Best Live Chat Software - Page 25
This page was last updated on June 9th, 2025
Live chat software enables businesses to connect instantly with website visitors through real-time chat interfaces, dramatically improving customer engagement and conversion rates. This powerful communication tool allows customer service teams to provide immediate support for product questions, technical issues, or help with website navigation.
Agents can proactively engage visitors with strategically timed pop-up chat windows. Customers can also start conversations when they need assistance. Unlike traditional ticket-based systems where customers may wait hours or days for responses, live chat software creates a seamless, conversational experience that increases purchase likelihood and customer satisfaction.
By implementing live chat software, businesses can significantly reduce response times, increase first-contact resolution rates, and create more personalized customer experiences that drive loyalty and sales.
Live chat functionality is often packaged with other software types like e-commerce platforms, help desk software, and digital customer service software. Many times, it is a core feature that acts as the foundation for AI-powered platforms like chatbots, conversational support software, and customer service automation software where the technology is highly compatible with language model applications.
To qualify for inclusion in the Live Chat category, a product must:
Featured Live Chat Software At A Glance
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- User Satisfaction
- Seller Details
Cute Live Support is a live chat software for ASP.NET sites.
- Overview
- User Satisfaction
- Seller Details
DashCX is an advanced collection of free business messaging tools built to help businesses leverage the power of the WhatsApp Cloud API. This is a new communication system for WhatsApp. Businesses ca
- Overview
- User Satisfaction
- Seller Details
Boost sales and enhance your customer experience with DeskDingo's free live chat software.
- Overview
- User Satisfaction
- Seller Details
Desky is a software-as-a-service (SaaS) platform that helps companies and professionals access coworking spaces in a flexible and efficient way. It enables organizations to manage coworking budgets, s
- Overview
- User Satisfaction
- Seller Details
Desky is a cloud-based software which lets you assign, track, prioritize, and manage your customer support easily. It comes with Free Live Chat and mobile apps to manage support tickets from your smar
- Overview
- Pros and Cons
- User Satisfaction
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DialShree is a popular call centre solution that supports unified communication channels. It has a wide array of features. It is renowned for its 99.99% of SLA uptime. It is a highly scalable, robust,
- Insurance
- Education Management
- 79% Mid-Market
- 14% Small-Business
392 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Keep your business open 24/7 with Response Path. The AI-powered chatbots provide a concierge experience while engaging with customers, sharing positive reviews, your hours and location in the messagin
5,147 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Faqbot builds a FAQ database based on your existing FAQs content and response to same questions that are formulated differently. It learns from each conversation to improve its responses.
56 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
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Engage Beast is an AI-powered messaging platform built for businesses drowning in social media conversations. It unifies all your DMs, comments, and ad replies from Instagram, Facebook, WhatsApp, Tik
- 100% Small-Business
- Overview
- User Satisfaction
- Seller Details
Host your live chat on your website, app or other platforms like Skype for Business, Facebook Messenger, Twitter, Slack, Genesys chat, Intercom and more, to ensure seamless, channel-agnostic experienc
325 Twitter followers
- Overview
- User Satisfaction
- Seller Details
An innovative platform offering global online support powered by AI translation. With seamless live chat and an intuitive ticketing system, communication knows no boundaries.
- Overview
- User Satisfaction
- Seller Details
Gullchat is a free international intelligent online customer service system: providing help to customers with technologies such as instant messaging, audio and video, AI robots, big data, and work ord
- Overview
- User Satisfaction
- Seller Details
HaveFunnels is an omnichannel customer-engagement platform that unifies every conversation your business has—across WhatsApp, Instagram, Facebook Messenger, web chat, email and SMS—into a single AI-po
- Overview
- User Satisfaction
- Seller Details
HelpForShopping offers a live chat solution for e-commerce sites, designed to engage visitors in real time, provide personalized product suggestions, and reduce product returns, all while enhancing cu
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
HiperMe! is an industry-leading unified communications and contact center platform. This comprehensive solution allows you to centralize and manage all your communications, whether with clients or wit
- 100% Small-Business
