Hospitals and health centers require patient scheduling software to manage patient appointments, automate administrative workflows, and allocate medical staff accordingly. This type of software includes scheduling algorithms that are meant to reduce patient wait time. It also handles the communication between patients and the medical personnel to confirm scheduled examination and treatment sessions.
Patient scheduling software can integrate with medical practice management software solutions, adding to the efficiency and effectiveness of existing practice management processes. Some solutions integrate with electronic health records to access and update patient information and some collect and process crucial patient data that is fed into medical billing software.
To qualify for inclusion in the Patient Scheduling category, a product must:
- Provide self-service portals for patients to book and manage appointments
- Track appointments, including changes and cancellations
- Offer basic provider-facing appointment management functionality including color coding and drag-and-drop scheduling
- Send to patients notifications and reminders of upcoming appointments
- Facilitate the matching of patients with doctors based on diagnostic and treatment types
