G2 reviewers report that Atera excels in user experience, with many praising its intuitive interface and ease of setup. Users highlight that the platform provides valuable visibility into device health and features automated monitoring thresholds that help proactively address potential outages.
According to verified reviews, Atera's automated patch deployment and real-time device monitoring instill confidence in users, ensuring that endpoints remain up to date. In contrast, N-able N-central, while powerful, is noted for having a more complex interface that may require additional training for effective use.
Users say that Atera's support quality is a significant advantage, with many reviewers appreciating the responsive assistance they receive. In comparison, N-able N-central's support is generally rated lower, with some users expressing a desire for more timely responses to their inquiries.
Reviewers mention that Atera's strong performance in patch management is a standout feature, with users benefiting from its effective automated processes. N-able N-central, while capable, has received feedback indicating that its patch management features could be more user-friendly and streamlined.
G2 reviewers highlight Atera's strong market presence, reflected in its higher total number of reviews and overall satisfaction scores. This suggests a more robust user community and ongoing product development compared to N-able N-central, which has fewer recent reviews and a lower G2 Score.
Users report that N-able N-central offers powerful rule deployment capabilities for managing customer accounts, which can be beneficial for larger organizations. However, Atera's focus on small businesses and its straightforward features make it a more accessible choice for smaller teams looking for effective endpoint management solutions.
How does your pricing compare to the traditional RMM vendors?
1 Comment
Official Response from Atera
At Atera, you only get billed a fixed monthly fee for the number of technicians that actually use our software. So you don’t pay more when you grow or add...Read more
Can I generate automatically a Service Ticket from an Agent Alert?
1 Comment
Official Response from Atera
It is possible to automatically generate a ticket from an alert. We do not recommend it because it can create a lot of noise in the ticket dashboard. The...Read more
Why is there no "Server Down" alarm or monitoring notificaiton ?
1 Comment
Official Response from N-able N-central
Hi Robert! Hmm - I think our "How to Set up Server Alert to be Sent to a Specific Email Address" might be able to help with your challenge! Check out this...Read more
Integration with more 3rd party AV on the horizon? Such as sophos?
1 Comment
SC
Sup, Nicholas! In short, YUP - we are always looking to expand our product's capabilities by providing best-of-breed integrations with 3rd party vendors. ...Read more
What can I monitor with N-central?
1 Comment
Official Response from N-able N-central
We can monitor just about anything! N-central will automatically detect almost any IP-connected device, and with hundreds of built-in monitoring services.Read more
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