Best Media Monitoring Software - Page 3

How Many Media Monitoring Software Products Does G2 Track?

Total Products under this Category: 194

Category Stats (Oct 2026)

  • Average Rating: 4.49/5 (↑0.02 vs Sep 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: CityFALCON (+5.56%) - Among all products in this category, CityFALCON recorded the largest rating increase compared to last month

Last updated: October 01, 2026

How Does G2 Rank Media Monitoring Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 18,000+ Authentic Reviews
  • 194+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Media Monitoring Software

G2 Grid® for Media Monitoring Software plotting products by satisfaction and market presence

Highlighted products: Meltwater, Muck Rack, TVEyes, AlphaSense, CisionOne, Semrush, YouScan, and Brand24.

Underlying data: [Grid® JSON](https://www.g2.com/categories/media-monitoring/grids.json?focus%5B%5D=meltwater&focus%5B%5D=muck-rack&focus%5B%5D=tveyes&focus%5B%5D=alphasense&focus%5B%5D=cisionone&focus%5B%5D=semrush&focus%5B%5D=youscan&focus%5B%5D=brand24)

»OBSERVER«

Observer is a leading provider of PR technology with operations in Vienna and Munich. Trusted by over 1,000 clients, Observer has established itself as a reliable partner in the media intelligence industry. With a commitment to innovation and excellence, we have built a reputation for delivering top-notch services to communications and PR professionals, particularly in the DACH region. We specialize in offering a comprehensive suite of services, including media monitoring with worldwide coverage of all media types—online, social media, printed press, radio, and television. These results are seamlessly integrated into a single, user-friendly platform, which also includes measurement, social listening, a media database, and a press release distribution tool. Our unique hybrid approach combines artificial and human intelligence to deliver the most effective solutions for data-driven communication. Observer is recognized for its excellence in the industry since 1896. Our specialization in integrating essential and time-consuming tasks, such as content distribution and success measurement, into one tool helps our clients save valuable time and resources. This dedication to quality and efficiency ensures that our clients can focus on crafting impactful communications and driving their PR strategies forward.

Average Rating: 4.8/5.0

Total Reviews: 33

How Do G2 Users Rate »OBSERVER«?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.3/10)
  • Custom Feeds and Alerts: 8.6/10 (Category avg: 8.6/10)
  • Custom Reports: 8.8/10 (Category avg: 8.5/10)
  • Keyword Targeting: 8.9/10 (Category avg: 8.6/10)

Who Is the Company Behind »OBSERVER«?

  • Seller: Observer
  • Company Website:
  • Year Founded: 1896
  • HQ Location: Vienna, AT
  • LinkedIn® Page: www.linkedin.com
    22 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Public Relations and Communications
  • Company Size: 42% Small, 33% Medium

What Do G2 Reviewers Say About »OBSERVER«?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of OBSERVER, making media monitoring and reporting a seamless experience.
  • Users highlight the excellent customer service and responsive team of ONSERVER, enhancing their overall experience.
  • Users value the accuracy of OBSERVER's media monitoring, ensuring reliable insights across various channels for informed decision-making.
  • Users love the fast and efficient communication capabilities of OBSERVER, enhancing their PR efforts seamlessly.
  • Users value the extensive media coverage of OBSERVER, appreciating its accurate insights and user-friendly tools.
Cons
  • Users find the clip issues cumbersome, requiring multiple clicks to access news content efficiently.
  • Users desire additional integration options with analytics platforms to enhance workflow and data consolidation within existing systems.
  • Users express frustration over the incomplete media coverage as it only provides screenshots instead of direct news links.
  • Users find the limited accessibility of OBSEVER cumbersome, as it requires multiple clicks to view online clippings.
  • Users find the time consumption due to multiple clicks in accessing links within PDFs to be inconvenient.

What Are Recent G2 Reviews of »OBSERVER«?

Locobuzz

Locobuzz is an AI-powered customer experience platform that helps brands manage their digital presence and customer interactions across multiple channels. It enables businesses to monitor social media, news, and online conversations in real time, respond to customer queries through a unified dashboard, and analyze sentiment and trends using advanced analytics. The platform also supports content publishing, workflow automation, and AI-driven response suggestions. By centralizing engagement, insights, and support, Locobuzz helps organizations improve response efficiency, strengthen brand reputation, and make data-driven decisions to enhance overall customer satisfaction and business performance.

Average Rating: 4.3/5.0

Total Reviews: 122

How Do G2 Users Rate Locobuzz?

  • Has the product been a good partner in doing business?: 8.5/10 (Category avg: 9.3/10)
  • Custom Feeds and Alerts: 7.9/10 (Category avg: 8.6/10)
  • Custom Reports: 7.7/10 (Category avg: 8.5/10)
  • Keyword Targeting: 7.9/10 (Category avg: 8.6/10)

Who Is the Company Behind Locobuzz?

Who Uses This Product?

  • Top Industries: Marketing and Advertising, Financial Services
  • Company Size: 38% Small, 37% Medium

What Do G2 Reviewers Say About Locobuzz?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Locobuzz, highlighting its user-friendly CRM and supportive team members.
  • Users appreciate the helpful support team of Locobuzz, enhancing their experience with user-friendly CRM and features.
  • Users value the AI-enabled features and dashboarding capabilities of Locobuzz for enhanced social media monitoring and reporting.
  • Users value the efficiency of Locobuzz, appreciating its user-friendly navigation and streamlined workflow automation.
  • Users commend Locobuzz for its responsive customer support, ensuring timely assistance and effective issue resolution.
Cons
  • Users report slow loading, affecting performance and causing frustration with login issues and ticket handling.
  • Users feel that improvements are needed for the dashboard and AI features to enhance overall functionality and customization.
  • Users point out limited features in Locobuzz, citing insufficient reporting depth and issues with messaging and ticketing.
  • Users face frequent login issues, including auto logout and delays, which detract from their experience with Locobuzz.
  • Users report performance issues like lagging and slow response times, affecting the overall experience with Locobuzz.

What Are Recent G2 Reviews of Locobuzz?

What Are G2 Users Discussing About Locobuzz?

Propel

Propel PRM is reimagining earned media with its Public Relations Management technology. The PRM platform enables marketing and communication professionals to discover the right media to pitch their stories to, manage media relationships and campaigns, monitor coverage and share of voice of their brand, and easily measure business impact from earned media efforts. Propel has over 150 customers, including Real Chemistry, Textron, Insurify, and other leading brands and agencies. Launched in 2019, Propel is headquartered in Tel Aviv and has teams based in New York, London and Miami. Propel has raised $6 million in venture funding to date and is the fastest-growing PR technology in the world. For more information, visit www.propelmypr.com.

Average Rating: 4.4/5.0

Total Reviews: 39

How Do G2 Users Rate Propel?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.3/10)
  • Custom Feeds and Alerts: 7.3/10 (Category avg: 8.6/10)
  • Custom Reports: 8.6/10 (Category avg: 8.5/10)
  • Keyword Targeting: 7.3/10 (Category avg: 8.6/10)

Who Is the Company Behind Propel?

  • Seller: Propel
  • Year Founded: 2017
  • HQ Location: Tel Aviv, Gush Dan
  • Twitter: @PropelPRM
    751 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    34 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Public Relations and Communications
  • Company Size: 79% Small, 18% Medium

What Do G2 Reviewers Say About Propel?

AI-generated summary from verified user reviews

Pros
  • Users praise Propel for its quick and responsive customer support, enhancing their overall experience with the tool.
  • Users love the customization options in Propel, making it easy to tailor the tool to their PR needs.
  • Users find Propel to be super easy to use, with an intuitive interface and quick implementation for effective PR management.
  • Users appreciate Propel's intuitive interface and extensive features, making PR efforts easier and more efficient.
  • Users love the intuitive interface of Propel, which simplifies PR tasks and provides excellent support.
Cons
  • Users desire more customization options for the Propel monitoring dashboard to enhance functionality and usability.
  • Users find the difficult navigation of Propel to be clumsy, hindering their overall experience with the product.
  • Users desire more export options in Propel's monitoring dashboard for enhanced customization and functionality.
  • Users desire more filtering options on the Propel monitoring dashboard to enhance customization and usability.
  • Users find limited enterprise features and report that the UI can feel clumsy at times.

What Are Recent G2 Reviews of Propel?

What Are G2 Users Discussing About Propel?

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Repsense

Repsense is an AI-powered media monitoring and intelligence platform that helps organizations track narratives, analyze public sentiment, and monitor global media in real time. Built for enterprise and government teams, Repsense transforms large-scale data into actionable insights. The platform uses AI and advanced analytics to monitor news, social media, and online sources. Key features include real-time alerts, narrative and sentiment analysis, reputation tracking, and risk detection. Repsense enables organizations to understand how narratives evolve, identify emerging threats, and make informed decisions faster. It helps communications, public affairs, and intelligence teams manage reputation, detect misinformation, and stay ahead of rapidly changing information environments.

Average Rating: 4.7/5.0

Total Reviews: 24

How Do G2 Users Rate Repsense?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.3/10)
  • Custom Feeds and Alerts: 6.7/10 (Category avg: 8.6/10)
  • Custom Reports: 10.0/10 (Category avg: 8.5/10)

Who Is the Company Behind Repsense?

  • Seller: Repsense
  • Year Founded: 2021
  • HQ Location: Vilnius, LT
  • Twitter: @Repsense_
  • LinkedIn® Page: www.linkedin.com
    28 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 48% Small, 40% Medium

What Are Recent G2 Reviews of Repsense?

Muck Rack for Journalists

Muck Rack for Journalists is a comprehensive, free platform designed to empower journalists by providing tools to manage their online presence, monitor news, and connect with peers. It enables journalists to create and showcase portfolios, track their published work, and stay informed about industry trends and media movements. By offering a centralized hub for their professional activities, Muck Rack enhances journalists' ability to engage with their audience and streamline their workflow. Key Features and Functionality: - Portfolio Management: Automatically compile and organize published articles into a cohesive portfolio, allowing journalists to highlight their best work and customize profiles with coverage topics and contact preferences. - Real-Time Alerts: Receive instant notifications when stories are published or syndicated, and stay updated on articles by followed journalists or specific topics of interest. - Media Monitoring: Analyze trending stories and monitor news coverage to understand how topics are being reported and their impact on public discourse. - Job Updates: Access a tailored feed of job opportunities and media moves, with options for daily email digests to stay informed about career developments. - Research Tools: Explore a comprehensive media database to find expert sources, discover people and topics making news, and utilize partnerships like Source of Sources (SOS) to connect with sources efficiently. Primary Value and Solutions Provided: Muck Rack for Journalists addresses the challenges of managing an online presence, tracking published work, and staying informed in a rapidly evolving media landscape. By offering a suite of free tools, it simplifies portfolio creation, enhances visibility, and facilitates connections with editors, potential employers, and peers. The platform's real-time alerts and media monitoring capabilities ensure that journalists remain up-to-date with industry trends and news coverage, enabling them to respond promptly and effectively. Additionally, the research tools and job updates support career development and efficient sourcing, making Muck Rack an invaluable resource for journalists seeking to optimize their professional activities.

Average Rating: 4.7/5.0

Total Reviews: 13

How Do G2 Users Rate Muck Rack for Journalists?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.3/10)
  • Custom Feeds and Alerts: 10.0/10 (Category avg: 8.6/10)
  • Custom Reports: 10.0/10 (Category avg: 8.5/10)
  • Keyword Targeting: 9.2/10 (Category avg: 8.6/10)

Who Is the Company Behind Muck Rack for Journalists?

  • Seller: Muck Rack
  • Year Founded: 2009
  • HQ Location: Miami, FL
  • Twitter: @muckrack
    58,367 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    462 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 62% Small, 31% Medium

What Do G2 Reviewers Say About Muck Rack for Journalists?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Muck Rack, enjoying its friendly interface and regular updates.

What Are Recent G2 Reviews of Muck Rack for Journalists?

What Are G2 Users Discussing About Muck Rack for Journalists?

Signal AI

Signal AI is an AI-native media monitoring, PR analytics and risk intelligence platform that provides PR & communications teams and enterprise risk teams with a single place to monitor, analyse and report on the external environment. For communications teams, it covers the full workflow from media monitoring through to measurement and reporting. For risk teams, it covers external risk from identification through to board reporting. It is used by PR, corporate communications, corporate affairs, enterprise risk and executive teams in large enterprises. The platform ingests more than 5.5 million documents a day from 265,000 sources, spanning online news, print, broadcast, social media, regulatory and industry sources across 226 markets and 120+ languages. Its AI labels over 100 million entities and topics everyday, identifying which organisations, people, issues and themes are being discussed, in what context and with what sentiment. Users can search this data, set up ongoing monitoring, receive alerts on changes that matter to them, and generate reports for stakeholders. The same data supports competitive intelligence, social media listening and brand intelligence workflows. For PR & communications teams, Signal AI replaces separate monitoring, measurement and crisis tools with one platform: • Media monitoring and PR measurement: Track coverage, sentiment and share of voice across all media types, filter out irrelevant mentions, and measure communications impact against business outcomes rather than volume alone. • Corporate communications and media outreach: Identify the narratives shaping perception of the brand and its industry, use that data to inform communications strategy, and find the journalists and outlets already covering relevant topics to target outreach. • Crisis communications and issues management: Detect emerging issues early, monitor how a story develops in real time, and support both proactive planning and response when an incident occurs. For enterprise risk teams, Signal AI provides external risk intelligence in one platform, from detection to reporting: • Risk register monitoring and horizon scanning: Connect the organisation's existing risk register to external data so each risk is continuously monitored, and scan for emerging risks not yet on the register, including regulatory, geopolitical, supply chain and reputational themes. • Risk measurement and reporting: Quantify external risk exposure over time and produce board-ready reporting that shows how identified risks are trending and where attention is needed. Signal AI is used by over 40% of the Fortune 500, including Deloitte, Bain & Company, Mastercard, Citi, SAP, Nestlé, Unilever, Vodafone, AECOM, Virgin Atlantic and Uber.

Average Rating: 4.3/5.0

Total Reviews: 188

How Do G2 Users Rate Signal AI?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.3/10)
  • Custom Feeds and Alerts: 8.3/10 (Category avg: 8.6/10)
  • Custom Reports: 8.1/10 (Category avg: 8.5/10)
  • Keyword Targeting: 8.3/10 (Category avg: 8.6/10)

Who Is the Company Behind Signal AI?

  • Seller: Signal AI
  • Company Website:
  • Year Founded: 2013
  • HQ Location: London
  • Twitter: @SignalHQ
    2,460 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    281 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: PR Manager
  • Top Industries: Public Relations and Communications, Financial Services
  • Company Size: 39% Large, 35% Medium

What Do G2 Reviewers Say About Signal AI?

AI-generated summary from verified user reviews

Pros
  • Users commend the quick and helpful customer support of Signal AI, enhancing their overall experience with the platform.
  • Users find Signal AI to be very user-friendly, enabling effortless searches and visually clear insights without extensive training.
  • Users value the extensive media coverage tracking of Signal AI, enhancing their media monitoring and analysis capabilities.
  • Users find Signal AI intuitive and user-friendly, enabling easy searches, clear visual insights, and seamless report generation.
Cons
  • Users often experience search functionality limitations such as irrelevant alerts and inflexible date ranges across workspaces.
  • Users note that data inaccuracy can lead to additional review and fine-tuning, complicating workflow integration.
  • Users find that the inaccurate data requires workarounds, affecting their overall experience with Signal AI.
  • Users find the limited coverage of Signal AI frustrating, as it misses many publications, particularly those behind paywalls.
  • Users find that Signal AI is not intuitive, requiring assistance to set up searches and navigate its features.

What Are Recent G2 Reviews of Signal AI?

What Are G2 Users Discussing About Signal AI?

Critical Mention

The fastest, most reliable all-in-one PR and earned media platform featuring global media monitoring, a media contact database and robust analytics. Search results are easily analyzed, turned into actionable data and shared using Critical Mention's comprehensive Earned Media Suite. 24/7/365 customer support included with every subscription.

Average Rating: 4.3/5.0

Total Reviews: 218

How Do G2 Users Rate Critical Mention?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.3/10)
  • Custom Feeds and Alerts: 9.0/10 (Category avg: 8.6/10)
  • Custom Reports: 9.3/10 (Category avg: 8.5/10)
  • Keyword Targeting: 8.8/10 (Category avg: 8.6/10)

Who Is the Company Behind Critical Mention?

  • Seller: Onclusive
  • Year Founded: 2002
  • HQ Location: London, GB
  • Twitter: @Onclusive
    3,683 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,112 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Account Executive, Assistant Account Executive
  • Top Industries: Public Relations and Communications, Marketing and Advertising
  • Company Size: 48% Small, 28% Medium

What Do G2 Reviewers Say About Critical Mention?

AI-generated summary from verified user reviews

Pros
  • Users value the extensive features of Critical Mention, including media monitoring and interactive reporting for effective communication.
  • Users value the excellent account support and user-friendly tools that enhance their media relations experience.
  • Users value the fantastic client service of Critical Mention, praising the ease of reaching their account representatives.
  • Users value the effective journalist contact information feature of Critical Mention, enhancing their communication strategies.
  • Users highlight the inclusive media monitoring channels of Critical Mention, making it a preferred choice for communications.
Cons
  • Users find the search functionality limited, making it challenging to optimize their search criteria effectively.
  • Users find the search function challenging, as determining the best criteria can complicate usability.
  • Users find the search functionality frustrating, as it can be challenging to determine the best search criteria.
  • Users find the search function challenging, struggling to determine the best criteria for effective searches.

What Are Recent G2 Reviews of Critical Mention?

What Are G2 Users Discussing About Critical Mention?

Mynewsdesk

Founded in 2003, Mynewsdesk offers a modern digital PR solution for businesses to engage with journalists, influencers, customers and other important stakeholders. The all-in-one PR platform makes it easy to create and distribute news and content, monitor what's being said in the industry and the media as well as track and measure results. With AI and new, smarter algorithms added to the platform, Mynewsdesk offers the customers a more automated platform to show the effect of your PR efforts. Everything is centralized in one place, ensuring that press releases, events, photos and video coverage are spread through the right channels at the right time to the right audience. An effective PR tool for your entire workflow to save you time and increase results! Create and publish your content Publishing a press release is one of the easiest ways to reach journalists, influencers and other important audiences. Mynewsdesk is the place to gather, sort and publish all PR-related content. We increase our customers' exposure and engagement with each press release, 23% of our customers increase their email opening rates and 53% surge their media coverage. Build and manage your distribution lists Our contact tool makes it possible for our customers to understand how each contact interacts with their content and gives engagement on a personal level. To increase our customers' audience, we offer a way to build better relationships by accessing our global database of journalists, bloggers and influencers. Monitor your industry and your brand By setting up search profiles with relevant keywords, our customers can constantly monitor their brand, trends, and industry issues and are always the first to know. Our monitoring tool offers strong and global coverage with millions of sources. Track and measure your PR results Our analyzing tool gives up-to-date data and analytics to assess the performance of your stories, newsroom and relationships to journalists. By collecting and interpreting data, Mynewsdesk simplifies how our customers can measure their PR success, benchmark their performance against their competitors and discover press hits by using AI.

Average Rating: 4.3/5.0

Total Reviews: 106

How Do G2 Users Rate Mynewsdesk?

  • Has the product been a good partner in doing business?: 8.7/10 (Category avg: 9.3/10)
  • Custom Feeds and Alerts: 8.0/10 (Category avg: 8.6/10)
  • Custom Reports: 7.5/10 (Category avg: 8.5/10)
  • Keyword Targeting: 7.9/10 (Category avg: 8.6/10)

Who Is the Company Behind Mynewsdesk?

  • Seller: Mynewsdesk
  • Company Website:
  • Year Founded: 2003
  • HQ Location: Stockholm
  • Twitter: @mynewsdesk
    4,004 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    131 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Marketing Manager
  • Top Industries: Information Technology and Services, Museums and Institutions
  • Company Size: 58% Small, 31% Medium

What Do G2 Reviewers Say About Mynewsdesk?

AI-generated summary from verified user reviews

Pros
  • Users find Mynewsdesk to be an easy-to-use platform that offers effective tools and excellent reach for publishing.
  • Users commend the excellent customer support from Mynewsdesk, enhancing their experience with helpful guidance and resources.
  • Users commend Mynewsdesk for its distribution efficiency, enabling quick press release publication and extensive media reach.
  • Users value the excellent client service of Mynewsdesk, appreciating fast responses and friendly support from managers.
  • Users value the Journalist Networking feature of Mynewsdesk, fostering easy connections with key industry individuals.
Cons
  • Users find it challenging to ensure relevant media monitoring, often receiving unsuitable contacts and missing out on important content.
  • Users find the limited functionality of Mynewsdesk frustrating, especially with contact lists and media monitoring access.
  • Users find the analysis feature expensive and feel the platform's networking options are insufficient for niche markets.
  • Users find the contact lists not intuitive, making it difficult to manage and verify their selections effectively.
  • Users face clip issues where press releases may not be received and formatting limitations hinder uploads.

What Are Recent G2 Reviews of Mynewsdesk?

What Are G2 Users Discussing About Mynewsdesk?

Quid

Quid is an AI-powered consumer and market intelligence engine that helps teams move faster from questions to answers—and from insight to impact. We don’t just give you dashboards or data dumps. We deliver decision-ready insights, customized to your business goals and ready to act on. Whether you're trying to spot the next trend, understand what’s driving customer behavior, or outmaneuver a competitor, Quid connects the dots across millions of data points—from search and social to media and review content. Our custom AI models help you detect patterns, prioritize what matters, and take the right actions before the market moves.

Average Rating: 4.3/5.0

Total Reviews: 299

How Do G2 Users Rate Quid?

  • Has the product been a good partner in doing business?: 8.7/10 (Category avg: 9.3/10)
  • Custom Feeds and Alerts: 8.0/10 (Category avg: 8.6/10)
  • Custom Reports: 8.4/10 (Category avg: 8.5/10)
  • Keyword Targeting: 8.6/10 (Category avg: 8.6/10)

Who Is the Company Behind Quid?

  • Seller: Quid
  • Year Founded: 2004
  • HQ Location: 1111 6th Ave., STE 550 PMB: 164175 San Diego, CA 92101
  • LinkedIn® Page: www.linkedin.com
    257 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Social Media Manager, Strategist
  • Top Industries: Marketing and Advertising, Market Research
  • Company Size: 46% Medium, 31% Large

What Do G2 Reviewers Say About Quid?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the powerful analytics of Quid, enhancing report tracking and automating complex data analysis tasks.
  • Users appreciate Quid's user-friendly interface and advanced visualizations, making data analysis simple and efficient.
  • Users value the powerful data analysis and visualization features of Quid, enhancing decision-making and insight discovery.
  • Users appreciate the intuitive interface of Quid, finding it simple and effective for data analysis tasks.
  • Users love Quid's trend analysis capabilities, enabling quick insights from complex data for informed decision-making.
Cons
  • Users find Quid's pricing model to be a significant barrier for smaller educational institutions, affecting accessibility.
  • Users face a steep learning curve with Quid, making quick implementation and data preparation challenging.
  • Users find Quid's pricing model a barrier for smaller institutions, making it challenging to access its features.
  • Users find the budget constraints of Quid challenging, especially alongside the steep learning curve and data prep needs.
  • Users note the high cost associated with Quid, which can be a barrier, especially for beginners.

What Are Recent G2 Reviews of Quid?

What Are G2 Users Discussing About Quid?

Brand Analytics

Brand Analytics is a Social Media Monitoring and Analysis System. - Data acquisition from all sources, namely social networking sites, video hostings, map services, public channels and messenger chats, review websites, forums, blogs, marketplaces, online media, newspapers, magazines and federal channels. - All types of messages and data: message text, recognized picture texts, video transcripts, check-ins, stories. - High number of metrics and message attributes, coupled with configurable data-segmentation system, makes it possible to solve a widest range of problems, from reputation control and real-time marketing to in-depth research. - Automatic recognition of mentions sentiment with 85-90% accuracy. Machine-learning algorithms categorize messages, identify media-space trends, aggression, recognize texts in images, etc. - Configurable alert messages via mobile app, Telegram or email. - High level of automation for quick analytics: automated tagging, trend detection, personalized reports, filtration of various kinds of spam and irrelevant messages. - Simple and user-friendly interface makes preparing most complex analytic reports possible in minimal time - Monitoring mentions by geo-tags and check-ins Sources - Social networking sites: VK.com,OK.ru, Instagram,Facebook, Twitter, YouTube, etc. - Blogs, forums, review websites - Telegram channels and public chats - Mass media - 40K sources

Average Rating: 4.9/5.0

Total Reviews: 28

How Do G2 Users Rate Brand Analytics?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.3/10)
  • Custom Feeds and Alerts: 9.3/10 (Category avg: 8.6/10)
  • Custom Reports: 9.4/10 (Category avg: 8.5/10)
  • Keyword Targeting: 9.3/10 (Category avg: 8.6/10)

Who Is the Company Behind Brand Analytics?

Who Uses This Product?

  • Top Industries: Marketing and Advertising
  • Company Size: 36% Small, 32% Medium

What Are Recent G2 Reviews of Brand Analytics?

What Are G2 Users Discussing About Brand Analytics?

SentiOne

SentiOne is an AI Customer Service Automation Platform. The tool monitors the internet (social media, portals, forums, and blogs) globally using proprietary algorithms, collects public mentions, and automatically analyses them for consumer insights. The integrated interaction module allows customer service teams to manage online conversations on multiple channels and respond directly from one platform.

Average Rating: 4.6/5.0

Total Reviews: 34

How Do G2 Users Rate SentiOne?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.3/10)
  • Custom Feeds and Alerts: 10.0/10 (Category avg: 8.6/10)
  • Custom Reports: 8.3/10 (Category avg: 8.5/10)
  • Keyword Targeting: 8.3/10 (Category avg: 8.6/10)

Who Is the Company Behind SentiOne?

  • Seller: SentiOne
  • Year Founded: 2011
  • HQ Location: Gdansk, Pomorskie
  • Twitter: @SentiOne_com
    438 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    64 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Marketing and Advertising, Internet
  • Company Size: 59% Small, 24% Medium

What Do G2 Reviewers Say About SentiOne?

AI-generated summary from verified user reviews

Pros
  • Users celebrate the enhanced AI functionalities of SentiOne, finding new features significantly improve their experience.
  • Users value the powerful AI integration of SentiOne, which significantly enhances functionality and user experience.
  • Users love the enhanced AI capabilities of SentiOne, with features that significantly improve their experience and insights.
  • Users praise the automation features of SentiOne, highlighting the game-changing impact and convenience they provide.
  • Users find the new AI and additional features of SentiOne to be transformative and highly beneficial.
Cons
  • Users face data analytics issues with SentiOne, especially when insufficient permissions hinder management and removal processes.
  • Users face challenges with inadequate reporting, leading to difficulties when managing SentiOne and discontinuing service.
  • Users face insufficient information regarding permission management, complicating removal and service discontinuation processes.
  • Users face challenges with missing features related to permissions and managing SentiOne effectively, especially when discontinuing service.
  • Users experience poor management challenges, especially with insufficient permissions and issues during service discontinuation.

What Are Recent G2 Reviews of SentiOne?

What Are G2 Users Discussing About SentiOne?

Semantrum

Semantrum media monitoring platform for all types of media sources and social networks. Media analysis, sentiment analysis, reputation, PR-metrics, market research. Cloud-based service and data visualization reporting

Average Rating: 4.8/5.0

Total Reviews: 19

How Do G2 Users Rate Semantrum?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.3/10)
  • Custom Feeds and Alerts: 9.6/10 (Category avg: 8.6/10)
  • Custom Reports: 9.6/10 (Category avg: 8.5/10)
  • Keyword Targeting: 9.7/10 (Category avg: 8.6/10)

Who Is the Company Behind Semantrum?

  • Seller: Semantrum
  • Year Founded: 2014
  • HQ Location: Shevchenkivskyi District, UA
  • Twitter: @semantrum
    6 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    13 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Marketing and Advertising
  • Company Size: 58% Small, 37% Medium

What Do G2 Reviewers Say About Semantrum?

AI-generated summary from verified user reviews

Pros
  • Users value the detailed brand tracking of Semantrum, enabling insightful competitor analysis and informed strategic decisions.
  • Users value the detailed competitor analysis features of Semantrum, enhancing their ability to strategize effectively.
  • Users value the detailed data analysis by Semantrum, enhancing brand monitoring and strategic decision-making capabilities.
  • Users value the detailed brand tracking offered by Semantrum, enhancing competitor monitoring and strategic decision-making.
  • Users value the detailed mentions tracking of Semantrum, enhancing brand monitoring and strategic decision-making capabilities.
Cons
  • Users wish for more options for data visualization, as current offerings feel outdated and limited.

What Are Recent G2 Reviews of Semantrum?

Metro Monitor

Metro Monitor monitors all media outlets for public relations and corporate communications professionals, allowing you to gain access to proprietary news monitoring databases and innovatinve TV news clipping and media analysis services.

Average Rating: 4.4/5.0

Total Reviews: 18

How Do G2 Users Rate Metro Monitor?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.3/10)
  • Custom Feeds and Alerts: 10.0/10 (Category avg: 8.6/10)
  • Keyword Targeting: 6.7/10 (Category avg: 8.6/10)

Who Is the Company Behind Metro Monitor?

  • Seller: Metro Monitor
  • Year Founded: 1993
  • HQ Location: Birmingham, AL
  • Twitter: @METROMONITOR
    219 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    8 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Public Relations and Communications
  • Company Size: 67% Small, 17% Large

What Are Recent G2 Reviews of Metro Monitor?

What Are G2 Users Discussing About Metro Monitor?

Sprinklr Insights

Sprinklr Insights is an AI-native consumer intelligence platform that gives enterprises real-time consumer, competitor, and market intelligence from 30+ channels without the noise. It unifies the core listening and intelligence workflows that includes social listening, brand monitoring, Voice of the Customer, crisis management, and competitive intelligence on a single platform, turning fragmented conversations across social, digital, news, and review sources into clear, actionable recommendations. With more than a decade of purpose-built AI for unstructured data, Sprinklr Insights helps brands understand audiences, protect reputation, and make smarter, data-backed decisions. Key Features Most Comprehensive Channel Coverage: Integrates 30+ social and digital channels, 400K+ media sources, and 1B+ websites and review sites, plus the ability to ingest owned data, for a full 360-degree view of customer feedback. Social Listening: Monitor market conversations across 30+ channels, 400K+ media sources, and 1B+ websites and review sites for a full 360-degree view. Brand Monitoring and Reputation Management: Track mentions, KPIs, sentiment, and trends, and benchmark brand perception against competitors. Voice of the Customer: Capture feedback on products and services, spot trends, understand critical consumer needs and manage your online reputation effectively. PR and Crisis Management: Detect reputation threats early, get real-time alerts, and route insights to the right teams for a fast response. Sentiment Analysis: AI-powered sentiment and emotion detection across text, video, audio, and images, delivering 90%+ accurate, contextual insights. Competitive Intelligence and Benchmarking: Compare performance, engagement, and sentiment across competitor brands to uncover gaps and differentiators. Product and Visual Intelligence: Product Insights monitors feature requests and feedback, while Visual Insights analyzes images in conversations using AI detection. Audience, Competitor, and Brand Analytics: Deep analytics on audiences, competitors, and brand performance, complementing content-level analytics in Social. LLM Insights (AEO): Track and optimize how your brand appears in AI-generated answers across ChatGPT, Gemini, Perplexity, and more, with prompts built from real customer conversations and competitor benchmarking on every prompt. Video Intelligence: Analyze video at scale with frame-level visual AI to detect logos, products, and demonstrations, decode audio and music trends, and spot emerging cultural moments and creators before they peak. Always-on Sprinklr Copilot: Research social, digital, and news sources conversationally, with citation-backed responses that surface original posts instantly. Built-in GenAI Automation: Automatically uncover root causes, identify next-best actions, and transform complex data, dashboards, and alerts into AI-generated summaries, while configuring advanced listening queries in seconds. Action Across Teams on a Unified Platform: Automatically create cases from customer feedback, route insights to the right personas, and power marketing, campaign, and advertising workflows with real-time social data. Fully Customizable Dashboards and Reports: Build custom widgets from any data source, define metrics and targets, choose visuals, and auto-refresh, share, or export at set intervals. Recognized Leader: Named a Leader in the 2026 Gartner Magic Quadrant for Social Listening and in 2025 for Voice of the Customer Platforms.

Average Rating: 4.3/5.0

Total Reviews: 100

How Do G2 Users Rate Sprinklr Insights?

  • Has the product been a good partner in doing business?: 8.1/10 (Category avg: 9.3/10)
  • Custom Feeds and Alerts: 7.7/10 (Category avg: 8.6/10)
  • Custom Reports: 8.1/10 (Category avg: 8.5/10)
  • Keyword Targeting: 8.1/10 (Category avg: 8.6/10)

Who Is the Company Behind Sprinklr Insights?

  • Seller: Sprinklr
  • Year Founded: 2009
  • HQ Location: New York
  • Twitter: @Sprinklr
    38,047 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    9,888 employees on LinkedIn®
  • Ownership: NYSE: CXM

Who Uses This Product?

  • Top Industries: Marketing and Advertising, Information Technology and Services
  • Company Size: 49% Large, 26% Medium

What Do G2 Reviewers Say About Sprinklr Insights?

AI-generated summary from verified user reviews

Pros
  • Users love the AI-powered analytics of Sprinklr Insights, providing valuable insights and trend detection for informed decision-making.
  • Users find Sprinklr Insights helpful for its powerful social listening and analytics features that streamline data gathering.
  • Users appreciate the AI-driven insights of Sprinklr Insights, enhancing their decision-making with real-time analytics and customizable reporting.
  • Users appreciate the AI-driven insights of Sprinklr Insights, enhancing their social listening and decision-making capabilities.
  • Users appreciate the powerful analytics capabilities of Sprinklr Insights, providing in-depth insights and trend analysis across channels.
Cons
  • Users find the learning curve steep, making initial setup and training time-consuming and challenging to navigate.
  • Users find improvement needed in user-friendliness and feature set compared to competitors while adapting to Sprinklr Insights.
  • Users find the intuitiveness issue with Sprinklr Insights challenging, especially for newcomers navigating its complex features.
  • Users find the learning difficulty with Sprinklr Insights challenging, often needing extensive training to navigate its features.
  • Users struggle with the limited customization options in Sprinklr Insights, finding it challenging to tailor the experience effectively.

What Are Recent G2 Reviews of Sprinklr Insights?

What Are G2 Users Discussing About Sprinklr Insights?

Diffbot

Diffbot provides a suite of products built to turn unstructured data from across the web into structured, contextual databases. Diffbot's products are built off of cutting-edge machine vision and natural language processing software that's able to read billions of documents every day. Diffbot Knowledge Graph Diffbot's Knowledge Graph product is the world's largest contextual database comprised of over 10 billion entities including organizations, products, articles, events, and more. Knowledge Graph's innovative NLP and fact parsing technologies link up entities into contextual databases, incorporating over 1 trillion "facts" from across the web in nearly live time.

Average Rating: 4.9/5.0

Total Reviews: 28

How Do G2 Users Rate Diffbot?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.3/10)
  • Custom Feeds and Alerts: 10.0/10 (Category avg: 8.6/10)
  • Custom Reports: 8.3/10 (Category avg: 8.5/10)
  • Keyword Targeting: 10.0/10 (Category avg: 8.6/10)

Who Is the Company Behind Diffbot?

  • Seller: Diffbot
  • Year Founded: 2011
  • HQ Location: Menlo Park, California
  • Twitter: @diffbot
    8,059 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    31 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 76% Small, 17% Medium

What Are Recent G2 Reviews of Diffbot?

What Are G2 Users Discussing About Diffbot?

Alanna Iwuh
A
Researched and written by Alanna Iwuh
Updated October 3, 2024