G2

Verified User in Medical Devices

Mid-Market (51-1000 emp.)

10/15/2021

"I use Brightree every day and it's great"

4.5/5

What do you like best about Brightree HME / DME?

I use it most for adding "generic insurances" we have a lot of people in our billing department who have different rolls so I mainly verify primary, secondary, and sometimes tertiary insurances. I like that everything is in one page and within tabs so it's so so easy to navigate. If the patients insurance is ineligible, I can send a letter to their home as well. Review collected by and hosted on G2.com.

What do you dislike about Brightree HME / DME?

Honestly theres not much I dislike, I would say sometimes I open the account more than once so I can have the notes tab and insurance tab open at the same time, so it would be cool to be able to touch the name and open another one possibly? Review collected by and hosted on G2.com.

What problems is Brightree HME / DME solving and how is that benefiting you?

It helps with all aspects of our company, billing the patients, having claims go out, sending letters to the patients, being able to see the sales order and recalculate and rebill if needed or if there was a change in insurance that we already billed for, we can write dates of service off if the wrong insurance was billed etc etc. just a fantastic system Review collected by and hosted on G2.com.