Compare 1Channel and Agentforce Sales (formerly Salesforce Sales Cloud) 
Featured Products
At a Glance
Market Segments
Mid-Market (63.9% of reviews)
Mid-Market (45.9% of reviews)
Entry-Level Pricing
Free Trial 5 Users Per Month
$25.00 1 User Per Month
1Channel
Star Rating
(67)4.8 out of 5
Market Segments
Mid-Market (63.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Free Trial 5 Users Per Month
Browse all 2 pricing plansAgentforce Sales (formerly Salesforce Sales Cloud)
Star Rating
(25,615)4.4 out of 5
Market Segments
Mid-Market (45.9% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Agentforce Sales excels in providing powerful automation and customizable dashboards, which significantly enhance the efficiency of managing sales pipelines and customer relationships. Users appreciate how these features save time and streamline processes, making it a robust choice for sales teams.
- Users say that 1Channel offers a user-friendly mobile interface, making it easy for field representatives to manage attendance and track real-time locations. This simplicity is particularly beneficial for teams that require quick access to information while on the go.
- According to verified reviews, Agentforce Sales has a much higher overall satisfaction score, reflecting its strong market presence and extensive feature set. Reviewers highlight its ability to provide real-time insights and effective tracking of customer inquiries, which fosters better team collaboration.
- Reviewers mention that while 1Channel has a strong focus on real-time visibility of salesperson activities, it lacks the depth of features found in Agentforce Sales. Users have noted that the advanced capabilities of Agentforce Sales, such as detailed reporting and analytics, are crucial for larger sales teams.
- G2 reviewers highlight that Agentforce Sales has a more complex setup process compared to 1Channel, which is praised for its straightforward implementation. However, the initial investment in Agentforce Sales is often justified by its comprehensive tools that support long-term sales strategies.
- Users report that while 1Channel has a higher ease of use rating, Agentforce Sales provides a more extensive range of functionalities that can be tailored to specific business needs. This flexibility is particularly valued by mid-market companies looking for a scalable solution.
Pricing
Entry-Level Pricing
1Channel
Starter
Free Trial
5 Users Per Month
- Account Management
- Opportunity Management
- Contact Management
Agentforce Sales (formerly Salesforce Sales Cloud)
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
Free Trial
1Channel
Free Trial is available
Agentforce Sales (formerly Salesforce Sales Cloud)
Free Trial is available
Ratings
Meets Requirements
9.5
33
8.8
14,052
Ease of Use
9.5
34
8.2
18,041
Ease of Setup
9.6
20
7.8
8,981
Ease of Admin
9.6
19
7.9
4,490
Quality of Support
9.4
33
8.1
12,262
Has the product been a good partner in doing business?
9.7
19
8.4
4,454
Product Direction (% positive)
10.0
29
8.3
13,701
Features by Category
Sales Force Automation
9.8
11
8.8
9583
|
Verified
9.7
10
8.3
6402
|
Verified
9.8
11
8.7
9303
|
Verified
9.7
11
8.3
9528
|
Verified
9.8
10
8.0
7327
|
Verified
10.0
8
8.2
7623
|
Verified
9.7
10
8.0
6766
|
Verified
10.0
9
8.1
6669
|
Verified
9.8
10
8.3
7417
|
Verified
Marketing Automation
9.6
9
8.0
6682
|
Verified
9.3
9
8.1
7002
|
Verified
9.7
10
8.5
8107
|
Verified
9.3
9
7.9
5433
Customer Support
9.4
12
8.3
6835
|
Verified
9.7
12
8.1
6391
|
Verified
Feature Not Available
8.2
6793
|
Verified
9.7
11
8.0
5504
|
Verified
9.7
10
8.2
5995
|
Verified
Reporting & Analytics
9.8
11
8.5
9020
|
Verified
10.0
11
8.5
9183
|
Verified
9.4
11
8.2
7475
|
Verified
Mobile & Social
9.4
9
7.9
5631
|
Verified
10.0
8
7.8
5253
|
Verified
9.7
10
7.7
6110
|
Verified
Platform
9.8
8
8.5
3652
|
Verified
10.0
8
8.5
3652
|
Verified
10.0
7
8.6
3637
|
Verified
Feature Not Available
8.4
2902
|
Verified
Feature Not Available
8.5
3180
|
Verified
9.8
7
8.1
3200
|
Verified
10.0
6
8.7
3642
|
Verified
10.0
6
8.1
3031
Integration
10.0
8
8.5
2604
|
Verified
10.0
9
8.5
3084
|
Verified
9.8
8
8.5
2907
|
Verified
Generative AI
Not enough data
7.6
893
Agentic AI - CRM
Not enough data
7.9
269
Not enough data
7.9
253
Not enough data
8.2
258
Not enough data
8.0
242
Not enough data
8.0
245
Not enough data
8.1
258
Not enough data
8.2
254
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cartography
Not enough data
8.7
39
Not enough data
8.4
35
Not enough data
8.6
39
Not enough data
8.4
39
Analysis
Not enough data
8.4
32
Not enough data
8.5
38
Not enough data
8.5
35
Not enough data
8.5
34
Reporting
Not enough data
8.7
33
Not enough data
8.5
28
Not enough data
8.7
26
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.6
273
Not enough data
8.8
297
Not enough data
8.8
317
Not enough data
8.6
291
Organization
Not enough data
9.0
354
Not enough data
8.8
345
Not enough data
8.8
341
Performance Analysis
Not enough data
8.4
284
Not enough data
8.8
309
Sales Analysis
Not enough data
8.4
284
Not enough data
8.8
303
Generative AI
Not enough data
8.5
125
Not enough data
8.5
125
Agentic AI - AI Sales Assistant
Not enough data
9.2
29
Not enough data
9.1
29
Not enough data
8.9
26
Not enough data
9.0
25
Not enough data
9.3
27
Not enough data
9.1
26
Not enough data
9.3
29
Integrated Workflows
10.0
8
8.7
522
10.0
8
8.5
514
10.0
8
8.1
468
10.0
8
8.1
462
10.0
8
8.9
527
10.0
8
8.4
470
10.0
8
8.6
482
Repeatability and Reportability
10.0
8
8.4
484
10.0
8
8.7
503
10.0
8
8.7
500
10.0
8
8.3
484
10.0
8
7.8
416
AI and Automation
10.0
6
8.5
464
10.0
6
8.4
472
10.0
6
8.3
428
10.0
6
8.0
432
10.0
6
7.8
415
Generative AI
Not enough data
7.4
270
Agentic AI - Sales Engagement
Not enough data
8.3
89
Not enough data
8.5
90
Not enough data
8.6
87
Not enough data
8.4
90
Not enough data
8.3
89
Not enough data
8.2
90
Not enough data
8.5
90
Call Analytics
Not enough data
8.7
131
Not enough data
8.5
135
Not enough data
8.7
131
Not enough data
8.9
132
Artificial Intelligence - Conversation Intelligence
Not enough data
8.7
141
Not enough data
8.6
125
Not enough data
Not enough data
Generative AI
Not enough data
8.3
59
Agentic AI - Conversation Intelligence
Not enough data
8.6
12
Not enough data
9.2
14
Not enough data
9.2
13
Not enough data
9.2
14
Not enough data
8.6
12
Not enough data
8.7
13
Not enough data
9.0
13
Revenue Sourcing and Forecasting
Not enough data
8.7
67
Not enough data
8.5
68
Not enough data
8.8
69
Not enough data
8.5
64
Not enough data
8.5
65
Not enough data
8.3
58
Not enough data
8.2
59
CRM Data Enrichment
Not enough data
8.1
64
Not enough data
8.4
63
Not enough data
8.2
60
Not enough data
8.1
65
Not enough data
8.5
57
Account Management
Not enough data
8.3
64
Not enough data
8.1
64
Not enough data
8.1
61
Not enough data
8.3
60
Not enough data
8.6
56
Not enough data
8.4
57
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
7.9
21
Not enough data
8.2
21
Not enough data
8.3
21
Not enough data
8.2
21
Not enough data
8.2
22
Territory Mapping
9.7
6
8.8
35
10.0
6
8.6
33
10.0
6
8.5
33
Route Planning
10.0
6
9.0
32
10.0
6
9.0
34
9.7
6
9.2
35
Sales Performance Management
10.0
6
8.4
30
10.0
6
8.5
33
10.0
6
9.0
33
Presentation and Forms
10.0
6
8.0
29
10.0
6
8.3
32
9.4
6
8.5
32
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
8.1
157
Not enough data
8.5
158
Not enough data
8.1
157
Not enough data
8.1
156
Not enough data
8.8
159
Branding & Customizatio
Not enough data
8.1
152
Not enough data
8.2
155
Not enough data
8.3
155
Automatic Rules & Configurations
Not enough data
8.4
156
Not enough data
8.3
156
Not enough data
8.0
157
Agentic AI - Business Scheduling
Not enough data
8.4
33
Not enough data
8.4
35
Sales Performance Features - Sales Planning
Not enough data
8.5
175
Not enough data
8.5
164
Not enough data
8.5
169
Not enough data
8.7
172
Not enough data
8.6
171
Not enough data
8.8
167
Not enough data
8.2
164
Territory Management - Sales Planning
Not enough data
8.6
166
Not enough data
8.5
172
Quota & Capacity Management - Sales Planning
Not enough data
8.4
169
Not enough data
8.4
176
Not enough data
8.4
168
Agentic AI - Sales Planning
Not enough data
8.5
57
Not enough data
8.6
56
Agentic AI - Lead Scoring
Not enough data
7.9
56
Not enough data
8.2
55
Not enough data
8.0
57
Not enough data
8.1
58
Attribution
Not enough data
8.9
454
Not enough data
8.9
458
Not enough data
8.6
436
Discovery
Not enough data
8.9
462
Not enough data
8.6
455
Not enough data
8.6
433
Management
Not enough data
8.5
421
Not enough data
8.6
443
Platform
Not enough data
8.6
433
Not enough data
8.6
432
Agentic AI - Sales Performance Management
Not enough data
8.5
75
Not enough data
8.7
75
Not enough data
8.5
76
Incentives
Not enough data
8.2
439
Not enough data
8.4
504
Not enough data
8.0
437
Not enough data
8.6
514
Personalization
Not enough data
8.6
485
Not enough data
8.8
563
Not enough data
8.9
596
Not enough data
8.6
537
Administrative
Not enough data
8.7
567
Not enough data
8.5
528
Not enough data
8.4
510
Agentic AI - Email Tracking
Not enough data
8.2
63
Not enough data
8.4
61
Not enough data
8.4
61
Not enough data
8.3
62
Not enough data
8.4
62
Not enough data
8.3
61
Not enough data
8.4
64
Analytics
Not enough data
8.3
569
Not enough data
8.4
578
Not enough data
8.3
592
Customizations
Not enough data
8.7
624
Not enough data
8.5
594
Not enough data
8.6
627
Not enough data
8.4
572
Not enough data
8.4
599
Generative AI
Not enough data
7.5
291
Agentic AI - Sales Analytics
Not enough data
8.3
80
Not enough data
8.6
80
Not enough data
8.4
80
Not enough data
8.3
79
Not enough data
8.3
80
Data Sourcing
Not enough data
8.5
969
Not enough data
8.7
1000
Not enough data
8.3
903
Not enough data
8.7
1032
Not enough data
8.6
963
Predictive Analytics
Not enough data
8.4
948
Not enough data
8.6
964
Not enough data
8.1
856
Not enough data
8.3
897
Sales Management
Not enough data
8.7
986
Not enough data
8.1
859
Not enough data
8.6
983
Not enough data
8.8
1052
Agentic AI - Outbound Call Tracking
Not enough data
8.6
39
Not enough data
8.6
40
Calling
Not enough data
8.5
186
Not enough data
8.4
177
Not enough data
8.7
186
Not enough data
8.7
184
Not enough data
8.6
45
Contacts
Not enough data
8.8
177
Not enough data
8.7
180
Not enough data
8.7
182
Insights
Not enough data
9.1
189
Not enough data
8.9
183
Not enough data
8.3
179
Not enough data
8.5
189
Not enough data
8.4
183
Not enough data
8.7
39
Agentic AI - Sales Coaching
Not enough data
9.1
22
Not enough data
9.0
22
Not enough data
9.2
23
Not enough data
9.3
23
Training
Not enough data
8.8
259
Not enough data
8.8
251
Not enough data
8.5
210
Not enough data
8.5
245
Feedback
Not enough data
8.8
240
Not enough data
8.6
235
Not enough data
8.6
216
Not enough data
8.6
203
Not enough data
8.8
227
Not enough data
8.9
230
Not enough data
8.7
201
Generative AI
Not enough data
7.7
73
Agentic AI - Sales Enablement
Not enough data
8.0
34
Not enough data
8.0
33
Not enough data
8.2
34
Content Management
Not enough data
8.3
353
Not enough data
8.1
344
Not enough data
8.2
330
Not enough data
8.5
319
Not enough data
8.3
337
Analytics
Not enough data
8.7
348
Not enough data
8.4
345
Not enough data
8.5
226
Not enough data
8.3
352
Learning Management - Sales Enablement
Not enough data
8.4
27
Not enough data
8.4
27
Not enough data
8.5
27
Revenue Enablement - Sales Enablement
Not enough data
8.3
26
Not enough data
8.3
29
Not enough data
8.8
28
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
1Channel and Agentforce Sales (formerly Salesforce Sales Cloud) are categorized as Sales Engagement, Field Sales, CRM, Sales Performance Management, and AI Sales Assistant
Unique Categories
1Channel is categorized as Online Form Builder
Agentforce Sales (formerly Salesforce Sales Cloud) is categorized as Sales Planning, Business Scheduling, Revenue Operations & Intelligence (RO&I), Conversation Intelligence, Location Intelligence, Sales Coaching, Sales Enablement, Outbound Call Tracking, Sales Analytics, Lead Scoring, Email Tracking, and Revenue AI Platforms
Reviews
Reviewers' Company Size
1Channel
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Agentforce Sales (formerly Salesforce Sales Cloud)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
16.4%
Retail
14.8%
Consumer Goods
9.8%
Telecommunications
6.6%
Food & Beverages
6.6%
Other
45.9%
Computer Software
13.6%
Information Technology and Services
11.8%
Financial Services
6.8%
Marketing and Advertising
4.9%
Internet
3.2%
Other
59.7%
Discussions
how to get real time outstanding of parties
1 Comment
SV
You can directly email to 1Channel-helpdesk@channelplay.in .Read more
1Channel has no more discussions with answers
When do you need a CRM?
11 Comments
TF
Hi there! It's best to start with a CRM as soon as you can so you can start to track all your customer interactions and revenue. Salesforce offers editions...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 Comments
MD
TCO can be reduced by hiring the right salesforce admin so that the data which is entered inside the CRM is maintained and used to the fullest Read more
What are the features of CRM software?
8 Comments
AP
1. Workflow automation , Customization , Third-party integration , Customer service , Employee tracking , Lead management , Real-time data , CRM analytics ,...Read more
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