G2

Darren .

Small-Business (50 or fewer emp.)

5/27/2026

"Centralized Threat Visibility and Actionable Detection Across Environments"

4/5

What do you like best about Kaseya MDR (formerly RocketCyber)?

RocketCyber has been effective for improving centralized threat visibility across endpoints, cloud services, and network activity without requiring a fully separate SOC workflow internally. The platform helps surface suspicious behavior and potential indicators of compromise in a more actionable format, which reduces the amount of time spent manually correlating alerts from different systems. We also appreciate the integration with existing MSP-focused tooling because it simplifies deployment and ongoing monitoring across multiple customer environments. The managed detection aspect adds additional operational value by helping identify issues that might otherwise be overlooked during normal day-to-day administration. Review collected by and hosted on G2.com.

What do you dislike about Kaseya MDR (formerly RocketCyber)?

Alert tuning and escalation handling can still require refinement depending on the environment and sensitivity level desired. In larger or more complex deployments, some alerts may lack deeper contextual detail during investigation, which can lead to additional manual verification work. Reporting customization could also be more flexible for organizations wanting highly tailored executive summaries or long-term security trend analysis. While the platform provides strong visibility overall, some advanced response workflows still depend on external tooling or manual intervention. Review collected by and hosted on G2.com.

What problems is Kaseya MDR (formerly RocketCyber) solving and how is that benefiting you?

RocketCyber has helped improve visibility into security-related activity across endpoints and cloud services without requiring constant manual monitoring from internal staff. The platform reduces the challenge of correlating alerts from multiple sources by centralizing threat detection and surfacing higher-priority events in a more actionable format. This has improved response consistency, shortened investigation time for suspicious activity, and helped maintain broader security coverage across multiple customer environments. The managed monitoring component has also added operational value by reducing the amount of alert fatigue typically associated with smaller internal security teams. Review collected by and hosted on G2.com.