Best Social Media Analytics Software - Page 3

How Many Social Media Analytics Software Products Does G2 Track?

Total Products under this Category: 330

Category Stats (Sep 2026)

  • Average Rating: 4.4/5 (↑0.01 vs Aug 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Buzzmonitor (+0.51%) - Among all products in this category, Buzzmonitor recorded the largest rating increase compared to last month

Last updated: September 29, 2026

How Does G2 Rank Social Media Analytics Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 65,000+ Authentic Reviews
  • 330+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Social Media Analytics Software

G2 Grid® for Social Media Analytics Software plotting products by satisfaction and market presence

Highlighted products: Sprout Social, Hootsuite, Zoho Social, SOCi, Vista Social, Semrush, Linktree, and Meltwater.

Underlying data: [Grid® JSON](https://www.g2.com/categories/social-media-analytics/grids.json?focus%5B%5D=sprout-social&focus%5B%5D=hootsuite&focus%5B%5D=zoho-social&focus%5B%5D=soci&focus%5B%5D=vista-social&focus%5B%5D=semrush&focus%5B%5D=linktree&focus%5B%5D=meltwater)

Tailwind

The Tool That Feels Like a Marketing Team Tailwind automates the most difficult parts of your social media marketing so you can grow smarter and faster. Save time with content creation, scheduling, and publishing for Instagram, Pinterest and Facebook. Official Facebook, Instagram, and Pinterest partner. 1 million + users.

Average Rating: 4.3/5.0

Total Reviews: 139

How Do G2 Users Rate Tailwind?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.0/10)
  • Attribution: 8.1/10 (Category avg: 7.9/10)
  • Scalability: 8.4/10 (Category avg: 8.6/10)
  • Report Customizability: 6.4/10 (Category avg: 8.1/10)

Who Is the Company Behind Tailwind?

  • Seller: Tailwind
  • Year Founded: 2012
  • HQ Location: Oklahoma City, OK
  • Twitter: @TailwindApp
    10,566 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    63 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner
  • Top Industries: Marketing and Advertising, Writing and Editing
  • Company Size: 91% Small, 6% Medium

What Do G2 Reviewers Say About Tailwind?

AI-generated summary from verified user reviews

Pros
  • Users find the timely posting guidance of Tailwind enhances their engagement significantly.
  • Users value the streamlined content scheduling capabilities of Tailwind, enhancing their engagement and time efficiency.
  • Users enjoy the convenience of Tailwind's SmartSchedule and Tailwind Create for efficient content management and design.
  • Users love the ease of use in creating and posting pins effortlessly with Tailwind.
  • Users love the easy creation process for pins with Tailwind, simplifying their posting experience significantly.
Cons
  • Users find the layout issues of Tailwind can lead to redundancy and clutter, complicating the design process.
  • Users find Tailwind's interface to be annoyingly cluttered, overwhelmed by the abundance of options available.
  • Users find Tailwind's interface a bit cluttered due to its overwhelming number of options.
  • Users find Tailwind's interface to be cluttered with too many options, which can overwhelm the experience.
  • Users find Tailwind expensive, especially for small businesses lacking certain features like carousel scheduling and social listening tools.

What Are Recent G2 Reviews of Tailwind?

What Are G2 Users Discussing About Tailwind?

HypeAuditor

HypeAuditor is a SaaS company offering complex solutions to brands, agencies, and platforms dealing with influencers. HypeAuditor has developed a comprehensive set of tools and reports to analyze influencers on Instagram, YouTube, TikTok, Twitch, and Twitter, and plan marketing campaigns. The toolset helps to discover and compare the quality of influencers’ accounts, verify their audience authenticity, and analyze audience demographics. The Campaign Management Solution allows businesses to create branded media plans for influencer campaigns, manage and automate campaigns with AI-based features, and track their performance. HypeAuditor provides a range of Market Analysis reports designed to provide businesses with industry insights and the influencer marketing landscape in different countries and niche markets. The reports include Competitor Analysis for exploring influencer strategies of competitive brands. The Competitor Comparison report helps to compare multiple brands side by side. All services are based on AI algorithms, which allows HypeAuditor to identify behavioral patterns and detect suspicious accounts. HypeAuditor’s goal is to provide the ultimate analytics solution to ensure the company’s clients work as effectively as possible with social media creators.

Average Rating: 4.6/5.0

Total Reviews: 267

How Do G2 Users Rate HypeAuditor?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.0/10)
  • Attribution: 7.9/10 (Category avg: 7.9/10)
  • Scalability: 8.2/10 (Category avg: 8.6/10)
  • Report Customizability: 7.9/10 (Category avg: 8.1/10)

Who Is the Company Behind HypeAuditor?

  • Seller: HypeAuditor
  • Year Founded: 2017
  • HQ Location: Indianapolis, US
  • Twitter: @hypeauditor
    1,485 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    65 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO
  • Top Industries: Marketing and Advertising, Public Relations and Communications
  • Company Size: 51% Small, 38% Medium

What Do G2 Reviewers Say About HypeAuditor?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of HypeAuditor, enjoying its intuitive interface and helpful features for influencer analysis.
  • Users appreciate the efficiency in influencer management offered by HypeAuditor, streamlining partnership evaluations and communications.
  • Users value the fast and reliable audience insights from HypeAuditor, enhancing their influencer strategies effectively.
  • Users appreciate the robust and comprehensive data provided by HypeAuditor, facilitating informed influencer selections for campaigns.
  • Users appreciate the responsive customer support of HypeAuditor, which provides quick and knowledgeable assistance.
Cons
  • Users note the missing features in HypeAuditor, particularly regarding influencer profiles and sales tracking options.
  • Users express disappointment with limited analytics, facing accuracy issues and restricted data for smaller influencers.
  • Users face challenges with poor reporting, as the dashboard lacks depth and specific metrics, limiting usability.
  • Users find the subscription fees too expensive especially for small-to-medium sized companies, limiting access to necessary features.
  • Users experience inaccuracies in data, with irrelevant channels and misclassified influencer profiles affecting trustworthiness.

What Are Recent G2 Reviews of HypeAuditor?

What Are G2 Users Discussing About HypeAuditor?

Tagshop.ai

Tagshop AI is a powerful AI UGC video ad generator designed to help brands create high-converting video ads using realistic AI avatars. Instead of relying on traditional shoots, actors, or complex editing workflows, marketers can simply provide a product URL or a short script, and Tagshop AI instantly transforms it into a polished, ready-to-launch UGC-style video ad. Built specifically for performance-driven campaigns, this AI UGC video ad generator creates content that aligns with what actually works on platforms like Instagram, TikTok, Facebook, and YouTube. From attention-grabbing hooks to natural-looking delivery and clear messaging, every video is optimized to feel authentic and drive engagement. What makes Tagshop AI stand out as an AI UGC video ad generator is its ability to produce multiple ad variations at scale. This allows businesses to test different creatives, angles, and messaging quickly without increasing production costs. As a result, teams can move faster, optimize campaigns in real time, and consistently improve ad performance with data-backed creative testing.

Average Rating: 4.8/5.0

Total Reviews: 153

How Do G2 Users Rate Tagshop.ai?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.0/10)
  • Attribution: 10.0/10 (Category avg: 7.9/10)
  • Scalability: 10.0/10 (Category avg: 8.6/10)
  • Report Customizability: 9.4/10 (Category avg: 8.1/10)

Who Is the Company Behind Tagshop.ai?

  • Seller: Tagshop
  • Year Founded: 2025
  • HQ Location: Covina, US
  • Twitter: @tagshopai
  • LinkedIn® Page: www.linkedin.com
    17 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Founder
  • Top Industries: Computer Software, Marketing and Advertising
  • Company Size: 61% Small, 33% Medium

What Do G2 Reviewers Say About Tagshop.ai?

AI-generated summary from verified user reviews

Pros
  • Users find Tagshop.ai's ease of use exceptional, enabling quick creation of engaging product content effortlessly.
  • Users benefit from seamless UGC management with Tagshop.ai, enhancing engagement and conversions effortlessly.
  • Users appreciate the user-friendly interface of Tagshop.ai, making content curation effortless for all skill levels.
  • Users appreciate the time-saving content creation capabilities of Tagshop.ai, enabling rapid production of video ads.
  • Users commend the innovation of Tagshop.ai, especially its AI Twin feature, enhancing marketing efficiency and engagement.
Cons
  • Users note the missing features such as limited platform support and inadequate script customization options in Tagshop.ai.
  • Users feel that the AI-generated scripts and avatars need significant improvement, particularly in customization and realism.
  • Users experience slow performance due to delays in rendering and content updates, affecting overall usability of Tagshop.ai.
  • Users note the content issues with scripts and avatars, indicating a need for further improvement in quality.
  • Users feel a lack of features in Tagshop.ai, wishing for better platform support and advanced customization options.

What Are Recent G2 Reviews of Tagshop.ai?

What Are G2 Users Discussing About Tagshop.ai?

Planable

Planable is a social media management tool built for teams and agencies that create content together. It brings planning, content creation, feedback, approvals, scheduling, publishing, community management, analytics, competitor benchmarking, and social listening into one workspace. Unlike tools built primarily around scheduling, Planable is collaboration-first. Teams can preview posts as they will appear on each social platform, leave feedback directly on the content, suggest exact copy changes, and move drafts through approval workflows before anything goes live. Internal comments and posts stay hidden from clients, while external stakeholders can review and comment through shared links without creating an account. Planable is used by social media agencies, multi-brand and multi-location companies, in-house marketing teams, and freelancers managing multiple accounts. Its Company and Workspace structure keeps each brand or client separate, with its own connected pages, approval settings, labels, templates, Brand Context, and permissions. Teams can plan content in Feed, Calendar, Grid, or List view. Campaigns bring briefs, goals, audiences, messaging, tasks, assets, dates, content, and campaign-level analytics together. Labels, filters, saved Custom Views, templates, recurring and grouped posts, and a searchable Media Library help organize larger content operations. Universal Content also lets teams manage blogs, newsletters, ads, press releases, briefs, and other marketing content alongside social posts. Planable supports no approval, optional approval, required approval, and multi-level approval workflows with sequential stages and designated approvers. Teams can automate approval reminders, schedule posts automatically once approved, lock approved content from further edits, and use My Approvals to see everything awaiting their review across workspaces. Publishing is supported for Facebook, Instagram, LinkedIn, X, TikTok, YouTube, Pinterest, Threads, and Google Business Profile. Planable supports platform-specific formats including Instagram carousels, Reels and Stories, first comments, collabs and account tags, Facebook Stories and Reels, LinkedIn PDF carousels, YouTube videos and Shorts, Google Business Profile posts and video, Threads, and multi-image posts. When an API does not support direct publishing, mobile-assisted publishing through Planable's iOS and Android apps helps keep content on schedule. Best Time to Post is available on every plan, with daily updated recommendations and an hourly engagement forecast available directly in the scheduling picker. Planable Analytics covers Facebook, Instagram, LinkedIn, TikTok, YouTube, and Google Business Profile, with up to 12 months of historical data and synchronization of posts published natively outside Planable. Teams can track reach, impressions, engagement, reactions, clicks, views, saves, shares, comments, watch time, follower growth, and Google Business Profile actions such as calls, bookings, and direction requests. For Facebook, Instagram, LinkedIn, and TikTok, performance can be separated into organic, boosted, and paid results down to individual posts. When an ad account is connected, reports can also include ad spend and cost metrics. Audience insights cover location, age, and gender for Instagram, LinkedIn, and TikTok, with additional industry, seniority, and job-function data for LinkedIn. Custom reports can combine multiple platforms, reporting periods, and sections in one client-ready view. Teams can add a logo and explanatory notes, then share reports by link or export them to PDF or CSV. Competitor Analytics lets teams track up to five competitors per page across Instagram, Facebook, LinkedIn, TikTok, and YouTube. Data is synchronized daily and includes growth tracking, engagement benchmarks, average engagement by content format, competitor top posts, and a positioning matrix comparing posting volume with engagement performance. Competitor insights can be added to the same reports as a team's own performance. Planable Social Listening monitors public brand mentions, competitor mentions, and keywords across Facebook, Instagram, LinkedIn, TikTok, X, YouTube, Reddit, and the wider web, including blogs, news sites, forums, and newsletters. Keyword-based monitoring can surface conversations where a brand was not directly tagged. Mentions are classified as positive, neutral, or negative, with volume and sentiment trends available over 7, 14, and 30 days. Alerts can be sent in-app, by email, or through Slack. Planable's AI is grounded in Brand Context, a workspace-level profile containing information such as tone of voice, brand values, approved terminology, and audience. AI features automatically use that context, helping teams maintain a distinct voice for each brand without repeatedly entering the same instructions. Teams can use AI to generate captions from prompts, images, or videos; rewrite or continue copy; generate hashtags and content ideas; match previously published brand voice; create reusable ALT text for media assets; and draft Social Inbox replies. Optional AI content labels are also available for Instagram posts, Reels, and Stories created or modified with AI. The Social Inbox brings comments from Facebook, Instagram, LinkedIn, and TikTok into one place, including comments on paid Facebook and Instagram content, plus Instagram and Facebook DMs. Comments can be categorized as Negative, Questions, or Positive and managed through Open, Later, and Done states. Engage permissions can be assigned separately to individual team members. Planable also provides an MCP connector for Claude, ChatGPT, and Gemini, available on every plan including the free trial. AI assistants can work with live Planable data to browse workspaces, read posts and comments, create and edit drafts, manage media, approve or reject content where permitted, retrieve performance data, and build reports conversationally. The connector follows existing user permissions, creates drafts rather than publishing posts directly, and cannot bypass approval controls or change account settings. For custom automation, Planable offers a Public API on Pro and Enterprise plans covering workspaces, pages, posts, media, labels, stories, campaigns, Custom Views, and analytics. Integrations also include Slack, Canva, and Zapier. Planable is especially useful for teams where approvals, scattered feedback, client review, or managing multiple brands have become bottlenecks. It keeps the content, conversations, approvals, publishing workflow, and performance data connected in one place. Founded in 2016, Planable is trusted by 7,500+ teams, including Warner Music, KFC, Mastercard, Volkswagen, Clarins, Tesco, Sodexo, Dr. Oetker, Rakuten, Bolt, and Faber-Castell. Analytics, Social Inbox, and Social Listening are available as add-ons on any plan. Planable also pairs with SE Ranking for SEO and SE Visible for AI search visibility.

Average Rating: 4.6/5.0

Total Reviews: 1,104

How Do G2 Users Rate Planable?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.0/10)

Who Is the Company Behind Planable?

  • Seller: SE Ranking
  • Company Website:
  • Year Founded: 2012
  • HQ Location: Palo Alto, CA
  • Twitter: @SERanking
    10,769 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    238 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, Founder
  • Top Industries: Marketing and Advertising, Health, Wellness and Fitness
  • Company Size: 95% Small, 5% Medium

What Do G2 Reviewers Say About Planable?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use of Planable, finding it fun and efficient for managing and publishing content.
  • Users value the post scheduling feature of Planable, enjoying efficient content management and seamless client collaboration.
  • Users appreciate the calendar view in Planable for its ability to boost productivity and manage content seamlessly.
  • Users appreciate the user-friendly interface of Planable, enhancing collaboration and simplifying content management for teams.
  • Users find Planable's easy interface intuitive and well-designed, enhancing their content scheduling experience significantly.
Cons
  • Users find the high pricing of Planable to be a significant drawback, particularly for smaller businesses.
  • Users find plan limitations frustrating, citing restricted campaigns, mobile usability, and cumbersome content management across platforms.
  • Users find Instagram limitations frustrating, with manual uploads required and difficulties in syncing posts across platforms.
  • Users face scheduling issues with Planable, including challenges in editing posts and occasional delays in publishing.
  • Users find the limited features of Planable insufficient for more complex needs and advanced performance tracking.

What Are Recent G2 Reviews of Planable?

What Are G2 Users Discussing About Planable?

Later Social

Later is a social media marketing and commerce platform that helps business owners, creators, agencies, and social media teams grow their brands and businesses online. Later helps you save time and grow your business by making it easy to manage your entire social media strategy, all in one place. Schedule posts to every social platform, get hashtag suggestions, best times to post, turn your images into clickable, shoppable posts with a custom link in bio, and much more!

Average Rating: 4.5/5.0

Total Reviews: 381

How Do G2 Users Rate Later Social?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.0/10)
  • Attribution: 8.3/10 (Category avg: 7.9/10)
  • Scalability: 8.9/10 (Category avg: 8.6/10)
  • Report Customizability: 8.5/10 (Category avg: 8.1/10)

Who Is the Company Behind Later Social?

  • Seller: Later
  • Company Website:
  • Year Founded: 2014
  • HQ Location: Boston, MA
  • Twitter: @latermedia
    37,928 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2,090 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Marketing and Advertising, Health, Wellness and Fitness
  • Company Size: 80% Small, 14% Medium

What Do G2 Reviewers Say About Later Social?

AI-generated summary from verified user reviews

Pros
  • Users find Later Social's ease of use exceptional, appreciating its intuitive features for efficient social media management.
  • Users appreciate the easy post scheduling capabilities of Later Social, enabling efficient content management across multiple platforms.
  • Users love the easy scheduling features of Later Social, simplifying multi-platform content management and visibility.
  • Users love the time-saving features of Later Social, allowing efficient scheduling and management of multiple social media accounts.
  • Users love the scheduling capabilities of Later Social, finding it efficient and user-friendly for managing multiple accounts.
Cons
  • Users find it frustrating that Later Social has publishing limitations, especially with scheduling stories and handling music on TikTok.
  • Users find the limited features of Later Social frustrating, especially regarding music and analytics capabilities.
  • Users express frustration over missing features like folder organization and music integration, impacting their overall experience.
  • Users face scheduling issues with Later Social, finding it tricky to manage accounts and schedule effectively.
  • Users experience linking issues with account reconnections and missed posts, leading to frustration and inefficiencies.

What Are Recent G2 Reviews of Later Social?

What Are G2 Users Discussing About Later Social?

Agorapulse

Stay organized, save time, and easily manage your social media with Agorapulse’s inbox, publishing, reporting, monitoring, and team collaboration tools. Agorapulse supports Facebook, Twitter, Instagram, Pinterest, LinkedIn, TikTok, and YouTube. Here are six features that customers love most about Agorapulse: 1. Unified social inbox: Easily manage all your social media messages, comments, and reviews in one place. 2. Intuitive publishing: Plan, collaborate, and schedule content seamlessly across all your social channels. 3. Insightful analytics: Receive beautiful, actionable reports in PDF and CSV formats that show what's working — and what isn’t. 4. Social listening: Discover trends and insights about your brand — and your competitors. 5. Award-winning support: Benefit from fast, friendly assistance with industry-leading response times. 6. Exclusive Social Media ROI tool: Prove the value of your social media strategy by tracking top-performing platforms, content, and even team members. Agorapulse also offers free tools for social media managers, including Facebook Ads Report and Social Trends.

Average Rating: 4.5/5.0

Total Reviews: 946

How Do G2 Users Rate Agorapulse?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.0/10)
  • Attribution: 8.0/10 (Category avg: 7.9/10)
  • Scalability: 8.9/10 (Category avg: 8.6/10)
  • Report Customizability: 8.1/10 (Category avg: 8.1/10)

Who Is the Company Behind Agorapulse?

  • Seller: Agorapulse
  • Year Founded: 2010
  • HQ Location: Paris
  • Twitter: @AgoraPulse
    13,032 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    192 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Social Media Manager, Owner
  • Top Industries: Marketing and Advertising, Information Technology and Services
  • Company Size: 70% Small, 21% Medium

What Do G2 Reviewers Say About Agorapulse?

AI-generated summary from verified user reviews

Pros
  • Users value the centralized management of Agorapulse, streamlining tasks across multiple social media platforms effectively.
  • Users find Agorapulse to be very easy to use, appreciating its intuitive interface and excellent customer support.
  • Users praise Agorapulse for its helpful tech team and comprehensive features that enhance social media management efficiency.
  • Users appreciate the intuitive interface of Agorapulse, which simplifies daily management and enhances overall usability.
  • Users love the post scheduling feature of Agorapulse for its reliability and ease of use.
Cons
  • Users find Agorapulse to be expensive, especially with charges for features and unresolved bugs affecting functionality.
  • Users find Agorapulse's pricing high, especially with essential features locked and limited free trial availability.
  • Users report improvement needed in Agorapulse's mobile experience and customer service responsiveness for smoother functionality.
  • Users find the difficult reporting in Agorapulse lacking, missing valuable insights like Pinterest integration.
  • Users find the limited customization options in Agorapulse restrictive, particularly for reporting and post management.

What Are Recent G2 Reviews of Agorapulse?

What Are G2 Users Discussing About Agorapulse?

Onclusive Social

Onclusive Social is a cutting-edge social media intelligence platform that empowers marketing, PR, and communications teams to turn social media data into strategic insights. Our platform helps organizations make data-driven decisions that elevate their communications strategies and deliver measurable results, with unparalleled coverage across all major social networks, including LinkedIn and TikTok. Onclusive Social delivers the comprehensive social intelligence organizations need to drive business success. Our global presence and complete social media view enable teams to deeply understand brand conversations, analyze sentiment in real-time, and develop impactful strategies that set them apart from competitors. Learn more at https://onclusive.com/what-we-do/monitoring/social-listening/

Average Rating: 4.5/5.0

Total Reviews: 203

How Do G2 Users Rate Onclusive Social?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 9.0/10)
  • Attribution: 7.8/10 (Category avg: 7.9/10)
  • Scalability: 8.5/10 (Category avg: 8.6/10)
  • Report Customizability: 8.5/10 (Category avg: 8.1/10)

Who Is the Company Behind Onclusive Social?

  • Seller: Onclusive
  • Year Founded: 2002
  • HQ Location: London, GB
  • Twitter: @Onclusive
    3,683 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,112 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Social Media Manager
  • Top Industries: Marketing and Advertising, Information Technology and Services
  • Company Size: 35% Large, 33% Small

What Do G2 Reviewers Say About Onclusive Social?

AI-generated summary from verified user reviews

Pros
  • Users find the LinkedIn analytics of Onclusive Social to be highly informative and beneficial for their needs.
  • Users find the LinkedIn analytics of Onclusive Social to be extremely helpful and incredibly useful.
  • Users find the LinkedIn analytics of Onclusive Social to be very helpful and incredibly useful.
Cons
  • Users find the difficult learning curve of Onclusive Social frustrating, impacting their ability to navigate effectively.
  • Users find the difficult setup of Onclusive Social challenging, leading to a frustrating user experience.
  • Users find Onclusive Social's interface challenging, with difficult usability hindering their ability to set up queries effectively.
  • Users find the lack of clarity in Onclusive Social challenging, making the setup of queries difficult.
  • Users find the learning curve steep, making it challenging to navigate and set up queries effectively.

What Are Recent G2 Reviews of Onclusive Social?

What Are G2 Users Discussing About Onclusive Social?

Qualtrics Customer Experience

Qualtrics XM for Customer Experience is the customer experience product used by the world's most iconic brands to immediately surface customer friction and guide frontline teams in the moment to better serve clients. Drive company-wide improvement—across processes, products, and digital properties—to increase customer lifetime value. Frontline Care (TM) uses omnichannel analytics and AI-powered automation to deliver powerful, personalized recommendations for every customer straight to your frontline customer care teams so you can increase usage, drive upsell, and reduce churn. Leverage our Frontline Digital (™) Product to analyze customer journeys so you can step in at the right time to remove friction or redirect users to a better experience. Understand digital customer behavior through session replays and frustration detection like rage clicks and mouse thrashing. Use Frontline Locations (™) to compile online reviews within the same platform so you can connect the dots between channels and get a bird’s eye view across the end-to-end customer experience. Bring together feedback from your customers with the voice of your frontline employees and make sense of it all in seconds with our AI-powered platform. Qualtrics is used by teams, departments, and entire organizations to manage the four core experiences of business—customer, product, employee, and brand—on one platform. Over 13,500 enterprises worldwide, including more than 85 percent of the Fortune 500, rely on Qualtrics to consistently build products that people love, create more loyal customers, develop a phenomenal employee-centric culture, and build iconic brands.

Average Rating: 4.3/5.0

Total Reviews: 726

How Do G2 Users Rate Qualtrics Customer Experience?

  • Has the product been a good partner in doing business?: 8.5/10 (Category avg: 9.0/10)
  • Attribution: 7.2/10 (Category avg: 7.9/10)
  • Scalability: 8.4/10 (Category avg: 8.6/10)
  • Report Customizability: 8.2/10 (Category avg: 8.1/10)

Who Is the Company Behind Qualtrics Customer Experience?

  • Seller: Qualtrics
  • Company Website:
  • Year Founded: 2002
  • HQ Location: Provo, UT
  • Twitter: @Qualtrics
    42,137 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    11,647 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Community Manager, Business Data Analyst
  • Top Industries: Information Technology and Services, Higher Education
  • Company Size: 52% Large, 36% Medium

What Do G2 Reviewers Say About Qualtrics Customer Experience?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Qualtrics, finding it intuitive and great for analytics across customer touchpoints.
  • Users value the strong analytics and reporting capabilities of Qualtrics, which enhance customer experience insights and actions.
  • Users find Qualtrics extremely helpful for gaining insights that enhance customer satisfaction and retention strategies.
  • Users value the strong analytics and reporting capabilities of Qualtrics for deep insights into customer feedback.
Cons
  • Users find the complexity of Qualtrics Customer Experience overwhelming, particularly new users needing basic survey functions.
  • Users find the custom setup improvements necessary, especially regarding Text iQ's accuracy in non-English languages.
  • Users find limited customization options in Qualtrics, making it difficult to tailor the platform to specific needs.
  • Users find the platform expensive, which can be a barrier for smaller teams with limited budgets.
  • Users find the platform not intuitive, with a complex UI that can be overwhelming for newcomers.

What Are Recent G2 Reviews of Qualtrics Customer Experience?

What Are G2 Users Discussing About Qualtrics Customer Experience?

Twitter API

Twitters enterprise API platform delivers real-time and historical social data to power your business at scale.

Average Rating: 4.5/5.0

Total Reviews: 22

How Do G2 Users Rate Twitter API?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.0/10)
  • Attribution: 8.6/10 (Category avg: 7.9/10)
  • Scalability: 9.2/10 (Category avg: 8.6/10)
  • Report Customizability: 8.1/10 (Category avg: 8.1/10)

Who Is the Company Behind Twitter API?

  • Seller: Twitter
  • Year Founded: 2006
  • HQ Location: San Francisco, CA
  • LinkedIn® Page: www.linkedin.com
    966 employees on LinkedIn®
  • Ownership: NYSE: TWTR
  • Total Revenue (USD mm): $3,716

Who Uses This Product?

  • Company Size: 46% Small, 46% Medium

What Are Recent G2 Reviews of Twitter API?

What Are G2 Users Discussing About Twitter API?

Kontentino

Kontentino is a collaborative social media tool that turns chaos into clarity - helping teams plan, approve, and schedule together effortlessly. It brings marketing teams, clients, and stakeholders into a single structured workflow — replacing scattered emails and endless feedback loops with clarity, speed, and control. Approvals without the friction Clients review and approve posts through a clean interface. No login required. Fewer misunderstandings, faster sign-offs, stronger relationships. Real collaboration, in real time Copywriters, designers, managers, and clients work together in one place. No version confusion, no lost feedback threads. Multi-brand, multi-channel clarity Manage dozens of brands and profiles from one calendar. Always know what's scheduled, what needs approval, and what's going live next. Publish and measure, all in one place Autopublish to Facebook, Instagram, LinkedIn, TikTok, and more. Then track performance with visual reports that actually make sense. AI that works the way you do Smart AI features for content creation and localization - built into your workflow, not bolted on. Backed by real human support when you need it. Support from real people, fast When you need help, a real person responds. Quickly. Kontentino support team knows the product and social media landscape, and always aims to solves problems. Built for agencies managing multiple clients, and in-house teams who can't afford messy processes. Kontentino scales with you — from a handful of profiles to a full portfolio.

Average Rating: 4.6/5.0

Total Reviews: 383

How Do G2 Users Rate Kontentino?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.0/10)
  • Attribution: 10.0/10 (Category avg: 7.9/10)
  • Scalability: 10.0/10 (Category avg: 8.6/10)
  • Report Customizability: 10.0/10 (Category avg: 8.1/10)

Who Is the Company Behind Kontentino?

  • Seller: Kontentino
  • Company Website:
  • Year Founded: 2014
  • HQ Location: Bratislava, Slovakia
  • Twitter: @Kontentino
    582 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    30 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Social Media Manager, CEO
  • Top Industries: Marketing and Advertising, Computer Software
  • Company Size: 69% Small, 16% Medium

What Do G2 Reviewers Say About Kontentino?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Kontentino, which simplifies social media management and enhances workflow efficiency.
  • Users rave about Kontentino's exceptional customer service, noting their responsiveness and willingness to help effectively.
  • Users value the clear calendar view in Kontentino, facilitating easy scheduling and collaboration for social media planning.
  • Users value the efficient content creation process in Kontentino, streamlining collaboration across multiple stakeholders and channels.
  • Users value the post scheduling feature of Kontentino, appreciating its efficiency and collaborative capabilities for social media management.
Cons
  • Users find Kontentino's pricing too high compared to competitors, which may limit accessibility for some.
  • Users experience performance issues with Kontentino, particularly with slow loading times for visuals and multiple profiles.
  • Users find scheduling issues with TikTok and PDF uploads limiting Kontentino's effectiveness for social media management.
  • Users find the lack of advanced analytics in Kontentino limiting compared to larger enterprise tools.
  • Users find Kontentino's social media limitations frustrating, especially regarding analytics and the inability to schedule PDFs.

What Are Recent G2 Reviews of Kontentino?

NiceJob

NiceJob is the easiest way to become a top-rated business. It's a reputation marketing platform built to help you attract more leads, convert more sales, and grow through the power of reviews, referrals, and repeat customers. We automate review collection, amplify your best feedback across social media and search engines, and drive real revenue with features like Reviews, Social Proof, and Get Repeats—helping you build trust, re-engage past clients, and turn more visitors into paying customers. 🏆 The leading Reputation Marketing platform 🚀 Effortlessly boost reviews, grow repeat sales, and win more business 😍 Rated ⭐⭐⭐⭐⭐ and trusted by over 7,000 businesses Our platform also powers your social media with authentic customer content, improves your local SEO, and drives more traffic to your website by turning great experiences into powerful social proof. No contracts. 14-day free trial. Just $75/month for our Reviews plan. → Start your free trial at nicejob.com ←

Average Rating: 4.8/5.0

Total Reviews: 412

How Do G2 Users Rate NiceJob?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.0/10)
  • Attribution: 9.3/10 (Category avg: 7.9/10)
  • Scalability: 8.9/10 (Category avg: 8.6/10)
  • Report Customizability: 8.4/10 (Category avg: 8.1/10)

Who Is the Company Behind NiceJob?

  • Seller: Paystone
  • Company Website:
  • Year Founded: 2002
  • HQ Location: Montréal, CA
  • LinkedIn® Page: www.linkedin.com
    66 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, President
  • Top Industries: Construction, Consumer Services
  • Company Size: 92% Small, 5% Medium

What Do G2 Reviewers Say About NiceJob?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of NiceJob, finding it quick and simple to generate customer reviews efficiently.
  • Users love how NiceJob facilitates an increase in customer reviews, making feedback collection effortless and efficient.
  • Users appreciate the streamlined review generation of NiceJob, significantly enhancing their online reputation and client engagement.
  • Users praise NiceJob for its easy setup, facilitating a hassle-free start to enhancing their business operations.
  • Users appreciate how NiceJob offers automated review processes, significantly simplifying their workflow and enhancing efficiency.
Cons
  • Users express frustration over the missing features of NiceJob, wishing for enhanced functionalities and incentives.
  • Users find NiceJob too expensive, especially for solo operations, wishing for more affordable options for loyal customers.
  • Users find NiceJob limiting in its focus on reviews, desiring a more versatile tool for comprehensive customer engagement.
  • Users experience communication delays with NiceJob, often facing slow responses and lacking clear support from representatives.
  • Users struggle with the difficulty uploading clients to the database, preferring a more straightforward single-entry method.

What Are Recent G2 Reviews of NiceJob?

What Are G2 Users Discussing About NiceJob?

metricool

Metricool is a social media management platform trusted by more than 3.5 million professionals, agencies, and brands including Adidas, BMW, Burger King, and Havas. It combines scheduling, analytics, competitor tracking, ads management, and AI-powered reporting in a single dashboard, available on both desktop and mobile. Schedule content across 11 social networks. Plan and publish posts on Instagram, TikTok, LinkedIn, Facebook, X (formerly Twitter), YouTube, Pinterest, Threads, Bluesky, Google Business Profile, and Twitch from one unified content calendar. Instagram Reels with trending audio can be scheduled directly from the planner. Know the best time to post. Metricool's Best Time to Post feature identifies when your audience is most active on each social network based on your actual account data, helping you maximize reach and engagement without relying on generic industry benchmarks. Track up to 100 competitors. Compare engagement rates, posting frequency, audience growth, and top-performing content alongside your own performance metrics. Manage paid and organic content together. Analyze Meta Ads, Google Ads, and TikTok Ads campaigns in the same dashboard where you manage your organic social content. No need to switch between multiple platforms. Create reports in seconds with AI. Metricool Studio transforms a simple prompt into charts, tables, and actionable insights. Campaign Dashboards combine paid and organic performance for a complete view of your results. Export reports as branded PDFs or PowerPoint presentations, or connect to Looker Studio to build fully customized dashboards. Connect your favorite AI tools through MCP. Metricool's official MCP server integrates with ChatGPT, Claude, Cursor, Make, n8n, and other AI platforms. Ask questions in plain language, schedule content, retrieve analytics, identify the best posting times, or analyze competitors without opening the Metricool dashboard. Built for agencies and teams. Manage multiple brands, assign role-based permissions, streamline collaboration with content approval workflows, respond to comments and direct messages from a shared inbox, create link-in-bio pages with SmartLinks, and access white-label options on custom plans.

Average Rating: 4.4/5.0

Total Reviews: 102

How Do G2 Users Rate metricool?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.0/10)
  • Attribution: 8.1/10 (Category avg: 7.9/10)
  • Scalability: 8.9/10 (Category avg: 8.6/10)
  • Report Customizability: 8.5/10 (Category avg: 8.1/10)

Who Is the Company Behind metricool?

  • Seller: Metricool
  • Company Website:
  • Year Founded: 2015
  • HQ Location: Madrid, Madrid
  • Twitter: @Metricool
    5,458 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    149 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Marketing and Advertising, Education Management
  • Company Size: 84% Small, 13% Medium

What Do G2 Reviewers Say About metricool?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use of Metricool, appreciating how it simplifies social media scheduling and management.
  • Users appreciate the easy scheduling of posts across multiple platforms, enhancing their social media management efficiency.
  • Users value the valuable analytics of Metricool, enhancing their understanding of social media performance effectively.
  • Users appreciate the centralized management of Metricool, finding it convenient for handling multiple social media accounts efficiently.
  • Users value the multi-platform capabilities of Metricool, streamlining social media management efficiently and affordably.
Cons
  • Users criticize Metricool for its expensive auto-renewal charges and poor customer support, leading to frustrating experiences.
  • Users express frustration over missing features like direct LinkedIn posting and analytics, limiting Metricool's effectiveness.
  • Users express concern over plan limitations, citing restricted features and poor support affecting overall satisfaction with Metricool.
  • Users indicate that there is a significant need for improvement in account stability, as frequent disconnections hinder usability.
  • Users express frustration over inadequate support, highlighting slow responses and policy rigidity in refund requests.

What Are Recent G2 Reviews of metricool?

What Are G2 Users Discussing About metricool?

Emplifi

Emplifi is the AI-powered autonomous CX platform that unifies social marketing, commerce, and customer care in a single command center. Powered by Emplifi Fuel, its intelligence engine, the platform connects every team and every customer interaction, from content creation to conversion to post-sale support. 20,000+ global brands, including Domino's, Puma, Canon, Delta, and UFC, rely on Emplifi to manage 4 billion CX interactions per month across social, messaging, reviews, and live chat. The platform includes AI-powered publishing, community management, social listening, unified analytics, influencer marketing, UGC and visual commerce, ratings and reviews, and omnichannel customer care.

Average Rating: 4.4/5.0

Total Reviews: 373

How Do G2 Users Rate Emplifi?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.0/10)
  • Attribution: 7.6/10 (Category avg: 7.9/10)
  • Scalability: 8.2/10 (Category avg: 8.6/10)
  • Report Customizability: 8.2/10 (Category avg: 8.1/10)

Who Is the Company Behind Emplifi?

Who Uses This Product?

  • Who Uses This: Community Manager
  • Top Industries: Marketing and Advertising, Retail
  • Company Size: 44% Medium, 31% Large

What Do G2 Reviewers Say About Emplifi?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Emplifi, enjoying its intuitive design and adaptable features for social media management.
  • Users appreciate the user-friendly and scalable social media management capabilities of Emplifi for effortless post scheduling.
  • Users value the comprehensive analytics provided by Emplifi, enabling effective data analysis and customizable dashboards.
  • Users value the insightful analytics from Emplifi, appreciating the effective dashboards and competitive benchmarks provided.
  • Users appreciate the intuitive platform with regularly updated features that enhance their social media marketing efforts.
Cons
  • Users feel the missing features in Emplifi hinder complete functionality and limit effective analytics tracking.
  • Users face technical issues with Emplifi, especially regarding analytics and functionality on Instagram and TikTok.
  • Users report feature limitations in Emplifi, affecting custom metrics, analytics updates, and overall dashboard configurability.
  • Users feel that improvements are needed in Emplifi's dashboard configurability and enhancement pace for optimal functionality.
  • Users are disappointed with the lack of features in Emplifi, particularly regarding analytics and customization options.

What Are Recent G2 Reviews of Emplifi?

What Are G2 Users Discussing About Emplifi?

Social Status

Trusted by 60,000 Social Media Managers worldwide. Social Status is a dedicated social media analytics and reporting tool with support for Facebook, Instagram, TikTok, YouTube, LinkedIn and X. Export boardroom-ready, fully customizable reports to PDF, PowerPoint PPTX or Google Slides. Download raw data to CSV or Excel XLSX. Social Status is a powerful suite of 4 social media analytics tools: *Profile Analytics* Connect all the pages and profiles you have admin access to. See full-funnel metrics and insights at the post level and the profile level. *Ads Analytics* Connect your Meta Ads Manager accounts to report on all your paid spend on Meta channels. *Competitor Analytics* Add any public brand to track and benchmark your performance against competitors and industry. *Influencer Analytics* Add Influencers or Creators you work with and track their post performance on your social campaigns. Pull all your influencer campaign reporting together with Social Status.

Average Rating: 4.6/5.0

Total Reviews: 89

How Do G2 Users Rate Social Status?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.0/10)
  • Attribution: 8.2/10 (Category avg: 7.9/10)
  • Scalability: 8.5/10 (Category avg: 8.6/10)
  • Report Customizability: 7.9/10 (Category avg: 8.1/10)

Who Is the Company Behind Social Status?

  • Seller: Social Status
  • Company Website:
  • Year Founded: 2013
  • HQ Location: Brisbane, QLD
  • Twitter: @socialstatusio
    645 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    7 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Marketing and Advertising, Retail
  • Company Size: 86% Small, 12% Medium

What Do G2 Reviewers Say About Social Status?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Social Status, appreciating its intuitive reports and straightforward profile management.
  • Users love the intuitive navigation of Social Status, making analytics easy and enjoyable to use for creators.
  • Users appreciate the user-friendly analytics of Social Status, making brand building feel effortless and insightful.
  • Users praise the timely and helpful customer support of Social Status, enhancing their overall experience with the platform.
  • Users love the simple and efficient design of Social Status, making it easy to understand and use.
Cons
  • Users find Social Status to be expensive, particularly for small businesses needing longer data history options.
  • Users find the limited data history and unreliable content theme filters to be significant drawbacks for Social Status.
  • Users find Social Status to be costly and would prefer more affordable alternatives for their needs.
  • Users are concerned about the limited audience reach of Social Status, wishing for better competitor analysis features.
  • Users find the reporting process clunky, especially when it comes to saving their reports effectively.

What Are Recent G2 Reviews of Social Status?

What Are G2 Users Discussing About Social Status?

Brandwatch Social Media Management

Brandwatch empowers over 5,000 of the worlds most admired companies to understand and engage with customers at the speed of social. Brandwatch Social Media Management, previously Falcon.io, is a leading solution for social media monitoring, advertising, publishing, audience and performance analytics, and managing customer data. Brandwatch Social Media Management enables brands to explore the full potential of digital marketing and advertising by managing multiple customer touchpoints on one platform. It allows marketers to deliver more personalized brand experiences based on enriched customer profiles. The platform features a highly intuitive and collaborative UI and is complemented by comprehensive support and consultancy services.

Average Rating: 4.0/5.0

Total Reviews: 959

How Do G2 Users Rate Brandwatch Social Media Management?

  • Has the product been a good partner in doing business?: 8.5/10 (Category avg: 9.0/10)
  • Attribution: 6.7/10 (Category avg: 7.9/10)
  • Scalability: 8.1/10 (Category avg: 8.6/10)
  • Report Customizability: 7.4/10 (Category avg: 8.1/10)

Who Is the Company Behind Brandwatch Social Media Management?

  • Seller: Brandwatch
  • Company Website:
  • Year Founded: 2007
  • HQ Location: Brighton, East Sussex
  • Twitter: @Brandwatch
    34,219 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    801 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Social Media Manager, Marketing Manager
  • Top Industries: Marketing and Advertising, Higher Education
  • Company Size: 40% Medium, 33% Small

What Do G2 Reviewers Say About Brandwatch Social Media Management?

AI-generated summary from verified user reviews

Pros
  • Users find Brandwatch's ease of use enhances efficiency in scheduling, managing accounts, and tracking campaign performance.
  • Users appreciate the easy post scheduling of Brandwatch, effectively managing multiple accounts without clutter.
  • Users appreciate the centralized management of Brandwatch, simplifying the handling of multiple accounts and campaigns effectively.
  • Users find the post scheduling and social listening tools of Brandwatch incredibly helpful for efficient brand management.
  • Users value the intuitive interface of Brandwatch Social Media Management, enhancing efficiency in scheduling and managing campaigns.
Cons
  • Users note that improvement is needed in the grid view, customer service, and AI functionality of Brandwatch.
  • Users find the publishing limitations of Brandwatch frustrating, especially the inability to schedule content across multiple platforms simultaneously.
  • Users are frustrated by limited features like inadequate reporting, scheduling, and analytics options in Brandwatch.
  • Users express disappointment over missing features, such as native TikTok uploads and better social media integrations.
  • Users report significant limitations in AI capabilities and experience frustration with the app's functionality and lag.

What Are Recent G2 Reviews of Brandwatch Social Media Management?

What Are G2 Users Discussing About Brandwatch Social Media Management?

Yukta Rustagi
YR
Researched and written by Yukta Rustagi
Updated October 3, 2024