AS

Alina S.

Small-Business (50 or fewer emp.)

3/30/2023

"We use Serviceform's chatbot, cookies and lead bar on our website. Everything has worked really well"

5/5

What do you like best about Serviceform?

Chatbot has helped us a lot. Nowadays, you can buy a gift card for our salon through the chatbot. That means that the extra e-mail communication with customers has decreased a lot. There used to be a lot of gift card inquiries via e-mail, but now there aren't really any since the customers have found everything easily through our website. Even the sale of gift cards has improved when you don't have to come to the salon, but with a few clicks you can buy a gift card from your sofa. Review collected by and hosted on G2.com.

What do you dislike about Serviceform?

At the moment, I can't really think of a single bad thing about using Serviceform's services. Review collected by and hosted on G2.com.

What problems is Serviceform solving and how is that benefiting you?

There has been no need to have unnecessary e-mail conversations with customers when all the information can now be found on the website. Through the chatbot you can now buy a gift card to our store and it has made our everyday life so much easier and saves a lot of time. Review collected by and hosted on G2.com.

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4.8 out of 5 · Verified reviews from real users

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