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Atera
Atera
(993)
4.6 out of 5
Atera
By Atera
Optimized for quick response
Cybereason Defense Platform
Cybereason Defense Platform
(18)
4.4 out of 5
Cybereason Defense Platform
By Cybereason
At a Glance
Atera
Atera
Star Rating
(993)4.6 out of 5
Market Segments
Small-Business (61.5% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 8 pricing plans
Cybereason Defense Platform
Cybereason Defense Platform
Star Rating
(18)4.4 out of 5
Market Segments
Enterprise (61.1% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Cybereason Defense Platform
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Atera excels in user satisfaction, boasting a higher overall rating compared to Cybereason Defense Platform. Users appreciate Atera's automated monitoring thresholds that provide valuable visibility into device health, helping to proactively address potential outages.
  • According to verified reviews, Atera's implementation process is notably quick and intuitive, with users highlighting the automated patch deployment and real-time device monitoring features that ensure endpoints remain up to date. In contrast, while Cybereason is also described as easy to set up, it has fewer recent reviews, making it harder to gauge current user experiences.
  • Users say that Atera's interface is straightforward and easier to implement, which contributes to a smoother onboarding experience. Meanwhile, Cybereason users appreciate the amount of information displayed in alerts and the remote shell option for executing commands, indicating a focus on detailed security insights.
  • Reviewers mention that Atera provides a higher quality of support, with users rating it significantly better than Cybereason. This is crucial for businesses that rely on timely assistance, especially when dealing with endpoint management challenges.
  • G2 reviewers highlight that Atera's AI filtering feature effectively reduces noise from repetitive and low-impact events, preventing unnecessary responses to false alarms. In comparison, while Cybereason offers great security options, it lacks the same level of proactive monitoring features that Atera provides.
  • According to recent feedback, Atera's strong performance in ease of use and setup makes it a preferred choice for small businesses, which represent a significant portion of its user base. Cybereason, while favored in enterprise settings, may not cater as effectively to the needs of smaller organizations looking for straightforward solutions.
Pricing
Entry-Level Pricing
Atera
Free Trial
Free Trial
Browse all 8 pricing plans
Cybereason Defense Platform
No pricing available
Free Trial
Atera
Free Trial is available
Cybereason Defense Platform
No trial information available
Ratings
Meets Requirements
8.8
849
8.2
14
Ease of Use
9.2
897
8.6
14
Ease of Setup
9.1
750
8.8
8
Ease of Admin
9.0
584
9.3
7
Quality of Support
9.0
807
7.9
14
Has the product been a good partner in doing business?
9.2
577
8.3
7
Product Direction (% positive)
9.4
836
9.1
13
Features by Category
Help DeskHide 24 FeaturesShow 24 Features
8.0
331
Not enough data
Ticket and Case Management
8.6
301
Not enough data
8.6
301
Not enough data
8.5
300
Not enough data
8.3
290
Not enough data
8.2
285
Not enough data
8.3
291
Not enough data
8.2
291
Not enough data
8.2
286
Not enough data
Generative AI
7.2
236
Not enough data
7.3
236
Not enough data
Agentic AI - Help Desk
8.3
32
Not enough data
8.5
32
Not enough data
8.6
32
Not enough data
Communication Channels
8.3
286
Not enough data
8.7
286
Not enough data
8.1
281
Not enough data
6.4
268
Not enough data
6.2
266
Not enough data
Platform
7.2
293
Not enough data
7.8
303
Not enough data
8.4
302
Not enough data
8.0
305
Not enough data
8.2
306
Not enough data
8.5
303
Not enough data
IT Service Management (ITSM) ToolsHide 22 FeaturesShow 22 Features
8.0
172
Not enough data
Administration
8.1
156
Not enough data
8.4
158
Not enough data
8.7
161
Not enough data
Service Desk
8.6
158
Not enough data
8.3
156
Not enough data
8.4
155
Not enough data
Management
8.6
153
Not enough data
8.9
152
Not enough data
8.7
150
Not enough data
8.4
149
Not enough data
8.1
145
Not enough data
Functionality
8.4
155
Not enough data
8.5
151
Not enough data
8.9
153
Not enough data
8.7
152
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
7.3
21
Not enough data
6.7
21
Not enough data
7.0
21
Not enough data
6.8
21
Not enough data
7.2
21
Not enough data
7.0
21
Not enough data
7.3
20
Not enough data
Remote Monitoring & Management (RMM)Hide 19 FeaturesShow 19 Features
8.3
644
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
8.9
591
|
Verified
Not enough data
8.4
77
Not enough data
8.1
72
Not enough data
Monitoring and Management
9.1
591
|
Verified
Not enough data
8.3
544
|
Verified
Not enough data
8.3
542
|
Verified
Not enough data
8.6
583
|
Verified
Not enough data
8.3
76
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
8.7
88
Not enough data
Service Management
9.1
585
|
Verified
Not enough data
8.6
79
Not enough data
8.6
96
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
7.8
83
Not enough data
7.6
78
Not enough data
7.9
78
Not enough data
7.7
78
Not enough data
7.8
77
Not enough data
7.6
79
Not enough data
7.4
78
Not enough data
Unified Endpoint Management (UEM)Hide 17 FeaturesShow 17 Features
7.5
33
Not enough data
Scope
6.8
30
Not enough data
8.0
32
Not enough data
Security
7.9
32
Not enough data
7.2
30
Not enough data
5.7
27
Not enough data
Management
8.0
28
Not enough data
7.7
27
Not enough data
7.5
26
Not enough data
7.8
28
Not enough data
6.1
25
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
7.8
10
Not enough data
7.5
10
Not enough data
7.7
10
Not enough data
8.0
10
Not enough data
7.7
10
Not enough data
7.8
10
Not enough data
8.0
10
Not enough data
Network MonitoringHide 27 FeaturesShow 27 Features
8.1
300
Not enough data
Functionality
8.9
281
Not enough data
8.9
286
Not enough data
8.2
273
Not enough data
8.6
263
Not enough data
Monitoring - Network Monitoring
8.3
35
Not enough data
8.7
36
Not enough data
8.8
33
Not enough data
Management
8.4
259
Not enough data
8.4
260
Not enough data
7.9
248
Not enough data
Analytics - Network Monitoring
8.2
34
Not enough data
8.0
34
Not enough data
Security - Network Monitoring
8.4
34
Not enough data
7.8
35
Not enough data
8.3
34
Not enough data
Network Performance - Network Monitoring
8.2
34
Not enough data
8.1
34
Not enough data
AI Automation - Network Monitoring
7.7
33
Not enough data
7.6
33
Not enough data
7.4
33
Not enough data
Agentic AI - Network Monitoring
7.6
28
Not enough data
7.6
28
Not enough data
7.6
28
Not enough data
7.4
28
Not enough data
7.4
28
Not enough data
7.4
28
Not enough data
7.6
28
Not enough data
Endpoint Protection PlatformsHide 12 FeaturesShow 12 Features
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AIOps PlatformsHide 18 FeaturesShow 18 Features
7.6
11
Not enough data
Functionality
8.8
7
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Issue Resolution
7.0
5
Not enough data
7.7
5
Not enough data
6.9
6
Not enough data
Management
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Asset ManagementHide 18 FeaturesShow 18 Features
7.9
233
Not enough data
Asset Inventory
8.8
224
Not enough data
8.7
217
Not enough data
7.8
209
Not enough data
7.1
205
Not enough data
7.9
214
Not enough data
Generative AI
7.2
195
Not enough data
7.2
192
Not enough data
Agentic AI - IT Asset Management
8.1
31
Not enough data
7.8
31
Not enough data
8.1
31
Not enough data
7.6
31
Not enough data
7.9
30
Not enough data
8.0
31
Not enough data
7.7
31
Not enough data
Management
8.8
218
Not enough data
8.1
208
Not enough data
7.6
206
Not enough data
8.0
213
Not enough data
AI Agents For Business OperationsHide 17 FeaturesShow 17 Features
9.5
10
Not enough data
Responses
9.8
9
Not enough data
9.1
9
Not enough data
9.6
9
Not enough data
Automation - AI Agents
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
9.6
9
Not enough data
9.6
9
Not enough data
9.2
8
Not enough data
Autonomy - AI Agents
9.3
9
Not enough data
9.6
9
Not enough data
9.6
9
Not enough data
9.8
9
Not enough data
Generative AI
9.6
9
Not enough data
9.6
9
Not enough data
Extended Detection and Response (XDR) PlatformsHide 14 FeaturesShow 14 Features
Not enough data
Not enough data
Detection & Response
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Extended Detection and Response (XDR) Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Services - Extended Detection and Response (XDR)
Not enough data
Not enough data
Remote SupportHide 18 FeaturesShow 18 Features
7.8
468
Not enough data
Administration
8.7
440
Not enough data
8.4
437
Not enough data
7.3
383
Not enough data
9.0
441
Not enough data
8.2
422
Not enough data
8.2
441
Not enough data
Maintenance
8.9
441
Not enough data
7.8
391
Not enough data
Communication
Feature Not Available
Not enough data
6.1
364
Not enough data
6.1
357
Not enough data
6.9
368
Not enough data
Security
7.8
380
Not enough data
8.0
388
Not enough data
Device Support
7.4
391
Not enough data
8.2
395
Not enough data
8.2
393
Not enough data
Performance
8.3
426
Not enough data
AntivirusHide 2 FeaturesShow 2 Features
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Endpoint ManagementHide 1 FeatureShow 1 Feature
7.2
285
Not enough data
Generative AI
7.2
281
Not enough data
AI IT AgentsHide 16 FeaturesShow 16 Features
7.6
13
Not enough data
Automation - AI IT Agents
8.0
11
Not enough data
7.9
11
Not enough data
Autonomy - AI IT Agents
7.7
11
Not enough data
7.6
11
Not enough data
7.9
11
Not enough data
8.3
11
Not enough data
IT Ticket Management - AI IT Agents
7.9
11
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
6.8
11
Not enough data
7.3
11
Not enough data
IT Support Automation - AI IT Agents
7.9
11
Not enough data
7.9
12
Not enough data
7.8
12
Not enough data
7.9
11
Not enough data
7.9
11
Not enough data
Autonomous Endpoint Management (AEM)Hide 7 FeaturesShow 7 Features
Not enough data
Not enough data
Generative AI - Autonomous Endpoint Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Monitoring and Management - Autonomous Endpoint Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Endpoint Detection & Response (EDR)Hide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Services - Endpoint Detection & Response (EDR)
Not enough data
Not enough data
Incident ResponseHide 12 FeaturesShow 12 Features
Not enough data
Not enough data
Response
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Records
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Cloud SecurityHide 9 FeaturesShow 9 Features
Not enough data
Not enough data
Cloud Visibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Identity
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Service DeskHide 19 FeaturesShow 19 Features
8.2
229
Not enough data
Incident Management
8.4
210
Not enough data
8.5
212
Not enough data
8.8
206
Not enough data
8.2
211
Not enough data
8.1
203
Not enough data
Reporting
8.6
210
Not enough data
8.4
207
Not enough data
7.8
201
Not enough data
Access & Usability
7.4
207
Not enough data
8.5
204
Not enough data
8.0
201
Not enough data
8.3
197
Not enough data
Agentic AI - Service Desk
8.5
26
Not enough data
8.1
26
Not enough data
8.0
25
Not enough data
8.1
25
Not enough data
8.1
26
Not enough data
7.7
26
Not enough data
8.1
26
Not enough data
Endpoint ProtectionHide 11 FeaturesShow 11 Features
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Enterprise IT ManagementHide 18 FeaturesShow 18 Features
8.4
84
Not enough data
Analysis
8.2
76
Not enough data
Platform
7.9
77
Not enough data
8.8
79
Not enough data
8.1
76
Not enough data
8.3
81
Not enough data
8.5
80
Not enough data
Security
8.3
80
Not enough data
9.0
81
Not enough data
7.4
78
Not enough data
8.2
79
Not enough data
8.1
76
Not enough data
Agentic AI - Enterprise IT Management
8.5
11
Not enough data
8.6
11
Not enough data
8.5
11
Not enough data
8.6
11
Not enough data
8.3
11
Not enough data
8.9
11
Not enough data
8.6
11
Not enough data
AI AgentsHide 7 FeaturesShow 7 Features
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Atera
Atera
Cybereason Defense Platform
Cybereason Defense Platform
Atera and Cybereason Defense Platform are categorized as Endpoint Management
Unique Categories
Atera
Cybereason Defense Platform
Reviews
Reviewers' Company Size
Atera
Atera
Small-Business(50 or fewer emp.)
61.5%
Mid-Market(51-1000 emp.)
34.4%
Enterprise(> 1000 emp.)
4.1%
Cybereason Defense Platform
Cybereason Defense Platform
Small-Business(50 or fewer emp.)
22.2%
Mid-Market(51-1000 emp.)
16.7%
Enterprise(> 1000 emp.)
61.1%
Reviewers' Industry
Atera
Atera
Information Technology and Services
30.8%
Computer & Network Security
12.9%
Hospital & Health Care
3.2%
Manufacturing
3.0%
Telecommunications
3.0%
Other
47.1%
Cybereason Defense Platform
Cybereason Defense Platform
Computer & Network Security
16.7%
Manufacturing
11.1%
Financial Services
11.1%
Computer Software
11.1%
Retail
5.6%
Other
44.4%
Alternatives
Atera
Atera Alternatives
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NinjaOne
Add NinjaOne
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SuperOps
Add SuperOps
TeamViewer
TeamViewer
Add TeamViewer
Action1
Action1
Add Action1
Cybereason Defense Platform
Cybereason Defense Platform Alternatives
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SentinelOne Singularity Endpoint
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CrowdStrike Falcon Endpoint Protection Platform
CrowdStrike Falcon Endpoint Protection Platform
Add CrowdStrike Falcon Endpoint Protection Platform
Sophos Endpoint
Sophos Endpoint
Add Sophos Endpoint
Trellix Endpoint Security
Trellix Endpoint Security
Add Trellix Endpoint Security
Discussions
Atera
Atera Discussions
Is atera safe?
2 Comments
MH
YesRead more
How does your pricing compare to the traditional RMM vendors?
1 Comment
Official Response from Atera
At Atera, you only get billed a fixed monthly fee for the number of technicians that actually use our software. So you don’t pay more when you grow or add...Read more
Can I generate automatically a Service Ticket from an Agent Alert?
1 Comment
Official Response from Atera
It is possible to automatically generate a ticket from an alert. We do not recommend it because it can create a lot of noise in the ticket dashboard. The...Read more
See all discussions
Cybereason Defense Platform
Cybereason Defense Platform Discussions
Monty the Mongoose crying
Cybereason Defense Platform has no discussions with answers
See all discussions
Ask Atera a QuestionContact Atera
Ask Cybereason Defense Platform a QuestionContact Cybereason Defense Platform

Spotlight Categories

Add Product
Atera
Atera
Optimized for quick response
Cybereason Defense Platform
Cybereason Defense Platform