Best Field Service Management Software for Small Business - Page 4

How Many Field Service Management Software Products Does G2 Track?

Total Products under this Category: 1,401

Category Stats (Oct 2026)

  • Average Rating: 4.43/5 (↑0.01 vs Sep 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Ascora (+2.21%) - Among all products in this category, Ascora recorded the largest rating increase compared to last month

Last updated: October 01, 2026

How Does G2 Rank Field Service Management Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 32,400+ Authentic Reviews
  • 1,401+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Field Service Management Software

G2 Grid® for Field Service Management Software plotting products by satisfaction and market presence

Highlighted products: Agentforce Field Service (formerly Salesforce Field Service), Jobber, Connecteam, Simpro, Field Nation, Jotform, ServiceNow Field Service Management, and Housecall Pro.

Underlying data: [Grid® JSON](https://www.g2.com/categories/field-service-management/grids.json?focus%5B%5D=agentforce-field-service-formerly-salesforce-field-service&focus%5B%5D=jobber&focus%5B%5D=connecteam&focus%5B%5D=simpro&focus%5B%5D=field-nation&focus%5B%5D=jotform&focus%5B%5D=servicenow-field-service-management&focus%5B%5D=housecall-pro&segment=small-business)

Apptivo

Apptivo is a cloud platform of integrated business apps designed for companies of all shapes & sizes. Manage nearly any business task using Apptivo's Apps, from sales & marketing, to billing & support, and everything in between. With Apptivo there is no per-app pricing, get access to the entire platform starting at just $10 monthly per user. Whether you use Apptivo for a single app, or to manage your entire business, it will deliver incredible value to the entire organization. Our apps cover the complete customer life cycle:

Marketing - Create targeted lists of contacts, build & deliver email campaigns, and track analytics.
Sales - Complete CRM capability with robust contact management, sales pipeline, automation, and reporting.
Help Desk - A powerful ticketing system with email integration, web portal, and time tracking.
Project Management - Manage project schedules via gantt charts, track time & milestones, and invoice for effort spent.
Field Service - Work order assignment & dispatching, mobile photo, time, and materials capture, and billing.
Quoting & Billing - Build professional quotes & email them to your customer with integrated billing & recurring invoice capabilities.
Order Management - Turn quotes into orders, track inventory & shipments, and bill the customer for your product.
Procurement & Supply Chain - Manage your vendors, track purchase orders & invoicing, and manage inventory.

Apptivo is used by hundreds of thousands of businesses from 193 countries around the world, and can accommodate independent consultants up to billion-dollar enterprises. The flexibility of Apptivo is one of our 3 primary differentiators: Affordability, Flexibility, and Capability. With our entire suite of business apps available for a single price, we offer rich & powerful features across a wide set of apps that offer unparalleled capability for their value, with best-in-class configuration capabilities that make the system flexible for any type of business.

Average Rating: 4.4/5.0

Total Reviews: 218

How Do G2 Users Rate Apptivo?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.0/10)
  • Roles: 8.1/10 (Category avg: 8.7/10)
  • Analytics: 7.0/10 (Category avg: 8.4/10)
  • Location: 7.8/10 (Category avg: 8.5/10)

Who Is the Company Behind Apptivo?

  • Seller: Apptivo
  • Year Founded: 2009
  • HQ Location: Fremont, California
  • Twitter: @Apptivo
    5,946 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    229 employees on LinkedIn®
  • Phone: +1 (855) 345-2777

Who Uses This Product?

  • Who Uses This: Owner, President
  • Top Industries: Marketing and Advertising, Construction
  • Company Size: 81% Small, 14% Medium

What Do G2 Reviewers Say About Apptivo?

AI-generated summary from verified user reviews

Pros
  • Users value the responsive and personalized customer support offered by Apptivo, enhancing their overall experience with the tool.
  • Users value the exceptional IT support from Apptivo, noting quick responses and effective problem-solving.
  • Users appreciate the ease of use of Apptivo, highlighting its user-friendly design and intuitive navigation.
  • Users value the easy customization options in Apptivo, enhancing their ability to tailor the application to their needs.
  • Users value the high customizability of Apptivo, enabling personalized solutions that fit their business needs easily.
Cons
  • Users find the learning curve steep, requiring time to master features and navigate module differences effectively.
  • Users find the missing features in Apptivo's mobile app hinder its functionality compared to the desktop version.
  • Users highlight the limited features of Apptivo, particularly in the mobile app compared to the desktop version.
  • Users face integration issues with Apptivo, leading to confusion and complications in their workflow processes.
  • Users find that improvement is needed in deduplication, documentation, and integration consistency across Apptivo modules.

What Are Recent G2 Reviews of Apptivo?

What Are G2 Users Discussing About Apptivo?

NetSuite

NetSuite is the #1 AI cloud ERP, helping organizations streamline operations, improve visibility, and accelerate growth. For more than 28 years, NetSuite has enabled businesses of all sizes—from startups and high-growth companies to global enterprises—to run their entire business on a single, integrated platform. Today, more than 44,000 organizations across a wide range of industries use NetSuite to run their business in over 220 countries and territories. Built natively in the cloud, NetSuite eliminates the need for on-premises infrastructure and complex upgrades, giving organizations continuous access to the latest innovations, security enhancements, and AI capabilities. Originally built to transform financial management, NetSuite has evolved into a comprehensive business management suite that brings together accounting, financial management, inventory and order management, supply chain, procurement, human resources, CRM, professional services automation, and commerce. NetSuite supports organizations across industries including software and technology, manufacturing, wholesale distribution, retail, services, nonprofit, healthcare, advertising and media, and more, with industry-specific capabilities, workflows, dashboards, KPIs, and reports designed to address unique business requirements. With AI embedded throughout the platform, organizations can automate routine tasks, generate insights faster, and make more informed decisions. Ask Oracle, a conversational AI assistant, enables users to interact with NetSuite through natural language by answering questions, analyzing business data, surfacing insights, and providing guidance—all within the security, roles, permissions, and controls already established in NetSuite. Embedded directly into everyday workflows, Ask Oracle helps users make faster, more informed decisions and take action without disrupting their work. Agents and agentic workflows extend these AI capabilities by helping users complete specific tasks and coordinate work across multiple steps. Built-in analytics, AI-powered insights, and customizable reporting provide teams with everything they need to make solid decisions. NetSuite is highly configurable and extensible, allowing businesses to adapt the platform to their unique processes while supporting growth across multiple subsidiaries, currencies, languages, and geographies. By connecting business-critical data and processes in a single cloud platform, NetSuite provides a real-time, unified view of the business, eliminating disconnected systems, manual spreadsheets, and information silos. Organizations gain a single source of truth that improves collaboration across finance, operations, sales, inventory, HR, and customer service while simplifying compliance and reporting. Whether managing rapid growth, expanding internationally, improving financial close processes, optimizing inventory, or gaining deeper operational insights, NetSuite provides the flexibility, automation, and intelligence organizations need to adapt and scale with confidence. By making trusted data readily available and automating core business processes, NetSuite empowers leaders to respond quickly to changing market conditions and make faster, more informed decisions.

Average Rating: 4.1/5.0

Total Reviews: 4,813

How Do G2 Users Rate NetSuite?

  • Has the product been a good partner in doing business?: 7.5/10 (Category avg: 9.0/10)
  • Roles: 7.1/10 (Category avg: 8.7/10)
  • Analytics: 7.4/10 (Category avg: 8.4/10)
  • Location: 6.6/10 (Category avg: 8.5/10)

Who Is the Company Behind NetSuite?

  • Seller: Oracle
  • Company Website:
  • Year Founded: 1977
  • HQ Location: Austin, TX
  • Twitter: @Oracle
    827,997 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    207,576 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Controller, Accounting Manager
  • Top Industries: Computer Software, Accounting
  • Company Size: 57% Medium, 31% Small

What Do G2 Reviewers Say About NetSuite?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of NetSuite, finding it smooth and customizable for their needs.
  • Users value the customizability of NetSuite, enabling tailored reporting and improved inventory management across various locations.
  • Users appreciate the robust functionality of NetSuite, enjoying seamless integrations and customizable reporting capabilities.
  • Users value the extensive customization options of NetSuite, significantly enhancing business adaptability and efficiency.
  • Users value the extensive customization options in NetSuite, enhancing their business processes and reporting flexibility.
Cons
  • Users find the learning curve steep, requiring significant time and resources to navigate and customize effectively.
  • Users find the complex reports and interface of NetSuite challenging, leading to time-consuming navigation and customization.
  • Users find missing features in NetSuite, such as integration issues and inadequate project functionalities frustratingly limiting.
  • Users find the limited customization options of NetSuite frustrating, hindering their ability to tailor the system effectively.
  • Users find NetSuite's interface not user-friendly, with complex configurations and a challenging report creation process.

What Are Recent G2 Reviews of NetSuite?

What Are G2 Users Discussing About NetSuite?

FieldAware by GPS Insight

Time is money, and Field Service Management by GPS Insight helps you hold onto both. Easy customer intake/management and flexible scheduling tools allow you to be as efficient in dispatching emergency jobs as you are in scheduling routine work. Web and mobile applications keep your office team connected to your field teams in real time and ensure your technicians have full access to their schedules, estimates, and work orders. Get paid before even leaving the job site with in-field payment processing – and let a QuickBooks Online sync handle the data entry for you.   See for yourself with a 14-day risk-free trial how we can help get you off paper, out of spreadsheets, and into a streamlined, automated workflow.

Average Rating: 4.3/5.0

Total Reviews: 33

How Do G2 Users Rate FieldAware by GPS Insight?

  • Has the product been a good partner in doing business?: 7.6/10 (Category avg: 9.0/10)
  • Roles: 9.0/10 (Category avg: 8.7/10)
  • Analytics: 8.6/10 (Category avg: 8.4/10)
  • Location: 9.6/10 (Category avg: 8.5/10)

Who Is the Company Behind FieldAware by GPS Insight?

  • Seller: GPS Insight
  • Year Founded: 2004
  • HQ Location: Scottsdale, AZ
  • Twitter: @gpsinsight
    2,825 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    259 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Construction, Glass, Ceramics & Concrete
  • Company Size: 76% Small, 27% Medium

What Are Recent G2 Reviews of FieldAware by GPS Insight?

What Are G2 Users Discussing About FieldAware by GPS Insight?

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Contractor+

Contractor+ is more than just software; it's a comprehensive operating system tailored specifically for home service contractors. At its core, Contractor+ is designed to be the digital backbone of a contracting business, enabling seamless operations and driving growth. Our platform provides an all-encompassing suite of tools that empowers contractors to unify their teams, ensuring everyone is aligned and working efficiently. With Contractor+, impressing clients becomes second nature, thanks to professional and precise estimating capabilities that utilize real-time, localized data for labor, materials, equipment, and assemblies. This ensures that quotes are not only competitive but also accurate, reducing overhead and increasing your margins on every job. But the benefits don't stop there. Our streamlined scheduling and followup reminders ensure that no job or appointment falls through the cracks, while our simplified invoicing system makes billing and payments a breeze. In essence, Contractor+ is more than just another CRM or app for contractors; it's a transformative solution that redefines how contractors operate, save time, and expand their businesses. It's the silent partner every home service contractor needs, offering unparalleled support, insights, and efficiency at every step - at a very fair price that won't break the bank.

Average Rating: 4.6/5.0

Total Reviews: 150

How Do G2 Users Rate Contractor+?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.0/10)
  • Roles: 9.1/10 (Category avg: 8.7/10)
  • Analytics: 8.6/10 (Category avg: 8.4/10)
  • Location: 8.6/10 (Category avg: 8.5/10)

Who Is the Company Behind Contractor+?

  • Seller: Contractor Plus, Inc.
  • Year Founded: 2020
  • HQ Location: Orlando, US
  • Twitter: @cplusapp
    1,840 Twitter followers
  • LinkedIn® Page: linkedin.com
    790 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner
  • Top Industries: Construction
  • Company Size: 91% Small

What Do G2 Reviewers Say About Contractor+?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Contractor+, praising its seamless integration and intuitive setup process.
  • Users love the easy project tracking and customizable features of Contractor+, enhancing their business efficiency and communication.
  • Users find the easy setup of Contractor+ highly beneficial, streamlining project management from day one.
  • Users love the easy estimating process in Contractor+, streamlining bids, management, and offering great customer support.
  • Users appreciate the hassle-free setup of Contractor+, making invoicing and project management a breeze.
Cons
  • Users find that improvement is needed for data integration and pricing, impacting the overall experience with Contractor+.
  • Users feel the cost issues of Contractor+ are high, particularly regarding upgrades and feature access.
  • Users find the pricing of Contractor+ to be high and hope for improvements in affordability.
  • Users find the learning curve steep for beginners due to the complexity of Contractor+'s many features.
  • Users find the feature limitations of Contractor+ frustrating, especially the lack of Zapier integration and change order processing.

What Are Recent G2 Reviews of Contractor+?

Zapium

Zapium an AI and IoT powered maintenance management software suite that helps facilities and their contractors achieve the next level of efficiency, transparency, and operational effectiveness with our software products. The outcome is reduced downtime and operational costs. Our software suite consists of- - CMMS (https://www.zapium.com/software/cmms/) - Field Service Management (https://www.zapium.com/software/field-service-management/) - Facility Maintenance (https://www.zapium.com/software/facilities-maintenance-management/) - Asset Management (https://www.zapium.com/software/asset-management/)

Average Rating: 5.0/5.0

Total Reviews: 158

How Do G2 Users Rate Zapium?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.0/10)
  • Roles: 9.9/10 (Category avg: 8.7/10)
  • Analytics: 9.7/10 (Category avg: 8.4/10)
  • Location: 9.6/10 (Category avg: 8.5/10)

Who Is the Company Behind Zapium?

  • Seller: Zapium
  • Company Website:
  • Year Founded: 2021
  • HQ Location: Irving, Texas
  • Twitter: @ZapiumHQ
  • LinkedIn® Page: www.linkedin.com
    17 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Facilities Services, Financial Services
  • Company Size: 8% Small, 6% Medium

What Do G2 Reviewers Say About Zapium?

AI-generated summary from verified user reviews

Pros
  • Users value the maintenance efficiency of Zapium, enjoying automated scheduling that reduces unexpected equipment failures.
  • Users appreciate the task management automation of Zapium, enhancing efficiency in scheduling and tracking maintenance tasks.
  • Users find the efficient asset management of Zapium streamlines work order processes and enhances tracking capabilities.
  • Users value the automation of preventive maintenance scheduling, minimizing unexpected equipment failures and enhancing reliability.
  • Users value the effective cost tracking capabilities of Zapium, making management and monitoring seamless and efficient.
Cons
  • Users express the need for customized reports in Zapium to enhance their reporting capabilities and meet specific requirements.
  • Users feel that Zapium suffers from inadequate reporting options, lacking the customizable features they require for effective analysis.
  • Users suggest that the custom alerts and notifications of Zapium need to be improved for better usability.
  • Users note that custom alerts and notifications in Zapium are lacking, seeking more options for better customization.
  • Users express a need for customized reports in Zapium, citing that current reporting features are inadequate.

What Are Recent G2 Reviews of Zapium?

What Are G2 Users Discussing About Zapium?

ServiceBox

ServiceBox is the leader in Field Service Management. No matter what industry you work in, ServiceBox’s software and app can help you run a more efficient business and increase your bottom line. ServiceBox was originally designed for the Plumbing and Heating (HVAC) industry, but over the years we've grown to become a full feature software for service companies of all industries. This includes electrical contractors, HVAC contractors, plumbing contractors, duct cleaning companies, security companies, water treatment companies, industrial maintenance companies, heavy-duty mechanics, pest control companies, roofing contractors, handyman services, and carpenters. ServiceBox allows these companies to manage their business workflow of Quoting, Work Orders, Scheduling, Maintenance, Invoicing, Payments, Timesheets, and Accounting Integration. WOW YOUR CUSTOMERS Our Customer Information Management Software allows you to create a great customer experience that will increase your repeat business. STREAMLINE YOUR WORKFLOW MANAGEMENT ServiceBox is a powerful cloud-based job management software system designed to streamline and track all processes from the initial quote, through to final invoicing. TIME TRACK WITH EASE Record labour on the go, your field team can simply track their time on the job from their phone or device, and the data flows through to their timesheet. GET PAID FASTER Create quotes and invoices quickly and send them to your customers instantly. You can even sync with your account software QuickBooks, QuickBooks Online, and Sage 50. MAXIMIZE EFFICIENCY Say goodbye to paper-shuffling between teams, wasted admin hours, and time-consuming paper schedules. With ServiceBox you’ll be able to maximize your billable hours, minimize risks such as missed invoices and enhance customer service opportunities.

Average Rating: 4.9/5.0

Total Reviews: 14

How Do G2 Users Rate ServiceBox?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.0/10)
  • Roles: 9.8/10 (Category avg: 8.7/10)
  • Analytics: 9.5/10 (Category avg: 8.4/10)
  • Location: 7.9/10 (Category avg: 8.5/10)

Who Is the Company Behind ServiceBox?

  • Seller: Jobbox Software
  • Year Founded: 2012
  • HQ Location: Regina, SK
  • Twitter: @getservicebox
    77 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    20 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Construction
  • Company Size: 100% Small

What Are Recent G2 Reviews of ServiceBox?

What Are G2 Users Discussing About ServiceBox?

BuildOps

BuildOps is an all-in-one operations platform for commercial MEP contractors—HVAC, mechanical, refrigeration, electrical, and plumbing—bringing dispatch, estimating, invoicing, service, projects, and reporting into one system. A single source of truth unifies office and field data, metrics, and work history. Projects flow seamlessly into service: as-built equipment becomes asset records that power service agreements, scheduling, dispatch, billing, and documentation. Smarter scheduling comes from a live planning board with technician skills, certifications, location, and availability—plus intelligent recommendations and drag-and-drop dispatch to handle emergencies, multi-day work, and long-term planning. Field teams stay audit-ready with photos, videos, and PDFs attached directly to quotes, invoices, and assets, while automated workflows keep work orders, customer data, and billing in sync across project and service. The result: predictable maintenance, stronger recurring revenue, protected margins, and a end-to-end support from the building phase to ongoing service.

Average Rating: 4.1/5.0

Total Reviews: 74

How Do G2 Users Rate BuildOps?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.0/10)
  • Roles: 7.3/10 (Category avg: 8.7/10)
  • Analytics: 7.8/10 (Category avg: 8.4/10)
  • Location: 7.0/10 (Category avg: 8.5/10)

Who Is the Company Behind BuildOps?

  • Seller: BuildOps
  • Company Website:
  • Year Founded: 2018
  • HQ Location: Santa Monica, CA 90404, US
  • Twitter: @GoBuildOps
    502 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    616 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Construction
  • Company Size: 47% Small, 42% Medium

What Do G2 Reviewers Say About BuildOps?

AI-generated summary from verified user reviews

Pros
  • Users find BuildOps to be incredibly easy to use, significantly enhancing operational efficiency and dispatching capabilities.
  • Users praise the exceptional customer support of BuildOps, highlighting responsiveness and helpfulness in enhancing their experience.
  • Users value the extensive features of BuildOps, enhancing workflow and overall efficiency in their daily tasks.
  • Users value the centralization of BuildOps, enabling seamless collaboration and easy access for both office and field teams.
  • Users appreciate the effective job management features of BuildOps, enhancing organization and tracking for seamless operations.
Cons
  • Users feel that improvement is needed in the PO module and audit/version control features for better functionality.
  • Users struggle with the learning curve of BuildOps, finding the platform unintuitive and challenging for techs to adapt.
  • Users find the limited features of BuildOps particularly frustrating, affecting overall usability and integration with their needs.
  • Users report frequent update issues causing delays, unclear changes, and limitations in data input and system integration.
  • Users express concerns about limited customization in BuildOps, affecting usability and integration with existing systems.

What Are Recent G2 Reviews of BuildOps?

What Are G2 Users Discussing About BuildOps?

ServiceTrade

ServiceTrade is the software platform that helps commercial HVAC, mechanical, and fire contractors grow their profits. During a persistent skilled labor shortage, contractors use ServiceTrade to control the costly chaos of on-demand work and effectively deliver contract commitments. ServiceTrade streamlines service and project operations to reduce administrative costs, optimizes field performance to increase revenue per technician, and boosts sales and client retention to grow margins. Over 1,300 commercial contractors trust ServiceTrade’s 11+ years of experience to help them manage over 13 million assets and invoice over $7.5 billion in revenue annually.

Average Rating: 4.5/5.0

Total Reviews: 59

How Do G2 Users Rate ServiceTrade?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.0/10)
  • Roles: 8.3/10 (Category avg: 8.7/10)
  • Analytics: 8.3/10 (Category avg: 8.4/10)
  • Location: 8.3/10 (Category avg: 8.5/10)

Who Is the Company Behind ServiceTrade?

  • Seller: ServiceTrade
  • Year Founded: 2012
  • HQ Location: Durham, NC
  • Twitter: @ServiceTrade
    630 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    238 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Construction, Facilities Services
  • Company Size: 44% Small, 41% Medium

What Are Recent G2 Reviews of ServiceTrade?

What Are G2 Users Discussing About ServiceTrade?

ArcGIS Field Maps

ArcGIS Field Maps is a comprehensive mobile application designed to enhance field operations by integrating data-driven maps and mobile forms. It enables field workers to efficiently collect and edit data, locate assets and information, and share their real-time locations. Built on the ArcGIS platform, it ensures seamless data sharing between field and office personnel, promoting consistency and accuracy across the organization. Key Features and Functionality: - Streamlined Field Workflows: Consolidates various field tasks into a single app, replacing paper-based processes and disparate tools. Users can configure the app to match specific workflows, providing preconfigured maps and forms on mobile devices for accurate and efficient task completion. - Empowered Mobile Workforce: Offers secure, 24/7 access to organizational ArcGIS maps, ensuring field workers have the most current information. The app allows for easy asset location, data annotation, and sharing of findings, even in offline environments. - Real-Time Data Access: Enhances data accuracy by eliminating errors from manual transcription and transfer. New or updated data is automatically integrated into the ArcGIS system, making it accessible organization-wide. - Transparency in Field Activities: Provides real-time location awareness of field personnel, enabling quick adaptation to changing circumstances. Location tracking analysis verifies work details and identifies movement patterns to optimize efficiency. - Quick and Easy Deployment: Available for download from major app stores, the app supports multiple capabilities in one download. Its intuitive design allows field workers to become productive with minimal training. Primary Value and User Solutions: ArcGIS Field Maps addresses the challenges of managing field operations by providing a unified platform that enhances efficiency, accuracy, and collaboration. By integrating various field tasks into a single application, it reduces the complexity and errors associated with traditional methods. The app ensures that field workers have up-to-date information and tools, leading to improved decision-making and operational transparency. Its seamless integration with the ArcGIS platform allows organizations to maintain consistent data across all departments, bridging the gap between field and office operations.

Average Rating: 4.3/5.0

Total Reviews: 47

How Do G2 Users Rate ArcGIS Field Maps?

  • Has the product been a good partner in doing business?: 8.0/10 (Category avg: 9.0/10)
  • Roles: 6.7/10 (Category avg: 8.7/10)
  • Analytics: 8.3/10 (Category avg: 8.4/10)
  • Location: 8.3/10 (Category avg: 8.5/10)

Who Is the Company Behind ArcGIS Field Maps?

  • Seller: Esri
  • Year Founded: 1969
  • HQ Location: Redlands, CA
  • Twitter: @Esri
    188,738 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    7,396 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Utilities, Environmental Services
  • Company Size: 58% Medium, 38% Small

What Do G2 Reviewers Say About ArcGIS Field Maps?

AI-generated summary from verified user reviews

Pros
  • Users value the easy field data management in ArcGIS Field Maps, simplifying mapping and syncing processes.
  • Users commend the ease of use of ArcGIS Field Maps for field visits and data capture.
  • Users find the easy access for field visits and data capture with ArcGIS Field Maps to be highly beneficial.
  • Users find the real-time data synchronization with ArcGIS Online enhances field data capturing and mapping efficiency.
Cons
  • Users experience connectivity issues that hinder performance, especially during large data transmission and require stable internet access.
  • Users find the learning curve steep, especially with high costs and challenges during data transmission.
  • Users find the high subscription cost of ArcGIS Field Maps challenging for newcomers, impacting their overall experience.

What Are Recent G2 Reviews of ArcGIS Field Maps?

What Are G2 Users Discussing About ArcGIS Field Maps?

NuovoTeam

NuovoTeam is an all-in-one employee app that helps organizations track and monitor their non-desk workers and field force. NuovoTeam facilitates employee productivity tracking, chat communication, walkie talkie (Push to Talk) and collaboration across your workforce. Monitor employee location, employee work hours with clock-in, clock-out, track work status and assign tasks, enable organization-wide unified contact management and make way for communication with VoIP calling, instant messaging, video calling and group chats. NuovoTeam Newsfeed and broadcast messaging can also be effectively used for HR and crisis communication. NuovoTeam is ideal for organizations for Non-Desk Workers and Frontline Workers across Logistics & Transport, Healthcare, Construction, Manufacturing, Remote Teams, First Responders and Oil & Gas Industry. NuovoTeam is available for Android and iOS.

Average Rating: 4.5/5.0

Total Reviews: 35

How Do G2 Users Rate NuovoTeam?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.0/10)
  • Roles: 9.4/10 (Category avg: 8.7/10)
  • Analytics: 9.2/10 (Category avg: 8.4/10)
  • Location: 9.6/10 (Category avg: 8.5/10)

Who Is the Company Behind NuovoTeam?

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 49% Small, 43% Medium

What Do G2 Reviewers Say About NuovoTeam?

AI-generated summary from verified user reviews

Pros
  • Users value the instant and crystal-clear voice communication of NuovoTeam, empowering teams and enhancing collaboration.
Cons
  • Users express frustration over the limited options for rugged devices with NuovoTeam, restricting its usability in certain work environments.
  • Users find the mobile limitations of NuovoTeam frustrating, especially for those using rugged devices in the field.

What Are Recent G2 Reviews of NuovoTeam?

What Are G2 Users Discussing About NuovoTeam?

Geopointe

Geopointe is the leading geolocation solution built exclusively for Salesforce. Turn your CRM data into actionable territory maps, optimized routes, and smarter field execution—without leaving Salesforce. Sales teams use Geopointe to: Visualize accounts, leads, and opportunities on interactive maps Optimize routes and reduce drive time Plan territories with precision Improve field productivity and pipeline coverage Managers gain real-time visibility into field activity, while admins and developers get powerful, flexible configuration options directly inside Salesforce. Trusted by companies around the world, Geopointe helps revenue teams work smarter in the field and close more business. Start a free 15-day trial on the Salesforce AppExchange and see your data on the map in minutes.

Average Rating: 4.2/5.0

Total Reviews: 275

How Do G2 Users Rate Geopointe?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.0/10)
  • Roles: 8.4/10 (Category avg: 8.7/10)
  • Analytics: 8.5/10 (Category avg: 8.4/10)
  • Location: 8.9/10 (Category avg: 8.5/10)

Who Is the Company Behind Geopointe?

  • Seller: Ascent Cloud
  • Company Website:
  • Year Founded: 2020
  • HQ Location: Detroit, US
  • Twitter: @ascent_cloud
    59 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    77 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Salesforce Admin
  • Top Industries: Non-Profit Organization Management, Financial Services
  • Company Size: 46% Medium, 39% Small

What Do G2 Reviewers Say About Geopointe?

AI-generated summary from verified user reviews

Pros
  • Users value Geopointe's efficient mapping features, enabling easy route mapping, heat maps, and streamlined store locator searches.
  • Users value the customization options in Geopointe, particularly for efficient route mapping and heat map updates.
  • Users find ease of learning with Geopointe, benefiting from quick setup and user-friendly features like heat maps.
  • Users find the ease of setup in Geopointe highly convenient, enabling quick start to utilizing the product.
  • Users value the ease of use of Geopointe, making route mapping and updates simple and efficient.
Cons
  • Users experience app bugs with Geopointe, leading to frustration as functionalities frequently fail to work as expected.
  • Users often face app instability with Geopointe, as many features do not function as expected.
  • Users find difficult learning curves with Geopointe, making it challenging to fully utilize the software's capabilities.
  • Users face email issues with renewal notices being filtered to spam, causing missed deadlines and inflexible policies.
  • Users note that improvement is needed in Geopointe's performance and usability for a smoother experience.

What Are Recent G2 Reviews of Geopointe?

What Are G2 Users Discussing About Geopointe?

Operix

Operix is a field operations platform built to accelerate the businesses of specialty contractors - empowering contractors to quickly and easily complete their projects - at scale. With Operix, contractors can combine field operations with accounting systems and automate the information back to the office. From local shops to multi-state organizations, Operix allows you to manage your resources, jobs and customer experience from a single location.

Average Rating: 4.8/5.0

Total Reviews: 29

How Do G2 Users Rate Operix?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.0/10)
  • Roles: 8.5/10 (Category avg: 8.7/10)
  • Analytics: 8.2/10 (Category avg: 8.4/10)
  • Location: 8.9/10 (Category avg: 8.5/10)

Who Is the Company Behind Operix?

  • Seller: Operix
  • Year Founded: 2007
  • HQ Location: Boston, Massachusetts
  • Twitter: @IFSCore
    75 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    63 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Construction
  • Company Size: 55% Medium, 45% Small

What Are Recent G2 Reviews of Operix?

Mapsly

Mapsly is a CRM-native field sales and field service software that combines route optimization, territory management, and sales mapping for field teams. Mapsly supports multi-day and multi-user route optimization, making it ideal for growing field teams managing complex territories, overnight trips, and coordinated schedules. 🚗 Advanced Route Optimization - Multi-day, multi-user route optimization for entire teams in one run - Truck-aware navigation for commercial vehicles - Long-haul routes with overnight stops - Routing-aware calendar with travel times - Visit scenario modeling - Up to 1,000 stops per optimized route Mapsly helps field sales reps and field service teams reduce drive time, increase visit capacity, and improve route efficiency. 🗺️ Interactive Maps & Prospecting - Interactive CRM-powered map with customizable markers, labels, and pop-ups - Sales prospecting and lead mapping via local business search - Visual territory management with auto-assignment by custom criteria - 50,000+ US Census demographic layers (US only) - Weighted heat maps and isochrones - Embeddable and shareable interactive maps for teams, partners, and customer portals Teams can explore customer data on the map, identify nearby prospects, analyze territories, and share interactive maps across their organization and with partners. 📍 Field Execution & Check-In - Configurable check-ins with geofencing - Real-time location tracking and movement history - Adaptive mobile forms with conditional logic - Photo, signature, and document capture from the field - Mobile apps for iOS and Android - Real-time CRM data sync Field reps can plan routes, check in on-site, complete forms, and automatically sync activities with the CRM — eliminating manual administrative work. 🔗 CRM Integration & Data Sync Mapsly works as a CRM-native platform that synchronizes accounts, contacts, deals, tickets, and custom objects in real time. Teams can manage routes, territories, prospecting, and field visits directly on top of their CRM data. Mapsly integrates with HubSpot, Salesforce, Pipedrive, Zoho CRM, Microsoft Dynamics 365, Zendesk, Thryve, monday.com, Airtable, Smartsheet, and Google Sheets. ⚙️ No-Code Automation Mapsly includes a powerful no-code automation suite that triggers workflows based on location visits, form submissions, or CRM updates — helping automate field operations without engineering resources. 🔐 Enterprise-Grade Security Mapsly is SOC 2 Type II certified, GDPR compliant, and HIPAA compliant, supporting organizations that require strong data security and regulatory compliance. 🏆 Trusted by 3,000+ Teams Worldwide Mapsly serves B2B sales operations, field service organizations, and revenue teams across industries including SaaS, automotive, pharma, real estate, retail execution, distribution, professional services, and consumer goods. 🚀 Onboarding & Support Every Mapsly subscription includes: - 24/7 live chat support - Free implementation services - Live training sessions - Custom automation built for you at no cost Mapsly is ideal for field sales teams, field service operations, and multi-location businesses that need advanced route planning, CRM-integrated mapping, territory management, and scalable field team management.

Average Rating: 4.2/5.0

Total Reviews: 55

How Do G2 Users Rate Mapsly?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.0/10)
  • Roles: 5.8/10 (Category avg: 8.7/10)
  • Analytics: 6.8/10 (Category avg: 8.4/10)
  • Location: 6.3/10 (Category avg: 8.5/10)

Who Is the Company Behind Mapsly?

Who Uses This Product?

  • Top Industries: Automotive, Manufacturing
  • Company Size: 64% Small, 36% Medium

What Do G2 Reviewers Say About Mapsly?

AI-generated summary from verified user reviews

Pros
  • Users find Mapsly easy to use, enabling quick check-ins and efficient account management with minimal instruction.
  • Users appreciate the excellent customer support from Mapsly, which includes quick responses and custom solutions.
  • Users value the user-friendly interface of Mapsly, making location checks and account management quick and efficient.
  • Users appreciate the seamless CRM integration of Mapsly, enhancing efficiency and productivity for field teams.
  • Users appreciate the mapping capabilities of Mapsly, enabling efficient routes and effective data communication for sales teams.
Cons
  • Users find the learning curve steep due to the complexity and technicality of Mapsly's many features.
  • Users report mapping issues with Mapsly, including slow loading times and redundant features that hinder workflow efficiency.
  • Users experience slow performance with Mapsly, especially when handling large data volumes on lower-end devices.
  • Users experience slow loading times with Mapsly, especially when location services are inactive, hindering workflow efficiency.
  • Users find the difficult setup of Mapsly challenging, requiring hands-on training to fully acclimate to the system.

What Are Recent G2 Reviews of Mapsly?

FieldRoutes, a ServiceTitan company

Grow quickly, scale smartly, and serve your customers relentlessly with FieldRoutes™ Cloud-based, mobile solutions for field service operations. FieldRoutes is headquartered in McKinney, TX, and serves over 1,700 field service companies. Whether your business is lawn care, pest control, pool service, or anything in between, FieldRoutes has the tools to simplify your process, make life easier for your team, and help you run a more efficient and profitable operation. Crush your competition, provide top-notch service, and streamline your entire operation with simple, time-saving tools that deliver the goods. Acquire new customers and drive more sales with our integrated marketing services. Track, manage, and nurture prospects with powerful lead progression tools. Modernize your business and shave hours off your day with automation functionality that reduces time spent on the road, makes scheduling a snap, and automates tedious manual processes. Get paid faster and reduce delinquencies with automated follow-ups, an easy-to-use customer portal, and integrated payment solutions. Quickly view your true ROI with real-time numbers and interactive dashboards that help you make data-driven decisions that impact your business. And that’s just the beginning. FieldRoutes has everything you need, and then some, to help transform your business into a lean, mean, profit-generating machine. Our in-house, dedicated U.S. customer support team is available at no charge and ready to answer any question you may have. Our integration team is widely praised by our clients and does everything they can to make your transition to FieldRoutes as quick and painless as possible. We handle everything—from data conversions to training—to get you and your team up and running with no downtime and zero issues. And our pricing—like our software—is simple, straightforward, and above all, fair. Regardless of your immediate needs and long-term objectives, our entire team is here to support your efforts and help you get there. If you’re frustrated with your current solution or are looking for a way to achieve more, consider joining the growing number of field service companies that rely on FieldRoutes every day to provide the solutions needed to achieve the next level of success.

Average Rating: 4.4/5.0

Total Reviews: 266

How Do G2 Users Rate FieldRoutes, a ServiceTitan company?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.0/10)
  • Roles: 6.7/10 (Category avg: 8.7/10)
  • Analytics: 5.8/10 (Category avg: 8.4/10)
  • Location: 2.5/10 (Category avg: 8.5/10)

Who Is the Company Behind FieldRoutes, a ServiceTitan company?

  • Seller: ServiceTitan
  • Year Founded: 2012
  • HQ Location: Glendale, CA
  • Twitter: @ServiceTitan
    4,766 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    3,381 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, Office Manager
  • Top Industries: Consumer Services, Environmental Services
  • Company Size: 62% Small, 29% Medium

What Do G2 Reviewers Say About FieldRoutes, a ServiceTitan company?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the easy scalability and smart routing, enhancing operations with intuitive tools and efficient mapping.
  • Users appreciate the ease of use of FieldRoutes, enabling quick onboarding and efficient operation scaling.
  • Users praise the easy implementation of FieldRoutes, facilitating a swift onboarding and operational scaling process.
  • Users appreciate the easy integration with onboard tools, facilitating quick scaling and efficient operations.
  • Users appreciate the easy scalability and intuitive features of FieldRoutes, enhancing their operational efficiency significantly.
Cons
  • Users find the difficult training process challenging, relying heavily on self-learning with minimal support provided.
  • Users find the learning curve steep due to sparse training and reliance on self-learning for the tools.
  • Users experience poor customer support, with slow response times and inadequate training resources for the tools.
  • Users find the customer support slow and unhelpful, with inadequate training leaving them to learn independently.

What Are Recent G2 Reviews of FieldRoutes, a ServiceTitan company?

Service Geeni

What is Service Geeni? Service Geeni is a modern, asset-centric service management platform built for businesses that manage, maintain, service, or repair equipment in the field or across multiple customer sites. Unlike traditional job-based systems, Service Geeni places the asset at the centre of operations, giving teams full visibility over service history, preventive maintenance, parts usage, engineer activity, and performance trends. By bringing scheduling, asset tracking, stock control, invoicing, mobile workflows, and reporting into one system, Service Geeni helps organisations streamline service delivery, reduce admin, and make smarter operational decisions. Who Uses Service Geeni? Service Geeni is designed for businesses operating in asset-heavy service industries, including: Materials handling and warehouse automation Medical equipment servicing Catering equipment maintenance Ground support equipment (GSE) Manufacturing and industrial servicing Construction equipment maintenance It’s commonly used by field service teams, service managers, operations directors, engineers, stock and warehouse teams, and finance departments who need connected workflows across service delivery and customer billing. Key Features of Service Geeni Service Geeni offers an extensive toolkit to support service operations, including: Job scheduling and dispatch management AI-powered route planning to improve travel efficiency Skills-based engineer matching to increase first-time fix rates Asset tracking and full service history Automated preventive maintenance scheduling Stock and parts management Customer invoicing and billing tools Mobile-first engineer workflows Real-time KPI dashboards and reporting Why Businesses Choose Service Geeni Service Geeni is built to help service organisations reduce downtime, improve customer communication, and gain full transparency over their operations. With live data, automation, and intelligent scheduling tools, teams can work faster, reduce manual processes, and deliver a more consistent service experience. Ultimately, Service Geeni enables businesses to operate more efficiently, increase profitability, and provide a professional, data-driven service model that scales.

Average Rating: 4.0/5.0

Total Reviews: 20

How Do G2 Users Rate Service Geeni?

  • Has the product been a good partner in doing business?: 5.0/10 (Category avg: 9.0/10)
  • Roles: 7.1/10 (Category avg: 8.7/10)
  • Analytics: 5.8/10 (Category avg: 8.4/10)
  • Location: 5.0/10 (Category avg: 8.5/10)

Who Is the Company Behind Service Geeni?

Who Uses This Product?

  • Top Industries: Mechanical or Industrial Engineering
  • Company Size: 55% Small, 40% Medium

What Do G2 Reviewers Say About Service Geeni?

AI-generated summary from verified user reviews

Pros
  • Users value the innovative features of Service Geeni, enabling expansion and improved efficiency with AI integration.
  • Users value the feature-rich options of Service Geeni, facilitating expansion and improved efficiency in their tasks.
Cons
  • Users report that improvement is needed as service tickets respond slowly and the system lacks intuitiveness.
  • Users find the learning curve steep with Geeni, as the system can be unintuitive and support slow to respond.
  • Users often experience poor support with slow ticket responses and a non-intuitive system, complicating their experience.

What Are Recent G2 Reviews of Service Geeni?

Inia Debnath
ID
Researched and written by Inia Debnath
Updated