Snappy Reviews & Product Details

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I found Snappy hard to use, and the initial setup was very difficult. It was expensive: they charged hundreds of dollars to send an email letting someone pick a gift, which I could have done on Amazon for free. I also had a very difficult time getting a refund on my deposit; it took two weeks, and then I was told my account was being closed because I asked for a refund. I found customer support very unfriendly and felt punished for having an issue. Review collected by and hosted on G2.com.

I like Snappy for the many options it provides. They offer a variety of gifts, including gift cards to go to restaurants, movies, and more, which makes me really happy. I also appreciate the variety of products available. The initial setup was very easy, and it was exciting to see the different products offered and a whole range of options available. Review collected by and hosted on G2.com.

I find the timing response is something they need to work on, particularly with customer service. When I try to search for gifts or contact them, it takes too long, so I believe that could be improved. Review collected by and hosted on G2.com.

It's a cool way to show employee appreciation. Giftcards are impersonable and have to be taxed. Snappy allows employees to pick a cool gift that suites them and their needs. Review collected by and hosted on G2.com.

The billing can be confusing. Because we run campaigns, it charges the full amount as soon as the campaign is sent. If I later decide to send a separate appreciation gift, it applies that new gift toward the campaign credits, which can throw things off. Review collected by and hosted on G2.com.

Very convenient and simple to use. It feels much more personal than just giving a gift card. Allows the recipient to indulge in something for themselves. Review collected by and hosted on G2.com.

Not really any downsides but if I had to think of something, it would be to have even more choices of gifts available. Review collected by and hosted on G2.com.

I don't really have much positive to say about Snappy for this review Review collected by and hosted on G2.com.

I didn't like that I was unable to get the full value out of my snappy gift. For my 10-year work anniversary gift, which was supposed to be worth $1000, I lost over $200 in value because I didn't understand the mechanics of how the gift checkout process worked. I was expecting it to be like a gift card where you could use some now and some later, but instead when I checked out with points remaining on my balance, the points were suddenly gone after my first transaction. I reached out to support to see if they could do anything to help recover the lost value and they said all transactions are final. I definitely walked away with a very negative opinion of Snappy gifts. Review collected by and hosted on G2.com.

Snappy makes gifting effortless and enjoyable, with a wide variety of choices for any occasion.I love how simple and convenient Snappy is to use! It takes the stress out of picking the perfect gift by allowing recipients to choose what they want. The process is quick, seamless, and adds a personal touch to corporate and personal gifting. Review collected by and hosted on G2.com.

The selection of gifts is great, but sometimes certain items run out of stock quickly. It would be nice to have even more variety or restocks happen faster. Review collected by and hosted on G2.com.

nothing. my first and worst experience. would never deal with Snappy again. Review collected by and hosted on G2.com.

I received a speaker set as a gift. one of the speakers was not working and i messaged Snappy via messenger on their website. there was no response and again emailed them for which they responded, confirming that they would do everything to fix it. they asked for a video with the defect, which i sent them and emailed me back asking for a second video. Until now, they have not replaceed the speakers for me and it doesnt look like they want to do that. they keep asking for videos and the first video i had sent them clearly shows that that one of the speakers is not working. Review collected by and hosted on G2.com.

I liked the ease of sending out gifts to our employees for anniversaries. Review collected by and hosted on G2.com.

The products available were overpriced for what they were. Some images were pixelated and and blurry which made the experience feel cheap. Review collected by and hosted on G2.com.

Snappy is highly suggested solution gifts Review collected by and hosted on G2.com.

Snappy can be more user friendly and easy Review collected by and hosted on G2.com.

The gift options are amazing, things we would not have thought of to offer to employees. Everyone from the sales team to the implementation team was awesome to work with, very patient and friendly. Review collected by and hosted on G2.com.

Nothing so far. We are a happy customer! Review collected by and hosted on G2.com.