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Compare Artera and Klara 
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At a Glance
Market Segments
Mid-Market (66.7% of reviews)
Small-Business (75.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Artera
Star Rating
(70)4.9 out of 5
Market Segments
Mid-Market (66.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about ArteraKlara
Star Rating
(110)4.6 out of 5
Market Segments
Small-Business (75.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about KlaraSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Klara excels in its Patient Check-in feature, scoring 9.7, which simplifies the check-in process for patients, while Artera also performs well but slightly better with a score of 9.8, indicating a more streamlined experience.
- Reviewers mention that Artera's Workflow Management is particularly strong, achieving a score of 9.8, which enhances operational efficiency, whereas Klara's score of 9.2 suggests room for improvement in this area.
- G2 users highlight that Artera's Patient Feedback Management feature, with a score of 9.5, provides robust tools for gathering and analyzing patient feedback, while Klara's score of 9.1 indicates it may not be as comprehensive in this regard.
- Users on G2 note that Klara's HIPAA Compliance features are rated at 9.6, which is commendable, but Artera outshines with a score of 9.8, reflecting a stronger commitment to compliance and security.
- Reviewers say that Artera's Digital Intake Forms feature, scoring 9.5, is user-friendly and efficient, while Klara's score of 8.9 suggests that its digital forms may not be as intuitive or effective.
- Users report that Klara's Patient Data Transfer feature scores 9.4, indicating reliability, but Artera's higher score of 9.7 suggests a more seamless and efficient data transfer process, which is crucial for patient care continuity.
Pricing
Entry-Level Pricing
Artera
No pricing availableKlara
No pricing availableFree Trial
Artera
No trial information availableKlara
No trial information availableRatings
Meets Requirements
9.7
62
9.2
85
Ease of Use
9.8
62
9.2
87
Ease of Setup
9.6
20
9.3
58
Ease of Admin
9.6
20
9.5
34
Quality of Support
9.7
57
9.0
79
Has the product been a good partner in doing business?
9.9
19
9.0
33
Product Direction (% positive)
9.4
62
9.0
83
Features by Category
Information Flow
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Patient Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
9.6
43
9.4
55
9.8
43
9.5
55
9.8
35
Feature Not Available
9.8
38
9.3
54
9.8
43
9.5
55
9.8
42
9.4
52
Feature Not Available
9.4
52
9.8
39
9.3
55
Patient Convenience
Not enough data
9.3
25
Not enough data
9.1
24
Not enough data
9.6
23
Not enough data
9.6
23
Not enough data
9.7
23
Administration
Not enough data
9.3
23
Not enough data
9.4
24
Not enough data
8.6
23
Not enough data
8.6
23
Not enough data
8.7
22
Not enough data
9.0
22
Patient-Centered Functions
9.5
29
9.1
63
9.5
31
9.1
62
Not enough data
8.1
19
Not enough data
9.3
58
Not enough data
Feature Not Available
Operations
9.8
47
|
Verified
9.2
70
9.7
47
|
Verified
9.0
65
Feature Not Available
8.9
66
9.3
30
|
Verified
9.2
64
Not enough data
9.0
56
Not enough data
8.9
52
Not enough data
Feature Not Available
Generative AI
Not enough data
8.6
16
Technology
Not enough data
9.5
22
Not enough data
9.8
20
Not enough data
8.9
20
Administration
Not enough data
8.9
20
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Compliance
Not enough data
9.6
22
Not enough data
9.7
19
Voice Recognition - AI Voice Assistants
Not enough data
Not enough data
Speech Synthesis - AI Voice Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and privacy - AI Voice Assistants
Not enough data
Not enough data
Compatibility - AI Voice Assistants
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Artera and Klara are categorized as Patient Engagement and HIPAA Compliant Messaging
Unique Categories
Artera is categorized as Patient Relationship Management (PRM), Appointment Reminder, and AI Voice Assistants
Reviews
Reviewers' Company Size
Artera
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Klara
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Medical Practice
45.5%
Hospital & Health Care
40.9%
Health, Wellness and Fitness
9.1%
Telecommunications
1.5%
Non-Profit Organization Management
1.5%
Other
1.5%
Medical Practice
43.7%
Hospital & Health Care
35.0%
Health, Wellness and Fitness
7.8%
Mental Health Care
2.9%
Alternative Medicine
2.9%
Other
7.8%
Discussions
I know that we can send internal messages but im not really sure how.
2 Comments
MP
If you’re referring to notifying another coworker of a message sent from a patient you can tag their name with the @ symbol Read more
Can you create group chats with your staff members
2 Comments
SA
Yes, you can create staff user groups which allows you to group chat/mention multiple staff members at once. i.e. "billing group" "front desk" "covid triage...Read more
What is Klara app?
1 Comment
AC
An app to download onto your mobile device. It was difficult for my patients to consistently log into the app. Only about 70% of patients would read any...Read more
How much does Klara cost?
1 Comment
AC
Too much for a solo practice. There are less expensive options that do the same thing. Read more
What does Klara do?
1 Comment
AC
I used them for communicating with my patients and sending customizable intake forms (via jotforms). Evidently they also do much more. They are also wicked...Read more
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