Best Managed Detection and Response (MDR) Software - Page 2

How Many Managed Detection and Response (MDR) Software Products Does G2 Track?

Total Products under this Category: 145

Category Stats (Nov 2026)

  • Average Rating: 4.49/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Eye Security (+8.08%) - Among all products in this category, Eye Security recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Managed Detection and Response (MDR) Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 9,400+ Authentic Reviews
  • 145+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Managed Detection and Response (MDR) Software

G2 Grid® for Managed Detection and Response (MDR) Software plotting products by satisfaction and market presence

Highlighted products: Sophos MDR, Huntress Managed EDR, Acronis Cyber Protect Cloud (now Acronis Cyber Platform), CrowdStrike Falcon Endpoint Protection Platform, Arctic Wolf, eSentire, Huntress Managed ITDR, and ESET PROTECT.

Underlying data: [Grid® JSON](https://www.g2.com/categories/managed-detection-and-response-mdr/grids.json?focus%5B%5D=sophos-mdr&focus%5B%5D=huntress-managed-edr&focus%5B%5D=acronis-cyber-protect-cloud-now-acronis-cyber-platform&focus%5B%5D=crowdstrike-falcon-endpoint-protection-platform&focus%5B%5D=arctic-wolf&focus%5B%5D=esentire&focus%5B%5D=huntress-managed-itdr&focus%5B%5D=eset-protect)

Field Effect MDR

Field Effect delivers intelligence-grade managed detection and response for the AI era. Built on Federated Smart Compute™ and nation-state tradecraft, our holistic MDR platform uncovers weaknesses early, blocks attacks in real time, and reduces risk across the entire threat surface—endpoint, network, cloud, and more. With an 18-second median time to detect, Field Effect helps MSPs and overwhelmed IT teams outpace agentic attacks and achieve premium protection with the team they have.

Average Rating: 4.8/5.0

Total Reviews: 54

How Do G2 Users Rate Field Effect MDR?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.3/10)
  • Proactive threat hunting: 9.2/10 (Category avg: 9.1/10)
  • Automated remediation: 7.6/10 (Category avg: 8.7/10)
  • Automated investigation: 9.1/10 (Category avg: 8.9/10)

Who Is the Company Behind Field Effect MDR?

  • Seller: Field Effect
  • Company Website:
  • Year Founded: 2016
  • HQ Location: Ottawa
  • LinkedIn® Page: www.linkedin.com
    149 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer & Network Security
  • Company Size: 51% Small, 33% Medium

What Do G2 Reviewers Say About Field Effect MDR?

AI-generated summary from verified user reviews

Pros
  • Users value the responsive and helpful customer support of Field Effect MDR, ensuring effective implementation and issue resolution.
  • Users commend the ease of use in Field Effect MDR, particularly enjoying simple setup and deployment processes.
  • Users value the comprehensive protection of Field Effect MDR, ensuring robust security across diverse environments.
  • Users value the 24/7 threat detection of Field Effect MDR, ensuring immediate identification and isolation of cybersecurity threats.
  • Users appreciate the comprehensive alert notifications of Field Effect MDR, enabling timely identification of vulnerabilities and issues.
Cons
  • Users find alert issues with Field Effect MDR, often needing additional support due to unclear notifications and false alarms.
  • Users find the inefficient alert system difficult to manage due to overwhelming volume and lack of detail.
  • Users find the communication issues frustrating, often needing to simplify technical info for clients, leading to extra support requests.
  • Users highlight insufficient information provided in alerts, often needing support for clarification on issues.
  • Users find the learning curve steep, necessitating additional time for onboarding and user adaptation to the Field Effect MDR.

What Are Recent G2 Reviews of Field Effect MDR?

What Are G2 Users Discussing About Field Effect MDR?

ReliaQuest GreyMatter

ReliaQuest’s agentic AI security operations platform, GreyMatter, allows security teams to detect threats at the source, contain them in under 5 minutes, and eliminate Tier 1 and Tier 2 work for faster investigation and response. GreyMatter orchestrates 6 agentic AI personas with 200+ agent skills and 400+ AI tools to exponentially scale security operations and help organizations predict what's next.

Average Rating: 4.7/5.0

Total Reviews: 20

How Do G2 Users Rate ReliaQuest GreyMatter?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.3/10)
  • Proactive threat hunting: 8.9/10 (Category avg: 9.1/10)
  • Automated remediation: 8.7/10 (Category avg: 8.7/10)
  • Automated investigation: 8.8/10 (Category avg: 8.9/10)

Who Is the Company Behind ReliaQuest GreyMatter?

  • Seller: ReliaQuest
  • Company Website:
  • Year Founded: 2007
  • HQ Location: Tampa, Florida, United States
  • LinkedIn® Page: www.linkedin.com
    1,106 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Consumer Services
  • Company Size: 40% Medium, 25% Small

What Do G2 Reviewers Say About ReliaQuest GreyMatter?

AI-generated summary from verified user reviews

Pros
  • Users value the exceptional visibility and integration capabilities of ReliaQuest GreyMatter, enhancing security operations across environments.
  • Users value the centralized management of ReliaQuest GreyMatter, enhancing visibility and streamlining security operations effectively.
  • Users highlight the exceptional customer support of ReliaQuest GreyMatter, enhancing satisfaction and streamlining security operations.
  • Users praise the ease of use of ReliaQuest GreyMatter, highlighting its straightforward setup and seamless integrations.
  • Users highlight the seamless integration with existing tools, streamlining security operations and enhancing overall efficiency.
Cons
  • Users note UX improvement needs in ReliaQuest GreyMatter, citing alert delays, slow report loading, and clunky Android app experience.
  • Users find the complexity of configurations in ReliaQuest GreyMatter can hinder usability and require significant fine-tuning.
  • Users experience an inefficient alert system with delays, duplicates, and slow report loading, affecting overall usability.
  • Users find the learning curve steep for advanced workflows, though documentation and support help eventually.
  • Users find login issues with the ReliaQuest GreyMatter app, particularly on Android, making the sign-in process frustrating.

What Are Recent G2 Reviews of ReliaQuest GreyMatter?

Secureworks Taegis MDR

Secureworks® Taegis™ MDR is an industry-leading solution that harnesses the power of AI with human expertise to deliver 24/7 threat monitoring, detection, investigation, and response capabilities. By integrating security telemetry from hundreds of sources, customers can maximize their current security investments and see more, detect better, and respond faster. Delivered on top of the open Taegis XDR platform, the solution provides comprehensive coverage across the entire attack surface - endpoints, network, cloud, email, identity, OT and business applications – and customers have access to the same console as Secureworks security experts, who they are able to reach within 90 seconds through live chat.

Average Rating: 4.6/5.0

Total Reviews: 48

How Do G2 Users Rate Secureworks Taegis MDR?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.3/10)
  • Proactive threat hunting: 9.1/10 (Category avg: 9.1/10)
  • Automated remediation: 8.0/10 (Category avg: 8.7/10)
  • Automated investigation: 8.6/10 (Category avg: 8.9/10)

Who Is the Company Behind Secureworks Taegis MDR?

  • Seller: Sophos
  • Year Founded: 1985
  • HQ Location: Oxfordshire
  • LinkedIn® Page: www.linkedin.com
    5,550 employees on LinkedIn®
  • Ownership: LSE:SOPH

Who Uses This Product?

  • Top Industries: Financial Services, Computer & Network Security
  • Company Size: 52% Medium, 38% Large

What Do G2 Reviewers Say About Secureworks Taegis MDR?

AI-generated summary from verified user reviews

Pros
  • Users value the immediate response capabilities of Secureworks Taegis MDR, ensuring quick resolutions to security incidents.
  • Users value the 24/7 monitoring of Secureworks Taegis MDR, enhancing security with constant oversight and expert support.
  • Users appreciate the valuable customer support from the tAM and Threat Hunting teams, enhancing business security and efficiency.
  • Users appreciate the intuitive dashboard usability of Secureworks Taegis MDR, making it accessible for non-technical staff.
  • Users value the easy integrations with other vendors, enhancing agility and network security without in-house resources.
Cons
  • Users find the difficult navigation of Secureworks Taegis MDR challenging, especially when trying to access advanced features.
  • Users note that new integrations can take time, which may hinder the experience with non-mainstream tools.
  • Users find integration issues with third-party tools, complicating the use of Secureworks Taegis MDR for new users.
  • Users find the learning curve steep, particularly when navigating complex features and setting up the system effectively.
  • Users note the limited features of Secureworks Taegis MDR, particularly with new integrations taking time to implement.

What Are Recent G2 Reviews of Secureworks Taegis MDR?

What Are G2 Users Discussing About Secureworks Taegis MDR?

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Barracuda Managed XDR

Barracuda Managed XDR is the comprehensive next-generation cybersecurity solution that protects organizations of all sizes against today’s ever-evolving threat landscape. Barracuda Managed XDR is a fully managed service instantly augmenting an organization’s IT staff, identifying signals amidst noise, and reducing TTR from days to seconds. The solution features advanced AI-driven threat protection, SIEM, SOAR, and enterprise-grade threat intelligence from 11+ billion IOCs and hundreds of ML-enriched detection rules aligned to the MITRE ATT&CK framework. Ingesting trillions of events across endpoints, servers, identity, cloud, email, and firewalls, the cloud-native solution detects, responds to, and eliminates cyberthreats in real time across the attack lifecycle. An ‘open’ XDR solution, Barracuda Managed XDR integrates with an organization’s existing technology, ensuring a smooth deployment while enhancing security resilience and operational efficiency. Barracuda Managed XDR is powered by Barracuda’s 24/7/365 global SOC, featuring five specialized expert-level teams delivering best-in-class SLAs and proactive real-time threat detection and response.

Average Rating: 4.5/5.0

Total Reviews: 53

How Do G2 Users Rate Barracuda Managed XDR?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.3/10)
  • Proactive threat hunting: 9.6/10 (Category avg: 9.1/10)
  • Automated remediation: 8.3/10 (Category avg: 8.7/10)
  • Automated investigation: 9.2/10 (Category avg: 8.9/10)

Who Is the Company Behind Barracuda Managed XDR?

  • Seller: Barracuda
  • Company Website:
  • Year Founded: 2002
  • HQ Location: Campbell, CA
  • LinkedIn® Page: www.linkedin.com
    2,327 employees on LinkedIn®
  • Ownership: Private

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer & Network Security
  • Company Size: 50% Medium, 34% Small

What Do G2 Reviewers Say About Barracuda Managed XDR?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Barracuda Managed XDR, appreciating its straightforward setup and intuitive portal.
  • Users value the 24/7 monitoring of Barracuda Managed XDR, providing proactive security and peace of mind without added workload.
  • Users value the 24/7 security protection Barracuda Managed XDR provides, enhancing confidence and safeguarding endpoints effectively.
  • Users value the 24/7 proactive security of Barracuda Managed XDR, ensuring constant protection and peace of mind.
  • Users value the 24/7 proactive security alerts of Barracuda Managed XDR, enhancing confidence in threat detection and response.
Cons
  • Users desire a more customizable experience with Barracuda Managed XDR, especially in reporting and self-management options.
  • Users face a steep learning curve when setting up and navigating Barracuda Managed XDR's security features effectively.
  • Users find Barracuda Managed XDR to be not user-friendly, seeking greater customization and self-management options.
  • Users find the portal issues cumbersome, requiring multiple logins and dashboards for effective management of programs.
  • Users find the agent on endpoint devices limited, requiring portal logins to manage program permissions effectively.

What Are Recent G2 Reviews of Barracuda Managed XDR?

Blackpoint Cyber

Blackpoint Cyber is the forerunner in the managed detection and response space, leveraging our proprietary ecosystem to help our partners fight back and win against cyberthreats. We have served the community since 2014 and proudly continue to safeguard businesses around the world. We believe that no one should go alone into the unfair fight. At Blackpoint, our team strives to provide unified, 24/7 detection to help you take out your adversaries before they can even see us coming.

Average Rating: 4.7/5.0

Total Reviews: 257

How Do G2 Users Rate Blackpoint Cyber?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.3/10)
  • Proactive threat hunting: 9.4/10 (Category avg: 9.1/10)
  • Automated remediation: 9.0/10 (Category avg: 8.7/10)
  • Automated investigation: 9.2/10 (Category avg: 8.9/10)

Who Is the Company Behind Blackpoint Cyber?

Who Uses This Product?

  • Who Uses This: President, Owner
  • Top Industries: Information Technology and Services, Computer & Network Security
  • Company Size: 82% Small, 17% Medium

What Do G2 Reviewers Say About Blackpoint Cyber?

AI-generated summary from verified user reviews

Pros
  • Users praise the responsive customer support of Blackpoint Cyber, appreciating quick assistance and exceptional service quality.
  • Users value the fast threat detection of Blackpoint Cyber, appreciating quick SOC responses and effective remediation.
  • Users praise the quick and easy deployment of Blackpoint Cyber, enhancing their overall experience and efficiency.
  • Users find the setup process quick and easy, enhancing their overall experience with Blackpoint Cyber.
  • Users value the responsiveness and support of the SOC team, praising their 24/7 protection and efficiency.
Cons
  • Users find Blackpoint Cyber expensive, making it difficult for some to justify the investment needed for coverage.
  • Users experience integration issues with Blackpoint Cyber, finding it lacking information and support for seamless connectivity.
  • Users find poor reporting capabilities limit effective asset management and hinder comprehensive client reviews for Blackpoint Cyber.
  • Users face portal issues with Compass One, citing clunky navigation and a lack of comprehensive features.
  • Users find the difficult navigation frustrating, citing confusion with portal and client settings.

What Are Recent G2 Reviews of Blackpoint Cyber?

What Are G2 Users Discussing About Blackpoint Cyber?

Kaseya MDR (formerly RocketCyber)

A complete rebuild of RocketCyber, it delivers more powerful protection in a simpler, more modern platform — with 24/7 AI-augmented, human-led threat detection and response across endpoints, firewalls and Microsoft 365, backed by a global SOC operating from Florida and Ireland. And unlike vendors that require you to rip and replace existing security tools, Kaseya MDR integrates with both Kaseya and third-party EDR solutions, so you can maintain protection regardless of your current environment. At the core of the platform is an AI-enhanced SOC, powered by Kaseya Intelligence, that handles machine-speed triage, noise reduction and event correlation before human analysts step in. Your team only sees validated threats that require attention, not hundreds of raw alerts to sort through manually. When action is needed, the SOC executes containment directly — device isolation, account lock, session revocation — without requiring internal intervention, with direct phone access to SOC analysts available when you need it.

Average Rating: 4.4/5.0

Total Reviews: 65

How Do G2 Users Rate Kaseya MDR (formerly RocketCyber)?

  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 9.3/10)
  • Proactive threat hunting: 8.7/10 (Category avg: 9.1/10)
  • Automated remediation: 8.3/10 (Category avg: 8.7/10)
  • Automated investigation: 8.3/10 (Category avg: 8.9/10)

Who Is the Company Behind Kaseya MDR (formerly RocketCyber)?

  • Seller: Kaseya
  • Company Website:
  • Year Founded: 2000
  • HQ Location: Miami, FL
  • LinkedIn® Page: www.linkedin.com
    5,483 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer & Network Security, Information Technology and Services
  • Company Size: 80% Small, 18% Medium

What Do G2 Reviewers Say About Kaseya MDR (formerly RocketCyber)?

AI-generated summary from verified user reviews

Pros
  • Users value the clear and understandable alerts from Kaseya MDR, enhancing resolution and system integration.
  • Users value the easy integrations of Kaseya MDR, enhancing overall functionality and user experience across systems.
  • Users find the 24/7 availability of Kaseya MDR invaluable for quick support during off-hours and emergencies.
  • Users value the clarity and detail of alerts from Kaseya MDR, making issue resolution easier and faster.
  • Users value the supportive customer support of Kaseya MDR, enhancing clarity and ease of use with alerts.
Cons
  • Users face challenges with inadequate detection while isolating the system, impacting its reliability and effectiveness.
  • Users report experiencing far too many false positives, leading to questions about the product's overall effectiveness and value.
  • Users criticize the limited integration with common security solutions, leading to numerous false positives and poor protection.

What Are Recent G2 Reviews of Kaseya MDR (formerly RocketCyber)?

Deepwatch

Deepwatch® delivers AI-Native MDR through the Deepwatch Guardian MDR Platform™, combining the Deepwatch Detection Engine, Threat Intelligence, the NEXA™ AI Ecosystem, and Expert Oversight to help organizations identify the threats that matter most and accelerate investigation, containment, and response. By integrating with existing security technologies without requiring rip-and-replace, Deepwatch helps organizations reduce risk, strengthen operational resilience, and respond with confidence. Deepwatch Awards and Recognition: - Forbes America’s Best Startup Employers: 2026, 2025, 2024, 2023, 2022 - Great Place to Work® Certified: 2025, 2024, 2023, 2022, 2021 - Cybersecurity Breakthrough Award: Managed Security Solution of the Year 2025 - CRN Security 100 - Top 20 Endpoint and Managed Security Companies 2025 - Cyber Defense Magazine - 12 Global Infosec Awards 2024 - LinkedIn Top 50 Startups 2023 - Military Times Best for Vets Employers 2024 - US Department of Labor Hire Vets Gold Award 2024 - InHerSight #1 Cyber Workplace for Women 2023 - Fortress Cybersecurity Award: 2023, 2022 - CISO Choice Awards: MSSP Winner: 2022, 2021, 2020 - Backed by premier investors with >$275 Million in growth capital from Goldman Sachs, Vista Equity Partners, Springcoast, Splunk Ventures, and ABS Capital - Splunk Global Partner - #1 Volume MDR/MSSP

Average Rating: 4.7/5.0

Total Reviews: 24

How Do G2 Users Rate Deepwatch?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.3/10)
  • Proactive threat hunting: 9.4/10 (Category avg: 9.1/10)
  • Automated remediation: 8.5/10 (Category avg: 8.7/10)
  • Automated investigation: 9.6/10 (Category avg: 8.9/10)

Who Is the Company Behind Deepwatch?

  • Seller: Deepwatch
  • Company Website:
  • Year Founded: 2019
  • HQ Location: Palo Alto, California, United States
  • LinkedIn® Page: www.linkedin.com
    228 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 50% Large, 46% Medium

What Do G2 Reviewers Say About Deepwatch?

AI-generated summary from verified user reviews

Pros
  • Users value the fast response times of Deepwatch, enhancing their experience with timely alerts and support.
  • Users value the continuous monitoring of Deepwatch, enhancing security operations and providing actionable insights for threat detection.
  • Users commend the implementation ease of Deepwatch, appreciating its smooth transition and user-friendly tools.
  • Users value the reliability of Deepwatch, highlighting its consistent service and effective security operations support.
  • Users appreciate the expertise of Deepwatch's skilled team, enhancing security and responsive support for their needs.
Cons
  • Users experience communication issues with Deepwatch, noting delays and limited responsiveness in support and collaboration channels.
  • Users note the limited integration options of Deepwatch, which hinder performance and user experience in complex environments.
  • Users report slow performance with Deepwatch, particularly during extensive log analysis and complex onboarding processes.
  • Users find deployment issues challenging due to the time required for onboarding and complex environment configurations.
  • Users find difficult navigation in Deepwatch, especially when using Service Now for escalations compared to more intuitive systems.

What Are Recent G2 Reviews of Deepwatch?

Cybereason Managed Detection and Response

Cybereason Managed Detection and Response (MDR) is a comprehensive, fully managed security solution that provides organizations with 24/7 proactive threat hunting, detection, and remediation services. Leveraging the Cybereason Defense Platform and a dedicated Security Operations Center (SOC), this service offers deep visibility into malicious operations (MalOps™) across all network endpoints, enabling rapid identification and neutralization of cyber threats. Key Features and Functionality: - Continuous Monitoring: Provides round-the-clock surveillance of network activities to detect and respond to threats in real-time. - Rapid Threat Detection and Response: Achieves industry-leading response times, detecting threats in under one minute, triaging within five minutes, and remediating in less than thirty minutes. - MalOp™ Severity Scoring: Utilizes a proprietary scoring system to prioritize threats based on severity, ensuring critical issues are addressed promptly. - Proactive Threat Hunting: Employs advanced techniques to identify and mitigate potential threats before they can cause harm. - Flexible Deployment: Offers scalable solutions suitable for organizations of all sizes, with deployment operational in hours, not days. Primary Value and Problem Solved: Cybereason MDR addresses the challenges organizations face in managing complex cybersecurity threats, especially those lacking extensive in-house security resources. By providing expert-driven, continuous monitoring and rapid response capabilities, it enhances an organization's security posture, reduces alert fatigue, and streamlines security operations. This service effectively mitigates the risk of breaches, allowing organizations to focus on their core business activities with confidence in their cybersecurity defenses.

Average Rating: 4.6/5.0

Total Reviews: 11

How Do G2 Users Rate Cybereason Managed Detection and Response?

  • Has the product been a good partner in doing business?: 9.8/10 (Category avg: 9.3/10)
  • Proactive threat hunting: 9.5/10 (Category avg: 9.1/10)
  • Automated remediation: 8.6/10 (Category avg: 8.7/10)
  • Automated investigation: 8.3/10 (Category avg: 8.9/10)

Who Is the Company Behind Cybereason Managed Detection and Response?

  • Seller: Cybereason
  • Year Founded: 2012
  • HQ Location: La Jolla, San Diego, US
  • LinkedIn® Page: www.linkedin.com
    448 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 55% Large, 45% Medium

What Do G2 Reviewers Say About Cybereason Managed Detection and Response?

AI-generated summary from verified user reviews

Pros
  • Users find Cybereason's endpoint security effective in safeguarding their systems from various threats.
  • Users find Cybereason Managed Detection and Response to be a very helpful EDR tool for safeguarding environments and endpoints.
Cons
  • Users find the high number of false positives to be a significant drawback in their experience with Cybereason.

What Are Recent G2 Reviews of Cybereason Managed Detection and Response?

What Are G2 Users Discussing About Cybereason Managed Detection and Response?

LevelBlue MDR / MXDR

LevelBlue’s Managed Extended Detection and Response (MXDR) service delivers continuous, expert-driven protection across networks, endpoints, identities, cloud apps, and email. Backed by a 24/7 SOC, LevelBlue helps organizations rapidly realize value from existing technology investments while reducing cyber risk in complex hybrid environments. Our seasoned security engineers provide co-management for your XDR and SIEM, ensuring both are expertly managed and optimized to stay ahead of evolving threats. LevelBlue empowers your team with proprietary threat intelligence, flexible integration with existing technologies, and measurable outcomes—strengthening enterprise security and partnering with you to minimize cyber risk. Recent LevelBlue Acquisitions: - Alert Logic is a LevelBlue Co. - Trustwave is a LevelBlue Co. - Cybereason is a LevelBlue Co.

Average Rating: 4.5/5.0

Total Reviews: 247

How Do G2 Users Rate LevelBlue MDR / MXDR?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.3/10)
  • Proactive threat hunting: 8.7/10 (Category avg: 9.1/10)
  • Automated remediation: 8.3/10 (Category avg: 8.7/10)
  • Automated investigation: 8.2/10 (Category avg: 8.9/10)

Who Is the Company Behind LevelBlue MDR / MXDR?

Who Uses This Product?

  • Who Uses This: Senior Software Engineer
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 52% Medium, 36% Large

What Do G2 Reviewers Say About LevelBlue MDR / MXDR?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the informative and easy-to-navigate dashboard of LevelBlue MDR / MXDR, enhancing their overall experience.
  • Users value the deployment ease of LevelBlue MDR/MXDR, appreciating its simple installation and user-friendly dashboard.
  • Users find the easy installation of LevelBlue MDR/MXDR straightforward, facilitating a smooth deployment experience.
  • Users value the ability to meet compliance requirements effectively with LevelBlue MDR / MXDR's robust SOC services.
  • Users value the complete visibility into incidents, enabling detailed tracking and understanding of each event.
Cons
  • Users find the difficult navigation of the vulnerability list and reporting process challenging and frustrating.
  • Users find the inefficient alert system somewhat cumbersome, needing improvements for better user experience and responsiveness.
  • Users find the poor reporting of LevelBlue MDR/MXDR frustrating, as it complicates access to essential information.

What Are Recent G2 Reviews of LevelBlue MDR / MXDR?

What Are G2 Users Discussing About LevelBlue MDR / MXDR?

Expel

Expel is the leading managed detection and response (MDR) provider trusted by some of the world’s most recognizable brands to expel their adversaries, minimize risk, and build security resilience. Expel’s 24x7x365 coverage spans the widest breadth of attack surfaces, including cloud, with 100% transparency. We combine world-class security practitioners and our AI-driven platform, Expel Workbench™, to ingest billions of events monthly and still achieve a 21-minute critical alert MTTR. Expel augments existing programs to help customers maximize their security investments and focus on building trust—with their customers, partners, and employees. Expel Managed Detection and Response delivers 24/7 decision support. We integrate with the tech you already have—across attack surfaces—to maximize your existing tech investments. Our platform automates analysis for your vendor alerts to filter out false positives. We’ll enrich the alerts that matter with context so we can resolve them with an average alert-to-fix of 21 minutes for critical alerts. Expel Threat Hunting provides peace of mind that your environment is secure and your defenses are optimized. Expel identifies attacks your automated detections missed, while providing insights that enable a stronger defensive strategy. You get clear guidance on how you can improve your defenses from a dedicated team of experts, without the strain on internal teams. Expel Vulnerability Prioritization accelerates your remediation process by letting you know exactly which vulnerabilities pose the greatest risk, with recommendations on next steps for immediate action. Expel Phishing takes complete ownership of your phishing inbox and provides remediation and guidance when threats enter via this critical attack vector. Unique data from your security technology helps Expel monitor and remove phishing emails from your inbox as well as protecting your entire environment from these attacks.

Average Rating: 4.6/5.0

Total Reviews: 74

How Do G2 Users Rate Expel?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.3/10)
  • Proactive threat hunting: 8.2/10 (Category avg: 9.1/10)
  • Automated remediation: 8.1/10 (Category avg: 8.7/10)
  • Automated investigation: 9.0/10 (Category avg: 8.9/10)

Who Is the Company Behind Expel?

  • Seller: Expel
  • Company Website:
  • Year Founded: 2016
  • HQ Location: Herndon, Virginia
  • LinkedIn® Page: www.linkedin.com
    476 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software, Financial Services
  • Company Size: 51% Large, 35% Medium

What Do G2 Reviewers Say About Expel?

AI-generated summary from verified user reviews

Pros
  • Users find Expel to be effortless to use, facilitating seamless navigation and integration with comprehensive support.
  • Users value the comprehensive security coverage of Expel, providing quick threat detection and seamless integration with existing systems.
  • Users highlight the prompt and knowledgeable customer support of Expel, enhancing their overall security operations experience.
  • Users value the easy integrations of Expel, enhancing connectivity within their security ecosystem effortlessly.
  • Users commend Expel for its exceptional reliability, enhancing security operations and improving decision-making with actionable insights.
Cons
  • Users experience communication issues with Expel, noting delays in responses and confusion during the escalation process.
  • Users note the limited customization options in Expel, impacting alert specificity and overall reporting flexibility.
  • Users face challenges with the inefficient alert system, lacking customization and specificity in notifications for improved workflow.
  • Users experience limited integration across some tools with Expel, affecting investigation workflows and overall efficiency.
  • Users find Expel expensive, especially considering the additional time spent customizing reports for specific insights.

What Are Recent G2 Reviews of Expel?

What Are G2 Users Discussing About Expel?

Pondurance

Pondurance is the only provider of risk-based MDR services specifically engineered to eliminate breach risks. As a full-service provider of DFIR, MDR, and cybersecurity advisory and compliance services, Pondurance protects midmarket organizations from data breach risks before, during, and after its occurrence. Organizations entrusted with consumer protected health information (PHI) and personally identifiable information (PII) rely on Pondurance to provide a unified platform and trusted U.S.-based SOC service.

Average Rating: 4.7/5.0

Total Reviews: 22

How Do G2 Users Rate Pondurance?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.3/10)
  • Proactive threat hunting: 9.5/10 (Category avg: 9.1/10)
  • Automated remediation: 8.7/10 (Category avg: 8.7/10)
  • Automated investigation: 8.8/10 (Category avg: 8.9/10)

Who Is the Company Behind Pondurance?

  • Seller: Pondurance
  • Company Website:
  • Year Founded: 2008
  • HQ Location: Indianapolis, US
  • LinkedIn® Page: www.linkedin.com
    105 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Hospital & Health Care
  • Company Size: 65% Medium, 22% Large

What Do G2 Reviewers Say About Pondurance?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the rapid response times of Pondurance, enhancing their ability to address security issues effectively.
  • Users value the proactive cybersecurity approach of Pondurance, enhancing their overall security posture with exceptional support.
  • Users value the continuous monitoring of Pondurance, ensuring reliable protection and high-quality support throughout their experience.
  • Users value Pondurance's proactive customer support, ensuring robust security and prompt responsiveness to issues.
  • Users value the real-time monitoring for prompt issue resolution, enhancing system reliability and peace of mind.
Cons
  • Users report occasional deployment issues, though they are infrequent and typically minor, not a major concern.

What Are Recent G2 Reviews of Pondurance?

Kaspersky Managed Detection and Response

Kaspersky Managed Detection and Response is an expert-led service offering round-the clock monitoring, detection, investigation and a rapid response to sophisticated cyberattacks — augmenting existing security controls with human-led detection and global threat intelligence. The service immediately strengthens IT and OT security posture, regardless of your organization’s size or industry. Kaspersky Managed Detection and Response provides customers with a lack of IT security expertise a turnkey solution for customers with limited in-house IT and OT security expertise, and gives experienced teams the flexibility to delegate 24/7 monitoring, incident detection and alert triage to Kaspersky experts. Kaspersky MDR capabilities can be characterized in 3 pillars: Continuous protection against advanced threats from day one. Kaspersky MDR activates in minutes with no additional infrastructure required, using our SOC analysts and threat intelligence to deliver multi-layered detection across multiple domains. Informed by billions of telemetry signals, it enables proactive threat hunting, root-cause investigation, and full, rapid remediation — protecting against known and zero-day threats from day one. Security operations led by experts, enhanced by intelligence. With Kaspersky MDR, your security operations are managed by global experts with deep frontline experience and industry-leading certifications. Their work is amplified by market-leading Threat Intelligence and AI mechanisms embedded in the service, helping enrich every alert, accelerate detection and reduce Mean Time to Respond (MTTR). Operational efficiency and cost predictability. • Kaspersky MDR eliminates the complexity and cost of building an in‑house SOC from scratch — a process that can drain your budget and delay meaningful security improvements for months or even years. • If you already have your own SOC, the service takes on the burden of 24/7 monitoring, alert triage and incident classification, freeing your analysts to focus on higher-value, strategic work.

Average Rating: 4.1/5.0

Total Reviews: 13

How Do G2 Users Rate Kaspersky Managed Detection and Response?

  • Has the product been a good partner in doing business?: 6.9/10 (Category avg: 9.3/10)
  • Proactive threat hunting: 10.0/10 (Category avg: 9.1/10)
  • Automated remediation: 10.0/10 (Category avg: 8.7/10)
  • Automated investigation: 10.0/10 (Category avg: 8.9/10)

Who Is the Company Behind Kaspersky Managed Detection and Response?

  • Seller: Kaspersky
  • Year Founded: 1997
  • HQ Location: Moscow
  • LinkedIn® Page: www.linkedin.com
    4,616 employees on LinkedIn®
  • Phone: 1-866-328-5700

Who Uses This Product?

  • Company Size: 71% Medium, 21% Large

What Are Recent G2 Reviews of Kaspersky Managed Detection and Response?

What Are G2 Users Discussing About Kaspersky Managed Detection and Response?

CyberMaxx

CyberMaxx is a modern MDR leader, combining advanced AI threat detection with seasoned human expertise to deliver faster, smarter, and more holistic response. Our solution helps organizations enhance their cybersecurity posture through proactive threat detection and rapid incident response. With a focus on delivering comprehensive security services, CyberMaxx is tailored to meet the needs of businesses seeking to safeguard their digital assets against an ever-evolving landscape of cyber threats. The target audience for CyberMaxx includes mid-sized businesses that require robust security measures but may lack the internal resources or expertise to effectively manage cybersecurity threats. Organizations in various regulated sectors, including finance, healthcare, and municipalities, can benefit from CyberMaxx's offerings, which are designed to provide peace of mind through continuous monitoring and expert intervention. The service is particularly valuable for companies that prioritize security but want to avoid the complexities of managing multiple vendors or investing in additional technologies. One of the standout features of CyberMaxx is its “Big R Response,” which ensures 24/7/365 threat detection backed by a team of seasoned experts. The Threat Response Team operates within the Security Operations Center (SOC) to investigate potential threats immediately, assessing the full scope of any compromise and working diligently with clients until remediation is achieved. This level of responsiveness is crucial for minimizing the impact of security incidents and ensuring business continuity. CyberMaxx also distinguishes itself through its tech-enabled approach, which integrates existing best-in-class technologies without requiring clients to commit to specific vendors or make additional investments. This flexibility allows organizations to leverage their current infrastructure while benefiting from CyberMaxx’s expertise. Furthermore, the dedicated account resources provided by CyberMaxx act as an extension of the client’s team, delivering the equivalent of 3-5 full-time technical experts. This ensures that clients receive personalized support and guidance tailored to their unique security needs. In addition to its core MDR services, CyberMaxx offers a suite of Offensive Services, including Penetration Testing, Risk & Compliance Assessments, and Security Awareness Training. These services are designed to strengthen defenses against evolving threats, reinforcing the belief that proactive offense is essential for effective defense. With over 24 years of experience and a client base of more than 800 global customers, CyberMaxx brings unmatched security expertise and a commitment to partnership, making it a valuable ally in the fight against cyber threats.

Average Rating: 4.7/5.0

Total Reviews: 42

How Do G2 Users Rate CyberMaxx?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.3/10)
  • Proactive threat hunting: 9.8/10 (Category avg: 9.1/10)
  • Automated remediation: 9.6/10 (Category avg: 8.7/10)
  • Automated investigation: 9.4/10 (Category avg: 8.9/10)

Who Is the Company Behind CyberMaxx?

  • Seller: CyberMaxx
  • Company Website:
  • Year Founded: 2003
  • HQ Location: New York City, NY
  • LinkedIn® Page: linkedin.com
    223 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Hospital & Health Care
  • Company Size: 43% Medium, 40% Large

What Do G2 Reviewers Say About CyberMaxx?

AI-generated summary from verified user reviews

Pros
  • Users value the exceptional customer experience and proactive threat detection offered by CyberMaxx's SOC services.
  • Users value the clear and prompt alert management of CyberMaxx, enhancing communication and relieving operational burdens.
  • Users value the continuous monitoring of CyberMaxx, ensuring immediate response and reliable support around the clock.
  • Users value the clear communication and quick responses from CyberMaxx, greatly improving their support experience.
  • Users value the immediate response from CyberMaxx, ensuring swift action during critical cybersecurity incidents.
Cons
  • Users experience communication issues with CyberMaxx, feeling that alerts and updates are inconsistent and frustrating.
  • Users express frustration with the inefficient alert system, citing poor communication and repetitive notifications from CyberMaxx.

What Are Recent G2 Reviews of CyberMaxx?

What Are G2 Users Discussing About CyberMaxx?

BlackFog

Data can’t be stolen if it never leaves. BlackFog prevents data exfiltration from endpoints, stopping sensitive information from flowing to ransomware groups, AI tools, cloud services, and other unauthorized destinations. While most cybersecurity solutions focus on detecting threats, BlackFog focuses on preventing the outcome attackers want most: access to your data. Our endpoint-native platform monitors and controls outbound communications in real time, preventing data loss through ransomware, insider threats, shadow AI, and other exfiltration channels. BlackFog pioneered anti data exfiltration (ADX), a category built around a simple principle: the endpoint is the last place data can be stopped before it’s gone. By operating directly on the device, BlackFog provides visibility and control across browsers, cloud applications, AI tools, encrypted connections, and emerging AI workflows that traditional network-based approaches often miss. Today, organizations use BlackFog to prevent ransomware data theft, govern AI usage, reduce data loss risk, and protect sensitive information wherever users work. Key Capabilities * Anti data exfiltration (ADX) * Ransomware Data Theft Prevention * Shadow AI Discovery and Governance * AI Data Loss Prevention * Insider Threat Protection * Real-Time Outbound Traffic Control * Endpoint Data Protection * Compliance and Privacy Enforcement

Average Rating: 4.8/5.0

Total Reviews: 39

How Do G2 Users Rate BlackFog?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.3/10)
  • Proactive threat hunting: 10.0/10 (Category avg: 9.1/10)
  • Automated remediation: 7.5/10 (Category avg: 8.7/10)
  • Automated investigation: 9.2/10 (Category avg: 8.9/10)

Who Is the Company Behind BlackFog?

  • Seller: BlackFog
  • Company Website:
  • Year Founded: 2015
  • HQ Location: BlackFog Inc. Suite 1400 4 Embarcadero Ctr San Francisco CA 94111, United States
  • LinkedIn® Page: www.linkedin.com
    31 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer & Network Security, Information Technology and Services
  • Company Size: 60% Small, 28% Medium

What Do G2 Reviewers Say About BlackFog?

AI-generated summary from verified user reviews

Pros
  • Users value the exceptional security features of BlackFog, ensuring robust protection for sensitive data against digital threats.
  • Users commend BlackFog for its exceptional protection against ransomware, ensuring peace of mind for clients and service providers.
  • Users praise the responsive customer support of BlackFog, enhancing their experience with friendly and effective assistance.
  • Users appreciate the ease of use of BlackFog, highlighting its user-friendly interface and seamless setup process.
  • Users appreciate the security protection of BlackFog, providing seamless monitoring and safeguarding against data breaches continuously.
Cons
  • Users desire missing features, such as automated reports and better integration with other security tools.
  • Users note the odd UI design with translucent windows, which affects their overall experience with BlackFog.
  • Users find BlackFog's features limited, particularly noting the lack of advanced device management tools for comprehensive security.
  • Users express frustration with false positives in alert management, leading to time-consuming processes and inefficiencies.
  • Users find the user interface complex, making it difficult for newcomers to navigate and fully utilize BlackFog.

What Are Recent G2 Reviews of BlackFog?

What Are G2 Users Discussing About BlackFog?

Heimdal

Accommodate all your cybersecurity needs under one convenient roof with the Heimdal® Unified Cybersecurity Platform. Our cybersecurity solutions can be used as standalone products or integrated into one another as part of a cohesive and unified XDR platform. Whether you’re a reseller, distributor, MSSP, or an organization committed to bolstering your online security, we provide an array of cutting-edge products to make your mission smoother. Heimdal® is a fast-growing cybersecurity company focused on continuous technological innovation. Since its establishment in 2014 in Copenhagen, based on the winning idea of CTF World Champions, Heimdal has experienced spectacular growth by proactively building products that anticipate threatscape trends. The company offers a multi-layeredand unified security suite that combines threat prevention, patch and asset management, endpoint rights management, antivirus and mail security which together secure customers against cyberattacks and keep critical information and intellectual property safe. Heimdal has been recognized as a thought leader in the industry and has won multiple international awards both for its solutions and for its educational content creation. The Heimdal line of products currently consists of 10 products and 2 services. The former category encompasses DNS Security for Endpoints & Network, Patch & Asset Management, Privileged Access Management, Application Control, Next-Gen Endpoint Antivirus, Ransomware Encryption Protection, Email Security, Email Fraud Prevention, and Remote Desktop. The latter is represented by Endpoint Detection & Response, as well as eXtended Detection & Response, or EDR and XDR for short. Currently, Heimdal’s cybersecurity solutions are deployed in more than 45 countries and supported regionally from offices in 15+ countries, by 175+ highly qualified specialists. Heimdal is ISAE 3000 certified and secures more than 2 million endpoints for over 10,000 companies. The company supports its partners without concessions on the basis of predictability and scalability. The common goal is to create a sustainable ecosystem and a strategic partnership.

Average Rating: 4.5/5.0

Total Reviews: 85

How Do G2 Users Rate Heimdal?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.3/10)
  • Proactive threat hunting: 10.0/10 (Category avg: 9.1/10)
  • Automated remediation: 10.0/10 (Category avg: 8.7/10)
  • Automated investigation: 10.0/10 (Category avg: 8.9/10)

Who Is the Company Behind Heimdal?

  • Seller: Heimdal®
  • Company Website:
  • Year Founded: 2014
  • HQ Location: Copenhagen, Denmark
  • LinkedIn® Page: www.linkedin.com
    284 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: IT Manager
  • Top Industries: Computer & Network Security, Construction
  • Company Size: 56% Medium, 29% Small

What Do G2 Reviewers Say About Heimdal?

AI-generated summary from verified user reviews

Pros
  • Users praise the easy setup of Heimdal, appreciating its straightforward installation and quick integration with their systems.
  • Users find that file transfer with Heimdal is seamless and reliable, enhancing overall productivity and ease of use.
  • Users commend Heimdal for its exceptional issue resolution support, providing quick and professional solutions exceeding expectations.
  • Users value the reliable patch management of Heimdal, delivering consistent performance without issues during monthly updates.
  • Users value the reliable security and user-friendly interface of Heimdal, enhancing overall satisfaction and support.
Cons
  • Users find the complex interface of Heimdal difficult to navigate, complicating their overall experience and functionality.
  • Users find the admin portal complex and illogical, making navigation frustrating and cumbersome for essential tasks.
  • Users find the customer support lacking during initial setup, which causes issues with product deployment and upgrades.
  • Users find the poor interface design of Heimdal difficult to navigate, complicating essential tasks and access.
  • Users experience restart issues with Heimdal, feeling unprotected after scans until the software is rebooted.

What Are Recent G2 Reviews of Heimdal?

Lauren Worth
LW
Researched and written by Lauren Worth
Updated July 23, 2025