G2

Robby H.

Consultant

Small-Business (50 or fewer emp.)

8/21/2026

"Modern, Responsive PSA/RMM With Great Integrations and Fast Support"

5/5

What do you like best about SuperOps?

The user interfaces are great. I looked - and tried - many different products prior to choosing Superops. I like the way the iPhone app works and the desktop interface is modern, clean, and always improving. That's just the UI. They integrate with Splashtop.com which I like to use for remote capability. I have used Splashtop for years and trust it more than many RMM products so that was important. It also integrates with Guardz.com which I use for Cybersecurity. Those are key needs for me. It works well on the phone and desktop and is responsive and quickly can give me an overview of what systems I have, what needs to be updated, and how I am doing on tickets and follow-up. The pricing is honestly a little more than others, but I find the overall benefit worth the price. The support is quick and the onboarding is easy. When I have a question or need, I can quickly get someone on chat and they respond quickly. The AI tools are getting better. I would like some more features on this, but overall they do well to help me get in front problems before they become bigger problems by monitoring the systems and how they are performing. The system will make a recommendation on hardware if it thinks a hard disk is going bad, for example. Review collected by and hosted on G2.com.

What do you dislike about SuperOps?

I don't know of a downside. If it had anything serious, I would not be using for my PSA / RMM needs. Review collected by and hosted on G2.com.

What problems is SuperOps solving and how is that benefiting you?

I need to be able to track my time quickly. Superops gives me a way to add time or start a timer without having a client chosen. This is helpful when I am in the middle of one thing but then a client calls with an immediate problem. Then I can go back and attach a client to that time entry. I am a One-person team and I need to be able to invoice easily, quickly, and then mark payments and bill for equipment. I can do all of that for what I need in Superops without a need for an external Accounting system. I like the desktop and dashboard which helps me to zero in on issues quickly. Review collected by and hosted on G2.com.