Compare Atera and Jamf

At a Glance
Atera
Atera
Star Rating
(1,069)4.6 out of 5
Market Segments
Small-Business (60.7% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 8 pricing plans
Jamf
Jamf
Star Rating
(2,093)4.7 out of 5
Market Segments
Enterprise (51.7% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$10.00 1 Device
Free Trial is available
Browse all 2 pricing plans

Atera vs Jamf

When assessing the two solutions, reviewers found Atera easier to use, set up, and administer. However, reviewers preferred doing business with Jamf overall.

  • Reviewers felt that Jamf meets the needs of their business better than Atera.
  • When comparing quality of ongoing product support, Atera and Jamf provide similar levels of assistance.
  • When assessing product direction, Atera and Jamf received similar ratings from our reviewers.
Pricing
Entry-Level Pricing
Atera
Free Trial
Free Trial
Browse all 8 pricing plans
Jamf
Jamf for Mac
$10.00
1 Device
Browse all 2 pricing plans
Free Trial
Atera
Free Trial is available
Jamf
Free Trial is available
Ratings
Meets Requirements
8.8
874
9.2
1,644
Ease of Use
9.2
951
8.8
1,683
Ease of Setup
9.1
803
8.4
1,557
Ease of Admin
9.0
595
8.8
1,614
Quality of Support
9.0
830
9.0
1,612
Has the product been a good partner in doing business?
9.2
587
9.3
1,589
Product Direction (% positive)
9.4
861
9.4
1,629
Features by Category
8.0
340
Not enough data
Ticket and Case Management
8.6
301
Not enough data
8.6
300
Not enough data
8.5
299
Not enough data
8.3
290
Not enough data
8.2
283
Not enough data
8.3
289
Not enough data
8.2
290
Not enough data
8.1
284
Not enough data
Generative AI
7.2
234
Not enough data
7.3
235
Not enough data
Agentic AI - Help Desk
8.2
30
Not enough data
8.4
30
Not enough data
8.5
30
Not enough data
Communication Channels
8.2
286
Not enough data
8.7
285
Not enough data
8.1
280
Not enough data
6.4
267
Not enough data
6.2
264
Not enough data
Platform
7.2
294
Not enough data
7.8
304
Not enough data
8.4
302
Not enough data
8.0
305
Not enough data
8.2
309
Not enough data
8.5
304
Not enough data
IT Service Management (ITSM) ToolsHide 22 FeaturesShow 22 Features
8.0
176
Not enough data
Administration
8.1
156
Not enough data
8.3
159
Not enough data
8.7
162
Not enough data
Service Desk
8.6
158
Not enough data
8.3
156
Not enough data
8.4
155
Not enough data
Management
8.6
154
Not enough data
8.8
153
Not enough data
8.7
151
Not enough data
8.4
151
Not enough data
8.1
146
Not enough data
Functionality
8.4
156
Not enough data
8.5
151
Not enough data
8.9
155
Not enough data
8.7
153
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
7.3
21
Not enough data
6.7
21
Not enough data
7.0
21
Not enough data
6.8
21
Not enough data
7.2
21
Not enough data
7.0
21
Not enough data
7.3
20
Not enough data
Remote Monitoring & Management (RMM)Hide 19 FeaturesShow 19 Features
8.2
698
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
8.9
600
|
Verified
Not enough data
8.3
80
Not enough data
7.9
71
Not enough data
Monitoring and Management
9.1
615
|
Verified
Not enough data
8.3
545
|
Verified
Not enough data
8.3
546
|
Verified
Not enough data
8.6
597
|
Verified
Not enough data
8.2
76
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
8.7
93
Not enough data
Service Management
9.1
600
|
Verified
Not enough data
8.7
86
Not enough data
8.6
109
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
7.8
88
Not enough data
7.5
77
Not enough data
7.8
78
Not enough data
7.6
77
Not enough data
7.7
76
Not enough data
7.5
79
Not enough data
7.4
77
Not enough data
Unified Endpoint Management (UEM)Hide 17 FeaturesShow 17 Features
7.5
34
Not enough data
Scope
6.8
30
Not enough data
7.9
33
Not enough data
Security
7.9
32
Not enough data
7.2
30
Not enough data
5.7
27
Not enough data
Management
8.0
28
Not enough data
7.7
27
Not enough data
7.5
26
Not enough data
7.8
28
Not enough data
6.1
25
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
7.8
10
Not enough data
7.5
10
Not enough data
7.7
10
Not enough data
8.0
10
Not enough data
7.7
10
Not enough data
7.8
10
Not enough data
8.0
10
Not enough data
8.0
306
Not enough data
Functionality
8.9
282
Not enough data
8.9
288
Not enough data
8.2
272
Not enough data
8.6
262
Not enough data
Monitoring - Network Monitoring
8.3
34
Not enough data
8.5
36
Not enough data
8.8
33
Not enough data
Management
8.4
259
Not enough data
8.4
260
Not enough data
7.9
248
Not enough data
Analytics - Network Monitoring
8.1
33
Not enough data
7.9
33
Not enough data
Security - Network Monitoring
8.4
34
Not enough data
7.8
35
Not enough data
8.2
33
Not enough data
Network Performance - Network Monitoring
8.1
33
Not enough data
8.1
33
Not enough data
AI Automation - Network Monitoring
7.6
32
Not enough data
7.5
32
Not enough data
7.3
32
Not enough data
Agentic AI - Network Monitoring
7.5
27
Not enough data
7.5
27
Not enough data
7.5
27
Not enough data
7.3
27
Not enough data
7.3
27
Not enough data
7.3
27
Not enough data
7.5
27
Not enough data
7.8
16
Not enough data
Functionality
8.8
7
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
Issue Resolution
7.0
5
Not enough data
8.3
7
Not enough data
6.9
6
Not enough data
Management
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.8
234
Not enough data
Asset Inventory
8.8
224
Not enough data
8.7
216
Not enough data
7.8
208
Not enough data
7.1
204
Not enough data
7.9
213
Not enough data
Generative AI
7.2
194
Not enough data
7.1
191
Not enough data
Agentic AI - IT Asset Management
8.1
30
Not enough data
7.8
30
Not enough data
8.0
30
Not enough data
7.6
30
Not enough data
7.8
29
Not enough data
7.9
30
Not enough data
7.7
30
Not enough data
Management
8.8
217
Not enough data
8.1
207
Not enough data
7.6
205
Not enough data
8.0
212
Not enough data
AI Agents For Business OperationsHide 17 FeaturesShow 17 Features
9.4
11
Not enough data
Responses
9.8
8
Not enough data
9.0
8
Not enough data
9.1
9
Not enough data
Automation - AI Agents
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
9.6
8
Not enough data
9.6
8
Not enough data
9.3
7
Not enough data
Autonomy - AI Agents
9.2
8
Not enough data
9.6
8
Not enough data
9.6
8
Not enough data
9.8
8
Not enough data
Generative AI
9.6
9
Not enough data
9.6
8
Not enough data
7.8
469
Not enough data
Administration
8.7
439
Not enough data
8.4
436
Not enough data
7.3
381
Not enough data
9.0
440
Not enough data
8.2
420
Not enough data
8.2
439
Not enough data
Maintenance
8.9
439
Not enough data
7.8
389
Not enough data
Communication
Feature Not Available
Not enough data
6.0
362
Not enough data
6.1
355
Not enough data
6.9
366
Not enough data
Security
7.8
378
Not enough data
8.0
386
Not enough data
Device Support
7.4
389
Not enough data
8.2
394
Not enough data
8.2
391
Not enough data
Performance
8.2
424
Not enough data
Endpoint ManagementHide 1 FeatureShow 1 Feature
7.2
285
Not enough data
Generative AI
7.2
280
Not enough data
7.6
16
Not enough data
Automation - AI IT Agents
8.0
11
Not enough data
7.9
11
Not enough data
Autonomy - AI IT Agents
7.7
11
Not enough data
7.6
11
Not enough data
7.9
11
Not enough data
8.3
11
Not enough data
IT Ticket Management - AI IT Agents
7.9
11
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.1
12
Not enough data
7.3
11
Not enough data
IT Support Automation - AI IT Agents
7.9
11
Not enough data
8.2
14
Not enough data
7.8
12
Not enough data
7.9
11
Not enough data
7.9
11
Not enough data
Mobile Application ManagementHide 7 FeaturesShow 7 Features
Not enough data
7.6
18
Agentic AI - Mobile Application Management
Not enough data
7.4
15
Not enough data
7.6
15
Not enough data
8.1
15
Not enough data
7.9
14
Not enough data
7.5
14
Not enough data
7.4
14
Not enough data
7.4
14
Autonomous Endpoint Management (AEM)Hide 7 FeaturesShow 7 Features
Not enough data
Not enough data
Generative AI - Autonomous Endpoint Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Monitoring and Management - Autonomous Endpoint Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
8.2
232
Not enough data
Incident Management
8.4
209
Not enough data
8.5
212
Not enough data
8.8
205
Not enough data
8.2
210
Not enough data
8.1
202
Not enough data
Reporting
8.6
211
Not enough data
8.4
207
Not enough data
7.8
200
Not enough data
Access & Usability
7.4
207
Not enough data
8.5
203
Not enough data
8.0
200
Not enough data
8.3
196
Not enough data
Agentic AI - Service Desk
8.4
25
Not enough data
8.0
25
Not enough data
8.0
24
Not enough data
8.1
24
Not enough data
8.1
25
Not enough data
7.6
25
Not enough data
8.0
25
Not enough data
Mobile Data SecurityHide 9 FeaturesShow 9 Features
Not enough data
8.6
80
Compliance
Not enough data
8.7
77
Not enough data
9.1
78
Not enough data
8.9
76
Not enough data
9.2
77
Protection
Not enough data
9.1
76
Not enough data
8.6
77
Not enough data
7.6
75
Not enough data
7.6
74
Not enough data
8.4
74
Not enough data
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile Device Management (MDM)Hide 18 FeaturesShow 18 Features
Not enough data
8.5
1,207
Platform - Mobile Device Management (MDM)
Not enough data
9.1
990
Operating System
Not enough data
Feature Not Available
Not enough data
9.4
1130
Not enough data
Feature Not Available
Management
Not enough data
9.0
1113
Not enough data
8.6
963
Not enough data
Feature Not Available
Not enough data
8.6
970
Not enough data
8.6
1037
Security
Not enough data
9.2
1085
Not enough data
9.1
1074
Agentic AI - Mobile Device Management (MDM)
Not enough data
7.4
94
Not enough data
8.2
94
Not enough data
8.0
94
Not enough data
8.0
93
Not enough data
8.1
93
Not enough data
7.8
91
Not enough data
8.0
93
Enterprise Mobility ManagementHide 21 FeaturesShow 21 Features
Not enough data
8.5
683
Platform
Not enough data
9.1
549
Not enough data
9.4
628
Not enough data
9.4
629
Operating System
Not enough data
Feature Not Available
Not enough data
9.4
626
Not enough data
Feature Not Available
Security
Not enough data
9.3
617
Not enough data
8.6
559
Not enough data
9.0
584
Management
Not enough data
9.1
601
Not enough data
8.8
524
Not enough data
8.7
480
Not enough data
8.7
511
Not enough data
8.8
556
Agentic AI - Enterprise Mobility Management
Not enough data
7.8
15
Not enough data
7.4
13
Not enough data
7.4
11
Not enough data
7.4
11
Not enough data
7.5
10
Not enough data
7.9
11
Not enough data
7.6
12
Enterprise IT ManagementHide 18 FeaturesShow 18 Features
8.4
85
Not enough data
Analysis
8.2
76
Not enough data
Platform
7.9
77
Not enough data
8.8
80
Not enough data
8.1
76
Not enough data
8.3
81
Not enough data
8.5
80
Not enough data
Security
8.3
80
Not enough data
9.0
82
Not enough data
7.4
78
Not enough data
8.2
79
Not enough data
8.1
76
Not enough data
Agentic AI - Enterprise IT Management
8.5
11
Not enough data
8.6
11
Not enough data
8.5
11
Not enough data
8.6
11
Not enough data
8.3
11
Not enough data
8.9
11
Not enough data
8.6
11
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reviews
Reviewers' Company Size
Atera
Atera
Small-Business(50 or fewer emp.)
60.7%
Mid-Market(51-1000 emp.)
33.0%
Enterprise(> 1000 emp.)
6.3%
Jamf
Jamf
Small-Business(50 or fewer emp.)
7.2%
Mid-Market(51-1000 emp.)
41.1%
Enterprise(> 1000 emp.)
51.7%
Reviewers' Industry
Atera
Atera
Information Technology and Services
30.4%
Computer & Network Security
12.5%
Manufacturing
3.2%
Hospital & Health Care
3.1%
Telecommunications
3.1%
Other
47.7%
Jamf
Jamf
Higher Education
16.1%
Education Management
15.3%
Information Technology and Services
10.5%
Primary/Secondary Education
9.6%
Computer Software
5.1%
Other
43.4%
Alternatives
Atera
Atera Alternatives
NinjaOne
NinjaOne
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N-able N-central
N-able N-central
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TeamViewer
TeamViewer
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SuperOps
SuperOps
Add SuperOps
Jamf
Jamf Alternatives
ManageEngine Mobile Device Manager Plus
ManageEngine Mobile Device...
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Hexnode UEM
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IBM MaaS360
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Iru
Iru
Add Iru
Discussions
Atera
Atera Discussions
Is atera safe?
2 Comments
How does your pricing compare to the traditional RMM vendors?
1 Comment
Official Response from Atera
At Atera, you only get billed a fixed monthly fee for the number of technicians that actually use our software. So you don’t pay more when you grow or add...Read more
Can I generate automatically a Service Ticket from an Agent Alert?
1 Comment
Official Response from Atera
It is possible to automatically generate a ticket from an alert. We do not recommend it because it can create a lot of noise in the ticket dashboard. The...Read more
Jamf
Jamf Discussions
What is the difference between Jamf now and Jamf pro?
4 Comments
Keith M.
KM
Jamf Now is a very basic MDM for a small fleet that just needs to manage a few devices. Jamf Pro has a binary that runs on each endpoint allowing you to...Read more
How do use patch management for multiple applications?
3 Comments
93
Jamf patch requires two things one is patience, and the second is for every app you want to push; you are going to have to download, configure, and upload...Read more
What is a Jamf Pro server?
3 Comments
Amira Y.
AY
Cloud base MDM solution for MacOS & iOS devices.Read more