--- title: Serviceform Reviews meta_title: 'Serviceform Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 10 reviews by the users' company size, role or industry to find out how Serviceform works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 10 scale: '5' date_modified: '2026-11-05' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service ---

Serviceform Reviews & Product Details

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Pricing

Pricing provided by Serviceform.

Basic

$9.00
Per Feature Per Month

User Insights

Average based on 10 real user reviews.

Typical contract price

$0k - $0k

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Per Month

Serviceform Reviews (10)

Reviews

Serviceform Reviews (10)

4.8
10 reviews

What do users say?

Generated using AI from real user reviews
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AS
Alina S.
Beautician/ CEO/ Founder
Small-Business (50 or fewer emp.)
"We use Serviceform's chatbot, cookies and lead bar on our website. Everything has worked really well"
5/5
What do you like best about Serviceform?

Chatbot has helped us a lot. Nowadays, you can buy a gift card for our salon through the chatbot. That means that the extra e-mail communication with customers has decreased a lot. There used to be a lot of gift card inquiries via e-mail, but now there aren't really any since the customers have found everything easily through our website. Even the sale of gift cards has improved when you don't have to come to the salon, but with a few clicks you can buy a gift card from your sofa. Review collected by and hosted on G2.com.

What do you dislike about Serviceform?

At the moment, I can't really think of a single bad thing about using Serviceform's services. Review collected by and hosted on G2.com.

Dr. Pravarti M.
DM
Dr. Pravarti M.
Resident Doctor
Small-Business (50 or fewer emp.)
"Making our workflow easy and helps us to use our database more effectively"
5/5
What do you like best about Serviceform?

It really helps our hospital to streamline patient interactions and appointment scheduling. As an RMO officer, it helps me manage everything smoothly and efficiently. Its features like customizable forms help us to collect the necessary information from patients and ensure a smooth patient experience. Review collected by and hosted on G2.com.

What do you dislike about Serviceform?

Though it offers customizable forms option but I find the design options to be limited. But it completely fulfills all other requirements from patient online scheduling to chat support. Review collected by and hosted on G2.com.

Mikko N.
MN
Mikko N.
Small-Business (50 or fewer emp.)
"Easy to set up and valuable part of our business"
5/5
What do you like best about Serviceform?

It was really easy to set up Serviceform and we got great support whenever needed. Using the product clearly improved our conversion and I am soon starting to use it in other companies I am working with. Review collected by and hosted on G2.com.

What do you dislike about Serviceform?

We wanted to integrate the tools to our software, but we were not able to do it completely ourselves as there was documentation missing. Was solved quickly with the help of customer support Review collected by and hosted on G2.com.

Deepak D.
DD
Deepak D.
Digital Marketing - Team Lead
Small-Business (50 or fewer emp.)
"Easy to integrate and helps us a lot to make our work easy"
5/5
What do you like best about Serviceform?

One thing I like about Serviceform is that it is easy to set up and use, even for users without technical knowledge. It also has advanced form features such as conditional logic and scheduling, which help us in email marketing campaigns for online courses service for students. Review collected by and hosted on G2.com.

What do you dislike about Serviceform?

Though it has all the basic and necessary features from making forms to analyzing conversion data. But it may not offer all the advanced features or integrations that some users require for their specific use case. Review collected by and hosted on G2.com.

Jasenko H.
JH
Jasenko H.
CEO / CPO & Co-founder
Small-Business (50 or fewer emp.)
"Feature-rich, user-friendly and worth the money"
4.5/5
What do you like best about Serviceform?

I really like the design of Serviceforms product + their Customer Support.

The product is very easy to use and very easy to implement throughout the organisation and the entire team have been nice to work with since the beginning. Review collected by and hosted on G2.com.

What do you dislike about Serviceform?

Maybe a freemium / free-trial, so that you can try it out, without having to talk to a sales person. Review collected by and hosted on G2.com.

Mikko K.
MK
Mikko K.
CEO & Co-founder
Small-Business (50 or fewer emp.)
"Good service, mediocre results"
4/5
What do you like best about Serviceform?

The service and expertise is very good. No problems with getting things solved. Review collected by and hosted on G2.com.

What do you dislike about Serviceform?

The results for our company have not been as good as hoped. But otherwise business is going well, so maybe it helps in the website. Review collected by and hosted on G2.com.

LR
Lance R.
Owner
Small-Business (50 or fewer emp.)
"great tool"
5/5
What do you like best about Serviceform?

It's a great tool, and works exactly as described Review collected by and hosted on G2.com.

What do you dislike about Serviceform?

unsure if I have anything I dislike at the moment. Review collected by and hosted on G2.com.

Viktor S.
VS
Viktor S.
Small-Business (50 or fewer emp.)
"Serviceform helped us make our processes more efficient"
5/5
What do you like best about Serviceform?

Easy to get started and onboard new people to the team. The product quickly creates value Review collected by and hosted on G2.com.

What do you dislike about Serviceform?

We needed a meeting scheduler which wasn’t available at first but now solved through Serviceform's service Ourly Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Simple and effective"
4/5
What do you like best about Serviceform?

It's super easy to setup, configure and manage Review collected by and hosted on G2.com.

What do you dislike about Serviceform?

It's human nature to want something for nothing, right? This is a fee based product. Review collected by and hosted on G2.com.

Iranthi G.
IG
Iranthi G.
CMO
"Great tool for lead generation"
5/5
What do you like best about Serviceform?

Great tool for getting more leads from our website and sending them to the right people. Also we were able to give up on google analytics. Review collected by and hosted on G2.com.

What do you dislike about Serviceform?

We'd like to be able to order one tool at a separate price. Review collected by and hosted on G2.com.

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Pricing Options

Pricing provided by Serviceform.

Basic

$9.00
Per Feature Per Month