G2 reviewers report that Attentive excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Sinch MessageMedia. Users appreciate the platform's personalization and automation features, which enhance their marketing strategies and engagement efforts.
Users say that the implementation process for Attentive is notably smooth, with many highlighting how easy it is to set up and start using the platform effectively. In contrast, while Sinch MessageMedia also receives praise for its easy setup, the volume of positive feedback is less frequent.
Reviewers mention that Attentive's user interface is intuitive and user-friendly, making it a preferred choice for daily operations. Users have noted that they can navigate the platform with ease, while Sinch MessageMedia, although functional, has fewer recent reviews praising its usability.
According to verified reviews, both platforms provide solid customer support, but Attentive's support team is frequently described as super helpful and responsive. Sinch MessageMedia users also commend their support, noting effective assistance, but the volume of feedback suggests a less consistent experience.
Users highlight that Attentive's reporting and analytics capabilities are particularly strong, with features like pop-ups and segment builders that aid in strategy development. Sinch MessageMedia, while offering reporting tools, does not receive the same level of enthusiasm for its analytics features.
G2 reviewers indicate that both platforms cater well to small businesses, but Attentive's extensive user base and higher total number of reviews suggest a more robust and tested solution. Users of Sinch MessageMedia appreciate its specific functionalities, such as Email to SMS, but the overall market presence is less pronounced.
What is the best way to reduce subscribers opting out of text messages
6 Comments
JT
Relevant and segmented messages. Limit the number of 'site wide' offers - communicate based on the customer persona or past site/purchase behavior.Read more
Will there be full email options for Attentive soon?
3 Comments
Official Response from Attentive
Hi Live Fabulously team, we've flagged this question to your CSM and they'll be reaching out directly to you. Thanks!Read more
Conversion rate has slowed in Q1, any tips or advice?
1 Comment
Official Response from Attentive
Hi Ceata, there are a few strategies that can optimize CVR. It's best if your CSM gives recommendations more specific to your business, so we'll have them...Read more
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