HT
Hamid T.
Senior Product Analyst
Mid-Market (51-1000 emp.)
"Responsive Control Panel with Clear Reporting and Expert Alert Optimization"
What do you like best about ReliaQuest GreyMatter?
I love the control panel—it provides clear reports on any activity, and its responsiveness has been excellent. The team helps optimize alerts and is highly qualified. I also really appreciate how many technicians they have, since it has reduced false positives. Overall, there have been very few system interruptions. Review collected by and hosted on G2.com.
What do you dislike about ReliaQuest GreyMatter?
When I’m handling large volumes of data, searches can feel slow, and fine-tuning can take a lot of time in more complex environments. I’ve also found customization to be complicated at times, and I’d like the option to add more services more easily. Review collected by and hosted on G2.com.