# Best IT Asset Management Software - Page 3 *By [Tian Lin](https://research.g2.com/insights/author/tian-lin)* IT asset management (ITAM) software assists with IT asset lifecycle management. The central purpose of ITAM software is to create and maintain a database encompassing the company’s digital, physical, and virtual components. This allows IT teams to gain insight into the current state and capacity of the company’s infrastructure. IT managers can utilize this information to make long-term procurement plans for IT asset purchase, maintenance, disposal, and replacement. On top of building asset databases, ITAM tools often contain features to manage contracts, finances, and risks associated with inventory. Companies can further use these tools for software patching and policy governance. ITAM software ensures each connection is approved, properly formatted, and updated, thereby reducing security risks. Real-time monitoring features allow ITAM products to identify new connections and inform administrators of new and potentially unapproved devices. Some ITAM tools not only manage hardware but also contain the capabilities of [software asset management tools](https://www.g2crowd.com/categories/software-asset-management). To qualify for inclusion in the IT Asset Management category, a product must: - Create a central IT asset database that includes common physical IT assets such as workstations, laptops, servers, printers, routers, and various Internet of Things (IoT) devices - Report the status of each IT asset, including license, warranty, contract, lifecycle, and user information - Automatically discover or manually create new IT assets ## Top IT Asset Management Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [NinjaOne](https://www.g2.com/products/ninjaone/reviews) | 4.7/5.0 (4,439 reviews) | Live endpoint inventory with automated patch enforcement | "[It is a fundamental tool in the management and automation of our IT infrastructure.](https://www.g2.com/survey_responses/ninjaone-review-10852530)" | | 2 | [ServiceNow IT Asset Management](https://www.g2.com/products/servicenow-it-asset-management/reviews) | 4.3/5.0 (477 reviews) | Lifecycle tracking inside ServiceNow ITSM workflows | "[Efficient and scalable solution for managing IT assets and lifecycle](https://www.g2.com/survey_responses/servicenow-it-asset-management-review-12737433)" | | 3 | [Deel IT](https://www.g2.com/products/deel-it/reviews) | 4.8/5.0 (272 reviews) | Global device logistics for distributed contractors | "[Fast, Hassle-Free Transfers and Easy Payments with Deel](https://www.g2.com/survey_responses/deel-it-review-13043793)" | | 4 | [Atera](https://www.g2.com/products/atera/reviews) | 4.6/5.0 (1,201 reviews) | Per-technician RMM with unlimited endpoint patching | "[Atera: All-in-One IT Management with Strong Integrations, Automation, and ROI](https://www.g2.com/survey_responses/atera-review-12982693)" | | 5 | [TeamViewer](https://www.g2.com/products/teamviewer/reviews) | 4.5/5.0 (3,942 reviews) | Remote asset support with device monitoring | "[TeamViewer’s Global Culture and Expanding Digital Workplace Vision](https://www.g2.com/survey_responses/teamviewer-review-13087488)" | | 6 | [Freshservice](https://www.g2.com/products/freshservice/reviews) | 4.6/5.0 (1,292 reviews) | ITIL-aligned ticketing with integrated CMDB | "[Strong visibility and control, but takes effort to get it right](https://www.g2.com/survey_responses/freshservice-review-12723378)" | | 7 | [Flexera One](https://www.g2.com/products/flexera-one/reviews) | 4.3/5.0 (116 reviews) | License reconciliation with Technopedia normalization engine | "[A must have tool for inventory management for every organisation](https://www.g2.com/survey_responses/flexera-one-review-11647810)" | | 8 | [Tanium](https://www.g2.com/products/tanium/reviews) | 4.5/5.0 (67 reviews) | Real-time endpoint queries across large-scale infrastructure | "[Real-Time Visibility and Fast Global Remediation with Tanium](https://www.g2.com/survey_responses/tanium-review-12961686)" | | 9 | [HCL BigFix](https://www.g2.com/products/hcl-technologies-hcl-bigfix/reviews) | 4.5/5.0 (85 reviews) | — | "[Real-Time Visibility and Centralized Endpoint Management That Scales](https://www.g2.com/survey_responses/hcl-bigfix-review-12330404)" | | 10 | [IT Glue](https://www.g2.com/products/it-glue/reviews) | 4.6/5.0 (706 reviews) | — | "[Centralized Documentation That Streamlines Support and Collaboration](https://www.g2.com/survey_responses/it-glue-review-12813006)" | --- ## What Are the Most Common Questions About IT Asset Management Software? *AI-generated · Last updated: May 26, 2026* ### What IT Asset Management providing WiFi-based phones with faxing and texting integration for small teams? Based on G2 reviews, small teams evaluating IT Asset Management software most often prioritize centralized visibility, easy setup, and the ability to manage devices and workflows from one place. Reviewers consistently mention that products in this category are most useful when they simplify day-to-day administration, reduce manual tracking, and support distributed work without adding complexity. According to verified users, strong integrations, straightforward interfaces, and faster onboarding matter more than broad feature claims alone. G2 reviewers mention that buyers should look for tools that keep asset records accurate, streamline onboarding and offboarding, and make it easier to track equipment, software, and support activity across locations. ### What highest rated IT Asset Management for small dental offices and tow businesses needing unified communications? Based on G2 reviews, smaller organizations typically value IT Asset Management software that is easy to learn, simple to deploy, and effective at keeping assets, users, and support work organized in one place. According to verified users, the most helpful products reduce spreadsheet work, improve visibility into assigned devices, and support faster issue resolution through centralized records. G2 reviewers mention that reliability, intuitive navigation, and responsive support are especially important for lean teams without dedicated platform specialists. In this category, highly rated tools tend to stand out when they help teams monitor inventory, document ownership, and stay current on hardware status without requiring heavy customization or a long setup cycle. ### What is the best IT Asset Management for founders making phone calls without disclosing personal cell numbers? Based on G2 reviews, [NinjaOne](https://www.g2.com/products/ninjaone/reviews) stands out as the strongest fit within this dataset because reviewers repeatedly highlight centralized management, remote support, and an easy-to-use interface that helps keep business operations separate and organized. According to verified users, founders and small teams tend to benefit most from software that simplifies device oversight, reduces manual processes, and supports work from anywhere through one platform. G2 reviewers mention that having asset visibility, remote access, and streamlined onboarding in a single tool makes it easier to manage operations professionally as a company grows. While reviews focus on IT management rather than calling workflows, ease of setup and centralized control are recurring strengths. **Here are some of the top-rated products on G2:** - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) – used for centralized endpoint management, remote access, patching, and asset visibility in growing teams ### Which IT Asset Management platforms allow answering calls from cell phone app via any location? Based on G2 reviews, this category data is centered on asset visibility, remote support, lifecycle tracking, and centralized IT operations rather than mobile calling workflows. According to verified users, the most relevant strengths buyers mention are remote management, support for distributed teams, and the ability to monitor and manage devices from anywhere. G2 reviewers mention that products such as NinjaOne, Deel IT, and Atera help teams support remote staff, manage global devices, and maintain visibility across multiple locations. However, the reviews provided do not specifically confirm cell phone app call answering capabilities. For this question, buyers should treat remote accessibility and distributed device management as supported review themes, while validating telephony-specific workflows directly in product evaluations. ### Which IT Asset Management systems solve dropped calls and calls routing to voicemail automatically? Based on G2 reviews, the strongest documented value in this category is operational visibility rather than direct telephony troubleshooting. According to verified users, these systems are most often praised for tracking hardware, software, device health, and support workflows in one place. G2 reviewers mention that centralized dashboards, proactive monitoring, and remote troubleshooting can help teams identify infrastructure or endpoint issues faster, which may indirectly improve service continuity. Still, the review data does not specifically verify dropped-call remediation or voicemail routing automation. Buyers asking this question should focus on products that reviewers describe as reliable, easy to monitor, and strong at issue detection, then confirm any voice-routing capabilities separately during demos or trials. ### Which IT Asset Management tools reduce reliability issues where phone system goes down during internet interruption? Based on G2 reviews, users in this category consistently value products that improve resilience through centralized management, monitoring, and better visibility into device and network-related issues. According to verified users, tools that reduce manual oversight and help teams respond faster to outages are especially useful in distributed environments. G2 reviewers mention proactive alerts, centralized dashboards, and automation as common advantages because they help IT teams spot failures, patch endpoints, and troubleshoot remotely before problems spread. That said, the review set does not directly confirm internet-failover or phone-system continuity features. Buyers concerned about interruption risk should prioritize platforms with strong monitoring and incident visibility, then verify communications failover requirements outside the review evidence. ### What IT Asset Management adopted by founders and account executives for ease of connecting multiple locations? Based on G2 reviews, teams connecting multiple locations tend to prefer software that centralizes inventory, support, and asset data so everyone works from the same source of truth. According to verified users, the biggest benefit is reducing fragmentation across spreadsheets, emails, and disconnected tools. G2 reviewers mention that products in this category are most effective when they support remote access, distributed device oversight, and straightforward onboarding for growing organizations. Review themes consistently point to easier collaboration, faster troubleshooting, and clearer ownership records when locations are managed in one platform. For founders and account-facing teams, the main buyer value is simplicity: software that keeps assets visible, current, and manageable across offices without creating extra administrative burden. ### What most trusted IT Asset Management by IT operations managers and system administrators based on user reviews? Based on G2 reviews, trust in this category is most often tied to visibility, reliability, and ease of managing assets at scale. According to verified users, products earn confidence when they centralize inventory, reduce spreadsheet dependence, and make it easier to track ownership, lifecycle status, and support history. G2 reviewers mention that trusted platforms also stand out for responsive support, straightforward setup, and integrations that keep data current across systems. Within this review set, buyers repeatedly praise solutions that improve operational consistency and reduce manual effort. For IT operations managers and system administrators, the most trusted options are the ones reviewers describe as dependable in daily use and effective at creating a clear, shared view of the environment. **Here are some of the top-rated products on G2:** - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) – chosen for centralized endpoint management, patching, remote support, and strong day-to-day usability - [ServiceNow IT Asset Management](https://www.g2.com/products/servicenow-it-asset-management/reviews) – used for lifecycle visibility, compliance tracking, reporting, and integration with broader IT workflows - [Atera](https://www.g2.com/products/atera/reviews) – valued for all-in-one monitoring, ticketing, automation, and managing many devices from one platform ### What should small business owners evaluate when choosing IT Asset Management for reliability and connectivity? Based on G2 reviews, small business owners should evaluate how well the software keeps asset information accurate, supports remote environments, and simplifies daily operations. According to verified users, the most important factors are ease of setup, intuitive navigation, centralized records, and the ability to monitor and manage devices without relying on scattered spreadsheets or multiple tools. G2 reviewers mention that strong integrations, clear reporting, and responsive support also matter because they reduce friction as teams grow. Reliability in this category is usually reflected through stable performance, faster issue visibility, and easier troubleshooting. Buyers should also check whether the platform fits their actual workflow, since some reviewers note that advanced customization and reporting can require more effort. ### What IT Asset Management used by founders for simple setup launching within one hour? Based on G2 reviews, founders looking for fast setup should focus on products reviewers describe as easy to deploy, intuitive to navigate, and quick to adopt without heavy technical overhead. According to verified users, the best early-stage fit is software that centralizes assets and support processes while minimizing training needs. G2 reviewers mention quick onboarding, clean interfaces, and immediate operational visibility as major advantages for lean teams. Across this dataset, users repeatedly value platforms that reduce manual tracking and let teams get productive quickly after setup. For founders, the strongest buying signal is not feature volume but how quickly the system starts delivering clarity on devices, ownership, and lifecycle management with minimal administrative friction. ## G2 Grid® for IT Asset Management Software ![G2 Grid® for IT Asset Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/it-asset-management/grids.png?focus%5B%5D=25671&focus%5B%5D=152661&focus%5B%5D=1621548&focus%5B%5D=16222&focus%5B%5D=2397&focus%5B%5D=2864&focus%5B%5D=14979&focus%5B%5D=107230) Highlighted products: NinjaOne, ServiceNow IT Asset Management, Deel IT, Atera, TeamViewer, Freshservice, Tanium, and Flexera One. Underlying data: [Grid® JSON](https://www.g2.com/categories/it-asset-management/grids.json?focus%5B%5D=ninjaone&focus%5B%5D=servicenow-it-asset-management&focus%5B%5D=deel-it&focus%5B%5D=atera&focus%5B%5D=teamviewer&focus%5B%5D=freshservice&focus%5B%5D=tanium&focus%5B%5D=flexera-one) ## How Many IT Asset Management Software Products Does G2 Track? **Total Products under this Category:** 251 ### Category Stats (Jul 2026) - **Average Rating**: 4.5/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: Tanium (+0.66%) - Among all products in this category, Tanium recorded the largest rating increase compared to last month *Last updated: July 16, 2026* ## How Does G2 Rank IT Asset Management Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 20,300+ Authentic Reviews - 251+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which IT Asset Management Software Is Best for Your Use Case? - **Leader:** [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - **Highest Performer:** [Scrut Automation](https://www.g2.com/products/scrut-automation/reviews) - **Easiest to Use:** [Scrut Automation](https://www.g2.com/products/scrut-automation/reviews) - **Top Trending:** [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - **Best Free Software:** [NinjaOne](https://www.g2.com/products/ninjaone/reviews) --- **Sponsored** ### AssetSonar AssetSonar is a comprehensive IT asset and service management platform that provides organizations with real-time visibility into their entire digital infrastructure. This solution enables users to effectively track and optimize their hardware, software, licenses, tickets, and service management processes. By doing so, AssetSonar helps businesses reduce risks, control IT expenditures, improve service delivery, and enhance compliance with regulatory requirements. Targeted primarily at mid-market to enterprise-level IT teams and IT asset managers, AssetSonar addresses common challenges organizations face, such as SaaS sprawl, shadow IT, redundant software licenses, fragmented service workflows, and disconnected asset data. The platform's robust features, including software discovery, license tracking, software normalization, ITSM, and IT Graph context, empower businesses to gain a clearer understanding of their IT landscape. This clarity enables informed decision-making on software use, asset ownership, service impact, and licensing, ultimately leading to cost savings and improved operational efficiency. One of the standout features of AssetSonar is its risk-based patching capabilities. This functionality enables IT teams to identify vulnerabilities in their systems, prioritize them by severity, and take swift action to remediate them. By focusing on the most critical vulnerabilities, organizations can significantly reduce their exposure to security threats and ensure that their systems remain secure and compliant with industry standards. AssetSonar also offers native ITSM capabilities that connect incidents, service requests, approvals, SLAs, knowledge articles, self-service, and automation with live asset and software context. Its integrations with leading MDM, directory, security, and endpoint management tools such as Jamf, Intune, SCCM, and other IT systems help teams centralize operational data and maintain continuous visibility across the IT ecosystem. This not only enhances operational efficiency but also frees up valuable time for IT professionals to concentrate on strategic initiatives that drive business growth. By optimizing the IT asset and service lifecycle, AssetSonar equips organizations with the tools they need to boost team efficiency, resolve requests faster, manage onboarding and offboarding, and make smarter purchasing decisions. Its capabilities in IT asset management, IT service management, software governance, patch management, and automation help businesses maintain complete control over their digital assets as they navigate the complexities of modern IT environments. AssetSonar provides unlimited asset context with the ability to manage unlimited tickets with unlimited agents. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1391&secure%5Bchosen_at%5D=2026-07-16T21%3A33%3A09Z&secure%5Bdisplayable_resource_id%5D=1391&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1391&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=87855&secure%5Bresource_id%5D=1391&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fit-asset-management%3Fpage%3D2&secure%5Btoken%5D=8a580e4a7bf9b98430406ffc22a29dd0f68d3a57e3d35ec093ba3942e114ed27&secure%5Burl%5D=https%3A%2F%2Fgo.ezo.io%2Fassetsonar%2Fit-asset-management-software_of%2F%3Futm_source%3Dpaid_advertising%26utm_medium%3Dg2%26utm_campaign%3Dg2-clicks&secure%5Burl_type%5D=custom_url) --- ## What Are the Top-Rated IT Asset Management Software Products in 2026? ### 1. [BMC Helix Discovery](https://www.g2.com/products/bmc-helix-discovery/reviews) BMC Discovery (formerly BMC Atrium Discovery and Dependency Mapping, or ADDM) creates a dynamic, holistic view of all data center assets and the relationships between them, giving IT crucial visibility into how the assets support the business. Each scan delves into the information and dependencies for all software, hardware, network, storage, and versions, providing IT with the context needed to create an application map from any piece of information about it. A lightweight footprint allows IT to map applications with up to 100% accuracy in 15 minutes or less. **Average Rating:** 4.3/5.0 **Total Reviews:** 54 **How Do G2 Users Rate BMC Helix Discovery?** - **Ease of Use:** 9.0/10 (Category avg: 8.9/10) - **Quality of Support:** 8.6/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 9.1/10) - **Asset Policy Management:** 9.3/10 (Category avg: 8.2/10) **Who Is the Company Behind BMC Helix Discovery?** - **Seller:** [BMC Helix](https://www.g2.com/sellers/bmc-helix) - **Year Founded:** 2025 - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/bmchelix/ (1,266 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 49% Mid-Market, 40% Enterprise #### What Are Recent G2 Reviews of BMC Helix Discovery? **"[More for less](https://www.g2.com/survey_responses/bmc-helix-discovery-review-5165048)"** **Rating:** 4.5/5.0 stars *— Julio Cesar M.* [Read full review](https://www.g2.com/survey_responses/bmc-helix-discovery-review-5165048) --- **"[BMC Helix Discovery Review](https://www.g2.com/survey_responses/bmc-helix-discovery-review-4916102)"** **Rating:** 4.0/5.0 stars *— Arindam S.* [Read full review](https://www.g2.com/survey_responses/bmc-helix-discovery-review-4916102) --- #### What Are G2 Users Discussing About BMC Helix Discovery? - [What is BMC Helix Discovery used for?](https://www.g2.com/discussions/what-is-bmc-helix-discovery-used-for) - [What is BMC DSOM?](https://www.g2.com/discussions/what-is-bmc-dsom) - [What is remedy Helix?](https://www.g2.com/discussions/bmc-helix-discovery-what-is-remedy-helix) - [What is BMC Helix?](https://www.g2.com/discussions/what-is-bmc-helix) - [What is BMC helix discovery?](https://www.g2.com/discussions/what-is-bmc-helix-discovery) ### 2. [Saner CVEM](https://www.g2.com/products/saner-cvem/reviews) Prevention-first Vulnerability and Exposure Management for unified visibility, prioritization, compliance, and remediation Saner Continuous Vulnerability and Exposure Management unifies asset exposure, posture anomaly detection, vulnerability assessment, compliance management, risk prioritization, patching, and endpoint actions in one dashboard. Saner CVEM is built to help teams continuously detect, assess, prioritize, and remediate vulnerabilities and other security risks from a unified console Why Choose Saner CVEM? • Unified dashboard with interactive views across visibility, detection, prioritization, and remediation for a single source of truth • Complete asset visibility across endpoint and non-endpoint devices, operating system applications, third-party applications, and lifecycle changes • Continuous risk discovery with rapid scans, daily-updated risk intelligence, and posture anomaly detection that helps surface outliers and misconfigurations faster • Context-driven prioritization with SSVC categories such as Act, Attend, Track, and Track\* so teams can focus on the risks that deserve action first. • Continuous compliance management with built-in templates, customizable profiles, daily checks, and deviation tracking across common frameworks. • Integrated patching and remediation with vulnerability-to-patch mapping, automated deployment workflows, and endpoint actions from the same ecosystem. • Machine-learning-assisted analysis to identify deeper risk patterns, detect unusual posture, and support smarter remediation decisions. • Customizable, audit-ready reporting for security, IT, and compliance teams that need clearer evidence and easier tracking. • Flexible deployment on cloud or on-premises, with remediation support across Windows, Linux, macOS, and AIX environments. **Average Rating:** 4.5/5.0 **Total Reviews:** 72 **How Do G2 Users Rate Saner CVEM?** - **Ease of Use:** 8.6/10 (Category avg: 8.9/10) - **Quality of Support:** 9.2/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.1/10) - **Asset Policy Management:** 8.4/10 (Category avg: 8.2/10) **Who Is the Company Behind Saner CVEM?** - **Seller:** [SecPod](https://www.g2.com/sellers/secpod-b11d8014-d8ec-46e7-9e81-c0d14919fbfc) - **Company Website:** https://www.secpod.com/ - **Year Founded:** 2008 - **HQ Location:** Redwood City, California - **Twitter:** @secpod (542 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/secpod-technologies/ (168 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 41% Small-Business, 38% Mid-Market #### What Are Saner CVEM's Pros and Cons? **Pros:** - Security (13 reviews) - Features (11 reviews) - Integrations (8 reviews) - Compliance Management (7 reviews) - Customer Support (7 reviews) **Cons:** - Integration Issues (5 reviews) - Limited Features (4 reviews) - Slow Performance (4 reviews) - Slow Scanning (4 reviews) - Limited Cloud Integration (3 reviews) ### What Do G2 Reviewers Say About Saner CVEM? *AI-generated summary from verified user reviews* **Pros:** - Users value the **proactive threat detection** and automated remediation features of Saner CVEM, enhancing overall security across devices. - Users value the **proactive threat detection and automated remediation** of Saner CVEM for enhanced security across their devices. - Users value the **seamless integrations** of Saner CVEM, enhancing operational efficiency and strengthening digital security across IT processes. - Users value the **effective compliance management** of Saner CVEM, enhancing security and streamlining audit readiness across their systems. - Users commend the **dedicated customer support** from Saner CVEM, enhancing their experience with tailored assistance. **Cons:** - Users find **integration issues** with Saner CVEM problematic, making policy management and syncing cumbersome across different systems. - Users find the **limited features** of Saner CVEM hinder seamless multi-tenant management and integrations. - Users experience **slow performance** with Saner CVEM, particularly during initial loading and when managing large data sets. - Users experience **slow scanning** during initial dashboard loads and full reports, impacting efficiency in daily checks. - Users find the **limited cloud integration** of Saner CVEM challenging, requiring workarounds and custom solutions for efficiency. #### What Are Recent G2 Reviews of Saner CVEM? **"[Strong Visibility Across Assets, but Prioritization and UI Need Improvement](https://www.g2.com/survey_responses/saner-cvem-review-12398463)"** **Rating:** 4.0/5.0 stars *— Verified User in Pharmaceuticals* [Read full review](https://www.g2.com/survey_responses/saner-cvem-review-12398463) --- **"[Improve your digital security and combat vulnerabilities in your networks with Saner CVEM.](https://www.g2.com/survey_responses/saner-cvem-review-11395327)"** **Rating:** 5.0/5.0 stars *— Lydie D.* [Read full review](https://www.g2.com/survey_responses/saner-cvem-review-11395327) --- #### What Are G2 Users Discussing About Saner CVEM? - [What is SanerNow used for?](https://www.g2.com/discussions/what-is-sanernow-used-for) ### 3. [ManageEngine Asset Explorer](https://www.g2.com/products/manageengine-asset-explorer/reviews) ManageEngine Asset Explorer comprehensive ITAM solution that lets IT teams discover, track, and manage all the IT hardware and software assets in their organization. **Average Rating:** 4.2/5.0 **Total Reviews:** 13 **How Do G2 Users Rate ManageEngine Asset Explorer?** - **Ease of Use:** 8.9/10 (Category avg: 8.9/10) - **Quality of Support:** 8.2/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 7.9/10 (Category avg: 9.1/10) - **Asset Policy Management:** 7.9/10 (Category avg: 8.2/10) **Who Is the Company Behind ManageEngine Asset Explorer?** - **Seller:** [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704) - **Year Founded:** 1996 - **HQ Location:** Austin, TX - **Twitter:** @Zoho (137,880 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/38373/ (30,766 employees on LinkedIn®) - **Phone:** +1 (888) 900-9646 **Who Uses This Product?** - **Company Size:** 62% Mid-Market, 38% Enterprise #### What Are Recent G2 Reviews of ManageEngine Asset Explorer? **"[Widely used asset discovery tool in IT industry and one of the best](https://www.g2.com/survey_responses/manageengine-asset-explorer-review-8922424)"** **Rating:** 5.0/5.0 stars *— Shobhit K.* [Read full review](https://www.g2.com/survey_responses/manageengine-asset-explorer-review-8922424) --- **"[Highly Customizable Inventory Tool with Unique Modules Like CMDB and Purchasing](https://www.g2.com/survey_responses/manageengine-asset-explorer-review-12584724)"** **Rating:** 4.0/5.0 stars *— Verified User in Information Technology and Services* [Read full review](https://www.g2.com/survey_responses/manageengine-asset-explorer-review-12584724) --- ### 4. [GroWrk](https://www.g2.com/products/growrk/reviews) Established in 2019, GroWrk specializes in providing comprehensive end-to-end IT equipment solutions tailored for distributed teams across more than 150 countries. Our innovative platform streamlines the entire process of device procurement, deployment, retrieval, and support, enabling companies to manage their global IT inventory from a single, user-friendly dashboard. This efficient approach ensures prompt and effective employee onboarding and equipment management, regardless of location. **Average Rating:** 4.4/5.0 **Total Reviews:** 36 **How Do G2 Users Rate GroWrk?** - **Ease of Use:** 8.9/10 (Category avg: 8.9/10) - **Quality of Support:** 9.0/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.1/10) - **Asset Policy Management:** 8.2/10 (Category avg: 8.2/10) **Who Is the Company Behind GroWrk?** - **Seller:** [Growrk ](https://www.g2.com/sellers/growrk) - **HQ Location:** San Diego, California - **LinkedIn® Page:** http://www.linkedin.com/company/growrk (81 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 72% Mid-Market, 11% Small-Business #### What Are GroWrk's Pros and Cons? **Pros:** - Customer Support (10 reviews) - Ease of Use (7 reviews) - Device Management (6 reviews) - Product Quality (6 reviews) - Easy Setup (4 reviews) **Cons:** - Delays (5 reviews) - Expensive (4 reviews) - Improvement Needed (4 reviews) - Missing Features (3 reviews) - Poor Customer Support (3 reviews) ### What Do G2 Reviewers Say About GroWrk? *AI-generated summary from verified user reviews* **Pros:** - Users praise GroWrk for its **fantastic customer support** , making global employee management smooth and efficient. - Users enjoy the **ease of use** of GroWrk, enabling seamless device management and a simplified setup process. - Users value the **centralized management of devices** in GroWrk, enhancing convenience for international retrieval and logistics. - Users commend GroWrk for its **exceptional product quality** , enhancing efficiency in inventory management and global device shipping. - Users value the **easy setup** of GroWrk, highlighting its quick turnaround for a seamless onboarding experience. **Cons:** - Users experience frustrating **delays** in device retrieval and shipping times, impacting overall efficiency and satisfaction. - Users find GroWrk's services to be **substantially more expensive** , making cost-effectiveness a significant concern. - Users note a need for **improvement in inventory flow** and consistency in account executive management for better service continuity. - Users feel GroWrk lacks **essential AI features** , particularly in addressing inventory management and global peripheral services. - Users often face **poor customer support** , experiencing communication delays and inconsistent account management, impacting their overall satisfaction. #### What Are Recent G2 Reviews of GroWrk? **"[Essential for Managing Remote Hardware Needs](https://www.g2.com/survey_responses/growrk-review-12839258)"** **Rating:** 5.0/5.0 stars *— Sean G.* [Read full review](https://www.g2.com/survey_responses/growrk-review-12839258) --- **"[GroWrk Streamlined Our Global Device Management Across 13 Countries](https://www.g2.com/survey_responses/growrk-review-12881552)"** **Rating:** 5.0/5.0 stars *— Victor L.* [Read full review](https://www.g2.com/survey_responses/growrk-review-12881552) --- ### 5. [Faddom](https://www.g2.com/products/faddom/reviews) Faddom is an agentless Application Dependency Mapping (ADM) platform designed for complex hybrid environments. In less than 60 minutes, Faddom automatically discovers and continuously maps infrastructure, business applications, and dependencies across on-premises and cloud environments without deploying agents. By enriching infrastructure visibility with real-time business application context, organizations gain actionable insights into how their environments truly operate. Faddom eliminates the need for outdated spreadsheets, siloed visibility, and complex deployments by creating a continuously updated single source of truth for Security, Cloud, and IT teams. Organizations worldwide use Faddom to simplify change management, accelerate cloud and data center migration planning, strengthen security posture, support compliance initiatives, and improve operational resilience through accurate, real-time infrastructure visibility. **Average Rating:** 4.5/5.0 **Total Reviews:** 108 **How Do G2 Users Rate Faddom?** - **Ease of Use:** 8.9/10 (Category avg: 8.9/10) - **Quality of Support:** 9.2/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10) - **Asset Policy Management:** 7.5/10 (Category avg: 8.2/10) **Who Is the Company Behind Faddom?** - **Seller:** [Faddom](https://www.g2.com/sellers/faddom) - **Company Website:** https://faddom.com/ - **Year Founded:** 2022 - **HQ Location:** Tel Aviv - **Twitter:** @faddommapping (57 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/getfaddom/ (72 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Hospital & Health Care - **Company Size:** 44% Enterprise, 41% Mid-Market #### What Are Faddom's Pros and Cons? **Pros:** - Features (15 reviews) - Tracking (14 reviews) - Customer Support (13 reviews) - Ease of Use (13 reviews) - Integrations (10 reviews) **Cons:** - Learning Difficulty (4 reviews) - Limited Features (4 reviews) - Cost (3 reviews) - Integration Issues (3 reviews) - Learning Curve (3 reviews) ### What Do G2 Reviewers Say About Faddom? *AI-generated summary from verified user reviews* **Pros:** - Users value the **comprehensive visibility** Faddom provides for on-prem and cloud instances, enhancing network monitoring capabilities. - Users value the **tracking capabilities** of Faddom, praising its visibility and integration with both on-prem and cloud instances. - Users commend Faddom's **responsive customer support** , quickly addressing advanced issues with helpful guidance and expertise. - Users love the **ease of use** of Faddom, enjoying its intuitive interface and quick real-time updates for efficiency. - Users value the **seamless integrations** of Faddom, enhancing infrastructure visibility and simplifying data management. **Cons:** - Users note a **learning difficulty** with Faddom, requiring time and support to effectively utilize all features. - Users find Faddom's **limited features** lack depth, especially for complex environments needing extensive integrations. - Users find Faddom's **cost structure challenging** , especially for smaller organizations with limited budgets and scalability concerns. - Users experience **integration issues** with Faddom, especially in complex environments requiring deep customization and native remediation. - Users mention a **steep learning curve** with Faddom, making initial setup and feature utilization challenging. #### What Are Recent G2 Reviews of Faddom? **"[Agentless Dependency Analysis That Simplifies Environment Visibility](https://www.g2.com/survey_responses/faddom-review-12685375)"** **Rating:** 4.0/5.0 stars *— sailesh a.* [Read full review](https://www.g2.com/survey_responses/faddom-review-12685375) --- **"[Excellent Network Tracing and Topology Visualization](https://www.g2.com/survey_responses/faddom-review-12803256)"** **Rating:** 5.0/5.0 stars *— DARSHAN M.* [Read full review](https://www.g2.com/survey_responses/faddom-review-12803256) --- #### What Are G2 Users Discussing About Faddom? - [What is Faddom used for?](https://www.g2.com/discussions/what-is-faddom-used-for) - 1 comment, 1 upvote ### 6. [First Plug](https://www.g2.com/products/first-plug/reviews) First Plug helps companies with remote and distributed teams purchase, deploy, and manage hardware across multiple countries, covering the entire employee lifecycle—from onboarding new hires to offboarding and device recovery. As remote work continues to scale globally, many technology companies struggle with hardware logistics, asset visibility, and operational control across regions. First Plug was built to solve that exact problem. We specialize in Latin America while operating in more than 170 countries, offering companies a reliable way to equip their teams without dealing with fragmented vendors, complex logistics, or slow, bureaucratic processes. Our service combines hands-on operational support with a centralized asset management platform. Through a single dashboard, companies can track devices, locations, assignments, and hardware status in real time. This visibility allows HR, IT, and operations teams to manage laptops and equipment more efficiently, reduce asset loss, and maintain control as their teams grow across borders. First Plug supports hardware procurement, international delivery, storage, device recovery, redeployment, and technical support—adapting each operation to the local context of every country. Instead of fixed plans, we offer flexible, usage-based services that scale with each company’s needs, ensuring cost efficiency and operational simplicity. What sets First Plug apart is our focus on personalized service. We work closely with our clients, providing direct communication, fast execution, and end-to-end responsibility for the hardware lifecycle. By combining regional expertise, global coverage, and a practical asset management platform, First Plug enables companies to scale remote teams confidently while keeping hardware operations simple, visible, and under control. **Average Rating:** 4.8/5.0 **Total Reviews:** 14 **How Do G2 Users Rate First Plug?** - **Ease of Use:** 10.0/10 (Category avg: 8.9/10) - **Quality of Support:** 10.0/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10) - **Asset Policy Management:** 10.0/10 (Category avg: 8.2/10) **Who Is the Company Behind First Plug?** - **Seller:** [FirstPlug](https://www.g2.com/sellers/firstplug) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 57% Mid-Market, 43% Small-Business #### What Are Recent G2 Reviews of First Plug? **"[First Plug: Close attention, quick responses, and total transparency](https://www.g2.com/survey_responses/first-plug-review-12880976)"** **Rating:** 5.0/5.0 stars *— Verified User in Information Technology and Services* [Read full review](https://www.g2.com/survey_responses/first-plug-review-12880976) --- **"[Effortless Onboarding and Offboarding with an Amazing Support Team](https://www.g2.com/survey_responses/first-plug-review-12973070)"** **Rating:** 5.0/5.0 stars *— Julian B.* [Read full review](https://www.g2.com/survey_responses/first-plug-review-12973070) --- ### 7. [Infraon Infinity](https://www.g2.com/products/infraon-infinity/reviews) Infraon Infinity is a powerful ITSM and AIOps Platform that supports Incident Management, Change Management, Problem Management, Request Management, SLA, Knowledge Base, Hardware Asset Management ( HAM ), IT Asset Management ( ITAM ), Software asset management ( SAM ), Network Management System ( NMS ), IT Infrastructure Management that helps you track, manage, and control all of your customer, employees and assets efficiently. Infraon Infinity is designed under ITIL V4 standards to help organizations to manage their IT Services and assets efficiently. IT Asset Management module supports both Agent and discovery, which helps the IT team to manage both office network and remote devices in the current hybrid work culture. An inbuilt ticketing system with workflow automation helps exceptional service delivery and employee satisfaction. Infraon Infinity has an intuitive UI, is effortlessly configurable and customizable to meet your exact requirements, and is easily integrated with other business and IT systems. The rich custom dashboards and reports help you make well-informed business decisions and manage your expenses, employee/customer/asset lifecycle. Infraon Infinity Platform is an All-in-one IT operations platform from Infraon Corp, whose sub-products includes Infraon Assets - IT Asset Management Platform, Infraon ITSM- IT service desk, Infraon Helpdesk - Customer Support Software, Infraon NMS- Network Management System, Infraon ITIM - Data centre Management System, and Infraon Infinity An All-in-one IT operations platform, etc. with more than 10000+ user world wide. Start a free trial now! **Average Rating:** 4.7/5.0 **Total Reviews:** 19 **How Do G2 Users Rate Infraon Infinity?** - **Ease of Use:** 9.5/10 (Category avg: 8.9/10) - **Quality of Support:** 9.9/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10) - **Asset Policy Management:** 7.5/10 (Category avg: 8.2/10) **Who Is the Company Behind Infraon Infinity?** - **Seller:** [Infraon](https://www.g2.com/sellers/infraon) - **Year Founded:** 2021 - **HQ Location:** San Francisco, CA - **Twitter:** @infraoncorp (93 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/infraon/ (18 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services - **Company Size:** 95% Mid-Market, 5% Small-Business #### What Are Infraon Infinity's Pros and Cons? **Pros:** - Centralization (2 reviews) - All-in-one Solution (1 reviews) - All-in-One Solution (1 reviews) - Asset Management (1 reviews) - Centralized Management (1 reviews) **Cons:** - Delay Issues (1 reviews) - Delays (1 reviews) - Limited Customization (1 reviews) - Missing Features (1 reviews) - Scheduling Issues (1 reviews) ### What Do G2 Reviewers Say About Infraon Infinity? *AI-generated summary from verified user reviews* **Pros:** - Users value the **centralization of IT operations** in Infraon Infinity, enhancing ticketing, tracking, and resolution speed. - Users appreciate the **all-in-one solution** of Infraon Infinity, finding it effective for streamlining operations and reducing tool sprawl. - Users value the **all-in-one solution** of Infraon Infinity for streamlining operations and minimizing tool sprawl. - Users value the **all-in-one platform** of Infraon Infinity, streamlining operations and minimizing tool sprawl effectively. - Users enjoy the **centralized management** of Infraon Infinity, which enhances ticketing efficiency and improves visibility for faster resolutions. **Cons:** - Users experience **delay issues** with Infraon Infinity due to slow scheduled release pipelines affecting feature delivery. - Users report that the **delays in the release pipeline** hinder the timely delivery of requested features. - Users find the **limited customization options** challenging when adapting Infraon Infinity to their specific business workflows. - Users experience **delayed feature releases** due to the scheduled pipeline, hindering the timely availability of requested functionalities. - Users face **scheduling issues** that hinder the timely delivery of requested features in Infraon Infinity. #### What Are Recent G2 Reviews of Infraon Infinity? **"[The tool is helpful for tracking issues, though a faster response time would improve the experience.](https://www.g2.com/survey_responses/infraon-infinity-review-11716409)"** **Rating:** 4.0/5.0 stars *— Abhishek T.* [Read full review](https://www.g2.com/survey_responses/infraon-infinity-review-11716409) --- **"[Helpdesk Ticketing System](https://www.g2.com/survey_responses/infraon-infinity-review-11732899)"** **Rating:** 4.5/5.0 stars *— Shubham S.* [Read full review](https://www.g2.com/survey_responses/infraon-infinity-review-11732899) --- ### 8. [Lenovo XClarity](https://www.g2.com/products/lenovo-xclarity/reviews) Lenovo XClarity Administrator is a centralized resource management solution designed to reduce complexity, speed response, and enhance the availability of Lenovo ThinkSystem infrastructure and ThinkAgile solutions. **Average Rating:** 4.1/5.0 **Total Reviews:** 12 **How Do G2 Users Rate Lenovo XClarity?** - **Ease of Use:** 8.0/10 (Category avg: 8.9/10) - **Quality of Support:** 7.7/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.1/10) - **Asset Policy Management:** 10.0/10 (Category avg: 8.2/10) **Who Is the Company Behind Lenovo XClarity?** - **Seller:** [Lenovo](https://www.g2.com/sellers/lenovo) - **Year Founded:** 1984 - **HQ Location:** Beijing - **Twitter:** @Lenovo_in (231,470 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/lenovo (47,512 employees on LinkedIn®) - **Ownership:** HKG:0992 **Who Uses This Product?** - **Company Size:** 42% Mid-Market, 33% Small-Business #### What Are Recent G2 Reviews of Lenovo XClarity? **"[Centralized Management - Lenovo Hwardware](https://www.g2.com/survey_responses/lenovo-xclarity-review-6991579)"** **Rating:** 4.0/5.0 stars *— Srinivasan S.* [Read full review](https://www.g2.com/survey_responses/lenovo-xclarity-review-6991579) --- **"[Centralized Device Management That Keeps Everything Under One Roof](https://www.g2.com/survey_responses/lenovo-xclarity-review-12695489)"** **Rating:** 4.5/5.0 stars *— Verified User in Government Administration* [Read full review](https://www.g2.com/survey_responses/lenovo-xclarity-review-12695489) --- #### What Are G2 Users Discussing About Lenovo XClarity? - [What is Lenovo XClarity used for?](https://www.g2.com/discussions/what-is-lenovo-xclarity-used-for) ### 9. [LogMeIn Central](https://www.g2.com/products/logmein-central/reviews) Helping people and businesses access their digital lives from virtually anywhere, on any device. **Average Rating:** 4.2/5.0 **Total Reviews:** 203 **How Do G2 Users Rate LogMeIn Central?** - **Ease of Use:** 8.8/10 (Category avg: 8.9/10) - **Quality of Support:** 8.0/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 8.4/10 (Category avg: 9.1/10) - **Asset Policy Management:** 7.7/10 (Category avg: 8.2/10) **Who Is the Company Behind LogMeIn Central?** - **Seller:** [GoTo](https://www.g2.com/sellers/goto-e9cfa0d5-5de0-41fa-9bc6-a0e0ce54cb86) - **Year Founded:** 2003 - **HQ Location:** Boston, MA - **Twitter:** @goto (41,211 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/37788/ (994 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** IT Manager, Network Administrator - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 51% Small-Business, 38% Mid-Market #### What Are Recent G2 Reviews of LogMeIn Central? **"[Great Remote Management and Remote Control software!](https://www.g2.com/survey_responses/logmein-central-review-4579787)"** **Rating:** 4.0/5.0 stars *— Fernando F.* [Read full review](https://www.g2.com/survey_responses/logmein-central-review-4579787) --- **"[LogMeIn For Fast, Efficient Remote Troubleshooting](https://www.g2.com/survey_responses/logmein-central-review-12661807)"** **Rating:** 5.0/5.0 stars *— Verified User in Oil & Energy* [Read full review](https://www.g2.com/survey_responses/logmein-central-review-12661807) --- ### 10. [Asset Panda](https://www.g2.com/products/asset-panda/reviews) Asset Panda is a powerful cloud-based asset relationship management platform that helps you keep track of your devices and create interdependencies between them. Whether you're tracking computers, contracts, or construction materials, our customizable software adapts to your unique naming conventions, workflows, and use cases – not the other way around. Asset Panda's secure software allows unlimited users to update records from anywhere, on the web and on our mobile app. With our robust suite of integrations, you can create a single source of truth for your asset estate. Our detailed reporting and interactive Dashboards help you measure the entire lifecycle of your assets and optimize their usage accordingly. **Average Rating:** 4.2/5.0 **Total Reviews:** 41 **How Do G2 Users Rate Asset Panda?** - **Ease of Use:** 7.8/10 (Category avg: 8.9/10) - **Quality of Support:** 7.9/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 8.4/10 (Category avg: 9.1/10) **Who Is the Company Behind Asset Panda?** - **Seller:** [Asset Panda](https://www.g2.com/sellers/asset-panda) - **Year Founded:** 2012 - **HQ Location:** Frisco, TX - **Twitter:** @AssetPanda (362 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/asset-panda/ (112 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services - **Company Size:** 50% Mid-Market, 21% Small-Business #### What Are Asset Panda's Pros and Cons? **Pros:** - Ease of Use (13 reviews) - Asset Management (11 reviews) - Customizability (6 reviews) - Inventory Management (5 reviews) - Data Management (4 reviews) **Cons:** - Asset Management Issues (4 reviews) - Integration Issues (3 reviews) - Integration Problems (3 reviews) - Poor Customer Support (3 reviews) - Poor Interface Design (3 reviews) ### What Do G2 Reviewers Say About Asset Panda? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Asset Panda, benefiting from its simple setup and customizable features. - Users value the **customizability** of Asset Panda, allowing tailored tracking solutions for various needs effortlessly. - Users value the **customizability** of Asset Panda, enabling tailored solutions for tracking diverse assets efficiently. - Users love the **ease of inventory management** with Asset Panda, enjoying its intuitive interface and powerful features. - Users commend the **ease of data management** with Asset Panda, appreciating organized asset tracking and efficient reporting features. **Cons:** - Users find **asset management issues** with limited label formats and slow data entry affecting efficiency and usability. - Users express frustration over **integration issues** with major platforms, hindering efficient workflows and asset management. - Users face **integration problems** with Asset Panda, finding limitations in connecting with key tools and platforms. - Users face **poor customer support** , struggling to resolve issues and lacking necessary features for data management. - Users find the **poor interface design** to be unintuitive and outdated, leading to a frustrating experience. #### What Are Recent G2 Reviews of Asset Panda? **"[Moved Off Spreadsheets with an Incredibly Helpful Asset Management System](https://www.g2.com/survey_responses/asset-panda-review-12416768)"** **Rating:** 5.0/5.0 stars *— Isaac F.* [Read full review](https://www.g2.com/survey_responses/asset-panda-review-12416768) --- **"[Superb Ease of Use and Stellar Support](https://www.g2.com/survey_responses/asset-panda-review-12604331)"** **Rating:** 5.0/5.0 stars *— David D.* [Read full review](https://www.g2.com/survey_responses/asset-panda-review-12604331) --- #### What Are G2 Users Discussing About Asset Panda? - [What is Asset Panda used for?](https://www.g2.com/discussions/what-is-asset-panda-used-for) - [What is an asset in software?](https://www.g2.com/discussions/what-is-an-asset-in-software) - [What is an asset management system?](https://www.g2.com/discussions/what-is-an-asset-management-system) - [How does asset panda work?](https://www.g2.com/discussions/how-does-asset-panda-work) - [What is asset panda?](https://www.g2.com/discussions/what-is-asset-panda) ### 11. [Asato](https://www.g2.com/products/asato/reviews) Asato is an IT asset optimization platform designed to assist Chief Information Officers (CIOs) and IT leaders in managing and enhancing their IT asset portfolios. This solution focuses on optimizing the entire IT asset estate through continuous discovery and AI-driven execution, aiming to eliminate waste, capture value, and maximize the return on investment (ROI) of IT expenditures across various domains, including Software as a Service (SaaS), hardware, and cloud infrastructure. The platform serves a diverse audience, particularly organizations looking to streamline their IT operations and improve asset management. Asato is particularly beneficial for enterprises that operate in complex environments with multiple IT systems and assets. By unifying data from disparate sources into a connected knowledge layer, Asato provides actionable insights that facilitate risk and compliance analysis, cost optimization, and proactive decision-making support for IT operations. This holistic approach enables organizations to align their technology strategies with overarching business objectives. One of the standout features of Asato is its ability to deliver unified visibility and management of IT assets across various platforms, including SaaS, hardware, and cloud services. This comprehensive visibility allows organizations to monitor and manage their assets effectively, ensuring that resources are utilized efficiently and that potential issues are identified before they escalate. Additionally, the platform leverages AI to provide powerful insights that drive cost optimization and enhance operational efficiency, making it easier for IT leaders to make informed decisions. Asato also emphasizes risk and compliance monitoring, which is crucial in today's digital landscape. By continuously assessing digital assets for compliance with regulatory requirements and organizational policies, the platform helps mitigate risks associated with IT asset management. Furthermore, real-time analytics and decision support capabilities empower IT leaders to adapt their strategies dynamically, ensuring that they remain responsive to changing business needs and technological advancements. Overall, Asato stands out in the IT asset optimization category by combining advanced AI technologies with a comprehensive approach to asset management. Its focus on delivering actionable insights, risk mitigation, and operational efficiency positions it as a valuable tool for organizations aiming to enhance their IT asset management practices and drive better business outcomes. **Average Rating:** 4.8/5.0 **Total Reviews:** 12 **How Do G2 Users Rate Asato?** - **Ease of Use:** 9.7/10 (Category avg: 8.9/10) - **Quality of Support:** 9.7/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10) **Who Is the Company Behind Asato?** - **Seller:** [Asato](https://www.g2.com/sellers/asato) - **Company Website:** https://www.asato.ai - **Year Founded:** 2023 - **HQ Location:** Saratoga, US - **LinkedIn® Page:** https://www.linkedin.com/company/asatoai/ (46 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Mid-Market, 42% Enterprise #### What Are Recent G2 Reviews of Asato? **"[Seamless Onboarding and Data Mastery](https://www.g2.com/survey_responses/asato-review-12715550)"** **Rating:** 5.0/5.0 stars *— Justin J.* [Read full review](https://www.g2.com/survey_responses/asato-review-12715550) --- **"[Actionable Insights Day One with Easy, Money-Saving License Optimization](https://www.g2.com/survey_responses/asato-review-12768322)"** **Rating:** 4.5/5.0 stars *— Chris W.* [Read full review](https://www.g2.com/survey_responses/asato-review-12768322) --- ### 12. [Incident IQ](https://www.g2.com/products/incident-iq/reviews) Incident IQ is a workflow management solution built by K-12, exclusively for K-12. Headquartered in Atlanta, GA, Incident IQ is 170+ strong and made up of former educators, K-12 IT technicians, and district leadership. Our platform is designed to specifically meet the unique IT needs we experienced firsthand in our classrooms and districts. With thousands of learning devices spread throughout student homes, bare-bones ticketing and inventory solutions will no longer suffice. K-12 IT support teams need tools that are built for the job. From help desk ticketing and asset management to HR and Facility workflow management, Incident IQ has revolutionized how K-12 school districts provide and manage services. Our results speak for themselves: 98% of customers renew their Incident IQ subscription every year. Check out our content below to see our platform in action! **Average Rating:** 4.6/5.0 **Total Reviews:** 218 **How Do G2 Users Rate Incident IQ?** - **Ease of Use:** 8.9/10 (Category avg: 8.9/10) - **Quality of Support:** 9.1/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.1/10) - **Asset Policy Management:** 8.7/10 (Category avg: 8.2/10) **Who Is the Company Behind Incident IQ?** - **Seller:** [Incident IQ](https://www.g2.com/sellers/incident-iq) - **Year Founded:** 2016 - **HQ Location:** Atlanta, Georgia - **Twitter:** @IncidentIQ (405 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/27206372/ (215 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Technology Specialist - **Top Industries:** Primary/Secondary Education, Information Technology and Services - **Company Size:** 59% Mid-Market, 39% Enterprise #### What Are Recent G2 Reviews of Incident IQ? **"[User-Friendly Helpdesk for Classroom Tech Management](https://www.g2.com/survey_responses/incident-iq-review-12543516)"** **Rating:** 4.5/5.0 stars *— Angelene S.* [Read full review](https://www.g2.com/survey_responses/incident-iq-review-12543516) --- **"[Great System w/ Continous Possibilities](https://www.g2.com/survey_responses/incident-iq-review-9087323)"** **Rating:** 5.0/5.0 stars *— Cris W.* [Read full review](https://www.g2.com/survey_responses/incident-iq-review-9087323) --- #### What Are G2 Users Discussing About Incident IQ? - [What is Incident IQ used for?](https://www.g2.com/discussions/what-is-incident-iq-used-for) ### 13. [GLPI](https://www.g2.com/products/glpi/reviews) Teclib´ is an official editor of the open source ITSM software GLPI. Service Management is easy with GLPI as it combines multiple features and offers wide range of plugins. Key features of GLPI: 1. Service Desk 2. Asset management and automatic inventory 3. Reports 4. Administrative and financial management of assets 5. Software inventory and licences management 6. Knowledge Base and FAQ 7. Statistics 8. API integration available 9. Android-based devices inventory 10. Cloud version is available **Average Rating:** 4.5/5.0 **Total Reviews:** 40 **How Do G2 Users Rate GLPI?** - **Ease of Use:** 8.5/10 (Category avg: 8.9/10) - **Quality of Support:** 8.2/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 9.1/10) - **Asset Policy Management:** 9.2/10 (Category avg: 8.2/10) **Who Is the Company Behind GLPI?** - **Seller:** [TECLIB](https://www.g2.com/sellers/teclib) - **Year Founded:** 2015 - **HQ Location:** Paris, Île-de-France - **Twitter:** @Teclib (405 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/10058520/ (38 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Telecommunications - **Company Size:** 36% Mid-Market, 31% Enterprise #### What Are GLPI's Pros and Cons? **Pros:** - Ease of Use (2 reviews) - Asset Management (1 reviews) - Continuous Improvement (1 reviews) - Customer Support (1 reviews) - Dashboard Customization (1 reviews) **Cons:** - Complex Configuration (1 reviews) - Inadequate Reporting (1 reviews) ### What Do G2 Reviewers Say About GLPI? *AI-generated summary from verified user reviews* **Pros:** - Users find GLPI's **ease of use** exceptional, making implementation and support straightforward and efficient. - Users appreciate the **powerful asset management features** of GLPI, finding it easy to implement and use effectively. - Users value the **continuous improvement** of GLPI, enhancing functionality and offering extensive support for various IT management needs. - Users find GLPI's **customer support** very effective, praising its ease of use and clarity for managing cases. - Users appreciate the **dashboard customization** in GLPI, enabling efficient ticket management and tailored operational workflows. **Cons:** - Users find **maintenance difficult** after customizing GLPI, which complicates their user experience. - Users find the **reporting capabilities inadequate** , highlighting a need for improvements in analysis and export functions. #### What Are Recent G2 Reviews of GLPI? **"[Easy creation of entities, many plugins, and still free](https://www.g2.com/survey_responses/glpi-review-13073384)"** **Rating:** 4.5/5.0 stars *— thiago a.* [Read full review](https://www.g2.com/survey_responses/glpi-review-13073384) --- **"[GLPI Keeps IT Assets and Tickets Organized and Easy to Manage](https://www.g2.com/survey_responses/glpi-review-12643741)"** **Rating:** 4.5/5.0 stars *— Verified User in Automotive* [Read full review](https://www.g2.com/survey_responses/glpi-review-12643741) --- #### What Are G2 Users Discussing About GLPI? - [What does Glpi do?](https://www.g2.com/discussions/what-does-glpi-do) - [What is asset management in IT industry?](https://www.g2.com/discussions/what-is-asset-management-in-it-industry) - [What is GLPI ticket?](https://www.g2.com/discussions/what-is-glpi-ticket) - 1 comment - [Is GLPI free to use?](https://www.g2.com/discussions/is-glpi-free-to-use) - 1 comment, 1 upvote ### 14. [C2 ITSM](https://www.g2.com/products/c2-itsm/reviews) C2 ITSM is a comprehensive IT service management solution designed to help organizations of all sizes streamline their IT operations, boost productivity, and enhance customer service. Built on a flexible and customizable framework, C2 ITSM adapts to the unique workflows and processes of each organization, offering a tailored approach to IT service management that aligns with specific operational requirements. Targeted primarily at IT departments across various sectors, C2 ITSM is particularly beneficial for organizations that manage a high volume of service requests and require efficient incident and problem resolution. The platform is equipped to handle a wide range of use cases, from automating repetitive tasks to providing a centralized configuration management database (CMDB) that offers complete visibility into IT assets and configurations. By adhering to ITIL's best practices, C2 ITSM enables organizations to effectively manage incidents, problems, changes, and assets, ultimately leading to improved service delivery and customer satisfaction. Key features of C2 ITSM include robust incident and problem management capabilities, which empower IT teams to resolve issues quickly and efficiently. The platform also offers change management tools that facilitate the implementation of changes with minimal disruption to ongoing operations. Additionally, the asset management feature provides valuable insights into the lifecycle of IT assets, allowing organizations to optimize their resources and reduce operational costs. The user-friendly interface unifies service management processes, simplifying collaboration and communication among team members. C2 ITSM distinguishes itself in the IT service management category by offering seamless integration with existing tools, advanced reporting, and analytics capabilities. This functionality empowers IT teams to make data-driven decisions and enhances their ability to respond proactively to service requests. Furthermore, the solution is backed by a strong support system, including 24/7 North American support and a financially backed 99.9% service level guarantee, ensuring that organizations can depend on C2 ITSM for their IT service management needs. With a proven track record since 2008, C2 ITSM is committed to security and compliance, being hosted in North America and adhering to ISO 27001 and SOC-2 Type II certifications. This dedication to quality and security, combined with an affordable pricing model that avoids costly add-ons, positions C2 ITSM as a reliable choice for organizations seeking to enhance their IT service management capabilities. **Average Rating:** 4.2/5.0 **Total Reviews:** 39 **How Do G2 Users Rate C2 ITSM?** - **Ease of Use:** 8.4/10 (Category avg: 8.9/10) - **Quality of Support:** 8.1/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 8.1/10 (Category avg: 9.1/10) - **Asset Policy Management:** 8.9/10 (Category avg: 8.2/10) **Who Is the Company Behind C2 ITSM?** - **Seller:** [SherWeb](https://www.g2.com/sellers/sherweb) - **Year Founded:** 1998 - **HQ Location:** Sherbrooke, Quebec, Canada - **Twitter:** @SherWeb (2,384 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/sherweb/ (935 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Government Administration - **Company Size:** 57% Mid-Market, 40% Enterprise #### What Are Recent G2 Reviews of C2 ITSM? **"[the software is efficient and easy to use](https://www.g2.com/survey_responses/c2-itsm-review-7129860)"** **Rating:** 4.0/5.0 stars *— Marc-Andre D.* [Read full review](https://www.g2.com/survey_responses/c2-itsm-review-7129860) --- **"[Very versatile application](https://www.g2.com/survey_responses/c2-itsm-review-7129749)"** **Rating:** 4.5/5.0 stars *— Stéphane c.* [Read full review](https://www.g2.com/survey_responses/c2-itsm-review-7129749) --- #### What Are G2 Users Discussing About C2 ITSM? - [What is C2 ITSM used for?](https://www.g2.com/discussions/what-is-c2-itsm-used-for) ### 15. [IFS assyst](https://www.g2.com/products/ifs-assyst/reviews) IFS assyst is an Enterprise Service Management (ESM) and IT Service Management (ITSM) solution provided by IFS. It’s designed to help organizations automate workflows, enhance service and support quality, and boost customer satisfaction across various industries. We deliver frictionless customer and employee experiences, one intelligent workflow at a time. Our modern service management technology lets you automate service delivery and support so your customers get what they need fast, and you can focus on building the future of your organization. IFS assyst is uniquely easy to buy, set up, use, and upgrade. Whether you’re in IT, HR, Facilities, Finance, or any other team that provides services to customers and employees, IFS assyst puts service management technology within your reach. Our process automation takes the boring out of everyday tasks, allowing you to focus on work that matters. Global brands trust IFS assyst to automate complex business processes easily without fuss. Everyday we assyst! **Average Rating:** 3.5/5.0 **Total Reviews:** 14 **How Do G2 Users Rate IFS assyst?** - **Ease of Use:** 6.7/10 (Category avg: 8.9/10) - **Quality of Support:** 6.8/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 7.9/10 (Category avg: 9.1/10) **Who Is the Company Behind IFS assyst?** - **Seller:** [IFS](https://www.g2.com/sellers/ifs) - **Year Founded:** 1983 - **HQ Location:** Linkoping , Sweden - **Twitter:** @ifs (18,002 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/164301/ (9,232 employees on LinkedIn®) - **Ownership:** STO: IFS **Who Uses This Product?** - **Top Industries:** Information Technology and Services - **Company Size:** 79% Enterprise, 29% Mid-Market #### What Are Recent G2 Reviews of IFS assyst? **"[Robust and customizable software to meet your needs](https://www.g2.com/survey_responses/ifs-assyst-review-817420)"** **Rating:** 4.0/5.0 stars *— Jamie Lynn P.* [Read full review](https://www.g2.com/survey_responses/ifs-assyst-review-817420) --- **"[Axios in retail](https://www.g2.com/survey_responses/ifs-assyst-review-479881)"** **Rating:** 4.5/5.0 stars *— Игорь .* [Read full review](https://www.g2.com/survey_responses/ifs-assyst-review-479881) --- #### What Are G2 Users Discussing About IFS assyst? - [What is IFS assyst used for?](https://www.g2.com/discussions/what-is-ifs-assyst-used-for) ### 16. [Movere](https://www.g2.com/products/movere/reviews) Movere automates the inventory, collection, analysis and visualization of IT data **Average Rating:** 4.4/5.0 **Total Reviews:** 10 **How Do G2 Users Rate Movere?** - **Ease of Use:** 8.7/10 (Category avg: 8.9/10) - **Quality of Support:** 9.0/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10) - **Asset Policy Management:** 5.8/10 (Category avg: 8.2/10) **Who Is the Company Behind Movere?** - **Seller:** [Movere](https://www.g2.com/sellers/movere) - **HQ Location:** Bellevue, WA - **Twitter:** @moverevr (17 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 80% Mid-Market, 20% Enterprise #### What Are Recent G2 Reviews of Movere? **"[Movere is one of the best data collection tool by Microsoft](https://www.g2.com/survey_responses/movere-review-7348414)"** **Rating:** 4.5/5.0 stars *— Anil T.* [Read full review](https://www.g2.com/survey_responses/movere-review-7348414) --- **"[Powerful Cloud Migration tool](https://www.g2.com/survey_responses/movere-review-9785530)"** **Rating:** 5.0/5.0 stars *— Vinay G.* [Read full review](https://www.g2.com/survey_responses/movere-review-9785530) --- ### 17. [AssetTrack for ServiceNow](https://www.g2.com/products/ami-assettrack-for-servicenow/reviews) Use AssetTrack to track and maintain your hardware assets to buy only what you need, pay only for what you receive, avoid financial penalties, and make your important decisions quickly. **Average Rating:** 4.3/5.0 **Total Reviews:** 10 **How Do G2 Users Rate AssetTrack for ServiceNow?** - **Ease of Use:** 9.4/10 (Category avg: 8.9/10) - **Quality of Support:** 8.9/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.1/10) - **Asset Policy Management:** 8.3/10 (Category avg: 8.2/10) **Who Is the Company Behind AssetTrack for ServiceNow?** - **Seller:** [AMI](https://www.g2.com/sellers/ami) - **Year Founded:** 2003 - **HQ Location:** Seattle, WA - **Twitter:** @AMITracks (333 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/72844/ (18 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 80% Enterprise, 20% Mid-Market #### What Are Recent G2 Reviews of AssetTrack for ServiceNow? **"[Smart way for asset management](https://www.g2.com/survey_responses/assettrack-for-servicenow-review-8285107)"** **Rating:** 4.5/5.0 stars *— Sanket M.* [Read full review](https://www.g2.com/survey_responses/assettrack-for-servicenow-review-8285107) --- **"[Good experience with automated tool like Asset Track integrated with service now.](https://www.g2.com/survey_responses/assettrack-for-servicenow-review-8196079)"** **Rating:** 4.0/5.0 stars *— Verified User in Information Technology and Services* [Read full review](https://www.g2.com/survey_responses/assettrack-for-servicenow-review-8196079) --- ### 18. [Invgate Asset Management](https://www.g2.com/products/invgate-asset-management/reviews) InvGate Asset Management supports lifecycle management of physical, virtual, and cloud assets through a unified platform. IT and Operations teams can manage hardware, cloud infrastructure, contracts, and software from a single interface. With a focus on advanced automation, AI features are available across all plans. Features include asset tracking, device health monitoring, and automation to reduce manual tasks. InvGate Asset Management integrates with service management platforms including InvGate Service Management and ServiceNow. **Average Rating:** 4.7/5.0 **Total Reviews:** 10 **How Do G2 Users Rate Invgate Asset Management?** - **Ease of Use:** 9.3/10 (Category avg: 8.9/10) - **Quality of Support:** 9.1/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.1/10) - **Asset Policy Management:** 8.1/10 (Category avg: 8.2/10) **Who Is the Company Behind Invgate Asset Management?** - **Seller:** [InvGate](https://www.g2.com/sellers/invgate-de02a2f9-af6c-4e8a-ac11-55751d51b37c) - **Year Founded:** 2008 - **HQ Location:** Buenos Aires, Argentina, AR - **Twitter:** @InvGate (1,121 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/679915/ (264 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services - **Company Size:** 82% Small-Business, 18% Enterprise #### What Are Recent G2 Reviews of Invgate Asset Management? **"[It is an excellent tool and a great corporate solution.](https://www.g2.com/survey_responses/invgate-asset-management-review-10953335)"** **Rating:** 4.0/5.0 stars *— rodolfo javier M.* [Read full review](https://www.g2.com/survey_responses/invgate-asset-management-review-10953335) --- **"[A Great Asset Management Solution For Business](https://www.g2.com/survey_responses/invgate-asset-management-review-9475125)"** **Rating:** 4.5/5.0 stars *— Franco M.* [Read full review](https://www.g2.com/survey_responses/invgate-asset-management-review-9475125) --- ### 19. [ZenAdmin](https://www.g2.com/products/zenadmin/reviews) Manual administrative work slows business growth, and we’re here to change that. Our mission is to equip smart people with technology that helps them eliminate the administrative hassles of running a company. We believe that people should focus on strategic initiatives and software should manage the rest. Founded in 2022 by Yoan Kamalski, Pauline Wetzer, and Aditya Anand, ever since we’ve been dedicated to delivering solutions that help startups, SMBs, and tech-receptive companies accelerate their growth by putting administrative tasks on autopilot. With ZenAdmin, you can easily manage your devices, people, apps, and workflows on a single platform – eliminating hours of manual workload. ZenAdmin is a IT solutions provider offering Asset Procurement, Device Lifecycle Management, Global IT Helpdesk, & an innovative SaaS platform. Serving 150+ countries, we simplify IT operations for organizations worldwide. • 𝗔𝘀𝘀𝗲𝘁 & 𝗦𝗼𝗳𝘁𝘄𝗮𝗿𝗲 𝗣𝗿𝗼𝗰𝘂𝗿𝗲𝗺𝗲𝗻𝘁: Enable seamless global IT hardware & device sourcing in 150+ countries • 𝗗𝗲𝘃𝗶𝗰𝗲 𝗟𝗶𝗳𝗲𝗰𝘆𝗰𝗹𝗲 & 𝗜𝗻𝘃𝗲𝗻𝘁𝗼𝗿𝘆 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Manage devices from acquisition to retirement with ease while gaining real-time visibility and control over your organization’s IT assets • 𝗚𝗹𝗼𝗯𝗮𝗹 𝗜𝗧 𝗛𝗲𝗹𝗽𝗱𝗲𝘀𝗸: Deliver 24/7 IT support to ensure uninterrupted business operations • 𝗦𝗮𝗮𝗦 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Optimize subscriptions & monitor software usage effortlessly • 𝗪𝗼𝗿𝗸𝗳𝗹𝗼𝘄 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻: Automate IT, including onboarding and offboarding, to save time • 𝗠𝗼𝗯𝗶𝗹𝗲 𝗗𝗲𝘃𝗶𝗰𝗲 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 (𝗠𝗗𝗠): Secure & manage devices fleet to ensure compliance & productivity through MDM integration **Average Rating:** 4.7/5.0 **Total Reviews:** 10 **How Do G2 Users Rate ZenAdmin?** - **Ease of Use:** 9.4/10 (Category avg: 8.9/10) - **Quality of Support:** 9.3/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10) - **Asset Policy Management:** 8.9/10 (Category avg: 8.2/10) **Who Is the Company Behind ZenAdmin?** - **Seller:** [ZenAdmin](https://www.g2.com/sellers/zenadmin) - **Year Founded:** 2022 - **HQ Location:** Singapore, SG - **Twitter:** @zap_ai (35 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/zenadmin-ai (40 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Mid-Market, 50% Small-Business #### What Are ZenAdmin's Pros and Cons? **Pros:** - Customer Support (5 reviews) - Deployment Ease (5 reviews) - Helpful (5 reviews) - Automation (4 reviews) - Comprehensive Features (4 reviews) **Cons:** - Automation Issues (1 reviews) - Delay Issues (1 reviews) - Expensive (1 reviews) - Implementation Issues (1 reviews) - Inadequate Reporting (1 reviews) ### What Do G2 Reviewers Say About ZenAdmin? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **exceptional customer support** from ZenAdmin, highlighting their quick and helpful assistance. - Users value the **deployment ease** of ZenAdmin, streamlining IT access and management for distributed teams effectively. - Users highly value the **exceptional support** from ZenAdmin, appreciating their quick assistance and integration with existing teams. - Users value the **automation capabilities** of ZenAdmin, streamlining device dispatch and IT support efficiently. - Users praise ZenAdmin for its **comprehensive features** , effectively supporting IT management and enhancing operational efficiency. **Cons:** - Users find the **automation issues** in ZenAdmin during setup time-consuming, though the system performs well afterward. - Users experience **delay issues** due to extended turnaround times when asking for quotes on needed equipment. - Users feel that ZenAdmin is **expensive** and suggest better pricing for features and integrations like Slack. - Users find the **setup process time-consuming and manual** , suggesting potential for future automation improvements. - Users find the **inadequate reporting** of ZenAdmin limits accessibility to needed equipment, affecting efficient operations. #### What Are Recent G2 Reviews of ZenAdmin? **"[Efficient HR-IT Integration with Some Compliance Hiccups](https://www.g2.com/survey_responses/zenadmin-review-13083897)"** **Rating:** 4.0/5.0 stars *— Goshen G.* [Read full review](https://www.g2.com/survey_responses/zenadmin-review-13083897) --- **"[Outstanding Partner for ISO 27001 Certification & Remote IT Operations](https://www.g2.com/survey_responses/zenadmin-review-10916540)"** **Rating:** 5.0/5.0 stars *— Thorsten N.* [Read full review](https://www.g2.com/survey_responses/zenadmin-review-10916540) --- ### 20. [brightfin](https://www.g2.com/products/brightfin/reviews) brightfin is a revolutionary, subscription-based software provider of IT Expense Management and IT Finance Management (ITFM) solutions offered natively through ServiceNow or as a SaaS platform. brightfin helps companies manage IT assets and expenses related to mobile, telecom (fixed / voice & data), and cloud. In addition, brightfin enhances efficiency through automated workflows and industry-leading services such as UEM, lifecycle management, bill pay, procurement, and delivery. Partnering with enterprises and government agencies globally, brightfin provides cost savings, efficiencies, and deep insights into mobile, telecom (fixed), and cloud expenses. The company has earned a spot on the Inc. 5,000 fastest-growing companies for the last two years and was the highest-recognized technology expense management company. **Average Rating:** 4.4/5.0 **Total Reviews:** 16 **How Do G2 Users Rate brightfin?** - **Ease of Use:** 8.3/10 (Category avg: 8.9/10) - **Quality of Support:** 8.3/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.1/10) - **Asset Policy Management:** 6.7/10 (Category avg: 8.2/10) **Who Is the Company Behind brightfin?** - **Seller:** [brightfin](https://www.g2.com/sellers/brightfin) - **HQ Location:** Centennial, US - **LinkedIn® Page:** https://www.linkedin.com/company/brightfin-software/ (167 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Construction - **Company Size:** 50% Enterprise, 50% Mid-Market #### What Are Recent G2 Reviews of brightfin? **"[Mobile Solutions to Brightfin](https://www.g2.com/survey_responses/brightfin-review-4838368)"** **Rating:** 5.0/5.0 stars *— Verified User in Construction* [Read full review](https://www.g2.com/survey_responses/brightfin-review-4838368) --- **"[The most amicable, kind, amazing reps you'll ever meet.](https://www.g2.com/survey_responses/brightfin-review-4985607)"** **Rating:** 5.0/5.0 stars *— Katherine V.* [Read full review](https://www.g2.com/survey_responses/brightfin-review-4985607) --- #### What Are G2 Users Discussing About brightfin? - [What is brightfin used for?](https://www.g2.com/discussions/what-is-brightfin-used-for) ### 21. [RF Code](https://www.g2.com/products/rf-code/reviews) Since 1997, RF Code has been developing wireless monitoring and asset tracking solutions for data center environmental monitoring, server room environmental monitoring, power monitoring, and real-time asset tracking (with active RFID technology that can help eliminate manual audits and record-keeping efforts). With over 2.9 million sensors purchased, RF Code is trusted and proven to work and scale where other solutions can’t. Customers and partners love the comprehensive and cost-competitive range of convenient wireless sensors. The list of available wireless sensors includes: - Temperature & Humidity - Fluid Detection - Door Open/Close - Differential Air Pressure - Rack PDU Power - AC Voltage - Real-Time Asset Tracking - Thermal Imaging and more... RF Code offers a complete wireless monitoring solution that includes wireless sensors, wireless readers that can monitor up to 1,400 sensors simultaneously, sensor-enabled software, and a convenient single point of data integration to common systems like DCIM, BMS, ITSM, and more. Data integration supports many standard protocols, including Rest API, Modbus, BACnet, and SNMP. Why Customers Choose RF Code: Customers choose wireless sensors from RF Code because they are a way more convenient and scalable way to monitor data center environments, power, and asset location at a price that is extremely competitive. RF Code outperforms the competition with: - 100% wireless - Large range of wireless sensors: Temperature, humidity, fluid detection, door sensor, power monitoring, differential air pressure sensor, real-time asset tracking - Highest density: Up to 1,400 sensors monitored simultaneously per reader - Cost competitive: Competitive sensor prices, high sensor density per reader - Most convenient data integration: Single point of integration for data access - No vendor lock-in to PDU or other products - Proven in the largest data centers: Over 2.9 million sensors purchased, with individual customers having over 130,000 total wireless sensors in use **Average Rating:** 4.4/5.0 **Total Reviews:** 10 **How Do G2 Users Rate RF Code?** - **Ease of Use:** 8.9/10 (Category avg: 8.9/10) - **Quality of Support:** 9.8/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.1/10) - **Asset Policy Management:** 8.3/10 (Category avg: 8.2/10) **Who Is the Company Behind RF Code?** - **Seller:** [RF Code](https://www.g2.com/sellers/rf-code) - **Year Founded:** 1997 - **HQ Location:** Austin, TX - **Twitter:** @RF_Code (1,554 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/37950 (76 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Enterprise, 40% Mid-Market #### What Are Recent G2 Reviews of RF Code? **"[Easy to use and deploy Environmental Monitoring](https://www.g2.com/survey_responses/rf-code-review-8100608)"** **Rating:** 4.5/5.0 stars *— Verified User in Information Technology and Services* [Read full review](https://www.g2.com/survey_responses/rf-code-review-8100608) --- **"[Exceptional Performance and Versatility: Our Experience with RF Code](https://www.g2.com/survey_responses/rf-code-review-8088022)"** **Rating:** 5.0/5.0 stars *— Charlie Louis D.* [Read full review](https://www.g2.com/survey_responses/rf-code-review-8088022) --- #### What Are G2 Users Discussing About RF Code? - [What is RFCode Asset Management used for?](https://www.g2.com/discussions/what-is-rfcode-asset-management-used-for) ### 22. [Data Platform](https://www.g2.com/products/data-platform/reviews) Poor CMDB data quality leads to poor decisions. When the information you have about your hardware and software is inconsistent, incomplete, inaccurate, sprawling and outdated, stakeholders across the organization will have different views of the technology landscape they have to manage, protect and audit -- organizational efficiency and performance suffer. This is where Flexera’s Data Platform delivers. It combines the power of our technology and our unique content team to aggregate and reconcile data from multiple sources, including discovery solutions, client management solutions and procurement systems. It maps raw data from various sources to a common identity using Technopedia® – the most trusted and comprehensive hardware and software asset information source. It further enriches this normalized data with additional market intelligence—elusive information only available after scouring the internet to find end-of-life information and dates, Windows 10 compatibility checks, software vulnerabilities and detailed hardware specifications not captured by any discovery tools. You’re provided clean, accurate and complete data for your enterprise architecture and technology initiatives **Average Rating:** 4.1/5.0 **Total Reviews:** 7 **How Do G2 Users Rate Data Platform?** - **Ease of Use:** 8.6/10 (Category avg: 8.9/10) - **Quality of Support:** 7.6/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10) - **Asset Policy Management:** 7.9/10 (Category avg: 8.2/10) **Who Is the Company Behind Data Platform?** - **Seller:** [Flexera](https://www.g2.com/sellers/flexera) - **Year Founded:** 2008 - **HQ Location:** Itasca, IL - **Twitter:** @flexera (4,737 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/574962/ (2,072 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 92% Enterprise, 8% Mid-Market #### What Are Data Platform's Pros and Cons? **Pros:** - Communication (1 reviews) - Data Management (1 reviews) - Positive Experience (1 reviews) - Product Quality (1 reviews) - Reliability (1 reviews) ### What Do G2 Reviewers Say About Data Platform? *AI-generated summary from verified user reviews* **Pros:** - Users value the **streamlined communication** of Data Platform, enhancing collaboration and confidence in decision-making with clear insights. - Users value how it **streamlines and normalizes complex data** , enhancing collaboration and ensuring accurate insights for decision-making. - Users value how the Data Platform **streamlines complex data** , enhancing collaboration and confidence in decision-making. - Users admire the **product quality** of the Data Platform, which transforms complex data into clear, reliable insights. - Users value the **reliability** of the Data Platform, transforming complex data into clear insights for better collaboration. #### What Are Recent G2 Reviews of Data Platform? **"[Data Platform Intelligence and Insights](https://www.g2.com/survey_responses/data-platform-review-3662442)"** **Rating:** 4.5/5.0 stars *— Daniel W.* [Read full review](https://www.g2.com/survey_responses/data-platform-review-3662442) --- **"[Transforming CMDB Data Quality into Reliable Insights](https://www.g2.com/survey_responses/data-platform-review-11573917)"** **Rating:** 5.0/5.0 stars *— Vladimirs P.* [Read full review](https://www.g2.com/survey_responses/data-platform-review-11573917) --- ### 23. [Electric](https://www.g2.com/products/electric-ai-electric/reviews) The Electric IT Hub simplifies IT and security for small and medium sized businesses (SMBs). Electric’s all-in-one platform empowers SMBs to remotely manage employees’ devices, implement robust security measures, and automate workflows such as application access, employee onboarding and offboarding, device procurement and warehousing, and more. Electric’s IT platform helps you drive productivity, secure your business, and reduce costs while enhancing the employee experience. Let's discuss your IT and security needs! **Average Rating:** 4.8/5.0 **Total Reviews:** 7 **How Do G2 Users Rate Electric?** - **Ease of Use:** 9.7/10 (Category avg: 8.9/10) - **Quality of Support:** 10.0/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10) - **Asset Policy Management:** 7.1/10 (Category avg: 8.2/10) **Who Is the Company Behind Electric?** - **Seller:** [Electric AI](https://www.g2.com/sellers/electric-ai) - **Company Website:** https://www.electric.ai - **Year Founded:** 2016 - **HQ Location:** New York, NY - **Twitter:** @Electric_AI (1,557 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/15212511/ (432 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 86% Small-Business, 14% Mid-Market #### What Are Electric's Pros and Cons? **Pros:** - Ease of Use (4 reviews) - Customer Support (3 reviews) - Easy Setup (3 reviews) - Intuitive (3 reviews) - Reliability (3 reviews) **Cons:** - Difficulty (1 reviews) - Limited Customization (1 reviews) - Software Bugs (1 reviews) - Technical Issues (1 reviews) - Update Issues (1 reviews) ### What Do G2 Reviewers Say About Electric? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **remarkable ease of use** of Electric, facilitating seamless IT operations with an intuitive platform. - Users praise the **exceptional customer support** of Electric IT Hub for being quick, knowledgeable, and proactive. - Users appreciate the **easy setup** of Electric IT Hub, allowing quick onboarding and effortless team installation. - Users find the **intuitive design** of Electric IT Hub makes IT management effortless and highly efficient for their teams. - Users value the **reliability** of Electric IT Hub, appreciating its seamless support and confidence in scalability for future needs. **Cons:** - Users find certain **terminology confusing** , which complicates their understanding and use of the Electric product. - Users note the **limited customization** options in Electric, which restricts the ability to tailor the product to their needs. - Users have faced some **software bugs** , but Electric promptly addresses these issues with ongoing updates. - Users have faced **technical issues** initially, but Electric has promptly resolved these concerns and improved the platform. - Users have noted some **update issues** early on, but appreciate the swift resolutions and ongoing improvements. #### What Are Recent G2 Reviews of Electric? **"[Smooth, Hassle-Free IT Support from Onboarding to Offboarding](https://www.g2.com/survey_responses/electric-review-11510291)"** **Rating:** 5.0/5.0 stars *— Kevin M.* [Read full review](https://www.g2.com/survey_responses/electric-review-11510291) --- **"[Streamlined Device Management with Electric](https://www.g2.com/survey_responses/electric-review-12628333)"** **Rating:** 5.0/5.0 stars *— Sonja Z.* [Read full review](https://www.g2.com/survey_responses/electric-review-12628333) --- ### 24. [Eracent](https://www.g2.com/products/eracent/reviews) Eracent provides comprehensive IT Asset Management (ITAM) and Software Asset Management (SAM) solutions that enable enterprises to govern and manage the full lifecycle of all of their IT assets, software licenses and subscriptions. IT Management Center™ (ITMC) clients gain full visibility into their complete environment, and they benefit from cost optimization, reduced publisher audit risk, streamlined and automated processes, and minimized endpoint and network security threats. ITMC Discovery and IT-Pedia® provide a continuously updated, normalized asset and license baseline. The publisher-specific Continuous License Reconciliation™ (CLR) modules enable license position reporting and proactive management around any licensing model. This includes Oracle GLAS-verified detection and reporting for Oracle Database, Java SE and Fusion Middleware, as well as SAP/SAP Engines, IBM subcapacity licensing, and many more. The Eracent SBOM Manager provides management and analysis to identify and mitigate vulnerabilities, expose potential license risk, and support obsolesence management. Eracent's CyberSecurity Management Suite (CSMS) helps organizations successfully implement and maintain an effective NIST CSF 2.0-based cybersecurity program. available in on-premise, subscription and hosted options. Eracent's solutions are available in hosted or on-premise versions. **Average Rating:** 4.4/5.0 **Total Reviews:** 10 **How Do G2 Users Rate Eracent?** - **Ease of Use:** 8.9/10 (Category avg: 8.9/10) - **Quality of Support:** 9.2/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10) **Who Is the Company Behind Eracent?** - **Seller:** [Eracent](https://www.g2.com/sellers/eracent) - **Year Founded:** 2000 - **HQ Location:** Riegelsville, Pennsylvania - **Twitter:** @eracent (141 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/15155 (70 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 60% Enterprise, 20% Small-Business #### What Are Recent G2 Reviews of Eracent? **"[Exceptional Suite of Tools](https://www.g2.com/survey_responses/eracent-review-4935388)"** **Rating:** 4.5/5.0 stars *— Chuck M.* [Read full review](https://www.g2.com/survey_responses/eracent-review-4935388) --- **"[Reducing costs considerably](https://www.g2.com/survey_responses/eracent-review-8682146)"** **Rating:** 4.5/5.0 stars *— Max L.* [Read full review](https://www.g2.com/survey_responses/eracent-review-8682146) --- #### What Are G2 Users Discussing About Eracent? - [What does Eracent do?](https://www.g2.com/discussions/what-does-eracent-do) - [What is ITMC discovery agent?](https://www.g2.com/discussions/what-is-itmc-discovery-agent) - [What is Eracent epa service?](https://www.g2.com/discussions/what-is-eracent-epa-service) - [What is Eracent agent?](https://www.g2.com/discussions/what-is-eracent-agent) ### 25. [Remote Retrieval](https://www.g2.com/products/remote-retrieval/reviews) Remote Retrieval offers Platform as a Service (PaaS) solution for the logistics and real-time tracking of IT equipment retrieval from remote employees. We believe that integrating our services with your platform could offer significant value to your customers that require remote retrieval of IT equipment for their remote employees. **Average Rating:** 4.6/5.0 **Total Reviews:** 7 **How Do G2 Users Rate Remote Retrieval?** - **Ease of Use:** 9.7/10 (Category avg: 8.9/10) - **Quality of Support:** 10.0/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10) - **Asset Policy Management:** 0.0/10 (Category avg: 8.2/10) **Who Is the Company Behind Remote Retrieval?** - **Seller:** [Remote Retrieval](https://www.g2.com/sellers/remote-retrieval) - **Year Founded:** 2022 - **HQ Location:** Trenton, US - **LinkedIn® Page:** https://www.linkedin.com/company/remote-retrieval/ (3 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 43% Small-Business, 29% Mid-Market #### What Are Remote Retrieval's Pros and Cons? **Pros:** - Ease of Use (2 reviews) - Alerts (1 reviews) - Asset Management (1 reviews) - Product Quality (1 reviews) - Setup Ease (1 reviews) ### What Do G2 Reviewers Say About Remote Retrieval? *AI-generated summary from verified user reviews* **Pros:** - Users highly value the **ease of use** of Remote Retrieval, enabling efficient and hassle-free asset recovery management. - Users value the **convenient alerts** of Remote Retrieval, which simplify the device return process effectively. - Users value the **ease of use** in Remote Retrieval for seamless asset recovery management, ensuring a positive experience. - Users commend the **high product quality** of Remote Retrieval, highlighting its ease of use and reliability for asset recovery. - Users appreciate the **quick and straightforward setup** of Remote Retrieval, enabling efficient management without unnecessary delays. #### What Are Recent G2 Reviews of Remote Retrieval? **"[Effortless Asset Recovery with Remote Retrieval](https://www.g2.com/survey_responses/remote-retrieval-review-11936839)"** **Rating:** 5.0/5.0 stars *— Carson S.* [Read full review](https://www.g2.com/survey_responses/remote-retrieval-review-11936839) --- **"[Review of Remote Retrieval Laptop Recovery Service](https://www.g2.com/survey_responses/remote-retrieval-review-10873087)"** **Rating:** 5.0/5.0 stars *— Phil R.* [Read full review](https://www.g2.com/survey_responses/remote-retrieval-review-10873087) --- ## What Is IT Asset Management Software? [IT Management Software](https://www.g2.com/categories/it-management) ## What Software Categories Are Similar to IT Asset Management Software? - [Service Desk Software](https://www.g2.com/categories/service-desk) - [Software Asset Management (SAM) Tools](https://www.g2.com/categories/software-asset-management-tools) - [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools)