Best Patient Scheduling Software for Small Business - Page 2

How Many Patient Scheduling Software Products Does G2 Track?

Total Products under this Category: 246

Category Stats (Oct 2026)

  • Average Rating: 4.24/5 (↑0.01 vs Sep 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Comet by Innovaccer (+3.71%) - Among all products in this category, Comet by Innovaccer recorded the largest rating increase compared to last month

Last updated: October 16, 2026

How Does G2 Rank Patient Scheduling Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 5,300+ Authentic Reviews
  • 246+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Patient Scheduling Software

G2 Grid® for Patient Scheduling Software plotting products by satisfaction and market presence

Highlighted products: Weave, Carepatron, NexHealth, Adit, Zanda (formerly Power Diary), SPRY, Klara, and Solutionreach.

Underlying data: [Grid® JSON](https://www.g2.com/categories/patient-scheduling/grids.json?focus%5B%5D=weave-weave&focus%5B%5D=carepatron&focus%5B%5D=nexhealth&focus%5B%5D=adit&focus%5B%5D=zanda-formerly-power-diary&focus%5B%5D=spry-spry&focus%5B%5D=klara&focus%5B%5D=solutionreach&segment=small-business)

yocale

Simplify your business and be the right kind of busy with Yocale. Manage appointments, automated reminders, payments, documents, reporting and so much more, all on one platform. Be empowered to find new clients, deliver superlative service, and keep your VIPs coming back. We make switching to Yocale simple, whether it’s from pen & paper or another system, with full business and client info import support.

Average Rating: 4.5/5.0

Total Reviews: 34

How Do G2 Users Rate yocale?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.0/10)
  • Quality of Support: 9.7/10 (Category avg: 8.6/10)
  • Ease of Admin: 9.5/10 (Category avg: 8.6/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind yocale?

  • Seller: Yocale Network
  • Year Founded: 2013
  • HQ Location: North Vancouver, BC
  • Twitter: @yocalenetwork
    409 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    35 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner
  • Top Industries: Automotive, Health, Wellness and Fitness
  • Company Size: 77% Small, 14% Medium

What Do G2 Reviewers Say About yocale?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use of Yocale, enabling effortless appointment management and organization with minimal effort.
  • Users commend Yocale for its responsive customer support, ensuring quick assistance and an efficient setup experience.
  • Users love the user-friendly booking management of Yocale, enhancing efficiency and simplifying appointment scheduling.
  • Users praise Yocale for its responsive customer service, noting quick responses and knowledgeable support at all hours.
  • Users appreciate the easy setup of Yocale, finding the transition quick and hassle-free for their businesses.
Cons
  • Users experience calendar issues with Yocale, including disappearing appointments and a lack of integration with management software.
  • Users note that Yocale is not the cheapest scheduling app, making it less accessible for some budgets.
  • Users find the lack of essential features like POS hardware and a mobile app inconvenient for their needs.
  • Users experience mobile issues with Yocale, desiring enhanced features and better app functionality for convenience.
  • Users often face booking issues with Yocale, leading them to call stores and causing data discrepancies.

What Are Recent G2 Reviews of yocale?

What Are G2 Users Discussing About yocale?

Luma Health

Luma was founded on the idea that healthcare should work better for all. Our solutions eliminate bottlenecks in the patient journey to make health systems more efficient – from scheduling and care coordination to AI fax processing. Headquartered in San Francisco, Luma serves more than 1,000 healthcare organizations in the United States, Canada, and the United Kingdom. Luma supports the care journeys of more than 100 million patients.

Average Rating: 4.8/5.0

Total Reviews: 81

How Do G2 Users Rate Luma Health?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.0/10)
  • Quality of Support: 9.5/10 (Category avg: 8.6/10)
  • Ease of Admin: 9.3/10 (Category avg: 8.6/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind Luma Health?

  • Seller: Luma Health
  • Year Founded: 2015
  • HQ Location: San Mateo, California
  • Twitter: @lumahealthhq
    686 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    197 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Medical Practice, Hospital & Health Care
  • Company Size: 57% Medium, 38% Small

What Do G2 Reviewers Say About Luma Health?

AI-generated summary from verified user reviews

Pros
  • Users value the automation features of Luma Health, enhancing patient engagement while reducing manual workload.
  • Users appreciate the easy communication with patients, allowing for seamless text interactions and timely responses.
  • Users value the comprehensive features of Luma Health, enhancing patient engagement while reducing workforce strain effectively.
  • Users appreciate the easy patient communication with Luma Health, allowing for seamless texting and quick replies.
  • Users commend Luma Health's exceptional customer support, noting the team's brilliance, compassion, and innovative problem-solving skills.
Cons
  • Users find Luma's complex interface challenging, requiring familiarity with existing systems for optimal use.
  • Users note the complexity and data accuracy issues with Luma Health, impacting overall usability despite excellent support.
  • Users frequently experience incomplete data issues with Luma, affecting functionality and requiring familiarity with the system.
  • Users find Luma Health to be not user-friendly, requiring a steep learning curve for effective usage.
  • Users find Luma Health's system complexity challenging, requiring significant familiarity with other products for effective use.

What Are Recent G2 Reviews of Luma Health?

What Are G2 Users Discussing About Luma Health?

Demandforce

Attract. Retain. Grow. Demandforce helps businesses automate front office tasks and streamline communications with an all-in-one solution. From automated appointment reminders to robust reputation management, only Demandforce uniquely combines all the features and functionality a business needs to grow, in one place. For more information, or to see a demo, visit www.demandforce.com.

Average Rating: 3.4/5.0

Total Reviews: 27

How Do G2 Users Rate Demandforce?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.0/10)
  • Quality of Support: 7.9/10 (Category avg: 8.6/10)
  • Ease of Admin: 7.3/10 (Category avg: 8.6/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind Demandforce?

Who Uses This Product?

  • Top Industries: Medical Practice
  • Company Size: 62% Small, 34% Medium

What Do G2 Reviewers Say About Demandforce?

AI-generated summary from verified user reviews

Pros
  • Users value Demandforce's real-time two-way texting, enhancing immediate communication and connectivity for better client interaction.
  • Users value Demandforce's real-time communication efficiency, enhancing client engagement and feedback collection seamlessly.
  • Users value the seamless integration of Demandforce for effortless client appointment requests through their website.
  • Users value the booking efficiency of Demandforce, as it simplifies appointment requests on their websites.
  • Users value the seamless survey integration with Demandforce, greatly enhancing client communication and gathering valuable feedback.
Cons
  • Users experience messaging issues with Demandforce, leading to unreliable client communication and significant confusion.
  • Users express frustration with poor customer support, citing unaddressed glitches and unresolved appointment confirmation issues.
  • Users report significant scheduling issues with Demandforce, leading to confusion and inefficiency in client communications.
  • Users experience frustrating slow speed with Demandforce, impacting appointment confirmations and communication efficiency.
  • Users are frustrated by the app instability of Demandforce, experiencing glitches that hinder effective communication and efficiency.

What Are Recent G2 Reviews of Demandforce?

What Are G2 Users Discussing About Demandforce?

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OhMD

OhMD is a HIPAA-compliant omni-channel patient communication platform designed to reduce high inbound call volume for physician practices. OhMD brings AI-driven and human-led conversations together across phone, text, and web in a single unified inbox, allowing practices to deflect routine calls with AI while keeping staff in control when expertise is needed. Practices use OhMD to: • Deflect inbound patient calls into text and AI-assisted conversations • Answer calls, texts, and web chats from one unified inbox • Automate scheduling and routine requests without removing staff from the loop • Reduce front desk interruptions and staff burnout • Improve patient access without hiring or outsourcing Practices using OhMD report: • Fewer staff-handled calls • Lower communication costs • Improved patient access and growth Core capabilities include: • AI-assisted call answering and scheduling • Secure texting and call-to-text deflection • Unified inbox for calls, texts, and web chat • Smart routing and assignments based on patient intent • Human takeover of AI conversations when needed

Average Rating: 4.8/5.0

Total Reviews: 170

How Do G2 Users Rate OhMD?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.0/10)
  • Quality of Support: 9.8/10 (Category avg: 8.6/10)
  • Ease of Admin: 9.2/10 (Category avg: 8.6/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind OhMD?

  • Seller: OhMD
  • Company Website:
  • Year Founded: 2016
  • HQ Location: Burlington, Vermont
  • LinkedIn® Page: www.linkedin.com
    48 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Office Manager, Medical Assistant
  • Top Industries: Medical Practice, Hospital & Health Care
  • Company Size: 54% Small, 45% Medium

What Do G2 Reviewers Say About OhMD?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of patient communication with OhMD, enjoying seamless connections without sharing personal numbers.
  • Users value the efficient patient communication of OhMD, enabling seamless interaction without sharing personal contact details.
  • Users love the ease of use of OhMD, enabling quick and friendly communication with patients.
  • Users appreciate the texting feature of OhMD for seamless, efficient communication with patients outside business hours.
  • Users appreciate the convenient communication with patients, eliminating delays and enhancing overall interaction with the clinic.
Cons
  • Users find messaging issues frustrating, including lack of privacy and app refresh requirements for new messages.
  • Users note the limited features of OhMD, expressing a desire for enhancements to improve usability and functionality.
  • Users find the limited messaging features of OhMD restrict productivity and hinder communication efficiency with patients.
  • Users find some missing features in OhMD, hoping for improved functionality and enhanced mobile app capabilities.
  • Users face technical issues like occasional slowdowns and login problems, though they don't significantly disrupt the experience.

What Are Recent G2 Reviews of OhMD?

What Are G2 Users Discussing About OhMD?

TimeTap

TimeTap is a powerful online scheduling tool that streamlines appointment booking for your organization and provides a client-focused approach. Book clients easily with a professional booking page, fluid calendars and lists to navigate & manage your time. TimeTap’s scheduling software is designed for medium and large organizations that need a customized booking solution. The tool allows you to automate processes. Set up repeating appointments without manually entering each time, and create unique date and time availability for each staff member to accommodate needs. We’ll send automated reminder emails to clients before each scheduled meeting. TimeTap makes it easier to manage bookings across multiple locations. You can even set up screening questions to qualify booking or registration on your page, as well as collect additional data as a part of the booking or registration process. The mobile friendly design lets you get appointments booked by anyone at any time. From course registration to appointment booking, TimeTap scheduling software is a powerful and customizable solution. Our software is HIPAA, GDPR and SOC2-compliant – giving you a highly secure software that you can trust. TimeTap has the power, features and customization to meet your scheduling needs.

Average Rating: 4.4/5.0

Total Reviews: 94

How Do G2 Users Rate TimeTap?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.0/10)
  • Quality of Support: 8.8/10 (Category avg: 8.6/10)
  • Ease of Admin: 8.3/10 (Category avg: 8.6/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind TimeTap?

  • Seller: TimeTap
  • Year Founded: 2010
  • HQ Location: Charlotte, NC
  • Twitter: @tmtap
    3,231 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    10 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Health, Wellness and Fitness, Retail
  • Company Size: 51% Small, 28% Medium

What Do G2 Reviewers Say About TimeTap?

AI-generated summary from verified user reviews

Pros
  • Users value the automatic scheduling feature of TimeTap, enhancing efficiency and reducing no-shows effectively.
  • Users value the smart automation of TimeTap for reducing no-shows and simplifying scheduling and communication.
  • Users value the easy scheduling features of TimeTap that streamline appointments and keep everyone informed effortlessly.
  • Users value the efficient appointment scheduling in TimeTap, which enhances meeting setup and management seamlessly.
  • Users value the smart automation of TimeTap, which minimizes no-shows and simplifies attendance tracking effectively.
Cons
  • Users find integration issues with external calendars tedious, requiring patience but leading to a smoother overall experience.
  • Users find the learning curve steep, requiring patience to set up integrations and customize options effectively.

What Are Recent G2 Reviews of TimeTap?

What Are G2 Users Discussing About TimeTap?

InteliChart

InteliChart offers an AI-powered patient engagement platform that makes healthcare easier for patients, families, and the care teams who support them. The platform unifies the entire patient journey within a single system, helping practices coordinate engagement, reduce administrative burden, and support patients and families throughout their care experience. InteliChart integrates with more than 45 EHR systems and supports over 94 million patient records across ambulatory practices, health systems, long-term care organizations, and EHR partners. The platform is also recognized as the #1 patient engagement platform by Black Book for three consecutive years and as a top-rated Patient Portal by KLAS. Healthy Outcomes includes Patient Portal, Patient Intake, Patient Schedule, Patient Notify, Patient Survey, Patient Activate, Patient eHealth, and our Family Portal giving organizations a connected set of tools for communication, digital forms, scheduling, follow-up, and virtual care. Because every product is developed in-house, the platform functions as a unified ecosystem rather than a collection of separate solutions. InteliChart also brings intelligence to every corner of the platform with InteliSense, a suite of AI agents that automate administrative, operational, and clinical tasks such as scheduling, appointment recalls, check-ins, revenue workflows, and answering/handling common patient questions. Because InteliSense is built directly into the patient engagement tools patients and care teams use every day, every interaction feels consistent and connected while significantly reducing the manual workload that contributes to staff burnout. Healthcare organizations choose InteliChart because it helps them: 1. Simplify patient engagement using one platform for the entire journey 2. Reduce manual tasks and lighten staff workload 3. Improve patient satisfaction, communication, and follow-through 4. Strengthen revenue by reducing missed steps and improving adherence 5. Consolidate vendors and create a more predictable, connected experience 6. Deliver modern digital tools that patients want to use InteliChart's patient engagement platform is HITRUST r2 Certified, SOC 2 Type 2 Certified, HITRUST Practitioner Certified, HIPAA Security Certified, and NIST Certified, supporting secure and reliable experiences across the healthcare ecosystem. For organizations evaluating patient engagement software or AI-enabled healthcare tools, InteliChart provides a complete, unified platform that supports workflow efficiency, patient communication, and long-term digital engagement.

Average Rating: 4.4/5.0

Total Reviews: 72

How Do G2 Users Rate InteliChart?

  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 9.0/10)
  • Quality of Support: 8.2/10 (Category avg: 8.6/10)
  • Ease of Admin: 8.5/10 (Category avg: 8.6/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind InteliChart?

  • Seller: InteliChart
  • Company Website:
  • Year Founded: 2006
  • HQ Location: Charlotte, North Carolina
  • Twitter: @InteliChart
    929 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    78 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Hospital & Health Care, Medical Practice
  • Company Size: 55% Medium, 35% Small

What Do G2 Reviewers Say About InteliChart?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of InteliChart, making patient registration and communication efficient and streamlined.
  • Users value the efficient patient communication that simplifies workflows and enhances both patient experience and staff management.
  • Users appreciate the easy communication facilitated by InteliChart, enhancing interactions and streamlining office processes.
  • Users value the efficiency of InteliChart, streamlining patient communication and reducing manual tasks for staff.
  • Users value the easy integrations of InteliChart, enhancing functionality and simplifying workflows with seamless connections.
Cons
  • Users express frustration over limited features, particularly missing patient reminders and inadequate population filters in InteliChart.
  • Users find InteliChart's interface to be not user-friendly, complicating navigation and making setup more challenging than necessary.
  • Users find the difficult setup of InteliChart to be lengthy and complicated, especially for multiple users.
  • Users are frustrated by missing features, including patient reminders and unfulfilled enhancement requests within InteliChart.
  • Users face EMR integration issues with InteliChart, affecting lab data visibility and functionality for patients and staff.

What Are Recent G2 Reviews of InteliChart?

What Are G2 Users Discussing About InteliChart?

WaitWell

WaitWell is a secure, scalable platform for queue management and appointment scheduling that helps organizations improve customer flow and service delivery across single or multi-location operations. Customers can book appointments or join virtual queues through QR codes, web, SMS, or kiosks, receiving real-time updates and turn notifications for a smoother experience. Staff have access to real-time dashboards and AI-powered insights, including an AI chatbot that can assist customers. These tools help teams quickly spot bottlenecks, optimize staffing, and improve overall operational efficiency. With secure payment processing, open API integrations (CRM, EHR, and more), and HIPAA/SOC 2 compliance, WaitWell simplifies operations while delivering smarter, more responsive service experiences.

Average Rating: 4.7/5.0

Total Reviews: 101

How Do G2 Users Rate WaitWell?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.0/10)
  • Quality of Support: 9.5/10 (Category avg: 8.6/10)
  • Ease of Admin: 9.4/10 (Category avg: 8.6/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 8.2/10 (Category avg: 10/10)

Who Is the Company Behind WaitWell?

  • Seller: WaitWell Inc.
  • Company Website:
  • Year Founded: 2020
  • HQ Location: Calgary, Canada
  • Twitter: @WaitWell2
    90 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    16 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Triage Specialist
  • Top Industries: Higher Education, Education Management
  • Company Size: 49% Small, 28% Medium

What Do G2 Reviewers Say About WaitWell?

AI-generated summary from verified user reviews

Pros
  • Users find WaitWell easy to use, enjoying seamless integration and real-time updates for a smoother check-in process.
  • Users rave about the exceptional customer support provided by WaitWell, quickly addressing needs and implementing suggestions.
  • Users laud WaitWell for its easy setup, making implementation and learning smooth for both staff and students.
  • Users appreciate the user-friendly interface of WaitWell, making it easy for staff and students to use.
  • Users value WaitWell for its ease of setup and integration, enhancing both staff and student experiences significantly.
Cons
  • Users note that wait time inaccuracies can lead to confusion and disrupt the scheduling process during busy periods.
  • Users find limited customization options in WaitWell restrict their ability to tailor service experiences to specific needs.
  • Users find the missing features frustrating, as managing queues and events is often tedious and inefficient.
  • Users face customization difficulty with WaitWell, particularly in adapting forms for specific services and branding needs.
  • Users find difficult navigation challenging, especially with complex queues and lack of clear tutorials for assistance.

What Are Recent G2 Reviews of WaitWell?

Phreesia

Phreesia’s award-winning, AI-powered platform helps practices and health systems expand capacity, streamline workflows, accelerate collections and deliver modern patient experiences—without adding staff. Trusted by 4,700 healthcare organizations: With 20+ years of experience, Phreesia powers 1 in 6 U.S. patient visits (180M+ annually) and is proven to drive measurable operational and financial improvements. Highly recommended: 9 in 10 clients would recommend Phreesia. With Phreesia, you can: • Let AI handle inbound and outbound calls so your staff doesn’t have to. Automate scheduling, prescription refills, recalls, payment outreach, referrals and more with Phreesia VoiceAI—your 24/7 AI agent. • Expand your capacity and streamline patient intake: Across our network, 85% of patients check themselves in, saving 5+ minutes of staff time per visit. Maximize front-office efficiency by digitally collecting patient information, consents and medical history and more before the visit. • Get paid more, faster with flexible payment options, including Apple Pay® and Google Pay™, online payments, payment plans, card on file and more. 80%+ of patients pay their copay at point of service with Phreesia. • Eliminate paper statements—Phreesia automatically sends patients itemized digital statements as soon as their EOB is ready, helping practices get paid 4x faster. • Make scheduling effortless by letting patients self-schedule appointments on their own time. Phreesia VoiceAI handles scheduling calls and outreach, while automated reminders reduce no-shows and Appointment Accelerator® automatically fills open slots. • Reduce denials and save staff time with automated, AI-enabled eligibility and benefits verification. Phreesia confirms coverage instantly, selects the correct copay, flags out-of-network status and gives patients visibility into their benefits—helping you prevent errors, collect sooner and improve the patient experience. Let’s face it, registration = revenue. • Acquire new patients at no added cost with MediFind—our free clinician finder helps your practice get discovered and enables patients to seamlessly book appointments through embedded self-scheduling. • Close gaps in care with our robust library of clinical screening tools and customizable patient outreach messaging options. Double the number of clinical screenings you conduct by administering them automatically with Phreesia. • Engage patients in their care and provide the modern, convenient experience they expect. Across our network, 96% of patients are satisfied with their Phreesia experience. You’ll also benefit from: Actionable analytics: Gain deeper insights into intake patterns, revenue cycle metrics, appointment workflows, clinical performance and more. Privacy and security: We’re honored to have our efforts recognized with many of the industry’s most well-known certifications, including: • HITRUST CSF Certification • Payment Card Industry Data Security Standard (PCI-DSS) Level 1 Service Provider • Security Organization Control (SOC) 2 Type 2 • PCI Point-to-Point Encryption (P2PE) “Every Phreesia product helps the business do better and generate more revenue—it’s such a beautiful rhythm. Our patient population has grown tremendously, our staff is fully utilized, and we’re able to fully engage with our patients and meet them where they want to be met. We really couldn’t do it all without Phreesia.” -Liz Galvan, Practice Manager, MyOBGYN

Average Rating: 3.9/5.0

Total Reviews: 44

How Do G2 Users Rate Phreesia?

  • Has the product been a good partner in doing business?: 8.1/10 (Category avg: 9.0/10)
  • Quality of Support: 8.2/10 (Category avg: 8.6/10)
  • Ease of Admin: 7.9/10 (Category avg: 8.6/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind Phreesia?

  • Seller: Phreesia
  • Year Founded: 2005
  • HQ Location: Wilmington, DE
  • Twitter: @phreesia
    1,542 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,442 employees on LinkedIn®
  • Ownership: NYSE: PHR

Who Uses This Product?

  • Who Uses This: Office Manager
  • Top Industries: Hospital & Health Care, Medical Practice
  • Company Size: 56% Small, 38% Medium

What Do G2 Reviewers Say About Phreesia?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Phreesia, finding it user-friendly and efficient for scheduling and analytics.
  • Users value the time-saving features of Phreesia, achieving significantly reduced check-in times and streamlined processes.
  • Users praise Phreesia's exceptional customer support for its responsiveness, knowledge, and commitment to successful implementation.
  • Users appreciate the intuitive and customizable features of Phreesia, enhancing patient intake and overall workflow efficiency.
  • Users appreciate the efficiency of Phreesia, significantly reducing check-in times and enhancing overall productivity.
Cons
  • Users note a challenging learning curve for Phreesia, particularly with scattered training and advanced configurations.
  • Users experience technical issues with Phreesia, including incomplete form integration and problems with online bill pay functionality.
  • Users note a training deficiency with Phreesia, particularly for new users navigating advanced features and training flow.
  • Users find the difficult setup of Phreesia overwhelming, with challenges in workflows and making changes to intake forms.
  • Users find insufficient guidance in Phreesia's training, complicating the learning process for new and advanced features.

What Are Recent G2 Reviews of Phreesia?

What Are G2 Users Discussing About Phreesia?

Raintree Systems

Raintree is a comprehensive rehabilitation and physical therapy software solution designed to assist enterprise and large therapy provider organizations in managing patient care and business operations. With a focus on the unique needs of rehabilitation practices, Raintree supports over 50 million patient visits annually across more than 8,500 therapy clinics throughout the United States. The software integrates advanced technology, including artificial intelligence, to enhance the electronic health record (EHR) experience specifically for rehab therapy professionals. Targeted primarily at adult and pediatric therapy practices, Raintree caters to a wide range of users, including physical therapists, occupational therapists, and speech-language pathologists. The software's design is informed by best practices in rehabilitation, ensuring that therapy providers can deliver optimal care and achieve superior patient outcomes. Raintree’s commitment to innovation is evident through its strategic investments in AI technology, which streamline clinical documentation and enhance patient engagement. Key features of Raintree include its ONC-certified EHR, which is the first of its kind tailored specifically for rehabilitation therapy. This certification underscores the software's compliance with industry standards, ensuring that therapy organizations can operate securely and efficiently. Additionally, Raintree offers AI scribe technology that automates clinical documentation, allowing therapists to focus more on patient care rather than administrative tasks. The platform also includes robust patient engagement and communication tools, which facilitate better interactions between providers and patients, ultimately leading to improved satisfaction and outcomes. Furthermore, Raintree provides comprehensive revenue cycle management (RCM) solutions that help therapy practices optimize their financial processes. By integrating business intelligence and analytics, users can gain valuable insights into their operations, enabling them to make data-driven decisions that enhance efficiency and profitability. With a client base that includes 8 out of the 10 largest rehab therapy organizations and over 2,500 implementations nationwide, Raintree stands out as a leader in the industry, prioritizing compliance, security, and the specific needs of rehabilitation therapy providers.

Average Rating: 4.3/5.0

Total Reviews: 146

How Do G2 Users Rate Raintree Systems?

  • Has the product been a good partner in doing business?: 8.4/10 (Category avg: 9.0/10)
  • Quality of Support: 7.8/10 (Category avg: 8.6/10)
  • Ease of Admin: 7.0/10 (Category avg: 8.6/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind Raintree Systems?

  • Seller: Raintree Systems
  • Company Website:
  • Year Founded: 1983
  • HQ Location: Chandler, AZ
  • LinkedIn® Page: www.linkedin.com
    308 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Hospital & Health Care, Medical Practice
  • Company Size: 47% Medium, 36% Small

What Do G2 Reviewers Say About Raintree Systems?

AI-generated summary from verified user reviews

Pros
  • Users value the innovative features of Raintree Systems, enjoying streamlined workflows and comprehensive client management all in one place.
  • Users appreciate the ease of use of Raintree Systems, benefiting from streamlined workflows and integrated features.
  • Users value the efficiency of Raintree Systems, praising its streamlined workflows and innovative technology enhancements.
  • Users value the consistent support and responsiveness from Raintree Systems, enhancing their overall experience with the product.
  • Users value the business efficiency of Raintree Systems, enhancing clinic operations and streamlining billing processes effectively.
Cons
  • Users find Raintree Systems to be not user-friendly, struggling with a dated interface and overwhelming functionality.
  • Users find poor usability in Raintree Systems, struggling with overwhelming features and navigation challenges.
  • Users experience a steep learning curve and find Raintree Systems' usability challenging and frustrating without adequate support.
  • Users report a navigation difficulty due to the dated interface and lack of hot keys, affecting usability.
  • Users find difficult navigation in Raintree Systems due to its outdated interface and overwhelming functionality for new users.

What Are Recent G2 Reviews of Raintree Systems?

What Are G2 Users Discussing About Raintree Systems?

Mend

Patients rarely use portals, and EHRs were not designed to support the full patient journey. Mend solves both challenges by giving outpatient mental and behavioral healthcare organizations a fully integrated patient engagement platform that makes it easier for people to enter care, stay connected, and follow through with treatment. Mend is used by CCBHCs, Community Mental Health organizations, Substance Use and Alcohol Use treatment programs, group practices, and many other outpatient behavioral health providers with 25 or more caregivers. Our platform connects every major touchpoint in the outpatient experience so patients and staff can move seamlessly from scheduling to intake to ongoing communication without switching systems or navigating unnecessary steps. Organizations rely on Mend for self scheduling, digital intake, automated forms, two way patient messaging, reminders, Smart Waitlist matching, online payments, and video visits. Patients can complete everything from any device through a single integrated workflow, which significantly increases participation and reduces confusion and missed appointments. Mend works alongside leading EHR systems, which allows teams to enhance their operations without replacing their system of record. Staff reduce manual work, lower phone volume, and gain clearer insight into daily performance. Mend also provides AI attendance prediction, measurement based care automation, and real time operational dashboards that support higher provider utilization and stronger organizational outcomes. Patients gain a streamlined and accessible experience that supports timely treatment. Organizations gain higher show rates, increased revenue capture, and more time for mission centered work. Mend exists to make access to mental and behavioral healthcare more convenient for all and to help outpatient organizations deliver effective and compassionate care at scale.

Average Rating: 4.7/5.0

Total Reviews: 105

G2 Deal: Receive 3 months of Patient Scheduling with the purchase of Mend Enterprise

Receive 3 months of Patient Scheduling with the purchase of Mend Enterprise. Mend's patient engagement and telehealth platform helps healthcare organizations profitably scale their operations and care for more patients.

View this exclusive G2 deal

How Do G2 Users Rate Mend?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.0/10)
  • Quality of Support: 9.5/10 (Category avg: 8.6/10)
  • Ease of Admin: 9.3/10 (Category avg: 8.6/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind Mend?

Who Uses This Product?

  • Top Industries: Hospital & Health Care, Mental Health Care
  • Company Size: 53% Small, 31% Medium

What Do G2 Reviewers Say About Mend?

AI-generated summary from verified user reviews

Pros
  • Users value the convenience of remote communication with Mend, feeling listened to and comfortable discussing personal issues.
  • Users value the convenience of telehealth services, appreciating the comfort of discussing personal issues from home.
  • Users value the convenience of home appointments that Mend provides, making scheduling easy and accessible.
  • Users value the communication efficiency of Mend, enhancing comfort and relatability during interviews and wellness checks.
  • Users find the ease of use of Mend's video chat feature enhances comfort and connection during interviews.

What Are Recent G2 Reviews of Mend?

What Are G2 Users Discussing About Mend?

CentralReach

CentralReach is an EMR, practice management, and clinical platform for Applied Behavior Analysis (ABA) practices and others who provide autism and Intellectual and Developmental Disabilities (IDD) care. The web-based, HIPAA-compliant system integrates intake, scheduling, billing, claims management, mobile data collection, progress monitoring, documentation, business intelligence and analytics solutions, and more. CentralReach pairs with autism and IDD assessments, a learning management system, billing services, and a precision teaching solution. Large and midsized organizations are empowered to serve more clients with time-saving efficiencies and integrations in the all-in-one CentralReach platform. Protect PHI with HIPAA-compliant client intake and file storage; maximize reimbursements with powerful scheduling to deliver all authorized treatment hours; improve RCM cash flow across billing, claim scrubbing, clearinghouse integration, payment posting, invoicing, credit card processing, and secondary and tertiary insurance billing; and leverage business intelligence reporting and analytics to drive business growth. Therapy practices choose CentralReach to elevate care. The data collection and program management solution powers effective staff supervision, frequent client progress monitoring, and remote parent training, plus video modeling. Automations equip clinicians to spend less time on documentation and administration, and more time with clients, and the included CR Mobile app supports end-to-end care delivery, offline or online.

Average Rating: 3.7/5.0

Total Reviews: 60

How Do G2 Users Rate CentralReach?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 9.0/10)
  • Quality of Support: 7.9/10 (Category avg: 8.6/10)
  • Ease of Admin: 8.1/10 (Category avg: 8.6/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind CentralReach?

  • Seller: CentralReach
  • Year Founded: 2010
  • HQ Location: Fort Lauderdale, Florida
  • Twitter: @CentralReach
    1,506 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    420 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Mental Health Care, Individual & Family Services
  • Company Size: 63% Medium, 25% Small

What Are Recent G2 Reviews of CentralReach?

What Are G2 Users Discussing About CentralReach?

Profi

Profi is an all-in-one operating platform for professional service providers incl. coaches, consultants, trainers, therapists, and others. Built for professional service providers, Profi helps you easily streamline all operations and grow your business more efficiently. Trusted by 1000+ professionals, Profi allows you to: - Save 140 hours per year by automating busywork - Easily impress clients by providing a differentiating experience - Expand your business offerings You can use Profi as a solo provider, as a team of professionals, or as a business. Common use cases: - Schedule 1:1 and group coaching sessions with clients - Run sessions through built-in video conferencing tool or Zoom - Create and sell courses/programs - Track your clients' progress and engage them with forms - Charge membership or subscription fees - Get paid for sessions and other services through a unified billing system

Average Rating: 4.7/5.0

Total Reviews: 74

How Do G2 Users Rate Profi?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.0/10)
  • Quality of Support: 9.6/10 (Category avg: 8.6/10)
  • Ease of Admin: 9.5/10 (Category avg: 8.6/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 5.0/10 (Category avg: 10/10)

Who Is the Company Behind Profi?

  • Seller: Profi
  • Year Founded: 2021
  • HQ Location: Los Angeles, CA
  • Twitter: @Profi_io
    96 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    24 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Marketing and Advertising, Professional Training & Coaching
  • Company Size: 85% Small, 14% Medium

What Do G2 Reviewers Say About Profi?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use of Profi, highlighting its intuitive design and excellent support from the team.
  • Users commend the exceptional customer support from Profi, highlighting dedicated assistance and prompt responses during onboarding.
  • Users love the comprehensive features of Profi, including customizable coaching programs and outstanding support during onboarding.
  • Users praise the all-in-one solution of Profi, streamlining tools and enhancing management for coaching programs.
  • Users find Profi's interface intuitive, allowing easy navigation and seamless integration of various coaching tools and resources.
Cons
  • Users find the limited features of Profi frustrating, especially regarding branding and assessment customization.
  • Users report challenges due to the lack of telephone support, relying solely on email for assistance instead.
  • Users desire more customization options in Profi, feeling limited by the current branding and profile link setup.
  • Users find the lack of features like question re-ordering frustrating, but improvements are promised by support.
  • Users note limited customization options, wishing for more robust branding features despite appreciating the software's overall quality.

What Are Recent G2 Reviews of Profi?

What Are G2 Users Discussing About Profi?

RXNT

Integrated, customizable, ONC-certified clinical management and practice management software for healthcare providers and care organizations. Founded in 1999 and headquartered in Maryland, RXNT's suite of practice software tools will drive efficiency and accuracy, and better patient outcomes. Our software is tailored for many practice types and specialties, including ambulatory physicians, healthcare providers, medical billers, and other health organizations throughout the United States. RXNT's software offer a wide range of functionality, such as E-Prescribing, Electronic Health Records, Patient Engagement, Medical Billing, Patient Scheduling, and more. Additionally, RXNT provides an all-in-one Full Suite system, which integrates all products for an seamless user experience. Over 100 million prescriptions have been transmitted and 5 billion claims processed using RXNT's software. Simple, transparent pricing includes a free onboarding and training period, free data transfer, forever free in-house support, free mobile applications, and no "hidden fees." Our mobile applications for iOS and Android phones and tablets allow providers to e-prescribe, manage patient information, charge capture, schedule providers and practice resources, and check in patients from anywhere. Key features of RXNT include its HIPAA-compliant and ONC-ACB-certified status, ensuring that user data is secure and meets regulatory standards. The software is also Surescripts-certified, EPCS-certified, and PDMP-connected, which enhances its functionality in e-prescribing and medication management. RXNT's commitment to transparency is reflected in its straightforward pricing model, which includes free onboarding and training, free data transfer, and ongoing in-house support without hidden fees. The availability of mobile applications for iOS and Android devices further empowers healthcare providers to manage patient information, schedule appointments, and e-prescribe from virtually anywhere. RXNT has received recognition for its contributions to the healthcare technology landscape. It was named the Best Overall E-Prescribing Software in 2024 by Forbes Advisor and was ranked on the Inc. 5000 list of The Most Successful Companies in America for four consecutive years. Additionally, RXNT has been acknowledged as a "true trailblazer" and ranked among the Top 100 Healthtech Companies by the Healthcare Technology Report, further solidifying its reputation in the industry. With hundreds of Gartner Research Report Badges awarded for Top Software, RXNT continues to demonstrate its commitment to innovation and excellence in healthIT.

Average Rating: 4.2/5.0

Total Reviews: 49

How Do G2 Users Rate RXNT?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.0/10)
  • Quality of Support: 8.0/10 (Category avg: 8.6/10)
  • Ease of Admin: 8.3/10 (Category avg: 8.6/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind RXNT?

  • Seller: RXNT
  • Company Website:
  • Year Founded: 1999
  • HQ Location: Annapolis, Maryland
  • LinkedIn® Page: www.linkedin.com
    144 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Hospital & Health Care, Medical Practice
  • Company Size: 62% Small, 32% Medium

What Are Recent G2 Reviews of RXNT?

What Are G2 Users Discussing About RXNT?

NueMD

NueMD is an easy-to-use, cloud-based medical billing system that shortens the reimbursement cycle and increases efficiency in practices. Serve your clients better with NueMD's detailed reports on revenue trends, collection aging, and payment status. With an established client base of over 24,000 users in 50 states, NueMD is the secure choice for medical billing.

Average Rating: 3.9/5.0

Total Reviews: 26

How Do G2 Users Rate NueMD?

  • Has the product been a good partner in doing business?: 5.4/10 (Category avg: 9.0/10)
  • Quality of Support: 6.9/10 (Category avg: 8.6/10)
  • Ease of Admin: 5.4/10 (Category avg: 8.6/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind NueMD?

Who Uses This Product?

  • Top Industries: Medical Practice, Hospital & Health Care
  • Company Size: 81% Small, 15% Medium

What Are Recent G2 Reviews of NueMD?

What Are G2 Users Discussing About NueMD?

DemandHub

DemandHub enables customer interactions that drive business results. We improve how you communicate with your customers and capture valuable feedback. This enables your team to make better decisions that drive business results and improve your customer experience.

Average Rating: 4.8/5.0

Total Reviews: 58

How Do G2 Users Rate DemandHub?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.0/10)
  • Quality of Support: 9.8/10 (Category avg: 8.6/10)
  • Ease of Admin: 9.6/10 (Category avg: 8.6/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind DemandHub?

  • Seller: DemandHub
  • HQ Location: Mississauga, Ontario
  • Twitter: @DemandHub
  • LinkedIn® Page: www.linkedin.com
    19 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Automotive, Hospital & Health Care
  • Company Size: 95% Small, 3% Medium

What Do G2 Reviewers Say About DemandHub?

AI-generated summary from verified user reviews

Pros
  • Users value the responsive and effective support of DemandHub, appreciating quick issue resolutions and automation.
  • Users appreciate the responsive and effective customer support of DemandHub, resolving issues quickly and efficiently.
  • Users appreciate the ease of use of DemandHub, benefiting from its automation and intuitive interface.
  • Users value the responsiveness and efficiency of DemandHub, appreciating quick issue resolution and time-saving automation.
  • Users appreciate the efficiency of DemandHub, benefiting from quick issue resolution and time-saving automation.
Cons
  • Users express a desire for a 'Dark Mode' feature in DemandHub to enhance their user experience.
  • Users regret the absence of a Dark Mode, which limits customization and usability during low-light conditions.

What Are Recent G2 Reviews of DemandHub?

What Are G2 Users Discussing About DemandHub?

Emma Stein
ES
Researched and written by Emma Stein
Updated