# Best IT Asset Management Software - Page 2 *By [Tian Lin](https://research.g2.com/insights/author/tian-lin)* IT asset management (ITAM) software assists with IT asset lifecycle management. The central purpose of ITAM software is to create and maintain a database encompassing the company’s digital, physical, and virtual components. This allows IT teams to gain insight into the current state and capacity of the company’s infrastructure. IT managers can utilize this information to make long-term procurement plans for IT asset purchase, maintenance, disposal, and replacement. On top of building asset databases, ITAM tools often contain features to manage contracts, finances, and risks associated with inventory. Companies can further use these tools for software patching and policy governance. ITAM software ensures each connection is approved, properly formatted, and updated, thereby reducing security risks. Real-time monitoring features allow ITAM products to identify new connections and inform administrators of new and potentially unapproved devices. Some ITAM tools not only manage hardware but also contain the capabilities of [software asset management tools](https://www.g2crowd.com/categories/software-asset-management). To qualify for inclusion in the IT Asset Management category, a product must: - Create a central IT asset database that includes common physical IT assets such as workstations, laptops, servers, printers, routers, and various Internet of Things (IoT) devices - Report the status of each IT asset, including license, warranty, contract, lifecycle, and user information - Automatically discover or manually create new IT assets ## Top IT Asset Management Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [NinjaOne](https://www.g2.com/products/ninjaone/reviews) | 4.7/5.0 (4,350 reviews) | Live endpoint inventory with automated patch enforcement | "[NinjaOne Workflows That Go Beyond RMM: Inventory, Compliance, Warranty Tracking, and More](https://www.g2.com/survey_responses/ninjaone-review-13100276)" | | 2 | [ServiceNow IT Asset Management](https://www.g2.com/products/servicenow-it-asset-management/reviews) | 4.3/5.0 (474 reviews) | Lifecycle tracking inside ServiceNow ITSM workflows | "[Efficient and scalable solution for managing IT assets and lifecycle](https://www.g2.com/survey_responses/servicenow-it-asset-management-review-12737433)" | | 3 | [Deel IT](https://www.g2.com/products/deel-it/reviews) | 4.8/5.0 (271 reviews) | Global device logistics for distributed contractors | "[Fast, Hassle-Free Transfers and Easy Payments with Deel](https://www.g2.com/survey_responses/deel-it-review-13043793)" | | 4 | [Atera](https://www.g2.com/products/atera/reviews) | 4.6/5.0 (1,195 reviews) | Per-technician RMM with unlimited endpoint patching | "[Atera: All-in-One IT Management with Strong Integrations, Automation, and ROI](https://www.g2.com/survey_responses/atera-review-12982693)" | | 5 | [TeamViewer](https://www.g2.com/products/teamviewer/reviews) | 4.5/5.0 (3,934 reviews) | Remote asset support with device monitoring | "[TeamViewer’s Global Culture and Expanding Digital Workplace Vision](https://www.g2.com/survey_responses/teamviewer-review-13087488)" | | 6 | [Freshservice](https://www.g2.com/products/freshservice/reviews) | 4.6/5.0 (1,291 reviews) | ITIL-aligned ticketing with integrated CMDB | "[Strong visibility and control, but takes effort to get it right](https://www.g2.com/survey_responses/freshservice-review-12723378)" | | 7 | [Flexera One](https://www.g2.com/products/flexera-one/reviews) | 4.3/5.0 (116 reviews) | License reconciliation with Technopedia normalization engine | "[A must have tool for inventory management for every organisation](https://www.g2.com/survey_responses/flexera-one-review-11647810)" | | 8 | [Tanium](https://www.g2.com/products/tanium/reviews) | 4.5/5.0 (67 reviews) | Real-time endpoint queries across large-scale infrastructure | "[Real-Time Visibility and Fast Global Remediation with Tanium](https://www.g2.com/survey_responses/tanium-review-12961686)" | | 9 | [HCL BigFix](https://www.g2.com/products/hcl-technologies-hcl-bigfix/reviews) | 4.5/5.0 (85 reviews) | — | "[Real-Time Visibility and Centralized Endpoint Management That Scales](https://www.g2.com/survey_responses/hcl-bigfix-review-12330404)" | | 10 | [IT Glue](https://www.g2.com/products/it-glue/reviews) | 4.6/5.0 (706 reviews) | — | "[Centralized Documentation That Streamlines Support and Collaboration](https://www.g2.com/survey_responses/it-glue-review-12813006)" | --- ## What Are the Most Common Questions About IT Asset Management Software? *AI-generated · Last updated: May 26, 2026* ### What IT Asset Management providing WiFi-based phones with faxing and texting integration for small teams? Based on G2 reviews, small teams evaluating IT Asset Management software most often prioritize centralized visibility, easy setup, and the ability to manage devices and workflows from one place. Reviewers consistently mention that products in this category are most useful when they simplify day-to-day administration, reduce manual tracking, and support distributed work without adding complexity. According to verified users, strong integrations, straightforward interfaces, and faster onboarding matter more than broad feature claims alone. G2 reviewers mention that buyers should look for tools that keep asset records accurate, streamline onboarding and offboarding, and make it easier to track equipment, software, and support activity across locations. ### What highest rated IT Asset Management for small dental offices and tow businesses needing unified communications? Based on G2 reviews, smaller organizations typically value IT Asset Management software that is easy to learn, simple to deploy, and effective at keeping assets, users, and support work organized in one place. According to verified users, the most helpful products reduce spreadsheet work, improve visibility into assigned devices, and support faster issue resolution through centralized records. G2 reviewers mention that reliability, intuitive navigation, and responsive support are especially important for lean teams without dedicated platform specialists. In this category, highly rated tools tend to stand out when they help teams monitor inventory, document ownership, and stay current on hardware status without requiring heavy customization or a long setup cycle. ### What is the best IT Asset Management for founders making phone calls without disclosing personal cell numbers? Based on G2 reviews, [NinjaOne](https://www.g2.com/products/ninjaone/reviews) stands out as the strongest fit within this dataset because reviewers repeatedly highlight centralized management, remote support, and an easy-to-use interface that helps keep business operations separate and organized. According to verified users, founders and small teams tend to benefit most from software that simplifies device oversight, reduces manual processes, and supports work from anywhere through one platform. G2 reviewers mention that having asset visibility, remote access, and streamlined onboarding in a single tool makes it easier to manage operations professionally as a company grows. While reviews focus on IT management rather than calling workflows, ease of setup and centralized control are recurring strengths. **Here are some of the top-rated products on G2:** - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) – used for centralized endpoint management, remote access, patching, and asset visibility in growing teams ### Which IT Asset Management platforms allow answering calls from cell phone app via any location? Based on G2 reviews, this category data is centered on asset visibility, remote support, lifecycle tracking, and centralized IT operations rather than mobile calling workflows. According to verified users, the most relevant strengths buyers mention are remote management, support for distributed teams, and the ability to monitor and manage devices from anywhere. G2 reviewers mention that products such as NinjaOne, Deel IT, and Atera help teams support remote staff, manage global devices, and maintain visibility across multiple locations. However, the reviews provided do not specifically confirm cell phone app call answering capabilities. For this question, buyers should treat remote accessibility and distributed device management as supported review themes, while validating telephony-specific workflows directly in product evaluations. ### Which IT Asset Management systems solve dropped calls and calls routing to voicemail automatically? Based on G2 reviews, the strongest documented value in this category is operational visibility rather than direct telephony troubleshooting. According to verified users, these systems are most often praised for tracking hardware, software, device health, and support workflows in one place. G2 reviewers mention that centralized dashboards, proactive monitoring, and remote troubleshooting can help teams identify infrastructure or endpoint issues faster, which may indirectly improve service continuity. Still, the review data does not specifically verify dropped-call remediation or voicemail routing automation. Buyers asking this question should focus on products that reviewers describe as reliable, easy to monitor, and strong at issue detection, then confirm any voice-routing capabilities separately during demos or trials. ### Which IT Asset Management tools reduce reliability issues where phone system goes down during internet interruption? Based on G2 reviews, users in this category consistently value products that improve resilience through centralized management, monitoring, and better visibility into device and network-related issues. According to verified users, tools that reduce manual oversight and help teams respond faster to outages are especially useful in distributed environments. G2 reviewers mention proactive alerts, centralized dashboards, and automation as common advantages because they help IT teams spot failures, patch endpoints, and troubleshoot remotely before problems spread. That said, the review set does not directly confirm internet-failover or phone-system continuity features. Buyers concerned about interruption risk should prioritize platforms with strong monitoring and incident visibility, then verify communications failover requirements outside the review evidence. ### What IT Asset Management adopted by founders and account executives for ease of connecting multiple locations? Based on G2 reviews, teams connecting multiple locations tend to prefer software that centralizes inventory, support, and asset data so everyone works from the same source of truth. According to verified users, the biggest benefit is reducing fragmentation across spreadsheets, emails, and disconnected tools. G2 reviewers mention that products in this category are most effective when they support remote access, distributed device oversight, and straightforward onboarding for growing organizations. Review themes consistently point to easier collaboration, faster troubleshooting, and clearer ownership records when locations are managed in one platform. For founders and account-facing teams, the main buyer value is simplicity: software that keeps assets visible, current, and manageable across offices without creating extra administrative burden. ### What most trusted IT Asset Management by IT operations managers and system administrators based on user reviews? Based on G2 reviews, trust in this category is most often tied to visibility, reliability, and ease of managing assets at scale. According to verified users, products earn confidence when they centralize inventory, reduce spreadsheet dependence, and make it easier to track ownership, lifecycle status, and support history. G2 reviewers mention that trusted platforms also stand out for responsive support, straightforward setup, and integrations that keep data current across systems. Within this review set, buyers repeatedly praise solutions that improve operational consistency and reduce manual effort. For IT operations managers and system administrators, the most trusted options are the ones reviewers describe as dependable in daily use and effective at creating a clear, shared view of the environment. **Here are some of the top-rated products on G2:** - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) – chosen for centralized endpoint management, patching, remote support, and strong day-to-day usability - [ServiceNow IT Asset Management](https://www.g2.com/products/servicenow-it-asset-management/reviews) – used for lifecycle visibility, compliance tracking, reporting, and integration with broader IT workflows - [Atera](https://www.g2.com/products/atera/reviews) – valued for all-in-one monitoring, ticketing, automation, and managing many devices from one platform ### What should small business owners evaluate when choosing IT Asset Management for reliability and connectivity? Based on G2 reviews, small business owners should evaluate how well the software keeps asset information accurate, supports remote environments, and simplifies daily operations. According to verified users, the most important factors are ease of setup, intuitive navigation, centralized records, and the ability to monitor and manage devices without relying on scattered spreadsheets or multiple tools. G2 reviewers mention that strong integrations, clear reporting, and responsive support also matter because they reduce friction as teams grow. Reliability in this category is usually reflected through stable performance, faster issue visibility, and easier troubleshooting. Buyers should also check whether the platform fits their actual workflow, since some reviewers note that advanced customization and reporting can require more effort. ### What IT Asset Management used by founders for simple setup launching within one hour? Based on G2 reviews, founders looking for fast setup should focus on products reviewers describe as easy to deploy, intuitive to navigate, and quick to adopt without heavy technical overhead. According to verified users, the best early-stage fit is software that centralizes assets and support processes while minimizing training needs. G2 reviewers mention quick onboarding, clean interfaces, and immediate operational visibility as major advantages for lean teams. Across this dataset, users repeatedly value platforms that reduce manual tracking and let teams get productive quickly after setup. For founders, the strongest buying signal is not feature volume but how quickly the system starts delivering clarity on devices, ownership, and lifecycle management with minimal administrative friction. ## G2 Grid® for IT Asset Management Software ![G2 Grid® for IT Asset Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/it-asset-management/grids.png?focus%5B%5D=25671&focus%5B%5D=152661&focus%5B%5D=1621548&focus%5B%5D=16222&focus%5B%5D=2397&focus%5B%5D=2864&focus%5B%5D=14979&focus%5B%5D=107230) Highlighted products: NinjaOne, ServiceNow IT Asset Management, Deel IT, Atera, TeamViewer, Freshservice, Tanium, and Flexera One. Underlying data: [Grid® JSON](https://www.g2.com/categories/it-asset-management/grids.json?focus%5B%5D=ninjaone&focus%5B%5D=servicenow-it-asset-management&focus%5B%5D=deel-it&focus%5B%5D=atera&focus%5B%5D=teamviewer&focus%5B%5D=freshservice&focus%5B%5D=tanium&focus%5B%5D=flexera-one) ## How Many IT Asset Management Software Products Does G2 Track? **Total Products under this Category:** 250 ### Category Stats (Jul 2026) - **Average Rating**: 4.5/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: Tanium (+0.66%) - Among all products in this category, Tanium recorded the largest rating increase compared to last month *Last updated: July 13, 2026* ## How Does G2 Rank IT Asset Management Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 20,200+ Authentic Reviews - 250+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which IT Asset Management Software Is Best for Your Use Case? - **Leader:** [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - **Highest Performer:** [Scrut Automation](https://www.g2.com/products/scrut-automation/reviews) - **Easiest to Use:** [Scrut Automation](https://www.g2.com/products/scrut-automation/reviews) - **Top Trending:** [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - **Best Free Software:** [NinjaOne](https://www.g2.com/products/ninjaone/reviews) --- **Sponsored** ### Freshservice Freshservice by Freshworks is an AI-powered ServiceOps platform built for modern enterprises that need to move fast without sacrificing control. By unifying ITSM, ITOM, IT asset management, and enterprise service management on a single platform with a shared data layer, Freshservice eliminates the tool sprawl and visibility gaps that slow teams down - creating one source of truth across services, assets, and infrastructure. IT teams get full visibility into their environment: automated discovery, a robust CMDB for impact analysis and root cause resolution, and streamlined incident, problem, change, and major incident management. Beyond IT, Freshservice extends seamlessly to HR, finance, and facilities - giving every business team the same consistent, efficient service experience without the complexity of separate tools. Freshservice comes with a natively embedded AI layer called Freddy AI, that helps agents resolve issues faster, automates employee service requests, and gives leaders the insights they need to make better decisions. The result isn't just faster service; it's a fundamentally more proactive operation that surfaces and resolves issues before they impact employees. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1391&secure%5Bchosen_at%5D=2026-07-14T09%3A25%3A15Z&secure%5Bdisplayable_resource_id%5D=1391&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1391&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=2864&secure%5Bresource_id%5D=1391&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fit-asset-management%3Fpage%3D2&secure%5Btoken%5D=d8d2dfc67b9f1929346393d800c61d25e72ff085df0969a3ac184004e206aeca&secure%5Burl%5D=https%3A%2F%2Fwww.freshworks.com%2Ffreshservice%2Flp%2Fmarketplace%2Fitam%2F%3Futm_source%3Dg2%26utm_medium%3Dg2&secure%5Burl_type%5D=custom_url) --- ## What Are the Top-Rated IT Asset Management Software Products in 2026? ### 1. [Ivanti Neurons for Discovery](https://www.g2.com/products/ivanti-neurons-for-discovery/reviews) IT asset discovery and inventory delivering actionable visibility into users, endpoints, and software with active and passive scanning, embedded software license management and risk insights tools to streamline software license management, clarify usage, ensure audit-ready compliance, and cut spend. **Average Rating:** 4.4/5.0 **Total Reviews:** 11 **How Do G2 Users Rate Ivanti Neurons for Discovery?** - **Ease of Use:** 9.2/10 (Category avg: 8.9/10) - **Quality of Support:** 9.1/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.1/10) - **Asset Policy Management:** 8.3/10 (Category avg: 8.2/10) **Who Is the Company Behind Ivanti Neurons for Discovery?** - **Seller:** [Ivanti](https://www.g2.com/sellers/ivanti) - **Year Founded:** 1985 - **HQ Location:** South Jordan, UT - **Twitter:** @GoIvanti (6,761 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/15224185/ (3,023 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 45% Enterprise, 36% Mid-Market #### What Are Recent G2 Reviews of Ivanti Neurons for Discovery? **"[I Have Fallen in Love with Ivanti Neurons for Discovery Due to Its Amazing Capabilities](https://www.g2.com/survey_responses/ivanti-neurons-for-discovery-review-9337894)"** **Rating:** 5.0/5.0 stars *— Nella L.* [Read full review](https://www.g2.com/survey_responses/ivanti-neurons-for-discovery-review-9337894) --- **"[IT asset management tool on another level.](https://www.g2.com/survey_responses/ivanti-neurons-for-discovery-review-9306370)"** **Rating:** 4.5/5.0 stars *— Giovanni S.* [Read full review](https://www.g2.com/survey_responses/ivanti-neurons-for-discovery-review-9306370) --- ### 2. [TeamDynamix IT Service Management](https://www.g2.com/products/teamdynamix-it-service-management/reviews) TeamDynamix is a no-code AI-powered ITSM/ESM platform with AI-native automation, virtual support agents, and enterprise-wide integration. Deflect 30-60% of tickets, resolve tickets 40-90% faster, eliminate 2-3 months of manual tasks, and reduce overhead. **Average Rating:** 4.5/5.0 **Total Reviews:** 100 **How Do G2 Users Rate TeamDynamix IT Service Management?** - **Ease of Use:** 8.5/10 (Category avg: 8.9/10) - **Quality of Support:** 9.2/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.1/10) - **Asset Policy Management:** 7.6/10 (Category avg: 8.2/10) **Who Is the Company Behind TeamDynamix IT Service Management?** - **Seller:** [TeamDynamix](https://www.g2.com/sellers/teamdynamix) - **Year Founded:** 2001 - **HQ Location:** Columbus, Ohio - **Twitter:** @TDXBuzz (1,049 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1494030/ (166 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Higher Education, Education Management - **Company Size:** 46% Mid-Market, 45% Enterprise #### What Are Recent G2 Reviews of TeamDynamix IT Service Management? **"[Highly Configurable Service Desk That Keeps IT Operations Connected](https://www.g2.com/survey_responses/teamdynamix-it-service-management-review-12913261)"** **Rating:** 5.0/5.0 stars *— Robert C.* [Read full review](https://www.g2.com/survey_responses/teamdynamix-it-service-management-review-12913261) --- **"[Reliable Web-Based SaaS with Strong Workflows, Integrations, and Helpful AI Features](https://www.g2.com/survey_responses/teamdynamix-it-service-management-review-12915982)"** **Rating:** 5.0/5.0 stars *— Kevin M.* [Read full review](https://www.g2.com/survey_responses/teamdynamix-it-service-management-review-12915982) --- #### What Are G2 Users Discussing About TeamDynamix IT Service Management? - [What is TeamDynamix IT Service Management used for?](https://www.g2.com/discussions/what-is-teamdynamix-it-service-management-used-for) - [What does Teamdynamix do?](https://www.g2.com/discussions/what-does-teamdynamix-do) - [How do you manage a project portfolio?](https://www.g2.com/discussions/how-do-you-manage-a-project-portfolio) - [What is Team dynamics software?](https://www.g2.com/discussions/what-is-team-dynamics-software) - [Does TeamDynamix have an app?](https://www.g2.com/discussions/does-teamdynamix-have-an-app) ### 3. [Proactivanet](https://www.g2.com/products/proactivanet/reviews) Proactivanet is a certificated and fully integrated software for managing IT assets and services. Proactivanet ITAM is the only vendor that guarantees a 100% discovery of your IT inventory. Proactivanet ITSM is the industry’s highest rated service desk in the world according to 2021 independent industry research. The company has been growing every year since its foundation in 1998 and has offices in five countries. **Average Rating:** 4.8/5.0 **Total Reviews:** 64 **How Do G2 Users Rate Proactivanet?** - **Ease of Use:** 9.3/10 (Category avg: 8.9/10) - **Quality of Support:** 9.5/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.1/10) - **Asset Policy Management:** 9.0/10 (Category avg: 8.2/10) **Who Is the Company Behind Proactivanet?** - **Seller:** [Proactivanet](https://www.g2.com/sellers/proactivanet) - **Year Founded:** 1998 - **HQ Location:** Gijon - **Twitter:** @ProactivaNET (1,775 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/proactivanet/ (65 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Financial Services - **Company Size:** 52% Mid-Market, 34% Enterprise #### What Are Proactivanet's Pros and Cons? **Pros:** - Ease of Use (3 reviews) - Automation (2 reviews) - Customer Support (2 reviews) - Customization (2 reviews) - Communication Efficiency (1 reviews) **Cons:** - Limited Customization (1 reviews) - Limited Features (1 reviews) - Limited Functionality (1 reviews) - Mobile App Issues (1 reviews) - Poor Interface Design (1 reviews) ### What Do G2 Reviewers Say About Proactivanet? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **ease of use** of Proactivanet, highlighting its simplicity and effective integration across departments. - Users value the **easy automation** features of Proactivanet, enhancing efficiency and streamlining their workflows. - Users value the **great personalized technical service** of Proactivanet, enhancing their experience through effective change management. - Users value the **customization options** in Proactivanet, enhancing their experience with tailored solutions and support. - Users appreciate the **communication efficiency** of Proactivanet, praising its personalized technical support and easy change management. **Cons:** - Users feel frustrated by the **limited customization** of Proactivanet, as some modules have unmodifiable functions. - Users find that certain modules have **limited functions** which cannot be modified, hindering customization. - Users face **limited functionality** with some modules, restricting their ability to customize and adapt the product as needed. - Users find the mobile app **visually poor** , despite its functional capabilities, impacting overall user satisfaction. - Users feel the **interface design could be improved** , impacting their overall experience with Proactivanet. #### What Are Recent G2 Reviews of Proactivanet? **"[Experience in Proactivanet](https://www.g2.com/survey_responses/proactivanet-review-10600718)"** **Rating:** 4.5/5.0 stars *— Alejandra R.* [Read full review](https://www.g2.com/survey_responses/proactivanet-review-10600718) --- **"[Proactivanet Administrator](https://www.g2.com/survey_responses/proactivanet-review-10559570)"** **Rating:** 5.0/5.0 stars *— Claudio P.* [Read full review](https://www.g2.com/survey_responses/proactivanet-review-10559570) --- #### What Are G2 Users Discussing About Proactivanet? - [What is Proactivanet used for?](https://www.g2.com/discussions/what-is-proactivanet-used-for) ### 4. [Dots](https://www.g2.com/products/dots/reviews) Dots is a cloud-based SaaS platform designed to automate IT logistics, addressing the entire lifecycle of IT assets. Its core focus is simplifying operations for IT, HR, and procurement teams, especially for remote-first companies. By integrating seamlessly with systems such as HRIS (Human Resource Information Systems) and MDM (Mobile Device Management), Dots reduces manual tasks and errors while improving operational efficiency. Key Features: Full Asset Lifecycle Management: Dots automates processes from procurement and onboarding to offboarding, including secure data wiping and sustainable practices like recycling or reselling assets. End-to-End IT Logistics Solution: Dots manages device procurement, storage, and deployment with global reach, supported by a multi-vendor logistics network. Real-Time Tracking: Dots provides visibility into asset locations and lifecycle statuses. Sustainability and Compliance: Dots encourages eco-friendly practices while ensuring secure management of IT assets. How It Works: Dots eliminates fragmented workflows by centralizing IT logistics. Teams benefit from automated processes for onboarding new employees, managing inventory, and offboarding, ensuring data security and compliance. The platform also handles vendor coordination, sourcing equipment tailored to specifications, and global delivery. Benefits: Efficiency: Dots reduces time spent on repetitive tasks, enabling teams to focus on strategic goals. Transparency: Dots offers detailed tracking and notifications, ensuring stakeholders remain informed. Scalability: Dots adapts to the needs of startups and enterprises, helping them to scale and supporting growth without logistical bottlenecks. Integration: Dots connects with existing platforms, creating a unified system for IT asset management and logistics. By using Dots, organizations can move beyond traditional, resource-intensive logistics processes, enabling smoother employee experiences and more sustainable operations. This makes it an ideal choice for businesses managing remote or decentralized teams. **Average Rating:** 4.7/5.0 **Total Reviews:** 22 **How Do G2 Users Rate Dots?** - **Ease of Use:** 9.7/10 (Category avg: 8.9/10) - **Quality of Support:** 9.9/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.1/10) - **Asset Policy Management:** 9.8/10 (Category avg: 8.2/10) **Who Is the Company Behind Dots?** - **Seller:** [Dots](https://www.g2.com/sellers/dots-c186f9d1-ce24-4858-9c64-867a7a7a1e11) - **Year Founded:** 2023 - **HQ Location:** Miami, US - **Twitter:** @dots_tech_IT (10 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/dots-tech/ (43 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services - **Company Size:** 59% Mid-Market, 27% Small-Business #### What Are Dots's Pros and Cons? **Pros:** - Customer Support (8 reviews) - Ease of Use (6 reviews) - Integrations (6 reviews) - Asset Management (5 reviews) - Intuitive (3 reviews) **Cons:** - Missing Features (2 reviews) - Insufficient Information (1 reviews) - Latency Issues (1 reviews) - Setup Difficulty (1 reviews) - Slow Performance (1 reviews) ### What Do G2 Reviewers Say About Dots? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **exceptional customer support** of Dots, noting their proactive and rapid response to inquiries and issues. - Users praise Dots for their **user-friendly platform** , making data onboarding and management smooth and efficient. - Users commend the **seamless integrations** and exceptional customer support, making Dots easy and efficient for data onboarding. - Users praise the **exceptional support** and user-friendly platform that simplifies global procurement and asset tracking. - Users value the **intuitive platform** that simplifies collaboration and enhances the overall user experience effortlessly. **Cons:** - Users feel the lack of **essential features** like dark mode and SSO adversely impacts their experience with Dots. - Users find the **insufficient pricing information** adds unnecessary steps in the ordering process, causing frustration. - Users experience **unexplained delays in deliveries** with Dots, impacting the overall reliability of the service. - Users find the **initial setup difficult** , requiring time to understand before enjoying the product's stability. - Users notice occasional **slow performance** with Dots, though improvements are gradually being made. #### What Are Recent G2 Reviews of Dots? **"[Reliable Partner for Everyday IT Needs](https://www.g2.com/survey_responses/dots-review-12400045)"** **Rating:** 5.0/5.0 stars *— Shay F.* [Read full review](https://www.g2.com/survey_responses/dots-review-12400045) --- **"[Exceptional Support and a Platform That Just Works](https://www.g2.com/survey_responses/dots-review-12293044)"** **Rating:** 5.0/5.0 stars *— Izzy B.* [Read full review](https://www.g2.com/survey_responses/dots-review-12293044) --- ### 5. [Timly](https://www.g2.com/products/timly/reviews) Timly is a cloud-based asset tracking and maintenance solution designed to help businesses efficiently monitor and manage their inventory processes. This platform caters to a wide range of industries, enabling users to optimize their asset management strategies while ensuring the availability and safety of their equipment and materials. The target audience for Timly includes businesses in sectors such as manufacturing, construction, logistics, and healthcare, where precise asset tracking is crucial. By utilizing Timly, organizations can prevent material losses, reduce the time spent searching for equipment, and ensure that devices and machinery are operational when needed. This is particularly beneficial for teams that rely on a variety of tools and equipment to maintain productivity and meet project deadlines. One of the standout features of Timly is its ability to centralize critical inventory data in the cloud, providing users with a comprehensive 360° view of their assets. Each item is assigned a unique QR code, which links the physical asset to its digital profile. This integration simplifies the tracking process, allowing users to quickly access information about each asset's location, condition, and maintenance history. The platform also supports quality control measures, helping businesses adhere to regulatory and safety standards while maintaining operational efficiency. Timly's user-friendly interface and robust functionality make it an effective solution for organizations looking to streamline their asset management processes. By leveraging the power of cloud technology, Timly ensures that users can access their inventory data from anywhere, facilitating real-time updates and collaboration among team members. This flexibility is essential for businesses that operate across multiple locations or require remote access to their asset information. Overall, Timly stands out in the asset tracking category by offering a comprehensive suite of tools that enhance visibility, accountability, and efficiency in inventory management. Its focus on preventing material losses and ensuring the availability of critical assets positions it as a valuable resource for businesses seeking to improve their operational workflows and maintain a competitive edge in their respective industries. **Average Rating:** 4.9/5.0 **Total Reviews:** 71 **How Do G2 Users Rate Timly?** - **Ease of Use:** 9.4/10 (Category avg: 8.9/10) - **Quality of Support:** 9.8/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.1/10) - **Asset Policy Management:** 5.8/10 (Category avg: 8.2/10) **Who Is the Company Behind Timly?** - **Seller:** [Timly Software AG](https://www.g2.com/sellers/timly-software-ag) - **Company Website:** https://timly.com/ - **Year Founded:** 2020 - **HQ Location:** Zürich, CH - **LinkedIn® Page:** https://www.linkedin.com/company/timly-ag/ (29 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Construction, Hospital & Health Care - **Company Size:** 65% Mid-Market, 31% Small-Business #### What Are Timly's Pros and Cons? **Pros:** - Alerts (1 reviews) - Communication (1 reviews) - Customer Support (1 reviews) - Ease of Use (1 reviews) - Efficiency (1 reviews) **Cons:** - Poor Design (1 reviews) - Poor Interface Design (1 reviews) ### What Do G2 Reviewers Say About Timly? *AI-generated summary from verified user reviews* **Pros:** - Users value Timly's **efficient alerts** that provide excellent visibility and responsive team support. - Users value Timly's **effective communication** with responsive teams that enhance overall satisfaction and support. - Users value Timly's **efficient customer support** , noting quick responses and helpful assistance with their inquiries. - Users appreciate the **ease of use** of Timly, finding it efficient and supportive for managing equipment visibility. - Users appreciate Timly's **efficiency** , benefiting from excellent visibility over equipment and quick team responses. **Cons:** - Users suggest enhancing the **poor design** of Timly software for a better user experience. - Users suggest enhancing the **poor interface design** of Timly for a better user experience. #### What Are Recent G2 Reviews of Timly? **"[Clear, intuitive, and with outstanding support – Timly is absolutely recommendable](https://www.g2.com/survey_responses/timly-review-13079901)"** **Rating:** 5.0/5.0 stars *— Mark W.* [Read full review](https://www.g2.com/survey_responses/timly-review-13079901) --- **"[Intuitive, cloud-based, and comprehensive asset management system](https://www.g2.com/survey_responses/timly-review-12631979)"** **Rating:** 5.0/5.0 stars *— Verified User in Construction* [Read full review](https://www.g2.com/survey_responses/timly-review-12631979) --- ### 6. [Nlyte](https://www.g2.com/products/nlyte/reviews) Nlyte is a sophisticated Data Center Infrastructure Management (DCIM) solution designed to assist organizations in effectively managing their data center environments. This software addresses the complexities of data center operations by automating the management of assets, resources, processes, and personnel throughout the entire lifecycle of compute infrastructure. Nlyte stands out in the market as a highly customizable and scalable platform, ensuring that it can adapt to the evolving needs of businesses as technology progresses. Targeted primarily at IT professionals and data center managers, Nlyte caters to organizations that require a robust tool for managing their hybrid digital infrastructures. The software is particularly beneficial for enterprises that are navigating the complexities of both on-premises and cloud environments. By providing a comprehensive view of all data center operations, Nlyte enables users to optimize resource allocation, improve operational efficiency, and enhance overall performance. This makes it an essential tool for organizations looking to streamline their data center management processes. One of the key features of Nlyte is its open, protocol, and vendor-agnostic platform, which facilitates seamless integration with a variety of best-in-breed tools. This flexibility allows organizations to maintain their existing systems while enhancing their capabilities with Nlyte's advanced functionalities. Additionally, the software's customizable nature means that it can be tailored to meet the specific requirements of different organizations, ensuring that users can implement solutions that align with their unique operational needs. Nlyte also emphasizes innovation driven by customer feedback, which has led to the development of features that support the management of hybrid cloud environments. As technology continues to evolve, Nlyte remains committed to providing solutions that help organizations adapt to changes in their infrastructure. This forward-thinking approach not only enhances the software's relevance in a rapidly changing landscape but also empowers users to effectively manage their compute infrastructure in a way that aligns with their strategic goals. In summary, Nlyte DCIM is a comprehensive solution that addresses the intricate demands of data center management. With its focus on automation, customization, and integration, Nlyte equips organizations with the tools necessary to optimize their operations and adapt to the complexities of modern hybrid infrastructures. **Average Rating:** 4.5/5.0 **Total Reviews:** 50 **How Do G2 Users Rate Nlyte?** - **Ease of Use:** 8.2/10 (Category avg: 8.9/10) - **Quality of Support:** 8.7/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.1/10) - **Asset Policy Management:** 8.0/10 (Category avg: 8.2/10) **Who Is the Company Behind Nlyte?** - **Seller:** [Nlyte](https://www.g2.com/sellers/nlyte) - **Company Website:** https://www.nlyte.com/ - **Year Founded:** 2003 - **HQ Location:** Kennesaw, Georgia - **Twitter:** @nlyte (1,951 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/552631/ (109 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Financial Services - **Company Size:** 63% Enterprise, 25% Mid-Market #### What Are Nlyte's Pros and Cons? **Pros:** - Automation (5 reviews) - Ease of Use (5 reviews) - Asset Management (3 reviews) - Efficiency Optimization (3 reviews) - User Interface (3 reviews) **Cons:** - Complexity (4 reviews) - Setup Difficulty (4 reviews) - Learning Curve (3 reviews) - Poor Customer Support (3 reviews) - Expensive (2 reviews) ### What Do G2 Reviewers Say About Nlyte? *AI-generated summary from verified user reviews* **Pros:** - Users praise Nlyte for its **superior automation capabilities** that streamline data center management and enhance user experience. - Users praise Nlyte for its **ease of use** , making data center management and asset tracking simple and efficient. - Users value Nlyte for its **comprehensive asset management** , enhancing operational efficiency and minimizing data center downtime. - Users value the **efficiency optimization** of Nlyte, enhancing operational effectiveness and minimizing downtime in data centers. - Users appreciate the **user-friendly interface** of Nlyte, highlighting its simplicity and efficiency in managing devices centrally. **Cons:** - Users find the **complexity of setup** challenging, with inconsistent documentation and tools hindering their experience. - Users find the **setup difficulty** challenging, particularly due to a steep learning curve for new users. - Users find the **steep learning curve** of Nlyte challenging, making initial setup and interface comprehension difficult. - Many users find **poor customer support** disappointing, with slow response times and unclear documentation complicating their experience. - Users find Nlyte's **high cost** to be a significant drawback, limiting its overall value and effectiveness. #### What Are Recent G2 Reviews of Nlyte? **"[DC Manager essential](https://www.g2.com/survey_responses/nlyte-review-9762127)"** **Rating:** 5.0/5.0 stars *— Peter G.* [Read full review](https://www.g2.com/survey_responses/nlyte-review-9762127) --- **"[Best in the market - Valuable tool](https://www.g2.com/survey_responses/nlyte-review-4717769)"** **Rating:** 4.5/5.0 stars *— Dilip S.* [Read full review](https://www.g2.com/survey_responses/nlyte-review-4717769) --- #### What Are G2 Users Discussing About Nlyte? - [What does Nlyte do?](https://www.g2.com/discussions/what-does-nlyte-do) - [What is data center infrastructure?](https://www.g2.com/discussions/what-is-data-center-infrastructure) - [What is the best DCIM?](https://www.g2.com/discussions/what-is-the-best-dcim) - [What is DCIM software?](https://www.g2.com/discussions/what-is-dcim-software) ### 7. [Network Detective Pro](https://www.g2.com/products/network-detective-pro/reviews) Network Detective Pro is the non-intrusive IT assessment and reporting tool that automates data collection across the entire network to easily identify risks and issues. With it, MSPs, IT Service Providers, VARs and multi-functional IT Professionals can quickly and easily capture a vast amount of network assets, users, configurations, and issues, on-premises and in the cloud, without installing any software, probes, or agents. Network Detective Pro’s unique architecture automates data collection through a variety of built-in tools – non-intrusive network data collectors, lightweight discovery agents, cloud data — and does the heavy lifting to turn disorganized data into meaningful – and actionable – output. Be in the know. Performing on-going IT assessments and reporting is the at the core of every cybersecurity framework, and the only way to stay on top of risks and issues in ever-changing IT environments. This web-based platform is designed to transform the way MSPs, and network administrators conduct IT assessments, bringing a suite of advanced tools and features to your fingertips. It’s designed to elevate your service offerings, enhance your operational efficiency, and provide comprehensive insights into the networks you manage. Network Detective Pro allows its users to access and manage network assessments from anywhere, at any time. Network Detective Pro automatically collects a massive amount of network, cloud, asset and user data on a scheduled basis. The data is then immediately analyzed, filtered and instantly delivered through online dashboards, and can be presented in more than 100 different reports based on what you need to know . . . and show. **Average Rating:** 4.1/5.0 **Total Reviews:** 89 **How Do G2 Users Rate Network Detective Pro?** - **Ease of Use:** 7.7/10 (Category avg: 8.9/10) - **Quality of Support:** 7.9/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 8.1/10 (Category avg: 9.1/10) - **Asset Policy Management:** 7.5/10 (Category avg: 8.2/10) **Who Is the Company Behind Network Detective Pro?** - **Seller:** [Kaseya](https://www.g2.com/sellers/kaseya) - **Company Website:** https://www.kaseya.com/ - **Year Founded:** 2000 - **HQ Location:** Miami, FL - **Twitter:** @KaseyaCorp (17,411 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/kaseya/ (5,471 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 66% Small-Business, 32% Mid-Market #### What Are Network Detective Pro's Pros and Cons? **Pros:** - Ease of Use (27 reviews) - Reporting Features (19 reviews) - Product Quality (17 reviews) - Features (15 reviews) - Comprehensive View (9 reviews) **Cons:** - Expensive (10 reviews) - Missing Features (9 reviews) - Setup Difficulty (9 reviews) - Learning Curve (7 reviews) - Limited Functionality (7 reviews) ### What Do G2 Reviewers Say About Network Detective Pro? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Network Detective Pro, streamlining data gathering from diverse sources effortlessly. - Users value the **great reporting features** of Network Detective Pro, simplifying infrastructure and security assessments significantly. - Users value the **excellent product quality** of Network Detective Pro, particularly for comprehensive reporting and security assessments. - Users appreciate the **insightful reports** of Network Detective Pro, making it easy to gather information and sell services. - Users value the **comprehensive network insights** from Network Detective Pro, enhancing their vulnerability management and client communications. **Cons:** - Users find the **expensive pricing** of Network Detective Pro challenging, especially for small businesses and startups. - Users are frustrated by the **missing features** in Network Detective Pro, limiting usability for small and remote organizations. - Users find the **setup process cumbersome** and time-consuming, requiring significant effort before effective use. - Users find the **learning curve steep** , requiring additional training and support to fully utilize Network Detective Pro's features. - Users find the **limited functionality** of Network Detective Pro frustrating, especially for remote organizations without IT support. #### What Are Recent G2 Reviews of Network Detective Pro? **"[Time-Saving Automated Reports in a Clean, Client-Ready Format](https://www.g2.com/survey_responses/network-detective-pro-review-12817955)"** **Rating:** 4.5/5.0 stars *— Denuka R.* [Read full review](https://www.g2.com/survey_responses/network-detective-pro-review-12817955) --- **"[A solid asset for any IT Tech Analyst's toolkit. However, it's not perfect.](https://www.g2.com/survey_responses/network-detective-pro-review-11398765)"** **Rating:** 4.0/5.0 stars *— Josh .* [Read full review](https://www.g2.com/survey_responses/network-detective-pro-review-11398765) --- ### 8. [ScalePad Lifecycle Manager](https://www.g2.com/products/scalepad-lifecycle-manager/reviews) Lifecycle Manager gives MSPs the tools to lead strategic client conversations rooted in Customer Success—using roadmaps and client-friendly reporting to run impactful QBRs, align technology with business goals, and prove long-term value that results in increased revenue. Why become a Lifecycle Manager Partner? Know Every Client Inside and Out: Bring hardware, software, SaaS usage, goals, and roadmaps in one place—so you always know where each client stands, where they’re headed, and can lead every conversation with confidence. SaaS usage and AI adoption visibility: Get visibility into what apps are actually being used across your clients’ environments and browsers so you can guide renewals, fight shadow IT, and help clients adopt SaaS and AI more effectively. Build Roadmaps That Drive Clients Forward: Create forward-looking roadmaps that show clients where they’re going—and why. Proactively budget for what’s next and connect every IT recommendation to real business outcomes. Automate Strategic QBRs: Deliver polished, insight-driven QBRs in minutes - not hours. Lifecycle Manager automates data collection and presentation creation, giving your team tailored client insights that turn every QBR into a strategic conversation with clear next steps, buy-in, and budget alignment. See the Risks Before They Become Regrets: Centralized asset visibility and real-time risk insights help you identify aging hardware, expiring warranties, and other blind spots—so you can act early, prevent downtime, and show clients you’re always one step ahead. See firsthand how Lifecycle Manager can help at www.scalepad.com/lifecycle-manager Book a demo for Lifecycle Manager now at www.scalepad.com/lifecycle-manager/demo **Average Rating:** 4.5/5.0 **Total Reviews:** 217 **How Do G2 Users Rate ScalePad Lifecycle Manager?** - **Ease of Use:** 9.1/10 (Category avg: 8.9/10) - **Quality of Support:** 8.8/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.1/10) - **Asset Policy Management:** 8.2/10 (Category avg: 8.2/10) **Who Is the Company Behind ScalePad Lifecycle Manager?** - **Seller:** [ScalePad](https://www.g2.com/sellers/scalepad) - **Company Website:** https://www.scalepad.com/ - **Year Founded:** 2015 - **HQ Location:** Vancouver, BC - **Twitter:** @GoScalePad (981 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/scalepad/ (235 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** President, CEO - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 73% Small-Business, 24% Mid-Market #### What Are ScalePad Lifecycle Manager's Pros and Cons? **Pros:** - Ease of Use (19 reviews) - Integrations (14 reviews) - Asset Management (9 reviews) - Product Quality (9 reviews) - Customer Support (5 reviews) **Cons:** - Integration Issues (6 reviews) - Missing Features (5 reviews) - Expensive (3 reviews) - Inadequate Reporting (3 reviews) - Latency Issues (2 reviews) ### What Do G2 Reviewers Say About ScalePad Lifecycle Manager? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of ScalePad Lifecycle Manager, enhancing workflow efficiency for sales teams. - Users value the **seamless integrations** of ScalePad Lifecycle Manager, enhancing efficiency and service delivery for their clients. - Users value the **consolidated asset visibility** of ScalePad Lifecycle Manager, enhancing management efficiency and ease of access. - Users value the **intuitive interface** of ScalePad Lifecycle Manager, enhancing efficiency in managing warranties and equipment. - Users praise the **great customer support** of ScalePad Lifecycle Manager, ensuring assistance whenever needed. **Cons:** - Users experience **integration issues** that complicate automated processes and can disrupt functionality across various tools. - Users desire greater **automation and integration features** in ScalePad Lifecycle Manager to enhance usability and planning. - Users find the **pricing high** , making it challenging to scale and utilize ScalePad Lifecycle Manager effectively. - Users find the **inadequate reporting** features limiting, wishing for better customization and filtering options. - Users experience **latency issues** with ScalePad Lifecycle Manager, facing delays in syncing data and generating disposal certificates. #### What Are Recent G2 Reviews of ScalePad Lifecycle Manager? **"[ScalePad Lifecycle Manager: A Game Changer for Modernizing Our Advisory Practice](https://www.g2.com/survey_responses/scalepad-lifecycle-manager-review-13053325)"** **Rating:** 4.5/5.0 stars *— Chris O.* [Read full review](https://www.g2.com/survey_responses/scalepad-lifecycle-manager-review-13053325) --- **"[Clean Lifecycle Data, Perfect for Proactive QBRs and Upgrade Planning](https://www.g2.com/survey_responses/scalepad-lifecycle-manager-review-13051697)"** **Rating:** 4.5/5.0 stars *— Paul H.* [Read full review](https://www.g2.com/survey_responses/scalepad-lifecycle-manager-review-13051697) --- #### What Are G2 Users Discussing About ScalePad Lifecycle Manager? - [How do you use Scalepad?](https://www.g2.com/discussions/how-do-you-use-scalepad) - [How much does ScalePad cost?](https://www.g2.com/discussions/how-much-does-scalepad-cost) - 1 comment - [What does warranty master do?](https://www.g2.com/discussions/what-does-warranty-master-do) - 2 comments - [What does ScalePad do?](https://www.g2.com/discussions/what-does-scalepad-do) - 2 comments ### 9. [PDQ Deploy & Inventory](https://www.g2.com/products/pdq-deploy-inventory/reviews) PDQ Deploy & Inventory is a self-hosted, agentless endpoint management and patch automation solution that helps IT administrators scan, organize, and maintain Windows devices on on-prem and VPN-connected networks. Common use cases include: automated third-party patching and Windows Cumulative Update deployment, software inventory and compliance auditing, dynamic device group management, PowerShell script execution across targeted endpoints, and recurring maintenance automation for on-prem/on-network Windows fleets. PDQ Deploy & Inventory consists of two complementary tools sold under a single license. PDQ Inventory scans Windows devices across the network to collect hardware specifications, installed applications, OS versions, Active Directory attributes, and custom data defined via PowerShell Scanner. It automatically groups devices into dynamic collections based on criteria such as software version, disk space, or AD membership, and syncs with Active Directory to keep computer records current. PDQ Deploy uses those collections as deployment targets to push software, run scripts, and automate patch management on a defined schedule and silently, without interrupting end users. The Package Library provides 500+ prebuilt packages covering popular third-party applications and Windows Cumulative Updates for workstations and servers, maintained and tested by PDQ. Key features include: - Automated patch management: Schedule recurring deployments of third-party software and Windows Cumulative Updates to targeted device groups, with heartbeat-triggered retries for offline machines - Dynamic Collections: Device groups that update automatically based on defined inventory criteria, enabling precise and up-to-date deployment targeting - Custom packages and scripting: Build multi-step deployment packages, deploy executables/installers/msi packages, and execute PowerShell or batch scripts across targeted devices for configuration changes, troubleshooting, and maintenance tasks - Reporting: Prebuilt and custom reports with scheduled, automated email delivery — commonly used for compliance audits and management reporting - Central Server mode: Connects multiple admin consoles to a single PDQ server, allowing IT teams to collaboratively manage packages, schedules, and deployment histories from their workstations Unlike PDQ Connect, PDQ's separate cloud-native, agent-based product for remote and hybrid fleets, PDQ Deploy & Inventory is purpose-built for on-prem and VPN-connected environments where devices are network-accessible. PDQ was founded in 2001 and is headquartered in Salt Lake City, Utah. The company develops device management software purpose-built for Windows-focused IT teams, ranging from solo sysadmins to mid-sized IT departments. PDQ's product portfolio includes PDQ Deploy & Inventory for on-prem environments, cloud-native PDQ Connect for remote and hybrid fleet management, SmartDeploy for Windows imaging, SimpleMDM for Apple device management, ISL for remote access and remote desktop support, and PDQ Detect for vulnerability management. PDQ Deploy & Inventory is used by IT teams in education, government, manufacturing, healthcare, and finance. Licensed per administrator with unlimited endpoint access — not per device. **Average Rating:** 4.8/5.0 **Total Reviews:** 273 **How Do G2 Users Rate PDQ Deploy & Inventory?** - **Ease of Use:** 9.4/10 (Category avg: 8.9/10) - **Quality of Support:** 9.5/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.1/10) - **Asset Policy Management:** 7.7/10 (Category avg: 8.2/10) **Who Is the Company Behind PDQ Deploy & Inventory?** - **Seller:** [PDQ.com](https://www.g2.com/sellers/pdq-com) - **Company Website:** https://www.PDQ.com - **Year Founded:** 2001 - **HQ Location:** Salt Lake City, Utah, United States - **Twitter:** @admarsenal (987 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/17961724/ (366 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** IT Manager, Network Administrator - **Top Industries:** Primary/Secondary Education, Government Administration - **Company Size:** 73% Mid-Market, 17% Enterprise #### What Are PDQ Deploy & Inventory's Pros and Cons? **Pros:** - Ease of Use (3 reviews) - Automation (2 reviews) - Deployment Ease (2 reviews) - Reliability (2 reviews) - Setup Ease (2 reviews) **Cons:** - Integration Issues (2 reviews) - Remote Access Issues (2 reviews) - Access Issues (1 reviews) - Expensive (1 reviews) - Inaccuracy Issues (1 reviews) ### What Do G2 Reviewers Say About PDQ Deploy & Inventory? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of PDQ Deploy & Inventory, finding it intuitive and convenient for application deployment. - Users find **automation** in PDQ Deploy & Inventory invaluable for efficiently updating software and saving IT resources. - Users appreciate the **deployment ease** of PDQ Deploy & Inventory, enabling fast and efficient application management. - Users value the **reliability** of PDQ Deploy & Inventory for efficient management of on-premises networks. - Users value the **easy setup** of PDQ Deploy & Inventory, allowing for fast deployment and management of applications. **Cons:** - Users struggle with **integration issues** , particularly regarding external clients and dependency on Active Directory and DNS. - Users face **remote access issues** with PDQ Deploy & Inventory, necessitating alternative solutions for off-site client management. - Users face **access issues** due to dependency on Active Directory and potential DNS complications affecting performance. - Users feel the product is **expensive** as they are limited without a subscription, impacting resource availability. - Users often face **inaccuracy issues** with reports in PDQ Deploy & Inventory, impacting their timely decision-making. #### What Are Recent G2 Reviews of PDQ Deploy & Inventory? **"[Excellent Simple On-Network Deployment Tools](https://www.g2.com/survey_responses/pdq-deploy-inventory-review-11658226)"** **Rating:** 4.0/5.0 stars *— Darin H.* [Read full review](https://www.g2.com/survey_responses/pdq-deploy-inventory-review-11658226) --- **"[Outstanding Experience with This Software](https://www.g2.com/survey_responses/pdq-deploy-inventory-review-12175530)"** **Rating:** 4.5/5.0 stars *— Robert P.* [Read full review](https://www.g2.com/survey_responses/pdq-deploy-inventory-review-12175530) --- #### What Are G2 Users Discussing About PDQ Deploy & Inventory? - [Can PDQ deploy images?](https://www.g2.com/discussions/can-pdq-deploy-images) - 1 comment - [What does PDQ stand for deploy?](https://www.g2.com/discussions/what-does-pdq-stand-for-deploy) - 1 comment - [How does PDQ inventory scan?](https://www.g2.com/discussions/how-does-pdq-inventory-scan) - 1 comment - [How does PDQ deploy work?](https://www.g2.com/discussions/how-does-pdq-deploy-work) - 1 comment - [How does PDQ inventory work?](https://www.g2.com/discussions/how-does-pdq-inventory-work) - 1 comment ### 10. [ProHance](https://www.g2.com/products/prohance/reviews) ProHance is a new-age workforce analytics and operations enablement platform that delivers complete end-to-end visibility into your workforce. Serving as a single unified solution, it empowers organizations to maximize productivity, optimize costs, and directly impact the bottom line. By intelligently combining real-time activity tracking, accurate time utilization analysis, omnichannel operations management, and AI-powered insights grounded in indisputable data, ProHance enables leaders to make informed, confident decisions. It seamlessly supports shift planning, automated work allocation, capacity forecasting, and more —covering the entire workforce lifecycle from login to outcomes. ProHance’s new AI solution predicts attrition early, spotting disengagement signals so you can intervene proactively, retain top talent, and escape the costly turnover-rehire cycle. Instant persona-based insights put actionable retention strategies at your fingertips. With intuitive, customizable dashboards, predictive analytics, and proactive alerts, ProHance helps organizations eliminate inefficiencies, balance workloads, retain top talent, and drive sustainable performance improvements. Trusted by leading enterprises in IT, BFSI, healthcare, BPOs, GCCs and beyond, ProHance consistently delivers up to 30% gains in operational efficiency while fostering greater transparency, accountability, and employee engagement. **Average Rating:** 4.6/5.0 **Total Reviews:** 219 **How Do G2 Users Rate ProHance?** - **Ease of Use:** 8.9/10 (Category avg: 8.9/10) - **Quality of Support:** 9.3/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.1/10) - **Asset Policy Management:** 10.0/10 (Category avg: 8.2/10) **Who Is the Company Behind ProHance?** - **Seller:** [ProHance](https://www.g2.com/sellers/prohance) - **Company Website:** https://www.prohance.ai/ - **Year Founded:** 2010 - **HQ Location:** Bangalore, Karnataka - **Twitter:** @prohance_net (79 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/prohance/ (236 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Assistant Manager, Project Manager - **Top Industries:** Information Technology and Services, Hospital & Health Care - **Company Size:** 56% Mid-Market, 38% Enterprise #### What Are ProHance's Pros and Cons? **Pros:** - Time Tracking (30 reviews) - Efficiency (25 reviews) - Ease of Use (21 reviews) - Time-saving (17 reviews) - Tracking Ease (17 reviews) **Cons:** - Difficult Navigation (8 reviews) - Limited Features (8 reviews) - Data Inaccuracy (7 reviews) - Missing Features (6 reviews) - Not Intuitive (6 reviews) ### What Do G2 Reviewers Say About ProHance? *AI-generated summary from verified user reviews* **Pros:** - Users laud ProHance for its **efficient time tracking** , which simplifies productivity monitoring for teams and managers alike. - Users commend ProHance for its **efficiency in streamlining processes** and enhancing team productivity effortlessly. - Users appreciate the **user-friendly interface** of ProHance, making performance tracking efficient and hassle-free. - Users value the **time-saving features** of ProHance, enhancing productivity and simplifying resource monitoring. - Users value the **ease of tracking** in ProHance, finding it efficient for monitoring productivity without hassle. **Cons:** - Users find **difficult navigation** in ProHance frustrating, especially in unfamiliar situations that waste time and hinder efficiency. - Users feel the need for **more customization options** in ProHance to enhance report functionality and satisfaction. - Users often experience **data inaccuracy** due to missed updates, impacting overall effectiveness and requiring continuous monitoring. - Users find the **missing customization options** frustrating, limiting their overall experience with ProHance. - Users find the **interface complex and not intuitive** , making navigation challenging for new users and affecting usability. #### What Are Recent G2 Reviews of ProHance? **"[Driving Enterprise Wide Productivity Insights Using ProHance](https://www.g2.com/survey_responses/prohance-review-12845776)"** **Rating:** 4.5/5.0 stars *— Nirmal H.* [Read full review](https://www.g2.com/survey_responses/prohance-review-12845776) --- **"[Impressive Dashboards and Smart Automation for Clear Workforce Visibility](https://www.g2.com/survey_responses/prohance-review-12393822)"** **Rating:** 4.5/5.0 stars *— Sameer R.* [Read full review](https://www.g2.com/survey_responses/prohance-review-12393822) --- #### What Are G2 Users Discussing About ProHance? - [What is ProHance used for?](https://www.g2.com/discussions/what-is-prohance-used-for) - 1 comment - [How do you trick time tracking software?](https://www.g2.com/discussions/how-do-you-trick-time-tracking-software) - [How does ProHance Mate work?](https://www.g2.com/discussions/how-does-prohance-mate-work) - 1 comment - [Does ProHance take screenshot?](https://www.g2.com/discussions/does-prohance-take-screenshot) - [What is ProHance tool?](https://www.g2.com/discussions/what-is-prohance-tool) - 1 comment ### 11. [ALVAO Service Desk](https://www.g2.com/products/alvao-service-desk/reviews) ALVAO Service Desk is a Microsoft-native ITSM platform that centralizes requests across IT, HR, and Facilities. Integrated with Outlook and Teams, it allows employees to create, track, and resolve tickets directly in familiar tools. AI and Copilot features automate repetitive tasks, provide smart suggestions, and power a Teams-based virtual agent for 24/7 self-service. With transparent dashboards, SLA-driven prioritization, Power platform integration, no-code automatization and Power BI reporting, ALVAO delivers clarity and measurable results. Deployable in Azure or on-premises, and aligned with ISO 27001 and SOC 2, it combines security, flexibility, and scalability to streamline service delivery and drive organizational efficiency while ensuring compliance with standards such as Cyber Essentials and DORA. For more information visit www.alvao.com **Average Rating:** 4.6/5.0 **Total Reviews:** 52 **How Do G2 Users Rate ALVAO Service Desk?** - **Ease of Use:** 8.9/10 (Category avg: 8.9/10) - **Quality of Support:** 9.3/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.1/10) - **Asset Policy Management:** 9.2/10 (Category avg: 8.2/10) **Who Is the Company Behind ALVAO Service Desk?** - **Seller:** [ALVAO](https://www.g2.com/sellers/alvao) - **Year Founded:** 1999 - **HQ Location:** Brno, CZ - **LinkedIn® Page:** https://www.linkedin.com/company/alvao/ (54 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Government Administration - **Company Size:** 65% Mid-Market, 29% Enterprise #### What Are ALVAO Service Desk's Pros and Cons? **Pros:** - Automation (4 reviews) - Time-saving (4 reviews) - User Interface (4 reviews) - Collaboration (3 reviews) - Deployment Ease (3 reviews) **Cons:** - Insufficient Information (2 reviews) - Limited Customization (2 reviews) - Bugs (1 reviews) - Complexity (1 reviews) - Complex Reporting (1 reviews) ### What Do G2 Reviewers Say About ALVAO Service Desk? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of automation** with ALVAO Service Desk, significantly streamlining processes and improving efficiency. - Users appreciate the **time-saving automation** capabilities of ALVAO Service Desk, enhancing efficiency in work processes. - Users love the **intuitive and user-friendly interface** of ALVAO Service Desk, making navigation and administration effortless. - Users value the **ease of collaboration** in ALVAO Service Desk, enhancing communication across various departments effectively. - Users find ALVAO Service Desk's **deployment ease** remarkable, facilitating quick implementation and smooth integration. **Cons:** - Users find the **insufficient information** on custom forms complicated, requiring better documentation for improved experience. - Users find **limited customization** of forms somewhat complex, requiring better documentation and easier reporting adjustments. - Users experience occasional **minor bugs** in ALVAO Service Desk, but they are usually resolved quickly through updates or support. - Users find the **creation of custom forms overly complicated** , often requiring additional documentation for clarity. - Users find the **complex reporting** capabilities of ALVAO Service Desk difficult to customize, impacting their overall experience. #### What Are Recent G2 Reviews of ALVAO Service Desk? **"[User review after 3 years of use](https://www.g2.com/survey_responses/alvao-service-desk-review-9458381)"** **Rating:** 4.0/5.0 stars *— Tomáš V.* [Read full review](https://www.g2.com/survey_responses/alvao-service-desk-review-9458381) --- **"[Great product and the support team](https://www.g2.com/survey_responses/alvao-service-desk-review-11034772)"** **Rating:** 4.5/5.0 stars *— Lukáš S.* [Read full review](https://www.g2.com/survey_responses/alvao-service-desk-review-11034772) --- #### What Are G2 Users Discussing About ALVAO Service Desk? - [What is ALVAO Service Desk used for?](https://www.g2.com/discussions/what-is-alvao-service-desk-used-for) ### 12. [AssetSonar](https://www.g2.com/products/ezo-assetsonar/reviews) AssetSonar is a comprehensive IT asset and service management platform that provides organizations with real-time visibility into their entire digital infrastructure. This solution enables users to effectively track and optimize their hardware, software, licenses, tickets, and service management processes. By doing so, AssetSonar helps businesses reduce risks, control IT expenditures, improve service delivery, and enhance compliance with regulatory requirements. Targeted primarily at mid-market to enterprise-level IT teams and IT asset managers, AssetSonar addresses common challenges organizations face, such as SaaS sprawl, shadow IT, redundant software licenses, fragmented service workflows, and disconnected asset data. The platform's robust features, including software discovery, license tracking, software normalization, ITSM, and IT Graph context, empower businesses to gain a clearer understanding of their IT landscape. This clarity enables informed decision-making on software use, asset ownership, service impact, and licensing, ultimately leading to cost savings and improved operational efficiency. One of the standout features of AssetSonar is its risk-based patching capabilities. This functionality enables IT teams to identify vulnerabilities in their systems, prioritize them by severity, and take swift action to remediate them. By focusing on the most critical vulnerabilities, organizations can significantly reduce their exposure to security threats and ensure that their systems remain secure and compliant with industry standards. AssetSonar also offers native ITSM capabilities that connect incidents, service requests, approvals, SLAs, knowledge articles, self-service, and automation with live asset and software context. Its integrations with leading MDM, directory, security, and endpoint management tools such as Jamf, Intune, SCCM, and other IT systems help teams centralize operational data and maintain continuous visibility across the IT ecosystem. This not only enhances operational efficiency but also frees up valuable time for IT professionals to concentrate on strategic initiatives that drive business growth. By optimizing the IT asset and service lifecycle, AssetSonar equips organizations with the tools they need to boost team efficiency, resolve requests faster, manage onboarding and offboarding, and make smarter purchasing decisions. Its capabilities in IT asset management, IT service management, software governance, patch management, and automation help businesses maintain complete control over their digital assets as they navigate the complexities of modern IT environments. AssetSonar provides unlimited asset context with the ability to manage unlimited tickets with unlimited agents. **Average Rating:** 4.5/5.0 **Total Reviews:** 74 **How Do G2 Users Rate AssetSonar?** - **Ease of Use:** 8.8/10 (Category avg: 8.9/10) - **Quality of Support:** 9.1/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.1/10) - **Asset Policy Management:** 7.8/10 (Category avg: 8.2/10) **Who Is the Company Behind AssetSonar?** - **Seller:** [EZO](https://www.g2.com/sellers/ezo) - **Company Website:** https://ezo.io/ - **Year Founded:** 2011 - **HQ Location:** Carson City, Nevada - **Twitter:** @EZOsolutions (810 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/ezosolutions/ (290 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 73% Mid-Market, 11% Small-Business #### What Are AssetSonar's Pros and Cons? **Pros:** - Asset Management (18 reviews) - Ease of Use (15 reviews) - Product Quality (9 reviews) - Integrations (7 reviews) - Customer Support (6 reviews) **Cons:** - Filtering Issues (5 reviews) - Limited Customization (5 reviews) - Complexity (4 reviews) - Inadequate Reporting (4 reviews) - Limited Features (4 reviews) ### What Do G2 Reviewers Say About AssetSonar? *AI-generated summary from verified user reviews* **Pros:** - Users value the **centralized asset tracking** of AssetSonar, enhancing visibility and accountability in asset management. - Users find AssetSonar incredibly **easy to use** , appreciating seamless integrations and efficient asset tracking features. - Users commend the **exceptional product quality** of AssetSonar, praising its integrations, reporting, and ease of use. - Users value the **advanced integrations** with MDMs, enhancing workflows and simplifying asset management tasks effectively. - Users value the **responsive customer support** of AssetSonar, appreciating the effective assistance during setup and beyond. **Cons:** - Users find the **filtering options cumbersome** , making report generation slow and less efficient in AssetSonar. - Users find the **customization options limited** in AssetSonar, noting a need for more adaptable workflows and reports. - Users find the **complexity of the interface** challenging initially, often necessitating training and support for effective use. - Users find **inadequate reporting** frustrating, citing poor usability, limited flexibility, and inefficient data pulling processes. - Users find the **limited features** of AssetSonar restrict customization, impacting overall usability and experience. #### What Are Recent G2 Reviews of AssetSonar? **"[Streamlined Asset Tracking with Stellar Support](https://www.g2.com/survey_responses/assetsonar-review-12121420)"** **Rating:** 5.0/5.0 stars *— Davd F.* [Read full review](https://www.g2.com/survey_responses/assetsonar-review-12121420) --- **"[AssetSonar Makes Asset Tracking Simple, Efficient, and Easy to Manage](https://www.g2.com/survey_responses/assetsonar-review-12405260)"** **Rating:** 4.0/5.0 stars *— Tonnika R.* [Read full review](https://www.g2.com/survey_responses/assetsonar-review-12405260) --- ### 13. [One to One Plus](https://www.g2.com/products/one-to-one-plus/reviews) One to One Plus is an all-in-one asset management and help desk platform built to meet the specific needs of schools. Designed with technology teams in mind, the software simplifies the way schools track devices, manage repairs, monitor inventory, and support students and staff. By combining asset management, help desk, and powerful integrations with SIS, MDM, SSO, and other systems, One to One Plus gives districts everything they need in one place. One to One Plus streamlines processes, reduces costs, and saves valuable time for schools districts of all sizes. **Average Rating:** 4.8/5.0 **Total Reviews:** 30 **How Do G2 Users Rate One to One Plus?** - **Ease of Use:** 9.4/10 (Category avg: 8.9/10) - **Quality of Support:** 9.8/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 9.1/10) - **Asset Policy Management:** 7.2/10 (Category avg: 8.2/10) **Who Is the Company Behind One to One Plus?** - **Seller:** [One to One Plus](https://www.g2.com/sellers/one-to-one-plus) - **Company Website:** https://onetooneplus.com/ - **Year Founded:** 2015 - **HQ Location:** Spartanburg, US - **LinkedIn® Page:** https://www.linkedin.com/company/64506302 (18 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Primary/Secondary Education, Education Management - **Company Size:** 47% Mid-Market, 33% Enterprise #### What Are One to One Plus's Pros and Cons? **Pros:** - Ease of Use (19 reviews) - Customer Support (18 reviews) - Asset Management (11 reviews) - Features (11 reviews) - Helpful (10 reviews) **Cons:** - Missing Features (8 reviews) - Limited Features (6 reviews) - Software Bugs (4 reviews) - Update Issues (4 reviews) - Asset Management (3 reviews) ### What Do G2 Reviewers Say About One to One Plus? *AI-generated summary from verified user reviews* **Pros:** - Users find One to One Plus **incredibly user-friendly** , significantly simplifying tasks and enhancing overall efficiency in management. - Users commend the **responsive and helpful customer support** of One to One Plus for enhancing their experience. - Users value the **effective asset management** of One to One Plus, streamlining inventory and task handling seamlessly. - Users value the **wide variety of features** in One to One Plus, enhancing efficiency and usability for K-12 environments. - Users commend the **exceptional customer support** and robust feature set of One to One Plus, enhancing their experience. **Cons:** - Users find a lack of **missing features** in One to One Plus, particularly in roles and asset management. - Users express concern over **limited features** , particularly the inability to delete assets and customized access roles. - Users report **software bugs** impacting dashboard graphs and email features, hindering usability and reporting capabilities. - Users experience **update issues** that sometimes disrupt the dashboard layout and hinder functionality and customization. - Users struggle with **duplicate asset tag issues** in One to One Plus, complicating inventory management and causing confusion. #### What Are Recent G2 Reviews of One to One Plus? **"[Efficient and User-Friendly, always willing to grow with their customer needs](https://www.g2.com/survey_responses/one-to-one-plus-review-11873935)"** **Rating:** 5.0/5.0 stars *— KAREN A.* [Read full review](https://www.g2.com/survey_responses/one-to-one-plus-review-11873935) --- **"[One to One Plus: Seamless Control, Every Day](https://www.g2.com/survey_responses/one-to-one-plus-review-11939309)"** **Rating:** 4.5/5.0 stars *— Randy R.* [Read full review](https://www.g2.com/survey_responses/one-to-one-plus-review-11939309) --- #### What Are G2 Users Discussing About One to One Plus? - [What is One to One Plus used for?](https://www.g2.com/discussions/what-is-one-to-one-plus-used-for) ### 14. [Oomnitza](https://www.g2.com/products/oomnitza/reviews) Oomnitza is an IT asset management platform that helps companies get complete visibility and control over all their technology—laptops, servers, SaaS apps, cloud infrastructure, and more—without the heavy lift. Most ITAM tools only track hardware or require multiple systems to manage assets. Oomnitza gives you everything you need in one place, so you can stop managing spreadsheets and chasing data across tools. With 1,500+ pre-built connectors, agentless deployment, and no-code automation, Oomnitza makes it easy to track assets, automate key workflows, and stay audit-ready, all without custom scripts or professional services. Why IT teams choose Oomnitza: - Everything in one place: Manage devices, software, and cloud assets from a single dashboard. - No more spreadsheet cleanup: Asset data is pulled automatically from all your systems and kept accurate. - Automation that saves hours: Streamline tasks like onboarding, offboarding, access reviews, and audits—no tickets or manual handoffs. - Works with your tools: Connects to the systems you already use—Jamf, Intune, Okta, SCCM, Zendesk, and more. - Fast deployment: No agents to install. No rebuild required. You’ll see value in weeks—not months. Oomnitza helps IT, security, and finance teams work from the same playbook so you can reduce risk, improve compliance, and save time every day. **Average Rating:** 4.6/5.0 **Total Reviews:** 138 **How Do G2 Users Rate Oomnitza?** - **Ease of Use:** 8.7/10 (Category avg: 8.9/10) - **Quality of Support:** 9.5/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.1/10) - **Asset Policy Management:** 9.1/10 (Category avg: 8.2/10) **Who Is the Company Behind Oomnitza?** - **Seller:** [Oomnitza](https://www.g2.com/sellers/oomnitza) - **Company Website:** https://www.oomnitza.com - **Year Founded:** 2012 - **HQ Location:** San Francisco, CA - **Twitter:** @Oomnitza (371 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2518359/ (113 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 52% Enterprise, 38% Mid-Market #### What Are Oomnitza's Pros and Cons? **Pros:** - Customizability (2 reviews) - Automation (1 reviews) - Ease of Use (1 reviews) - Easy Integrations (1 reviews) - Flexibility (1 reviews) **Cons:** - Complexity (2 reviews) - Poor Interface Design (2 reviews) - Complex Configuration (1 reviews) - Difficult Learning (1 reviews) - Difficult Navigation (1 reviews) ### What Do G2 Reviewers Say About Oomnitza? *AI-generated summary from verified user reviews* **Pros:** - Users value the **high customizability** of Oomnitza, enabling tailored solutions and streamlined operational processes. - Users appreciate the **flexibility and integration depth** of Oomnitza, enhancing operational processes through robust automation. - Users value the **ease of customization** in Oomnitza, allowing personalized experiences that cater to individual needs. - Users value the **easy integrations** of Oomnitza, enhancing automation and streamlining device management effectively. - Users value the **flexibility and integration depth** of Oomnitza, allowing for powerful data management and automation. **Cons:** - Users face a **steep learning curve** with Oomnitza, requiring technical expertise for optimal setup and usage. - Users find the **poor interface design** complicates navigation and makes configuring the system challenging for new admins. - Users find the **complex configuration** challenging, requiring navigation across multiple screens to make changes. - Users find the **difficult learning curve** of Oomnitza challenging, especially during setup and configuration for new admins. - Users find the **difficult navigation** of Oomnitza frustrating, often requiring multiple screens for configuration changes. #### What Are Recent G2 Reviews of Oomnitza? **"[Aggregate Internal & External Sources for End-to-End Asset Tracking](https://www.g2.com/survey_responses/oomnitza-review-12953703)"** **Rating:** 4.5/5.0 stars *— Ryan M.* [Read full review](https://www.g2.com/survey_responses/oomnitza-review-12953703) --- **"[An effective and flexible asset management system](https://www.g2.com/survey_responses/oomnitza-review-4523223)"** **Rating:** 4.5/5.0 stars *— Dan B.* [Read full review](https://www.g2.com/survey_responses/oomnitza-review-4523223) --- #### What Are G2 Users Discussing About Oomnitza? - [What is Oomnitza used for?](https://www.g2.com/discussions/what-is-oomnitza-used-for) ### 15. [Unduit](https://www.g2.com/products/unduit/reviews) Unduit is the ultimate platform to buy, deploy, manage, track, retrieve, repair, resell, store, and recycle IT assets in 100+ countries. The future of ITaaS and automating all the major IT pain points. **Average Rating:** 4.8/5.0 **Total Reviews:** 10 **How Do G2 Users Rate Unduit?** - **Ease of Use:** 9.7/10 (Category avg: 8.9/10) - **Quality of Support:** 9.3/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.1/10) - **Asset Policy Management:** 9.4/10 (Category avg: 8.2/10) **Who Is the Company Behind Unduit?** - **Seller:** [Unduit](https://www.g2.com/sellers/unduit) - **Year Founded:** 2011 - **HQ Location:** Lisle, US - **Twitter:** @unduitllc (604 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/unduitwireless (45 employees on LinkedIn®) - **Ownership:** Unduit LLC **Who Uses This Product?** - **Company Size:** 110% Enterprise, 80% Small-Business #### What Are Unduit's Pros and Cons? **Pros:** - Ease of Use (9 reviews) - Automation (7 reviews) - Asset Management (5 reviews) - Product Quality (5 reviews) - Data Management (4 reviews) **Cons:** - Learning Curve (3 reviews) - UX Improvement (2 reviews) - Dashboard Issues (1 reviews) - Difficult Learning (1 reviews) - Inadequate Reporting (1 reviews) ### What Do G2 Reviewers Say About Unduit? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **ease of use** of Unduit, facilitating quick onboarding and efficient asset management without complications. - Users appreciate the **automation features** of Unduit, which streamline IT asset management and save valuable time. - Users value the **clear actionable insights** from Unduit that enhance asset management and team efficiency. - Users appreciate the **exceptional product quality** of Unduit, enabling efficient IT asset management and streamlined processes. - Users praise Unduit for its **intuitive data management** , simplifying asset recovery and improving operational efficiency. **Cons:** - Users face a **learning curve** with Unduit, but training helps new staff adapt quickly to the platform. - Users feel that the **reporting dashboard needs improvement** , as its layout can be tough to understand. - Users find the **reporting dashboard lacking** improvements and customization options for better data presentation. - Users find the **difficult learning** curve challenging, especially for newcomers to asset management, though training helps. - Users find the **reporting inadequate** , with a layout that can be tough to understand at times. #### What Are Recent G2 Reviews of Unduit? **"[Smarter asset decisions with clear insights and smooth onboarding](https://www.g2.com/survey_responses/unduit-review-12208403)"** **Rating:** 5.0/5.0 stars *— Andre L.* [Read full review](https://www.g2.com/survey_responses/unduit-review-12208403) --- **"[A Practical Solution That Brought Structure and Confidence To our IT Operations](https://www.g2.com/survey_responses/unduit-review-12088183)"** **Rating:** 5.0/5.0 stars *— Omar A.* [Read full review](https://www.g2.com/survey_responses/unduit-review-12088183) --- ### 16. [Motadata ServiceOps](https://www.g2.com/products/motadata-serviceops/reviews) Motadata ServiceOps is an AI-enabled, ITIL-aligned IT Service Management platform that helps organizations improve service delivery across people, processes, and technology. Built on DFIT (Deep Learning Framework for IT Operations), it brings IT service management, asset management, and patch management together in one unified suite, removing the need for third-party tools. ServiceOps includes a PinkVerify-certified Service Desk for incident, service request, problem, and change management, alongside an Asset Manager for full hardware and software lifecycle tracking and a Patch Manager for endpoint patching. Automation runs throughout the platform, from ticket routing and prioritization to SLA enforcement and approval workflows. Teams choose ServiceOps for its intuitive interface, strong automation, real-time reporting, and responsive support. It is available for on-premises deployment, giving organizations control over their data while modernizing and streamlining IT operations. **Average Rating:** 4.6/5.0 **Total Reviews:** 25 **How Do G2 Users Rate Motadata ServiceOps?** - **Ease of Use:** 9.4/10 (Category avg: 8.9/10) - **Quality of Support:** 9.4/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.1/10) - **Asset Policy Management:** 9.8/10 (Category avg: 8.2/10) **Who Is the Company Behind Motadata ServiceOps?** - **Seller:** [Mindarray Systems](https://www.g2.com/sellers/mindarray-systems) - **Year Founded:** 2010 - **HQ Location:** Ahmedabad, India - **Twitter:** @MindArraySystem (152 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/mindarray-systems (24 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer & Network Security, Information Technology and Services - **Company Size:** 69% Mid-Market, 19% Small-Business #### What Are Motadata ServiceOps's Pros and Cons? **Pros:** - Asset Management (2 reviews) - Ease of Use (2 reviews) - Tracking (2 reviews) - Tracking Changes (2 reviews) - Automation (1 reviews) **Cons:** - Installation Issues (1 reviews) ### What Do G2 Reviewers Say About Motadata ServiceOps? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of tracking and managing assets** with Motadata, benefiting from intuitive reporting and updates. - Users appreciate the **ease of use** of Motadata ServiceOps, finding asset management and tracking straightforward and efficient. - Users value the **easy asset tracking** and management features in Motadata ServiceOps, simplifying their workflow significantly. - Users appreciate the **real-time updates** in Motadata ServiceOps, enhancing their ability to track and manage assets efficiently. - Users value the **automation of ticket assignment** in Motadata, enhancing efficiency and communication with clients. **Cons:** - Users struggle with **installation issues** on macOS, which complicates the overall setup experience of Motadata ServiceOps. #### What Are Recent G2 Reviews of Motadata ServiceOps? **"[Streamlined Asset Management and Incident Tracking](https://www.g2.com/survey_responses/motadata-serviceops-review-13067183)"** **Rating:** 4.0/5.0 stars *— Verified User in Food & Beverages* [Read full review](https://www.g2.com/survey_responses/motadata-serviceops-review-13067183) --- **"[Fully Fledged, Customizable ITSM/ITAM That Stays Budget-Friendly](https://www.g2.com/survey_responses/motadata-serviceops-review-13075995)"** **Rating:** 5.0/5.0 stars *— Madara G.* [Read full review](https://www.g2.com/survey_responses/motadata-serviceops-review-13075995) --- #### What Are G2 Users Discussing About Motadata ServiceOps? - [What is Motadata ServiceOps used for?](https://www.g2.com/discussions/what-is-motadata-serviceops-used-for) ### 17. [Setyl](https://www.g2.com/products/setyl/reviews) Gain full visibility and control over your IT assets, software licenses, usage, and spend with Setyl. Setyl is an IT asset and license management (ITAM) platform, which connects to your existing systems with 100+ integrations. The platform gives you full visibility over your IT assets and equipment, software licenses, SaaS subscriptions, users, vendors, and spend in one centralized place — helping you understand the who, what, why, where, when, and stay in control. Use Setyl to: ✓ Gain full visibility over your hardware and software assets in one place. ✓ Automate and scale daily IT operations, including inventory management and user onboarding and offboarding. ✓ Identify and cut wasted IT spend, by up to 30% of your total spend. ✓ Prepare for audits and stay compliant, including with ISO 27001 and SOC 2. Thanks to its intuitive interface, native integrations, and dedicated one-on-one support, Setyl is fast to deploy, easy to use, and designed for collaboration. Out-of-the-box integrations include: Microsoft 365 and Entra, Google Workspace and Cloud Identity, MDM and RMM systems (Intune, Jamf, Iru, NinjaOne, Lansweeper, etc.), IAM, SSO and IdP solutions (Okta, JumpCloud, etc.), HR tools (HiBob, BambooHR, Workday, etc.), business applications (Adobe, Slack, Zoom, etc.), finance solutions, ticketing desks, and more. API access is also available. Key benefits of Setyl in detail: • Gain full visibility over your IT in one place: Create a source of truth for IT by tracking and managing all your assets, licenses, SaaS subscriptions, assigned users, admins, vendors, usage, and spend in one centralized platform. • Automate and scale daily IT operations: Simplify asset management, even as you scale, through full asset lifecycle management, automated workflows, employee onboarding and offboarding processes, actionable insights, and more. • Cut wasted IT spend: Track asset and subscription spend, stay on top of license renewals, identify shadow IT and unused licenses, and recognize spend drivers. • Prepare for your audits and stay compliant: Breeze through your ISO 27001, SOC 2, and other audits, and avoid compliance risks with our dedicated features, including comprehensive information asset register, effective asset tracking, itemized audit logs and change history, vendor management workflows, and more. • Collaborate with stakeholders across your organization: Thanks to Setyl's intuitive interface and permission management, you can give colleagues across the organization access to the platform to easily find relevant data or take over tasks, without losing control. • Get up and running quickly: Out-of-the-box integrations into your existing tech stack combined with Setyl’s intuitive interface ensure a speedy and straightforward implementation, getting you up and running within an hour. • Receive dedicated support: Our knowledgeable team is ready to assist you at every stage of the process, from onboarding guidance to ongoing support. Setyl features overview: • IT asset and license inventory • Full asset lifecycle management • SaaS subscription, software application, and license management • Software renewal tracking • License rightsizing • Employee onboarding and offboarding • ISO 27001 and SOC 2 compliance • Vendor management and due diligence • IT spend management and reporting • 100+ native integrations and API access • Fully guided support **Average Rating:** 4.8/5.0 **Total Reviews:** 18 **How Do G2 Users Rate Setyl?** - **Ease of Use:** 9.2/10 (Category avg: 8.9/10) - **Quality of Support:** 9.7/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.1/10) - **Asset Policy Management:** 9.0/10 (Category avg: 8.2/10) **Who Is the Company Behind Setyl?** - **Seller:** [Setyl](https://www.g2.com/sellers/setyl) - **Year Founded:** 2020 - **HQ Location:** London, GB - **LinkedIn® Page:** https://www.linkedin.com/company/11460502 (22 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Mid-Market, 28% Small-Business #### What Are Setyl's Pros and Cons? **Pros:** - Ease of Use (3 reviews) - Intuitive (3 reviews) - Asset Management (2 reviews) - Automation (2 reviews) - Efficiency (2 reviews) **Cons:** - Integration Issues (1 reviews) - Limited Mobile Functionality (1 reviews) - Missing Features (1 reviews) - UX Improvement (1 reviews) ### What Do G2 Reviewers Say About Setyl? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Setyl, finding it simple to learn and seamlessly effective in management. - Users find Setyl to be **intuitive and easy to use** , simplifying asset management and IT processes significantly. - Users love the **ease of asset management** with Setyl, streamlining tasks and enhancing overall productivity. - Users value the **automation features** of Setyl, streamlining asset management and enhancing overall administrative efficiency. - Users love the **efficiency** of Setyl, simplifying IT asset management and streamlining workflows with ease. **Cons:** - Users experienced **integration issues** with third-party data imports, though fixes have been implemented for improved functionality. - Users note the **limited mobile functionality** of Setyl, wishing for a dedicated mobile app for better access. - Users note the **missing mobile app** , which limits accessibility and convenience when using Setyl on the go. - Users note some **UX improvement issues** with data import and desire a mobile app for better accessibility. #### What Are Recent G2 Reviews of Setyl? **"[Seamless Asset Management with Setyl](https://www.g2.com/survey_responses/setyl-review-12428605)"** **Rating:** 5.0/5.0 stars *— Pawel T.* [Read full review](https://www.g2.com/survey_responses/setyl-review-12428605) --- **"[Feature-Rich Asset Management with Top-Class, Responsive Support](https://www.g2.com/survey_responses/setyl-review-12404196)"** **Rating:** 5.0/5.0 stars *— Ethan M.* [Read full review](https://www.g2.com/survey_responses/setyl-review-12404196) --- #### What Are G2 Users Discussing About Setyl? - [What is Setyl used for?](https://www.g2.com/discussions/what-is-setyl-used-for) ### 18. [Josys](https://www.g2.com/products/josys/reviews) Josys is a modern AI-native identity security and governance platform. Enterprise AI adoption has turned identity into the fastest-growing attack surface and the hardest to govern. Machine identities now outnumber humans 82-to-1, 88% of organizations have reported, confirmed, or suspected AI agent security incidents, and 92% of CISOs say they lack visibility into AI identities. Josys was purpose-built to close that gap. Josys autonomously discovers, governs, and secures every identity — human, machine, and AI agent — across every application in the enterprise. The AI-platform unifies three pillars: Identity Visibility & Intelligence, which discovers every identity and every app across SaaS, on-prem, and shadow AI environments; Identity Governance & Administration (IGA), which ensure the right users have the right access with automated access reviews, lifecycle management, and access requests; and Identity Security Posture Management (ISPM), which runs posture policies continuously, auto-remediates violations, and generates audit-ready evidence for SOX, SOC 2, and ISO 27001 as a structural byproduct. Josys turns identity governance from a quarterly audit into a continuous discipline. Policy-driven governance evaluates every identity in real time with explainable risk factors, surfaces shadow AI and shadow IT the day it appears, and closes the remediation loop with alerts and human-in-the-loop approval for high-impact changes. Security and IT teams replace an average of 11 disconnected identity tools with one platform that answers the question every CISO needs to answer in real time: are we secure right now? The result is one source of truth for identity across human, machine, and AI agent populations, plus a continuous audit posture that scales without adding headcount. Trusted by over 1,000 organizations and MSPs worldwide, Josys turns identity from the fastest-growing attack surface into an autonomously governed advantage. Every Identity. Every App. Governed Autonomously. Learn more at josys.com. **Average Rating:** 4.4/5.0 **Total Reviews:** 115 **How Do G2 Users Rate Josys?** - **Ease of Use:** 8.5/10 (Category avg: 8.9/10) - **Quality of Support:** 9.1/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.1/10) - **Asset Policy Management:** 7.5/10 (Category avg: 8.2/10) **Who Is the Company Behind Josys?** - **Seller:** [Josys Inc.](https://www.g2.com/sellers/josys-inc) - **Company Website:** https://www.josys.com - **Year Founded:** 2021 - **HQ Location:** Tokyo, JP - **LinkedIn® Page:** https://www.linkedin.com/company/josys-inc (200 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Manager - **Top Industries:** Computer Software, Information Services - **Company Size:** 70% Mid-Market, 26% Small-Business #### What Are Josys's Pros and Cons? **Pros:** - Ease of Use (31 reviews) - Easy Management (21 reviews) - Management (19 reviews) - Centralization (18 reviews) - Device Management (18 reviews) **Cons:** - Missing Features (22 reviews) - Insufficient Information (14 reviews) - Integration Issues (12 reviews) - Limited Features (10 reviews) - Limited Integrations (8 reviews) ### What Do G2 Reviewers Say About Josys? *AI-generated summary from verified user reviews* **Pros:** - Users find JOSYS to have an **exceptionally easy-to-use interface** , streamlining asset and account management effortlessly. - Users value the **easy management** of IT assets, benefiting from simplified operations and a smooth user experience. - Users value the **intuitive UI** of Josys, which greatly simplifies device and account management processes. - Users value the **centralized management capabilities** of Josys, enhancing efficiency and simplifying asset oversight. - Users find the **efficient device management** of Josys essential, streamlining processes on a single screen. **Cons:** - Users feel that the **missing features** limit functionality, especially regarding integrations and meeting options. - Users find the **insufficient information** on device tracking limits the effectiveness of Josys in managing shadow IT. - Users face **integration issues** with unsupported SaaS services, limiting their experience and functionality of Josys. - Users desire more options and functionalities, citing **limited features** that hinder optimal user experience. - Users wish for **more integrations** with Josys, as current options are limited and require manual adjustments. #### What Are Recent G2 Reviews of Josys? **"[Reduced Manual IT Workload by 95% with Powerful Automation](https://www.g2.com/survey_responses/josys-review-12659139)"** **Rating:** 5.0/5.0 stars *— Katsuhiko W.* [Read full review](https://www.g2.com/survey_responses/josys-review-12659139) --- **"[Better Account Offboarding and Efficient Inventory via Surveys](https://www.g2.com/survey_responses/josys-review-12667545)"** **Rating:** 4.0/5.0 stars *— Yohei K.* [Read full review](https://www.g2.com/survey_responses/josys-review-12667545) --- ### 19. [Genuity](https://www.g2.com/products/genuity/reviews) Genuity builds tools to help businesses and IT leaders navigate the IT market, optimize their technology spend, and improve their bottom line. Our goal is to level the playing field by shining a light into the black box of IT. We’re empowering businesses to make informed decisions about the technology behind critical operations through software and community. **Average Rating:** 4.7/5.0 **Total Reviews:** 83 **How Do G2 Users Rate Genuity?** - **Ease of Use:** 9.3/10 (Category avg: 8.9/10) - **Quality of Support:** 9.8/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.1/10) - **Asset Policy Management:** 7.5/10 (Category avg: 8.2/10) **Who Is the Company Behind Genuity?** - **Seller:** [Genuity](https://www.g2.com/sellers/genuity) - **Year Founded:** 2017 - **HQ Location:** Glen Ellyn, US - **Twitter:** @Genuity (7 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/18644970/ (22 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** IT Manager - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 71% Mid-Market, 22% Small-Business #### What Are Genuity's Pros and Cons? **Pros:** - Features (2 reviews) - Asset Management (1 reviews) - Customer Satisfaction (1 reviews) - Customer Support (1 reviews) - Easy Integrations (1 reviews) **Cons:** - Budgeting Issues (1 reviews) - Expensive (1 reviews) - Expensive Pricing (1 reviews) - High Fees (1 reviews) - Missing Features (1 reviews) ### What Do G2 Reviewers Say About Genuity? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **versatile feature integration** of Genuity, streamlining help desk, inventory, and contract management. - Users value the **seamless integration** of asset management features in Genuity for improved operational efficiency. - Users praise the **fast and efficient customer service** of Genuity, which fulfills all their requirements effectively. - Users value the **fast and efficient customer support** of Genuity, which effectively addresses their needs. - Users appreciate the **easy integrations** with various applications, enhancing their operational efficiency and functionality. **Cons:** - Users are frustrated by the **unexpected price increase** for Genuity, leading to budgeting concerns and surprise costs. - Users are frustrated with the **unexpected price increase** of Genuity, which significantly impacts budget planning. - Users are shocked by Genuity's **expensive pricing** , experiencing a sudden 400% increase that complicates budgeting. - Users express concern over **high fees** , experiencing unexpected price increases that strain budgets and affect overall satisfaction. - Users find the **missing software push feature** limits Genuity's utility for IT support tasks, impacting overall satisfaction. #### What Are Recent G2 Reviews of Genuity? **"[Geunity: All-in-One Asset, Helpdesk, and Vendor Management](https://www.g2.com/survey_responses/genuity-review-12813081)"** **Rating:** 5.0/5.0 stars *— Arnissa B.* [Read full review](https://www.g2.com/survey_responses/genuity-review-12813081) --- **"[Simple, Reliable Ticketing with Outstanding Support and Great Value](https://www.g2.com/survey_responses/genuity-review-12627238)"** **Rating:** 5.0/5.0 stars *— Samuel H.* [Read full review](https://www.g2.com/survey_responses/genuity-review-12627238) --- #### What Are G2 Users Discussing About Genuity? - [What is Genuity used for?](https://www.g2.com/discussions/what-is-genuity-used-for) ### 20. [Zendesk for Employee Service](https://www.g2.com/products/zendesk-for-employee-service/reviews) Zendesk for Employee Service is an easy to use, AI-powered solution designed to streamline internal service delivery across IT Service Management (ITSM), Human Resources Service Management (HRSM), and other internal support. Built on the Zendesk Resolution Platform and powered by AI trained on 18+ billion service interactions, Zendesk empowers teams to provide fast, accurate resolutions, increasing employee satisfaction and productivity. Easy to implement, scale, and adapt across departments, Zendesk is designed to accommodate the evolving needs of growing organizations without costly developer resources. The platform offers pre-built integrations with popular IT and HR systems, along with robust data analytics to drive informed decisions. Whether you're looking to build a top-tier service desk, improve incident management, automate workflows, or boost self-service capabilities, Zendesk for Employee Service provides the ease of use, flexibility and scalability required for today's dynamic workplace. **Average Rating:** 4.5/5.0 **Total Reviews:** 103 **How Do G2 Users Rate Zendesk for Employee Service?** - **Ease of Use:** 8.9/10 (Category avg: 8.9/10) - **Quality of Support:** 8.9/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.1/10) **Who Is the Company Behind Zendesk for Employee Service?** - **Seller:** [Zendesk](https://www.g2.com/sellers/zendesk) - **Company Website:** https://www.zendesk.com - **Year Founded:** 2007 - **HQ Location:** San Francisco, CA - **Twitter:** @Zendesk (102,672 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/418095/ (7,302 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 55% Mid-Market, 26% Small-Business #### What Are Zendesk for Employee Service's Pros and Cons? **Pros:** - Ease of Use (20 reviews) - Features (10 reviews) - Useful (10 reviews) - Time-saving (9 reviews) - Time-Saving (9 reviews) **Cons:** - Integration Issues (4 reviews) - Slow Loading (4 reviews) - AI Limitations (3 reviews) - Performance Issues (3 reviews) - Slow Performance (3 reviews) ### What Do G2 Reviewers Say About Zendesk for Employee Service? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Zendesk for Employee Service, allowing quick access to essential information. - Users commend the **time-efficient navigation** in Zendesk, allowing for effective ticket management and excellent customer service. - Users value the **quick access to answers** from Unleash's knowledge base, enhancing team synchronization and efficiency. - Users appreciate the **time-saving features** of Zendesk for Employee Service, enhancing efficiency and responsiveness in support tasks. - Users value the **time-saving automation** of Zendesk for Employee Service, streamlining communication and enhancing productivity significantly. **Cons:** - Users face **integration issues** with Zendesk for Employee Service, impacting the use of custom tools and features. - Users experience occasional **slow loading** times and delays in retrieving information, affecting overall efficiency on Zendesk. - Users find the **AI limitations** in Zendesk for Employee Service hinder satisfactory performance and transparency in operations. - Users experience occasional **performance issues** , such as slow retrieval of information during complex queries on Zendesk. - Users report occasional **slow performance** in Zendesk for Employee Service, particularly when retrieving complex information. #### What Are Recent G2 Reviews of Zendesk for Employee Service? **"[Automated organized Employee service solution with Zendesk](https://www.g2.com/survey_responses/zendesk-for-employee-service-review-13051630)"** **Rating:** 4.5/5.0 stars *— Aayush M.* [Read full review](https://www.g2.com/survey_responses/zendesk-for-employee-service-review-13051630) --- **"[A Game Changer for People Operations](https://www.g2.com/survey_responses/zendesk-for-employee-service-review-12800637)"** **Rating:** 5.0/5.0 stars *— Megan J.* [Read full review](https://www.g2.com/survey_responses/zendesk-for-employee-service-review-12800637) --- #### What Are G2 Users Discussing About Zendesk for Employee Service? - [What is the WFM process?](https://www.g2.com/discussions/tymeshift-what-is-the-wfm-process) - [What is Tymeshift Zendesk?](https://www.g2.com/discussions/what-is-tymeshift-zendesk) - [What is Tymeshift?](https://www.g2.com/discussions/what-is-tymeshift) - [What Tymeshift used for?](https://www.g2.com/discussions/what-tymeshift-used-for) ### 21. [USU](https://www.g2.com/products/usu/reviews) USU is an IT Management software provider headquartered in Boston, MA, specializing in solutions designed to enhance operational efficiency and financial management for mid-market and enterprise organizations across North America and Europe. The company's offerings are tailored to meet the specific needs of various stakeholder groups within IT, Finance, Procurement, Customer Service, and Cloud Operations. By providing system-wide visibility and reducing costs, USU empowers organizations to navigate the complexities of hybrid and multi-cloud environments effectively. Our Product Suite: - IT Asset Management - SaaS Management - Multicloud Monitoring - FinOps - Customer Service Knowledge Management IT Asset Management The product suite includes standalone solutions that address critical operational and financial challenges faced by modern IT departments. For instance, USU IT Asset Management (ITAM) offers comprehensive visibility and control over software licensing and cloud entitlements. With features such as deep vendor optimization intelligence and seamless integration with ServiceNow, organizations can typically reduce software overspend by up to 30%, mitigate audit risks, and enhance negotiation outcomes. This solution is particularly beneficial for IT departments seeking to streamline their asset management processes. SaaS Management USU SaaS Management is a purpose-built solution that gives organizations complete visibility and control over their SaaS ecosystem. It helps IT, Finance, and Procurement teams reduce costs, improve governance, and streamline renewals by identifying underused, redundant, or unauthorized applications. Key Capabilities: \>\> Auto-discover all SaaS apps, including shadow IT \>\> Monitor usage to eliminate underused licenses \>\> Centralize renewals and contract data \>\> Control access and enforce policies Proven Results: \>\> Save 15–25% on SaaS spend \>\> Reduce tool sprawl and shadow IT \>\> Improve SaaS governance and renewal outcomes Multicloud Monitoring | Observability USU Multicloud Monitoring further enhances operational capabilities by offering real-time visibility into applications, services, and infrastructure. With AIOps-driven event correlation and automated root cause analysis, IT Operations and Site Reliability Engineering (SRE) teams can resolve incidents more swiftly and prevent outages, thereby minimizing user impact. FinOps USU FinOps brings financial visibility and accountability to your cloud environment. It helps teams optimize usage, control budgets, and drive cost-aware decision-making across AWS, Azure, GCP, and hybrid clouds. Key Capabilities: \>\> Real-time cloud cost tracking \>\> Budgeting, forecasting, and alerts \>\> Identify and eliminate idle resources \>\> Enable showback and chargeback Proven Results: \>\> Cut cloud waste by 20–50% \>\> Improve budget accuracy \>\> Align finance and engineering teams Customer Service Knowledge Management USU also provides Customer Service Knowledge Management (CSKM), which enhances support efficiency through an AI-assisted knowledge platform. This tool ensures that content remains consistent and easily maintainable, resulting in reduced handling times and improved customer satisfaction (CSAT) across contact centers and service desks. Overall, USU's solutions focus on delivering practical ROI and measurable efficiency gains. By combining advanced software capabilities with expert advisory support, USU enables organizations to reduce costs, improve performance, and operate confidently in complex IT environments. Trusted by Fortune 500 companies and recognized in multiple Gartner Market Guides, USU is committed to fostering partnerships that ensure customers achieve and sustain meaningful results across their entire IT landscape. **Average Rating:** 4.5/5.0 **Total Reviews:** 42 **How Do G2 Users Rate USU?** - **Ease of Use:** 8.3/10 (Category avg: 8.9/10) - **Quality of Support:** 9.0/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.1/10) - **Asset Policy Management:** 8.9/10 (Category avg: 8.2/10) **Who Is the Company Behind USU?** - **Seller:** [USU](https://www.g2.com/sellers/usu) - **Company Website:** https://www.usu.com - **Year Founded:** 2000 - **HQ Location:** Boston, MA - **LinkedIn® Page:** https://www.linkedin.com/company/usu-solutions-en/00137992 (198 employees on LinkedIn®) - **Ownership:** ETR: OSP2 **Who Uses This Product?** - **Top Industries:** Consumer Services, Computer Software - **Company Size:** 58% Enterprise, 35% Small-Business #### What Are USU's Pros and Cons? **Pros:** - Product Quality (5 reviews) - Data Management (4 reviews) - Ease of Use (4 reviews) - Integrations (3 reviews) - Monitoring (3 reviews) **Cons:** - Complex Configuration (2 reviews) - Inadequate Reporting (1 reviews) - Integration Issues (1 reviews) - Limited Automation (1 reviews) - Limited Customization (1 reviews) ### What Do G2 Reviewers Say About USU? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **exceptional product quality** of USU, noting its robust analysis and effective license management capabilities. - Users highly value the **depth and reliability** of USU's data management, appreciating its thorough analysis and compliance features. - Users find USU's tool **easy to use** , appreciating its simplicity and effectiveness in managing assets throughout their lifecycles. - Users value the **seamless integrations** of USU, enhancing their monitoring and optimization of SaaS and cloud services. - Users value the **exceptional consistency and depth of analysis** of USU's monitoring platform across diverse environments. **Cons:** - Users find the **initial setup complex** , requiring significant resources and improvements in technical support for efficiency. - Users find the **inadequate reporting** module rigid and cumbersome, making custom report generation frustrating and time-consuming. - Users face **integration issues** with USU, indicating a need for improved support processes and quicker resolutions. - Users feel the **limited automation** in USU hinders efficiency, especially for tasks like cleaning obsolete data. - Users find the **limited customization** of USU's reporting module to be inflexible and time-consuming for generating reports. #### What Are Recent G2 Reviews of USU? **"[Exceptional Analysis and Customization, Exceeds Expectations](https://www.g2.com/survey_responses/usu-review-12209169)"** **Rating:** 5.0/5.0 stars *— Sergio H.* [Read full review](https://www.g2.com/survey_responses/usu-review-12209169) --- **"[Exceptional Reliability and Deep Analysis with Seamless RMM Integration](https://www.g2.com/survey_responses/usu-review-12220203)"** **Rating:** 5.0/5.0 stars *— Darryl S.* [Read full review](https://www.g2.com/survey_responses/usu-review-12220203) --- ### 22. [SymphonyAI IT Service Management](https://www.g2.com/products/symphonyai-it-service-management/reviews) SymphonyAI IT Service Management offers an enterprise-class solution that delivers measurable business outcomes leveraging automation, predictive, and generative AI. Customers have been able to automate 60% of service requests, achieve a 50% faster resolution, and realize a 30% savings on hardware and software costs using our ITSM platform. We are recognized as a Gartner Customers’ Choice, featured as a leader and significant player in many leading analyst reports. Leading global companies like KPMG, Toyota, Trelix, Ameritas, Hershey’s, Smart & Final, are SymphonyAI customers. SymphonyAI ITSM can generate significant cost savings and a faster time to value compared to any leading players in the market. **Average Rating:** 4.6/5.0 **Total Reviews:** 66 **How Do G2 Users Rate SymphonyAI IT Service Management?** - **Ease of Use:** 9.1/10 (Category avg: 8.9/10) - **Quality of Support:** 8.4/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.1/10) - **Asset Policy Management:** 7.2/10 (Category avg: 8.2/10) **Who Is the Company Behind SymphonyAI IT Service Management?** - **Seller:** [SymphonyAI](https://www.g2.com/sellers/symphonyai-cf01fc99-7338-420c-9ae6-2c2a4552d056) - **Year Founded:** 2017 - **HQ Location:** Palo Alto, California - **Twitter:** @SymphonySummit (470 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/symphonyai/ (2,086 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Automotive - **Company Size:** 68% Enterprise, 32% Mid-Market #### What Are SymphonyAI IT Service Management's Pros and Cons? **Pros:** - Automation (2 reviews) - Automation Efficiency (1 reviews) - Configuration Ease (1 reviews) - Customizability (1 reviews) - Ease of Use (1 reviews) **Cons:** - Complex Configuration (1 reviews) - Complexity (1 reviews) - Complex Setup (1 reviews) - Expensive (1 reviews) - Filtering Issues (1 reviews) ### What Do G2 Reviewers Say About SymphonyAI IT Service Management? *AI-generated summary from verified user reviews* **Pros:** - Users value the **automation of service requests** , enhancing efficiency and streamlining operations significantly. - Users value the **automation efficiency** of SymphonyAI, simplifying service request creation via email seamlessly. - Users find the **service request configuration** in SymphonyAI IT Service Management incredibly easy and efficient for automation. - Users value the **customizability** of SymphonyAI IT Service Management, finding it easy to configure service requests efficiently. - Users benefit from the **ease of use** of SymphonyAI IT Service Management, making configuration and request creation a breeze. **Cons:** - Users find the **back end configurations too complex** , leading to a challenging setup experience with SymphonyAI IT Service Management. - Users feel the **complexity of backend configurations** hinders usability and efficiency in SymphonyAI IT Service Management. - Users face challenges with the **complex setup** , indicating a need for simpler back-end configurations. - Users find the **expensive subscription model** of SymphonyAI IT Service Management challenging for mid to large organizations. - Users face challenges with **filtering issues** , particularly with limitations on excluding email addresses effectively. #### What Are Recent G2 Reviews of SymphonyAI IT Service Management? **"[Good ITSM Tool to manage incident and SRs](https://www.g2.com/survey_responses/symphonyai-it-service-management-review-11011556)"** **Rating:** 4.5/5.0 stars *— Deepak M.* [Read full review](https://www.g2.com/survey_responses/symphonyai-it-service-management-review-11011556) --- **"[Great product to use and helps to resolve IT tickets faster](https://www.g2.com/survey_responses/symphonyai-it-service-management-review-1078494)"** **Rating:** 5.0/5.0 stars *— Verified User in Automotive* [Read full review](https://www.g2.com/survey_responses/symphonyai-it-service-management-review-1078494) --- #### What Are G2 Users Discussing About SymphonyAI IT Service Management? - [What is ITSM system?](https://www.g2.com/discussions/what-is-itsm-system) - [What is Summit Asset agent?](https://www.g2.com/discussions/what-is-summit-asset-agent) - [What is SummitAI?](https://www.g2.com/discussions/what-is-summitai) - [What is symphony Summit tool?](https://www.g2.com/discussions/what-is-symphony-summit-tool) ### 23. [Device42, A Freshworks Company](https://www.g2.com/products/device42-a-freshworks-company/reviews) With customers across 70+ countries, organizations of all sizes rely on Device42 as the most trusted, advanced, and complete full-stack agentless discovery and dependency mapping platform for Hybrid IT. With access to information that perfectly mirrors the reality of what is on the network, IT teams are able to run their operations more efficiently, solve problems faster, migrate and modernize with ease, and achieve compliance with flying colors. Device42 continuously discovers, maps, and optimizes infrastructure and applications across data centers and cloud, while intelligently grouping workloads by application affinities and other resource formats that provide a clear view of what is connected to the environment at any given time. As part of the Freshworks family, we are committed to, and you should expect us to provide even better solutions and continued support for our global customers and partners, just as we always have. **Average Rating:** 4.7/5.0 **Total Reviews:** 47 **How Do G2 Users Rate Device42, A Freshworks Company?** - **Ease of Use:** 8.9/10 (Category avg: 8.9/10) - **Quality of Support:** 9.5/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.1/10) - **Asset Policy Management:** 8.3/10 (Category avg: 8.2/10) **Who Is the Company Behind Device42, A Freshworks Company?** - **Seller:** [Device42](https://www.g2.com/sellers/device42) - **Year Founded:** 2010 - **HQ Location:** West Haven, CO - **Twitter:** @device42 (1,688 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2345405/ (82 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 45% Enterprise, 35% Mid-Market #### What Are Device42, A Freshworks Company's Pros and Cons? **Pros:** - Asset Management (1 reviews) - Ease of Use (1 reviews) - Productivity Improvement (1 reviews) - Solutions (1 reviews) - Tracking (1 reviews) **Cons:** - Complexity (1 reviews) - Latency Issues (1 reviews) - Learning Curve (1 reviews) - Navigation Issues (1 reviews) - Performance Issues (1 reviews) ### What Do G2 Reviewers Say About Device42, A Freshworks Company? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **clear and accurate visibility** of IT assets and dependencies provided by Device42, simplifying tracking and troubleshooting. - Users appreciate the **ease of use** of Device42, simplifying tracking and troubleshooting of IT assets with minimal manual effort. - Users value the **productivity improvement** from Device42, simplifying asset tracking and easing troubleshooting significantly. - Users value the **latest trends in asset management** that Device42 employs, enhancing their hybrid IT discovery experience. - Users value the **clear and accurate tracking** of IT assets, simplifying infrastructure management and troubleshooting. **Cons:** - Users find the **setup complexity** of Device42 challenging, particularly for smaller teams new to the system. - Users face occasional **latency issues** , particularly when handling large data sets or numerous requests, affecting performance. - Users find the **learning curve steep** with Device42, making setup and navigation challenging for smaller teams. - Users find Device42's interface presents **navigation issues** , making it challenging for smaller teams to get started. - Users experience **performance issues** with Device42, especially when handling large data sets or requests. #### What Are Recent G2 Reviews of Device42, A Freshworks Company? **"[Integrated and Powerful Solution in IT Asset Management](https://www.g2.com/survey_responses/device42-a-freshworks-company-review-11990079)"** **Rating:** 4.5/5.0 stars *— osman y.* [Read full review](https://www.g2.com/survey_responses/device42-a-freshworks-company-review-11990079) --- **"[Effortless IT Asset Tracking and Insightful Dependency Mapping](https://www.g2.com/survey_responses/device42-a-freshworks-company-review-12113407)"** **Rating:** 4.0/5.0 stars *— Ajay D.* [Read full review](https://www.g2.com/survey_responses/device42-a-freshworks-company-review-12113407) --- #### What Are G2 Users Discussing About Device42, A Freshworks Company? - [What is D42?](https://www.g2.com/discussions/what-is-d42) - [What is a CMDB used for?](https://www.g2.com/discussions/what-is-a-cmdb-used-for) - 1 comment - [How much does Device42 cost?](https://www.g2.com/discussions/how-much-does-device42-cost) - 1 comment - [How does Device42 work?](https://www.g2.com/discussions/how-does-device42-work) - 1 comment ### 24. [Vivantio](https://www.g2.com/products/vivantio/reviews) Vivantio is service management software that helps IT teams, service desks, and customer support teams implement quickly, scale efficiently, and adapt workflows without added complexity. Vivantio helps service teams manage complexity without adding more of it. Built for IT service management, customer service operations, and enterprise service delivery, Vivantio gives teams the structure, flexibility, and visibility they need to improve service over time. Teams use Vivantio to implement faster, standardize workflows, automate manual work, and continuously improve service performance across departments. Key capabilities include: Fast, structured implementation Flexible workflows, forms, and processes Role-based workspaces and automation Reporting and dashboards for service improvement Self-service, knowledge management, and omni-channel support Vivantio is a strong fit for organizations that need powerful service management without forcing teams into rigid, overbuilt systems. **Average Rating:** 4.3/5.0 **Total Reviews:** 294 **How Do G2 Users Rate Vivantio?** - **Ease of Use:** 8.6/10 (Category avg: 8.9/10) - **Quality of Support:** 9.0/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.1/10) - **Asset Policy Management:** 7.9/10 (Category avg: 8.2/10) **Who Is the Company Behind Vivantio?** - **Seller:** [Vivantio](https://www.g2.com/sellers/vivantio) - **Year Founded:** 2003 - **HQ Location:** Boston, MA - **Twitter:** @Vivantio (110 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/563989/ (29 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** IT Manager - **Top Industries:** Information Technology and Services, Outsourcing/Offshoring - **Company Size:** 58% Mid-Market, 28% Enterprise #### What Are Vivantio's Pros and Cons? **Pros:** - Ease of Use (13 reviews) - Customer Support (11 reviews) - Customizability (11 reviews) - Customization (11 reviews) - Efficiency (11 reviews) **Cons:** - Poor Performance (8 reviews) - Complexity (6 reviews) - Slow Loading (6 reviews) - Slow Performance (6 reviews) - Learning Curve (5 reviews) ### What Do G2 Reviewers Say About Vivantio? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Vivantio, benefiting from its helpful configurations and streamlined knowledge management. - Users value Vivantio's **dependable customer support** , enhancing their ability to manage various tickets effectively. - Users value the **extensive customization options** of Vivantio, enabling tailored workflows and effective ticket management. - Users value the **extensive customization** options in Vivantio, enhancing workflows and improving incident management processes. - Users value the **efficiency** of Vivantio, which streamlines incident management and enhances overall organizational operations. **Cons:** - Users report **poor performance** with Vivantio, especially during high ticket volumes, affecting overall operational efficiency. - Users find the **complexity** of Vivantio overwhelming, particularly due to extensive configuration and slow reporting processes. - Users experience **slow loading** issues with Vivantio, particularly when handling large volumes of tickets and databases. - Users report **slow performance** with Vivantio, especially under high ticket volumes and large databases, impacting efficiency. - Users find the **learning curve steep** with Vivantio, requiring time and expertise to navigate its complexities. #### What Are Recent G2 Reviews of Vivantio? **"[Powerful ITSM with Deep Configuration, but Pricing and Mobile App Need Improvement](https://www.g2.com/survey_responses/vivantio-review-11827921)"** **Rating:** 4.0/5.0 stars *— Ifeoma E.* [Read full review](https://www.g2.com/survey_responses/vivantio-review-11827921) --- **"[Versatile Service Management Platform That Boosts Productivity, But Initial Set Up May take time](https://www.g2.com/survey_responses/vivantio-review-11939774)"** **Rating:** 4.5/5.0 stars *— Satish K.* [Read full review](https://www.g2.com/survey_responses/vivantio-review-11939774) --- #### What Are G2 Users Discussing About Vivantio? - [What is Vivantio used for?](https://www.g2.com/discussions/what-is-vivantio-used-for) ### 25. [ALVAO Asset Management](https://www.g2.com/products/alvao-asset-management/reviews) ALVAO IT Asset Management (ITAM) gives organizations full lifecycle visibility and control of IT hardware and software, cutting down manual work with an intuitive tree-structured interface. With real‑time discovery via network monitoring systems, Agent, SNMP, Intune, and SCCM integration, it simplifies audits, optimizes licenses (including Microsoft 365), and supports compliance with Cyber Essentials, NIST, NIS2, and DORA. A visual CMDB maps dependencies for faster incident resolution and change planning, helping IT teams stay efficient, compliant, and cost-effective. For more information visit www.alvao.com **Average Rating:** 4.7/5.0 **Total Reviews:** 48 **How Do G2 Users Rate ALVAO Asset Management?** - **Ease of Use:** 8.7/10 (Category avg: 8.9/10) - **Quality of Support:** 9.5/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10) - **Asset Policy Management:** 8.8/10 (Category avg: 8.2/10) **Who Is the Company Behind ALVAO Asset Management?** - **Seller:** [ALVAO](https://www.g2.com/sellers/alvao) - **Year Founded:** 1999 - **HQ Location:** Brno, CZ - **LinkedIn® Page:** https://www.linkedin.com/company/alvao/ (54 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 65% Mid-Market, 31% Enterprise #### What Are ALVAO Asset Management's Pros and Cons? **Pros:** - Asset Management (7 reviews) - Ease of Use (7 reviews) - User Interface (6 reviews) - Automation (4 reviews) - Customizability (3 reviews) **Cons:** - Missing Features (3 reviews) - Poor Interface Design (2 reviews) - Access Control (1 reviews) - Access Management (1 reviews) - App Quality (1 reviews) ### What Do G2 Reviewers Say About ALVAO Asset Management? *AI-generated summary from verified user reviews* **Pros:** - Users value the **clear overview and automated tracking** in ALVAO Asset Management, enhancing efficiency in asset management. - Users find ALVAO Asset Management to be **easy to use** , ensuring a smooth experience for all departments. - Users appreciate the **user-friendly interface** of ALVAO Asset Management, making navigation and management tasks easy. - Users value the **automation** features of ALVAO Asset Management, enhancing efficiency and providing reliable oversight of IT assets. - Users value the **flexible customization options** in ALVAO Asset Management, enhancing their asset management experience. **Cons:** - Users find **missing features** in ALVAO Asset Management, with limitations on functionality and data usability across platforms. - Users find the **poor interface design** cumbersome and outdated, making navigation and customization challenging. - Users find the **access control cumbersome** and note lack of SSO support as a significant drawback. - Users find ALVAO Asset Management **slightly cumbersome** and lacking support for SSO, hampering ease of access. - Users find the app to be **slightly cumbersome** and lack SSO support, which hampers their experience. #### What Are Recent G2 Reviews of ALVAO Asset Management? **"[FNB](https://www.g2.com/survey_responses/alvao-asset-management-review-11035485)"** **Rating:** 5.0/5.0 stars *— Marian C.* [Read full review](https://www.g2.com/survey_responses/alvao-asset-management-review-11035485) --- **"[Powerfull asset management solution](https://www.g2.com/survey_responses/alvao-asset-management-review-6749393)"** **Rating:** 5.0/5.0 stars *— Petr K.* [Read full review](https://www.g2.com/survey_responses/alvao-asset-management-review-6749393) --- #### What Are G2 Users Discussing About ALVAO Asset Management? - [What is ALVAO Asset Management used for?](https://www.g2.com/discussions/what-is-alvao-asset-management-used-for) ## What Is IT Asset Management Software? [IT Management Software](https://www.g2.com/categories/it-management) ## What Software Categories Are Similar to IT Asset Management Software? - [Service Desk Software](https://www.g2.com/categories/service-desk) - [Software Asset Management (SAM) Tools](https://www.g2.com/categories/software-asset-management-tools) - [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools)