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Compare Atera and N-able N-central

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At a Glance
Atera
Atera
Star Rating
(986)4.6 out of 5
Market Segments
Small-Business (61.5% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 8 pricing plans
N-able N-central
N-able N-central
Star Rating
(529)4.4 out of 5
Market Segments
Small-Business (61.2% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about N-able N-central
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Atera excels in user experience, with many praising its intuitive interface and ease of setup. Users highlight that the platform provides valuable visibility into device health and features automated monitoring thresholds that help proactively address potential outages.
  • According to verified reviews, Atera's automated patch deployment and real-time device monitoring instill confidence in users, ensuring that endpoints remain up to date. In contrast, N-able N-central, while powerful, is noted for having a more complex interface that may require additional training for effective use.
  • Users say that Atera's support quality is a significant advantage, with many reviewers appreciating the responsive assistance they receive. In comparison, N-able N-central's support is generally rated lower, with some users expressing a desire for more timely responses to their inquiries.
  • Reviewers mention that Atera's strong performance in patch management is a standout feature, with users benefiting from its effective automated processes. N-able N-central, while capable, has received feedback indicating that its patch management features could be more user-friendly and streamlined.
  • G2 reviewers highlight Atera's strong market presence, reflected in its higher total number of reviews and overall satisfaction scores. This suggests a more robust user community and ongoing product development compared to N-able N-central, which has fewer recent reviews and a lower G2 Score.
  • Users report that N-able N-central offers powerful rule deployment capabilities for managing customer accounts, which can be beneficial for larger organizations. However, Atera's focus on small businesses and its straightforward features make it a more accessible choice for smaller teams looking for effective endpoint management solutions.
Pricing
Entry-Level Pricing
Atera
Free Trial
Free Trial
Browse all 8 pricing plans
N-able N-central
No pricing available
Free Trial
Atera
Free Trial is available
N-able N-central
Free Trial is available
Ratings
Meets Requirements
8.8
845
8.4
431
Ease of Use
9.2
890
7.9
441
Ease of Setup
9.1
743
7.7
373
Ease of Admin
9.0
583
7.9
367
Quality of Support
9.0
803
8.0
410
Has the product been a good partner in doing business?
9.2
576
8.6
352
Product Direction (% positive)
9.4
832
8.8
425
Features by Category
8.0
330
Not enough data
Ticket and Case Management
8.6
301
Not enough data
8.6
301
Not enough data
8.5
299
Not enough data
8.3
290
Not enough data
8.2
285
Not enough data
8.3
291
Not enough data
8.2
291
Not enough data
8.2
286
Not enough data
Generative AI
7.2
236
Not enough data
7.3
236
Not enough data
Agentic AI - Help Desk
8.3
32
Not enough data
8.5
32
Not enough data
8.6
32
Not enough data
Communication Channels
8.3
286
Not enough data
8.7
286
Not enough data
8.1
281
Not enough data
6.4
268
Not enough data
6.2
266
Not enough data
Platform
7.2
293
Not enough data
7.8
303
Not enough data
8.4
302
Not enough data
8.0
305
Not enough data
8.2
306
Not enough data
8.5
303
Not enough data
IT Service Management (ITSM) ToolsHide 22 FeaturesShow 22 Features
8.0
170
Not enough data
Administration
8.1
156
Not enough data
8.4
158
Not enough data
8.7
161
Not enough data
Service Desk
8.5
157
Not enough data
8.3
156
Not enough data
8.4
155
Not enough data
Management
8.6
153
Not enough data
8.9
152
Not enough data
8.7
150
Not enough data
8.4
149
Not enough data
8.1
145
Not enough data
Functionality
8.4
154
Not enough data
8.5
151
Not enough data
8.9
153
Not enough data
8.7
152
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
7.3
21
Not enough data
6.7
21
Not enough data
7.0
21
Not enough data
6.8
21
Not enough data
7.2
21
Not enough data
7.0
21
Not enough data
7.3
20
Not enough data
Remote Monitoring & Management (RMM)Hide 19 FeaturesShow 19 Features
8.2
631
8.1
287
Inventory Management - Remote Monitoring & Management (RMM)
8.9
590
|
Verified
8.7
282
|
Verified
8.4
76
9.4
9
8.1
71
8.7
9
Monitoring and Management
9.1
589
|
Verified
9.0
280
|
Verified
8.3
543
|
Verified
7.9
156
8.3
541
|
Verified
7.6
278
|
Verified
8.7
580
|
Verified
8.2
281
|
Verified
8.3
75
8.9
9
IT Operations & Workflow - Remote Monitoring & Management (RMM)
8.6
85
8.7
9
Service Management
9.1
582
|
Verified
8.7
280
|
Verified
8.7
78
9.1
9
8.5
91
7.9
8
Agentic AI - Remote Monitoring & Management (RMM)
7.8
81
7.2
12
7.6
77
7.4
12
7.9
77
7.8
12
7.7
77
6.8
12
7.8
76
7.4
12
7.5
78
7.1
12
7.4
77
6.8
12
Unified Endpoint Management (UEM)Hide 17 FeaturesShow 17 Features
7.5
33
Not enough data
Scope
6.8
30
Not enough data
8.0
32
Not enough data
Security
7.9
32
Not enough data
7.2
30
Not enough data
5.7
27
Not enough data
Management
8.0
28
Not enough data
7.7
27
Not enough data
7.5
26
Not enough data
7.8
28
Not enough data
6.1
25
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
7.8
10
Not enough data
7.5
10
Not enough data
7.7
10
Not enough data
8.0
10
Not enough data
7.7
10
Not enough data
7.8
10
Not enough data
8.0
10
Not enough data
8.1
300
7.6
136
Functionality
8.9
281
8.4
135
8.9
286
8.7
136
8.2
273
Feature Not Available
8.6
263
8.2
132
Monitoring - Network Monitoring
8.3
35
7.6
12
8.7
36
7.8
12
8.8
33
8.2
12
Management
8.4
259
7.8
131
8.4
260
7.7
131
7.9
248
7.2
129
Analytics - Network Monitoring
8.2
34
7.1
11
8.0
34
6.8
12
Security - Network Monitoring
8.4
34
7.6
12
7.8
35
7.9
12
8.3
34
7.8
12
Network Performance - Network Monitoring
8.2
34
7.2
12
8.1
34
8.8
12
AI Automation - Network Monitoring
7.7
33
6.3
12
7.6
33
7.4
12
7.4
33
6.2
11
Agentic AI - Network Monitoring
7.6
28
6.1
6
7.6
28
8.3
7
7.6
28
8.6
7
7.4
28
6.9
7
7.4
28
6.7
7
7.4
28
6.0
7
7.6
28
7.1
7
7.8
10
Not enough data
Functionality
8.8
7
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Issue Resolution
Not enough data
Not enough data
7.7
5
Not enough data
6.9
6
Not enough data
Management
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.9
233
Not enough data
Asset Inventory
8.8
224
Not enough data
8.7
217
Not enough data
7.8
209
Not enough data
7.1
205
Not enough data
7.9
214
Not enough data
Generative AI
7.2
195
Not enough data
7.2
192
Not enough data
Agentic AI - IT Asset Management
8.1
31
Not enough data
7.8
31
Not enough data
8.1
31
Not enough data
7.6
31
Not enough data
7.9
30
Not enough data
8.0
31
Not enough data
7.7
31
Not enough data
Management
8.8
218
Not enough data
8.1
208
Not enough data
7.6
206
Not enough data
8.0
213
Not enough data
AI Agents For Business OperationsHide 17 FeaturesShow 17 Features
9.5
10
Not enough data
Responses
9.8
9
Not enough data
9.1
9
Not enough data
9.6
9
Not enough data
Automation - AI Agents
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
9.6
9
Not enough data
9.6
9
Not enough data
9.2
8
Not enough data
Autonomy - AI Agents
9.3
9
Not enough data
9.6
9
Not enough data
9.6
9
Not enough data
9.8
9
Not enough data
Generative AI
9.6
9
Not enough data
9.6
9
Not enough data
7.8
468
Not enough data
Administration
8.7
440
Not enough data
8.4
437
Not enough data
7.3
383
Not enough data
9.0
441
Not enough data
8.2
422
Not enough data
8.2
441
Not enough data
Maintenance
8.9
441
Not enough data
7.8
391
Not enough data
Communication
Feature Not Available
Not enough data
6.1
364
Not enough data
6.1
357
Not enough data
6.9
368
Not enough data
Security
7.8
380
Not enough data
8.0
388
Not enough data
Device Support
7.4
391
Not enough data
8.2
395
Not enough data
8.2
393
Not enough data
Performance
8.3
426
Not enough data
Endpoint ManagementHide 1 FeatureShow 1 Feature
7.2
285
5.9
128
Generative AI
7.2
281
5.9
128
7.6
13
Not enough data
Automation - AI IT Agents
8.0
11
Not enough data
7.9
11
Not enough data
Autonomy - AI IT Agents
7.7
11
Not enough data
7.6
11
Not enough data
7.9
11
Not enough data
8.3
11
Not enough data
IT Ticket Management - AI IT Agents
7.9
11
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
6.8
11
Not enough data
7.3
11
Not enough data
IT Support Automation - AI IT Agents
7.9
11
Not enough data
7.9
12
Not enough data
7.8
12
Not enough data
7.9
11
Not enough data
7.9
11
Not enough data
Autonomous Endpoint Management (AEM)Hide 7 FeaturesShow 7 Features
Not enough data
Not enough data
Generative AI - Autonomous Endpoint Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Monitoring and Management - Autonomous Endpoint Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Endpoint Detection & Response (EDR)Hide 1 FeatureShow 1 Feature
Not enough data
9.0
5
Services - Endpoint Detection & Response (EDR)
Not enough data
9.0
5
8.2
229
Not enough data
Incident Management
8.4
210
Not enough data
8.5
212
Not enough data
8.8
206
Not enough data
8.2
211
Not enough data
8.1
203
Not enough data
Reporting
8.6
210
Not enough data
8.4
207
Not enough data
7.8
201
Not enough data
Access & Usability
7.4
207
Not enough data
8.5
204
Not enough data
8.0
201
Not enough data
8.3
197
Not enough data
Agentic AI - Service Desk
8.5
26
Not enough data
8.1
26
Not enough data
8.0
25
Not enough data
8.1
25
Not enough data
8.1
26
Not enough data
7.7
26
Not enough data
8.1
26
Not enough data
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Enterprise IT ManagementHide 18 FeaturesShow 18 Features
8.4
84
7.8
158
Analysis
8.2
76
7.4
154
Platform
7.9
77
6.8
154
8.8
79
8.9
158
8.1
76
7.6
148
8.3
81
7.9
154
8.5
80
7.4
150
Security
8.3
80
8.1
152
9.0
81
8.5
156
7.4
78
7.2
148
8.2
79
8.0
151
8.1
76
7.4
148
Agentic AI - Enterprise IT Management
8.5
11
8.1
6
8.6
11
8.3
6
8.5
11
8.3
6
8.6
11
7.8
6
8.3
11
7.5
6
8.9
11
7.5
6
8.6
11
7.5
6
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reviews
Reviewers' Company Size
Atera
Atera
Small-Business(50 or fewer emp.)
61.5%
Mid-Market(51-1000 emp.)
34.5%
Enterprise(> 1000 emp.)
4.1%
N-able N-central
N-able N-central
Small-Business(50 or fewer emp.)
61.2%
Mid-Market(51-1000 emp.)
33.9%
Enterprise(> 1000 emp.)
4.9%
Reviewers' Industry
Atera
Atera
Information Technology and Services
30.9%
Computer & Network Security
13.0%
Hospital & Health Care
3.2%
Manufacturing
3.0%
Telecommunications
3.0%
Other
46.8%
N-able N-central
N-able N-central
Information Technology and Services
48.2%
Computer & Network Security
21.7%
Computer Networking
4.5%
Information Services
1.6%
Accounting
1.6%
Other
22.4%
Alternatives
Atera
Atera Alternatives
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Discussions
Atera
Atera Discussions
Is atera safe?
2 Comments
How does your pricing compare to the traditional RMM vendors?
1 Comment
Official Response from Atera
At Atera, you only get billed a fixed monthly fee for the number of technicians that actually use our software. So you don’t pay more when you grow or add...Read more
Can I generate automatically a Service Ticket from an Agent Alert?
1 Comment
Official Response from Atera
It is possible to automatically generate a ticket from an alert. We do not recommend it because it can create a lot of noise in the ticket dashboard. The...Read more
N-able N-central
N-able N-central Discussions
Why is there no "Server Down" alarm or monitoring notificaiton ?
1 Comment
Official Response from N-able N-central
Hi Robert! Hmm - I think our "How to Set up Server Alert to be Sent to a Specific Email Address" might be able to help with your challenge! Check out this...Read more
Integration with more 3rd party AV on the horizon? Such as sophos?
1 Comment
SC
Sup, Nicholas! In short, YUP - we are always looking to expand our product's capabilities by providing best-of-breed integrations with 3rd party vendors. ...Read more
What can I monitor with N-central?
1 Comment
Official Response from N-able N-central
We can monitor just about anything! N-central will automatically detect almost any IP-connected device, and with hundreds of built-in monitoring services.Read more
Atera
Atera
Optimized for quick response
N-able N-central
N-able N-central
Optimized for quick response