Compare Addigy and Atera 
Featured Products
At a Glance
Market Segments
Small-Business (59.6% of reviews)
Small-Business (60.7% of reviews)
Entry-Level Pricing
No pricing available
Free Trial
Addigy
Star Rating
(226)4.5 out of 5
Market Segments
Small-Business (59.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about AddigyAtera
Star Rating
(1,069)4.6 out of 5
Market Segments
Small-Business (60.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 8 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Atera excels in user experience, with many praising its intuitive interface and easy navigation. Users appreciate the ability to customize widgets on their dashboard, making it a breeze to manage tasks efficiently.
- Users say that Atera's implementation process is notably quick and straightforward. Recent feedback highlights how users can manage patching and tickets without a large team, indicating a smooth onboarding experience that minimizes the learning curve.
- According to verified reviews, Addigy shines in its Apple device management capabilities, particularly with features like zero-touch deployment. Users find this functionality invaluable for setting up new devices automatically, which streamlines their workflow.
- Reviewers mention that while Atera has a strong overall satisfaction score, Addigy offers robust support for MacOS updates and third-party software installations. Users appreciate the flexibility Addigy provides in enhancing their existing RMM solutions.
- G2 reviewers highlight that both products receive high marks for quality of support, but Atera's user-friendly features, such as remote access capabilities, help it stand out. Users feel that Atera proactively addresses issues before they arise, enhancing their overall experience.
- Users report that while Addigy has a slightly lower overall satisfaction score, its focus on compliance and data encryption is a strong point. Reviewers note that these features are critical for businesses that prioritize security, making Addigy a solid choice for those specific needs.
Pricing
Entry-Level Pricing
Addigy
No pricing availableFree Trial
Addigy
Free Trial is available
Atera
Free Trial is available
Ratings
Meets Requirements
9.0
183
8.8
874
Ease of Use
8.3
185
9.2
951
Ease of Setup
8.3
169
9.1
803
Ease of Admin
8.6
172
9.0
595
Quality of Support
9.0
177
9.0
830
Has the product been a good partner in doing business?
9.3
165
9.2
587
Product Direction (% positive)
8.8
180
9.4
861
Features by Category
Ticket and Case Management
Not enough data
8.6
301
Not enough data
8.6
300
Not enough data
8.5
299
Not enough data
8.3
290
Not enough data
8.2
283
Not enough data
8.3
289
Not enough data
8.2
290
Not enough data
8.1
284
Generative AI
Not enough data
7.2
234
Not enough data
7.3
235
Agentic AI - Help Desk
Not enough data
8.2
30
Not enough data
8.4
30
Not enough data
8.5
30
Communication Channels
Not enough data
8.2
286
Not enough data
8.7
285
Not enough data
8.1
280
Not enough data
6.4
267
Not enough data
6.2
264
Platform
Not enough data
7.2
294
Not enough data
7.8
304
Not enough data
8.4
302
Not enough data
8.0
305
Not enough data
8.2
309
Not enough data
8.5
304
Administration
Not enough data
8.1
156
Not enough data
8.3
159
Not enough data
8.7
162
Service Desk
Not enough data
8.6
158
Not enough data
8.3
156
Not enough data
8.4
155
Management
Not enough data
8.6
154
Not enough data
8.8
153
Not enough data
8.7
151
Not enough data
8.4
151
Not enough data
8.1
146
Functionality
Not enough data
8.4
156
Not enough data
8.5
151
Not enough data
8.9
155
Not enough data
8.7
153
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
7.3
21
Not enough data
6.7
21
Not enough data
7.0
21
Not enough data
6.8
21
Not enough data
7.2
21
Not enough data
7.0
21
Not enough data
7.3
20
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
8.9
600
|
Verified
Not enough data
8.3
80
Not enough data
7.9
71
Monitoring and Management
Not enough data
9.1
615
|
Verified
Not enough data
8.3
545
|
Verified
Not enough data
8.3
546
|
Verified
Not enough data
8.6
597
|
Verified
Not enough data
8.2
76
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
8.7
93
Service Management
Not enough data
9.1
600
|
Verified
Not enough data
8.7
86
Not enough data
8.6
109
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
7.8
88
Not enough data
7.5
77
Not enough data
7.8
78
Not enough data
7.6
77
Not enough data
7.7
76
Not enough data
7.5
79
Not enough data
7.4
77
Scope
Not enough data
6.8
30
Not enough data
7.9
33
Security
Not enough data
7.9
32
Not enough data
7.2
30
Not enough data
5.7
27
Management
Not enough data
8.0
28
Not enough data
7.7
27
Not enough data
7.5
26
Not enough data
7.8
28
Not enough data
6.1
25
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
7.8
10
Not enough data
7.5
10
Not enough data
7.7
10
Not enough data
8.0
10
Not enough data
7.7
10
Not enough data
7.8
10
Not enough data
8.0
10
Functionality
Not enough data
8.9
282
Not enough data
8.9
288
Not enough data
8.2
272
Not enough data
8.6
262
Monitoring - Network Monitoring
Not enough data
8.3
34
Not enough data
8.5
36
Not enough data
8.8
33
Management
Not enough data
8.4
259
Not enough data
8.4
260
Not enough data
7.9
248
Analytics - Network Monitoring
Not enough data
8.1
33
Not enough data
7.9
33
Security - Network Monitoring
Not enough data
8.4
34
Not enough data
7.8
35
Not enough data
8.2
33
Network Performance - Network Monitoring
Not enough data
8.1
33
Not enough data
8.1
33
AI Automation - Network Monitoring
Not enough data
7.6
32
Not enough data
7.5
32
Not enough data
7.3
32
Agentic AI - Network Monitoring
Not enough data
7.5
27
Not enough data
7.5
27
Not enough data
7.5
27
Not enough data
7.3
27
Not enough data
7.3
27
Not enough data
7.3
27
Not enough data
7.5
27
Functionality
Not enough data
8.8
7
Not enough data
Not enough data
Not enough data
8.0
5
Issue Resolution
Not enough data
7.0
5
Not enough data
8.3
7
Not enough data
6.9
6
Management
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Inventory
Not enough data
8.8
224
Not enough data
8.7
216
Not enough data
7.8
208
Not enough data
7.1
204
Not enough data
7.9
213
Generative AI
Not enough data
7.2
194
Not enough data
7.1
191
Agentic AI - IT Asset Management
Not enough data
8.1
30
Not enough data
7.8
30
Not enough data
8.0
30
Not enough data
7.6
30
Not enough data
7.8
29
Not enough data
7.9
30
Not enough data
7.7
30
Management
Not enough data
8.8
217
Not enough data
8.1
207
Not enough data
7.6
205
Not enough data
8.0
212
Responses
Not enough data
9.8
8
Not enough data
9.0
8
Not enough data
9.1
9
Automation - AI Agents
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
Not enough data
9.6
8
Not enough data
9.6
8
Not enough data
9.3
7
Autonomy - AI Agents
Not enough data
9.2
8
Not enough data
9.6
8
Not enough data
9.6
8
Not enough data
9.8
8
Generative AI
Not enough data
9.6
9
Not enough data
9.6
8
Administration
9.2
66
8.7
439
8.1
54
8.4
436
Feature Not Available
7.3
381
8.7
59
9.0
440
8.2
53
8.2
420
8.4
56
8.2
439
Maintenance
8.9
65
8.9
439
Feature Not Available
7.8
389
Communication
8.1
51
Feature Not Available
Feature Not Available
6.0
362
Feature Not Available
6.1
355
7.7
38
6.9
366
Security
9.4
55
7.8
378
9.5
56
8.0
386
Device Support
8.8
52
7.4
389
6.7
50
8.2
394
6.1
44
8.2
391
Performance
8.7
58
8.2
424
Generative AI
Not enough data
7.2
280
Automation - AI IT Agents
Not enough data
8.0
11
Not enough data
7.9
11
Autonomy - AI IT Agents
Not enough data
7.7
11
Not enough data
7.6
11
Not enough data
7.9
11
Not enough data
8.3
11
IT Ticket Management - AI IT Agents
Not enough data
7.9
11
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.1
12
Not enough data
7.3
11
IT Support Automation - AI IT Agents
Not enough data
7.9
11
Not enough data
8.2
14
Not enough data
7.8
12
Not enough data
7.9
11
Not enough data
7.9
11
Generative AI - Autonomous Endpoint Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Monitoring and Management - Autonomous Endpoint Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Incident Management
Not enough data
8.4
209
Not enough data
8.5
212
Not enough data
8.8
205
Not enough data
8.2
210
Not enough data
8.1
202
Reporting
Not enough data
8.6
211
Not enough data
8.4
207
Not enough data
7.8
200
Access & Usability
Not enough data
7.4
207
Not enough data
8.5
203
Not enough data
8.0
200
Not enough data
8.3
196
Agentic AI - Service Desk
Not enough data
8.4
25
Not enough data
8.0
25
Not enough data
8.0
24
Not enough data
8.1
24
Not enough data
8.1
25
Not enough data
7.6
25
Not enough data
8.0
25
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
9.2
86
Not enough data
Operating System
7.3
94
Not enough data
9.4
111
Not enough data
Feature Not Available
Not enough data
Management
8.8
108
Not enough data
8.4
88
Not enough data
8.6
76
Not enough data
8.4
74
Not enough data
8.8
100
Not enough data
Security
9.2
98
Not enough data
8.9
106
Not enough data
Agentic AI - Mobile Device Management (MDM)
6.9
12
Not enough data
6.9
12
Not enough data
6.5
12
Not enough data
6.5
11
Not enough data
6.8
10
Not enough data
7.2
10
Not enough data
6.5
10
Not enough data
Platform
9.1
54
Not enough data
9.3
73
Not enough data
9.0
75
Not enough data
Operating System
Feature Not Available
Not enough data
9.3
72
Not enough data
Feature Not Available
Not enough data
Security
9.1
76
Not enough data
8.9
63
Not enough data
9.0
67
Not enough data
Management
8.9
72
Not enough data
8.6
51
Not enough data
8.9
45
Not enough data
8.8
43
Not enough data
9.0
68
Not enough data
Agentic AI - Enterprise Mobility Management
6.7
6
Not enough data
5.8
6
Not enough data
6.7
6
Not enough data
5.8
6
Not enough data
5.8
6
Not enough data
6.4
6
Not enough data
5.3
6
Not enough data
Analysis
Not enough data
8.2
76
Platform
Not enough data
7.9
77
Not enough data
8.8
80
Not enough data
8.1
76
Not enough data
8.3
81
Not enough data
8.5
80
Security
Not enough data
8.3
80
Not enough data
9.0
82
Not enough data
7.4
78
Not enough data
8.2
79
Not enough data
8.1
76
Agentic AI - Enterprise IT Management
Not enough data
8.5
11
Not enough data
8.6
11
Not enough data
8.5
11
Not enough data
8.6
11
Not enough data
8.3
11
Not enough data
8.9
11
Not enough data
8.6
11
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Addigy and Atera are categorized as Remote Support
Unique Categories
Addigy is categorized as Enterprise Mobility Management and Mobile Device Management (MDM)
Atera is categorized as AI IT Agents, AI Agents For Business Operations, AIOps Platforms, Unified Endpoint Management (UEM), Remote Monitoring & Management (RMM), IT Service Management (ITSM) Tools, Patch Management, IT Asset Management, Endpoint Management, Enterprise IT Management, Network Monitoring, Service Desk, Help Desk, and Autonomous Endpoint Management (AEM)
Reviews
Reviewers' Company Size
Addigy
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Atera
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
38.9%
Computer & Network Security
11.1%
Computer Software
8.7%
Higher Education
3.4%
Marketing and Advertising
3.4%
Other
34.6%
Information Technology and Services
30.4%
Computer & Network Security
12.5%
Manufacturing
3.2%
Hospital & Health Care
3.1%
Telecommunications
3.1%
Other
47.7%
Discussions
How do I activate root user over Addigy's terminal?
2 Comments
ZB
sudo suRead more
1. How to automate a package that requires full disk access to complete the installation.
2 Comments
ZB
Create a configuration profile granting full disk access using the team identifier Read more
Best way to restart FileVaulted Mac
1 Comment
MA
Use fdesetup authrestart as documented here:
https://derflounder.wordpress.com/2012/09/22/fdesetup-authrestart-filevault-2s-one-time-encryption-bypass-feature/Read more
How does your pricing compare to the traditional RMM vendors?
1 Comment
Official Response from Atera
At Atera, you only get billed a fixed monthly fee for the number of technicians that actually use our software. So you don’t pay more when you grow or add...Read more
Can I generate automatically a Service Ticket from an Agent Alert?
1 Comment
Official Response from Atera
It is possible to automatically generate a ticket from an alert. We do not recommend it because it can create a lot of noise in the ticket dashboard. The...Read more
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