# Best Medical Billing Software - Page 2

## How Many Medical Billing Software Products Does G2 Track?

**Total Products under this Category:** 219

### Category Stats (Jul 2026)

- **Average Rating:** 4.12/5 (↑0.01 vs Jun 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** TheraNest by Ensora Health (+0.61%) - Among all products in this category, TheraNest by Ensora Health recorded the largest rating increase compared to last month

_Last updated: July 27, 2026_

## How Does G2 Rank Medical Billing Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 3,600+ Authentic Reviews
- 219+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Medical Billing Software
 ![G2 Grid® for Medical Billing Software plotting products by satisfaction and market presence](https://www.g2.com/categories/medical-billing/grids.png?focus%5B%5D=154579&focus%5B%5D=65001&focus%5B%5D=1203106&focus%5B%5D=166670&focus%5B%5D=44691&focus%5B%5D=4252&focus%5B%5D=30748&focus%5B%5D=47490)

Highlighted products: Carepatron, TriZetto Facets, Prompt Health, SPRY, ClinicMind, Tebra (previously Kareo + PatientPop), Phreesia, and MicroMD PM.

Underlying data: [Grid® JSON](https://www.g2.com/categories/medical-billing/grids.json?focus%5B%5D=carepatron&focus%5B%5D=trizetto-facets&focus%5B%5D=prompt-health&focus%5B%5D=spry-spry&focus%5B%5D=clinicmind-clinicmind&focus%5B%5D=tebra-previously-kareo-patientpop&focus%5B%5D=phreesia&focus%5B%5D=micromd-pm)

### [Compulink Advantage](https://www.g2.com/products/compulink-advantage/reviews)

Compulink Healthcare Solutions has been empowering providers through innovation since 1985. What began as a mission to eliminate paper and improve profitability has evolved into one of the most established and specialty-focused EHR and practice management platforms in the industry. Compulink Advantage™ is purpose-built for specialty care, designed to adapt to the way each practice works and not the other way around. From highly customizable workflows to specialty-specific templates, reporting, and automation, the platform delivers the flexibility modern practices need to operate efficiently and scale. With more than four decades of experience, Compulink combines proven implementation methodology, expert training, and responsive long-term support to ensure practices go live confidently and achieve productivity quickly. Trusted by over 26,000 providers nationwide and 20 ophthalmic colleges and universities, Compulink delivers: -Specialty-specific EHR and practice management in one unified platform -Flexible deployment options (cloud or on-premise) -AI-powered innovation, including adaptive workflows and intelligent automation -Competitive total cost of ownership -Dedicated, long-term U.S. based client support Compulink Advantage™ is built for specialty practices seeking flexibility, control, and a technology partner with proven staying power.

**Average Rating:** 3.9/5.0

**Total Reviews:** 45

#### How Do G2 Users Rate Compulink Advantage?

- **Has the product been a good partner in doing business?:** 8.2/10 (Category avg: 8.5/10)
- **Ease of Admin:** 7.7/10 (Category avg: 8.4/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)
- **How long did it take to go live?:** 2.4/10 (Category avg: 3.1/10)

#### Who Is the Company Behind Compulink Advantage?

- **Seller:** [Compulink Healthcare Solutions](https://www.g2.com/sellers/compulink-healthcare-solutions)
- **Company Website:** https://compulinkadvantage.com/
- **Year Founded:** 1985
- **HQ Location:** Westlake Village, CA
- **LinkedIn® Page:** https://www.linkedin.com/company/compulink-healthcare-solutions (93 employees on LinkedIn®)
- **Phone:** 800-456-4522

#### Who Uses This Product?

- **Top Industries:** Medical Practice, Hospital & Health Care
- **Company Size:** 57% Small, 36% Medium

#### What Do G2 Reviewers Say About Compulink Advantage?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **ease of use** of Compulink Advantage, enjoying seamless navigation and efficient record management.
- Users value the **fast and user-friendly charting** in Compulink Advantage, enhancing efficiency and streamlining exam processes.
- Users value the **charting efficiency** of Compulink Advantage, enjoying faster access and user-friendly features for exams.
- Users value the **user-friendly documentation** of Compulink Advantage, appreciating its flexibility and effective support.
- Users value the **easy setup** of Compulink Advantage, enabling a seamless transition and efficient record management.

##### Cons

- Users experience **slow performance** with Compulink Advantage, facing lags and accessibility issues with older scans.
- Users experience **system instability** , leading to lag, glitches, and accessibility issues with older scanned documents.
- Users report **technical issues** with Compulink Advantage, including lag, glitches, and trouble accessing scanned documents.
- Users experience **slow loading** times, making it frustrating to access older scanned documents efficiently.
- Users often face **lag and glitches** with Compulink Advantage, particularly when interacting with various input boxes.

#### What Are Recent G2 Reviews of Compulink Advantage?

**["Unbelievably Helpful and Time-Saving for Our Optometry Practice"](https://www.g2.com/survey_responses/compulink-advantage-review-12663470)**

**Rating:** 4.0/5.0 stars

_— Stephanie D._

[Read full review](https://www.g2.com/survey_responses/compulink-advantage-review-12663470)

**["All-in-One EHR That Streamlines Care, Communication, and Billing"](https://www.g2.com/survey_responses/compulink-advantage-review-12442874)**

**Rating:** 5.0/5.0 stars

_— Dianne T._

[Read full review](https://www.g2.com/survey_responses/compulink-advantage-review-12442874)

### [Brightree HME / DME](https://www.g2.com/products/brightree-hme-dme/reviews)

At the forefront of interoperability, Brightree’s cloud-based business management software and integrated solutions help HME/DMEs to generate new cash flows, share data seamlessly with referral sources, dramatically streamline operations and improve profitability. Through a combination of software, services, training and consulting, HME providers can simplify their business processes and dramatically improve their financial performance.

**Average Rating:** 4.1/5.0

**Total Reviews:** 16

#### How Do G2 Users Rate Brightree HME / DME?

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.5/10)
- **Ease of Admin:** 9.4/10 (Category avg: 8.4/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)
- **How long did it take to go live?:** 0.0/10 (Category avg: 3.1/10)

#### Who Is the Company Behind Brightree HME / DME?

- **Seller:** [Brightree](https://www.g2.com/sellers/brightree)
- **Year Founded:** 2002
- **HQ Location:** Lawrenceville, GA
- **Twitter:** @Brightree (2,005 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/111444/ (580 employees on LinkedIn®)

#### Who Uses This Product?

- **Top Industries:** Medical Devices
- **Company Size:** 56% Small, 25% Medium

#### What Do G2 Reviewers Say About Brightree HME / DME?

_AI-generated summary from verified user reviews_

##### Pros

- Users find it **easy to bill claims** and appreciate the straightforward process for starting new patients.
- Users appreciate the **ease of use** in billing claims and managing new patient processes effortlessly.

##### Cons

- Users are frustrated with the **note management** system, as it often fails to save scans or notes properly.

#### What Are Recent G2 Reviews of Brightree HME / DME?

**["I use Brightree every day and it's great"](https://www.g2.com/survey_responses/brightree-hme-dme-review-5060207)**

**Rating:** 4.5/5.0 stars

_— Verified User in Medical Devices_

[Read full review](https://www.g2.com/survey_responses/brightree-hme-dme-review-5060207)

**["DME COMPANY"](https://www.g2.com/survey_responses/brightree-hme-dme-review-10780111)**

**Rating:** 4.5/5.0 stars

_— Jennifer P._

[Read full review](https://www.g2.com/survey_responses/brightree-hme-dme-review-10780111)

### [TheraNest by Ensora Health](https://www.g2.com/products/theranest-by-ensora-health/reviews)

TheraNest is a cloud-based EHR and practice management platform built specifically for mental and behavioral health providers. Developed by Ensora Health, TheraNest combines clinical documentation, insurance billing, scheduling, HIPAA-compliant telehealth, e-prescribing, and a client portal in one system serving solo practitioners, group practices, and mid-size behavioral health organizations. TheraNest differentiates from SimplePractice, TherapyNotes, Jane App, and Carepatron through deeper billing and insurance claims management, group practice workflows including multi-provider scheduling and supervision tracking, and integrated Wiley Treatment Planner content. Core features include automated appointment reminders, customizable progress notes and treatment plans, a searchable DSM and CPT code database, electronic claims submission, ERA/EOB processing, and unlimited document storage. Recognized as a G2 Leader in Mental Health Software, TheraNest is rated highly for ease of use, responsive support, and clinical note quality. A free 21-day trial is available. Pricing starts at $29/month and scales by active client count.

**Average Rating:** 4.3/5.0

**Total Reviews:** 132

#### How Do G2 Users Rate TheraNest by Ensora Health?

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.5/10)
- **Ease of Admin:** 9.0/10 (Category avg: 8.4/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)
- **How long did it take to go live?:** 1.0/10 (Category avg: 3.1/10)

#### Who Is the Company Behind TheraNest by Ensora Health?

- **Seller:** [Ensora Health (formerly Therapy Brands)](https://www.g2.com/sellers/ensora-health-formerly-therapy-brands)
- **Company Website:** https://ensorahealth.com/
- **Year Founded:** 2020
- **HQ Location:** Birmingham, US
- **LinkedIn® Page:** https://www.linkedin.com/company/therapy-brands/mycompany/ (406 employees on LinkedIn®)

#### Who Uses This Product?

- **Who Uses This:** Therapist
- **Top Industries:** Mental Health Care
- **Company Size:** 88% Small, 7% Medium

#### What Do G2 Reviewers Say About TheraNest by Ensora Health?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** in TheraNest, finding it intuitive and efficient for their case management needs.
- Users value the **simplicity and efficiency** of TheraNest's document management, streamlining their workflow effectively.
- Users appreciate the **booking ease** of TheraNest, enjoying simple navigation and efficient scheduling for their practice.
- Users appreciate the **comprehensive, reliable features** of TheraNest, making business management and client communication seamless.
- Users value the **flexibility and ease of scheduling** in TheraNest, enhancing their overall management experience.

##### Cons

- Users report frequent **technical issues** with TheraNest, including glitches and problems with client text reminders.
- Users find **limited features** in TheraNest, making navigation difficult and essential tasks cumbersome for efficient practice management.
- Users find **poor navigation** in TheraNest frustrating, leading to slower workflows and difficulties in sending messages.
- Users find **interface issues** in TheraNest complicating workflow, with inadequate auto-save and slow navigation affecting efficiency.
- Users criticize the **lack of customization** in TheraNest, especially for reports and layout settings, affecting efficiency.

#### What Are Recent G2 Reviews of TheraNest by Ensora Health?

**["Intuitive Scheduling and Billing"](https://www.g2.com/survey_responses/theranest-by-ensora-health-review-13153278)**

**Rating:** 4.5/5.0 stars

_— Verified User in Mental Health Care_

[Read full review](https://www.g2.com/survey_responses/theranest-by-ensora-health-review-13153278)

**["Streamlined Scheduling and Ease of Treatment Planning with Wiley Integration"](https://www.g2.com/survey_responses/theranest-by-ensora-health-review-13161387)**

**Rating:** 5.0/5.0 stars

_— Verified User in Mental Health Care_

[Read full review](https://www.g2.com/survey_responses/theranest-by-ensora-health-review-13161387)

### [CentralReach](https://www.g2.com/products/centralreach/reviews)

CentralReach is an EMR, practice management, and clinical platform for Applied Behavior Analysis (ABA) practices and others who provide autism and Intellectual and Developmental Disabilities (IDD) care. The web-based, HIPAA-compliant system integrates intake, scheduling, billing, claims management, mobile data collection, progress monitoring, documentation, business intelligence and analytics solutions, and more. CentralReach pairs with autism and IDD assessments, a learning management system, billing services, and a precision teaching solution. Large and midsized organizations are empowered to serve more clients with time-saving efficiencies and integrations in the all-in-one CentralReach platform. Protect PHI with HIPAA-compliant client intake and file storage; maximize reimbursements with powerful scheduling to deliver all authorized treatment hours; improve RCM cash flow across billing, claim scrubbing, clearinghouse integration, payment posting, invoicing, credit card processing, and secondary and tertiary insurance billing; and leverage business intelligence reporting and analytics to drive business growth. Therapy practices choose CentralReach to elevate care. The data collection and program management solution powers effective staff supervision, frequent client progress monitoring, and remote parent training, plus video modeling. Automations equip clinicians to spend less time on documentation and administration, and more time with clients, and the included CR Mobile app supports end-to-end care delivery, offline or online.

**Average Rating:** 3.7/5.0

**Total Reviews:** 60

#### How Do G2 Users Rate CentralReach?

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.5/10)
- **Ease of Admin:** 8.1/10 (Category avg: 8.4/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)
- **How long did it take to go live?:** 1.9/10 (Category avg: 3.1/10)

#### Who Is the Company Behind CentralReach?

- **Seller:** [CentralReach](https://www.g2.com/sellers/centralreach)
- **Year Founded:** 2010
- **HQ Location:** Fort Lauderdale, Florida
- **Twitter:** @CentralReach (1,506 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/3038501/ (400 employees on LinkedIn®)

#### Who Uses This Product?

- **Top Industries:** Mental Health Care, Individual & Family Services
- **Company Size:** 63% Medium, 25% Small

#### What Are Recent G2 Reviews of CentralReach?

**["Central Reach makes everything eaiser"](https://www.g2.com/survey_responses/centralreach-review-9097717)**

**Rating:** 5.0/5.0 stars

_— Heather L._

[Read full review](https://www.g2.com/survey_responses/centralreach-review-9097717)

**["It was amazing. Everything is here."](https://www.g2.com/survey_responses/centralreach-review-7917862)**

**Rating:** 5.0/5.0 stars

_— Herald John T._

[Read full review](https://www.g2.com/survey_responses/centralreach-review-7917862)

### [CareVoyant](https://www.g2.com/products/carevoyant-carevoyant/reviews)

CareVoyant for Home Care is an integrated enterprise-scale software platform for Home Health Care Agencies offering one or more home-based services – Private Duty Home Care, Private Duty Nursing, Non-Medical, Personal Care, Home and Community Based Services (HCBS), and Home Health - under ONE Patient and ONE Employee making it a Single System of Record. CareVoyant functions - Intake, Scheduling, Clinical, Financial, Care Coordination, Reports and Dashboards – improve operational efficiency and bottom line of your home health care agency by eliminating duplicate data entry, streamlining workflow, improving quality of care, and optimizing reimbursement. CareVoyant Scheduling is an integrated and easy to use tool for Home Health Care Agencies. It maximizes the use of your field employees, optimizes payroll cost, and improves the bottom line. Scheduling is integrated with authorization and clinical ensuring compliance. Shift Offer, Shift Differential, Split Shift and Overtime make scheduling intuitive for Private Duty Home Care, Private Duty Nursing and Non-Medical Home Care Agencies. CareVoyant integrated and easy to use clinical functions allow home health care agencies to create Plan of Care and OASIS from the data collected at POC. Care Plan links to follow up visits ensuring compliance. eMAR, eTAR, and Electronic Continuous Care Flow Sheets will meet the requirements for Private Duty Nursing Home Care. CareVoyant CV Mobile is a powerful, simple, easy to use and integrated platform to meet disparate EVV requirements for multiple states. CareVoyant will send EVV data to all state EVV aggregators through a standard interface. EVV integration will billing will prevent claims being submitted without EVV data. CareVoyant handles complex billing requirements for Medicare, Medicaid, Insurance and Private Pay for home health care and private duty home care agencies. CareVoyant reports and dashboards put real time information at your fingertips to effectively manage your home health care agency. Option to customize and schedule reports will proactively get the information to your inbox. Agencies can modify clinical forms while creating custom alerts and reports. eFax, Family Portal and Employee Portal provide care coordination. Open architecture provides scalability and configurability for your home health care agency.

**Average Rating:** 4.3/5.0

**Total Reviews:** 79

#### How Do G2 Users Rate CareVoyant?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.5/10)
- **Ease of Admin:** 7.2/10 (Category avg: 8.4/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)
- **How long did it take to go live?:** 7.6/10 (Category avg: 3.1/10)

#### Who Is the Company Behind CareVoyant?

- **Seller:** [CareVoyant](https://www.g2.com/sellers/carevoyant)
- **Company Website:** https://www.carevoyant.com
- **Year Founded:** 1996
- **HQ Location:** Rolling Meadows, Illinois
- **Twitter:** @CareVoyant (2,943 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/513904/ (57 employees on LinkedIn®)

#### Who Uses This Product?

- **Top Industries:** Hospital & Health Care, Mental Health Care
- **Company Size:** 55% Medium, 26% Large

#### What Do G2 Reviewers Say About CareVoyant?

_AI-generated summary from verified user reviews_

##### Pros

- Users highlight the **ease of use** of CareVoyant, making training and charting straightforward and efficient.
- Users appreciate the **knowledgeable and patient customer support** of CareVoyant, enhancing their learning and usage experience.
- Users appreciate the **ease of use** of CareVoyant, allowing for quick comprehension and efficient workflows.
- Users appreciate the **easy and convenient billing process** with CareVoyant, especially for Medicaid using uploads.
- Users value the **customization options** in CareVoyant, accommodating diverse needs for different business operations effectively.

##### Cons

- Users experience **frequent updates** that can complicate usage and create challenges in their daily tasks.
- Users express frustration with the **limited features** of CareVoyant, particularly in patient information management and medication updates.
- Users experience **poor customer support** , facing issues with unclear communication and slow resolution times impacting system functionality.
- Users experience **software bugs** in CareVoyant that can be confusing, but support staff helps address these issues.
- Users express concern over **billing issues** that complicate their overall experience with CareVoyant.

#### What Are Recent G2 Reviews of CareVoyant?

**["Carevoyant is extremely user friendly, with great customer service and support"](https://www.g2.com/survey_responses/carevoyant-review-9714374)**

**Rating:** 5.0/5.0 stars

_— Jesus P._

[Read full review](https://www.g2.com/survey_responses/carevoyant-review-9714374)

**["CareVoyant is continually enhancing its CV-WEB for easier functionality and more user-friendly"](https://www.g2.com/survey_responses/carevoyant-review-10282707)**

**Rating:** 4.5/5.0 stars

_— Verified User in Consumer Services_

[Read full review](https://www.g2.com/survey_responses/carevoyant-review-10282707)

### [Practice Fusion](https://www.g2.com/products/practice-fusion/reviews)

Practice Fusion is a cloud-based electronic health record (EHR) platform designed to support independent medical practices in delivering efficient and enhanced patient care. With a user-friendly interface and intuitive design, it streamlines clinical workflows, allowing healthcare professionals to focus more on their patients. Key Features and Functionality: - Intuitive Charting: Offers customizable templates and adaptive charting tools that simplify documentation, reducing administrative burden. - E-Prescribing: Enables electronic prescription submissions to any pharmacy nationwide, including controlled substances, with built-in drug interaction checks to enhance patient safety. - Patient Engagement: Provides a secure patient portal for appointment scheduling, health reminders, and direct messaging, fostering better communication between patients and providers. - Billing Services: Integrates billing solutions to optimize revenue cycles, offering features like AI-powered coding assistance and automated claim scrubbing to improve billing accuracy and compliance. - Interoperability: Connects with over 500 labs and imaging centers, facilitating seamless test ordering and results management directly within the platform. Primary Value and Solutions Provided: Practice Fusion addresses the challenges faced by independent medical practices by offering an affordable, comprehensive EHR solution that enhances operational efficiency and patient care. Its cloud-based nature ensures accessibility from various devices, including tablets and iPads, allowing healthcare providers to manage patient records and coordinate care effectively. By automating administrative tasks and integrating essential services like e-prescribing and billing, Practice Fusion reduces the time spent on paperwork, minimizes errors, and supports practices in achieving better health outcomes for their patients.

**Average Rating:** 3.8/5.0

**Total Reviews:** 61

#### How Do G2 Users Rate Practice Fusion?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.5/10)
- **Ease of Admin:** 9.0/10 (Category avg: 8.4/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)
- **How long did it take to go live?:** 0/10 (Category avg: 3.1/10)

#### Who Is the Company Behind Practice Fusion?

- **Seller:** [Practice Fusion](https://www.g2.com/sellers/practice-fusion)
- **Year Founded:** 2005
- **HQ Location:** San Francisco, CA
- **Twitter:** @PracticeFusion (9,949 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/119904/ (97 employees on LinkedIn®)

#### Who Uses This Product?

- **Top Industries:** Medical Practice, Hospital & Health Care
- **Company Size:** 81% Small, 19% Medium

#### What Do G2 Reviewers Say About Practice Fusion?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **easy accessibility** of Practice Fusion, appreciating its fast and efficient patient chart search options.
- Users value the **centralized organization** of Practice Fusion, finding it easy to navigate and understand.
- Users appreciate the **charting efficiency** of Practice Fusion, finding patient searches quick and navigation smooth.
- Users appreciate the **convenience of easy chart searches** with minimal lag and efficient navigation tools.
- Users value the **clear and organized documentation** of Practice Fusion, enhancing ease of use and understanding.

##### Cons

- Users find **complex navigation** frustrating, particularly when updating and rescheduling on the calendar.
- Users find **difficult navigation** in Practice Fusion, making calendar updates and rescheduling frustrating and complicated.
- Users find the **intrusive notifications** disruptive, complicating navigation and updates within the Practice Fusion calendar.
- Users find **navigation difficult** with the calendar, reporting challenges in updating and rescheduling effectively.
- Users struggle with **notification issues** and find calendar navigation and updates frustrating in Practice Fusion.

#### What Are Recent G2 Reviews of Practice Fusion?

**["All what you need for your medical practice"](https://www.g2.com/survey_responses/practice-fusion-review-10536171)**

**Rating:** 4.0/5.0 stars

_— Gustavo P._

[Read full review](https://www.g2.com/survey_responses/practice-fusion-review-10536171)

**["User-Friendly for Providers With Smooth Tebra Integration"](https://www.g2.com/survey_responses/practice-fusion-review-12691534)**

**Rating:** 4.0/5.0 stars

_— Katherine O._

[Read full review](https://www.g2.com/survey_responses/practice-fusion-review-12691534)

### [Waystar](https://www.g2.com/products/waystar/reviews)

Waystar provides market-leading technology that simplifies and unifies the revenue cycle. Their cloud-based platform streamlines workflows and improves financials for healthcare providers of all kinds and brings more transparency to the patient financial experience. Waystar has been ranked Best in KLAS for the Claims & Clearinghouse segment every year since 2010, earned #1 rankings in Black Book™ surveys since 2012 and received the Frost & Sullivan North America Customer Value Leadership Award for ambulatory RCM services in 2019. The Waystar platform is used by more than 500,000 providers, 1,000 health systems and hospitals and 5,000 health plans and integrates with all major HIS and PM systems. For more information, visit waystar.com or follow @waystar on Twitter.

**Average Rating:** 4.4/5.0

**Total Reviews:** 116

#### How Do G2 Users Rate Waystar?

- **Has the product been a good partner in doing business?:** 8.0/10 (Category avg: 8.5/10)
- **Ease of Admin:** 8.4/10 (Category avg: 8.4/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)
- **How long did it take to go live?:** 1.6/10 (Category avg: 3.1/10)

#### Who Is the Company Behind Waystar?

- **Seller:** [Waystar](https://www.g2.com/sellers/waystar)
- **HQ Location:** Louisville, Kentucky
- **Twitter:** @Waystar (2,039 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/11444741/ (1,741 employees on LinkedIn®)

#### Who Uses This Product?

- **Who Uses This:** Billing Manager, Office Manager
- **Top Industries:** Hospital & Health Care, Medical Practice
- **Company Size:** 61% Small, 32% Medium

#### What Are Recent G2 Reviews of Waystar?

**["Best for quick billing and managing business"](https://www.g2.com/survey_responses/waystar-review-5262731)**

**Rating:** 5.0/5.0 stars

_— Sandeep A._

[Read full review](https://www.g2.com/survey_responses/waystar-review-5262731)

**["Helpful Insurance and Patient Payment Search"](https://www.g2.com/survey_responses/waystar-review-12713685)**

**Rating:** 5.0/5.0 stars

_— Verified User in Insurance_

[Read full review](https://www.g2.com/survey_responses/waystar-review-12713685)

### [TheraBill](https://www.g2.com/products/webpt-therabill/reviews)

Therabill started in 2005 after speech-language pathologist Cynthia Dundas went on the hunt for software that could help her cut down the amount of time it took to bill insurances.

**Average Rating:** 3.3/5.0

**Total Reviews:** 16

#### How Do G2 Users Rate TheraBill?

- **Has the product been a good partner in doing business?:** 4.2/10 (Category avg: 8.5/10)
- **Ease of Admin:** 6.7/10 (Category avg: 8.4/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 3.3/10 (Category avg: 10/10)
- **How long did it take to go live?:** 10/10 (Category avg: 3.1/10)

#### Who Is the Company Behind TheraBill?

- **Seller:** [WebPT](https://www.g2.com/sellers/webpt)
- **Year Founded:** 2008
- **HQ Location:** Phoenix, AZ
- **Twitter:** @WebPT (15,690 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1248743/ (887 employees on LinkedIn®)

#### Who Uses This Product?

- **Top Industries:** Hospital & Health Care
- **Company Size:** 69% Small, 25% Medium

#### What Are Recent G2 Reviews of TheraBill?

**["Basic looking but great"](https://www.g2.com/survey_responses/therabill-review-5168770)**

**Rating:** 4.0/5.0 stars

_— Verified User in Hospital & Health Care_

[Read full review](https://www.g2.com/survey_responses/therabill-review-5168770)

**["THERabill review"](https://www.g2.com/survey_responses/therabill-review-1354282)**

**Rating:** 4.5/5.0 stars

_— Anjali C._

[Read full review](https://www.g2.com/survey_responses/therabill-review-1354282)

### [ChiroTouch](https://www.g2.com/products/chirotouch/reviews)

ChiroTouch is the leading all-in-one chiropractic EHR and practice management software, trusted by over 12,500 practices across the United States. For more than 25 years, ChiroTouch has partnered with chiropractors to simplify complex workflows, reduce administrative burdens, and support growth for practices of all sizes, from solo practitioners to expanding multi-location organizations. At the heart of ChiroTouch is Rheo, the AI assistant built for chiropractic. Rheo transforms documentation by working seamlessly in the background so providers can stay focused on patient care. With Rheo, chiropractors can: Turn intake into notes: Patient responses from digital intake forms are automatically summarized and inserted into SOAP-ready notes, eliminating retyping and manual entry. Use your voice to chart: Speak naturally during a patient visit and Rheo structures your words into accurate, compliant documentation without the need for dictation pauses or disruptive templates. See progress at a glance: Rheo generates clear patient progress summaries that highlight history, outcomes, and trends, providing fast clinical insights. By automating these core workflows, Rheo can reduce documentation time by up to 92 percent, giving chiropractors hours back each week to dedicate to care, connection, and community. Rheo is included at no additional cost with every ChiroTouch subscription. Beyond Rheo, ChiroTouch delivers the full suite of practice management capabilities chiropractors need to run an efficient, compliant, and profitable practice: Scheduling: Manage appointments across multiple providers and locations with customizable views, color coding, and online booking options. Customizable SOAP Notes: Document visits with speed and accuracy using hot buttons, code bundles, and specialty-specific templates. Integrated Payments: Accept in-office or online payments with advanced security, flexible options, and real-time reporting. Billing and Claims Management: Streamline the entire revenue cycle, from claim submission to payment posting, with connections to leading clearinghouses. Patient Communication: Keep patients engaged with reminders, confirmations, and follow-ups that reduce no-shows and improve retention. Website and Online Presence Management: Attract new patients and strengthen your reputation with tools for online scheduling, reviews, and SEO support. Analytics and Reporting: Access powerful reports on performance, compliance, and financials to make informed business decisions. Secure Cloud Access: Work confidently from anywhere with HIPAA-compliant data security, automatic updates, and reliable remote connectivity. ChiroTouch is designed for practices of all sizes, including new and expanding practices that need the flexibility, scalability, and advanced tools to grow. Whether you operate a cash-based practice, rely on insurance billing, or run a hybrid model, ChiroTouch provides the technology and support to help you succeed. With decades of experience and a strong commitment to the chiropractic profession, ChiroTouch is more than software. It is a trusted partner to chiropractors nationwide. By combining the industry’s most advanced cloud EHR platform with AI innovation, revenue cycle expertise, and patient engagement tools, ChiroTouch empowers practices to spend less time on paperwork and more time on purpose: delivering exceptional patient care.

**Average Rating:** 3.6/5.0

**Total Reviews:** 70

#### How Do G2 Users Rate ChiroTouch?

- **Has the product been a good partner in doing business?:** 7.8/10 (Category avg: 8.5/10)
- **Ease of Admin:** 8.3/10 (Category avg: 8.4/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)
- **How long did it take to go live?:** 1.5/10 (Category avg: 3.1/10)

#### Who Is the Company Behind ChiroTouch?

- **Seller:** [PracticeTek](https://www.g2.com/sellers/practicetek)
- **Year Founded:** 2020
- **HQ Location:** N/A
- **Twitter:** @\_practiceq (2 Twitter followers)
- **LinkedIn® Page:** http://www.linkedin.com/company/practicetek (169 employees on LinkedIn®)

#### Who Uses This Product?

- **Who Uses This:** Chiropractic Assistant, Chiropractor
- **Top Industries:** Health, Wellness and Fitness, Medical Practice
- **Company Size:** 85% Small, 14% Medium

#### What Do G2 Reviewers Say About ChiroTouch?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Mariz with ChiroTouch to be **extremely helpful** , complementing her great attitude and support.
- Users commend the **professionalism of staff** at ChiroTouch, highlighting their helpfulness and positive attitude.

#### What Are Recent G2 Reviews of ChiroTouch?

**["Convenient, Easy-to-Use Macros and AI Script"](https://www.g2.com/survey_responses/chirotouch-review-13163800)**

**Rating:** 5.0/5.0 stars

_— Xianan L._

[Read full review](https://www.g2.com/survey_responses/chirotouch-review-13163800)

**["Mariz"](https://www.g2.com/survey_responses/chirotouch-review-11700371)**

**Rating:** 5.0/5.0 stars

_— Cary B._

[Read full review](https://www.g2.com/survey_responses/chirotouch-review-11700371)

### [AdvancedMD](https://www.g2.com/products/advancedmd/reviews)

AdvancedMD is a unified suite of software solutions designed for mental health, physical therapy and medical healthcare organizations and independent physician practices. Features include practice management, electronic health records, medical billing, patient engagement tools, telemedicine functionality, patient charts, reputation management, financial analytics and business intelligence reporting that all work together to automate medical practice workflows. Integrated workflows automates the patient journey and improves the patient experience, starting with self-scheduling onsite or telemedicine appointments. Reminders can be sent to via text or email to notify of patient appointments . Using automated functionality, insurance eligibility verification for next-day patients runs automatically and alerts staff of potential issues. Intake and consent forms are sent through a patient portal and automatically collected into the patient chart. With a physician dashboard, charting and prescriptions can be done from a centralized location. Charge capture occurs during the charting process without billing staff needing to copy or paste. AdvancedMD's cloud platform provides remote access and the highest levels of data security available. AdvancedMD is browser agnostic for Mac and Windows operating systems and is available for any mobile device via an iOS and Android app.

**Average Rating:** 3.6/5.0

**Total Reviews:** 62

#### How Do G2 Users Rate AdvancedMD?

- **Has the product been a good partner in doing business?:** 8.1/10 (Category avg: 8.5/10)
- **Ease of Admin:** 7.5/10 (Category avg: 8.4/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)
- **How long did it take to go live?:** 1.2/10 (Category avg: 3.1/10)

#### Who Is the Company Behind AdvancedMD?

- **Seller:** [AdvancedMD](https://www.g2.com/sellers/advancedmd)
- **Year Founded:** 1999
- **HQ Location:** South Jordan, UT
- **Twitter:** @advancedmd (45,930 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/41691/ (627 employees on LinkedIn®)

#### Who Uses This Product?

- **Top Industries:** Medical Practice, Hospital & Health Care
- **Company Size:** 63% Small, 27% Medium

#### What Do G2 Reviewers Say About AdvancedMD?

_AI-generated summary from verified user reviews_

##### Cons

- Users report serious **billing issues** with AdvancedMD, feeling mistreated and unsupported throughout the onboarding process.
- Users report significant **communication issues** , leading to poor onboarding experiences and lack of response from support teams.
- Users report significant **delays** in onboarding and support, complicating the setup and overall experience with AdvancedMD.
- Users express concerns about the **expensive costs** of AdvancedMD, feeling it lacks value for the price paid.
- Users report experiencing a **inefficient workflow** due to poor onboarding and a lack of dedicated support.

#### What Are Recent G2 Reviews of AdvancedMD?

**["BEST SOFTWARE FOR BILLING"](https://www.g2.com/survey_responses/advancedmd-review-5262985)**

**Rating:** 5.0/5.0 stars

_— Verified User in Medical Practice_

[Read full review](https://www.g2.com/survey_responses/advancedmd-review-5262985)

**["Exceptional EMR System"](https://www.g2.com/survey_responses/advancedmd-review-8978343)**

**Rating:** 4.0/5.0 stars

_— Megan C._

[Read full review](https://www.g2.com/survey_responses/advancedmd-review-8978343)

### [EZClaim](https://www.g2.com/products/ezclaim-ezclaim/reviews)

EZClaim provides small and medium sized healthcare providers and billing companies affordable, easy to use software for billing, scheduling, and payment processing. We combine an advanced feature set, user friendly interface, and unparalleled support to make claims management simple and more affordable.

**Average Rating:** 4.0/5.0

**Total Reviews:** 11

#### How Do G2 Users Rate EZClaim?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.5/10)
- **Ease of Admin:** 9.0/10 (Category avg: 8.4/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 3.3/10 (Category avg: 10/10)
- **How long did it take to go live?:** 0/10 (Category avg: 3.1/10)

#### Who Is the Company Behind EZClaim?

- **Seller:** [EZClaim](https://www.g2.com/sellers/ezclaim-382de622-a4ad-4a77-8e24-cc19ebf073d8)
- **Year Founded:** 1997
- **HQ Location:** Rochester, MI
- **Twitter:** @EZClaim (32 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/24997405/ (17 employees on LinkedIn®)

#### Who Uses This Product?

- **Top Industries:** Hospital & Health Care
- **Company Size:** 55% Small, 27% Medium

#### What Are Recent G2 Reviews of EZClaim?

**["Awesome easy soft"](https://www.g2.com/survey_responses/ezclaim-review-2024477)**

**Rating:** 5.0/5.0 stars

_— Verified User in Alternative Medicine_

[Read full review](https://www.g2.com/survey_responses/ezclaim-review-2024477)

**["EZ Claim is truly easy"](https://www.g2.com/survey_responses/ezclaim-review-1861256)**

**Rating:** 4.0/5.0 stars

_— Nola P._

[Read full review](https://www.g2.com/survey_responses/ezclaim-review-1861256)

### [DrChrono by EverHealth.](https://www.g2.com/products/drchrono-by-everhealth/reviews)

DrChrono by EverHealth is a comprehensive, cloud-based platform designed to modernize medical practices by integrating electronic health records (EHR), practice management, medical billing, and revenue cycle management into a single, cohesive system. Serving over 4,600 independent practices and 13,000 providers across various medical specialties, DrChrono emphasizes mobility and accessibility, allowing healthcare professionals to manage patient care seamlessly from any device, including iPads, iPhones, and web browsers. Key Features and Functionality: - Customizable EHR: Tailor clinical workflows with adaptable medical forms and templates to meet the specific needs of any practice. - Integrated Practice Management: Streamline administrative tasks such as scheduling, patient check-in, and communication within a unified platform. - Medical Billing and Revenue Cycle Management: Enhance financial operations with tools for billing, coding, and claims processing, ensuring efficient revenue management. - Telehealth Capabilities: Offer virtual consultations through secure, HIPAA-compliant video conferencing, expanding patient access to care. - Mobile Accessibility: Access patient records and manage practice operations on-the-go via native applications for iOS devices. - Robust API and Marketplace: Extend platform functionality by integrating with third-party applications and services through a comprehensive API and app marketplace. Primary Value and Solutions Provided: DrChrono addresses the challenges of modern healthcare by offering an all-in-one solution that enhances efficiency, improves patient engagement, and supports personalized care delivery. By consolidating essential practice functions into a single platform, it reduces administrative burdens, allowing providers to focus more on patient care. The platform's mobility ensures that healthcare professionals can access critical information and perform tasks from anywhere, facilitating timely and informed decision-making. Additionally, its customizable nature ensures that practices of all sizes and specialties can adapt the system to their unique workflows, promoting better health outcomes and operational success.

**Average Rating:** 3.4/5.0

**Total Reviews:** 40

#### How Do G2 Users Rate DrChrono by EverHealth.?

- **Has the product been a good partner in doing business?:** 5.5/10 (Category avg: 8.5/10)
- **Ease of Admin:** 7.3/10 (Category avg: 8.4/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)
- **How long did it take to go live?:** 0/10 (Category avg: 3.1/10)

#### Who Is the Company Behind DrChrono by EverHealth.?

- **Seller:** [EverPro](https://www.g2.com/sellers/everpro)
- **Year Founded:** 2016
- **HQ Location:** Denver, US
- **LinkedIn® Page:** https://www.linkedin.com/company/evercommerce/ (1,612 employees on LinkedIn®)
- **Ownership:** NASDAQ: EVCM

#### Who Uses This Product?

- **Top Industries:** Hospital & Health Care, Medical Practice
- **Company Size:** 74% Small, 28% Medium

#### What Do G2 Reviewers Say About DrChrono by EverHealth.?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of DrChrono, finding it quick to access and navigate essential information.
- Users value the **easy access to information** in DrChrono, appreciating its professional layout and quick usability.
- Users appreciate the **affordability** of DrChrono by EverHealth, making it a budget-friendly option for practices.
- Users appreciate the **customizability** of DrChrono, particularly for efficiently tracking patients and finances.
- Users value the **efficient reporting system** in DrChrono, which simplifies tracking and enhances productivity in various areas.

##### Cons

- Users face **interface issues** with DrChrono, citing outdated design, bugs, and a lack of reliable patient saving.
- Users are frustrated with **poor customer support** , citing long wait times and unresolved issues affecting their experience.
- Users struggle with **poor navigation** , citing a lack of intuitive interface and limited patient search functionality.
- Users report encountering **numerous software bugs** , leading to frustrating experiences and a lack of effective support.
- Users report **technical issues** with DrChrono, citing buggy software and poor customer support as major drawbacks.

#### What Are Recent G2 Reviews of DrChrono by EverHealth.?

**["The best EHR for iOS users!"](https://www.g2.com/survey_responses/drchrono-by-everhealth-review-8538859)**

**Rating:** 4.0/5.0 stars

_— Chris L._

[Read full review](https://www.g2.com/survey_responses/drchrono-by-everhealth-review-8538859)

**["Dr. Chrono use"](https://www.g2.com/survey_responses/drchrono-by-everhealth-review-11347010)**

**Rating:** 5.0/5.0 stars

_— Amber L._

[Read full review](https://www.g2.com/survey_responses/drchrono-by-everhealth-review-11347010)

### [NueMD](https://www.g2.com/products/nuemd/reviews)

NueMD is an easy-to-use, cloud-based medical billing system that shortens the reimbursement cycle and increases efficiency in practices. Serve your clients better with NueMD's detailed reports on revenue trends, collection aging, and payment status. With an established client base of over 24,000 users in 50 states, NueMD is the secure choice for medical billing.

**Average Rating:** 3.9/5.0

**Total Reviews:** 26

#### How Do G2 Users Rate NueMD?

- **Has the product been a good partner in doing business?:** 5.4/10 (Category avg: 8.5/10)
- **Ease of Admin:** 5.4/10 (Category avg: 8.4/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)
- **How long did it take to go live?:** 7.5/10 (Category avg: 3.1/10)

#### Who Is the Company Behind NueMD?

- **Seller:** [NueMD, an AdvancedMD Company](https://www.g2.com/sellers/nuemd-an-advancedmd-company)
- **Year Founded:** 1993
- **HQ Location:** Marietta, GA
- **LinkedIn® Page:** https://www.linkedin.com/company/94072/ (19 employees on LinkedIn®)

#### Who Uses This Product?

- **Top Industries:** Medical Practice, Hospital & Health Care
- **Company Size:** 81% Small, 15% Medium

#### What Are Recent G2 Reviews of NueMD?

**["Billing system seems more advanced but not as user friendly as other platforms"](https://www.g2.com/survey_responses/nuemd-review-8606542)**

**Rating:** 4.0/5.0 stars

_— Dr. Kathleen N._

[Read full review](https://www.g2.com/survey_responses/nuemd-review-8606542)

**["Organized and easy"](https://www.g2.com/survey_responses/nuemd-review-5231049)**

**Rating:** 4.5/5.0 stars

_— Sabrina C._

[Read full review](https://www.g2.com/survey_responses/nuemd-review-5231049)

### [RXNT](https://www.g2.com/products/rxnt/reviews)

Integrated, customizable, ONC-certified clinical management and practice management software for healthcare providers and care organizations. Founded in 1999 and headquartered in Maryland, RXNT's suite of practice software tools will drive efficiency and accuracy, and better patient outcomes. Our software is tailored for many practice types and specialties, including ambulatory physicians, healthcare providers, medical billers, and other health organizations throughout the United States. RXNT's software offer a wide range of functionality, such as E-Prescribing, Electronic Health Records, Patient Engagement, Medical Billing, Patient Scheduling, and more. Additionally, RXNT provides an all-in-one Full Suite system, which integrates all products for an seamless user experience. Over 100 million prescriptions have been transmitted and 5 billion claims processed using RXNT's software. Simple, transparent pricing includes a free onboarding and training period, free data transfer, forever free in-house support, free mobile applications, and no "hidden fees." Our mobile applications for iOS and Android phones and tablets allow providers to e-prescribe, manage patient information, charge capture, schedule providers and practice resources, and check in patients from anywhere. Key features of RXNT include its HIPAA-compliant and ONC-ACB-certified status, ensuring that user data is secure and meets regulatory standards. The software is also Surescripts-certified, EPCS-certified, and PDMP-connected, which enhances its functionality in e-prescribing and medication management. RXNT's commitment to transparency is reflected in its straightforward pricing model, which includes free onboarding and training, free data transfer, and ongoing in-house support without hidden fees. The availability of mobile applications for iOS and Android devices further empowers healthcare providers to manage patient information, schedule appointments, and e-prescribe from virtually anywhere. RXNT has received recognition for its contributions to the healthcare technology landscape. It was named the Best Overall E-Prescribing Software in 2024 by Forbes Advisor and was ranked on the Inc. 5000 list of The Most Successful Companies in America for four consecutive years. Additionally, RXNT has been acknowledged as a "true trailblazer" and ranked among the Top 100 Healthtech Companies by the Healthcare Technology Report, further solidifying its reputation in the industry. With hundreds of Gartner Research Report Badges awarded for Top Software, RXNT continues to demonstrate its commitment to innovation and excellence in healthIT.

**Average Rating:** 4.2/5.0

**Total Reviews:** 49

#### How Do G2 Users Rate RXNT?

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 8.5/10)
- **Ease of Admin:** 8.3/10 (Category avg: 8.4/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)
- **How long did it take to go live?:** 0/10 (Category avg: 3.1/10)

#### Who Is the Company Behind RXNT?

- **Seller:** [RXNT](https://www.g2.com/sellers/rxnt)
- **Company Website:** https://www.rxnt.com
- **Year Founded:** 1999
- **HQ Location:** Annapolis, Maryland
- **LinkedIn® Page:** https://www.linkedin.com/company/rxnt/ (136 employees on LinkedIn®)

#### Who Uses This Product?

- **Top Industries:** Hospital & Health Care, Medical Practice
- **Company Size:** 62% Small, 32% Medium

#### What Are Recent G2 Reviews of RXNT?

**["Record patient information"](https://www.g2.com/survey_responses/rxnt-review-8744210)**

**Rating:** 4.5/5.0 stars

_— Satyavathi D._

[Read full review](https://www.g2.com/survey_responses/rxnt-review-8744210)

**["Complex UI, yet Cost effective tool"](https://www.g2.com/survey_responses/rxnt-review-4640226)**

**Rating:** 4.0/5.0 stars

_— Verified User in Health, Wellness and Fitness_

[Read full review](https://www.g2.com/survey_responses/rxnt-review-4640226)

### [Paradigm](https://www.g2.com/products/paradigm-senior-services-paradigm/reviews)

Paradigm makes it easy for home care agencies to connect with third party payers like the VA and Medicaid. We get you paid on time, and we do this by offering comprehensive solutions like automated billing, collections, enrollment, eligibility, EVV setup, EVV error handling, growth coaching, and payment reconciliations.

**Average Rating:** 5.0/5.0

**Total Reviews:** 10

#### How Do G2 Users Rate Paradigm?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.5/10)
- **Ease of Admin:** 10.0/10 (Category avg: 8.4/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 3.3/10 (Category avg: 10/10)
- **How long did it take to go live?:** 0/10 (Category avg: 3.1/10)

#### Who Is the Company Behind Paradigm?

- **Seller:** [Paradigm Senior Services](https://www.g2.com/sellers/paradigm-senior-services)
- **Year Founded:** 2015
- **HQ Location:** Miami, Florida, United States
- **LinkedIn® Page:** https://www.linkedin.com/company/paradigm-senior-services (121 employees on LinkedIn®)

#### Who Uses This Product?

- **Company Size:** 20% Small, 20% Medium

#### What Do G2 Reviewers Say About Paradigm?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **ease of use** of Paradigm, appreciating the simple setup and seamless integration into their workflow.
- Users commend the **exceptional reliability** of Paradigm, highlighting seamless billing processes and responsive customer support.
- Users find the **initial setup very easy** , leading to a smooth and hassle-free transition to Paradigm.
- Users appreciate Paradigm's **efficient billing process** , ensuring timely submissions and excellent support for medical billing tasks.
- Users appreciate the **efficiency** of Paradigm, simplifying workflows and enhancing their overall experience with medical billing management.

##### Cons

- Users express frustration with **poor customer support** , highlighting issues like account manager changes and lack of communication.
- Users express concerns over **billing issues** due to lack of notifications, complicating client account management.
- Users report a lack of **notification for client billing issues** , which hinders effective management of client accounts.
- Users face challenges with **note management** , as deactivating clients requires support team assistance instead of being self-service.

#### What Are Recent G2 Reviews of Paradigm?

**["Exceptional Service That Streamlined Our Operations and Drove Growth"](https://www.g2.com/survey_responses/paradigm-review-11955947)**

**Rating:** 5.0/5.0 stars

_— Kerri B._

[Read full review](https://www.g2.com/survey_responses/paradigm-review-11955947)

**["Seamless Billing with Exceptional Support"](https://www.g2.com/survey_responses/paradigm-review-11962807)**

**Rating:** 5.0/5.0 stars

_— Benjamin S._

[Read full review](https://www.g2.com/survey_responses/paradigm-review-11962807)

- [‹ Prev‹ Prev](/categories/medical-billing?order=g2_score#product-list)
- [1](/categories/medical-billing?order=g2_score#product-list)
- 2
- [3](/categories/medical-billing?order=g2_score&page=3#product-list)
- [4](/categories/medical-billing?order=g2_score&page=4#product-list)
- [5](/categories/medical-billing?order=g2_score&page=5#product-list)
- [6](/categories/medical-billing?order=g2_score&page=6#product-list)
- …
- [14](/categories/medical-billing?order=g2_score&page=14#product-list)
- [15](/categories/medical-billing?order=g2_score&page=15#product-list)
- [Next ›Next ›](/categories/medical-billing?order=g2_score&page=3#product-list)

Spotlight Categories

[Event Registration and Ticketing Software](https://www.g2.com/categories/event-registration-ticketing)

[Loyalty Management Software](https://www.g2.com/categories/loyalty-management)

[Product Lifecycle Management (PLM) Software](https://www.g2.com/categories/product-lifecycle-management-plm)

[Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence)

[Performance Management Software](https://www.g2.com/categories/performance-management)

Similar Categories

- [Bundled Pay Management](/categories/bundled-pay-management)
- [Clinical Communication and Collaboration](/categories/clinical-communication-and-collaboration)
- [Clinical Decision Support](/categories/clinical-decision-support)
- [Healthcare Analytics](/categories/healthcare-analytics)
- [Healthcare Claims Management](/categories/healthcare-claims-management)

- [Healthcare Commercial Intelligence](/categories/healthcare-commercial-intelligence)
- [Healthcare Compliance](/categories/healthcare-compliance)
- [Health Care Credentialing](/categories/health-care-credentialing)
- [Healthcare HR](/categories/healthcare-hr)
- [Healthcare Integration Engines](/categories/healthcare-integration-engines)

- [Healthcare Payer Care Management Workflow Applications](/categories/healthcare-payer-care-management-workflow-applications)
- [Healthcare Payers' Core Administrative Processing Solutions](/categories/healthcare-payers-core-administrative-processing-solutions)
- [Healthcare Risk Management](/categories/healthcare-risk-management)
- [Healthcare Supply Chain](/categories/healthcare-supply-chain)
- [Medical Coding](/categories/medical-coding)

[Browse Medical Billing Themes](/categories/medical-billing/themes)

 ![Emma Stein](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emma Stein")
ES

Researched and written by [Emma Stein](https://research.g2.com/insights/author/emma-stein)

Updated October 3, 2024

Medical billing software is used by medical organizations to create and manage invoices for the services they provide. Healthcare institutions require industry-specific billing features, as medical invoicing varies according to patient diagnostic, treatment, and healthcare coverage.

Medical billing software ensures compliance with healthcare regulations like the Health Insurance Portability and Accountability Act (HIPAA). Additionally, these solutions can enhance the accuracy and speed of the billing process for healthcare organizations. Some advanced solutions also provide functionality for revenue management or profitability analysis.

Medical billing software must integrate with medical practice management software, which holds patient information, and accounting software, which processes payments. Integration with benefit carriers is also necessary for electronic invoices or claim submissions.

Some [medical billing companies](https://www.g2.com/categories/medical-billing-companies) sell their own software and provide a range of outsourced medical billing and revenue cycle management services like insurance verification, prior authorization, medical coding, claim submissions, patient billing, collections, denial management, electronic claim submission, and accounts receivable management.

To qualify for inclusion in the Medical Billing category, a product must:

- Generate invoices for multiple treatments, medication, radiology, or lab tests
- Send bills electronically to patients, other medical providers, or insurance companies
- Manage the claim process from capture to reimbursement
- Include features for automated matching between invoices and orders

Show More

* * *

## How Do You Choose the Right Medical Billing Software?

### What You Should Know About Medical Billing Software

### What is Medical Billing Software?

Any health care organization, whether it’s a small, specialized practice or an enterprise hospital, deals with invoices, payments, insurance claims, and overall finances. Many medical practice management solutions come bundled with medical billing functionality that ranges from automating the creation and sending of invoices to thorough claims processing. However, some practice management solutions do not include medical billing functionality, and some health care practices have no need for a comprehensive, end-to-end platform to streamline their billing process.

This is where medical billing software comes in.

In a nutshell, medical billing software automates a medical practice’s invoicing and claims processes. The solution has the ability to turn an office paperless and digital, which has the happy result of reducing overall billing errors and time spent on monitoring and managing a practice’s financial processes. Additionally, medical billing solutions can be deployed as an in-office solution, be outsourced to a medical billing service, or exist as a module within a comprehensive revenue cycle management system.

**What Is the Difference Between Medical Billing Software and Revenue Cycle Management Software?**

Revenue cycle management software takes on both administrative and clinical functions, simplifying and centralizing the overall patient revenue management process. Revenue cycle management systems leverage patient data, helping businesses uphold financial best practices, as well as effectively track the treatment and reception of patient care. Revenue cycle management software facilitates interoperability within a practice and even between a practice and insurance provider. Revenue cycle management software even provides granular data analytics that will help clinics and hospitals better understand billing practices and speed up existing reimbursement processes.

### Why Use Medical Billing Software?

Medical billing software does more than automate billing and invoicing, thereby reducing the loads of paperwork and time usually spent on creating statements, verifying insurance coverage, and processing claims.

A few of the other benefits of using medical billing software include:

- Better adherence to ICD-10 coding
- Reduction of paper-based processes
- Reduction of errors and more thorough, accurate documentation
- More efficient processing and collection of claims
- Efficient reimbursement cycles
- Productive dialogue with insurance companies
- Customization of billing according to specialized practice needs
- Improvement in levels of patient satisfaction
- Accurate tracking, monitoring, and reporting of patients’ finances

### Who Uses Medical Billing Software?

A few of the common users of medical billing software include:

- Medical practitioners
- Front desk staff and office managers
- Insurance companies
- Health care providers
- (Medical) billing service providers
- Patients who receive invoices

### Medical Billing Software Features

On a very general level, medical billing software eases the accounting needs of a medical practice. However, a user should know what distinguishes the variety of medical billing software from each other and identify the key features that will most benefit their practice. Common medical billing software features include:

**Claims processing –** Electronically processing and scrubbing claims enables a medical practice’s financial department to operate at higher volume, more efficiently and in a timely manner. By submitting claims to be scrubbed and processed, medical practices can avoid the time-consuming process of resubmitting them due to error.

**Insurance verification –** Verifying the status of a patient’s insurance coverage prior to their arrival helps minimize any uncomfortable or confrontational situations. This benefits front desk staff, especially if the chosen medical billing solution makes it an easy, simple process.

**Electronic remittance –** Electronic remittance advice (ERA) provides details about medical insurance payments, particularly regarding claim denials and their explanation. Many medical billing solutions facilitate importing information from ERAs so that your patient payment history can be completely comprehensive.

**Invoice templates –** Medical billing software provides templates that either come predefined or can be customized according to need.

**Invoice generation –** Invoices and statements are automatically generated and sent to patients, reducing the laborious task of creating and sending those out on a one-off basis.

**Compliance –** Medical billing software relieves the manual process of ensuring that practices adhere to relevant health care regulations.

### Trends Related to Medical Billing Software

Money and medical services go hand in hand. Software exists to make life easier for medical professionals who have previously spent too much time pulling and inputting patient information, double-checking insurance codes, and struggling to deliver a quality level of service to their patients. Moreover, health care software as a whole is continuously moving towards more efficiency. Below are a few trends within the medical billing sector.

**Updates are key –** Billing companies now only accept ICD-10 codes when it comes to clinical documentation and description of patient diagnoses for the purposes of payer claims and reimbursement. Medical professionals have to be able to rely on medical billing software’s built-in coding system to accurately process and decode diagnoses upon acceptance of claims. Medical billing software leans on natural language processing to decode clinical documentation as well as naturalize the variety of coding systems that exist within medical billing solutions.

**Payment method acceptance –** Bettering the patient experience is a key focus across all departments in a medical practice. Changing up the methods and means by which patients can pay for medical services can lend to convenience and ensure a user-friendly experience. Patients won’t have to struggle to submit payment, and practices won’t need to wearily track down overdue payments via collections

**Mergers –** Several large health care organizations have merged with each other or with insurers over the past few years. While the consolidation of such large companies seem to bode well for centralization of disparate health systems (promoting interoperability, for example), there is the consequence of those systems bumping heads against each other. It’s difficult for completely customized systems to exist or be supported by organizations that no longer exist.

**Blockchain –** Blockchain has made its presence known in many industries, and health care and health care finances are included. Blockchain has the ability to optimize the entire claims processing and revenue cycle management lifecycle because of its fraud detection capabilities. Blockchain’s recording and monitoring assets can eliminate fraudulent patient records via its unalterable ledger.

### Potential Issues with Medical Billing Software

Software evolves, and with that evolution, identified pain points are eased. However, issues still crop up when deploying or using medical billing software.

**Lack of EHR integration —** While some medical practice management solutions bundle together EHR and medical billing solutions, not all clinics have coexisting patient management and billing systems. Such disparate systems that begrudgingly communicate (if at all) with each other can severely dampen the efficiency of the medical billing solution. After all, if a health care organization can’t easily access, migrate, or share patient information, then the entire finance department gets frustrated.

**Denial management —** Not all claims will be okayed and processed duly. The biggest hurdles to claims denials include coding errors and value-based reimbursement policies. Providers and administrators have to constantly learn the ins and outs of factors like ICD-10 implementation and meaningful use processes so that they don’t inadvertently compromise the claims lifecycle.

**Training and onboarding —** Like any piece of technology, effective training and onboarding will speed up the adoption of the medical billing solution. The quicker that practitioners and administrators become comfortable with the software, the more empowered they will feel when utilizing and communicating about the solution. Regular training will also reduce any mistaken use, insufficient documentation, or miscommunication. Training will benefit staff when it comes to everyday use, as well as reducing errors in coding.

### Software and Services Related to Medical Billing Software

[**Health care credentialing software**](https://www.g2.com/categories/health-care-credentialing) **—** Health care credentialing software automates and synchronizes insurance provider verification and processes. Insurance verification is crucial to the medical billing workflow, as is ensuring that all payment-related paperwork is in order. Health care credentialing software facilitates all that.

[**EHR software**](https://www.g2.com/categories/ehr) **—** When a practice’s EHR and medical billing software are integrated, the entire reimbursement cycle and financial process become significantly streamlined. Additionally, once those two systems are integrated, then billing data can be tracked and analyzed.

[**Medical scheduling software**](https://www.g2.com/categories/medical-scheduling) **—** Medical scheduling solutions provide insight into a patient’s medical history, which gives further context of a patient’s medical record. Medical billing tools can work in tandem with medical scheduling tools to ensure that a patient’s record is up to date and as accurate as possible. Additionally, a comprehensive revenue cycle management system can leverage medical billing software to create a 360-degree view of the patient.