Facelift Cloud Reviews & Product Details

the different modules, each bringing their own advantages. Whether it's community management or content planning. Everything in one tool with reporting to assess the impact. Awesome!

Onboarding was great and the integration was super easy too.

Customer service responds immediately to problems. Review collected by and hosted on G2.com.

Currently, we are using the tool for simple content planning and reporting, but we will test out more functionalities and base our strategies on it. Review collected by and hosted on G2.com.

Community management across all channels and profiles we use, very helpful with 30 locations | Planning and publishing of posts, in cooperation with the team | Extensive analysis capabilities to evaluate activities Review collected by and hosted on G2.com.

A direct posting of Instagram Stories without having to become active yourself would be great, but it is probably simply not technically possible. Review collected by and hosted on G2.com.

We have been using Facelift intensively in our marketing team since the beginning of 2024 and are very happy with it. Content planning, community management and reporting have all become a lot easier and clearer for us thanks to Facelift!

After a long search and many tools that either lacked functions or were too complicated/ packed with unnecessary functions, Facelift finally offers everything we need. What's special is that the platform is still very intuitive to use and it's easy to find your way around the tool without needing that much practice.

If you get stuck, either the knowledge base is available with almost all the answers or you can get help from support in no time at all via the chat. You rarely get such quick feedback from contact persons and support, which is really practical!

Some of our colleagues already knew Facelift "from before" and are particularly enthusiastic about the extensive further development of the functions. Feedback is definitely taken seriously here and the tool is continuously improved. We would definitely recommend Facelift! Review collected by and hosted on G2.com.

Some, few functions are still in Beta testing in the Facelift cloud and need some more improvements. But they are developing everything quickly and all the basic, necessary functions work perfectly fine, which is why this is no problem for us at all. Besides adding new functions now and then, they also keep improving existing functions. Review collected by and hosted on G2.com.

Unfortunately, there are currently no options for editing or creating images on the platform. Even minor adjustments to the UI, such as moving posts using drag and drop and the function to undo changes, still leave a lot to be desired. The onboarding process was fully supported by Facelift. The support is also absolutely reliable. So far, there has not been a single question to which I have not received a satisfactory answer. Review collected by and hosted on G2.com.

Unfortunately, there are currently no options for editing or creating images on the platform. Even minor adjustments to the UI, such as moving posts using drag and drop and the function to undo changes, still leave a lot to be desired. Review collected by and hosted on G2.com.

The publisher module with calendar was our favorite and was also the most used. This made it easy to clearly display and publish all postings, even for users who do not use the platform regularly or are just starting to edit with Facelift. For recurring postings, the template function for postings is also very helpful, as it saves a lot of time when used. Review collected by and hosted on G2.com.

It would be great if there were an option to create folders in the media library and store images in the folders as needed. In our case, this would significantly improve the overview. Additionally, it is somewhat cumbersome that you cannot simply drag and drop already scheduled posts in the publisher to another day, for example, but instead have to pause the publication, select a new day/time, and then release it again. Review collected by and hosted on G2.com.

Facelift is undoubtedly the best product I have tested so far. Its simplicity and style are completely convincing. The tool is not only aesthetically pleasing but also extremely user-friendly. The ability to customize the dashboard is another plus. Furthermore, the customer service offers continuous support and regularly provides valuable tips as well as the latest extensions. The development of new tools is based on customer feedback, which underscores the company's commitment to user satisfaction. Overall, simply great, and the customer service is particularly fast and efficient. It was also easy to implement and integrate into our daily work routine. We use it every day not only to post content but also to manage campaigns, respond to customers, and analyze. Review collected by and hosted on G2.com.

There is nothing I currently have that I don't like. Review collected by and hosted on G2.com.

The area for organic editorial planning as well as for the moderation of all incoming messages/comments/reviews is particularly well-liked. Review collected by and hosted on G2.com.

Potentials lie in the deeper analysis of sentiments, which automatically capture and categorize emotions. Review collected by and hosted on G2.com.

Facelift impresses with its intuitive user interface and allows for centralized and efficient management of all social media channels. I particularly appreciate the extensive analysis functions and the content planning tool. Review collected by and hosted on G2.com.

Even though I really appreciate the analysis features, it is sometimes annoying that bugs keep appearing here and there. Review collected by and hosted on G2.com.

The tool is easy to use, very self-explanatory and intuitive and has many functions. Everything is possible in this tool, from planning to playout to analysis, and it fits our requirements perfectly and makes my life as a social media manager much easier by its daily usage. In addition, the support is great and always helps quickly and provides solutions to any problems. The tool also runs very well and rarely has any faults or problems. And if a problem does occur, it is resolved and fixed very quickly. Review collected by and hosted on G2.com.

Unfortunately, I don't find it that easy to create reports or dashboards. To be honest, though, I haven't done this very often either and perhaps it just takes a little practice. We are also currently missing the function of being able to display LinkedIn posts with documents via the tool. Review collected by and hosted on G2.com.

What I like most about facelift is that the tool is very versatile in its functions. It includes everything you fundamentally need to conduct successful social media marketing. In addition to support, we also have a personal contact person who is available to us at any time for questions and concerns. Review collected by and hosted on G2.com.

Some minor features are not yet fully developed, such as engagement through the mobile app - here, functions like sentiment analysis, which are available in the desktop version, are missing. Review collected by and hosted on G2.com.