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Best Guest Messaging Software for Small Business

Neya Kumaresan
NK
Researched and written by Neya Kumaresan

Products classified in the overall Guest Messaging category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Guest Messaging to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Guest Messaging category.

In addition to qualifying for inclusion in the Guest Messaging Software category, to qualify for inclusion in the Small Business Guest Messaging Software category, a product must have at least 10 reviews left by a reviewer from a small business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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3 Listings in Small Business Guest Messaging Available

  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TouchStay offers innovative digital guidebooks that transform guest experiences in the hospitality sector. Designed for a range of hosts, from short-term rental owners to large hotel chains, the platf

    Users
    No information available
    Industries
    • Hospitality
    Market Segment
    • 100% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Touch Stay Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2
    Daily Use
    1
    Easy Integrations
    1
    Efficiency
    1
    Flexibility
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Touch Stay features and usability ratings that predict user satisfaction
    9.8
    Quality of Support
    Average: 9.1
    9.4
    Ease of Use
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2014
    HQ Location
    Uckfield, GB
    Twitter
    @TouchStay
    2,241 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    29 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TouchStay offers innovative digital guidebooks that transform guest experiences in the hospitality sector. Designed for a range of hosts, from short-term rental owners to large hotel chains, the platf

Users
No information available
Industries
  • Hospitality
Market Segment
  • 100% Small-Business
Touch Stay Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2
Daily Use
1
Easy Integrations
1
Efficiency
1
Flexibility
1
Cons
This product has not yet received any negative sentiments.
Touch Stay features and usability ratings that predict user satisfaction
9.8
Quality of Support
Average: 9.1
9.4
Ease of Use
Average: 9.1
Seller Details
Year Founded
2014
HQ Location
Uckfield, GB
Twitter
@TouchStay
2,241 Twitter followers
LinkedIn® Page
www.linkedin.com
29 employees on LinkedIn®
(24)4.8 out of 5
1st Easiest To Use in Guest Messaging software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Easy, intuitive, and secure hotel solutions. Canary Technologies is modernizing the hotel tech stack with the first mobile web end-to-end Guest Management System and its award-winning Digital Authori

    Users
    No information available
    Industries
    • Hospitality
    Market Segment
    • 50% Mid-Market
    • 50% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Canary Technologies features and usability ratings that predict user satisfaction
    9.9
    Quality of Support
    Average: 9.1
    9.4
    Ease of Use
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    HQ Location
    San Francisco, California
    LinkedIn® Page
    www.linkedin.com
    327 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Easy, intuitive, and secure hotel solutions. Canary Technologies is modernizing the hotel tech stack with the first mobile web end-to-end Guest Management System and its award-winning Digital Authori

Users
No information available
Industries
  • Hospitality
Market Segment
  • 50% Mid-Market
  • 50% Small-Business
Canary Technologies features and usability ratings that predict user satisfaction
9.9
Quality of Support
Average: 9.1
9.4
Ease of Use
Average: 9.1
Seller Details
HQ Location
San Francisco, California
LinkedIn® Page
www.linkedin.com
327 employees on LinkedIn®
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    GuestTouch Platform enables hotels to slash staff workload, turn angry guests into 5-star reviewers, automate revenue-driving conversations, and boost profits through our reputation, messaging and ema

    Users
    No information available
    Industries
    • Hospitality
    Market Segment
    • 92% Small-Business
    • 8% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • GuestTouch features and usability ratings that predict user satisfaction
    9.8
    Quality of Support
    Average: 9.1
    9.2
    Ease of Use
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2016
    HQ Location
    San Francisco, US
    Twitter
    @guesttouch
    26 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    8 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

GuestTouch Platform enables hotels to slash staff workload, turn angry guests into 5-star reviewers, automate revenue-driving conversations, and boost profits through our reputation, messaging and ema

Users
No information available
Industries
  • Hospitality
Market Segment
  • 92% Small-Business
  • 8% Mid-Market
GuestTouch features and usability ratings that predict user satisfaction
9.8
Quality of Support
Average: 9.1
9.2
Ease of Use
Average: 9.1
Seller Details
Year Founded
2016
HQ Location
San Francisco, US
Twitter
@guesttouch
26 Twitter followers
LinkedIn® Page
www.linkedin.com
8 employees on LinkedIn®