Aaron E.
AE
Host, Just Horse Riders Podcast
Small-Business (50 or fewer emp.)
"Linnworks’ Rules Engine Made Our Shipping Workflow Scalable"
4.5/5
What do you like best about Linnworks?

We came to Linnworks in 2021 when our old Magento-plus-TRIMS setup stopped keeping up, and the biggest win was one system instead of a stack held together with hope. The rules engine is what I’d point any retailer to — we auto-apply shipping labels by order type, so next-day and Amazon orders route themselves. For a family-run business that’s the difference between scaling and drowning. Review collected by and hosted on G2.com.

What do you dislike about Linnworks?

The Amazon integration can be fiddly — extended properties and condition/despatch mapping took real effort to get right. Powerful once set up, but a steeper learning curve than the rest of the platform. Review collected by and hosted on G2.com.

Response from Ella Clay of Linnworks

Thank you for being a Linnworks customer since 2021 and for sharing your experience!

It's fantastic to hear how Linnworks has helped bring your multichannel operations together, particularly how the rules engine and automated shipping workflows have reduced manual processes and supported your growth. We're also pleased to hear it provided a stable foundation for your move from Magento to Shopify.

We appreciate your honest feedback on the Amazon integration and the initial configuration involved. We understand that getting everything mapped correctly can take time, and feedback like this is valuable in helping us identify where we can make the experience even better.

Thank you again for your continued trust in Linnworks!

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