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Compare AVOXI and CloudTalk

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At a Glance
AVOXI
AVOXI
Star Rating
(27)4.4 out of 5
Market Segments
Small-Business (59.3% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Starting at $0.00 1 User Per Month
Browse all 3 pricing plans
CloudTalk
CloudTalk
Star Rating
(1,702)4.4 out of 5
Market Segments
Small-Business (63.4% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$19.00 1 User Per Year
Free Trial is available
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that CloudTalk excels in user satisfaction, reflected in its significantly higher G2 Score compared to AVOXI. Users appreciate features like the Smart Dialer and Power Dialer, which streamline their workflows and enhance productivity.
  • According to verified reviews, AVOXI is praised for its global phone number availability and user-friendly interface. Users find it reliable for making calls to multiple contacts without glitches, making it a solid choice for small businesses.
  • Users say that CloudTalk's implementation process is smooth and flexible, with many highlighting the ease of setup. This contrasts with AVOXI, where some users have noted challenges in configuration, despite its intuitive onboarding wizard.
  • Reviewers mention that both platforms offer quality support, but CloudTalk's recent user feedback indicates a more robust experience overall, with users noting excellent connection rates across regions, enhancing their communication capabilities.
  • G2 reviewers highlight that while AVOXI scores well in ease of use and admin features, CloudTalk matches this with a comprehensive set of tools for reporting and dashboards, which users find essential for tracking performance and metrics.
  • According to recent feedback, AVOXI users appreciate its organized app structure, which helps in managing calls effectively. However, CloudTalk's extensive feature set and higher user engagement suggest it may better meet the evolving needs of businesses looking for advanced functionalities.
Pricing
Entry-Level Pricing
AVOXI
Launch
Starting at $0.00
1 User Per Month
Browse all 3 pricing plans
CloudTalk
Lite
$19.00
1 User Per Year
Browse all 4 pricing plans
Free Trial
AVOXI
No trial information available
CloudTalk
Free Trial is available
Ratings
Meets Requirements
9.0
23
8.7
1,462
Ease of Use
9.1
23
9.1
1,491
Ease of Setup
9.6
15
8.9
1,102
Ease of Admin
9.3
15
8.9
616
Quality of Support
8.8
24
8.8
1,326
Has the product been a good partner in doing business?
8.6
16
8.9
617
Product Direction (% positive)
7.1
20
8.8
1,418
Features by Category
Not enough data
8.1
270
Dialing Options
Not enough data
8.6
232
|
Verified
Not enough data
8.5
224
|
Verified
Not enough data
8.4
23
Agent Tools
Not enough data
8.1
204
|
Verified
Not enough data
8.2
210
|
Verified
Not enough data
8.9
237
|
Verified
Automation
Not enough data
8.3
200
|
Verified
Not enough data
8.3
197
|
Verified
Not enough data
8.2
198
|
Verified
Agentic AI - Auto Dialer
Not enough data
6.9
20
Not enough data
7.8
20
AI Capabilities - Auto Dialer
Not enough data
7.9
19
Not enough data
8.1
18
Not enough data
7.6
19
Contact Center Quality AssuranceHide 10 FeaturesShow 10 Features
Not enough data
8.9
107
Quality Assurance
Not enough data
9.1
79
Not enough data
9.0
76
Not enough data
9.1
81
Engagement
Not enough data
8.7
77
Not enough data
9.2
88
Not enough data
8.7
76
Performance
Not enough data
8.9
79
Not enough data
9.1
81
Generative AI
Not enough data
8.6
22
Not enough data
8.6
32
7.7
10
8.3
782
Channels
7.8
9
8.9
677
|
Verified
Feature Not Available
7.8
506
Not enough data
7.6
489
Not enough data
7.9
527
|
Verified
Feature Not Available
7.8
489
Generative AI
Feature Not Available
7.6
280
Functions
7.6
7
8.5
572
|
Verified
7.8
6
8.4
572
|
Verified
8.9
6
8.6
563
|
Verified
Feature Not Available
8.2
513
Feature Not Available
8.2
523
|
Verified
7.6
7
8.5
519
|
Verified
6.5
8
8.4
534
|
Verified
Feature Not Available
8.4
525
|
Verified
Agentic AI - Contact Center
Not enough data
7.8
143
Not enough data
8.4
156
Not enough data
8.2
143
Not enough data
8.1
141
Administrative
8.1
6
8.5
586
|
Verified
7.6
9
8.8
589
|
Verified
6.9
9
8.7
632
|
Verified
7.4
7
8.8
582
|
Verified
8.0
5
8.3
515
|
Verified
Contact Center WorkforceHide 10 FeaturesShow 10 Features
Not enough data
8.7
141
Workforce Management
Not enough data
8.7
110
|
Verified
Not enough data
8.7
104
|
Verified
Not enough data
8.6
94
|
Verified
Not enough data
8.7
100
|
Verified
Not enough data
8.7
106
Administration
Not enough data
8.8
115
|
Verified
Not enough data
8.9
112
|
Verified
Not enough data
8.8
117
|
Verified
Not enough data
8.4
106
|
Verified
Not enough data
8.7
99
|
Verified
Call Center Infrastructure (CCI)Hide 16 FeaturesShow 16 Features
Not enough data
8.5
258
Platform
Not enough data
7.8
210
Not enough data
8.3
227
Not enough data
8.1
224
Not enough data
8.5
234
Not enough data
8.2
235
Not enough data
8.1
221
Not enough data
8.2
224
Generative AI
Not enough data
7.4
105
Workforce Management
Not enough data
8.8
230
Not enough data
8.6
229
Call Center Infrastructure (CCI)
Not enough data
8.6
20
Not enough data
9.0
20
Not enough data
9.2
19
Not enough data
8.7
19
Administrative
Not enough data
9.0
237
Not enough data
8.7
239
Not enough data
8.0
36
Generative AI
Not enough data
8.0
36
Not enough data
9.4
29
Basic Communication - Cloud PBX
Not enough data
9.4
28
Not enough data
9.6
26
Not enough data
9.7
26
Not enough data
9.3
26
Not enough data
9.2
26
Not enough data
9.6
24
Advanced Features - Cloud PBX
Not enough data
9.5
25
Not enough data
9.4
28
Not enough data
9.4
26
Not enough data
8.5
25
7.6
13
7.7
246
Platform Basics - VoIP Providers
Not enough data
8.3
23
Not enough data
8.7
23
Not enough data
8.3
23
Not enough data
8.3
26
Not enough data
7.7
22
Not enough data
7.4
22
Basic Communication
8.2
13
9.0
234
|
Verified
Feature Not Available
6.5
137
Feature Not Available
7.1
156
|
Verified
Feature Not Available
6.3
129
7.0
9
7.3
146
|
Verified
Feature Not Available
8.0
160
|
Verified
Agentic AI - VoIP Providers
Not enough data
6.8
15
Not enough data
7.7
14
Not enough data
7.0
14
Not enough data
7.5
14
Access
Feature Not Available
8.0
155
6.0
8
8.0
170
|
Verified
Feature Not Available
8.3
178
|
Verified
Advanced Features
7.9
11
7.6
160
|
Verified
8.2
11
7.6
151
|
Verified
8.5
13
8.9
209
|
Verified
Outbound Call TrackingHide 16 FeaturesShow 16 Features
Not enough data
8.1
519
Agentic AI - Outbound Call Tracking
Not enough data
7.4
88
Not enough data
7.4
88
Calling
Not enough data
9.0
475
Not enough data
8.1
397
Not enough data
8.5
426
Not enough data
8.8
448
Not enough data
8.3
103
Contacts
Not enough data
8.1
416
Not enough data
8.0
390
Not enough data
8.2
402
Insights
Not enough data
8.5
421
Not enough data
8.4
406
Not enough data
8.3
382
Not enough data
7.2
344
Not enough data
7.5
350
Not enough data
8.0
95
Categories
Categories
Shared Categories
AVOXI
AVOXI
CloudTalk
CloudTalk
AVOXI and CloudTalk are categorized as VoIP Providers, Contact Center, and Cloud PBX Platforms
Reviews
Reviewers' Company Size
AVOXI
AVOXI
Small-Business(50 or fewer emp.)
59.3%
Mid-Market(51-1000 emp.)
40.7%
Enterprise(> 1000 emp.)
0%
CloudTalk
CloudTalk
Small-Business(50 or fewer emp.)
63.4%
Mid-Market(51-1000 emp.)
32.2%
Enterprise(> 1000 emp.)
4.4%
Reviewers' Industry
AVOXI
AVOXI
Hospital & Health Care
18.5%
Telecommunications
14.8%
Information Technology and Services
11.1%
Retail
7.4%
Medical Devices
7.4%
Other
40.7%
CloudTalk
CloudTalk
Computer Software
10.1%
Information Technology and Services
9.5%
Marketing and Advertising
6.0%
Financial Services
5.1%
Education Management
4.5%
Other
64.9%
Alternatives
AVOXI
AVOXI Alternatives
Genesys Cloud CX
Genesys Cloud CX
Add Genesys Cloud CX
CallHippo
CallHippo
Add CallHippo
Aircall
Aircall
Add Aircall
3CX
3CX
Add 3CX
CloudTalk
CloudTalk Alternatives
JustCall
JustCall
Add JustCall
Genesys Cloud CX
Genesys Cloud CX
Add Genesys Cloud CX
Talkdesk
Talkdesk
Add Talkdesk
Aircall
Aircall
Add Aircall
Discussions
AVOXI
AVOXI Discussions
What does AVOXI do?
1 Comment
Andres Fernando  G.
AG
It lets you make calls and receive calls, its a contact center app. Read more
Monty the Mongoose crying
AVOXI has no more discussions with answers
CloudTalk
CloudTalk Discussions
What is CloudTalk used for?
3 Comments
Mitali V.
MV
Cloudtalk is platform to make calls all over the world, create and track reports Read more
What is CloudTalk used for?
2 Comments
Camilo D.
CD
For telephone communications between the company and clients or potential clients. It is useful for incoming calls, as well as outgoing calls.Read more
I want sync my HubSpot data with its language property to mapped to the custom field of Contacts in Cloudtalk.
1 Comment
Official Response from CloudTalk
Hi Manoj! In order to set the integration right it is sufficient to follow this article:...Read more