I like that all the social media tickets, including Instagram messages and DMs, come into one place, so I don’t have to jump between platforms. I can reply there and use canned responses, which makes replying to customers more convenient. Everything has been going well since we shifted to Locobuzz about six months ago, and the separate link is going well too—we’re enjoying it. Review collected by and hosted on G2.com.

The loading was very hectic, and I had to refresh every single time to check the tickets. They’ve created a separate link for us now, and it’s going well. Review collected by and hosted on G2.com.