Package tracking software, also known as delivery management or mailroom management software, tracks personal packages and deliveries in an office space, shared building (e.g., coworking space), or residential building. Package tracking software streamlines the process of tagging delivered packages, notifying employees or residents of delivered packages, accepting digital signatures, and releasing of those packages. Package tracking software can provide asset and inventory tracking along with management capabilities, as well as create a history of delivered signatures and transactions. Ultimately, package tracking software ensures accountability of mail and packages throughout the entire delivery lifecycle. Package tracking software is specifically not for courier delivery management or supply chain management, and while the solution streamlines package operations, it does not organize delivery logistics or operations. Package tracking software can integrate with property management systems as well as with existing hardware, such as barcode scanners or label printers.
To qualify for inclusion in the Package Tracking category, a product must:
- Log the status of delivered packages
- Send out notifications about the status of delivered packages
- Provide inventory tracking capabilities
- Accept digital signatures
- Store package or client data relevant to transaction or signature history
- Remain separate from courier delivery management or supply chain management
