What is Expense Management Software?

Expense management software refers to solutions that process, pay, and audit employee-initiated expenses, such as flights, car rental, lodging, meals, laundry, business calls, and shipping of work-related items. This type of software shares some similarities with spend management—which plans and monitors procurement expenses such as raw materials, business services, or investments. Employees can manage expenses in multiple ways, from receipt scanning mobile apps to enterprise software that covers travel policies, approvals, expense tracking, and travel cost management. What Types of Expense Management Software Exist? Some accounting software and ERP systems include basic features for expense management, which are usually insufficient for companies with many mobile employees. These systems can be used to consolidate expense management data but aren’t a good option for expense approvals, tracking, and monitoring. Standalone Standalone expense management software exists separately from other systems. This type of software focuses exclusively on managing expenses and provides little or no functionality for travel management. Vendors usually offer integration with travel management software, ERP systems, and accounting software. Travel and expense Expense management software can be part of travel and expense solutions, either as a separate module or delivered as a package that can only be bought and used as one system. Vendors who provide separate modules or products for travel and expense management also tend to combine them in suites for companies that need both types of features.

What are the Common Features of Expense Management Software?

The following are some core features within expense management software that can help users categorize their expenses, finetune their workflows, and create expense reports, to name a few. Expense reports: To get reimbursed, employees need to create expense reports and provide information on each type of expense, the amount, and the date. Receipts need to be included in expense reporting so that managers and accountants can have proof that the employee spent the money they request reimbursement for. Expense report forms typically have predefined fields that allocate expenses by type, department, or business unit. Expense categories: Companies need to categorize business expenses to better organize company spend, such as travel, office supplies, and team outings, while also optimizing the tracking of these costs. The main categories used by companies are transportation, meals, accommodation, moving expenses, and work-related services (such as business calls or laundry cleaning). Companies also need to differentiate between tax-deductible and non-deductible expenses. According to the IRS, expenses are deductible if they are used for business and work. The portion of the expenses used for personal purposes is usually nondeductible. Sometimes companies may decide to cover some personal expenses to improve employee satisfaction. Approval workflows: Travel expenses need to be approved by managers to be processed and reimbursed. In some cases, accountants also need to approve expenses (for instance, a moving expense of $10,000 will need to be approved by managers and accountants before being processed). To define who needs to approve what types of expenses, expense management software provides workflows for determining the steps of the approval process. Standard approval workflows are usually delivered out of the box but can be modified by companies according to their specific needs. Payment integration: Expense reimbursements are made through money transfers directly to the bank account of the employee. Companies need to manage various types of payments, such as cash advances and partial payments. It is also essential to adjust payments when errors occur and employees are reimbursed the incorrect amount. Since most expense management systems do not provide advanced features for payments, it is critical to integrate with payment gateway software and other payment processing solutions. Analytics: Expenses transactions generate a lot of data that needs to be analyzed to determine inaccuracies and trends. Expense analytics helps managers monitor travel spending at different levels of the company. Accountants also use analytics to forecast future amounts and take them into account when creating budgets. Other expense management software features: Automated Reminders, Credit Card Integrations, Currency Conversion, Itinerary Management, Offline Capabilities, PCI Regulation Compliance, Policy Compliance, Receipt Capture, and Trip Notifications.

What are the Benefits of Expense Management Software?

Decrease travel costs and processing business expenses: Expense management software streamlines the reporting and approval process, which allows companies to easily track employee expenses. This in turn allows organizations to ensure that they are getting the best value from their travel and employee-related expenses. Reduce expense errors: This software automates several of the steps involved in the tracking, reporting, and submitting of expenses, which reduces the amount of human involvement. Even though it’s probably in a company’s best interest to still review work completed throughout the workflow, this automation reduces common errors that are committed by humans. Ensure employee and manager expense-related accountability: The tracking of expenses and the “paper trail” that is created, allows companies to make sure their employees are held accountable for their purchases and that expenses are in compliance with company policies. This feature also helps to prevent employee overspending and unauthorized reimbursements. Facilitate transparency of expense policies for employees, managers, customers, and investors: The reporting and analysis capabilities of this software allow all stakeholders an instantaneous view into employee-related expenses and the policies that they should abide by.

Expense Management Software with Smart Categorization Capabilities

SAP Concur

SAP Concur is a leading cloud-based spend management solution that helps small, medium, and large businesses automate and simplify expense reporting, travel booking, and invoice processing. It’s designed to give organizations better control over their business spend by integrating near real-time data and using AI to audit 100% of transactions. Employees can snap a picture of a receipt, book a business trip, or submit an expense report right from their phone. Meanwhile, finance teams can track spending in real time, automate approvals, and make sure everything follows company policies. Stay organized and save time, cut down errors and keep things moving without getting buried in paperwork. Integrated AI-enabled solutions help you enforce travel and expense policies, stay compliant and make more informed decisions with up to date spend data.

Average Rating: 4.0/5.0

Total Reviews: 7,114

How Do G2 Users Rate SAP Concur?

Has the product been a good partner in doing business?: 8.1/10 (Category avg: 8.9/10)
Workflow: 8.5/10 (Category avg: 8.7/10)
Performance and Reliability: 8.3/10 (Category avg: 8.7/10)
Ease of Creating Expense Reports: 8.5/10 (Category avg: 8.8/10)

Who Is the Company Behind SAP Concur?

Seller: SAP Concur
Company Website:
Year Founded: 1993
HQ Location: Bellevue, WA
LinkedIn® Page: www.linkedin.com
6,562 employees on LinkedIn®

Who Uses This Product?

Who Uses This: Software Engineer, Executive Assistant
Top Industries: Information Technology and Services, Computer Software
Company Size: 55% Large, 36% Medium

What Do G2 Reviewers Say About SAP Concur?

AI-generated summary from verified user reviews

Pros

Users find the interface intuitive and easy to navigate, helping them move through everyday tasks quickly.
Users value expense automation that reduces repetitive data entry and manual work, saving time and effort.
Users appreciate straightforward expense management and easier invoice processing, helping them handle expenses and invoices more conveniently.
Users value the faster processing and automation, which save time on expense tasks and administrative work.
Users find expense reporting straightforward and quick, making it easier to submit and manage expense claims.

Cons

Users find the interface cluttered, complex, and often unintuitive, especially for newcomers.
Users experience slow loading and lag when navigating or using the interface.
Users say the interface looks and feels outdated and could use a visual refresh.
Users say simple expense tasks and other workflows require too many steps and clicks.
Users find navigation and locating features unintuitive and time-consuming, with menus and settings sometimes difficult to reach.

What Are Recent G2 Reviews of SAP Concur?

"Easy-to-Use Expense Tracking with Helpful AI Assist"

Rating: 5.0/5.0 stars

— Brandon F.

Product	Best for	User Review
SAP Concur 4/5(7,246)	Enterprise travel and expense in one platform	"Easy-to-Use Expense Tracking with Helpful AI Assist"
Navan (Formerly TripActions) 4.6/5(9,692)	Unified booking and expense for traveling employees	"Free and User-Friendly - Great for Small Business!"
Ramp 4.8/5(2,573)	AI-driven spend automation with corporate cards	"ABSOLUTELY AWESOME! LOVE THIS!"
Rippling Finance 4.7/5(2,020)	Spend management connected to HR and IT	"Simple, Seamless HRIS and Payroll Integration"
BILL Spend & Expense... 4.5/5(2,247)	Per diem and budget control with corporate cards	"Bill Spend & Expense Streamlined Our Workflow with an Intuitive, Empowering App"
Xero 4.4/5(1,855)	Cloud accounting with integrated expense tracking	"Massive Time Savings with Smart Automation, Snappy Performance, and Seamless Integrations"
Brex 4.8/5(1,659)	Unified spend platform with corporate cards	"Great platform for virtual cards and real-time spend control"
Zoho Expense 4.5/5(1,602)	Travel and expense management for the Zoho ecosystem	"Flexible, API-Driven Expense Reporting with Fast Onboarding and Great Value"
Expensify 4.5/5(5,693)	Streamlined expense submission for individuals and small teams	"Expensify is Easy and Painless"

Best Expense Management Software with Smart Categorization Capabilities

How Many Expense Management Software Products Does G2 Track?

Category Stats (Nov 2026)

How Does G2 Rank Expense Management Software Products?

G2 Grid® for Expense Management Software

How Do G2 Users Rate SAP Concur?

Who Is the Company Behind SAP Concur?

Who Uses This Product?

What Do G2 Reviewers Say About SAP Concur?

Pros

Cons

What Are Recent G2 Reviews of SAP Concur?

What Are G2 Users Discussing About SAP Concur?

How Do G2 Users Rate Navan (Formerly TripActions)?

Who Is the Company Behind Navan (Formerly TripActions)?

Who Uses This Product?

What Do G2 Reviewers Say About Navan (Formerly TripActions)?

Pros

Cons

What Are Recent G2 Reviews of Navan (Formerly TripActions)?

What Are G2 Users Discussing About Navan (Formerly TripActions)?

How Do G2 Users Rate BILL Spend & Expense (Formerly Divvy)?

Who Is the Company Behind BILL Spend & Expense (Formerly Divvy)?

Who Uses This Product?

What Do G2 Reviewers Say About BILL Spend & Expense (Formerly Divvy)?

Pros

Cons

What Are Recent G2 Reviews of BILL Spend & Expense (Formerly Divvy)?

What Are G2 Users Discussing About BILL Spend & Expense (Formerly Divvy)?

AI can help you find the answers. G2 helps you trust them.

How Do G2 Users Rate Brex?

Who Is the Company Behind Brex?

Who Uses This Product?

What Do G2 Reviewers Say About Brex?

Pros

Cons

What Are Recent G2 Reviews of Brex?

What Are G2 Users Discussing About Brex?

How Do G2 Users Rate Zoho Expense?

Who Is the Company Behind Zoho Expense?

Who Uses This Product?

What Do G2 Reviewers Say About Zoho Expense?

Pros

Cons

What Are Recent G2 Reviews of Zoho Expense?

What Are G2 Users Discussing About Zoho Expense?

G2 Deal: 50% off 6 months!

How Do G2 Users Rate Expensify?

Who Is the Company Behind Expensify?

Who Uses This Product?

What Do G2 Reviewers Say About Expensify?

Pros

Cons

What Are Recent G2 Reviews of Expensify?

What Are G2 Users Discussing About Expensify?

How Do G2 Users Rate Emburse Expense Enterprise (formerly Chrome River Expense)?

Who Is the Company Behind Emburse Expense Enterprise (formerly Chrome River Expense)?

Who Uses This Product?

What Do G2 Reviewers Say About Emburse Expense Enterprise (formerly Chrome River Expense)?

Pros

Cons

What Are Recent G2 Reviews of Emburse Expense Enterprise (formerly Chrome River Expense)?

What Are G2 Users Discussing About Emburse Expense Enterprise (formerly Chrome River Expense)?

How Do G2 Users Rate Webexpenses?

Who Is the Company Behind Webexpenses?

Who Uses This Product?

What Do G2 Reviewers Say About Webexpenses?

Pros

Cons

What Are Recent G2 Reviews of Webexpenses?

How Do G2 Users Rate Pleo?

Who Is the Company Behind Pleo?

Who Uses This Product?

What Do G2 Reviewers Say About Pleo?

Pros

Cons

What Are Recent G2 Reviews of Pleo?

What Are G2 Users Discussing About Pleo?

How Do G2 Users Rate Paylocity?

Who Is the Company Behind Paylocity?