Introducing G2.ai, the future of software buying.Try now
Compare Atera and Microsoft Teams 
Featured Products
At a Glance
Market Segments
Small-Business (61.5% of reviews)
Enterprise (40.3% of reviews)
Entry-Level Pricing
Free Trial
$4.80 1 User Per Month
Atera
Star Rating
(991)4.6 out of 5
Market Segments
Small-Business (61.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 8 pricing plansMicrosoft Teams
Star Rating
(17,577)4.4 out of 5
Market Segments
Enterprise (40.3% of reviews)
Pros & Cons
Entry-Level Pricing
$4.80 1 User Per Month
Learn more about Microsoft TeamsAtera vs Microsoft Teams
When assessing the two solutions, reviewers found Atera easier to use, set up, and administer. Reviewers also preferred doing business with Atera overall.
- Atera and Microsoft Teams both meet the requirements of our reviewers at a comparable rate.
- When comparing quality of ongoing product support, reviewers felt that Atera is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Atera over Microsoft Teams.
Pricing
Entry-Level Pricing
Microsoft Teams
Teams Essentials
$4.80
1 User Per Month
- Seamless integration with Exchange: Teams Essentials works with On-Premises or Hosted Exchange so that Office clients can get Teams in the cloud.
- Upgraded online meetings: Provide professional features like virtual backgrounds, screen sharing, and recording from any device for your clients.
- Fully-enabled dynamic chats: Keep conversations going internally or externally with continuous chat, searchable history, and in-app file sharing and collaboration.
Free Trial
Atera
Free Trial is available
Microsoft Teams
No trial information availableRatings
Meets Requirements
8.9
848
8.9
13,073
Ease of Use
9.2
896
8.8
13,246
Ease of Setup
9.1
749
9.0
3,691
Ease of Admin
9.0
584
8.6
2,034
Quality of Support
9.0
806
8.6
10,521
Has the product been a good partner in doing business?
9.2
577
8.8
2,008
Product Direction (% positive)
9.4
835
8.6
12,503
Features by Category
Ticket and Case Management
8.6
301
Not enough data
8.6
301
Not enough data
8.5
300
Not enough data
8.3
290
Not enough data
8.2
285
Not enough data
8.3
291
Not enough data
8.2
291
Not enough data
8.2
286
Not enough data
Generative AI
7.2
236
Not enough data
7.3
236
Not enough data
Agentic AI - Help Desk
8.3
32
Not enough data
8.5
32
Not enough data
8.6
32
Not enough data
Communication Channels
8.3
286
Not enough data
8.7
286
Not enough data
8.1
281
Not enough data
6.4
268
Not enough data
6.2
266
Not enough data
Platform
7.2
293
Not enough data
7.8
303
Not enough data
8.4
302
Not enough data
8.0
305
Not enough data
8.2
306
Not enough data
8.5
303
Not enough data
Administration
8.1
156
Not enough data
8.4
158
Not enough data
8.7
161
Not enough data
Service Desk
8.6
158
Not enough data
8.3
156
Not enough data
8.4
155
Not enough data
Management
8.6
153
Not enough data
8.9
152
Not enough data
8.7
150
Not enough data
8.4
149
Not enough data
8.1
145
Not enough data
Functionality
8.4
155
Not enough data
8.5
151
Not enough data
8.9
153
Not enough data
8.7
152
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
7.3
21
Not enough data
6.7
21
Not enough data
7.0
21
Not enough data
6.8
21
Not enough data
7.2
21
Not enough data
7.0
21
Not enough data
7.3
20
Not enough data
Business Instant Messaging
Not enough data
8.9
8737
Not enough data
8.7
8992
Not enough data
8.4
8363
Business Instant Messaging
Not enough data
9.0
8287
Not enough data
8.9
8226
Business Instant Messaging
Not enough data
8.8
8029
Not enough data
8.8
8257
Not enough data
8.7
7243
Generative AI - Business Instant Messaging
Not enough data
8.2
983
AI - Business Instant Messaging
Not enough data
8.0
963
Not enough data
8.3
961
Not enough data
7.9
951
Not enough data
8.0
951
Agentic AI - Business Instant Messaging
Not enough data
7.9
555
Not enough data
8.0
550
Inventory Management - Remote Monitoring & Management (RMM)
8.9
590
|
Verified
Not enough data
8.4
76
Not enough data
8.1
71
Not enough data
Monitoring and Management
9.1
590
|
Verified
Not enough data
8.3
543
|
Verified
Not enough data
8.3
541
|
Verified
Not enough data
8.6
582
|
Verified
Not enough data
8.3
75
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
8.6
87
Not enough data
Service Management
9.1
584
|
Verified
Not enough data
8.7
78
Not enough data
8.6
95
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
7.8
82
Not enough data
7.6
77
Not enough data
7.9
77
Not enough data
7.7
77
Not enough data
7.8
76
Not enough data
7.5
78
Not enough data
7.4
77
Not enough data
Scope
6.8
30
Not enough data
8.0
32
Not enough data
Security
7.9
32
Not enough data
7.2
30
Not enough data
5.7
27
Not enough data
Management
8.0
28
Not enough data
7.7
27
Not enough data
7.5
26
Not enough data
7.8
28
Not enough data
6.1
25
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
7.8
10
Not enough data
7.5
10
Not enough data
7.7
10
Not enough data
8.0
10
Not enough data
7.7
10
Not enough data
7.8
10
Not enough data
8.0
10
Not enough data
Functionality
8.9
281
Not enough data
8.9
286
Not enough data
8.2
273
Not enough data
8.6
263
Not enough data
Monitoring - Network Monitoring
8.3
35
Not enough data
8.7
36
Not enough data
8.8
33
Not enough data
Management
8.4
259
Not enough data
8.4
260
Not enough data
7.9
248
Not enough data
Analytics - Network Monitoring
8.2
34
Not enough data
8.0
34
Not enough data
Security - Network Monitoring
8.4
34
Not enough data
7.8
35
Not enough data
8.3
34
Not enough data
Network Performance - Network Monitoring
8.2
34
Not enough data
8.1
34
Not enough data
AI Automation - Network Monitoring
7.7
33
Not enough data
7.6
33
Not enough data
7.4
33
Not enough data
Agentic AI - Network Monitoring
7.6
28
Not enough data
7.6
28
Not enough data
7.6
28
Not enough data
7.4
28
Not enough data
7.4
28
Not enough data
7.4
28
Not enough data
7.6
28
Not enough data
Functionality
8.8
7
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Issue Resolution
7.0
5
Not enough data
7.7
5
Not enough data
6.9
6
Not enough data
Management
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Inventory
8.8
224
Not enough data
8.7
217
Not enough data
7.8
209
Not enough data
7.1
205
Not enough data
7.9
214
Not enough data
Generative AI
7.2
195
Not enough data
7.2
192
Not enough data
Agentic AI - IT Asset Management
8.1
31
Not enough data
7.8
31
Not enough data
8.1
31
Not enough data
7.6
31
Not enough data
7.9
30
Not enough data
8.0
31
Not enough data
7.7
31
Not enough data
Management
8.8
218
Not enough data
8.1
208
Not enough data
7.6
206
Not enough data
8.0
213
Not enough data
Collaboration Tools
Not enough data
9.0
7810
|
Verified
Not enough data
9.1
5576
|
Verified
Not enough data
Feature Not Available
Not enough data
9.2
5757
|
Verified
Not enough data
Feature Not Available
Meeting Coordination
Not enough data
9.0
7365
|
Verified
Not enough data
8.9
6828
|
Verified
Not enough data
8.8
7075
|
Verified
Not enough data
8.9
5541
|
Verified
Software Type
Not enough data
8.8
7136
|
Verified
Not enough data
8.7
5229
|
Verified
Not enough data
9.1
5776
|
Verified
Agentic AI - Video Conferencing
Not enough data
7.8
645
Not enough data
7.8
640
Not enough data
7.8
637
Responses
9.8
9
Not enough data
9.1
9
Not enough data
9.6
9
Not enough data
Automation - AI Agents
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
9.6
9
Not enough data
9.6
9
Not enough data
9.2
8
Not enough data
Autonomy - AI Agents
9.3
9
Not enough data
9.6
9
Not enough data
9.6
9
Not enough data
9.8
9
Not enough data
Generative AI
9.6
9
Not enough data
9.6
9
Not enough data
Administration
8.7
440
Not enough data
8.4
437
Not enough data
7.3
383
Not enough data
9.0
441
Not enough data
8.2
422
Not enough data
8.2
441
Not enough data
Maintenance
8.9
441
Not enough data
7.8
391
Not enough data
Communication
Feature Not Available
Not enough data
6.1
364
Not enough data
6.1
357
Not enough data
6.9
368
Not enough data
Security
7.8
380
Not enough data
8.0
388
Not enough data
Device Support
7.4
391
Not enough data
8.2
395
Not enough data
8.2
393
Not enough data
Performance
8.3
426
Not enough data
Generative AI
7.2
281
Not enough data
Automation - AI IT Agents
8.0
11
Not enough data
7.9
11
Not enough data
Autonomy - AI IT Agents
7.7
11
Not enough data
7.6
11
Not enough data
7.9
11
Not enough data
8.3
11
Not enough data
IT Ticket Management - AI IT Agents
7.9
11
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
6.8
11
Not enough data
7.3
11
Not enough data
IT Support Automation - AI IT Agents
7.9
11
Not enough data
7.9
12
Not enough data
7.8
12
Not enough data
7.9
11
Not enough data
7.9
11
Not enough data
Action Item Detection - AI Note-taking Software
Not enough data
8.5
107
Not enough data
8.7
112
Automatic Transcription - AI Note-taking Software
Not enough data
8.6
111
Collaboration & Sharing - AI Note-taking Software
Not enough data
8.6
108
Language & Accent Support - AI Note-taking Software
Not enough data
8.1
105
Multi-Platform Integration - AI Note-taking Software
Not enough data
8.2
110
Privacy & Security Controls - AI Note-taking Software
Not enough data
8.7
105
Searchable Note Archives - AI Note-taking Software
Not enough data
8.2
100
Speaker Identification - AI Note-taking Software
Not enough data
8.6
107
Generative AI - Autonomous Endpoint Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Monitoring and Management - Autonomous Endpoint Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Incident Management
8.4
210
Not enough data
8.5
212
Not enough data
8.8
206
Not enough data
8.2
211
Not enough data
8.1
203
Not enough data
Reporting
8.6
210
Not enough data
8.4
207
Not enough data
7.8
201
Not enough data
Access & Usability
7.4
207
Not enough data
8.5
204
Not enough data
8.0
201
Not enough data
8.3
197
Not enough data
Agentic AI - Service Desk
8.5
26
Not enough data
8.1
26
Not enough data
8.0
25
Not enough data
8.1
25
Not enough data
8.1
26
Not enough data
7.7
26
Not enough data
8.1
26
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.2
76
Not enough data
Platform
7.9
77
Not enough data
8.8
79
Not enough data
8.1
76
Not enough data
8.3
81
Not enough data
8.5
80
Not enough data
Security
8.3
80
Not enough data
9.0
81
Not enough data
7.4
78
Not enough data
8.2
79
Not enough data
8.1
76
Not enough data
Agentic AI - Enterprise IT Management
8.5
11
Not enough data
8.6
11
Not enough data
8.5
11
Not enough data
8.6
11
Not enough data
8.3
11
Not enough data
8.9
11
Not enough data
8.6
11
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Atera and Microsoft Teams share no categories
Unique Categories
Atera is categorized as AI IT Agents, AI Agents For Business Operations, AIOps Platforms, Unified Endpoint Management (UEM), Remote Monitoring & Management (RMM), IT Service Management (ITSM) Tools, Patch Management, IT Asset Management, Remote Support, Endpoint Management, Enterprise IT Management, Network Monitoring, Service Desk, Help Desk, and Autonomous Endpoint Management (AEM)
Microsoft Teams is categorized as Business Instant Messaging, Video Conferencing, and AI Note-Taking Software
Reviews
Reviewers' Company Size
Atera
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Microsoft Teams
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
30.8%
Computer & Network Security
12.9%
Hospital & Health Care
3.2%
Manufacturing
3.0%
Telecommunications
3.0%
Other
47.0%
Information Technology and Services
17.2%
Computer Software
9.2%
Financial Services
3.7%
Education Management
3.6%
Marketing and Advertising
3.5%
Other
62.9%
Discussions
Is atera safe?
2 Comments
MH
YesRead more
How does your pricing compare to the traditional RMM vendors?
1 Comment
Official Response from Atera
At Atera, you only get billed a fixed monthly fee for the number of technicians that actually use our software. So you don’t pay more when you grow or add...Read more
Can I generate automatically a Service Ticket from an Agent Alert?
1 Comment
Official Response from Atera
It is possible to automatically generate a ticket from an alert. We do not recommend it because it can create a lot of noise in the ticket dashboard. The...Read more
What software do you need for Microsoft teams?
17 Comments
AG
You need Office 365 to use Microsoft Teams.Read more
What is the use of Microsoft teams?
17 Comments
AP
Teams can be used to conduct meeting as well as chats can be accessed.Read more
What are Microsoft teams features?
11 Comments
DB
Chat, video conferencing, team collaboration.Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
