--- title: Cybereason Defense Platform Reviews meta_title: 'Cybereason Defense Platform Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 18 reviews by the users' company size, role or industry to find out how Cybereason Defense Platform works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 18 scale: '5' date_modified: '2026-07-13' parent_category: name: Endpoint Protection url: https://www.g2.com/categories/endpoint-protection --- # Cybereason Defense Platform Reviews **Vendor:** Cybereason **Category:** [Endpoint Detection & Response (EDR) Software](https://www.g2.com/categories/endpoint-detection-response-edr) **Average Rating:** 4.4/5.0 **Total Reviews:** 18 ## About Cybereason Defense Platform Cybereason automatically detects malicious activity and presents it in an intuitive way. It deploys easily with minimal organizational impact and provides end-to-end context of an attack campaign. Most organizations deploy Cybereason and start detecting attacks within 24 to 48 hours. ## Cybereason Defense Platform Pros & Cons **What users like:** - Users value the **great security options** offered by Cybereason Defense Platform, ensuring robust protection against threats. (2 reviews) - Users appreciate the **ease of use** of the Cybereason Defense Platform, enjoying seamless setup and robust security features. (2 reviews) - Users appreciate the **great security options** offered by the Cybereason Defense Platform, ensuring swift detection of threats. (2 reviews) - Users value the **seamless integration of AI** in Cybereason, which excels at detecting threats rapidly and effectively. (1 reviews) - Users value the **AI-driven threat detection** of the Cybereason platform, enabling swift identification of malicious activities. (1 reviews) - Artificial Intelligence (1 reviews) - Automation (1 reviews) - Detection Efficiency (1 reviews) - Users find the **easy setup** of Cybereason Defense Platform beneficial for quick deployment and user-friendly operation. (1 reviews) - Users value the **seamless integrations** of Cybereason Defense Platform, enhancing threat detection and user experience effortlessly. (1 reviews) **What users dislike:** - Users feel the need to **enhance the user interface** and improve custom detection rules for better functionality. (1 reviews) - Users find the **lack of clarity** in after sales support complicates their business interactions with Cybereason Defense Platform. (1 reviews) - Users highlight the need for improved **customization options** , particularly in user interface and detection rule features. (1 reviews) - Users feel the platform has **limited features** , particularly in custom detection rules and user interface enhancements. (1 reviews) - Users find **poor customer support** hampers their experience and complicates business interactions with Cybereason Defense Platform. (1 reviews) - Users highlight the need for **improved interface design** , citing non-intuitive navigation and user experience challenges. (1 reviews) - Users experience **poor support services** , struggling with slow communication and frustrating investigation turnaround times. (1 reviews) - Users suggest enhancing the **user interface** and features of custom detection rules for a better experience. (1 reviews) ## Cybereason Defense Platform Reviews ### 1. Uncomplicated defense **Rating:** 4.0/5.0 stars **Reviewed by:** Andre S. | Senior Manager Customer Success, Computer & Network Security, Enterprise (> 1000 emp.) **Reviewed Date:** November 27, 2024 **What do you like best about Cybereason Defense Platform?** Easy to to set up and use and offers great security options **What do you dislike about Cybereason Defense Platform?** After sales support is not the best. Doing buisness with them is not always easy **What problems is Cybereason Defense Platform solving and how is that benefiting you?** Single pain of glass to see my security posture ### 2. Great EDR and MDR! **Rating:** 4.5/5.0 stars **Reviewed by:** Elie H. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2023 **What do you like best about Cybereason Defense Platform?** I really like the amount of information displayed in an alert. I also like the remote shell option which enables you to run powershell commands in the bachground. Also really nice having the file explorer option to retrieve or search for certain files on a machine. I also love the IR tools option for doing IR tasks. **What do you dislike about Cybereason Defense Platform?** The only thing I don't love is the interface which is sometimes not very intuitive. **What problems is Cybereason Defense Platform solving and how is that benefiting you?** It helps solving Incidents on user machines. It also helps somewhat stop an attack from spreading by containing the device (depends on the situation). ### 3. Pros and Cons of Cybereason Defense Platform **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** December 18, 2023 **What do you like best about Cybereason Defense Platform?** Overall I like the product, It's works well for and is stable on all enviroments. It's been pretty good overall. Deployment is easy and straight forward. Updating the sensors is also the same. Creating policy is easy as well as blacklist and whitelist. I very much enjoy the user interface of the program, its easy to navigate and training material on the NEST is really well put together. **What do you dislike about Cybereason Defense Platform?** So far the service recieved from SOC has not been a pleasant experience. Communication is very slow and turnaround times for investigation can be slow and very frustrating. **What problems is Cybereason Defense Platform solving and how is that benefiting you?** The programs does what is expected, gives us peace of mind know our business is being monitored by a good product. ### 4. Very informative and can intercept threats in a timely manner **Rating:** 4.5/5.0 stars **Reviewed by:** Eunice Anne P. | Enterprise (> 1000 emp.) **Reviewed Date:** April 05, 2024 **What do you like best about Cybereason Defense Platform?** Very insightful, easy to use and integrate with existing solutions also is a native XDR that pairs well with their in house Antimalware solution **What do you dislike about Cybereason Defense Platform?** There are too many dashboards to monitor it is good if it can utilize AI more to assist in operation **What problems is Cybereason Defense Platform solving and how is that benefiting you?** Very good for auditing endpoint devices as well as for cyber kill chain and contain data breaches ### 5. Great Tool to Investigate! **Rating:** 5.0/5.0 stars **Reviewed by:** Mandar W. | Support Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** October 04, 2023 **What do you like best about Cybereason Defense Platform?** The threat intel it provides with regards to malicious activites going on in the environment, the attack tree feature which helps to navigate between process trees seamlessly with ease, while at the same time the amount of information shown regarding the flagged processes is just incredible. Apart from that the remote shell and isolate features help in contianing the threat real time, I Would definitly recommend using this tool if you aren't already. **What do you dislike about Cybereason Defense Platform?** I think it needs to be able to take action on the critically suspicious tasks on its own rather than having user intervention, that would definitly improve the containment time. **What problems is Cybereason Defense Platform solving and how is that benefiting you?** It helps identify the risks in the organisation quickly so that we can take action ASAP to mitigate them. ### 6. Optimized Security with Cybereason Defense Platform: A CPG Perspective **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** September 25, 2023 **What do you like best about Cybereason Defense Platform?** Our experience with the Cybereason Defense Platform has been exceedingly positive, marking it as an indispensable asset in our CPG sector cybersecurity arsenal. Its exceptional real-time threat detection and user-friendly interface ensure quick and efficient navigation, making it a practical choice for our varied team. The scalability of the platform perfectly aligns with our growing product lines and operational expansions, providing comprehensive visibility and actionable insights across our entire digital ecosystem. The remarkable Malop Hunting Engine and prompt, reliable customer support reinforce our defenses against evolving threats, allowing us seamless business continuity. We highly recommend Cybereason to other CPG entities for its unparalleled efficacy and robustness in ensuring enterprise security. **What do you dislike about Cybereason Defense Platform?** While Cybereason Defense Platform stands out for its many strengths, there are areas where improvements could enhance user experience. The platform, although user-friendly, has a learning curve that might be steep for those less technically inclined, requiring additional training and acclimatization time. Additionally, we've noticed occasional false positives, which, while ensuring thorough protection, can divert resources to investigate benign activities. A more refined threat detection algorithm to minimize these would be beneficial. **What problems is Cybereason Defense Platform solving and how is that benefiting you?** Cybereason Defense Platform has been instrumental in resolving multifaceted cybersecurity challenges within our CPG organization. It actively mitigates real-time threats, reducing the risk of impactful breaches and ensuring the continuity of our operations. Its extensive visibility and intuitive interface empower us with actionable insights, enabling swift identification and remediation of vulnerabilities. The adaptive scalability of the platform supports our evolving operational needs and varied product lines, seamlessly integrating with our expanding network. By leveraging Cybereason’s advanced Malop Hunting Engine, we've enhanced our defenses against sophisticated threats that often bypass conventional security measures. Although there are areas for improvement, the overarching benefits of improved security posture, operational resilience, and proactive threat management have been invaluable, fortifying our organization in an increasingly precarious digital landscape. ### 7. Endpoint Security Protection Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** October 24, 2023 **What do you like best about Cybereason Defense Platform?** The Cybereason platform integrated into every corner of the AI-driven, sole fully automated hunting engine of its kind – seamlessly identifies behavioral patterns across all endpoints. This results in the swift detection of malicious activity. Furthermore, Cybereason automatically harnesses the capabilities of Machine Learning to enhance threat detection by amplifying both internal and external IOC threat sources. **What do you dislike about Cybereason Defense Platform?** Should focus on enhancing the user interface and improving the features of the custom detection rules. **What problems is Cybereason Defense Platform solving and how is that benefiting you?** It assists us in identifying threats within our organization, allowing us to take effective mitigation or remediation actions. ### 8. Cybereason overall review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** September 28, 2023 **What do you like best about Cybereason Defense Platform?** The cybereason platform is very easy to update and review. If there are any configuration changes that need to be pushed they are all managed in one location. The customer service is very prompt. **What do you dislike about Cybereason Defense Platform?** The initially installation was slightly taxing which caused some headaches for the first few trial users. **What problems is Cybereason Defense Platform solving and how is that benefiting you?** This product solves End point protection for us. If someone in the company accidentily tries to download a malicious file they are quarantined and removed without any human intervention needed. ### 9. Cybereason Defense Platform Review **Rating:** 4.5/5.0 stars **Reviewed by:** Henri H. | Manager de communauté, Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2023 **What do you like best about Cybereason Defense Platform?** It protects you against all kinds of attacks. Its deployment is especially very easy, you won't have a lot of configuration to set up. **What do you dislike about Cybereason Defense Platform?** It doesn't bother me at all, but some of my colleagues have noted that there are files related to the software being created on the computer. **What problems is Cybereason Defense Platform solving and how is that benefiting you?** It is easy to get trapped with a file after downloading or to lose your data with malware. It's a good way to protect yourself. ### 10. The Cybereason Defense Platform has a strong focus on Endpoint Protection **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2023 **What do you like best about Cybereason Defense Platform?** The Cybereason Defense Platform has a strong focus on Endpoint Detection. Although Cybereason doesn't rely on backups, they are still committed to fighting ransomware through prevention. **What do you dislike about Cybereason Defense Platform?** Some of the UI is difficult to use, especially if you are trying to multi-tenant your sensor groups. As technical capabilities go, Cybereason is a maturing product that is still playing catch-up to SentinelOne in some ways. **What problems is Cybereason Defense Platform solving and how is that benefiting you?** Cybereason runs scans (signature-based) on a schedule, so it definitely checks a compliance box. It can also detect behavioral processes that might indicate an attack. Then it combines and correlates data into a nice attack path/tree for viewing. Previously, Cybereason was the self-acclaimed expert on ransomware defense. ### 11. Best price performance solution **Rating:** 4.0/5.0 stars **Reviewed by:** Esat C. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 29, 2023 **What do you like best about Cybereason Defense Platform?** Easy to setup and manage Support the platforms Customer support Ease of integration to other systems **What do you dislike about Cybereason Defense Platform?** Cybereason Defense Platform does not have negative feature **What problems is Cybereason Defense Platform solving and how is that benefiting you?** It has become a real choice in closing endpoint security vulnerabilities ### 12. Budget EDR **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** October 27, 2023 **What do you like best about Cybereason Defense Platform?** Cybereason's price can't be beat and has one of the highest ratings on Engenuity evaluations. **What do you dislike about Cybereason Defense Platform?** The tool is very resource intensive and has caused us numerous issues with older operating systems and software. This requires numerous exclusions. **What problems is Cybereason Defense Platform solving and how is that benefiting you?** Cybereason satisfies insurance requirements for EDR and has great coverage for numberous attacks. Powershell on Windows machines is a plus. ### 13. A defense against cyber attacks **Rating:** 4.5/5.0 stars **Reviewed by:** Victoria S. | Service Executive, Enterprise (> 1000 emp.) **Reviewed Date:** February 01, 2023 **What do you like best about Cybereason Defense Platform?** What I like about this tool is that it is an advanced AI system, it has even automated analysis capabilities, it has strong endpoint protection, and it allows even unattended management since it is important to have a tool that can execute protections while staying online without requiring other systems **What do you dislike about Cybereason Defense Platform?** I have no problems with this tool; I have learned from the way this tool presents the reports and how it executes its functions efficiently, In addition, its operations generate more efficiencies in the organization. **What problems is Cybereason Defense Platform solving and how is that benefiting you?** My experience is good, it is a tool that allows safer work, preventing and protecting the organization from malicious attacks, it allows it to adapt and respond to already known threats such as those that constantly change to deny systems, it has a powerful protection and detection system that They are also reported in an understandable way to improve business operations ### 14. Truly a leader in the EDR space! **Rating:** 5.0/5.0 stars **Reviewed by:** Nick L. | Information Security Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** August 11, 2020 **What do you like best about Cybereason Defense Platform?** easily deployment and high fidelity alerting. **What do you dislike about Cybereason Defense Platform?** lack of reporting for senior management and executives. **Recommendations to others considering Cybereason Defense Platform:** pull the trigger, you will not be disappointed. **What problems is Cybereason Defense Platform solving and how is that benefiting you?** Endpoint protection and USB device controls. Benefits have been greatly realized in the time of work from home where controlling the network endpoints are on is near impossible. ### 15. Cybereason is your true defence! **Rating:** 5.0/5.0 stars **Reviewed by:** May R. | Product manager/marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2022 **What do you like best about Cybereason Defense Platform?** Cybereason is a great resource for companies that need to stay protected from ransomware. The Cybereason platform combines EDR, next-gen anti-virus, and proactive threat hunting to deliver context-rich analysis. The platform is built to be self-learning and get more accurate as time goes on. This product is great for companies that are new to cybersecurity. **What do you dislike about Cybereason Defense Platform?** It doesn't have a reporting feature where we can extract data for clients ex. vulnerability report per client's endpoints. **What problems is Cybereason Defense Platform solving and how is that benefiting you?** I like that the platform can detect and block ransomware attacks before it even has a chance to take hold. Cybereason also has the ability to predict potential attacks and create prevention plans to stop them. This is a great tool for companies that are struggling with ransomware. ### 16. Powerful tool with great UI capabilities **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** June 15, 2021 **What do you like best about Cybereason Defense Platform?** 1. User interface is easy to understand 2. Low Code No Code Platform 3. Strong Threat intel **What do you dislike about Cybereason Defense Platform?** Customer service is not the best and on top of issues **What problems is Cybereason Defense Platform solving and how is that benefiting you?** Protecting our infrastructure against threats and associated vulnerabilities. ### 17. Endpoint server sensors & Hunting engine **Rating:** 5.0/5.0 stars **Reviewed by:** Haresh S. | Software Developer, Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** November 16, 2017 **What do you like best about Cybereason Defense Platform?** The best thing is i like the pre-built in library modes that detects malicious activities and also saves a lot of time configuring the rules and also i could collect the data from sensors and works parallely without impacting productivity and the hunting engine searches and filters the crucial information which is specific for an user and uses great artificial intelligence,machine learning algorithms and techniques to detect and diagnose cyber attacks **What do you dislike about Cybereason Defense Platform?** The live intelligence does not extensively cover all the lines and area of attacks and active monitoring service does not work the right way and lags all the time and more over integration framework for protection,integration,detection and investigation is not error proof either to filter protection technology dataset **Recommendations to others considering Cybereason Defense Platform:** Endpoint detection is unique and has a lot of inbuilt features which helps a lot **What problems is Cybereason Defense Platform solving and how is that benefiting you?** It provides end to end context of an attack campaign and they detect within 48 hours and quickest response ever and gives a conclusive way to sort out the attacks and gives precautionary warning all the time and gives valuable insights all the time ### 18. Office Manager **Rating:** 4.0/5.0 stars **Reviewed by:** Victoria B. | Office Operations Manager, Construction, Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2018 **What do you like best about Cybereason Defense Platform?** It thinks for you and stays ahead of the game **What do you dislike about Cybereason Defense Platform?** I didn't have a bad experience with this **What problems is Cybereason Defense Platform solving and how is that benefiting you?** Keeps out network safe ## Cybereason Defense Platform Discussions - [What does Cybereason Defense Platform do?](https://www.g2.com/discussions/cybereason-defense-platform-what-does-cybereason-defense-platform-do) - [What does Cybereason Defense Platform do?](https://www.g2.com/discussions/what-does-cybereason-defense-platform-do) - [What is the use of Cybereason Defense Platform?](https://www.g2.com/discussions/what-is-the-use-of-cybereason-defense-platform) - [How does Cybereason EDR work?](https://www.g2.com/discussions/how-does-cybereason-edr-work) - [What does Cybereason software do?](https://www.g2.com/discussions/what-does-cybereason-software-do) - [View Cybereason Defense Platform pricing details and edition comparison](https://www.g2.com/products/cybereason-defense-platform/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-15+08%3A45%3A55+-0500&secure%5Bsession_id%5D=064a6ccb-43df-4e5c-aac8-2bf3ea6b6332&secure%5Btoken%5D=f35b2e5c9f7da2f84001c5953b180cdb3faf8763211857d68245ea74dbcf25c7&format=llm_user) ## Cybereason Defense Platform Features **Administration** - Compliance - Web Control - Application Control - Asset Management - Device Control **Detection & Response** - Response Automation - Threat Hunting - Rule-Based Detection - Real-Time Detection **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Services - Endpoint Detection & Response (EDR) ** - Managed Services **Response** - Resolution Automation - Resolution Guidance - System Isolation - Threat Intelligence - Incident Investigation **Cloud Visibility** - Data Discovery - Cloud Registry - Cloud Gap Analytics **System Control** - Device Control - Web Control - Application Control - Asset Management - System Isolation **Functionality** - System Isolation - Firewall - Endpoint Intelligence - Malware Detection **Management** - Extensibility - Workflow Automation - Unified Visibility **Records** - Incident Logs - Incident Reports **Security** - Data Security - Data loss Prevention - Security Auditing **Vulnerability Prevention** - Endpoint Intelligence - Firewall - Malware Detection **Analysis** - Automated Remediation - Incident Reports - Behavioral Analysis **Analytics** - Threat Intelligence - Artificial Intelligence & Machine Learning - Data Collection **Management** - Incident Alerts - Incident Case Management - Workflow Management **Identity** - SSO - Governance - User Analytics **Security Management** - Incident Reports - Security Validation - Compliance **Agentic AI - Extended Detection and Response (XDR) Platforms** - Autonomous Task Execution - Proactive Assistance - Decision Making **Generative AI** - AI Text Generation - AI Text Summarization **Services - Extended Detection and Response (XDR)** - Managed Services ## Top Cybereason Defense Platform Alternatives - [SentinelOne Singularity Endpoint](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews) - 4.7/5.0 (195 reviews) - [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) - 4.6/5.0 (417 reviews) - [Sophos Endpoint](https://www.g2.com/products/sophos-endpoint/reviews) - 4.7/5.0 (791 reviews)