What I like best about Salesforce B2C Commerce is its ability to combine scalability, flexibility, and powerful merchandising tools in one platform. It allows businesses to manage products, pricing, promotions, personalization, and customer experiences efficiently, while also providing strong customization and integration capabilities. I especially like that it enables both business and technical teams to work effectively, helping brands deliver seamless and personalized shopping experiences at scale. Review collected by and hosted on G2.com.

What I dislike about Salesforce B2C Commerce is that it can be complex to set up and customize, especially for teams that are new to the platform. Some advanced features and integrations may require significant development effort and technical expertise, and the overall cost can be high compared with simpler e-commerce platforms. I also find that managing customizations and platform updates can require careful planning to avoid maintenance challenges. Review collected by and hosted on G2.com.