--- title: Facelift Cloud Reviews meta_title: 'Facelift Cloud Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 41 reviews by the users' company size, role or industry to find out how Facelift Cloud works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 41 scale: '5' date_modified: '2026-06-15' parent_category: name: Social Media Marketing url: https://www.g2.com/categories/social-media-marketing --- # Facelift Cloud Reviews **Vendor:** Facelift **Category:** [Social Media Suites](https://www.g2.com/categories/social-media-suites) **Average Rating:** 4.4/5.0 **Total Reviews:** 41 ## About Facelift Cloud With over 250 employees and 2,000 customers, facelift is the world's leading social media marketing technology provider. Facelift offers a multi-certified software solution that covers all relevant networks (Facebook, Instagram, TikTok, X(Twitter), etc.) and provides all components for social media marketing at an enterprise level. Facelift is ISO 27001 certified and offers maximum data security as it is fully hosted in Europe/Germany. ## Facelift Cloud Reviews ### 1. Facelift saves time and nerves! **Rating:** 4.5/5.0 stars **Reviewed by:** Mariam A. | Key-Account-Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2025 **What do you like best about Facelift Cloud?** the different modules, each bringing their own advantages. Whether it's community management or content planning. Everything in one tool with reporting to assess the impact. Awesome! Onboarding was great and the integration was super easy too. Customer service responds immediately to problems. **What do you dislike about Facelift Cloud?** Currently, we are using the tool for simple content planning and reporting, but we will test out more functionalities and base our strategies on it. **What problems is Facelift Cloud solving and how is that benefiting you?** Central content creation, planning, and distribution across different channels were our main pain points. Now it's about preparing better community management and then being able to conduct detailed analyses to plan even better content in the future. ### 2. Social Media Tool in the Cinema Environment **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Entertainment | Enterprise (> 1000 emp.) **Reviewed Date:** March 17, 2025 **What do you like best about Facelift Cloud?** Community management across all channels and profiles we use, very helpful with 30 locations | Planning and publishing of posts, in cooperation with the team | Extensive analysis capabilities to evaluate activities **What do you dislike about Facelift Cloud?** A direct posting of Instagram Stories without having to become active yourself would be great, but it is probably simply not technically possible. **What problems is Facelift Cloud solving and how is that benefiting you?** With 30 locations including our own profiles and four channels, setting up our community management manually is virtually impossible, despite having our own service center. Through Facelift, we have everything in one tool and can reliably answer customer inquiries. ### 3. Facelift offers all the important functions while remaining intuitive and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Alina S. | Junior Manager Marketing & Communications, Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2024 **What do you like best about Facelift Cloud?** We have been using Facelift intensively in our marketing team since the beginning of 2024 and are very happy with it. Content planning, community management and reporting have all become a lot easier and clearer for us thanks to Facelift! After a long search and many tools that either lacked functions or were too complicated/ packed with uneccessary functions, Facelift finally offers everything we need. What's special is that the platform is still very intuitive to use and it's easy to find your way around the tool without needing that much practice. If you get stuck, either the knowledge base is available with almost all the answers or you can get help from support in no time at all via the chat. You rarely get such quick feedback from contact persons and support, which is really practical! Some of our colleagues already knew Facelift "from before" and are particularly enthusiastic about the extensive further development of the functions. Feedback is definitely taken seriously here and the tool is continuously improved. We would definitely recommend Facelift! **What do you dislike about Facelift Cloud?** Some, few functions are still in Beta testing in the Facelift cloud and need some more improvements. But they are developing everything quickly and all the basic, necessary functions work perfectly fine, which is why this is no problem for us at all. Besides adding new functions now and then, they also keep improving existing functions. **What problems is Facelift Cloud solving and how is that benefiting you?** We can plan content and do our community management for several social media channels in Facelift. This saves a lot of time because we don't need to log in to every single platform. Thus, we have everything in one place and it is easy and inuitive to use as well. ### 4. Facelift allwos us to manage almost every component of social media activities. **Rating:** 4.5/5.0 stars **Reviewed by:** Sarah W. | Social Media Managerin, Mid-Market (51-1000 emp.) **Reviewed Date:** July 12, 2024 **What do you like best about Facelift Cloud?** Unfortunately, there are currently no options for editing or creating images on the platform. Even minor adjustments to the UI, such as moving posts using drag and drop and the function to undo changes, still leave a lot to be desired. The onboarding process was fully supported by facleift. The support is also absolutely reliable. So far, there has not been a single question to which I have not received a satisfactory answer. **What do you dislike about Facelift Cloud?** Unfortunately, there are currently no options for editing or creating images on the platform. Even minor adjustments to the UI, such as moving posts using drag and drop and the function to undo changes, still leave a lot to be desired. **What problems is Facelift Cloud solving and how is that benefiting you?** Facelift solves a very central problem that other platforms for social media management cannot solve: collaboration as an agency in social media communication can be almost completely mapped via this tool using various authorizations and approval strategies. In addition, the server location in Germany is important for some of our customers from the public sector, as they have to guarantee data protection. We work together with different departments on the platform to create content. The briefing function makes this process very simple. ### 5. A great tool to manage all profiles across channels on social media on one page. **Rating:** 5.0/5.0 stars **Reviewed by:** Oliver K. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2024 **What do you like best about Facelift Cloud?** The publisher module with calendar was our favorite and was also the most used. This made it easy to clearly display and publish all postings, even for users who do not use the platform regularly or are just starting to edit with Facelift. For recurring postings, the template function for postings is also very helpful, as it saves a lot of time when used. **What do you dislike about Facelift Cloud?** It would be great if there were an option to create folders in the media library and store images in the folders as needed. In our case, this would significantly improve the overview. Additionally, it is somewhat cumbersome that you cannot simply drag and drop already scheduled posts in the publisher to another day, for example, but instead have to pause the publication, select a new day/time, and then release it again. **What problems is Facelift Cloud solving and how is that benefiting you?** The biggest advantage is that with the help of Facelift, you no longer have to access individual platforms, but instead have everything on one page and can manage it. This provides us with a very good overview of all relevant channels we engage with when using Facelift. Before Facelift, it was always quite cumbersome in our company to make critical posts or posts that need to be answered by specialized departments accessible to the appropriate people. The ability to easily send the conversation to the appropriate people via email has significantly simplified the handling. ### 6. Top - everything combined in one product that a marketing manager needs! **Rating:** 5.0/5.0 stars **Reviewed by:** Jacqueline K. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 11, 2024 **What do you like best about Facelift Cloud?** Facelift is undoubtedly the best product I have tested so far. Its simplicity and style are completely convincing. The tool is not only aesthetically pleasing but also extremely user-friendly. The ability to customize the dashboard is another plus. Furthermore, the customer service offers continuous support and regularly provides valuable tips as well as the latest extensions. The development of new tools is based on customer feedback, which underscores the company's commitment to user satisfaction. Overall, simply great, and the customer service is particularly fast and efficient. It was also easy to implement and integrate into our daily work routine. We use it every day not only to post content but also to manage campaigns, respond to customers, and analyze. **What do you dislike about Facelift Cloud?** There is nothing I currently have that I don't like. **What problems is Facelift Cloud solving and how is that benefiting you?** Through the central management and planning of content on various social media platforms, Facelift saves time and simplifies the workflow. ### 7. Super Social Media Management Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Entertainment | Enterprise (> 1000 emp.) **Reviewed Date:** February 18, 2025 **What do you like best about Facelift Cloud?** The area for organic editorial planning as well as for the moderation of all incoming messages/comments/reviews is particularly well-liked. **What do you dislike about Facelift Cloud?** Potentials lie in the deeper analysis of sentiments, which automatically capture and categorize emotions. **What problems is Facelift Cloud solving and how is that benefiting you?** Great opportunity to effectively consolidate all social media activities in one place. Fundamentally, also a great chance to work with different stakeholders in one tool. ### 8. Comprehensive Social Media Management with Facelift **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** September 10, 2024 **What do you like best about Facelift Cloud?** Facelift impresses with its intuitive user interface and allows for centralized and efficient management of all social media channels. I particularly appreciate the extensive analysis functions and the content planning tool. **What do you dislike about Facelift Cloud?** Even though I really appreciate the analysis features, it is sometimes annoying that bugs keep appearing here and there. **What problems is Facelift Cloud solving and how is that benefiting you?** Facelift Cloud solves the problem of social media management by uniting all platforms in a single solution. This way, we no longer have to switch between different tools, which saves time and reduces the likelihood of errors. Particularly helpful is the centralized content planning and publishing, allowing campaigns to be managed more efficiently. The extensive analysis functions also help us to closely monitor the performance of our posts. Overall, we benefit from increased productivity and a structured workflow in social media management. ### 9. Simple all-in-one solution for successful social media management **Rating:** 4.5/5.0 stars **Reviewed by:** Diana B. | Sachbearbeiterin PR & Media, Enterprise (> 1000 emp.) **Reviewed Date:** February 07, 2024 **What do you like best about Facelift Cloud?** The tool is easy to use, very self-explanatory and intuitive and has many functions. Everything is possible in this tool, from planning to playout to analysis, and it fits our requirements perfectly and makes my life as a social media manager much easier by its dalily usage. In addition, the support is great and always helps quickly and provides solutions to any problems. The tool also runs very well and rarely has any faults or problems. And if a problem does occur, it is resolved and fixed very quickly. **What do you dislike about Facelift Cloud?** Unfortunately, I don't find it that easy to create reports or dashboards. To be honest, though, I haven't done this very often either and perhaps it just takes a little practice. We are also currently missing the function of being able to display LinkedIn posts with documents via the tool. **What problems is Facelift Cloud solving and how is that benefiting you?** As a social media manager, it's not always possible to post at the right time. Planning content can also often be difficult. It is also important to analyse previous postings and activities in order to learn from them, implement the knowledge gained in the future and thus become even better. Facelift provides a good solution for all of this. By planning content in advance, it makes managing social media channels much easier and more flexible. ### 10. A great all-in-one tool for social media marketing **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.) **Reviewed Date:** August 06, 2024 **What do you like best about Facelift Cloud?** What I like most about facelift is that the tool is very versatile in its functions. It includes everything you fundamentally need to conduct successful social media marketing. In addition to support, we also have a personal contact person who is available to us at any time for questions and concerns. **What do you dislike about Facelift Cloud?** Some minor features are not yet fully developed, such as engagement through the mobile app - here, functions like sentiment analysis, which are available in the desktop version, are missing. **What problems is Facelift Cloud solving and how is that benefiting you?** Facelift supports us in working efficiently in our team in the field of social media marketing. ### 11. Great tool for Social Media Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Florian B. | Social Media Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 06, 2024 **What do you like best about Facelift Cloud?** Great client service! I work in an agency and it makes the daily work much easier, because I have a lot of different social accounts for different clients. Facelift helps me make everything more organized. **What do you dislike about Facelift Cloud?** Sometimes the user interface is not ideal, but they are working on that. **What problems is Facelift Cloud solving and how is that benefiting you?** Lots of different things like a drop down menu for Instagram channels or the API connection to Threads. ### 12. Facelift is almost indispensable for daily work! **Rating:** 4.5/5.0 stars **Reviewed by:** Marco S. | Junior-Marketingmanager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 21, 2024 **What do you like best about Facelift Cloud?** I use Facelift daily to manage over 200 accounts. All accounts are always clearly presented. If problems do arise, the support reliably helps quickly and with dedication to solve the issue. Integration in over 100 locations is also possible through simple user management. **What do you dislike about Facelift Cloud?** There are rather few disadvantages; in terms of design and drag-and-drop functions, there is still room for improvement. Nevertheless, an update of the individual tools is currently being carried out, so that this will soon be possible as well. **What problems is Facelift Cloud solving and how is that benefiting you?** Facelift is currently revamping the interface, providing a new and even easier-to-use look. ### 13. Easy scheduling of social media content **Rating:** 4.0/5.0 stars **Reviewed by:** Alexandra M. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2024 **What do you like best about Facelift Cloud?** I have the option of planning my content plan well in advance. This means I no longer have to set reminders and actively think about it all the time. Once scheduled, Facelift does everything else by itself. **What do you dislike about Facelift Cloud?** Unfortunately, the information about failed publications often results in incorrect error messages: In Facelift, for example, the error message is displayed for one of several accounts, but the post has often been published successfully when it is checked again. **What problems is Facelift Cloud solving and how is that benefiting you?** I can plan my social media posts well in advance across multiple channels. ### 14. Facelift - Auto Thomas **Rating:** 4.5/5.0 stars **Reviewed by:** Lisa E. | Online-Marketingmanager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2024 **What do you like best about Facelift Cloud?** We have 9 different locations and many Google and social media accounts. In Facelift we have a great overview and can collect and edit all comments and marketing plans in one tool. **What do you dislike about Facelift Cloud?** Unfortunately, the interface with Instagram is still complicated. Scheduling stories works very well, but you can't yet schedule the links automatically. But that's sure to come 😊 **What problems is Facelift Cloud solving and how is that benefiting you?** It's great to have a tool that collects all our social media accounts and provides a simple overview. We can also create various analyses and evaluations super quickly. ### 15. Great Social Media Reporting Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2024 **What do you like best about Facelift Cloud?** It makes our workday easier in the area of reporting. If something is unclear, we can rely on the great customer service. **What do you dislike about Facelift Cloud?** In the area where we use facelift, we have not yet encountered any disadvantages. **What problems is Facelift Cloud solving and how is that benefiting you?** facelift reduces the time we need to perform social media analyses. ### 16. Wonderful platform supported by a wonderful team **Rating:** 5.0/5.0 stars **Reviewed by:** Prof. Salah A. | Founder and CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2024 **What do you like best about Facelift Cloud?** Ease of Use Analytical Power Customization Integration (through API) Creating custom metrices using Quintly Query Language (QQL) Support for Tableau Professional support team **What do you dislike about Facelift Cloud?** Payment cycle is yearly. I prefer to make it quarterly **What problems is Facelift Cloud solving and how is that benefiting you?** Analysing the performance of X (Twitter) accounts and measure the Interaction rate with their posts ### 17. Social media tools facelift **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2024 **What do you like best about Facelift Cloud?** Structured planning of social media posts, good overview of open Google reviews/comments. **What do you dislike about Facelift Cloud?** Improve the discussion function, social media posts cannot always be posted because the profiles often need to be reconnected. **What problems is Facelift Cloud solving and how is that benefiting you?** Have an overview of Google reviews and respond to them. ### 18. Super intuitive tool for all relevant social media purposes **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Cosmetics | Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2024 **What do you like best about Facelift Cloud?** What I like most is the super easy handling and the customer support **What do you dislike about Facelift Cloud?** When it comes to reporting and monitoring, the handling is no longer quite so simple - you first have to find your way around. **What problems is Facelift Cloud solving and how is that benefiting you?** The Facelift Cloud supports me with simple editorial planning and communication with the agency. ### 19. All in 1 **Rating:** 5.0/5.0 stars **Reviewed by:** Samara E. | Customer Service Team Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2021 **What do you like best about Facelift Cloud?** A few months ago we began using Facelift at Myron in the customer service department. I love how easy it is to use and the best part is to have all messages, notifications, comments, etc, in one platform. Fully recommend. **What do you dislike about Facelift Cloud?** It would be great if the items for each social media be of different colors (1 color per social media). That way it would be easier to identify where it is coming from. For example, all things coming from Facebook be blue, IG be pink, etc. **What problems is Facelift Cloud solving and how is that benefiting you?** Before Facelift, we had to check all social media inboxes separately, but now it is easier because everything is on Facelift. It is a more efficient way to work. The team loves it. ### 20. A Must! **Rating:** 5.0/5.0 stars **Reviewed by:** Frank D. | Customer Service Team Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** December 30, 2021 **What do you like best about Facelift Cloud?** I love how easy is to organize our social media messages and comments. **What do you dislike about Facelift Cloud?** Sometimes it could be a bit confusing the number of features it has. **What problems is Facelift Cloud solving and how is that benefiting you?** Keeping organized our customer feedback and interactions. ### 21. Facebook Helper **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2021 **What do you like best about Facelift Cloud?** You can easily classify in different folders the comments and messages receive from the social media platforms (FB and IG) **What do you dislike about Facelift Cloud?** Its a very useful tool, but the search option could be improve. **Recommendations to others considering Facelift Cloud:** It would make your life a little easier once sorting out all the comments and replying promptly. **What problems is Facelift Cloud solving and how is that benefiting you?** Meeting time frame to reply each comment and message to be less than 24hrs., we can download report provided by platform. ### 22. All the features we need **Rating:** 3.5/5.0 stars **Reviewed by:** Nerea O. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 02, 2019 **What do you like best about Facelift Cloud?** Dashboard is extremely an incredible module y to spare time, and to examine all KPI of my networks consistently there to respond to my inquiries Intuitive ease of use, area of organization Hamburg, direct contact, support - Validation process - Roles and rights - Templates of post **What do you dislike about Facelift Cloud?** Organization of Facebook Sites is not quite the same as different Networks, that is somewhat troublesome. The labeling framework could utilize some work It's not the least expensive but rather the best instrument. A few sections still need improvement **Recommendations to others considering Facelift Cloud:** Once in a while we overlook that the apparatus is just in the same class as the individual utilizing it is great and quick, the Documentation is likewise excellent. **What problems is Facelift Cloud solving and how is that benefiting you?** Furthermore, it's useful for the brand character We had issues with benchmarking and KPI revealing We coorsinate our worldwide web based life group and their work - that makes the work process quicker We coorsinate our worldwide internet based life group and their work - that makes the work process quicker ### 23. Facelift Cloud for Co-Working in Community Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2019 **What do you like best about Facelift Cloud?** For us, the function of assigning to additional employees is essential for our work. This works great and is therefore the highlight of the tool for me. We also regularly use the approval function in the Publisher area in collaboration with our agencies and find it very good. The design of the cloud is very clear and easy to understand. **What do you dislike about Facelift Cloud?** The integration of GIFs unfortunately does not work. Also, user images in the inspector have not been displayed recently. This should be improved. **What problems is Facelift Cloud solving and how is that benefiting you?** We collaborate across multiple institutions in community management and therefore primarily use the assignment function of the cloud. We acquired the cloud for this purpose. The collaboration with our content agency also largely runs through the cloud. ### 24. Ahead of the curve and keeping the user in the loop **Rating:** 5.0/5.0 stars **Reviewed by:** Mohtab A. | Head of Digital Development, Education Management, Mid-Market (51-1000 emp.) **Reviewed Date:** March 03, 2019 **What do you like best about Facelift Cloud?** Great product features that are constantly being updated and developed. Our feedback was always heard and incorporated when developing the platform. Solving our issues and making us feel as part of the development cycle. Also loved that when we first heard about a new Facebook or Instagram change the Facelift team would let us know that they had already started working on incorporating it in the platform. **What do you dislike about Facelift Cloud?** The tagging system could use some work. Managing the tags on the comments and messages has always been a challenge for our community managers. In their day-to-day work, our community managers would manually tag the comments depending on the nature of the comment. Having an automated tagging system in place would make their job easier. **Recommendations to others considering Facelift Cloud:** I would highly recommend Facelift as a tool and as a team. Sometimes we forget that the tool is only as good as the person using it. With the help of the Facelift team we have been able to make the most of the tool and optimize its use for our business. **What problems is Facelift Cloud solving and how is that benefiting you?** Facelift made it easy to manage comments and messages across all our clients social channels while at the same time allowing us to keep an eye on the performance of the moderators. The ease of use and fluid UX made it easy for our community managers to adapt to the tool and keep on using it everyday as an integral part of their work tools. ### 25. Perfect for Posting and Administration **Rating:** 4.5/5.0 stars **Reviewed by:** Sven M. | Leiter Digital, Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2019 **What do you like best about Facelift Cloud?** We have a lot of Social Media Pages on different Networks (Facebook, Twitter, Instagram, Youtube, Google My Business) to supervise - with Facelift Cloud its now much easier to keep track. We do not need to have any User on each Platform. That saves time, because we do not need to make a lot of Accounts - we need only one Facelift Cloud Account for each User of the Social Media Teams in our Radio Stations in Northrhine-Westfalia, Germany. **What do you dislike about Facelift Cloud?** Administration of Facebook Sites is different from other Networks, thats a bit difficult. **Recommendations to others considering Facelift Cloud:** After the first Installation its easy to use, the support is really good and very fast, the Documentation is also very good. **What problems is Facelift Cloud solving and how is that benefiting you?** Having all Channels in one Tool - from Facebook to Youtube. All in one. ### 26. Facelift making life easy **Rating:** 4.0/5.0 stars **Reviewed by:** Leah C. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2019 **What do you like best about Facelift Cloud?** The publisher is very comprehensive and makes life so much easier when you are working on multiple accounts and platforms. **What do you dislike about Facelift Cloud?** The moderation module needs to be redesigned, it's a little confusing as it is now. **What problems is Facelift Cloud solving and how is that benefiting you?** Besides the fact that it is saving us time for social media scheduling, the engagement module allows quick and easy to setup landing pages and microsites for games and other promotional campaigns. ### 27. Powerful social media tool with high integration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2019 **What do you like best about Facelift Cloud?** Fully integrated solution As far as I know the only solution that supports XING which is very important for us since our customer works with SMEs that are present on XING. Very helpful and competent consultants and client partners Smart user experience **What do you dislike about Facelift Cloud?** Not all functions offered by the platforms are implemented. However, this is mostly due to technical limitations of the social media platforms. **Recommendations to others considering Facelift Cloud:** It is not cheapest tool, but provides many chances to enhance the whole social media work. **What problems is Facelift Cloud solving and how is that benefiting you?** We implemented the social media appearance of a customer from the very beginning. With Faceliftcloud we manage all postings, all media files, all kpi in one single solution. ### 28. Very helpful tool **Rating:** 5.0/5.0 stars **Reviewed by:** Patrick S. | Senior Manager Corporate Social Media, Public Relations and Communications, Enterprise (> 1000 emp.) **Reviewed Date:** February 20, 2019 **What do you like best about Facelift Cloud?** We manage many channels on different platforms and without Facelift we would have double the work. The team is very friendly and helpful. **What do you dislike about Facelift Cloud?** Hmmm... that's hard to say. Most things that we would like to have but they don't offer is due to API restrictions of the social media platforms **What problems is Facelift Cloud solving and how is that benefiting you?** Managing our complex and extensive social media engagement from one sport ### 29. Ive had great experience with FL from day 1. Had one on one training and help from the local team **Rating:** 5.0/5.0 stars **Reviewed by:** Rozana M. | Board of Director - Memberships , Education Management, Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2019 **What do you like best about Facelift Cloud?** always there to answer my questions. FL as a product is great. Few glitches here and there but all in all its great **What do you dislike about Facelift Cloud?** How I cant see my IG GRID when preparing for a full week Its not easy to navigate and use.. Its mot user friendly I think. **What problems is Facelift Cloud solving and how is that benefiting you?** Scheduling ### 30. Very good, only a little is missing **Rating:** 4.0/5.0 stars **Reviewed by:** Michael S. | digital & online Marketing, Enterprise (> 1000 emp.) **Reviewed Date:** February 20, 2019 **What do you like best about Facelift Cloud?** The way FL distributes the posts on the different channels **What do you dislike about Facelift Cloud?** Stories for Instagram and FB missing, no pictures for XING! **Recommendations to others considering Facelift Cloud:** Good Product with great support! **What problems is Facelift Cloud solving and how is that benefiting you?** We coordinate our global social media team and their work - that makes the workflow faster. And it's good for the brand identity. ### 31. FACELIFT "THE SOCIAL MEDIA MARKETING TOOL" **Rating:** 3.5/5.0 stars **Reviewed by:** Julian S. | Software Programmer, Internet, Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2018 **What do you like best about Facelift Cloud?** Facelift enables to centrally and efficiently manage all activities on the social media like Facebook, instagram, Twitter, YouTube and mangy other channel. Also it is the secure way for social media marketing Dashboard is great feature so that can save time and easily analyse all KP. **What do you dislike about Facelift Cloud?** It works great but I wish there could be better insights and some feature could be still developed. **What problems is Facelift Cloud solving and how is that benefiting you?** A single inbox for all the social media helps to ● Save more time ● To increase the customer to producer relation ● To manage level with other competitors ● To plan events according to the insights **Official Response from Leonard Kähne:** > Hi Julian, Thank you very much for your review. Our development team is constantly working on improving Facelift Cloud and adding new important features. We therefore ensure a high-quality product and hope to keep our client's satisfaction-levels high. Kind regards, Team Facelift ### 32. The best social media tool I've ever used **Rating:** 5.0/5.0 stars **Reviewed by:** Olaf P. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 02, 2019 **What do you like best about Facelift Cloud?** The tool has a great usability. It's very easy to use. APIs to all important social media channels. Great user management. **What do you dislike about Facelift Cloud?** It's not the cheapest but the best tool. **What problems is Facelift Cloud solving and how is that benefiting you?** We had problems with benchmarking and KPI reporting. Especially cross channel. ### 33. Facelift Cloud **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2018 **What do you like best about Facelift Cloud?** A single inbox for all of your social media channels: All user comments, questions, and conversations can be found in the Unified Inbox. Automated tags and alerts allow you to quickly review and prioritise all messages. This was written by https://www.facelift-bbt.com/facelift-cloud. **What do you dislike about Facelift Cloud?** I can't say I really disliked anything about this product. Nothing really bothered me. I was a brand new user so I was learning but it was for a job I did not stay long at so it is hard to say what I dislike about this product. **What problems is Facelift Cloud solving and how is that benefiting you?** We wanted to monitor our social media so we used this. **Official Response from Leonard Kähne:** > Hello, Thank you for your review. I am not sure I understand it though, since you didn't dislike anything about our product, but seem to be unhappy with a 1,5 star review. Could you elaborate on that? Kind regards, Team Facelift ### 34. Great for immediate dialogue **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2018 **What do you like best about Facelift Cloud?** User friendly and allows immediate response time. **What do you dislike about Facelift Cloud?** The display needs to be larger. When you are following the instructions the print is too small. **Recommendations to others considering Facelift Cloud:** Try it nothing to lose! **What problems is Facelift Cloud solving and how is that benefiting you?** Facelift Cloud allows immediate access for open communication. ### 35. Facelift Cloud **Rating:** 3.5/5.0 stars **Reviewed by:** Thomsa J. | Digital Marketing Manager, Mechanical or Industrial Engineering, Enterprise (> 1000 emp.) **Reviewed Date:** February 19, 2018 **What do you like best about Facelift Cloud?** The analytics dashboard because it has many data visualizations that help me understand and track our progress. **What do you dislike about Facelift Cloud?** I would like to see the product become more robust and integrate with other reporting tools. **What problems is Facelift Cloud solving and how is that benefiting you?** The social team team uses it to post, manage, and monitor social marketing campaigns. We chose this to help us consolidate our social campaign efforts and it's helped push more collaboration. **Official Response from Leonard Kähne:** > Hi Thomsa, Thank you for your review! Kind regards, Team Facelift ### 36. Great Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Stefano C. | Analytics Director, Internet, Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2018 **What do you like best about Facelift Cloud?** This tool has 11 modules and it's pretty useful and it's intuitive. Social benchmarking and competition are great **What do you dislike about Facelift Cloud?** Nothing in particular. It's a little bit expansive, but it works great **Recommendations to others considering Facelift Cloud:** A little bit expansive, but works good **What problems is Facelift Cloud solving and how is that benefiting you?** Moderation of social network (Facebook and Twitter caring in primis), ticketing escalation and analytics **Official Response from Leonard Kähne:** > Hi Stefano, Thank you very much for your great review! We hope to consistently keep our standards high and our customers happy. If there's anything else we can do for you please contact your account director. Best regards, Leo ### 37. I love this app and the team behind it **Rating:** 4.5/5.0 stars **Reviewed by:** Mohamed S. | Social Media Senior Manager, Enterprise (> 1000 emp.) **Reviewed Date:** October 18, 2017 **What do you like best about Facelift Cloud?** I love this app and the team behind it they are fully dedicated **What do you dislike about Facelift Cloud?** They just need to add more applications to what they have now **What problems is Facelift Cloud solving and how is that benefiting you?** Engagement on all social networks ### 38. All the features we need **Rating:** 5.0/5.0 stars **Reviewed by:** Frank H. | Head of Social Media, Luxury Goods & Jewelry, Enterprise (> 1000 emp.) **Reviewed Date:** September 02, 2016 **What do you like best about Facelift Cloud?** - almost all features we need in one tool (publishing, monitoring, advertising, engagement) - always further developing of the software and introducing new features - Very good and quick-answering customer service **What do you dislike about Facelift Cloud?** - monitoring and listening features could be more advanced, some competitors offer better insights - within the engagement module (to create competitions) are still some bugs or not 100%-working features which need some more development **What problems is Facelift Cloud solving and how is that benefiting you?** - Global distribution and publishing of content (plus content repository) - improving our customer service/community management - benchmarking with competitors - creation of facebook comepetition/microsites ### 39. Very Useful CMS for Social Media Platforms **Rating:** 4.0/5.0 stars **Reviewed by:** Volker S. | Redakteur, Enterprise (> 1000 emp.) **Reviewed Date:** September 02, 2016 **What do you like best about Facelift Cloud?** Intuitive usability, location of company (Hamburg), direct contact, support. **What do you dislike about Facelift Cloud?** Some features seem to be in a beta state. **Recommendations to others considering Facelift Cloud:** Test it! **What problems is Facelift Cloud solving and how is that benefiting you?** No problems, just challenges. We use the Facelift cloud as a cms for all the social media platforms we use. It is very helpful for all the tasks we face there. ### 40. How Alphalyr manage efficiently all social accounts and track all social KPI **Rating:** 4.0/5.0 stars **Reviewed by:** Rémi V. | Co-founder, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** April 05, 2016 **What do you like best about Facelift Cloud?** I can work wih all my team to manage content of my social networks with : - Validation process - Roles and rights - Templates of post .... Moreover, I can manage all my moderation (on Facebook, Twitter..) in the same tools with response templates, alerting... Dashboard is really a great module y to save time, and to analyse all KPI of my communities. **What do you dislike about Facelift Cloud?** Some features I would like to improve my experience on the tool can be Instagram publication. I would like also to send automatically reporting to my team. But there are new features each month on the platform, so perhaps soon. **What problems is Facelift Cloud solving and how is that benefiting you?** With Facelift, I save a lot of time and I manage easily all my social networks. I can work with all the team to share and validate content. Moreover, I can analyse my performance on social networks, find some influent contents, track my competitors.. **Official Response from Leonard Kähne:** > Hello Rémi V., thank you for your review and your 4 star rating. As you said we are continuously developing the Cloud. We are releasing an iPhone companion app soon which will allow you to push your Facelift Cloud content directly into the Instagram app. Instagram does not allow direct publishing through the API but the app will make the process much easier for you. We are also developing new reporting features to fit your needs. Stay tuned! Best regards, Leo ### 41. Positiv Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Enterprise (> 1000 emp.) **Reviewed Date:** August 30, 2016 **What do you like best about Facelift Cloud?** Consultants, Personal Contact possibility, Location in Hamburg, They understand our needs **What do you dislike about Facelift Cloud?** Some parts still need development...they could be even more innovational **Recommendations to others considering Facelift Cloud:** Test it! **What problems is Facelift Cloud solving and how is that benefiting you?** Social Publishing & Monitoring of Events Saving Time Better Community Management Cost saving for monitoring of events ## Facelift Cloud Discussions - [Is Facelift Cloud GDPR compliant?](https://www.g2.com/discussions/gdpr-acc75fa1-f08a-4c72-98a9-2760cc6fcaa7) - 1 comment, 1 upvote - [View Facelift Cloud pricing details and edition comparison](https://www.g2.com/products/facelift-cloud/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-23+08%3A16%3A34+-0500&secure%5Bsession_id%5D=0867a9d6-9cce-448a-b0e7-c0db8673ffa2&secure%5Btoken%5D=4df2289a543f407bc2cad2021189a7c96e563d9f42eb41314e719c16f1c2ad8e&format=llm_user) ## Facelift Cloud Features **Social Analytics** - Competitor Analysis - Follower Analysis - Post Performance - Paid Campaign Tracking - Hashtag Analytics - Sentiment Analysis **Content & Collaboration** - Content Calendar - Content Library - Shared Inbox - Approval Workflows - Users and Permissions - Content Creation **Platform Interoperability** - Close Ecosystem API **Monitoring & Listening** - Social Measurement - Influencer Identification - Brand Monitoring - Keyword Tracking - Trend Analysis - Competitor Analysis **Agentic AI - Social Media Listening Tools** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Social Management** - Social Analytics - Social Publishing - Campaign Optimization - Social Engagement - Social Ads - Campaign Planning - Hashtag Capabilites **Reports & Dashboards** - Report Customizability - Report Exporting - Scalability - White Label **Data Management & Analysis** - Sentiment Analysis - Social Reporting - Alerts and Notifications - Advanced Data Filtering **Agentic AI - Social Media Advertising** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Social Functionality** - Social Functionality **Agentic AI - Social Media Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Social Media Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Campaign Management** - Campaign Dashboard - Reach - Bulk Editing - Batch Uploading - Brand Safety - Fraud Protection - Budget Pacing - Creative Optimization - Rich Media Capabilties - In-App Ads - Mobile Rich Media Capabilities **Targeting** - Targeting - Retargeting - Geo-Targeting - Contextual Targeting **Platform** - API / Integrations - Custom Reports - User, Role, and Access Management - Performance and Reliability - Enterprise Scalability - Customization - Workflow Capability ## Top Facelift Cloud Alternatives - [Hootsuite](https://www.g2.com/products/hootsuite/reviews) - 4.3/5.0 (7,246 reviews) - [Brandwatch Social Media Management](https://www.g2.com/products/brandwatch-social-media-management/reviews) - 4.0/5.0 (959 reviews) - [Sprout Social](https://www.g2.com/products/sprout-social/reviews) - 4.4/5.0 (6,380 reviews)