# What platform offers AI-powered personalization for omnichannel retail?

<p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Hi all, we’re looking for <a class="a a--md" elv="true" href="https://www.g2.com/categories/omnichannel-commerce">omnichannel commerce platforms</a> that include AI-powered personalization to tailor shopping experiences across channels.</p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">We’re hoping to find something that’s:</p><ul>
<li>Strong in personalization and recommendations</li>
<li>Reliable across touchpoints</li>
<li>Scalable for data-driven commerce</li>
<li>Easy to integrate with merchandising stacks</li>
</ul><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Here are a few platforms we’ve been researching on G2:</p><ul>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/salesforce-commerce-for-b2c/reviews">Salesforce Commerce for B2C</a> – AI personalization with Salesforce Einstein and robust customer insights. </li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/salesforce-commerce-for-b2b/reviews">Salesforce Commerce for B2B</a> – Uses AI for tailored B2B experiences and pricing logic. </li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/shopify-plus/reviews">Shopify Plus</a> – Leverages AI in checkout and product recommendations via apps and native features. </li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/sap-commerce-cloud/reviews">SAP Commerce Cloud</a> – Modular AI capabilities layered into commerce for dynamic content and offers. </li>
</ul><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Would really value your input! Which platform’s AI personalization actually moved the needle on engagement or conversions?</p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true"></p>

##### Post Metadata
- Posted at: 6 months ago
- Author title: Content Marketing Specialist
- Net upvotes: 1


## Comments
### Comment 1

&lt;p&gt;&lt;span style=&quot;background-color: transparent; color: rgb(0, 0, 0);&quot;&gt;AI is promising, but actionability matters most. Which AI feature actually moved the needle for you: product recommendations, dynamic pricing, or behavior-based personalization?&lt;/span&gt;&lt;/p&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;

##### Comment Metadata
- Posted at: 6 months ago
- Author title: Content Marketing Specialist





## Related discussions
- [How well does Trello scale into a larger team?](https://www.g2.com/discussions/1-how-well-does-trello-scale-into-a-larger-team)
  - Posted at: about 13 years ago
  - Comments: 6
- [Can we please add a new section](https://www.g2.com/discussions/2-can-we-please-add-a-new-section)
  - Posted at: about 13 years ago
  - Comments: 0
- [Quantifiable benefits from implementing your CRM](https://www.g2.com/discussions/quantifiable-benefits-from-implementing-your-crm)
  - Posted at: about 13 years ago
  - Comments: 4