Total Products under this Category: 114
Last updated: September 01, 2026
Why You Can Trust G2's Software Rankings:
G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.
Highlighted products: Touch Stay, Canary Technologies, Medallia Concierge, Trumpia, GuestTouch, and Xperium by RepUp.
Underlying data: [Grid® JSON](https://www.g2.com/categories/guest-messaging/grids.json?focus%5B%5D=touch-stay&focus%5B%5D=canary-technologies&focus%5B%5D=medallia-concierge&focus%5B%5D=trumpia&focus%5B%5D=guesttouch&focus%5B%5D=xperium-by-repup)
Flexible, customizable, and cost-effective mobile app solution for hotels to engage guests.
Glowing.io enables hotels and their guests to message each other in whatever mobile messaging app each guest prefers.
As a Hotelier how do you "Ensure" you deliver the best Guest Experience you "Intend" to deliver? By listening closely! using GoDesk GoDesk's Guests Messaging system, through the use of simple Chatbots and staff connect tools, helps Hoteliers listen to their guests pre, during and post stay. Guests need not download any app. GoDesk can work with any Hotel PMS thus no change in behavior for Hotel Staff. Bring transparency and accountability into your Hotel operations and timely service recovery, ensuring 100% happy guests and no negative social media reviews.
Empowers your front desk staff to serve guests while giving you insight in real time.
𝐖𝐡𝐚𝐭 𝐢𝐬 𝐆𝐮𝐞𝐬𝐭𝐚𝐫𝐚? Guestara is an AI-powered guest management platform built for hotels, boutique properties, resorts, and short-term rental operators. It replaces fragmented front desk tools with a single platform that handles check-in, guest communication, upselling, payments, and reviews — all connected to your PMS. 𝐖𝐡𝐨 𝐢𝐬 𝐆𝐮𝐞𝐬𝐭𝐚𝐫𝐚 𝐟𝐨𝐫? Hotel operators and property managers who are losing revenue to manual processes, slow check-ins, and missed upsell moments, and want one platform to fix all of it. 𝐖𝐡𝐚𝐭 𝐆𝐮𝐞𝐬𝐭𝐚𝐫𝐚 𝐝𝐨𝐞𝐬: • 𝐀𝐈-𝐏𝐨𝐰𝐞𝐫𝐞𝐝 𝐂𝐡𝐞𝐜𝐤-𝐢𝐧: Guests check in under 30 seconds via AI ID scan — no front desk queues, no paperwork • 𝐀𝐈 𝐂𝐡𝐚𝐭𝐛𝐨𝐭 𝐭𝐫𝐚𝐢𝐧𝐞𝐝 𝐨𝐧 𝐲𝐨𝐮𝐫 𝐡𝐨𝐭𝐞𝐥 𝐝𝐚𝐭𝐚: Handles guest queries 24/7, escalates intelligently, never goes off-script • 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐞𝐝 𝐆𝐮𝐞𝐬𝐭 𝐉𝐨𝐮𝐫𝐧𝐞𝐲𝐬: Pre-arrival, in-stay, and post-checkout WhatsApp, email, and SMS sequences that run without staff intervention • 𝐔𝐩𝐬𝐞𝐥𝐥𝐢𝐧𝐠 𝐄𝐧𝐠𝐢𝐧𝐞: Surfaces room upgrades, F&B, and experiences at the right moment — up to 200% more upsells • 𝐑𝐞𝐯𝐢𝐞𝐰 𝐂𝐨𝐥𝐥𝐞𝐜𝐭𝐢𝐨𝐧: Automated post-stay review requests driving up to 300% more positive reviews • 𝐔𝐧𝐢𝐟𝐢𝐞𝐝 𝐈𝐧𝐛𝐨𝐱: All guest messages across WhatsApp, email, and OTAs in one place with AI-assisted replies • 𝐒𝐦𝐚𝐫𝐭 𝐋𝐨𝐜𝐤 𝐈𝐧𝐭𝐞𝐠𝐫𝐚𝐭𝐢𝐨𝐧𝐬: 50+ lock brands supported — access codes auto-generated and sent on check-in • 𝐏𝐚𝐲𝐦𝐞𝐧𝐭𝐬: Collect booking payments, security deposits, and in-stay charges without chasing guests • 𝐏𝐌𝐒 𝐈𝐧𝐭𝐞𝐠𝐫𝐚𝐭𝐢𝐨𝐧𝐬: Cloudbeds, Hotelogix, Apaleo, Ezee Absolute, Beds24, Little Hotelier, SiteMinder, Oracle 𝐖𝐡𝐲 𝐨𝐩𝐞𝐫𝐚𝐭𝐨𝐫𝐬 𝐜𝐡𝐨𝐨𝐬𝐞 𝐆𝐮𝐞𝐬𝐭𝐚𝐫𝐚: One platform replaces five tools. Onboarding takes under a week. Properties across India and Southeast Asia use Guestara to automate their guest experience end-to-end.
Drive direct bookings on hotel website using automated chat capability. A concierge on your hotel webpage, who is awake 24/7 to answer questions about your property and helps get bookings.
Communicate with your guests in real time.
guestext is a two-way mobile connection between hotels and their guests, communications for a better guest experience
guestext is a flexible, powerful, end-to-end guest experience solution.
GuestGuru is an AI-powered service that automates guest messaging for short-term rentals. It manages guest messages, responds to common inquiries, and alerts hosts to important issues. The AI learns over time, improving its responses and efficiency.
GuestJoy is a guest communication tool which advanced technology enables hotels to guest engagement, increase up-selling revenue, and to collect online reviews faster. The GuestJoy solution is well designed and suitable for both independent and large hotel chains worldwide.
GuestLabs is a comprehensive suite of AI-powered tools designed to streamline guest engagement for short-term rental hosts, property managers, and hotels. It seamlessly integrates with popular property management systems (PMS), automating guest messaging, check-in and check-out processes, task tracking, upselling, and guest review management.
GuestService is a standalone product for end-to-end guest engagement. You can take new orders and manage guest requests through the guest service online portals. By real-time, multi-language, and multi-platform, you can serve your guests in all areas such as kiosks and lobby. Satisfy your customers, increase customer loyalty as well as your revenues with a single product.
