Best Knowledge Base Software for Small Business - Page 3

How Many Knowledge Base Software Products Does G2 Track?

Total Products under this Category: 304

Category Stats (Oct 2026)

  • Average Rating: 4.48/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Fluid Topics (+0.37%) - Among all products in this category, Fluid Topics recorded the largest rating increase compared to last month

Last updated: October 15, 2026

How Does G2 Rank Knowledge Base Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 103,500+ Authentic Reviews
  • 304+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Knowledge Base Software

G2 Grid® for Knowledge Base Software plotting products by satisfaction and market presence

Highlighted products: Notion, ClickUp, Slack, Confluence, GitBook, IT Glue, Perplexity, and Helpjuice.

Underlying data: [Grid® JSON](https://www.g2.com/categories/knowledge-base-software/grids.json?focus%5B%5D=notion&focus%5B%5D=clickup&focus%5B%5D=slack&focus%5B%5D=confluence&focus%5B%5D=gitbook&focus%5B%5D=it-glue&focus%5B%5D=perplexity&focus%5B%5D=helpjuice&segment=small-business)

livepro Knowledge Management

livepro’s premium knowledge management solution is widely trusted by contact centers and enterprise organizations around the world for its ability to deliver fast, accurate, and consistent information where it matters most. Purpose-built for high-demand service environments, livepro empowers agents with a centralized, easy-to-use platform that removes complexity and eliminates the need to search through lengthy documents. Instead, agents receive clear, concise answers—powered by AI-enhanced search and structured decision workflows—ensuring better outcomes in less time. livepro acts as a single source of truth, supporting teams with real-time access to accurate knowledge, reducing Average Handling Time (AHT), streamlining onboarding and training, improving compliance, and enhancing customer satisfaction. With robust governance tools and enterprise-grade auditing features, livepro also ensures that knowledge remains controlled, consistent, and compliant across every channel. As the only knowledge management solution with COPC Inc. approved technology provider status, livepro sets the global standard for operational excellence in customer service and support.

Average Rating: 4.8/5.0

Total Reviews: 167

How Do G2 Users Rate livepro Knowledge Management?

  • Has the product been a good partner in doing business?: 9.9/10 (Category avg: 9.0/10)
  • Quality of Support: 9.7/10 (Category avg: 8.8/10)
  • Ease of Use: 9.5/10 (Category avg: 8.8/10)

Who Is the Company Behind livepro Knowledge Management?

  • Seller: livepro
  • Company Website:
  • Year Founded: 2001
  • HQ Location: North Sydney, NSW
  • Twitter: @liveprosoftware
    100 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    37 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Knowledge Specialist
  • Top Industries: Government Administration, Insurance
  • Company Size: 46% Medium, 21% Large

What Do G2 Reviewers Say About livepro Knowledge Management?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the intuitive and easy-to-use layout of livepro Knowledge Management, enhancing efficiency and accuracy in information retrieval.
  • Users appreciate the user-friendly interface of livepro Knowledge Management, enhancing ease of use and information retrieval.
  • Users appreciate the user-friendly interface of livepro Knowledge Management, making it easy to manage complex processes effectively.
  • Users appreciate the intuitive search function of Livepro, enhancing efficiency and improving customer service experience significantly.
  • Users appreciate the user-friendly interface of livepro Knowledge Management, making complex processes easier to manage.
Cons
  • Users find the inefficient search capabilities a barrier to quickly locating specific information in livepro Knowledge Management.
  • Users find the inefficient search function hampers their ability to quickly locate specific information and articles.
  • Users note that improvement is needed in AI accuracy and article editing processes, highlighting training gaps.
  • Users experience poor search functionality, leading to difficulty in finding specific information efficiently.
  • Users find the ineffective search functionality cumbersome, reporting slow loading and overwhelming results for specific queries.

What Are Recent G2 Reviews of livepro Knowledge Management?

What Are G2 Users Discussing About livepro Knowledge Management?

Fibery

Fibery — Your company's operating system. A work platform that replaces isolated tools and connects teams. Chosen by nerds, appreciated by everyone. Start your free 14-day trial → fibery.com

Average Rating: 4.8/5.0

Total Reviews: 124

How Do G2 Users Rate Fibery?

  • Has the product been a good partner in doing business?: 9.9/10 (Category avg: 9.0/10)
  • Quality of Support: 9.7/10 (Category avg: 8.8/10)
  • Other Integrations: 7.0/10 (Category avg: 8.3/10)
  • Ease of Use: 8.6/10 (Category avg: 8.8/10)

Who Is the Company Behind Fibery?

  • Seller: Fibery
  • Year Founded: 2017
  • HQ Location: Nikosia
  • Twitter: @FiberyHQ
    2,184 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    35 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Founder, CEO
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 67% Small, 14% Medium

What Do G2 Reviewers Say About Fibery?

AI-generated summary from verified user reviews

Pros
  • Users value the hyper flexibility of Fibery, allowing tailored workflows and personalized experiences for their unique needs.
  • Users value the intuitive flexibility of Fibery, enjoying its seamless adaptation to diverse workflows and team needs.
  • Users value the flexibility of Fibery, enabling tailored workflows that adapt seamlessly to their unique needs.
  • Users love the intuitive design of Fibery, enabling personalized workflows that adapt seamlessly to their team’s needs.
  • Users value the versatility of Fibery, appreciating its ability to tailor workflows and integrate various processes seamlessly.
Cons
  • Users note the steep learning curve in Fibery, requiring significant time to customize and optimize workflows effectively.
  • Users note the complexity of Fibery, highlighting that its steep learning curve may require significant time investment.
  • Users experience a difficult learning curve with Fibery, requiring time to fully grasp its flexible setup and features.
  • Users note that learning difficulties arise due to Fibery's extensive capabilities, requiring significant time to master effectively.
  • Users find limited customization in Fibery, making setup complex and requiring significant thought for edits.

What Are Recent G2 Reviews of Fibery?

What Are G2 Users Discussing About Fibery?

Shelf

Shelf is the AI Data Layer for trusted enterprise AI and better answers for people. Shelf translates fragmented enterprise knowledge, documents, and files - together with the business context and logic that give them meaning - into a reusable AI data model. By embedding company-specific terminology, relationships, policies, and operating rules, Shelf gives AI agents the context to reason accurately and act with confidence. Enterprise governance and continuous quality assurance keep knowledge current, consistent, and accessible to the right people and agents. Built for reuse across AI applications, Shelf provides a shared foundation for knowledge management, search, agent assistance, and self-service - helping enterprises improve answer reliability, build trust, and scale AI with greater control.

Average Rating: 4.7/5.0

Total Reviews: 135

How Do G2 Users Rate Shelf?

  • Has the product been a good partner in doing business?: 9.8/10 (Category avg: 9.0/10)
  • Quality of Support: 9.7/10 (Category avg: 8.8/10)
  • Other Integrations: 7.9/10 (Category avg: 8.3/10)
  • Ease of Use: 9.4/10 (Category avg: 8.8/10)

Who Is the Company Behind Shelf?

  • Seller: Shelf
  • Company Website:
  • HQ Location: New York, NY
  • Twitter: @shelf_io
    1,226 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    232 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Financial Services, Consumer Services
  • Company Size: 57% Medium, 28% Large

What Do G2 Reviewers Say About Shelf?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use of Shelf, praising its ability to keep information organized and easily accessible.
  • Users find that Shelf's AI optimization greatly enhances their chatbot's ability to provide accurate answers efficiently.
  • Users find that Shelf greatly enhances AI chatbot optimization, ensuring accurate responses for both internal and external inquiries.
  • Users value how Shelf optimizes knowledge for AI chatbots, ensuring accurate answers for both internal and external customers.
  • Users appreciate the centralization of Shelf, which streamlines access to essential information and processes effortlessly.
Cons
  • Users find editing difficulties with Shelf, as it lacks support for simultaneous collaboration on a gem.
  • Users find the editing limitations of Shelf hinder collaboration, as multiple users cannot edit a gem at the same time.
  • Users express frustration with the inefficiency of Shelf, as searching for documents often requires extra effort and time.
  • Users find the inefficient search problematic, often needing to sift through documents to find what they need quickly.
  • Users find the inefficient search function frustrating, as it often requires extra effort to locate documents quickly.

What Are Recent G2 Reviews of Shelf?

What Are G2 Users Discussing About Shelf?

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iSpring LMS

iSpring LMS is a feature-rich platform that helps companies accelerate their business momentum through ROI-efficient training. The LMS enables the entire training cycle with clarity and consistency, from structured onboarding to continuous employee development. It helps reduce employee turnover, improve performance, and ensure that teams stay aligned, skilled, and ready to support the company’s long-term growth. iSpring LMS gives managers and trainers a simple way to organize training, guide employees through skill-building, and see exactly how their learners are progressing. Employees get a clear path to follow, and leaders get the visibility they need to support growth, maintain standards, and keep performance on track. Here are the core capabilities that make this possible: - The mirrored organizational structure reflects how your company works, so training stays aligned with roles and teams. - Specified learning tracks guide learners step by step through required courses and programs. - Detailed reporting highlights progress, deadlines, and knowledge gaps with actionable insights. - The Supervisor Dashboard gives managers instant visibility into team performance without extra admin work. - Automated workflows handle enrollments, reminders, and assignments, saving time and reducing manual tasks. - The corporate portal and newsfeed centralize updates and announcements to keep everyone aligned. - 360-Degree Reviews gather well-rounded performance feedback from peers and supervisors. - On-The-Job Training validates real-world skills with structured checklists. - Knowledge Base gives employees quick access to SOPs, product info, and internal documentation. - Development Plans build personalized growth paths that connect training to long-term skill development.

Average Rating: 4.6/5.0

Total Reviews: 167

How Do G2 Users Rate iSpring LMS?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.0/10)
  • Quality of Support: 9.4/10 (Category avg: 8.8/10)
  • Other Integrations: 7.3/10 (Category avg: 8.3/10)
  • Ease of Use: 9.1/10 (Category avg: 8.8/10)

Who Is the Company Behind iSpring LMS?

  • Seller: iSpring
  • Company Website:
  • Year Founded: 2001
  • HQ Location: Alexandria, VA
  • Twitter: @iSpringPro
    6,522 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    270 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: E-Learning, Information Technology and Services
  • Company Size: 53% Medium, 38% Small

What Do G2 Reviewers Say About iSpring LMS?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use of iSpring LMS, streamlining training management with its intuitive features.
  • Users appreciate the simplicity and intuitiveness of iSpring LMS, making course creation and management effortless.
  • Users highlight the quick and helpful customer support of iSpring LMS, enhancing their overall training experience.
  • Users value the user-friendly features of iSpring LMS, enabling easy course creation, tracking, and reporting.
  • Users appreciate the user-friendly interface of iSpring LMS, making course creation and management a seamless experience.
Cons
  • Users note the limited features of iSpring LMS, particularly in feedback options and certain integrations.
  • Users express frustration with the limited customization in iSpring LMS, impacting their course creation flexibility and functionality.
  • Users note the missing features in iSpring LMS, particularly in feedback options and integrations, affecting usability.
  • Users find integration issues with iSpring LMS frustrating, lacking ease of use and support for more vendors.
  • Users face limitations with reporting capabilities, hindering effective tracking and making it difficult to consolidate data.

What Are Recent G2 Reviews of iSpring LMS?

Bloomfire

Bloomfire is the leading AI-driven Enterprise Intelligence and Knowledge Management solution. The platform connects employees with the right information, exactly when, and where it's needed, empowering users to access, manage, and collaborate on knowledge efficiently and effectively. Bloomfire’s AI-powered search and content authoring transform how teams interact with data and ensure that organizational assets and critical information are easily accessible and actionable. Bloomfire supports enterprise companies in scaling their knowledge management programs across teams, departments, and org-wide deployments and serves businesses across all industries – including healthcare, finance, government, manufacturing, and retail. With a focus on operational excellence, Bloomfire is an established, trusted partner to Fortune 500 companies and other industry leaders. The AI-driven platform delivers nearly 2 million answers each month, emphasizing its value and credibility. Key functionality includes: · AI-Powered Enterprise Search: Get direct, trusted answers from Ask AI and find relevant documents and articles across all your integrated platforms with intuitive search. ·AI-Powered Authoring Tools: Advanced authoring tools streamline knowledge creation and ensure your content fits the unique needs of your business. Use generative AI to create and refine insights from your original work, ensuring all published information is high quality and optimized for search. · Scalable Architecture & Award-Winning Implementation: With flexible structure and navigation components like communities, groups, and boards, Bloomfire is designed to grow with your organization, offering a seamless integration and implementation process.

Average Rating: 4.6/5.0

Total Reviews: 502

How Do G2 Users Rate Bloomfire?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.0/10)
  • Quality of Support: 9.2/10 (Category avg: 8.8/10)
  • Other Integrations: 8.3/10 (Category avg: 8.3/10)
  • Ease of Use: 9.1/10 (Category avg: 8.8/10)

Who Is the Company Behind Bloomfire?

  • Seller: Bloomfire
  • Company Website:
  • Year Founded: 2010
  • HQ Location: Austin, TX
  • Twitter: @Bloomfire
    6,350 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    84 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Account Manager, Project Manager
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 52% Medium, 30% Large

What Do G2 Reviewers Say About Bloomfire?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use of Bloomfire, enjoying intuitive interfaces and efficient knowledge sharing across teams.
  • Users love the AI-powered search functionality in Bloomfire, making information access quick, accurate, and effortless.
  • Users love the easy access to information and intuitive interface of Bloomfire, enhancing their daily productivity.
  • Users value the efficient search functionality of Bloomfire, enabling easy access to relevant information for effective collaboration.
  • Users love the AI-powered search in Bloomfire, making knowledge access fast and effective across departments.
Cons
  • Users often face inefficient search, leading to disappointment as it hinders their overall experience with Bloomfire.
  • Users experience inefficient search functionality, often feeling frustrated by inaccurate results that hinder their ability to find insights.
  • Users desire more customization options in Bloomfire, particularly for search filters and branding flexibility.
  • Users find the limited reporting capabilities of Bloomfire restrictive, often requiring external tools for deeper insights.
  • Users experience search limitations with Bloomfire, wishing for more accuracy and direct answers to specific inquiries.

What Are Recent G2 Reviews of Bloomfire?

What Are G2 Users Discussing About Bloomfire?

ScreenSteps

ScreenSteps is a knowledge ops solution that helps teams empower every employee to act and feel like an expert, regardless of their experience, background, or tenure. The solution is made up of three components: 1. Knowledge Ops Platform: a centralized knowledge hub for creating, managing, and accessing digital guides and training courses. 2. Find & Follow Framework: a methodology for improving training and operations by transferring knowledge more effectively. 3. Knowledge Coaching: one-on-one coaching with knowledge ops experts to ensure a successful knowledge implementation. The results? Faster training, fewer questions, and fewer mistakes.

Average Rating: 4.7/5.0

Total Reviews: 53

How Do G2 Users Rate ScreenSteps?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.0/10)
  • Quality of Support: 9.6/10 (Category avg: 8.8/10)
  • Ease of Use: 9.2/10 (Category avg: 8.8/10)

Who Is the Company Behind ScreenSteps?

  • Seller: ScreenSteps
  • Year Founded: 2009
  • HQ Location: United States
  • Twitter: @screensteps
    858 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    23 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software
  • Company Size: 46% Medium, 43% Small

What Do G2 Reviewers Say About ScreenSteps?

AI-generated summary from verified user reviews

Pros
  • Users find ScreenSteps easy to use, with simple setup and helpful search functionality for manuals.
  • Users find the easy setup of ScreenSteps convenient, enhancing usability for internal and external documentation needs.
  • Users value the efficiency of ScreenSteps, finding it easy to use and beneficial for creating manuals.
  • Users value the ease of use of ScreenSteps, appreciating its quick setup and effective search functionality.
  • Users value the navigation ease of ScreenSteps, making information retrieval quick and efficient for manuals.
Cons
  • Users face formatting limits on ScreenSteps, yet manage to build a useful Knowledge Base nonetheless.
  • Users note some formatting limits that can hinder the full potential of their Knowledge Base in ScreenSteps.

What Are Recent G2 Reviews of ScreenSteps?

What Are G2 Users Discussing About ScreenSteps?

Workvivo

Workvivo HQ gives Comms, HR, and IT teams an AI-powered employee experience no traditional intranet can match. With HQ Agent helping every employee find trusted answers and take action in seconds, and Seer turning employee feedback and sentiment into actionable intelligence, Workvivo is the missing link in your AI transformation strategy, driving adoption by making AI useful, accessible, and engaging for every employee. HQ Agent brings conversational and agentic AI into the daily flow of work. Employees can ask questions in natural language, receive concise answers grounded in trusted company sources, search across connected workplace content, and complete everyday tasks without navigating multiple systems. AI-powered summaries, enterprise search, federated knowledge, third-party data connections, and governance controls help organizations make workplace AI useful, secure, and accessible to every employee. AI is also embedded across internal communications and employee engagement. AI Compose helps teams create, personalize, translate, and optimize content, while Catch Me Up gives employees fast, relevant summaries of important updates. AI Podcasts and automated Employee Journeys help organizations deliver more engaging communications and guide employees through key moments such as onboarding, role changes, and promotions. Seer uses AI to transform employee listening into action. It brings together surveys, sentiment analysis, AI-powered comment analysis, engagement data, benchmarking, and workforce insights so leaders can understand what employees need, identify emerging issues, and respond faster. This connects employee voice directly to better communication, engagement, and business decisions. Built for frontline, hybrid, remote, and desk-based workforces, Workvivo acts as the AI-powered digital front door to work. Employees can access company news, conversations, recognition, documents, knowledge, workplace services, and essential tools through one intuitive experience across mobile, desktop, and digital signage—helping organizations drive AI adoption across the entire workforce, not just desk-based teams. Workvivo integrates with the technology organizations already use, including Microsoft 365, Google Workspace, Zoom, Workday, ServiceNow, Salesforce, SAP, Slack, Jira, Okta, and leading HRIS platforms. Trusted by global organizations including Amazon, Ryanair, Bupa, White Castle, and Motherson, Workvivo by Zoom is recognized by customers and industry analysts as a leader in employee engagement, intranet, and internal communications.

Average Rating: 4.8/5.0

Total Reviews: 2,647

How Do G2 Users Rate Workvivo?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.0/10)
  • Quality of Support: 9.5/10 (Category avg: 8.8/10)
  • Other Integrations: 10.0/10 (Category avg: 8.3/10)
  • Ease of Use: 9.5/10 (Category avg: 8.8/10)

Who Is the Company Behind Workvivo?

  • Seller: Zoom
  • Company Website:
  • Year Founded: 2011
  • HQ Location: San Jose, CA
  • Twitter: @zoom
    1,042,714 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    14,013 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: SPS Associate, Software Engineer
  • Top Industries: Consumer Services, Information Technology and Services
  • Company Size: 57% Large, 29% Medium

What Do G2 Reviewers Say About Workvivo?

AI-generated summary from verified user reviews

Pros
  • Users find Workvivo's intuitive interface easy to use, enhancing engagement and fostering a vibrant workplace culture.
  • Users value the engaging environment of Workvivo, fostering personal connections and enhancing teamwork through shared experiences.
  • Users appreciate the employee engagement fostered by Workvivo, enhancing connections through shared achievements and personal stories.
  • Users value the effective communication of Workvivo, fostering unity and engagement within teams, especially remote employees.
  • Users value the peer recognition feature of Workvivo, enhancing connections and celebrating both professional and personal achievements.
Cons
  • Users experience slow loading times, with mobile apps hanging and impacting overall platform usability.
  • Users experience a lack of notifications, finding the system inconsistent and missing important alerts for relevant updates.
  • Users are frustrated by notification issues that overwhelm important updates and lack departmental filtering options.
  • Users find the user interface not friendly, citing frustrations with the feed and lack of visibility in likes.
  • Users struggle with excessive notifications, often missing important updates and finding it hard to stay informed.

What Are Recent G2 Reviews of Workvivo?

What Are G2 Users Discussing About Workvivo?

FuseBase

FUSEBASE: AI-NATIVE CLIENT PORTAL AND CLIENT COLLABORATION PLATFORM FOR CLIENT-FACING TEAMS Your clients already have AI. They can complete more routine work themselves, faster and cheaper than before. That changes what they value from agencies, consultants, professional services firms, sales teams, customer success teams, support teams, RevOps, onboarding, implementation, and operations teams. FuseBase helps client-facing businesses move from legacy portals, scattered tools, and manual service delivery to AI-native client operations: a governed operating model where client work becomes visible, repeatable, easier to deliver, and easier to productize under your own brand. Use FuseBase to improve delivery, increase client stickiness, and turn expertise into recurring revenue. WHAT FUSEBASE HELPS YOU DO: - Run branded client portals, onboarding hubs, deal rooms, partner workspaces, knowledge bases, approvals, and secure client collaboration in one environment. - Give clients clear status, next steps, files, deliverables, and approvals without exposing your internal back office. - Standardize repeatable client workflows across sales, onboarding, implementation, support, customer success, operations, and professional services. - Turn proven workflows into reusable client systems, portal modules, workflow packs, client-facing apps, paid modules, and white-labeled solutions under your brand. - Keep existing tools where they work while standardizing the client-facing foundation with roles, permissions, secure files, dashboards, integrations, and AI-assisted operations. WHAT SETS FUSEBASE APART: Traditional client portals store information. PM tools organize internal work. Automation tools connect predefined steps. Generic AI builders create apps. FuseBase is built for the trust boundary of client-facing work: internal control, external simplicity, secure permissions, approvals, workflow state, client accounts, branded environments, and human-approved AI-assisted execution. Clients get simplicity. Your team gets control. FuseBase handles the foundation in between. Since 2014, FuseBase has helped teams adapt through shifts in collaboration, portals, AI, and client-facing apps. Today, FuseBase gives client-facing businesses a foundation to operate, productize, and grow in the AI-native era.

Average Rating: 4.7/5.0

Total Reviews: 110

How Do G2 Users Rate FuseBase?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.0/10)
  • Quality of Support: 9.4/10 (Category avg: 8.8/10)
  • Other Integrations: 9.4/10 (Category avg: 8.3/10)
  • Ease of Use: 9.4/10 (Category avg: 8.8/10)

Who Is the Company Behind FuseBase?

  • Seller: Nimbus Web Inc
  • Year Founded: 2014
  • HQ Location: Cleveland, ohio
  • Twitter: @nimbuswebinc
    2,791 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    22 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Founder
  • Top Industries: Marketing and Advertising, Information Technology and Services
  • Company Size: 83% Small, 14% Medium

What Do G2 Reviewers Say About FuseBase?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use of FuseBase, simplifying client communication and project management in one platform.
  • Users value the effective organization of client communication and project management provided by FuseBase, streamlining workflows seamlessly.
  • Users value the seamless team collaboration in FuseBase, enhancing project management and client engagement effectively.
  • Users appreciate the centralized training and guides of FuseBase, significantly improving client onboarding and engagement.
  • Users value the comprehensive client management features of FuseBase, enhancing communication and collaboration seamlessly in one platform.
Cons
  • Users note a steep learning curve with FuseBase, encountering challenges when adapting to its extensive features.
  • Users experience occasional software bugs that can hinder performance, though support remains responsive and helpful.
  • Users find integration issues frustrating, as they require more specific tools and smoother functionality with existing integrations.
  • Users desire missing features like advanced templates and Excel-like tables for improved functionality and ease of use.
  • Users report performance issues with slow updates and reliability concerns that impact overall usability.

What Are Recent G2 Reviews of FuseBase?

What Are G2 Users Discussing About FuseBase?

Nuclino

Nuclino works like a collective brain, helping teams bring all their knowledge, docs, and projects together in one place. It's a modern, simple, and blazingly fast way to collaborate, without the chaos of files and folders, context switching, or silos. Nuclino is trusted by over 12,000 teams and companies across the world.

Average Rating: 4.7/5.0

Total Reviews: 29

How Do G2 Users Rate Nuclino?

  • Has the product been a good partner in doing business?: 9.8/10 (Category avg: 9.0/10)
  • Quality of Support: 9.1/10 (Category avg: 8.8/10)
  • Other Integrations: 8.3/10 (Category avg: 8.3/10)
  • Ease of Use: 9.3/10 (Category avg: 8.8/10)

Who Is the Company Behind Nuclino?

Who Uses This Product?

  • Top Industries: Computer Software
  • Company Size: 72% Small, 24% Medium

What Do G2 Reviewers Say About Nuclino?

AI-generated summary from verified user reviews

Cons
  • Users find the app functionality limited due to API restrictions, impacting data control and automation capabilities.
  • Users express concern over limited sharing capabilities in Nuclino, particularly regarding data control and extraction via API.

What Are Recent G2 Reviews of Nuclino?

What Are G2 Users Discussing About Nuclino?

Outline

Outline is a comprehensive team knowledge base and wiki designed to streamline the organization and accessibility of company information. It offers a user-friendly platform where teams can collaboratively create, edit, and manage documents in real-time, ensuring that critical knowledge is centralized and easily retrievable. Key Features and Functionality: - Intuitive Editing Experience: A fast editor supporting markdown, slash commands, and interactive embeds. - Real-Time Collaboration: Simultaneous document editing with team members, complemented by commenting and @mentions for organized discussions. - Advanced Search and AI Integration: Instant workspace search capabilities and AI-powered question answering for efficient information retrieval. - Seamless Integrations: Compatibility with over 20 tools, including Slack, Figma, and Miro, enhancing workflow continuity. - Customizable Access Controls: Robust permissions system with user groups, guest access, and public sharing options. - Multilingual Support: Translations available in over 20 languages, catering to diverse teams. - Security and Compliance: Data encryption both in transit and at rest, with support for Single Sign-On (SSO) authentication methods. Primary Value and Solutions Provided: Outline addresses the common challenges of scattered documentation and inefficient knowledge sharing within organizations. By centralizing information in a collaborative and secure environment, it enhances team productivity, ensures consistency in documentation, and reduces time spent searching for information. Its integration capabilities and customizable features make it adaptable to various team needs, fostering a more organized and informed workplace.

Average Rating: 4.4/5.0

Total Reviews: 31

How Do G2 Users Rate Outline?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.0/10)
  • Quality of Support: 8.3/10 (Category avg: 8.8/10)
  • Other Integrations: 8.0/10 (Category avg: 8.3/10)
  • Ease of Use: 9.3/10 (Category avg: 8.8/10)

Who Is the Company Behind Outline?

  • Seller: General Outline
  • Year Founded: 2018
  • HQ Location: San Francisco, California
  • Twitter: @getoutline
    2,527 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    7 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 55% Small, 39% Medium

What Do G2 Reviewers Say About Outline?

AI-generated summary from verified user reviews

Pros
  • Users value the auto-creating bidirectional links, enhancing connectivity and organization in documentation effortlessly.
  • Users value the automation features that streamline document linking and enhance access control effortlessly.
  • Users enjoy the ease of use with auto-created links and seamless access to controlled document histories.
Cons
  • Users find the search limitations frustrating, as indexing delays can hinder access to fresh content promptly.

What Are Recent G2 Reviews of Outline?

What Are G2 Users Discussing About Outline?

DokuWiki

DokuWiki is a simple to use and highly versatile open source wiki software that doesn't require a database.

Average Rating: 4.0/5.0

Total Reviews: 13

How Do G2 Users Rate DokuWiki?

  • Has the product been a good partner in doing business?: 7.1/10 (Category avg: 9.0/10)
  • Quality of Support: 7.2/10 (Category avg: 8.8/10)
  • Ease of Use: 8.7/10 (Category avg: 8.8/10)

Who Is the Company Behind DokuWiki?

  • Seller: DokuWiki
  • HQ Location: N/A
  • Twitter: @dokuwiki
    2,162 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 77% Small, 15% Medium

What Are Recent G2 Reviews of DokuWiki?

Slab

Slab is a modern knowledge hub and wiki that helps teams unlock their full potential through shared learning and documentation. Slab features a beautiful, easy-to-use editor, dozens of integrations like Slack, GitHub and Google, and blazing-fast search, both across Slab and across your integrated apps. No matter where it lives, the knowledge you need to do your best work is just a click away!

Average Rating: 4.6/5.0

Total Reviews: 300

How Do G2 Users Rate Slab?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.0/10)
  • Quality of Support: 9.3/10 (Category avg: 8.8/10)
  • Other Integrations: 8.8/10 (Category avg: 8.3/10)
  • Ease of Use: 9.2/10 (Category avg: 8.8/10)

Who Is the Company Behind Slab?

  • Seller: Slab, Inc
  • Company Website:
  • Year Founded: 2016
  • HQ Location: San Francisco, California
  • Twitter: @SLAB
    1,250 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    20 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Account Manager, Software Engineer
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 60% Small, 37% Medium

What Do G2 Reviewers Say About Slab?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use of Slab, appreciating its seamless integration and straightforward document sharing capabilities.
  • Users benefit from the advanced search functions of Slab, enhancing their daily workflows and access to information.
  • Users value the seamless integrations of Slab, enhancing collaboration and information sharing within their teams.
  • Users value the easy integrations of Slab, enhancing their workflow with seamless connections to essential tools like GitHub and Slack.
  • Users value the easy access and seamless integration of Slab, enhancing their information searching and sharing experience.
Cons
  • Users find the limited customization options in Slab can hinder consistency and detailed formatting across documentation.
  • Users find Slab has a steep learning curve due to its terminology and limited customization options.
  • Users find the limited functionality of Slab frustrating, especially regarding permissions and mobile experience.
  • Users find missing features in Slab, such as advanced image handling and mobile performance issues, quite frustrating.
  • Users find Slab's overwhelming interface challenging for new users, especially with extensive existing content.

What Are Recent G2 Reviews of Slab?

What Are G2 Users Discussing About Slab?

Craft Docs

Craft is collaborative workspace where your whole team can come together to take notes, create docs, manage work and ideate together. Craft's Daily Notes offers a paradigm shift in team collaboration. Power your team’s progress with structured daily updates, align on priorities, and remove blockers — all in one place. With a built-in AI assistant, you can quickly generate ideas, summarize longer content or get help with editing your documents.

Average Rating: 4.6/5.0

Total Reviews: 22

How Do G2 Users Rate Craft Docs?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.0/10)
  • Quality of Support: 9.3/10 (Category avg: 8.8/10)
  • Other Integrations: 6.9/10 (Category avg: 8.3/10)
  • Ease of Use: 9.3/10 (Category avg: 8.8/10)

Who Is the Company Behind Craft Docs?

  • Seller: Craft Docs
  • Year Founded: 2019
  • HQ Location: Budapest, Hungary
  • LinkedIn® Page: www.linkedin.com
    26 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 82% Small, 14% Medium

What Do G2 Reviewers Say About Craft Docs?

AI-generated summary from verified user reviews

Pros
  • Users find Craft Docs to be beautifully simple, enhancing their daily note-taking experience with elegance and usability.
  • Users love Craft Docs for its beautiful simplicity, making note-taking an enjoyable and accessible experience for everyone.
  • Users love the efficiency of Craft Docs, making note-taking a fun and effortless experience for everyone.
  • Users admire the beautiful simplicity of Craft Docs, making note-taking easy and enjoyable for everyone.
  • Users love the beautiful simplicity of Craft Docs, making note-taking enjoyable and accessible for everyone.
Cons
  • Users note the lack of features in Craft Docs compared to competitors, but appreciate ongoing updates and improvements.
  • Users note the limited reporting capabilities of Craft Docs, but appreciate the team's commitment to ongoing improvements.
  • Users note the missing features in Craft Docs, yet appreciate the team's efforts to improve and update the software.

What Are Recent G2 Reviews of Craft Docs?

eXo Platform

eXo Platform is an open source digital workplace solution that helps you connect, align and engage your teams around a single interface. You can use it to improve company and peer-to-peer communication, boost employee collaboration and engagement and manage company knowledge. To achieve this, eXo Platform offers a rich set of features such as enterprise social networking (people profiles, directory, activity streams, notifications, etc.), corporate or team spaces, document management, content publishing, wikis, calendars, task management, forums, polls, private or team chat, video calls, and search function for quickly finding any information. The platform also helps boost employee engagement through gamification, reward programs, employee recognition tools and more. Features can be switched on or off according to your needs. You can brand and personalize the interface of the platform, build internal resource centers, news areas, collaborative spaces, communities and tailor each one of them with all the content and apps you need. The platform is accessible from any web browser. Mobile apps for Android and iOS devices are also available and allow users on the go to be notified about important things through push notifications and access all of the platform’s features. The platform is open-source-based and has long bet on flexibility, standards and interoperability. Several extension points and APIs allow developers to extend and customize it or leverage its 40+ community add-ons. eXo has a very solid experience supporting enterprise clients since 15 years, including government, defence, financial, retail, healthcare, education and tech organizations.

Average Rating: 4.3/5.0

Total Reviews: 83

How Do G2 Users Rate eXo Platform?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.0/10)
  • Quality of Support: 8.6/10 (Category avg: 8.8/10)
  • Other Integrations: 10.0/10 (Category avg: 8.3/10)
  • Ease of Use: 8.7/10 (Category avg: 8.8/10)

Who Is the Company Behind eXo Platform?

  • Seller: eXo Platform
  • Year Founded: 2003
  • HQ Location: Paris, Paris
  • Twitter: @eXoPlatform
    102,358 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    97 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 38% Small, 33% Medium

What Do G2 Reviewers Say About eXo Platform?

AI-generated summary from verified user reviews

Pros
  • Users value the engaging activities on eXo Platform, fostering collaboration, transparency, and team spirit effectively.
  • Users value the employee engagement features of eXo Platform, enhancing collaboration and promoting team spirit effectively.
  • Users value the abundant marketing opportunities offered by eXo Platform, enhancing engagement and collaboration seamlessly.
  • Users appreciate the effective task management features of eXo Platform, enhancing team collaboration and operational efficiency.
  • Users value the team collaboration features of eXo Platform, enhancing engagement and efficiency among remote teams.

What Are Recent G2 Reviews of eXo Platform?

What Are G2 Users Discussing About eXo Platform?

Fastio

Fastio: The AI-first workspace where people and AI agents work on the same files Fastio gives teams one place to store, share, and work on content, with AI built into every workspace. It's a modern alternative to Box, Dropbox, and Google Drive for teams that use AI agents alongside people. ✓ Built-in AI: Every file is indexed automatically, so you can search by meaning, ask questions across a workspace, and get answers that cite the source files ✓ AI agents as teammates: Connect Claude or your own agents through MCP, the REST API, or the CLI, each with its own scoped permissions and a full audit trail ✓ Branded sharing: Client portals with your logo, colors, and custom URL, plus expiring, password-protected links with download tracking ✓ Review and approvals: Comments pinned to video frames, pages, and image regions, one-click approvals, and tasks linked to the files they cover ✓ Media and metadata: Adaptive video streaming, in-browser previews for professional formats, and AI extraction that turns documents into structured, searchable data ✓ Security: Geo-IP controls, virus scanning, and email risk screening, plus SSO, admin policies, and SIEM audit streaming on Enterprise. Import from Google Drive, Dropbox, OneDrive, or Box in a few clicks. Plans start at $9.99/month, or $99/year with yearly billing, with a 14-day trial on monthly plans. Built by VividEngine, the company behind MediaFire, and used by teams at Samsung, Amazon, Walmart, Target, Autodesk, Logitech, and GoPro.

Average Rating: 4.2/5.0

Total Reviews: 51

How Do G2 Users Rate Fastio?

  • Has the product been a good partner in doing business?: 7.1/10 (Category avg: 9.0/10)
  • Quality of Support: 8.3/10 (Category avg: 8.8/10)
  • Other Integrations: 10.0/10 (Category avg: 8.3/10)
  • Ease of Use: 8.6/10 (Category avg: 8.8/10)

Who Is the Company Behind Fastio?

  • Seller: VividEngine, LLC
  • Company Website:
  • Year Founded: 2017
  • HQ Location: Texas, US
  • Twitter: @fastdotio
    269 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    4 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software, Marketing and Advertising
  • Company Size: 61% Small, 41% Medium

What Do G2 Reviewers Say About Fastio?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use of Fast.io, enabling quick performance testing and effortless file sharing.
  • Users value the simplicity and speed of Fast.io, enabling quick performance tests without unnecessary complexity.
  • Users find it easy to send and receive files with Fast.io, appreciating its speed and security features.
  • Users praise Fast.io for its blazing fast performance, ensuring quick file loading and reliable access across devices.
  • Users value the strong security measures of Fast.io, ensuring privacy and controlled access for their projects.
Cons
  • Users experience slow upload speeds, especially with large files, affecting overall performance and efficiency.
  • Users report slow performance during peak times, especially on the free plan, impacting their overall experience.
  • Users are frustrated by the high costs and bandwidth limits of Fast.io, which restrict usage significantly.
  • Users are frustrated by the file size and bandwidth limits on Fast.io, affecting their overall experience and productivity.
  • Users find the limited customization options on Fast.io restrict their ability to tailor the experience to their needs.

What Are Recent G2 Reviews of Fastio?

Neeraja Prakash
NP
Researched and written by Neeraja Prakash
Updated