Top 10 AVOXI Alternatives & Competitors

(27)4.4 out of 5

The Cloud PBX Platforms Software solutions below are the most common alternatives that users and reviewers compare with AVOXI. Cloud PBX Platforms Software is a widely used technology, and many people are seeking time saving, top rated software solutions with session routing, session queuing, and session summary notes. Other important factors to consider when researching alternatives to AVOXI include customer service and features. The best overall AVOXI alternative is CloudTalk. Other similar apps like AVOXI are Genesys Cloud CX, CallHippo, Aircall, and 3CX. AVOXI alternatives can be found in Cloud PBX Platforms Software but may also be in Contact Center Software or AI Customer Support Agents Software.

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Best Paid & Free Alternatives to AVOXI

CloudTalk
Genesys Cloud CX
CallHippo
Aircall
3CX
Ringover
GoTo Connect
JustCall

Top 10 Alternatives to AVOXI Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how AVOXI stacks up to the competition, check reviews from current & previous users in industries like Hospital & Health Care, Retail, and Hospitality, and find the best product for your business.

CloudTalk

By CloudTalk

4.4/5

(1,624)

Product Description

CloudTalk is a remote-ready cloud call center software for sales and customer support teams. Aside from providing top of the range call quality and a modern solution, our unique selling point is the ability to easily integrate with leading CRMs and helpdesks, giving customer service agents and sales people better visibility of their customer or prospect base. On top of this, we have a feature stack consisting of drag & drop workflow automations, multistep call flow builders and smart dialing functionality, which automate and simplify a large part of our customers’ workflows, saving on average 2-3 minutes per call.

Reviewers say compared to AVOXI, CloudTalk is:

More expensive

Easier to do business with

Categories in common with AVOXI:

By Genesys

Product Description

The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.

Reviewers say compared to AVOXI, Genesys Cloud CX is:

More expensive

Categories in common with AVOXI:

By CallHippo

Product Description

Reviewers say compared to AVOXI, CallHippo is:

More expensive

Better at support

Easier to do business with

Categories in common with AVOXI:

VoIP Providers

Contact Center

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3CX

By 3CX

4.4/5

(516)

Product Description

Reviewers say compared to AVOXI, 3CX is:

Easier to do business with

Categories in common with AVOXI:

By Ringover

Product Description

Reviewers say compared to AVOXI, Ringover is:

More expensive

Better at support

More usable

Categories in common with AVOXI:

By GoTo

Product Description

GoTo Connect’s platform includes our award-winning, best-in-class products such as our UCaaS solution and phone system, customer engagement tools and multiple contact center capabilities along with powerful add-ons and integrations with your critical business apps such as MS Teams, Salesforce, Zendesk and Gmail. For over two decades, we’ve helped tens of thousands of companies grow their business by offering: • An award-winning cloud phone system with hundreds of enterprise-grade features (minus the enterprise price tag) • AI-powered contact center and customer engagement tools • Super simple setup, with an admin system that’s remarkably easy to manage • A unique visual dial plan editor, softphone functionality and advanced reporting • 99.999% uptime and best-in-class 24/7 customer service

Reviewers say compared to AVOXI, GoTo Connect is:

Easier to do business with

More expensive

Better at meeting requirements

Categories in common with AVOXI:

By Saas Labs

Product Description

JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries

Reviewers say compared to AVOXI, JustCall is:

More expensive

Easier to do business with

Categories in common with AVOXI:

By Quo

Product Description

Trusted by more than 90,000 companies — from fast-growing startups to Fortune 500s — and rated #1 in customer satisfaction on G2. Quo brings calls, texts, and customer information together in one platform. Bring clarity to every conversation. Shared inboxes, internal notes, and a mini CRM, gives every teammate the visibility and context they need to make sure each customer doesn't get missed. Respond to every customer. Fast. Built-in AI answers calls 24/7, flexible call flows route customers instantly, and custom contact properties ensure you're there when your customer needs you, while never missing a detail. Scale effortlessly as you grow. From your first customer to your thousandth, Quo adapts with you. No complex setup, no additional training, no growing pains. With Quo, it’s never been easier to close more deals, support more customers, and grow your business — without losing the human touch.

Reviewers say compared to AVOXI, Quo is:

Easier to do business with

Better at support

More expensive

Categories in common with AVOXI:

By Talkdesk

Product Description

Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience.

Reviewers say compared to AVOXI, Talkdesk is:

More expensive

Easier to do business with

Categories in common with AVOXI:

Contact Center