Qwaiting
Qwaiting is a leading SaaS-focused queue management software that helps industries deliver faster, smarter, and more personalized experiences. Designed for enterprises and growing businesses, Qwaiting replaces frustration with freedom. It lets customers check in virtually, wait remotely, and get served seamlessly, while giving organizations real-time visibility into operations, staff performance, and customer flow. From retail and healthcare to government offices and banks, Qwaiting helps businesses increase service efficiency, boost satisfaction, and turn waiting time into engagement time. With intuitive setup, multi-location management, and predictive data insights, Qwaiting integrates effortlessly into your daily operations and brand experience. Trusted globally by leaders like DHL Express, Skechers, Singtel, the Ministry of Health Singapore, and Changi Airport, Qwaiting empowers organizations to move from managing queues to mastering customer experiences. Start your transformation today with a free 14-day trial. No credit card required.
Average Rating: 4.8/5.0
Total Reviews: 9
How Do G2 Users Rate Qwaiting?
- Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)
- Communication: 9.2/10 (Category avg: 8.6/10)
- AI Text Generation: 6.7/10 (Category avg: 7.1/10)
- Website Integration: 9.2/10 (Category avg: 8.7/10)
Who Is the Company Behind Qwaiting?
- Seller: Shrivra
- Year Founded: 2016
- HQ Location: Singapore , SG
-
LinkedIn® Page: www.linkedin.com
12 employees on LinkedIn® - Phone: +65 6909 9163
Who Uses This Product?
- Company Size: 50% Small, 40% Medium
What Do G2 Reviewers Say About Qwaiting?
AI-generated summary from verified user reviews
Pros
- Users enjoy the ease of use of Qwaiting, praising its seamless integration and intuitive interface for efficient management.
- Users admire the easy setup of Qwaiting, allowing quick onboarding and immediate benefits for managing appointments efficiently.
- Users appreciate how Qwaiting streamlines appointment management, optimizing bookings and reducing no-shows effectively.
- Users love the automatic scheduling feature of Qwaiting, enhancing appointment management and operational efficiency significantly.
- Users love the automation efficiency of Qwaiting, streamlining bookings and reducing no-shows effortlessly in their clinics.
Cons
- Users find the limited customization options of Qwaiting to be a drawback in adapting the product to their needs.
- Users find the mobile version cumbersome, taking too long to manage appointments and interviews effectively.
What Are Recent G2 Reviews of Qwaiting?
"Qwaiting Simplifies Customer Management and Reduces Wait Times"
Rating: 4.5/5.0 stars
— Vishal S.
"Efficient Queue Management with Room for Improvement"
Rating: 4.5/5.0 stars
— Angela R.

