IntelligenceBank Reviews & Product Details

I really like the user-friendly platform of IntelligenceBank, which makes it easy for download users and admins when it comes to uploading and downloading. I found it easy to use for keywording and organization of assets into folder subjects. The main board being customizable to our brand is another feature that stands out to me. Their customer service is great—our representative Alan is excellent - always answering right away and finds out the answer as soon as possible, continually following up. The PowerPoint connector is the most widely used feature by our download client departments, which speaks to its popularity. The platform being user-friendly is crucial in encouraging others to utilize it, backed by numerous trainings. I appreciate that it accepts major file types, and I particularly enjoy being able to save downloads in smaller and cropped formats. Review collected by and hosted on G2.com.

When downloading, you cannot remove some of the verbiage to download in various ways and people do not understand it. Review collected by and hosted on G2.com.

High levels of support and customisation, everything was focussed on what we wanted to achieve with the platform, rather than how we fitted into their product. We had regular weekly calls during implementation meaning a lot of development happened quickly. Project documentation and how-to guides were well put together. The platform is highly intuitive and easy to use. The integration happened seamlessly, we migrated from a very outdated platform and were really worried, but it was all fine. Customer support was always on hand and issues resolved quickly. The DAM is used daily by the business and no issues to speak of. Review collected by and hosted on G2.com.

Their main office is based in Australia so scheduling calls was tricky, but no real issue. Review collected by and hosted on G2.com.

It is easy to upload content, and it is easy to share both internally and externally. Version control and updates are useful. Delivering content through links is also good. I like being able to navigate through our assets using the folder structures. Review collected by and hosted on G2.com.

The user experience, functionality, and features are lacking. I would like an updated UI for navigation, in both the assets and the nav. I would like it to be easier to customize nav links and custom pages. The admin area is convoluted and not intuitive. I would like to display folders and assets together. I would like to change the size of the icons/tiles when viewing them. I would like to be able to edit filenames and content within assets without having to download them. I would like to be able to download folders of assets. I would like to be able to delete a current asset version without deleting previous versions (without multiple steps). I would like to view folder sizes (MB/GB). I would like to be able to "favorite" assets, and sort by favorites. I would like to sort by file size. I would like a quick-share function (most used function is sharing). I would like "right-click" functionality for actions. Tags should auto save, instead of "apply" then "save." Review collected by and hosted on G2.com.

I use IntelligenceBank for approvals and as a storage hub, and I appreciate how easy it is to use. I also like the approval flow, which allows for easy collaboration and keeps everything in one place. The setup was smooth with a lot of assistance. Review collected by and hosted on G2.com.

Not a lot, it does what it needs to do. Review collected by and hosted on G2.com.

Intelligence Bank is capable of hosting a wide range of file types and helps us keep our materials well organized. We rely on IB every day! Review collected by and hosted on G2.com.

Intelligence Bank does not make full use of AI capabilities and can sometimes be less user-friendly than I would like. Review collected by and hosted on G2.com.

Sharing collections with both internal users and external clients and stakeholders has been a huge improvement. It is easy to share and customize the settings for sharing collections, as well as adding to amending existing collections. Review collected by and hosted on G2.com.

I wish that folder names were searchable, folder icons had instant thumbnails, and that when you create a new folder, the window would automatically open to that folder for uploading- seems like that would be intuitive but it is not, so you have to re-navigate to the folder to begin uploading images. I also wish that our resource date would automatically reflect the camera data for the date the photo was taken upon ingest. Review collected by and hosted on G2.com.

Amazing customer service and great guidance through the set-up process. Review collected by and hosted on G2.com.

A little overwhelming at first however this is quickly overcome. Review collected by and hosted on G2.com.

The best thing about IntelligenceBank is that I can house all my assets in one place in an organized fashion. It's easy to navigate and I can track down what I need quickly. The storage capacity means I don't have to worry about limiting what assets I save. Review collected by and hosted on G2.com.

Being able to bulk download assets in several folders at a time, rather than just one folder at a time, would be a huge improvement. Review collected by and hosted on G2.com.

I like the flexibility to tailor the platform to suit our clubs needs. I can easily edit the folders and folder covers to for easy visibility Review collected by and hosted on G2.com.

Nothing. So far I have had no issues whatsoever. Its extremely easy to use as I have detailed in the rest of this review Review collected by and hosted on G2.com.

The most helpful aspect of IntelligenceBank is its advanced search, tagging, and filters. Our search results have improved dramatically since switching to InteligenceBank and it’s now much easier to find what we are looking for. Review collected by and hosted on G2.com.

I wish you could share folders and not just assets. Would be nice to be able to share a whole folder structure with outside stakeholders. Review collected by and hosted on G2.com.