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Compare Atera and N-able N-central 
Featured Products
At a Glance
Market Segments
Small-Business (61.2% of reviews)
Small-Business (61.2% of reviews)
Entry-Level Pricing
Free Trial
No pricing available
Atera
Star Rating
(1,047)4.6 out of 5
Market Segments
Small-Business (61.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 8 pricing plansN-able N-central
Star Rating
(529)4.4 out of 5
Market Segments
Small-Business (61.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about N-able N-centralSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Atera excels in user experience, with many praising its intuitive interface and ease of setup. Users appreciate the ability to manage patching and tickets efficiently without a large team, highlighting that the learning curve is reasonable.
- Users say that N-able N-central offers strong visibility into endpoint health, with features like customizable monitoring thresholds and detailed dashboards. This proactive alerting capability helps users detect issues early, although some find the overall user experience less intuitive compared to Atera.
- Reviewers mention that Atera's licensing structure is particularly beneficial for managed service providers (MSPs), as it counts by technician rather than by endpoint. This approach allows for affordable growth, which is a significant advantage for small businesses.
- According to verified reviews, N-able N-central's integration with single sign-on (SSO) via Microsoft Entra is a notable feature, making it easier for users to manage and secure their systems. However, some users feel that the overall setup process is not as straightforward as Atera's.
- G2 reviewers highlight Atera's strong support quality, with many users noting that the company has been a good partner in business. They appreciate the responsive customer service and the ability to customize widgets on their dashboards, enhancing their day-to-day usability.
- Users report that while N-able N-central has robust asset management features, such as detailed breakdowns by manufacturer and OS version, it still faces challenges in ease of use and setup compared to Atera, which consistently receives higher ratings in these areas.
Pricing
Entry-Level Pricing
N-able N-central
No pricing availableFree Trial
Atera
Free Trial is available
N-able N-central
Free Trial is available
Ratings
Meets Requirements
8.8
867
8.4
431
Ease of Use
9.2
935
7.9
441
Ease of Setup
9.1
787
7.7
373
Ease of Admin
9.0
588
7.9
367
Quality of Support
9.0
824
8.0
410
Has the product been a good partner in doing business?
9.2
581
8.6
352
Product Direction (% positive)
9.4
854
8.8
425
Features by Category
Ticket and Case Management
8.6
303
Not enough data
8.6
302
Not enough data
8.5
301
Not enough data
8.3
292
Not enough data
8.2
285
Not enough data
8.3
291
Not enough data
8.2
292
Not enough data
8.1
286
Not enough data
Generative AI
7.2
235
Not enough data
7.3
236
Not enough data
Agentic AI - Help Desk
8.3
31
Not enough data
8.4
31
Not enough data
8.5
31
Not enough data
Communication Channels
8.2
288
Not enough data
8.7
287
Not enough data
8.1
282
Not enough data
6.4
268
Not enough data
6.2
265
Not enough data
Platform
7.2
294
Not enough data
7.8
304
Not enough data
8.4
302
Not enough data
8.0
306
Not enough data
8.2
309
Not enough data
8.5
305
Not enough data
Administration
8.1
156
Not enough data
8.3
159
Not enough data
8.7
162
Not enough data
Service Desk
8.6
158
Not enough data
8.3
156
Not enough data
8.4
155
Not enough data
Management
8.6
154
Not enough data
8.9
152
Not enough data
8.7
151
Not enough data
8.4
151
Not enough data
8.1
145
Not enough data
Functionality
8.4
156
Not enough data
8.5
151
Not enough data
8.9
155
Not enough data
8.7
153
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
7.3
21
Not enough data
6.7
21
Not enough data
7.0
21
Not enough data
6.8
21
Not enough data
7.2
21
Not enough data
7.0
21
Not enough data
7.3
20
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
8.9
598
|
Verified
8.7
282
|
Verified
8.3
81
9.4
9
8.0
73
8.7
9
Monitoring and Management
9.1
609
|
Verified
9.0
280
|
Verified
8.3
547
|
Verified
7.9
156
8.3
547
|
Verified
7.6
278
|
Verified
8.6
593
|
Verified
8.2
281
|
Verified
8.3
78
8.9
9
IT Operations & Workflow - Remote Monitoring & Management (RMM)
8.8
96
8.7
9
Service Management
9.1
595
|
Verified
8.7
280
|
Verified
8.7
85
9.1
9
8.7
107
7.9
8
Agentic AI - Remote Monitoring & Management (RMM)
7.8
88
7.2
12
7.5
79
7.4
12
7.8
79
7.8
12
7.6
79
6.8
12
7.8
79
7.4
12
7.5
81
7.1
12
7.4
79
6.8
12
Scope
6.8
30
Not enough data
7.9
33
Not enough data
Security
7.9
32
Not enough data
7.2
30
Not enough data
5.7
27
Not enough data
Management
8.0
28
Not enough data
7.7
27
Not enough data
7.5
26
Not enough data
7.8
28
Not enough data
6.1
25
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
7.8
10
Not enough data
7.5
10
Not enough data
7.7
10
Not enough data
8.0
10
Not enough data
7.7
10
Not enough data
7.8
10
Not enough data
8.0
10
Not enough data
Functionality
8.9
282
8.4
135
8.9
288
8.7
136
8.2
273
Feature Not Available
8.6
263
8.2
132
Monitoring - Network Monitoring
8.3
35
7.6
12
8.7
36
7.8
12
8.8
33
8.2
12
Management
8.4
260
7.8
131
8.4
261
7.7
131
7.9
249
7.2
129
Analytics - Network Monitoring
8.2
34
7.1
11
8.0
34
6.8
12
Security - Network Monitoring
8.5
35
7.6
12
7.9
36
7.9
12
8.3
34
7.8
12
Network Performance - Network Monitoring
8.2
34
7.2
12
8.1
34
8.8
12
AI Automation - Network Monitoring
7.7
33
6.3
12
7.6
33
7.4
12
7.4
33
6.2
11
Agentic AI - Network Monitoring
7.6
28
6.1
6
7.6
28
8.3
7
7.6
28
8.6
7
7.4
28
6.9
7
7.4
28
6.7
7
7.4
28
6.0
7
7.6
28
7.1
7
Functionality
8.8
7
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Issue Resolution
7.0
5
Not enough data
8.3
7
Not enough data
6.9
6
Not enough data
Management
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Inventory
8.8
225
Not enough data
8.7
217
Not enough data
7.8
209
Not enough data
7.1
205
Not enough data
7.9
214
Not enough data
Generative AI
7.2
195
Not enough data
7.2
192
Not enough data
Agentic AI - IT Asset Management
8.1
31
Not enough data
7.8
31
Not enough data
8.1
31
Not enough data
7.6
31
Not enough data
7.9
30
Not enough data
8.0
31
Not enough data
7.7
31
Not enough data
Management
8.8
218
Not enough data
8.1
208
Not enough data
7.6
206
Not enough data
8.0
213
Not enough data
Responses
9.8
9
Not enough data
9.1
9
Not enough data
9.6
9
Not enough data
Automation - AI Agents
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
9.6
9
Not enough data
9.6
9
Not enough data
9.2
8
Not enough data
Autonomy - AI Agents
9.3
9
Not enough data
9.6
9
Not enough data
9.6
9
Not enough data
9.8
9
Not enough data
Generative AI
9.6
9
Not enough data
9.6
9
Not enough data
Administration
8.7
439
Not enough data
8.4
436
Not enough data
7.3
382
Not enough data
9.0
440
Not enough data
8.2
421
Not enough data
8.2
440
Not enough data
Maintenance
8.9
440
Not enough data
7.8
390
Not enough data
Communication
Feature Not Available
Not enough data
6.1
363
Not enough data
6.1
356
Not enough data
6.9
367
Not enough data
Security
7.8
379
Not enough data
8.0
387
Not enough data
Device Support
7.4
390
Not enough data
8.2
394
Not enough data
8.2
392
Not enough data
Performance
8.2
425
Not enough data
Generative AI
7.2
281
5.9
128
Automation - AI IT Agents
8.0
11
Not enough data
7.9
11
Not enough data
Autonomy - AI IT Agents
7.7
11
Not enough data
7.6
11
Not enough data
7.9
11
Not enough data
8.3
11
Not enough data
IT Ticket Management - AI IT Agents
7.9
11
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.1
12
Not enough data
7.3
11
Not enough data
IT Support Automation - AI IT Agents
7.9
11
Not enough data
8.1
13
Not enough data
7.8
12
Not enough data
7.9
11
Not enough data
7.9
11
Not enough data
Generative AI - Autonomous Endpoint Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Monitoring and Management - Autonomous Endpoint Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Services - Endpoint Detection & Response (EDR)
Not enough data
9.0
5
Incident Management
8.4
210
Not enough data
8.5
213
Not enough data
8.8
206
Not enough data
8.2
211
Not enough data
8.1
203
Not enough data
Reporting
8.6
211
Not enough data
8.4
208
Not enough data
7.8
201
Not enough data
Access & Usability
7.4
208
Not enough data
8.5
204
Not enough data
8.0
201
Not enough data
8.3
197
Not enough data
Agentic AI - Service Desk
8.5
26
Not enough data
8.1
26
Not enough data
8.0
25
Not enough data
8.1
25
Not enough data
8.1
26
Not enough data
7.7
26
Not enough data
8.1
26
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.2
76
7.4
154
Platform
7.9
77
6.8
154
8.8
79
8.9
158
8.1
76
7.6
148
8.3
81
7.9
154
8.5
80
7.4
150
Security
8.3
80
8.1
152
9.0
81
8.5
156
7.4
78
7.2
148
8.2
79
8.0
151
8.1
76
7.4
148
Agentic AI - Enterprise IT Management
8.5
11
8.1
6
8.6
11
8.3
6
8.5
11
8.3
6
8.6
11
7.8
6
8.3
11
7.5
6
8.9
11
7.5
6
8.6
11
7.5
6
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Atera and N-able N-central are categorized as Unified Endpoint Management (UEM), Remote Monitoring & Management (RMM), Patch Management, Endpoint Management, Enterprise IT Management, and Network Monitoring
Reviews
Reviewers' Company Size
Atera
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
N-able N-central
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
30.5%
Computer & Network Security
12.7%
Manufacturing
3.2%
Telecommunications
3.1%
Hospital & Health Care
3.1%
Other
47.4%
Information Technology and Services
48.2%
Computer & Network Security
21.7%
Computer Networking
4.5%
Information Services
1.6%
Accounting
1.6%
Other
22.4%
Alternatives
Discussions
Is atera safe?
2 Comments
MH
YesRead more
How does your pricing compare to the traditional RMM vendors?
1 Comment
Official Response from Atera
At Atera, you only get billed a fixed monthly fee for the number of technicians that actually use our software. So you don’t pay more when you grow or add...Read more
Can I generate automatically a Service Ticket from an Agent Alert?
1 Comment
Official Response from Atera
It is possible to automatically generate a ticket from an alert. We do not recommend it because it can create a lot of noise in the ticket dashboard. The...Read more
Why is there no "Server Down" alarm or monitoring notificaiton ?
1 Comment
Official Response from N-able N-central
Hi Robert! Hmm - I think our "How to Set up Server Alert to be Sent to a Specific Email Address" might be able to help with your challenge! Check out this...Read more
Integration with more 3rd party AV on the horizon? Such as sophos?
1 Comment
SC
Sup, Nicholas! In short, YUP - we are always looking to expand our product's capabilities by providing best-of-breed integrations with 3rd party vendors. ...Read more
What can I monitor with N-central?
1 Comment
Official Response from N-able N-central
We can monitor just about anything! N-central will automatically detect almost any IP-connected device, and with hundreds of built-in monitoring services.Read more
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