KJ
Kwyn J.
Senior Account Executive
Small-Business (50 or fewer emp.)
"Critical Mention does a good job monitoring outlets and creating comprehensive reports for clients."
What do you like best about Critical Mention?
The reports are easily the best thing about critical mention. The analytics at the top, the breakdown of categories, the charts and the ability to view all coverage in one place is loved by myself and my clients. Review collected by and hosted on G2.com.
What do you dislike about Critical Mention?
The estimated audience values are always wayyyyyy off for online outlets. We are constantly having to adjust the numbers which is extremely time consuming and frustrating. It also misses a ton of mentions so we are often having to search for coverage manually or via other search engines and adding them to reports manually. Review collected by and hosted on G2.com.