IntelligenceBank Reviews & Product Details

IntelligenceBank offers comprehensive digital asset management features, providing a centralized repository that brings together all our digital assets. The platform stands out with its excellent search filters, robust metadata tagging, and effective automated workflows. IntelligenceBank has also implemented strong brand governance tools, including style guides, brand guidelines, and permission controls, among other features. The application is highly customizable, allowing us to tailor workflows to our specific needs and optimize management processes. Approvals are efficiently handled and well supported, which enhances overall workflow efficiency. IntelligenceBank also provides extensive sharing options, such as CDN, branded portals, and other automated services. The program is subject to strict regulation, ensuring we receive timely governance reports. Review collected by and hosted on G2.com.

IntelligenceBank has challenging performance issues with large assets, which leads to high loading

This app is not a lightweight solution, and this terms it as a premium service that requires high financial commitment Review collected by and hosted on G2.com.

High levels of support and customisation, everything was focussed on what we wanted to achieve with the platform, rather than how we fitted into their product. We had regular weekly calls during implementation meaning a lot of development happened quickly. Project documentation and how-to guides were well put together. The platform is highly intuitive and easy to use. The integration happened seamlessly, we migrated from a very outdated platform and were really worried, but it was all fine. Customer support was always on hand and issues resolved quickly. The DAM is used daily by the business and no issues to speak of. Review collected by and hosted on G2.com.

Their main office is based in Australia so scheduling calls was tricky, but no real issue. Review collected by and hosted on G2.com.

It is easy to upload content, and it is easy to share both internally and externally. Version control and updates are useful. Delivering content through links is also good. I like being able to navigate through our assets using the folder structures. Review collected by and hosted on G2.com.

The user experience, functionality, and features are lacking. I would like an updated UI for navigation, in both the assets and the nav. I would like it to be easier to customize nav links and custom pages. The admin area is convoluted and not intuitive. I would like to display folders and assets together. I would like to change the size of the icons/tiles when viewing them. I would like to be able to edit filenames and content within assets without having to download them. I would like to be able to download folders of assets. I would like to be able to delete a current asset version without deleting previous versions (without multiple steps). I would like to view folder sizes (MB/GB). I would like to be able to "favorite" assets, and sort by favorites. I would like to sort by file size. I would like a quick-share function (most used function is sharing). I would like "right-click" functionality for actions. Tags should auto save, instead of "apply" then "save." Review collected by and hosted on G2.com.

Sharing collections with both internal users and external clients and stakeholders has been a huge improvement. It is easy to share and customize the settings for sharing collections, as well as adding to amending existing collections. Review collected by and hosted on G2.com.

I wish that folder names were searchable, folder icons had instant thumbnails, and that when you create a new folder, the window would automatically open to that folder for uploading- seems like that would be intuitive but it is not, so you have to re-navigate to the folder to begin uploading images. I also wish that our resource date would automatically reflect the camera data for the date the photo was taken upon ingest. Review collected by and hosted on G2.com.

Amazing customer service and great guidance through the set-up process. Review collected by and hosted on G2.com.

A little overwhelming at first however this is quickly overcome. Review collected by and hosted on G2.com.

The best thing about IntelligenceBank is that I can house all my assets in one place in an organized fashion. It's easy to navigate and I can track down what I need quickly. The storage capacity means I don't have to worry about limiting what assets I save. Review collected by and hosted on G2.com.

Being able to bulk download assets in several folders at a time, rather than just one folder at a time, would be a huge improvement. Review collected by and hosted on G2.com.

I like the flexibility to tailor the platform to suit our clubs needs. I can easily edit the folders and folder covers to for easy visibility Review collected by and hosted on G2.com.

Nothing. So far I have had no issues whatsoever. Its extremely easy to use as I have detailed in the rest of this review Review collected by and hosted on G2.com.

The most helpful aspect of IntelligenceBank is its advanced search, tagging, and filters. Our search results have improved dramatically since switching to InteligenceBank and it’s now much easier to find what we are looking for. Review collected by and hosted on G2.com.

I wish you could share folders and not just assets. Would be nice to be able to share a whole folder structure with outside stakeholders. Review collected by and hosted on G2.com.

Being able to send files via links. Folder structure is decent, but not great. Review collected by and hosted on G2.com.

The UI is not very intuitive. It seems old and dated with very limited features. There should be more options for downloading content. You should be able to filter more and exclude archive when searching. You should be able to share full folders of content and have options how it can be used for download. Review collected by and hosted on G2.com.

- I like the customer support. They have taken a lot of energy and put it into ensuring their customers are happy and successful.

- I have also had success integrating IntelligenceBank's API to automatically share content in a mobile app (Ram Dass Be Here Now)

- API was also used to do a transfer from another DAM into IntelligenceBank very quickly; we transferred the raw data of 23,000 resources with attached metadata in less than 72 hours.

- They use Amazon S3 as the storage source which makes uploading and downloading a breeze.

- Our team has found it to be extremely easy to use compared to the last DAM we were on.

- Every day the DAM is used by our team and so far every issue has been resolved with ease. Review collected by and hosted on G2.com.

If you don't have a technical person on staff to be the Administrator, you will be relying heavily on the customer success representatives to assist you during the initial first few months. This is not a knock on the platform at all, but it is very modular and there are many ways to use it. Review collected by and hosted on G2.com.