5
25
Not enough data
9.4
28
Not enough data
9.4
26
Not enough data
8.5
25
Platform Basics - VoIP Providers
Not enough data
8.3
23
Not enough data
8.8
24
Not enough data
8.3
23
Not enough data
8.4
29
Not enough data
7.7
22
Not enough data
7.4
22
Basic Communication
8.2
13
9.0
240
|
Verified
Feature Not Available
6.5
137
Feature Not Available
7.1
157
|
Verified
Feature Not Available
6.3
129
7.0
9
7.3
146
|
Verified
Feature Not Available
8.0
160
|
Verified
Agentic AI - VoIP Providers
Not enough data
6.8
15
Not enough data
7.7
14
Not enough data
7.0
14
Feature Not Available
7.5
14
Access
Feature Not Available
8.0
155
6.0
8
8.0
171
|
Verified
Feature Not Available
8.3
178
|
Verified
Advanced Features
7.9
11
7.6
160
|
Verified
8.2
11
7.6
152
|
Verified
8.5
13
8.9
210
|
Verified
Agentic AI - Outbound Call Tracking
Not enough data
7.4
88
Not enough data
7.4
88
Calling
Not enough data
9.0
479
Not enough data
8.1
398
Not enough data
8.5
427
Not enough data
8.8
451
Not enough data
8.3
105
Contacts
Not enough data
8.1
417
Not enough data
8.0
391
Not enough data
8.2
403
Insights
Not enough data
8.4
423
Not enough data
8.4
407
Not enough data
8.3
382
Not enough data
7.2
344
Not enough data
7.5
350
Not enough data
8.0
95
Categories
Categories
Shared Categories
AVOXI and CloudTalk are categorized as VoIP Providers, Contact Center, and Cloud PBX Platforms
Unique Categories
AVOXI has no unique categories
CloudTalk is categorized as Speech Analytics, Auto Dialer, Outbound Call Tracking, Contact Center Workforce, Call Center Infrastructure (CCI), and Contact Center Quality Assurance
Reviews
Reviewers' Company Size
AVOXI
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
CloudTalk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
18.5%
Telecommunications
14.8%
Information Technology and Services
11.1%
Retail
7.4%
Medical Devices
7.4%
Other
40.7%
Computer Software
10.2%
Information Technology and Services
9.3%
Marketing and Advertising
6.0%
Financial Services
5.0%
Education Management
4.4%
Other
65.0%
Discussions
What does AVOXI do?
1 Comment
AG
It lets you make calls and receive calls, its a contact center app. Read more
AVOXI has no more discussions with answers
What is CloudTalk used for?
3 Comments
CD
Make phone calls from a digital platform. Generally used for companies that use Call Centers.Read more
What is CloudTalk used for?
2 Comments
CD
For telephone communications between the company and clients or potential clients. It is useful for incoming calls, as well as outgoing calls.Read more
I want sync my HubSpot data with its language property to mapped to the custom field of Contacts in Cloudtalk.
1 Comment
Official Response from CloudTalk
Hi Manoj!
In order to set the integration right it is sufficient to follow this article:...Read more
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