I really like the ease of UI and UX, which makes it simple to use and implement. The support from the Salesforce team as a partner in growing the business is invaluable. The seamless integration with other Salesforce clouds, like Salesforce Experience Cloud, Salesforce Marketing Cloud, and Salesforce Data Cloud, is a huge plus for me. I also appreciate the new Contentful integrations for content management, which have been really helpful. The ability to manage products, pricing, and order management effectively is the best from both customer and implementation perspectives. Review collected by and hosted on G2.com.

The implementation time for Salesforce B2C Commerce was a bit lengthy due to some necessary customizations. It's not really a list of complaints, but if the platform offered more low-code or no-code solutions, it would help expedite the process. However, with the AI and agent force integrations, things have become faster, so I don't have much else to suggest for improvement right now. Review collected by and hosted on G2.com.