I love how SAP Concur provides a centralized hub for booking travel within company policy, which simplifies reimbursement and helps ensure compliance. Its ability to streamline the entire book-to-reimburse workflow makes it an essential tool for improving visibility into company spend. The OCR technology is a huge time-saver: I can snap a photo of a receipt, and the app automatically fills in the expense report with the date, vendor, and amount. That eliminates manual data entry, reduces errors, and noticeably speeds up reimbursement for employees on the go. The automated mobile receipt capture is a real game changer because it populates reports right away and helps ensure receipts don’t get lost, turning what used to be a tedious administrative chore into a quick task. On top of that, the initial setup was fairly straightforward, especially with the tutorial. Review collected by and hosted on G2.com.

The web interface feels pretty dated and, compared with modern apps, it can be unintuitive. Navigating often takes too many clicks, which makes simple tasks feel slower than they should. The approval workflow is also very rigid: if you make even a small mistake after submitting, you usually have to recall the report or start the whole thing over instead of being able to make a quick edit. Review collected by and hosted on G2.com.