--- title: Metro Monitor Reviews meta_title: 'Metro Monitor Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 18 reviews by the users' company size, role or industry to find out how Metro Monitor works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 18 scale: '5' date_modified: '2026-08-07' parent_category: name: Public Relations (PR) url: https://www.g2.com/categories/public-relations-pr --- # Metro Monitor Reviews **Vendor:** Metro Monitor **Category:** [Media Monitoring Software](https://www.g2.com/categories/media-monitoring) **Average Rating:** 4.4/5.0 **Total Reviews:** 18 ## About Metro Monitor Metro Monitor monitors all media outlets for public relations and corporate communications professionals, allowing you to gain access to proprietary news monitoring databases and innovatinve TV news clipping and media analysis services. ## Metro Monitor Reviews ### 1. Metro Monitor Review **Rating:** 5.0/5.0 stars **Reviewed by:** Jacqueline F. | Senior Account Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2021 **What do you like best about Metro Monitor?** I enjoy the ease of finding PR hits in real time. **What do you dislike about Metro Monitor?** Metro Monitor doesn't always catch everything, which I don't love **Recommendations to others considering Metro Monitor:** I would say it is a worthwhile investment for what you get. I appreciate the daily emails with updates for my pitching efforts. It is really helpful to have them all in one place. **What problems is Metro Monitor solving and how is that benefiting you?** I am keeping on track with the PR hits I need to find for my clients. ### 2. Better than Cision and Meltwater **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2019 **What do you like best about Metro Monitor?** Professional staff who are quick to respond and actually get things done in a timely manner. I really like that they get their data directly from Nielsen so it is as accurate as possible. I don't need a fancy dashboard to get the data I need, so I like that Metro Monitor gets straight to the point. I had a lot of problems with Cision and Meltwater. They were pricey for what you got and it always seemed like we were catching clips that their services weren't. The contacts lists they provided were also inaccurate. I'm not sure how often they update those lists, but there was a lot of emails that bounced back. **What do you dislike about Metro Monitor?** The user interface isn't great, but other than that, I think Metro Monitor is one of those best kept secrets. **Recommendations to others considering Metro Monitor:** Great bang for your buck and much more responsive and accurate than Cision and Meltwater. I have to review our services every year and have selected Metro Monitor each time simply because they are better. **What problems is Metro Monitor solving and how is that benefiting you?** Media monitoring. When we used Cision and Meltwater, both had inaccurate numbers. I was constantly calling those companies about news clips they missed. You don't get that as much with Metro Monitor. ### 3. Comprehensive and Focused Monitoring, Reliable Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Claire P. | PR & Digital Media Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2018 **What do you like best about Metro Monitor?** We have been very pleased with Metro Monitor and the capabilities the platform provides us for tracking PR efforts and publicity earned on behalf of our clients. The platform is easy to navigate and monitors a vast number of stations and media outlets. However, more than the service itself, what we appreciate most about Metro Monitor is its immensely reliable, responsive and helpful team. The Metro Monitor team is dedicated to customer service and is always quick to help us troubleshoot and willing to do whatever possible to meet our needs. We count on Metro Monitor’s service and on their team to equip us to efficiently do our jobs. **What do you dislike about Metro Monitor?** One feature we feel Metro Monitor is lacking is the ability to search for online articles like you can for TV clips. Metro Monitor also experiences the occasional glitch, but the support team is usually able to remedy the problem for us. **Recommendations to others considering Metro Monitor:** We would absolutely recommend Metro Monitor to anyone seeking a media monitoring service. Before using Metro Monitor, we relied solely on Google Alerts to monitor for mentions of our clients. Metro Monitor provided much more reliable monitoring capabilities that are both focused and comprehensive. The coverage emails we receive make it easy to keep up with earned media mentions, and we are able to easily download TV and radio clips, which we can provide to our clients in addition to online articles. Plus, the team at Metro Monitor is truly top-notch—whenever we run into an issue or even something we’d like to see Metro Monitor incorporate into the platform or service, they are quick to response and eager to help. The Metro Monitor team also has a firm understanding of what we do and what we need, which enables them to routinely meet our needs and understand our goals. **What problems is Metro Monitor solving and how is that benefiting you?** Metro Monitor greatly streamlines our media monitoring, enabling us to spend more time focusing on garnering media on behalf of our clients and less time tracking down the articles, clips and results. The efficiency of Metro Monitor allows us to offer added value to our clients by providing copies of the earned media and to demonstrate the tangible results of our efforts on their behalf. ### 4. Useful service to purchase media clips **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2018 **What do you like best about Metro Monitor?** I used Metro Monitor for five years while I was working at two separate public relations agencies in similar roles. I would contact a Metro Monitor representative for clips that were not covered under my subscription with Critical Mention or IQmedia and the Metro Monitor staff would be very be quick to respond to my email and give me an update on whether they had the clip (when they might receive it) and the price of it. I found the price to be affordable ($95 from what I recall) and would be more expensive depending on the version that you purchased. I found their staff to be helpful, accommodating, and easy to work with. **What do you dislike about Metro Monitor?** I do not have any issues in my five years working with Metro Monitor to report at this time. I expect that you will find them easy to work with and helpful. **Recommendations to others considering Metro Monitor:** Ask them what types of segments they can secure in advance and you may have even more options! **What problems is Metro Monitor solving and how is that benefiting you?** Metro Monitor was incredibly helpful in the time that I worked in public relations across two agencies in ensuring that I got my clients copies of the media coverage that we secured for them. During that time, not everything was covered by Critical Mention and IQMedia and I found Metro Monitor to be a very helpful supplement. ### 5. Metro Monitor Review **Rating:** 4.5/5.0 stars **Reviewed by:** Madeline C. | Enterprise (> 1000 emp.) **Reviewed Date:** October 10, 2018 **What do you like best about Metro Monitor?** It comes straight to your email, so you don't have to go digging in some database. **What do you dislike about Metro Monitor?** The blog pickup can be a little annoying because that is something my clients don't care about. **Recommendations to others considering Metro Monitor:** Make sure you have the keywords set correctly so you get the most accurate coverage reports. **What problems is Metro Monitor solving and how is that benefiting you?** Accessing the coverage that we may not be able to find manually. It is more time efficient and less manual researching. ### 6. Decent for the Price **Rating:** 3.5/5.0 stars **Reviewed by:** Cindy A. | Public Relations Manager, Florida Region, Enterprise (> 1000 emp.) **Reviewed Date:** January 02, 2018 **What do you like best about Metro Monitor?** I like Metro Monitor's daily emails to keep me aware of what clips I have coming in, then I can log in to my company portal to save them. **What do you dislike about Metro Monitor?** I dislike that often the links in the digest emails and in the portal don't work and play the videos - so I see a transcript about a potentially important news clips, but then I have to email customer service to get the video to work. **What problems is Metro Monitor solving and how is that benefiting you?** I am able to cost effectively track news media coverage with Metro Monitor and share those results with colleagues. ### 7. Metro Monitor Review **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2018 **What do you like best about Metro Monitor?** Metro Monitor is an easily used service and provides quick notifications for PR strategies. **What do you dislike about Metro Monitor?** While there is nothing I particularly dislike, I would prefer if there were more services offered. **What problems is Metro Monitor solving and how is that benefiting you?** Public relations and marketing issues. ### 8. Metro Monitor does the job. **Rating:** 4.0/5.0 stars **Reviewed by:** Katie B. | Director of Public Relations and Digital Media, Public Relations and Communications, Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2017 **What do you like best about Metro Monitor?** Easy to pull clips. Publicity value is calculated for you. **What do you dislike about Metro Monitor?** The Power Search feature only searches radio and TV. The layout and design could be updated. I wish the reports that would export were a little more customizable. **Recommendations to others considering Metro Monitor:** Great customer service - easy to communicate with them! **What problems is Metro Monitor solving and how is that benefiting you?** We are able to monitor media from around the country with this tool. It allows us to pull clips for our clients and show them exactly what was broadcasted and add them to our media reports so they can see all the clippings in one place. ### 9. Metro Monitor saves lives **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2017 **What do you like best about Metro Monitor?** What I love most about Metro Monitor is that I am able to go back and watch the actual newscast to see exactly how client features appear on the news. I also love how it tells me the value of the spot, as well as the runtime and audience. **What do you dislike about Metro Monitor?** There isn't much to dislike about Metro Monitor, however sometimes it's a little glitchy and doesn't let me scroll down all the way on the left side where I put in the networks and dates I want to access. To fix this, I usually have to refresh and enter in all of my information again. **What problems is Metro Monitor solving and how is that benefiting you?** We are solving the problem of proving the value of our relationships with reporters. Some clients don't always understand just what earned media can do for them, but this software helps us give data to the client that proves earned media is worth the money and relationships! ### 10. Great product if you have a big name brand **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** October 13, 2017 **What do you like best about Metro Monitor?** Services are fast and efficient. You can get feedback from almost all platforms including social media and radio. **What do you dislike about Metro Monitor?** I was first introduced to this company with a smaller company and at the time we didn't benefit from it, however when I worked with a larger client, Sprite, it was so much easier to get the desired results. I just recommend fully evaluating whether this tech is worth it for your company. **Recommendations to others considering Metro Monitor:** This product is great for consulting with potential clients to show them real feedback from the media and to help with choosing brands to partner with. We used this tool for a beverage company and found it very helpful in deciding partners based on their social media and web interactions with our products. **What problems is Metro Monitor solving and how is that benefiting you?** The major benefit of metro monitor is that you are always in the know when it comes to your brand. You know how the public is receiving it and can quickly address anything that questions the integrity of the brand. Especially, because the platform is so easy to use and their support staff is always ready! ### 11. Great product, customer service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2017 **What do you like best about Metro Monitor?** When we began using clipping services last year, I tried out a few companies to see which would be the best route. At the time, we needed a clip or two every once in awhile, so my opinion largely based on the customer service. I've worked with one rep the whole time, who has been extremely helpful. Whenever I have a question or a need, response time is quick and the answers are useful. And, our needs have since increased, and the rep was able to get me all set up with the portal, which is easy to use! **What do you dislike about Metro Monitor?** There are times when our clips don't appear in the dashboard, or they are unable to download. It takes a bit longer than expected to get the clip we need. **What problems is Metro Monitor solving and how is that benefiting you?** Now that we have access to the dashboard, we are able to keep track and download clips with ease. We still have access to our rep and communicate on an as-needed basis, which is great and helpful. ### 12. Metro Monitor **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2018 **What do you like best about Metro Monitor?** I like that I can use this to track a company’s growth and analytics **What do you dislike about Metro Monitor?** It’s kind of a confusing layout at first **What problems is Metro Monitor solving and how is that benefiting you?** It helps analyze how a business is doing, as an employee for a PR firm we manage client’s traffic with this product ### 13. Metro monitor **Rating:** 4.0/5.0 stars **Reviewed by:** Lucky L. | Spanish Linguist, Law Enforcement, Enterprise (> 1000 emp.) **Reviewed Date:** January 29, 2018 **What do you like best about Metro Monitor?** Ability to go back and review. Give data back to client. **What do you dislike about Metro Monitor?** Everything works smoothly, I enjoy it very much. **What problems is Metro Monitor solving and how is that benefiting you?** How effective we are with reporters. ### 14. Effective and affordable! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2017 **What do you like best about Metro Monitor?** Metro Monitor is easy to use and a great value. My main use for MM is TV coverage, and are able to see local, regional and national coverage and create clips to show our industry partners mentioned and report on the coverage we produced. **What do you dislike about Metro Monitor?** I wish there was a longer time frame to access clips before they expire. **Recommendations to others considering Metro Monitor:** Metro Monitor is not only a great value, but the customer service is above and beyond! I love working with Bryan Council and his team! **What problems is Metro Monitor solving and how is that benefiting you?** We are able to report on TV and radio coverage mentioning specific keywords we set up in the system. ### 15. Review of Metro Monitor **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2017 **What do you like best about Metro Monitor?** Catches news articles that I would otherwise miss, like that it gives publicity value **What do you dislike about Metro Monitor?** I wish there was a way to filter out all of the stock information and analysis that it sends and just send direct news coverage links **Recommendations to others considering Metro Monitor:** I would recommend **What problems is Metro Monitor solving and how is that benefiting you?** Better for monitoring so our employees can spend less time doing so ### 16. My Metro Monitor **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Broadcast Media | Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2018 **What do you like best about Metro Monitor?** Easy menus make finding what i need very fast **What do you dislike about Metro Monitor?** Nothing is a problem. I use it daily to prepare news broadcasts **What problems is Metro Monitor solving and how is that benefiting you?** Keeps me up to the minute in breaking news ### 17. fair service **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2018 **What do you like best about Metro Monitor?** immediacy and accuracy as well as portability **What do you dislike about Metro Monitor?** lagtime prevents some reliability metrics **What problems is Metro Monitor solving and how is that benefiting you?** good coverage ### 18. Love metro monitor **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2017 **What do you like best about Metro Monitor?** Quick and easy, you just give them the topic and date **What do you dislike about Metro Monitor?** Sometimes hard to find clips for certain stations **Recommendations to others considering Metro Monitor:** Email them ahead of time when you think you will have coverage **What problems is Metro Monitor solving and how is that benefiting you?** Finding and sending coverage to clients. The clients like to have the files for the sites ## Metro Monitor Discussions - [What is Metro Monitor used for?](https://www.g2.com/discussions/what-is-metro-monitor-used-for) - [View Metro Monitor pricing details and edition comparison](https://www.g2.com/products/metro-monitor/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-12+11%3A02%3A05+-0500&secure%5Bsession_id%5D=0589c9bc-fe3f-433f-8946-0ff69c9a49b3&secure%5Btoken%5D=83f0876e8e29ed23a96109854131107fb4278bd0258acdcb4cfa1dde8f8f4ffa&format=llm_user) ## Metro Monitor Features **Content Creation** - Press Release Creation - Multimedia - Newsrooms - SEO **Media Channels** - Broadcast Media - Print Media - Online Media **Agentic AI - Press Release Distribution** - Natural Language Interaction - Proactive Assistance **Content Distribution** - Distribution - Contact List - Social Sharing - Analytics **Geographic Coverage** - Local Media - National Media - International Media **Reporting** - Keyword Targeting - Custom Feeds and Alerts - Custom Reports - Dashboards **Agentic AI - Media Monitoring** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Social Media Integration **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Additional Functionality** - Multi-Channel Marketing - Approval Process Control - Reporting & Statistics - Data Visualization - Real-Time Data - Content Library - Press Release Builder - API - Monitoring - Multi-Channel Distribution - Data Import/Export - Press Monitoring - Email Distribution - Social Media Monitoring - Search/Filter - Media Monitoring - Auto Update - AI Copilot ## Top Metro Monitor Alternatives - [CisionOne](https://www.g2.com/products/cisionone/reviews) - 3.9/5.0 (1,322 reviews) - [Agility PR Solutions](https://www.g2.com/products/agility-pr-solutions/reviews) - 4.1/5.0 (400 reviews) - [Meltwater](https://www.g2.com/products/meltwater/reviews) - 4.1/5.0 (2,637 reviews)