ExpertSender
ExpertSender is a stable, high deliverability customer data platform that helps eCommerce stores to grow their revenue with marketing automation across email, SMS, mobile, web and chat channels. We provide advanced data-driven customer segmentation, RFM analysis, dynamic message personalization and dedicated support for all our customers. We've been in the business for over 14 years and deliver over 20 billion messages a year for over 1,000 brands worldwide. We operate worldwide with offices in Gdańsk (HQ), Beijing and São Paulo. ExpertSender is an active member of several initiatives and organizations that define and promote best practices in marketing. ExpertSender is also a Silver Microsoft Partner, is ISO 27001 certified and fully GDPR compliant. Please feel free to contact us and ask about more! ExpertSender Team
Average Rating: 4.6/5.0
Total Reviews: 56
How Do G2 Users Rate ExpertSender?
- Has the product been a good partner in doing business?: 9.5/10 (Category avg: 8.9/10)
- Customization : 8.9/10 (Category avg: 8.4/10)
- Performance and Reliability: 9.8/10 (Category avg: 8.7/10)
- Workflow Capability: 8.9/10 (Category avg: 8.5/10)
Who Is the Company Behind ExpertSender?
- Seller: ExpertSender
- Year Founded: 2009
- HQ Location: Gdańsk, PL
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Twitter: @expertsender
1,214 Twitter followers -
LinkedIn® Page: www.linkedin.com
61 employees on LinkedIn®
Who Uses This Product?
- Who Uses This: Owner
- Top Industries: Marketing and Advertising, Retail
- Company Size: 72% Small, 20% Medium
What Do G2 Reviewers Say About ExpertSender?
AI-generated summary from verified user reviews
Pros
- Users value the exceptional customer support provided by ExpertSender, highlighting the knowledgeable and proactive assistance from their reps.
- Users highly value the powerful automation features of ExpertSender, which simplify campaign management and enhance targeting.
- Users value the comprehensive features and exceptional support from ExpertSender, enhancing their email marketing success significantly.
- Users value the advanced automation capabilities of ExpertSender, enhancing their marketing efficiency and effectiveness.
- Users appreciate the intuitive interface of ExpertSender, which simplifies campaign management and enhances targeting precision.
Cons
- Users find the limited templates in ExpertSender restricting, affecting their ability to create diverse marketing content.
- Users express disappointment over the lack of SMTP relay support, limiting their email campaign management options.
- Users find the expertise required for using ExpertSender challenging due to its limitations and weak automation features.
- Users find ExpertSender's missing automation features and lack of report template saving frustrating compared to competitors.
- Users find the time-consuming process of migrating older email messages to the new editor frustrating and inefficient.
What Are Recent G2 Reviews of ExpertSender?
"Streamlined Campaign Management with Efficient Automation"
Rating: 4.0/5.0 stars
— Theone P.
"Efficient Automation with Minor Reporting Flaws"
Rating: 4.5/5.0 stars
— Karl A.

