Best Experience Management Software - Page 7

How Many Experience Management Software Products Does G2 Track?

Total Products under this Category: 225

Category Stats (Oct 2026)

  • Average Rating: 4.54/5 (↑0.04 vs Sep 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Verint Voice of the Customer (+0.69%) - Among all products in this category, Verint Voice of the Customer recorded the largest rating increase compared to last month

Last updated: October 22, 2026

How Does G2 Rank Experience Management Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 28,800+ Authentic Reviews
  • 225+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Experience Management Software

G2 Grid® for Experience Management Software plotting products by satisfaction and market presence

Highlighted products: Birdeye, Reputation, Qualtrics Market Research, QuestionPro, Resonate CX, Medallia Customer Experience, ReputationStacker, and Experience.com.

Underlying data: [Grid® JSON](https://www.g2.com/categories/experience-management/grids.json?focus%5B%5D=birdeye&focus%5B%5D=reputation&focus%5B%5D=qualtrics-market-research&focus%5B%5D=questionpro&focus%5B%5D=resonate-cx&focus%5B%5D=medallia-customer-experience&focus%5B%5D=reputationstacker&focus%5B%5D=experience-com)

BetterFeedback

BetterFeedback’s vision is to completely transform the way organizations collect and analyze feedback. Our AI-powered tools replace traditional forms, surveys and reviews with dynamic, engaging conversations - conversations that humans will actually want to engage with!

Who Is the Company Behind BetterFeedback?

Billfree Labs Pvt Ltd

Billfree (Billfree Labs Pvt. Ltd.) is a Customer Experience Management (CEM) and retail CRM platform built to help retailers turn one-time buyers into repeat customers. Unlike billing or POS software, Billfree integrates with your existing POS and adds customer intelligence, engagement, and retention on top of every sale. Its PRIO (Post Purchase Revenue Intelligence OS) turns transaction data into actionable opportunities to drive future sales. Key features include: Smart Digital Bills that double as engagement touchpoints Smart CRM to capture and manage customer data WhatsApp Marketing Automation for personalised communication Loyalty & Offers to drive repeat purchases Google Review & Reputation Management Analytics & Customer Insights Built for Indian retail across apparel, footwear, electronics, automotive, QSRs, jewellery, home & living, salons, and D2C, Billfree combines technology with dedicated Retail Growth Consultants.

Who Is the Company Behind Billfree Labs Pvt Ltd?

binds.co

Who Is the Company Behind binds.co?

  • Seller: binds.co
  • Year Founded: 2015
  • HQ Location: Sao Paulo, BR
  • LinkedIn® Page: www.linkedin.com
    25 employees on LinkedIn®

AI can help you find the answers. G2 helps you trust them.

Connect G2 to Claude or ChatGPT for answers grounded in G2's trusted reviews, comparisons, and pricing from real user insights.

How it works

Book a Sponsor

Book a Sponsor finds the brands already sponsoring newsletters in your niche and pitches them for you from its own sending infrastructure. Paste your newsletter URL and it lists the brands that sponsored similar newsletters, finds the person who signs off on sponsorship spend, and drafts the pitch. After checkout it emails 50 new brands a day by default (you set 25 to 100), weekends included, from its own mailboxes and domains, never in your name. A positive reply is introduced to you, or sent to your booking page if you have one, and you close the deal. The first 200 emails are covered by $20 in free credits, then it costs 10¢ per email sent, follow-ups included, invoiced daily at first and weekly after that, never more than $50 at a time. There is no commission, no rev-share and no per-deal fee, and if no sponsor replies in the first 30 days the month is refunded. Operated by Sales.co. Not affiliated with SponsorRadar (sponsorradar.com), the YouTube sponsorship database.

Who Is the Company Behind Book a Sponsor?

  • Seller: Sales.co
  • Year Founded: 2022
  • HQ Location: Newark, US
  • LinkedIn® Page: www.linkedin.com
    11 employees on LinkedIn®

boostCX

boostCX is a comprehensive CX management platform built for organizations that need more than just survey scores. We help businesses listen to customers across every channel, act on feedback in real time, and measure the impact of every improvement. Core capabilities include: -Omnichannel feedback collection - Capture customer sentiment across surveys, email, SMS, phone, and digital channels in one unified platform -Closed-loop alert management - Real-time alerts route customer issues to the right people so nothing falls through the cracks -AI-driven insights - Surface themes, trends, and root causes automatically so your team spends time acting, not analyzing -Advanced reporting and dashboards - Track NPS, CSAT, CES, and custom KPIs across locations, teams, and time periods -Journey-level analysis - Understand the full customer journey, not just individual touchpoints -Contact center integration - Connect CX data with your contact center operations for a complete picture of customer interactions boostCX is designed for mid-market and enterprise organizations across automotive, retail, financial services, healthcare, and hospitality. We combine the depth of enterprise CX platforms with the flexibility and service levels that larger vendors can't match. Based in Canada and serving customers across North America and globally.

Who Is the Company Behind boostCX?

  • Seller: boostCX
  • Year Founded: 2001
  • HQ Location: Burlington, CA
  • LinkedIn® Page: www.linkedin.com
    81 employees on LinkedIn®

Boothlane By EaseMyExpo

Boothlane by EaseMyExpo is a browser-based 3D exhibition stall design and visualisation platform built for exhibitors, exhibition agencies, designers and marketing teams. It helps users move from a reference image or early idea to an editable 3D booth concept before fabrication begins. One of Boothlane’s key features is Image-to-3D, which allows users to upload stall reference images and turn them into editable 3D concepts. The platform also includes 140+ ready event layouts that can be used as starting points for different exhibition requirements. Users can customise stall dimensions, open sides, fascia, branding, graphics, furniture, lighting, decor and other booth elements directly in the browser. Because Boothlane works as a web-based 3D stall design tool, users do not need to install complex desktop software. The platform is designed to run on a mid-range laptop, making it accessible to teams that need to create, review or revise exhibition booth designs without a specialised setup. Boothlane also supports high-resolution renders and cinematic presentation videos, helping teams present stall concepts more clearly during internal reviews and client approvals. Its augmented reality preview allows users to view a proposed exhibition stall in a real-world environment through a phone browser without requiring a separate app. For designers and agencies that already work with other 3D tools, Boothlane supports OBJ and FBX import and export. This makes it possible to bring existing 3D assets into the platform or continue working on Boothlane concepts in compatible 3D applications. Boothlane is designed to simplify the early stages of exhibition stall planning by reducing dependence on repeated static renders and making design changes easier to visualise. It is a design and visualisation platform rather than a replacement for structural engineering or fabrication expertise. Technical detailing, structural checks and final construction remain with the professionals responsible for building the physical stall. Learn more about Boothlane by EaseMyExpo: https://www.easemyexpo.com/

Who Is the Company Behind Boothlane By EaseMyExpo?

Brief First

Brief First is a guest experience page independent restaurants add to their own menu link or table QR code. The free tier gives every guest a way to ask menu questions, share private feedback with management in real time, send praise straight to the kitchen, and raise a hand for their server — no app, no card, no AI. The paid tier adds an AI host that answers menu and allergen questions honestly in any language, gathers guest requests like extra napkins or water, and — when a venue turns it on — relays table orders to staff through a simple in-conversation order pad; Brief First never processes payment. Returning guests can choose to be remembered by marking their own words on the page; nothing is written on their behalf. Restaurant owners get a dashboard showing every piece of feedback and request in real time, plus an assistant that helps draft menu items and specials. Pricing is usage-based and published, with no sales call required.

Who Is the Company Behind Brief First?

CarbonSutra

Carbon footprint estimation for business travel, global hotel stays, vehicles usage, freight and shipments, eCommerce, fuel combustion and electricity consumption using transparent algorithms and latest emission factors through APIs, spreadsheets and MCP servers.

Who Is the Company Behind CarbonSutra?

  • Seller: Contactous Ptd Ltd
  • Year Founded: 2016
  • HQ Location: Singapore, SG
  • Twitter: @contactousapp
    14 Twitter followers
  • LinkedIn® Page: linkedin.com
    4 employees on LinkedIn®

ciopulse

ciopulse is a real-time IT service satisfaction platform built specifically for IT service management (ITSM) teams. Using Net Promoter Score (NPS) micro-surveys triggered the moment a ticket is resolved, ciopulse helps internal IT teams, managed service providers (MSPs), and enterprise ServiceNow customers measure satisfaction, surface detractors instantly, and prove the business impact of IT investments to the rest of the business. Unlike traditional satisfaction surveys that rely on quarterly batch sends, long-form questionnaires, and capture under 5 percent of users, ciopulse fires a single-question NPS survey at the moment of service. The result is a 30 to 60 percent response rate, full per-ticket attribution, and a customer feedback signal IT leaders can actually act on. Every score is linked to the specific ticket, agent, team, and end user, so trends are diagnostic, not just descriptive. The platform integrates natively with ServiceNow, Zendesk, Jira Service Management, BMC Remedy, and Freshservice. A single survey URL works with any ITSM platform that supports configurable email notifications, so ciopulse is genuinely ITSM-agnostic. For ServiceNow customers, ciopulse offers a certified Store app as a ServiceNow Select Partner, ensuring clean installation, automatic upgrades alongside ServiceNow platform releases, and full data residency inside the customer's ServiceNow security envelope. Out of the box, ciopulse delivers three core dashboards every IT leader needs: NPS trend by team and agent, productivity impact measured in minutes of user time lost per issue, and side-by-side benchmark comparisons between internal IT performance and managed service provider performance. PulseAI, the platform's analytics layer, reads every open-text comment and surfaces emerging themes automatically, replacing the manual coding work that traditionally falls on service desk managers. Customer feedback never trains the AI. ciopulse turns IT service satisfaction from a quarterly soft metric into a real-time productivity number that CFOs, CIOs, and IT executives can act on. Founded in 2013 by Dave O'Reardon and headquartered in Melbourne, Australia.

Who Is the Company Behind ciopulse?

Client Glance

Client Glance turns ClickUp work into client portals for agencies. Connect ClickUp, pick the list or folder that holds one client's project, choose the cards that client should see, then add a logo, a brand color and a password. The client opens a link and sees status, progress, deliverables, and time against budget when the agency shows it. There's no ClickUp login and no guest seat. Task descriptions and comments stay off the page until the agency turns them on, and internal @mentions can be stripped from the comments that do show. Clients send requests, which land as ClickUp tasks, and messages, which land in a ClickUp Chat channel on that list or folder. When a task moves in ClickUp, the portal shows it without anyone writing a status update. Pro adds AI digest summaries and scheduled email reports. Agency adds white-label portals and custom domains. Plans start at $20 a month, with 14 days of Pro free and no card.

Who Is the Company Behind Client Glance?

Conectsi

Conectsi is a professional networking platform that helps people and businesses manage their contacts, meetings, events and professional relationships in one place. It combines digital business cards, contact management, CRM tools, meeting planning, events and professional profiles, making it easier to keep track of people you meet and the context behind each connection. Conectsi is built for professionals, teams and businesses that want a simpler way to manage their network, stay in touch and turn new connections into real business opportunities.

Who Is the Company Behind Conectsi?

ConferenceDB

ConferenceDB (conferencedatabase.com) is a free database of conference sponsors, exhibitors and sponsorship prices, founded in 2025 by Ryan Doyle. It lists who sponsors and exhibits at 2,700+ conferences and trade shows, with 125,000+ sponsor and exhibitor listings on their current editions, who is new and who came back from the last edition, and the sponsorship packages and prices organizers publish. Each list is read from the show's own exhibitor directory, sponsor page or prospectus, including the directory platforms shows use (ExpoFP, a2z, Map Your Show and SmallWorldLabs), and is updated daily. Companies are matched to their websites, so a company's events add up on one page. The site shows company-level information only: names, websites, sponsor tiers, booth numbers where a show publishes them and package prices. It does not publish named people's emails or phone numbers. Every list and price is free to read without an account.

Who Is the Company Behind ConferenceDB?

connectSignage

The fastest-growing digital signage platform in the DACH region. With connectSignage, you can create, distribute, and monitor content across all screens—centrally via a single platform, with automated workflows and integrations such as Teams, SharePoint, and Power BI. Used in retail, manufacturing, healthcare, education, services, government agencies, and the food service & hospitality industries. GDPR-compliant, hosted in Germany, 100% Made in Germany. 400+ companies, 15,000+ licenses.

Who Is the Company Behind connectSignage?

Core Enterprise Application - COREEA

CORE Enterprise brings the service desk, onboarding, procurement, assets and facilities into one platform for organizations. Requests move between departments without re-entry, purchase orders are received straight into tracked assets, and regulated teams get CMMC Level 2 and NIST 800-53 assessment built in. CORE is licensed flat for the whole organization, with no per-user or per-agent fees. Run it on your own Windows Server or let WiserEdge host it.

Who Is the Company Behind Core Enterprise Application - COREEA?

Inia Debnath
ID
Researched and written by Inia Debnath
Updated October 5, 2026