BestDoc is an intelligent Patient Relationship Management (PRM) for Hospitals. We believe in using technology and data to improve the patient’s experience of care.

BestDoc Concierge is a simple and user-friendly command center for automating In-Patient support requests at healthcare facilities. It allows patients, their visitors, and hospital staff to raise requests via multiple modes, including QR code scans, a staff web app, service desk, or SMS/WhatsApp (through weblinks). BestDoc Concierge supports all kinds of IP requests, such as food & beverages, housekeeping, and more. Patients can track the request status, leave feedback, and reopen requests.

BestDoc Practice is an intelligent, Saas-Based Patient Relationship Management (PRM) solution that helps manage patient experience and engagement across the outpatient and inpatient care journeys. BestDoc Practice has helped healthcare providers reduce wait times by 50-65%, lower negative feedback by 40%, get front office efficiencies of 10-15%, and decrease advance appointment no-shows by 20%.
BestDoc is a healthcare technology company that focuses on enhancing patient engagement and streamlining hospital operations. Their platform offers a range of services, including appointment scheduling, patient feedback management, and automated communication tools, designed to improve the overall patient experience and operational efficiency. BestDoc caters primarily to hospitals and healthcare providers, offering solutions that integrate seamlessly with existing hospital management systems.