--- title: Metro Monitor Reviews meta\_title: 'Metro Monitor Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 18 reviews by the users' company size, role or industry to find out how Metro Monitor works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 18 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Public Relations (PR) url: https://www.g2.com/categories/public-relations-pr --- # Metro Monitor Reviews & Product Details Metro Monitor monitors all media outlets for public relations and corporate communications professionals, allowing you to gain access to proprietary news monitoring databases and innovatinve TV news clipping and media analysis services. * * * Seller [Metro Monitor](https://www.g2.com/sellers/metro-monitor) Discussions [Metro Monitor Community](https://www.g2.com/products/metro-monitor/discuss) Overview by Bryan Council Show More ## Value at a Glance Averages based on real user reviews. ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/metro-monitor/pricing) ## Top-Rated Alternatives [ ![CisionOne](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "CisionOne") CisionOne 3.9/5(1,344) ](https://www.g2.com/products/cisionone/reviews) [ ![Agility PR Solutions](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Agility PR Solutions") Agility PR Solutions 4.1/5(408) ](https://www.g2.com/products/agility-pr-solutions/reviews) [ ![Meltwater](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Meltwater") Meltwater 4.1/5(2,668) ](https://www.g2.com/products/meltwater/reviews) [ View All Alternatives ](https://www.g2.com/products/metro-monitor/competitors/alternatives) ## User Insights Average based on 18 real user reviews. Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Jacqueline F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jacqueline F.") JF Jacqueline F. Senior Account Executive Small-Business (50 or fewer emp.) 8/17/2021 "Metro Monitor Review" 5/5 What do you like best about Metro Monitor? I enjoy the ease of finding PR hits in real time. Review collected by and hosted on G2.com. What do you dislike about Metro Monitor? Metro Monitor doesn't always catch everything, which I don't love Review collected by and hosted on G2.com. Recommendations to others considering Metro Monitor: I would say it is a worthwhile investment for what you get. I appreciate the daily emails with updates for my pitching efforts. It is really helpful to have them all in one place. Review collected by and hosted on G2.com. What problems is Metro Monitor solving and how is that benefiting you? I am keeping on track with the PR hits I need to find for my clients. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Government Administration](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Government Administration") UG Verified User in Government Administration Mid-Market (51-1000 emp.) 11/21/2019 "Better than Cision and Meltwater" 5/5 What do you like best about Metro Monitor? Professional staff who are quick to respond and actually get things done in a timely manner. I really like that they get their data directly from Nielsen so it is as accurate as possible. I don't need a fancy dashboard to get the data I need, so I like that Metro Monitor gets straight to the point. I had a lot of problems with Cision and Meltwater. They were pricey for what you got and it always seemed like we were catching clips that their services weren't. The contacts lists they provided were also inaccurate. I'm not sure how often they update those lists, but there was a lot of emails that bounced back. Review collected by and hosted on G2.com. What do you dislike about Metro Monitor? The user interface isn't great, but other than that, I think Metro Monitor is one of those best kept secrets. Review collected by and hosted on G2.com. Recommendations to others considering Metro Monitor: Great bang for your buck and much more responsive and accurate than Cision and Meltwater. I have to review our services every year and have selected Metro Monitor each time simply because they are better. Review collected by and hosted on G2.com. What problems is Metro Monitor solving and how is that benefiting you? Media monitoring. When we used Cision and Meltwater, both had inaccurate numbers. I was constantly calling those companies about news clips they missed. You don't get that as much with Metro Monitor. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic CP Claire P. PR & Digital Media Manager Small-Business (50 or fewer emp.) 11/15/2018 "Comprehensive and Focused Monitoring, Reliable Customer Service" 5/5 What do you like best about Metro Monitor? We have been very pleased with Metro Monitor and the capabilities the platform provides us for tracking PR efforts and publicity earned on behalf of our clients. The platform is easy to navigate and monitors a vast number of stations and media outlets. However, more than the service itself, what we appreciate most about Metro Monitor is its immensely reliable, responsive and helpful team. The Metro Monitor team is dedicated to customer service and is always quick to help us troubleshoot and willing to do whatever possible to meet our needs. We count on Metro Monitor’s service and on their team to equip us to efficiently do our jobs. Review collected by and hosted on G2.com. What do you dislike about Metro Monitor? One feature we feel Metro Monitor is lacking is the ability to search for online articles like you can for TV clips. Metro Monitor also experiences the occasional glitch, but the support team is usually able to remedy the problem for us. Review collected by and hosted on G2.com. Recommendations to others considering Metro Monitor: We would absolutely recommend Metro Monitor to anyone seeking a media monitoring service. Before using Metro Monitor, we relied solely on Google Alerts to monitor for mentions of our clients. Metro Monitor provided much more reliable monitoring capabilities that are both focused and comprehensive. The coverage emails we receive make it easy to keep up with earned media mentions, and we are able to easily download TV and radio clips, which we can provide to our clients in addition to online articles. Plus, the team at Metro Monitor is truly top-notch—whenever we run into an issue or even something we’d like to see Metro Monitor incorporate into the platform or service, they are quick to response and eager to help. The Metro Monitor team also has a firm understanding of what we do and what we need, which enables them to routinely meet our needs and understand our goals. Review collected by and hosted on G2.com. What problems is Metro Monitor solving and how is that benefiting you? Metro Monitor greatly streamlines our media monitoring, enabling us to spend more time focusing on garnering media on behalf of our clients and less time tracking down the articles, clips and results. The efficiency of Metro Monitor allows us to offer added value to our clients by providing copies of the earned media and to demonstrate the tangible results of our efforts on their behalf. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Public Relations and Communications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Public Relations and Communications") UP Verified User in Public Relations and Communications Small-Business (50 or fewer emp.) 8/14/2018 "Useful service to purchase media clips" 5/5 What do you like best about Metro Monitor? I used Metro Monitor for five years while I was working at two separate public relations agencies in similar roles. I would contact a Metro Monitor representative for clips that were not covered under my subscription with Critical Mention or IQmedia and the Metro Monitor staff would be very be quick to respond to my email and give me an update on whether they had the clip (when they might receive it) and the price of it. I found the price to be affordable ($95 from what I recall) and would be more expensive depending on the version that you purchased. I found their staff to be helpful, accommodating, and easy to work with. Review collected by and hosted on G2.com. What do you dislike about Metro Monitor? I do not have any issues in my five years working with Metro Monitor to report at this time. I expect that you will find them easy to work with and helpful. Review collected by and hosted on G2.com. Recommendations to others considering Metro Monitor: Ask them what types of segments they can secure in advance and you may have even more options! Review collected by and hosted on G2.com. What problems is Metro Monitor solving and how is that benefiting you? Metro Monitor was incredibly helpful in the time that I worked in public relations across two agencies in ensuring that I got my clients copies of the media coverage that we secured for them. During that time, not everything was covered by Critical Mention and IQMedia and I found Metro Monitor to be a very helpful supplement. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite MC Madeline C. Enterprise (\> 1000 emp.) 10/10/2018 "Metro Monitor Review" 4.5/5 What do you like best about Metro Monitor? It comes straight to your email, so you don't have to go digging in some database. Review collected by and hosted on G2.com. What do you dislike about Metro Monitor? The blog pickup can be a little annoying because that is something my clients don't care about. Review collected by and hosted on G2.com. Recommendations to others considering Metro Monitor: Make sure you have the keywords set correctly so you get the most accurate coverage reports. Review collected by and hosted on G2.com. What problems is Metro Monitor solving and how is that benefiting you? Accessing the coverage that we may not be able to find manually. It is more time efficient and less manual researching. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Cindy A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cindy A.") CA Cindy A. Public Relations Manager, Florida Region Enterprise (\> 1000 emp.) 1/2/2018 "Decent for the Price" 3.5/5 What do you like best about Metro Monitor? I like Metro Monitor's daily emails to keep me aware of what clips I have coming in, then I can log in to my company portal to save them. Review collected by and hosted on G2.com. What do you dislike about Metro Monitor? I dislike that often the links in the digest emails and in the portal don't work and play the videos - so I see a transcript about a potentially important news clips, but then I have to email customer service to get the video to work. Review collected by and hosted on G2.com. What problems is Metro Monitor solving and how is that benefiting you? I am able to cost effectively track news media coverage with Metro Monitor and share those results with colleagues. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") IN Verified User in Non-Profit Organization Management Small-Business (50 or fewer emp.) 7/29/2018 "Metro Monitor Review" 3/5 What do you like best about Metro Monitor? Metro Monitor is an easily used service and provides quick notifications for PR strategies. Review collected by and hosted on G2.com. What do you dislike about Metro Monitor? While there is nothing I particularly dislike, I would prefer if there were more services offered. Review collected by and hosted on G2.com. What problems is Metro Monitor solving and how is that benefiting you? Public relations and marketing issues. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Katie B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Katie B.") KB Katie B. Director of Public Relations and Digital Media Public Relations and Communications Small-Business (50 or fewer emp.) 10/5/2017 "Metro Monitor does the job." 4/5 What do you like best about Metro Monitor? Easy to pull clips. Publicity value is calculated for you. Review collected by and hosted on G2.com. What do you dislike about Metro Monitor? The Power Search feature only searches radio and TV. The layout and design could be updated. I wish the reports that would export were a little more customizable. Review collected by and hosted on G2.com. Recommendations to others considering Metro Monitor: Great customer service - easy to communicate with them! Review collected by and hosted on G2.com. What problems is Metro Monitor solving and how is that benefiting you? We are able to monitor media from around the country with this tool. It allows us to pull clips for our clients and show them exactly what was broadcasted and add them to our media reports so they can see all the clippings in one place. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Public Relations and Communications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Public Relations and Communications") AP Verified User in Public Relations and Communications Small-Business (50 or fewer emp.) 8/22/2017 "Metro Monitor saves lives" 5/5 What do you like best about Metro Monitor? What I love most about Metro Monitor is that I am able to go back and watch the actual newscast to see exactly how client features appear on the news. I also love how it tells me the value of the spot, as well as the runtime and audience. Review collected by and hosted on G2.com. What do you dislike about Metro Monitor? There isn't much to dislike about Metro Monitor, however sometimes it's a little glitchy and doesn't let me scroll down all the way on the left side where I put in the networks and dates I want to access. To fix this, I usually have to refresh and enter in all of my information again. Review collected by and hosted on G2.com. What problems is Metro Monitor solving and how is that benefiting you? We are solving the problem of proving the value of our relationships with reporters. Some clients don't always understand just what earned media can do for them, but this software helps us give data to the client that proves earned media is worth the money and relationships! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") IN Verified User in Non-Profit Organization Management Mid-Market (51-1000 emp.) 10/13/2017 "Great product if you have a big name brand " 5/5 What do you like best about Metro Monitor? Services are fast and efficient. You can get feedback from almost all platforms including social media and radio. Review collected by and hosted on G2.com. What do you dislike about Metro Monitor? I was first introduced to this company with a smaller company and at the time we didn't benefit from it, however when I worked with a larger client, Sprite, it was so much easier to get the desired results. I just recommend fully evaluating whether this tech is worth it for your company. Review collected by and hosted on G2.com. Recommendations to others considering Metro Monitor: This product is great for consulting with potential clients to show them real feedback from the media and to help with choosing brands to partner with. We used this tool for a beverage company and found it very helpful in deciding partners based on their social media and web interactions with our products. Review collected by and hosted on G2.com. What problems is Metro Monitor solving and how is that benefiting you? The major benefit of metro monitor is that you are always in the know when it comes to your brand. You know how the public is receiving it and can quickly address anything that questions the integrity of the brand. Especially, because the platform is so easy to use and their support staff is always ready! Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about Metro Monitor? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Metro Monitor ](https://www.g2.com/products/metro-monitor/discussions/new) GU Guest User What is Metro Monitor used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-metro-monitor-used-for) [ View all Discussions ](https://www.g2.com/products/metro-monitor/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. 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