G2

Verified User in Government Administration

Mid-Market (51-1000 emp.)

11/21/2019

"Better than Cision and Meltwater"

5/5

What do you like best about Metro Monitor?

Professional staff who are quick to respond and actually get things done in a timely manner. I really like that they get their data directly from Nielsen so it is as accurate as possible. I don't need a fancy dashboard to get the data I need, so I like that Metro Monitor gets straight to the point.

I had a lot of problems with Cision and Meltwater. They were pricey for what you got and it always seemed like we were catching clips that their services weren't. The contacts lists they provided were also inaccurate. I'm not sure how often they update those lists, but there was a lot of emails that bounced back. Review collected by and hosted on G2.com.

What do you dislike about Metro Monitor?

The user interface isn't great, but other than that, I think Metro Monitor is one of those best kept secrets. Review collected by and hosted on G2.com.

Recommendations to others considering Metro Monitor:

Great bang for your buck and much more responsive and accurate than Cision and Meltwater. I have to review our services every year and have selected Metro Monitor each time simply because they are better. Review collected by and hosted on G2.com.

What problems is Metro Monitor solving and how is that benefiting you?

Media monitoring. When we used Cision and Meltwater, both had inaccurate numbers. I was constantly calling those companies about news clips they missed. You don't get that as much with Metro Monitor. Review collected by and hosted on G2.com.