--- title: ArcGIS Field Maps Reviews meta_title: 'ArcGIS Field Maps Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 52 reviews by the users' company size, role or industry to find out how ArcGIS Field Maps works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 52 scale: '5' date_modified: '2026-09-22' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service ---

ArcGIS Field Maps Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

Perceived Cost

$$$$$

User Insights

Average based on 52 real user reviews.

Implementation Time

4 months

Perceived Cost

$$$$$
Ravi K.
RK
Ravi K.
Beat Trainer
Mid-Market (51-1000 emp.)
"Features and uses"
5/5
What do you like best about ArcGIS Field Maps?

Easy to use during the field visit, mapping planning and capturing field data is easy, it's also sync with ArcGIS Online. Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Field Maps?

Subscription cost is high and not easy for new users, some issues facing during large data transmission and also requires a good internet connection. Review collected by and hosted on G2.com.

PARVEJ A.
PA
PARVEJ A.
Software Trainee
Enterprise (> 1000 emp.)
"Real time data collection"
4/5
What do you like best about ArcGIS Field Maps?

Real-time Data Collection: Field Maps enables users to collect point data in the field using mobile devices, ensuring that information is up-to-date and accurate.

Offline Data Collection: Users can collect point data in areas with no internet connectivity, and the data is synchronized when a connection is restored.

Custom Forms: Field Maps allows you to create custom forms for data collection, ensuring that you capture relevant information for each point.

GPS Integration: The app integrates with GPS technology, providing accurate location information for each point collected in the field.

Efficient Navigation: Field Maps provides tools for efficient navigation to points of interest, optimizing fieldwork workflows.

Data Visualization: The collected point data can be visualized on maps, allowing users to analyze and interpret spatial patterns easily. Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Field Maps?

One disadvantage of ArcGIS Field Maps is that it requires a consistent and reliable internet connection for optimal functionality. If you are working in remote areas or locations with poor connectivity, it may affect the real-time data synchronization and mapping capabilities of the application.

1-Not to use deep customisation.

2- Real time data sync in offline mode Review collected by and hosted on G2.com.

ML
Manuel L.
GIS Specialist
Mid-Market (51-1000 emp.)
"Excellent data collection tool"
5/5
What do you like best about ArcGIS Field Maps?

It integrates our databases with offline data collection abilities for cohesive and streamline data management and post production. For our archaeological company, it allows us to convert older maps into basemaps to relocate historic sites. Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Field Maps?

Can be buggy at times. Does require ArcGIS online subscription to operate but that is standard practice for most ESRI products. It is constantly improving, especially since the days of Collector. Review collected by and hosted on G2.com.

Verified User in Civil Engineering
UC
Verified User in Civil Engineering
Small-Business (50 or fewer emp.)
"ArcGIS Field Maps: A Powerful Ally in Fieldwork Efficiency"
3.5/5
What do you like best about ArcGIS Field Maps?

ArcGIS Field Maps has been a game-changer for my fieldwork. I love how it smoothly syncs with the ArcGIS platform, making data collection and mapping a breeze. The offline mode has saved me in remote areas, ensuring I can work seamlessly. What stands out for me are the customizable forms and real-time collaboration features, adding a personalized touch to my field experience. It's become my go-to for efficient, data-driven decision-making in the field. Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Field Maps?

While ArcGIS Field Maps is impressive, I've encountered occasional glitches in the app's interface, causing minor disruptions during fieldwork. The learning curve for advanced features can be steep, requiring extra time to master. Additionally, the app's dependency on a stable internet connection for certain functions can be limiting in areas with poor connectivity. Despite these drawbacks, the overall benefits outweigh the challenges, making it an essential tool for my field mapping needs. Review collected by and hosted on G2.com.

AY
amjad y.
GIS Analyst
Business partner of the seller or seller's competitor, not included in G2 scores.
"wish survey 123 options included in Field maps"
4/5
What do you like best about ArcGIS Field Maps?

auto create smart forms and ease of data collection Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Field Maps?

having to create too many fields for a layer in order to use smart forms Review collected by and hosted on G2.com.

Verified User in Environmental Services
UE
Verified User in Environmental Services
Small-Business (50 or fewer emp.)
"Dependable and easy to learn"
3.5/5
What do you like best about ArcGIS Field Maps?

Collector is easy for anyone to pick up for collecting field data. Seamless integration with other ArcGIS software. Easy to share surveys with coworkers and to set up new surveys. Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Field Maps?

Can be costly for a small team with low funding. If on Android, there are two apps which both work fine, but it can be confusing deciding on one to stick with. Difficult to make edits on smartphone (easy to click on the wrong place by mistake). Review collected by and hosted on G2.com.

RM
Richard M.
GIS CAD/Technicain
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Great for collecting GIS data out in the field"
4/5
What do you like best about ArcGIS Field Maps?

Easy to train non-GIS competent members of staff up on its use. I find it very easy to set up templates for surveys through ArcGIS Online which can be reused

The collector app does a job that open source can't fill. We tried looking for free alternatives but the reliability of the collector app/ the arc package was a massive plus. If features are created in ArcGIS Online and distributed to the app, the process can be seamless. Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Field Maps?

There are currently two apps on Android for the collector app. The one which I would advise our consultants to use is the beta app, this really shouldn't be the case anymore.

Collector app is fantastic but you are trapped within ESRI's bubble

Can become costly for a small business when factoring in field worker licenses for use of the app Review collected by and hosted on G2.com.

Darren C.
DC
Darren C.
fiber splicer
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"This software was a Game changer!"
5/5
What do you like best about ArcGIS Field Maps?

Prior to using it there was a huge void in my work field of fiber optics. Using Arcgis drastically made my days easier and more efficient by enabling me to review the entire network by piece instead of only having ability to study little portions of a network with paper prints. Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Field Maps?

There were actually none. I was fully satisfied. Review collected by and hosted on G2.com.

VN
Veronica N.
GIS Manager
Mid-Market (51-1000 emp.)
"Collector for ArcGIS for small spaces"
5/5
What do you like best about ArcGIS Field Maps?

Labels, being able to rotate the map, now being able to accidentally move a point by brushing the screen anymore, I love the photo on the start screen! Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Field Maps?

iPads are hard to see in the bright light in Phoenix, We add non-glare screen protectors, but that also makes the screen dimmer and less sharp. To compound the situation the Collector app gets grayed out when you start editing so it's almost impossible to see where to manually place/move the feature you are editing with respect to the surrounding features on the map, I believe the target area around the cross-hairs is meant to be clear to see so I think you just need to make sure the symbols within the target area do not get grayed out. I do think it's a great idea to gray the map out on the rest of the screen because that will help draw your eye to the focal area that you are editing.

I have attribute-dependent symbology that is meant to change color/shape when you update the feature to say "done" for example. The symbols (assigned in AGOL) don't update automatically. I have to back out of the map, open a different map, then open my map again to force the symbols to redraw. On the other hand the symbols that come through from an MXD that I have published to a map service refresh automatically. So there must be a bug with the redraw of AGOL symbols.

It is very difficult to manually draw and edit polygon vertices. Review collected by and hosted on G2.com.

Verified User in Utilities
AU
Verified User in Utilities
Small-Business (50 or fewer emp.)
"Data Management on the Go"
5/5
What do you like best about ArcGIS Field Maps?

Collector's ability to work on and offline allow our teams to utilize the webmaps we create and perform inspections wherever without worry. Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Field Maps?

The ability to have filtered attributes or multiple selects for attributes would be nice. Having to use multiple apps to get the correct information for some circumstances is cumbersome and inefficient. Review collected by and hosted on G2.com.

Questions about ArcGIS Field Maps? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
•
Last activity about 2 years ago

What is ArcGIS Field Maps used for?

Pricing Insights

Averages based on real user reviews.

Time to Implement

4 months

Perceived Cost

$$$$$
ArcGIS Field Maps Comparisons