IntelligenceBank Reviews & Product Details

Now that we have been using IntelligenceBank for a couple of years, we can speak to our experiences with the DAM. We love how responsive our rep is, and availability if we would like to jump on a call for help with something. They make us feel like we are partners, not customers. They want to give us the tools and resources to succeed. Review collected by and hosted on G2.com.

I see they are always adding new features and improvements to the system. I like that they are adding A.I. capabilities, and look forward to utilizing those in the future. Review collected by and hosted on G2.com.

What I liked about IntelligenceBank was the their understanding of the Financial Services landscape, both from a governance and people perspective. The team understood the importance of clear ownership, accountability and visibility for organisations when producing customer facing content. I also really appreciated the time the team took to build a genuine relationship with us, and being able to explain some of the more technical components of the platform. Review collected by and hosted on G2.com.

From my experience there was honestly nothing I disliked about IntelligenceBank. The platform could be configured to our complex organisational needs and the team were very willing to work with us to help find the right solutions. Review collected by and hosted on G2.com.

I like how IntelligenceBank enables marketing and any customer-facing content to give me surety and confidence that it has gone through the approvals process with the right people reviewing it, ensuring customers get the best experience possible. The process of approvals is well-configured, easy, and consistent, offering a streamlined, on-rails process where you just follow the bouncing ball. It ensures everything is documented correctly, providing protection if there are any queries in the future. The ability to upload and store assets as a snapshot in time is valuable, along with the automated follow-up process for the next steps. Also, the approval chains and configured processes make it easy for anyone in a large organization to get things approved consistently. Review collected by and hosted on G2.com.

No dislikes come to mind. Review collected by and hosted on G2.com.

IntelligenceBank offers a comprehensive platform that simplifies approval processes, centralizes workflows, and enhances communication within teams. Its customizable tools and user-friendly interface make it an ideal solution for businesses looking to streamline operations and improve efficiency. Review collected by and hosted on G2.com.

I like that IntelligenceBank reduces the need for back-and-forth emails because everything is in one place. The workflows are properly set up, making it easy to direct tasks to the right people. The workflow tool is very valuable because I can customize what needs to be sent to the right people in the right sections. The approval center is fantastic because I can track everything waiting for my approval, or see where my submissions are in the process. Sending notifications to remind others about due dates is convenient. From an admin perspective, being able to customize everything to suit the business and its specific group is amazing. The whole system just makes life easier, allowing me to avoid searching through emails and easily see feedback and comments. Also, the initial setup was really good with lots of training and available support whenever needed. Review collected by and hosted on G2.com.

Na Review collected by and hosted on G2.com.

I love how IntelligenceBank keeps everything together, providing an overview of what the team is doing. It's neat and easy to use. The AI features are streamlined, and it’s customer-centric, which I appreciate a lot. It helps me sort, store, search, and share approved content, serving as a single source of truth, which is invaluable. Flagging compliance issues before they become a problem, especially in a big four bank where compliance is significant, is absolutely gold. Also, it cuts bottlenecks for review and compliance and assists in catching brand and legal risks. I'm a big fan of these features. Review collected by and hosted on G2.com.

Hands down the version control and change history feature. I love that every edit of my team's content gets logged and is reversible. Instead of five people guessing which file is current, there's one traceable source of truth. My job would be a nightmare without IntelligenceBanks AI-Powered metadata tool. IB is definitely worth my dollar. Review collected by and hosted on G2.com.

The depth of functionality means there's some ramp-up time with getting your head around, but the support team makes onboarding smooth and responds in a timely manner. Review collected by and hosted on G2.com.

I like how IntelligenceBank provides a single source of truth, which is crucial for enabling cross-functional stakeholders to share feedback and approve workflows in one place. Its accessibility and ease of use make it a reliable tool for campaign asset management. I appreciate the value in bringing brand creative and marketing together, integrating various functions like compliance, risk, and technology into a streamlined process. The digital asset management and brand asset management features really help make decisions easier and faster, with the marketing operations vendor report being particularly useful. The initial setup was quite straightforward, which made it easy for my team to start using it effectively. Review collected by and hosted on G2.com.

You can always enhance customer experience through design and the way the content is laid out, but it serves the purpose well at the moment. Review collected by and hosted on G2.com.

People like things straightforward and easy because they are busy. The user experience is simple and easy to understand for the average person who doesn't have much experience with this type of interface. Review collected by and hosted on G2.com.

Everything is still good in my book! Keep on doing the same things and we will all be happy in the long run. Review collected by and hosted on G2.com.

I really like the user-friendly platform of IntelligenceBank, which makes it easy for download users and admins when it comes to uploading and downloading. I found it easy to use for keywording and organization of assets into folder subjects. The main board being customizable to our brand is another feature that stands out to me. Their customer service is great—our representative Alan is excellent - always answering right away and finds out the answer as soon as possible, continually following up. The PowerPoint connector is the most widely used feature by our download client departments, which speaks to its popularity. The platform being user-friendly is crucial in encouraging others to utilize it, backed by numerous trainings. I appreciate that it accepts major file types, and I particularly enjoy being able to save downloads in smaller and cropped formats. Review collected by and hosted on G2.com.

When downloading, you cannot remove some of the verbiage to download in various ways and people do not understand it. Review collected by and hosted on G2.com.

It was built to do exactly what our organisation needs. so all of the functionality and data captured are for purpose and does the job across a lot of stakeholders, which is no easy feat. Review collected by and hosted on G2.com.

The nature of the form being stacked makes using intelligence bank clunky and a very long scroll. So when adding different sections of a job, it is a very padded out page so makes proofing tricky when you need to scroll so much up and down, And when scrolling, the page jumps around so you lose your position when scrolling up and down.

Also the filing system and search phrases to find olf jobs is not great. It's not super easy to search for a recent job as tasks from a very long time ago always clog up search results and it takes a lot of loading time to refine or filter the search. Review collected by and hosted on G2.com.