Best Outbound Call Tracking Software - Page 7

How Many Outbound Call Tracking Software Products Does G2 Track?

Total Products under this Category: 185

Category Stats (Sep 2026)

  • Average Rating: 4.52/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Artisan (+2.14%) - Among all products in this category, Artisan recorded the largest rating increase compared to last month

Last updated: September 29, 2026

How Does G2 Rank Outbound Call Tracking Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 119,200+ Authentic Reviews
  • 185+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Outbound Call Tracking Software

G2 Grid® for Outbound Call Tracking Software plotting products by satisfaction and market presence

Highlighted products: HubSpot Sales Hub, Nooks, Orum, Quo, Agentforce Sales (formerly Salesforce Sales Cloud), Aircall, CloudTalk, and Salesloft.

Underlying data: [Grid® JSON](https://www.g2.com/categories/outbound-call-tracking/grids.json?focus%5B%5D=hubspot-sales-hub&focus%5B%5D=nooks&focus%5B%5D=orum&focus%5B%5D=quo-quo&focus%5B%5D=agentforce-sales-formerly-salesforce-sales-cloud&focus%5B%5D=aircall&focus%5B%5D=cloudtalk&focus%5B%5D=salesloft)

Bigly Sales

Bigly Sales runs outbound and inbound calling as a managed service rather than a developer API. You bring a list and a script. We build the agent around your qualifying questions, run the campaign, and hand your rep a live conversation with the transcript and qualification answers already in your CRM. The company has been building voice AI since 2020 and moved to fully managed AI calling in 2024. Volume runs above 500,000 calls a month across more than 30 industries, on 200+ whitelisted lines with a 99.9% uptime SLA. Typical time from signature to first live call is three days. Compliance controls are built into the dial path rather than audited afterwards. Consent status, calling windows in the recipient's own time zone, and Do Not Call scrubbing are checked before a number is dialed. Bigly Sales is not the right purchase for everyone. Below roughly 400 calls a month a disciplined rep with a phone alert is cheaper and works fine, and teams that want to own the orchestration layer themselves are better served by a raw voice API.

Average Rating: 5.0/5.0

Total Reviews: 5

How Do G2 Users Rate Bigly Sales?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)

Who Is the Company Behind Bigly Sales?

Who Uses This Product?

  • Company Size: 80% Small, 20% Medium

What Do G2 Reviewers Say About Bigly Sales?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use of Bigly Sales, making it simple to execute marketing strategies effortlessly.
  • Users value the convenience of centralized contact management with Bigly Sales, streamlining communication and organization.
  • Users appreciate the seamless onboarding process of Bigly Sales, making it easy to set up and execute marketing strategies.
  • Users love the easy setup of Bigly Sales, appreciating the guided onboarding for smooth marketing execution.
  • Users love the marketing automation of Bigly Sales, appreciating its seamless onboarding and execution for outreach efforts.
Cons
  • Users note the missing features in Bigly Sales but appreciate the transparency in its development roadmap.
  • Users often experience slow website performance with Bigly Sales, affecting their overall efficiency and satisfaction.

What Are Recent G2 Reviews of Bigly Sales?

CommPeak

Driving Contact Center Performance to Its Peak - CommPeak helps contact centers optimize inbound and outbound communication with cloud-based solutions that boost agent productivity and expand reach. From predictive dialing and omnichannel conversations to VoIP and DID numbers, our services keep operations connected and performing at their best. Our Products - Our global offering includes premium A–Z termination, SMS and messaging, CloudPBX, DID numbers, HLR LookUp, and a free softphone for business calling. Supported by AI insights, Tier 1 connectivity, and a robust provider network, CommPeak provides scalable solutions to control costs and optimize communication. * CommPeak Dialer – An AI-powered dialer maximizes talk time and reduces wait time by routing calls based on real-time agent availability with flexible workflows, adaptable dialing strategies, and omnichannel reach. * CloudPBX – a cloud phone system for global and distributed teams, integrating with CRMs and business tools while providing real-time control over performance, routing, and call quality. * TextPeak SMS Messaging – A messaging platform for handling high volume SMS campaigns and omnichannel conversation, complete with a shared team inbox. * SIP Trunking – premium A–Z voice termination that delivers secure, high-quality connectivity, with flexible routing and cost controls that scale capacity as needed. * DID Numbers – secure local, cost-effective numbers to expand your presence worldwide and connect with customers in key markets. * HLR LookUp – A number validation service so you only connect with active leads and avoid wasting time on unreachable contacts. * Softphone – A free, user-friendly application for business calling that supports SIP accounts and remote teams from browser or desktop. Turning Engagement Into Results - Every interaction can become a business win with tools that improve how agents connect with leads and customers. * Live Monitoring - gives managers real-time visibility and control over activity. * Omnichannel Outreach - extends engagement beyond voice by enabling agents to reach customers and leads through SMS, WhatsApp, or Telegram Bot. * Tier 1 Connectivity - backs every call with Tier 1 quality, providing reliable global reach and consistently high-quality connections. * AI Call Analysis - turn calls into insights. Every call becomes a searchable transcript, with AI summaries that highlight tone and resolution. Turning Communication Into Measurable Outcomes - CommPeak solutions deliver tangible results. * Boosts Agent Productivity - through structured workflows and clear task ownership. * Reduces Operational Costs - with premium A–Z termination and optimized processes. * Supports Data-Driven Decisions - by providing performance insights that guide strategy. * Scales for Growth - with global coverage, multiple PoPs, and dedicated customer success managers. * Drives Lead Engagement and Sales - by improving targeting, timing, and personalization across channels. * Strengthens Customer Experience - with consistent, well-timed communication routed to the right agent. Reliability and Security at Every Level - CommPeak provides the infrastructure and security to keep communication connected and protected. * 55+ Tier 1 connections * 10 global PoPs * PSTN replacement in 45+ countries Security is prioritized with end-to-end encryption, masked contact details, and custom user permissions. Behind every service is in-house expertise, from proprietary solutions to dedicated onboarding and 24/7 live support.

Average Rating: 4.4/5.0

Total Reviews: 6

How Do G2 Users Rate CommPeak?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)

Who Is the Company Behind CommPeak?

  • Seller: CommPeak
  • Year Founded: 2011
  • HQ Location: Wan Chai, HK
  • Twitter: @CommPeak
    25 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    112 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 50% Medium, 50% Small

What Are CommPeak's Pros and Cons?

Pros
  • Easy Setup (1 reviews)
  • Setup Ease (1 reviews)
Cons
  • Expensive (1 reviews)
  • Poor Customer Support (1 reviews)
  • Unethical Sales (1 reviews)
  • Unethical Sales Practices (1 reviews)

What Are Recent G2 Reviews of CommPeak?

What Are G2 Users Discussing About CommPeak?

eGain Call Track

eGain CallTrack™ is a dynamic case management and call tracking solution that helps companies provide quick, high-quality, and cost-efficient resolution of customer issues across traditional and emerging interaction channels.

Average Rating: 4.6/5.0

Total Reviews: 5

How Do G2 Users Rate eGain Call Track?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.2/10)
  • Personalization: 9.6/10 (Category avg: 8.8/10)
  • Record Prospect Data: 8.3/10 (Category avg: 8.8/10)
  • Information Locater: 9.2/10 (Category avg: 8.7/10)

Who Is the Company Behind eGain Call Track?

  • Seller: eGain
  • Year Founded: 1997
  • HQ Location: Sunnyvale, CA
  • Twitter: @eGain
    2,498 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    776 employees on LinkedIn®
  • Ownership: NasdaqCM:EGAN

Who Uses This Product?

  • Company Size: 80% Medium, 20% Large

What Do G2 Reviewers Say About eGain Call Track?

AI-generated summary from verified user reviews

Pros
  • Users find the customer support of eGain Call Track to be fantastic and always responsive, enhancing their experience.
  • Users find eGain Call Track very easy to use and integrate, enhancing their overall call tracking experience.
  • Users value the easy integrations of eGain Call Track, enhancing usability with other solutions for seamless operations.
  • Users appreciate the easy setup of eGain Call Track, enabling quick integration and minimal training requirements.
  • Users value the powerful features of eGain Call Track, enhancing efficiency and simplifying the interaction process.
Cons
  • Users occasionally experience delays during peak hours, especially with high call volumes impacting system response time.

What Are Recent G2 Reviews of eGain Call Track?

What Are G2 Users Discussing About eGain Call Track?

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LeadDesk

LeadDesk is a cloud-based contact center software for high volume sales and customer-service. Customers range from SMB to large Enterprise customers. Other major customer industries include; media, security services, energy, telecommunication, financial services, market research, and fundraising. Our intelligent tools allow you to maximize call-efficiency and help you sell more. LeadDesk can be used stand-alone or integrated with CRM systems. Our customers boost agent productivity with highly efficient call handling, seamless VoIP/GSM/PBX connectivity, integrated contacts lists, contacts data management, and advanced monitoring and reporting. LeadDesk is cloud-based and highly scalable. Sales organizations choose LeadDesk because they close more, have no downtime, no start-up costs, and lower OPEX.

Average Rating: 4.0/5.0

Total Reviews: 12

How Do G2 Users Rate LeadDesk?

  • Has the product been a good partner in doing business?: 7.1/10 (Category avg: 9.2/10)
  • Personalization: 9.7/10 (Category avg: 8.8/10)
  • Record Prospect Data: 8.7/10 (Category avg: 8.8/10)
  • Information Locater: 8.7/10 (Category avg: 8.7/10)

Who Is the Company Behind LeadDesk?

  • Seller: LeadDesk
  • Year Founded: 2010
  • HQ Location: 00500 Helsinki, FI
  • Twitter: @LeadDesk
    461 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    200 employees on LinkedIn®
  • Ownership: HEL: LEADD

Who Uses This Product?

  • Company Size: 50% Medium, 42% Small

What Do G2 Reviewers Say About LeadDesk?

AI-generated summary from verified user reviews

Pros
  • Users love the intuitive and user-friendly interface of LeadDesk, simplifying navigation and enhancing productivity.
  • Users appreciate the intuitive and user-friendly interface of LeadDesk, enhancing efficiency for agents and managers alike.
  • Users praise the user-friendly interface of LeadDesk, highlighting its intuitive navigation for agents and managers.
  • Users value the intuitive and user-friendly interface of LeadDesk, simplifying navigation and enhancing productivity.
  • Users appreciate the intuitive and user-friendly interface of LeadDesk, facilitating easy navigation and accessibility of features.
Cons
  • Users report poor customer support, highlighting a need for improvement despite overall satisfaction with the product.
  • Users experience occasional call clarity issues, though the support team promptly addresses them when they occur.
  • Users experience occasional call clarity issues, but the support team promptly addresses them when they arise.
  • Users find the customer service lacking, describing it as poor and misleading, with unclear contract terms.
  • Users find the difficult learning curve challenging, particularly those new to similar software systems.

What Are Recent G2 Reviews of LeadDesk?

What Are G2 Users Discussing About LeadDesk?

Selling.com

Selling.com is a B2B pipeline generation platform that allows sales teams to address outbound challenges such as lack of accurate data and inefficient process from using multiple sales tools. It helps companies spearhead outbound growth using: 1. 97% accurate B2B contact data: real-time verification, 220M+ profiles and 75M+ mobile numbers, multi-source buying intent signals, and more. 2. Advanced search filters: target accounts by SIC & NAICS codes, delivery radius & ZIP codes, suppression list and technographic filters, and more. 3. Built-in sales engagement: email and call sequences, auto-dialer, multiple mailbox integration, and much more. 4. AI-based automations to eliminate repetitive work: workflows, AI email sequence generator, AI email generator, AI call coaching, and more. Selling.com started in 2019 to address the B2B data inaccuracies of established players. As a testament of its promise to companies struggling with outbound, it uses its own tool to create 95% of pipeline through cold calls and emails.

Average Rating: 4.6/5.0

Total Reviews: 150

How Do G2 Users Rate Selling.com?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.2/10)
  • Personalization: 8.3/10 (Category avg: 8.8/10)
  • Record Prospect Data: 9.2/10 (Category avg: 8.8/10)

Who Is the Company Behind Selling.com?

Who Uses This Product?

  • Who Uses This: Sales Manager, Business Development Manager
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 48% Medium, 31% Small

What Do G2 Reviewers Say About Selling.com?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use of Selling.com, benefiting from its intuitive interface and efficient filtering features.
  • Users appreciate the ease of use and accurate information provided by Selling.com for effective outreach and lead generation.
  • Users highlight the accurate and proactive contact information from Selling.com, enhancing their marketing efforts and lead generation.
  • Users find Selling.com’s efficient lead generation features invaluable for quickly acquiring new business contacts.
  • Users value the accuracy of information provided by Selling.com, enhancing trust and effectiveness in their prospecting efforts.
Cons
  • Users experience inaccurate data and unclear credit limits, impacting the value of Selling.com leads.
  • Users report outdated contacts with high bounce rates and missing phone numbers, affecting their outreach efforts.
  • Users find outdated information in Selling.com makes lead quality unreliable, leading some to switch to alternatives.
  • Users report significant data inaccuracy, with high bounce rates and missing or incorrect contact information.
  • Users report inaccuracy in mobile data, with discrepancies across regions and dissatisfaction with the lookalike feature.

What Are Recent G2 Reviews of Selling.com?

What Are G2 Users Discussing About Selling.com?

TrackDrive

TrackDrive is a Call Tracking Platform that is linked to your existing VOIP provider to manage your call tracking advertising optimization and call routing.

Average Rating: 4.5/5.0

Total Reviews: 5

How Do G2 Users Rate TrackDrive?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.2/10)
  • Personalization: 7.0/10 (Category avg: 8.8/10)
  • Record Prospect Data: 8.0/10 (Category avg: 8.8/10)
  • Information Locater: 8.3/10 (Category avg: 8.7/10)

Who Is the Company Behind TrackDrive?

  • Seller: TrackDrive
  • Year Founded: 2016
  • HQ Location: Colorado Springs, US
  • Twitter: @trackdrivenet
    10 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    9 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 80% Small, 20% Medium

What Do G2 Reviewers Say About TrackDrive?

AI-generated summary from verified user reviews

Pros
  • Users commend the call recording feature of TrackDrive for its reliability and seamless integration in performance marketing.
  • Users praise the exceptional customer support of TrackDrive, highlighting prompt and effective assistance whenever needed.
  • Users love the ease of use of TrackDrive, finding integration and campaign setup intuitive and straightforward.
  • Users highlight the easy setup of TrackDrive, enabling quick integration and user-friendly campaign management.
  • Users appreciate the intuitive setup and excellent support of TrackDrive, making performance marketing management easy and efficient.
Cons
  • Users desire a missing AI feature in TrackDrive that could enhance efficiency by automating calls and data collection.
  • Users find the not intuitive features of TrackDrive make setup challenging and support necessary for proper configuration.
  • Users experience poor customer support as features often require assistance and are not configured correctly.
  • Users face recording issues due to poorly configured features that hinder proper functionality and require frequent support intervention.

What Are Recent G2 Reviews of TrackDrive?

ARMOR®

Struggling with spam flags and declining answer rates? Protect every call with the ARMOR® Total Call Deliverability Platform. When answer rates drop, pipelines suffer. ARMOR® helps sales teams, call centers, and compliance-minded organizations keep numbers cleaner and answer rates higher—so more calls turn into conversations, less time is wasted on dead dials, and pipelines grow stronger. Our award-winning solution includes: - On-Demand Testing: Are you flagged? Get the most accurate and actionable Caller ID spam flag check on the market. Real screenshots. Real human subscribers. All major carriers. - Ongoing Monitoring: Stop worrying and start dialing with confidence. We monitor your numbers for flags and other threats so you can focus on outreach. - Flag Alerts: Get notified when your numbers are flagged, so you can adjust strategy before spam/scam flags tank your connect rates. - Proactive Remediation: Over 25,000 spam flags remediated this year alone. Benefit from our deep carrier relationships and the industry's #1 data-backed remediation process. - Performance Analytics: Fine-tune strategy with advanced, AI-powered call and connection rate analytics. Identify issues. Spot opportunities. Optimize answer rates. - Technology Agnostic Implementation: Works on top of your existing technology infrastructure. No need to change dialers, carriers, or tech stack. Developed by experts who worked directly for the analytics engines that power carrier algorithms, ARMOR® delivers the most comprehensive protection layer built for long-term number reputation. The results speak for themselves. ARMOR® has been recognized with multiple industry awards, including MSP Today’s Product of the Year and the Sales and Marketing (SAMMY) Growth Catalyst honors, and is trusted by leading organizations in financial services, real estate, healthcare, and technology. Get ARMOR® protection — and improve business outcomes.

Average Rating: 4.8/5.0

Total Reviews: 4

How Do G2 Users Rate ARMOR®?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)

Who Is the Company Behind ARMOR®?

  • Seller: ARMOR®
  • Year Founded: 2025
  • HQ Location: N/A
  • Twitter: @armorconnect
  • LinkedIn® Page: www.linkedin.com
    5 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of ARMOR®?

Corefactors

Corefactors is a RevOps-enabling end-to-end CRM platform. The platform aims to cater to the growing need for a unified platform to manage customer relations and customer-facing teams. With the proliferation of customer touchpoints, intensifying competition, and ever-heightening customer expectations, Corefactors CRM enables the RevOps ecosystem and reduces revenue leakages by aligning them and creating a 360⁰ view of customer and business.

Average Rating: 4.5/5.0

Total Reviews: 11

How Do G2 Users Rate Corefactors?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.2/10)

Who Is the Company Behind Corefactors?

  • Seller: Corefactors
  • Year Founded: 2013
  • HQ Location: Bengaluru, IN
  • Twitter: @AICorefactors
    45 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    63 employees on LinkedIn®
  • Phone: +91 80673 35577

Who Uses This Product?

  • Company Size: 45% Small, 27% Large

What Do G2 Reviewers Say About Corefactors?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Corefactors, highlighting its quick setup and seamless communication workflows.
  • Users appreciate the responsive customer support of Corefactors, enhancing communication workflows and overall efficiency.
  • Users value the powerful automation features of Corefactors, enhancing efficiency across sales, marketing, and support.
  • Users appreciate the powerful automation features of Corefactors, reducing manual work and enhancing communication efficiency.
  • Users appreciate the easy integrations of Corefactors, enhancing their communication workflows and automating processes seamlessly.
Cons
  • Users experience dashboard issues with lag, limited customization, and inadequate training materials impacting usability and performance.
  • Users find limited customization options in Corefactors, affecting their ability to tailor the platform effectively.
  • Users face challenges due to limited advanced analytics and customization options, hindering deeper insights and flexibility.
  • Users experience poor customer support, particularly during peak hours, which hampers effective issue resolution.
  • Users notice slow loading times on the dashboard, which hampers their overall experience with Corefactors.

What Are Recent G2 Reviews of Corefactors?

What Are G2 Users Discussing About Corefactors?

DialLink

DialLink is a business phone system built specifically for SMBs and startups to solve the problem of scattered, hard-to-manage customer communication. It brings advanced call handling, AI voice agents, and business messaging into a single, centralized platform, so teams can manage inbound and outbound communication without relying on personal phones or disconnected tools. Instead of missed calls, lost messages, and unclear ownership, DialLink gives your team one place to see every interaction, know who responded, and keep conversations organized. This helps reduce missed opportunities, improve response times, and deliver a more consistent, professional customer experience. DialLink is designed to be easy to set up and manage, even for non-technical teams. You can get started quickly without IT support, configure call flows with simple settings, and adapt the system as your business grows. With an affordable total cost of ownership, DialLink gives you professional communication capabilities without the high costs and complexity of traditional business phone systems. With built-in AI voice agents, DialLink ensures calls are handled even during busy periods or outside business hours. AI voice agents can answer calls, capture key details, route inquiries, and summarize conversations, so your team stays responsive without adding complexity or without adding extra overhead to the team.

Average Rating: 4.9/5.0

Total Reviews: 4

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How Do G2 Users Rate DialLink?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)
  • Information Locater: 7.8/10 (Category avg: 8.7/10)

Who Is the Company Behind DialLink?

  • Seller: DialLink
  • Company Website:
  • Year Founded: 2024
  • HQ Location: Miami Beach, US
  • Twitter: @DialLinkCorp
    3 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    14 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 75% Small, 25% Medium

What Do G2 Reviewers Say About DialLink?

AI-generated summary from verified user reviews

Pros
  • Users commend the fast and efficient customer support of DialLink, enhancing their overall experience with the service.
  • Users find DialLink to be very user-friendly, with easy setup and efficient AI voice agents enhancing their experience.
  • Users value the ease of use of DialLink, praising its simple setup and efficiency in meeting business needs.
  • Users love the easy scheduling feature of DialLink, allowing immediate phone number use upon account setup.
  • Users appreciate the versatile features of DialLink, enabling seamless automation for inbound calls and effective communication.
Cons
  • Users face voicemail issues with DialLink, as Ubiquiti VoIP desk phones are currently unsupported.

What Are Recent G2 Reviews of DialLink?

SureConnect

Achieve up to 30% dial-to-connect rates with SureConnect. Eliminate wasted dials on non-mobiles and voicemails, and empower your reps to book 3–5x more opportunities.

Average Rating: 5.0/5.0

Total Reviews: 4

How Do G2 Users Rate SureConnect?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)
  • Personalization: 10.0/10 (Category avg: 8.8/10)
  • Record Prospect Data: 10.0/10 (Category avg: 8.8/10)
  • Information Locater: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind SureConnect?

Who Uses This Product?

  • Company Size: 75% Small

What Do G2 Reviewers Say About SureConnect?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of SureConnect, making outreach and contact management simple and efficient.
  • Users value the sales efficiency of SureConnect, enabling more time for meaningful conversations with high-intent prospects.
  • Users appreciate the time-saving efficiency of SureConnect, allowing more focus on meaningful conversations and outreach.
  • Users value the CRM integration of SureConnect, making outreach efficient and prioritizing contacts by connect rates.
  • Users find the easy setup of SureConnect immensely helpful, streamlining their outreach and improving efficiency.
Cons
  • Users often face inaccurate data with SureConnect, leading to misleading assessments of leads.
  • Users experience false positives with SureConnect, identifying leads incorrectly as valid and complicating the sales process.

What Are Recent G2 Reviews of SureConnect?

Twilio Click to Call for SuiteCRM

Twilio Click to Call for SuiteCRM is the plugin that can completely automate your workflow operations. For easing the communication process with customers no other option is better than our plugin. Here, we are going to introduce you to some features and functionalities of this extension. Twilio is a cloud communication platform, which acts as a bridge of communication in the modern world. Here, we are going to draw a clear picture of this astonishing plugin so you can understand the benefits. *Features of Click to Call* 1: Connect with Customers in one-click Whether you are from the sales department or customer service division, we are quite sure that you need to contact tons of leads, prospects, and customers in a day. Twilio Click to Call is a perfect fit because it will let you dial customer phone numbers in just one click. No need to waste time manually dialing phone numbers anymore. 2: Record Crucial Customer’s Conversation Every conversation ever made through our plugin will be recorded and kept safe as well. In case, you miss some crucial insight during the first encounter with a customer you can listen to the recording. Instead of asking customers to repeat themselves, which can downgrade the customer experience as well. 3: Seamless Integration with SuiteCRM The plugin is completely capable of integrating with SuiteCRM, which is also one of the most used CRM (Customer Relationship Management) software globally. No matter, which version of SuiteCRM you are using, this plugin can easily integrate with it.

Average Rating: 4.6/5.0

Total Reviews: 4

How Do G2 Users Rate Twilio Click to Call for SuiteCRM?

  • Personalization: 7.5/10 (Category avg: 8.8/10)
  • Record Prospect Data: 9.2/10 (Category avg: 8.8/10)
  • Information Locater: 9.2/10 (Category avg: 8.7/10)

Who Is the Company Behind Twilio Click to Call for SuiteCRM?

  • Seller: Outright Store
  • Year Founded: 2014
  • HQ Location: Noida, Uttar Pradesh
  • Twitter: @outrightstore
    624 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    3 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 60% Large, 40% Medium

What Are Recent G2 Reviews of Twilio Click to Call for SuiteCRM?

What Are G2 Users Discussing About Twilio Click to Call for SuiteCRM?

Artisan

Artisan is the AI-first platform for outbound sales, powered by Ava, the autonomous AI BDR. Fast-growing startups and enterprise revenue teams use Ava to scale pipeline without scaling headcount. You own the strategy and the guardrails. Ava owns the execution. She searches 250M+ verified B2B contacts, enriches every prospect with 22+ data sources, and prioritizes leads using intent signals like funding rounds and leadership hires. She writes and sends personalized outreach, tests dozens of message variants per campaign, and shifts volume toward what's working. When replies come in, Ava qualifies leads, handles objections, and books meetings on your reps' calendars. Reps dial from the native AI dialer, with a brief before every call and a distilled follow-up after. Every outbound motion, one platform: Intent-driven cold outbound, triggered by real-time signals and website visitor data CRM campaigns that re-engage MQLs, event leads, closed-lost deals, and churned accounts Upsell and cross-sell campaigns using account and product usage data, sent on behalf of each account owner Built to run inside your stack, not replace it. Salesforce and HubSpot sync bi-directionally, Ava respects account ownership so she never crosses territory lines, custom webhooks bring in your own data, and every email sends from your reps' names on your own domains, so outreach reads like it came from them. Enterprise-grade control at any scale. Approve before sending or run fully autonomous, lock tone and CTAs, set banned phrases, and define escalation rules for when a human steps in. Artisan is SOC 2 Type II certified with SSO/SAML, advanced security controls, and audit logs. Every plan includes CSM support and onboarding; enterprise rollouts add a forward-deployed strategist who builds and launches your motion with you. Trusted by revenue teams at SaaStr, SumUp, CookUnity, Quora, and Informa.

Average Rating: 4.2/5.0

Total Reviews: 53

How Do G2 Users Rate Artisan?

  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 9.2/10)

Who Is the Company Behind Artisan?

  • Seller: Artisan
  • Company Website:
  • Year Founded: 2023
  • HQ Location: San Francisco
  • Twitter: @GetArtisanAI
    2,176 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    311 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 75% Small, 14% Medium

What Do G2 Reviewers Say About Artisan?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the great customer support provided by Artisan, enhancing their overall experience with the tool.
  • Users commend Artisan for its rich features and excellent customer support, making it the best AI-driven SDR tool.
  • Users find Artisan's intuitive interface easy to navigate, enhancing their overall experience and effectiveness in outreach.
  • Users appreciate the effective lead generation of Artisan, experiencing significant results with successful sales outreach.
  • Users love how Artisan's automation cuts down manual workflow time, making outbound campaigns efficient and manageable.
Cons
  • Users report inaccuracy in lead targeting and poor email quality, leading to frustration and lack of results.
  • Users criticize the limited functionality of Artisan, highlighting poor UI and lack of quality lead generation.
  • Users report data inaccuracy affecting lead quality, with a clunky UI and ineffective messaging strategy.
  • Users find the product to be expensive relative to its underwhelming performance and disappointing outreach capabilities.
  • Users find the learning curve steep, struggling with poorly functioning AI and a lack of intuitive messaging control.

What Are Recent G2 Reviews of Artisan?

DaVinci

Introducing DaVinci by AMC Technology – the leading contact center platform for cloud, premise, and hybrid setups. With a 99% uptime, DaVinci emphasizes secure Identity & Access Management, centralizing and securing customer data for AI training and real-time analytics. Its Enterprise Application Framework supports custom and pre-built applications, offering complete customization, UI ownership, and connectivity with any communication channel. DaVinci enables contact centers to choose and consolidate applications for voice, chat, SMS, etc., providing best-of-breed solutions without compromising the agent experience. DaVinci Agent offers advanced telephony features for enhanced customer interactions. Powered by AMC Technology's 27 years of expertise in contact center and CRM integration, DaVinci is designed to improve customer experiences through increased agent efficiency and personalization. Book a demo to explore DaVinci's versatile and powerful solutions for elevating your contact center's performance and customer satisfaction.

Average Rating: 4.7/5.0

Total Reviews: 14

How Do G2 Users Rate DaVinci?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.2/10)

Who Is the Company Behind DaVinci?

Who Uses This Product?

  • Company Size: 64% Large, 21% Small

What Are Recent G2 Reviews of DaVinci?

What Are G2 Users Discussing About DaVinci?

Dialfire

Dialfire instantly turns your browser into a complete outbound call center.

Average Rating: 4.2/5.0

Total Reviews: 3

How Do G2 Users Rate Dialfire?

  • Has the product been a good partner in doing business?: 6.7/10 (Category avg: 9.2/10)
  • Personalization: 9.2/10 (Category avg: 8.8/10)
  • Record Prospect Data: 9.2/10 (Category avg: 8.8/10)
  • Information Locater: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Dialfire?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Dialfire?

What Are G2 Users Discussing About Dialfire?

Predictive Dialer & Voice Broadcast Dialer

FREE 7 day 5 seat FREE TRIAL - Easy inbound/outbound CRM Dialiranng system that allows an agent to dial up to 5 lines per available agent at the same time and take in bound calls. 3 way & transfer calls. Real time monitoring/coaching. Customizable Features Include: Caller ID, Agent Scripts, Dispositions, Data Fields, Call Recordings, Dialer reports, Prerecorded answering machine Message, Send Premade Emails, Record Calls & More. World class support NO CONTRACTS - NO HIDDEN FEES - NO SUPRISES http://tmaxdialer.com

Average Rating: 5.0/5.0

Total Reviews: 3

How Do G2 Users Rate Predictive Dialer & Voice Broadcast Dialer?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)

Who Is the Company Behind Predictive Dialer & Voice Broadcast Dialer?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Predictive Dialer & Voice Broadcast Dialer?

Julie Jung
JJ
Researched and written by Julie Jung
Updated October 3, 2024